Gorenje W9825IA Operating and maintenance manual

EN
DETAILED
INSTRUCTIONS
HOW TO USE YOUR
WASHING MACHINE
www.gorenje.com

We thank you for your trust
and the purchase of our washing
machine.
Your new washing machine complies
with the requirements of modern
laundry care. Your laundry will
be impeccably white even at low
temperatures, owing to special
washing programs like Ultra White.
Problems with stains? With programs
like StainExpert, this won't be a
problem at all.
SensoCare technology allows simple
control of the washing machine.
Your washing machine is highly
economical when it comes to use of
power, water, and detergent.
The washing machine is intended
exclusively for use in households, for
washing the laundry that is indicated
as machine washable.
It is essential to read these instructions.

3
TABLE OF CONTENTS
354011
STEPS OF THE
WASHING
PROCESS
CLEANING &
MAINTENANCE
OF THE
APPLIANCE
INTRODUCTION
TROUBLE-
SHOOTING
PREPARING THE
APPLIANCE FOR
THE FIRST USE
OTHER
4 SAFETY PRECAUTIONS
10 WASHING MACHINE
11 Technical information
12 Front panel
14 INSTALLATION AND CONNECTION
14 Removal of transport brackets
15 Selecting the room
15 Installation
17 Water inlet connection
18 Aqua - stop
18 Total aqua - stop
19 Water outlet connection
20 Connect the appliance to the mains supply
21 Moving and transport
21 Subsequent transport
22 BEFORE THE USE
23 WASHING STEPS (1 - 7)
23 1. Step: Check the tags on your laundry
24 2. Step: Preparing the washing process
26 3. Step: Choosing a programme
29 4. Step: Choosing the settings
32 5. Step: Selecting additional functions
35 6. Step: Program start
35 7. Step: End of washing program
36 CLEANING AND MAINTENANCE
36 Cleaning the detergent dispenser
37 Cleaning the dispenser housing, inlet hose screen and door rubber
gasket
38 Cleaning the filter
39 Cleaning the washing machine
40 INERRUPTING AND CHANCHING THE PROGRAM
42 What to do ...?
43 Troubleshooting table
45 RECOMMENDATIONS FOR WASHING AND ECONOMIC USE YOUR
WASHING MACHINE
47 Grandma's advice for natural stain removal
49 DISPOSAL
50 TYPICAL CONSUMPTION TABLE

4
SAFETY PRECAUTIONS
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Please, do not use the washing machine without
reading and understanding these instructions or use
first.
Be sure to remove transport brackets prior first use
of the appliance. Attempted operation of the blocked
machine may result in irreparable damage which is not
covered by the manufacturer’s warranty!
When connecting your washing machine to water
supply, be sure to use the supplied water inlet hose
and sealing gaskets.
Failure to observe the instructions for use or
inappropriate use of the washing machine may result in
damage to the laundry or machine, or injury to the user.
Keep the instructions for use handy, near the washing
machine.
Do not install the machine in a room where
temperature can drop below 0°C. Parts of the machine
may be damaged if the water inside them freezes.
Install the washing machine in a perfectly horizontal
position, on solid flat (concrete) floor.

5
354011
Follow the instructions for correct installation and
water and mains connections (see chapter "Installation
and connections").
Never immerse the end of the drain hose into the
draining water.
Prior starting the washing cycle lock the door by
pressing them at the designed spot.
Door may not be open during the washing cycle.
We recommend running the self-cleaning program
before the first wash in order to remove any impurities
from the washing machine drum. (See chapter on”
Selecting additional functions”.)
Use only detergents and softeners for machine wash.
Manufacturer may not assume responsibility for any
damage and eventual discolouring of gaskets and
plastic components as a consequence of incorrect use
of bleach and/or colouring agents.
For removal of lime residues use such agents with
added anti-corrosion agents. Follow the manufacturer’s
instructions. Finish the lime removal by multiple rinsing
to remove completely eventual acid residues (e.g.
vinegar etc.).

6
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Never use detergents containing solvents, since there
is a danger of creating toxic gasses which may damage
the machine and result in ignition or explosion.
This product does not release silver ions during the
washing cycle.
Upon completion of the washing cycle, close the water
faucet and unplug the mains cord.
Before transporting the machine after it has been
used, block the drum by inserting at least one transport
blocking rod. Disconnect the appliance from the mains
power before inserting the rod!
Rating plate with basic information is located above
the opening of the machine.
Leave any repairs and similar tasks on the washing
machine to an expert. Unprofessional repair may result
in an accident or major malfunction.

