Govee H7132 User manual

Govee Model: H7132
\UA
User Manual
Govee Smart Heater

Contents
Safety Instructions
General Safety
Power Cord & Plug
Risk of Leaks & Electric Shock
Included in the Box
Introduction
Part Names
Controls
Indicator Status
Functions
Getting Started
Govee Home App
Downloading Govee Home App
Pairing with Govee Home App
Care & Maintenance
Cleaning
Maintenance
Troubleshooting
For Smart Heater
For App & Connectivity
Appendix
After-Sales Service
Specifications
Compliance Information
01
02
02
06
07
07
10

Govee Smart Heater User Manual
Safety Instructions
General Safety
IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the
risk of fire, electric shock, and injury to persons, including the following:
Read all instructions before using this heater.
® This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If
provided, use handles when moving this heater. Keep combustible materials, such as
furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front
of the heater and keep them away from the sides and rear.
Extreme caution is necessary when any heater is used by or near children invalids and
whenever the heater is left operating and unattended.
Always unplug heater when not in use.
Do not operate any heater with a damaged cord or plug or after the heater malfunctions,
has been dropped or damaged in any manner. Discard heater remove or return to autho-
rized service facility for examination and/or repair.
Do not use outdoors.
This heater is not intended for use in bathrooms, laundry areas, and similar indoor locations.
Never place heater where it may fall into a bathtub or other water container.
Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar
coverings. Do not route cord under furniture or appliances. Arrange cord away from traffic
area and where it will not be tripped over.
To disconnect heater, turn off controls, then remove plug from outlet.
Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may
cause an electric shock or fire, or damage the heater.
To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on
soft surfaces, like a bed, where openings may become blocked.
A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline,
paint, or flammable liquids are used or stored.
Use this heater only as described in this manual. Any other use not recommended by the
manufacturer may cause fire, electric shock, or injury to persons.
Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord
or relocatable power tap (outlet/power strip).
Faulty wall outlet connections may cause the wall outlet to overheat. Be sure that the heater
plug fits tightly into the outlet before using. When using the heater, check to make sure the
heater plug is not overheated. If necessary, have a qualified electrician check or replace the
wall outlet.
01

This heater can only be used when the ambient temperature is normal. When the heater
detects that the ambient temperature is too high, it will automatically shut down. Please
inspect for any objects on or adjacent to the heater that may cause high temperatures.
This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of
electric shock, this plug is intended to fit in a polarized outlet only one way. If the plug does
not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician.
Do not attempt to defeat this safety feature.
Please operate, clean and maintain the equipment in accordance with the manufacturer's
recommendations. Any other service should be performed by the authorized service
representative.
SAVE THESE INSTRUCTION
Included in the Box
Item Quantity
Space Heater 1
Base Plates 2
User Manual 1
Quick Start Guide 1
Introduction
Govee Smart Heater is suitable for bedrooms, living rooms, and offices, etc. Equipped with
PTC heating elements, this smart heater can heat your room quickly in 3 seconds after it is
powered on. One tap in the app and you can adjust based on what you need, bringing you
instant warmth and maximum home comfort in cold weather.
Part Names
A. Cover F. Built-in Handle
B. Control Panel G. Air Inlet
C. Air Outlet H. Rear Guard
D. Front Guard I. Rear Base Plate
E. Front Base Plate J. Clock piece
K. Cable Slot
02

03

Controls
©)
Power Button
Touch to power on or off.
©
Oscillation Button
Touch to start or stop the oscillation.
Plus/Minus Button
Touch to adjust the target temperature in Auto Mode. Touch to adjust the time length in Timer
Mode.
®
Mode Button
Touch to cycle through Heating Setting |, Heat Setting II, Heat Setting Ill, Auto mode, and FAN
mode.
Note: Press and hold Power Button and Minus Button for 5 seconds to restore the heater to factory settings
and disconnect it from Wi-Fi and Bluetooth
®
Timer Button
Touch to set a timer.
Night Light Button
Touch to turn the night light on or off.
04

Indicator Status
Indicator Working Status Light Status
| Heat Setting | Solid White
" Heat Setting Il Solid White
n Heat Setting Il Solid White
AUTO Auto Mode Solid White
FAN Fan Mode Solid White
§ei Powered On Solid Red
Safety Lock On Solid White
Safety Lock Triggered Flashes White
= Wi-Fi Connected Solid White
8 Target Temperature / Timer Display Solid White
Al Indicators Overheat Protection Triggered Flashes 3 Times
Note: According to related safety standards, the power indicator should always light red when the heater
is working.
Functions
Memory Function
This heater will memorize the previous settings (heat settings, oscillation, Wi-Fi connection)
when it is powered off. The settings will be active again when this heater is turned on.
24-hour Automatic Shutdown
This heater will shut down automatically when it has been used for 24 hours straight in case
the user forgets to power it off.
Overheat Protection
When the heater detects that the ambient temperature exceeds 104°F (40°C), it will automati-
cally power off and all its indicators will flash three times. The heater will automatically resume
when it detects that the ambient temperature is lower than 104°F (40°C).
Note: Overheat protection can be dismissed by unplugging the heater from power and waiting for 30
minutes for it to cool down before plugging back in.
Tip-over and Motion Protection
When the heater is moved or knocked over, it will automatically power off and stop all
functions. This protection can be dismissed by placing the heater on a flat and sturdy surface
and keeping it upright before using it again.
Note: This heater is embedded with a motion sensor. When it senses tip-over or unintended motion, the
heater will automatically shut off.
05