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354011
The warranty shall not apply to consumables (bulbs),
minor discoloration or deviations of colour, increased
noise level as a consequence of appliance age, which
does not affect appliance functionality, and aesthetical
deficiencies which do not affect appliance functionality
or safety.
The appliance is intended exclusively for use in
households. If the appliance is used for professional
purposes, for profit, or for purposes beyond regular
use in a household, or if appliance is used by a person
who is not a consumer, the warranty period equals the
shortest warranty period possible as stipulated by the
relevant legislation.

8
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Children under 3 years should be kept away from the
machine unless they are not constantly supervised at
all times.
The appliance is manufactured in compliance with all
relevant safety standards.
This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children
shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without
supervision.

9
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BEFORE CONNECTING THE WASHING MACHINE
Carefully read the instructions for use
before connecting the washing machine.
Repair or any warranty claim resulting
from incorrect connection or use of the
washing machine shall not be covered by
the warranty.
The appliance is to be connected to the
water mains using new hose-sets and
that old hosesets should not be reused.
To avoid hazard, damaged power
cord may only be replaced by the
manufacturer, authorized service
technician, or other authorized person.

10
WASHING MACHINE
(WASHING MACHINE DESCRIPTION)
2
1
3
4
1
2
3
4
4
4
4
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FRONT
1 Front panel
2 Dispenser
3 Door
4 Filter
BACK
1 Water inlet pipe
2 Power cord
3 Water discharge pipe
4 Adjustable feet

11
TECHNICAL INFORMATION
(DEPENDING ON THE MODEL)
Maximum load See rating plate See rating plate (SLIM)
Width 600 mm 600 mm
Height 850 mm 850 mm
Depth 600 mm 440 mm
Depth with door open 108 cm 92 cm
Washing machine weight x kg
(depending on the model)
x kg
(depending on the model)
Rated Voltage See rating plate See rating plate
Nominal power See rating plate See rating plate
Connection See rating plate See rating plate
Water pressure See rating plate See rating plate
Current See rating plate See rating plate
Frequency See rating plate See rating plate
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The rating plate with the basic information on the washing machine
is located under the washing machine door.
Rating plate
TYPE: PS10/XXX
Art.No.: XXXXXX
AC 220-240V 50/60 Hz 10A Pmax.: 2400W
2000W XXX/min 0,05-0,8 MPa
MODEL: XXXXXX
Ser.No.: XXXXXX
X
kg
IPX4 MADE IN SLOVENIA

12
FRONT PANEL
OFF
1
3 42
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1Washing machine ON/ OFF and program
SELECTOR DIAL 2WASHING STYLE key
(SensoCare)
NORMALcare
TIMEcare
ALLERGYcare
ECOcare
Washing style will appear on
the display above the key.
3WASHING TEMPERATURE key
Washing temperature will
appear on the display above
the key.
4SPINNING RPM / PUMP (DRAIN) / STOP PUMP
(RH) key
SPINNING RPM /
PUMP (DRAIN)/
PUMP STOP (RH)
will appear on the display above
the key.

13
START|PAUSE
9
7c
7b
7a
8
5 6
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5WASHING PROGRAM COMPLETION TIME
(END TIME) key
WASHING TIME
COMPLETION will appear on
the display above the key.
6STAIN EXPERT key
FRUIT
COFFEE
WINE
ORGANIC
Type of stain will appear on
the display above the key.
-->Drum illumination
(depending on the model)
7a , b, c ADDITIONAL FUNCTION keys
7a Prewash
7b Extra water
7c SterilTub
8START/PAUSE key Use this key to start or
stop the program.
When the machine is turned
on, the signal light on the
key starts to flash; when the
program is started, it is lit
continuously.
9
PROGRAM
INFORMATION
(consumption values)
display

14
INSTALLATION AND CONNECTION
REMOVAL OF TRANSPORT BRACKETS
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Be careful to prevent personal injury.
In removing the wrapping be careful not to damage the
appliance with a sharp object.
Remove transport protection devices; as running the washing
machine with the blocking rods in place could result in
damage. Save transport brackets for eventual later use.
Warranty shall be void in cases of such damage.
1Move the pipes. Loosen screws
at the rear of the
machine.
2Remove the brackets.
3Slide brackets into the groove
on the blocking
rod - the right one
should be turned
around.
4Use the brackets to
rotate blocking rods
for 90° and pull
them out.
Close the openings with attached plastic
pegs.

15
INSTALLATION
SELECTING THE ROOM
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The appliance should be placed on a surface with concrete
base; the surface should be dry and clean in order to
prevent slipping. The adjustable feet should also be
cleaned before installation.
1Put the appliance in horizontal
position by turning
the adjustable
legs. The legs are
adjustable up to +/-
1 cm.
Use a water scale and spanner No. 32 (for feet) and 17 (for the nut).
Incorrect levelling of the washing machine with the
adjustable legs may cause vibration, moving of the
appliance across the space, and loud operation. Incorrect
levelling of the washing machine is not subject to warranty.
2After adjusting the height of
the feet, firmly
tighten the jam
nuts (counter nuts)
using a spanner No
17, by turning them
towards the bottom
of the washing
machine (see
figure).

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4X
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If you have a tumble dryer of the same dimensions, you can place
it on top of the washing machine by using the vacuum feet or side
by side.
Before connecting the appliance, let it warm up to room
temperature (wait at least two hours).

17
WATER INLET CONNECTION
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To ensure correct operation of the appliance, water pressure
inlet must be between 0,05 and 0,8 MPa. Minimum water
pressure can be established by measuring the quantity of poured
out water. 3 litres of water must be poured out from completely
opened tap in 15 seconds.
If your model has connections for both hot and cold water, then
connect one hose to the cold water supply (blue wing nut or blue
mark on the hose) and the other one to the hot water supply (red
wing nut or red mark on the hose), as indicated on the back wall
of the appliance (letters C and H) (C - cold; H – hot).
Hot water (a mixture of hot and cold water) is added only on the
programs of 60° or more.
AAQUASTOP
BTOTAL AQUA- STOP
CREGULAR ATTACHMENT
A
B
C
1
Insert the gasket with a filter net into the straight inlet hose attachment nut and screw the
nut onto the water tap (with some models, the gasket with filter net is already fitted and
any additional fitting into the nut on the straight attachment is not required).

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AQUA - STOP
(CERTAIN MODELS ONLY)
(CERTAIN MODELS ONLY)
TOTAL AQUA - STOP
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Do not immerse the Aqua-stop system inlet pipe into the
water, because it contains the electric valve!
In case of damage on the interior pipe, leaking is prevented by
automatic closing system which stops water inlet to the machine.
In such cases display (A) turns red. Inlet pipe must be replaced.
In case of damage on the interior pipe, leaking is prevented by
automatic closing system which stops water inlet to the machine.
Protection system will also detect whether there is any water
leakage in the washing machine interior. In such cases, washing is
suspended, water supply is cut off, and machine switches on the
pump and signals an error.
A
The inlet hose should be tightened manually (max. 2 Nm), firmly
enough to prevent any leaks. After tightening the hose, check
for any leaks. Use of pliers, wrenches, or other similar tools is not
allowed when installing the hose, as these tools can damage the
nut thread.
If your washing machine features both cold and hot water
attachments, but you only wish to connect it to the cold water
supply, please remove the hot water inlet hose from the back
of the appliance. Then, use the supplied cover to close the hot
water inlet. (picture 1)
If your washing machine allows connecting both hot and cold
water with total Aqua-Stop (option B), but you only wish to
connect it to the cold water supply, then seal the hot water tube
with a suitable 3/4" plug which is not attached to the machine.
3/4'' plugs are available at specialized stores with plumbing
supplies and fixtures.

19
WATER OUTLET CONNECTION
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A
B
C
max 100 cm
min 60 cm
max 90 cm
max 100 cm
max 150 cm
A
B
C
max 100 cm
min 60 cm
max 30-40 cm
max 160 cm
max 90 cm
Fix the drain hose to run into the sink or the bathtub, or connect
it directly to the wall drain outlet (diameter min. 4 cm). The end
of outlet hose should be placed between minimum 60 cm and
maximum 100 cm above the floor level. It can be attached in three
ways (A, B, C).
AOutlet hose can be led into
a wash basin or a
bathtub. Use a string
to attach the hose
to the opening in
the elbow support
to prevent it from
slipping to the floor.
BDrain hose
can also be
attached directly to
the basin drain.
CDrain hose can also be
connected to a wall
drain with a trap
that is properly
installed to allow
cleaning.

20
CONNECT THE APPLIANCE TO THE MAINS
SUPPLY
2 h
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After it is installed for the first time, the washing machine should
be left to stand still for two hours before it is connected to the
power mains.
Use the power cord to connect the washing machine to the power
mains through a power outlet. The washing machine may not be
connected to the power mains through an extension cable (danger
of overheating and fire). Nominal voltage and other information is
given on the rating plate located under the door frame.
To prevent from damage by excess voltage on the mains due
to lightning strike we recommend to use a class I over-voltage
protector between the machine and the mains.
The wall socket must be accessible at all times and must be
equipped with an earth lead (in accordance with the local
safety regulations).
The permanent connection must be fitted by an authorized
personnel only.
Never plug the appliance into the electric shaver socket or
hair dryer socket.