Getting Started
1. Remove all packaging and ensure no foreign objects block the air inlet and outlet.
2. Assemble the front base plate and the rear base plate together as a whole.
3. Pass the power cord through the hole of the base plate.
4. Buckle the base plate into the heater body. Rotate the base plate clockwise until the plastic
piece blocks the base plate from rotating counterclockwise to secure
Note: According to related safety standards, the power indicator should always light red when the heater is
working.
06

Govee Home App
You can access more features using Govee Home App.
Downloading Govee Home App
To download Govee Home App, scan the QR code or search for “Govee” in the Apple App
Store® (i0S) or Google Play Store (Android).
2 Download on the
o App Store
TiroN
>’ Google Play
Govee Home App
Note:
® Choose “Allow” to the permissions requested when opening Govee Home App for the first time. These
permissions allow the app's features to function normally and are not used to record personal, private
information.
@ Due to ongoing updates, Govee Home App may be slightly different than shown in this manual. In case of
any differences, always follow the in-app instructions.
Pairing with Govee Home App
1. Turn on your smartphone's Bluetooth.
2. Open Govee Home App, tap the “+" icon in the top right corner and search for “H7132".
3. Tap the device icon and follow the on-screen instructions to complete pairing.
Note:
® You can use Govee Home App to connect your heater to Amazon Alexa or Google Assistant. Follow the
in-app instructions to connect to each voice assistant.
© Govee Home App is being continually updated and its features do expand
Care & Maintenance
Cleaning
To achieve the best performance, clean the heater at least once during the operating season or
before storing it when it will not be used for a long period of time.
o Turn the heater off and unplug it from power, then use a soft damp cloth to clean its body,
air inlet, and outlet.
Do not submerge the heater in water and never allow water to drip into it.
« Do not risk your safety by detaching the heater to clean its blade. Otherwise, it may damage
the heater or shorten its service life, and even cause danger.
07

Maintenance
Follow the cleaning instructions and allow all parts to dry completely before storing the heater
in a cool, dry place.
Troubleshooting
The troubleshooting section below is for solving frequently asked questions. If your problem
persists, please contact customer support.
For Smart Heater
Problem
The heater cannot be
turned on.
The plug of the heater is hot.
The display reading keeps
flashing.
The heater suddenly shuts
down when hot air is coming
out.
Possible Causes
The power cord is not
properly plugged into the
outlet.
The power plug and the
outlet are not securely
connected.
The temperature sensor is
malfunctioning.
Failed to supply power to the
heater. Overheat Protection
has been triggered.
The Tip-over and Motion
Protection has been triggered.
08
Solution
Plug the power cord into a
live outlet.
Securely reinsert the plug
into the socket. If necessary,
you should have a qualified
electrician check whether the
power plug prongs are intact.
Unplug the heater from
power and contact customer
support.
Ensure your circuit breaker or
fuse is working properly.
Unplug from the outlet and
cool it down. Check and
remove any objects on or
adjacent to the heater. Wait
30 minutes before plugging
the heater back in.
Place the heater on a firm,
flat, and level surface free
from obstructions. Keep it
upright and turn it on again.

For Smart Heater
Problem
The heater suddenly shuts
down when hot air is coming
out.
The oscillation fails around
14°F(-10°C).
Possible Causes
The Overheat Protection has
been triggered.
The characteristics of
grease in motor.
For App & Connectivity
1. Cannot connect to Govee Home App.
« Make sure your smartphone is powered on and is not connected with other Bluetooth
devices.
o Enable the smartphone's Location Services.
® Try connecting with another smartphone.
Make sure your app is updated to the latest version.
e Make sure you connect to your Wi-Fi router's 2.4GHz network and that the network is
working correctly.
Make sure the Wi-Fi password you entered is correct.
o Shorten the distance between the heater, Wi-Fi router, and the smartphone.
e Make sure your heater and the Wi-Fi router are located away from appliances that produce
Solution
Unplug from power and wait
for 30 minutes for the heater
to cool down before plugging
back in. The heater will
automatically turn on again
when the surrounding
temperature is below 122°F
(50°C).
Start the oscillation again
after turning on the heater
for awhile.
electromagnetic radiation (e.g. microwave ovens, refrigerators, etc.)
e Ifyou are using a VPN, try turning it off and then connecting the heater.
o Disable portal authentication for your Wi-Fi network. If portal authentication is enabled, this
heater will not be able to access your Wi-Fi network, and setup will fail. Portal authentica-
tion means that you need to sign in to your Wi-Fi network through a web page before you
can use the Internet.
2. Cannot find the device on Bluetooth Device Nearby page of the app.
o The heater may be connected with another smartphone. Disconnect it from the other
smartphone first.
09

3. The heater is offline.
o Make sure the heater is plugged in and powered on, then refresh “My Devices” in Govee
Home App by swiping down on the screen.
Make sure your router is connected to the internet, and your phone’s network connection is
working.
If the Wi-Fi password has been changed, the heater will automatically go offline. Try
connecting it to the network again.
Delete the offline heater from Govee Home App, then add and reconfigure the heater again
in the app.
Appendix
After-Sales Service
Warranty: 12-Month Limited Warranty
Support: Lifetime Technical Support
Email: [email protected]
Official Website: www.govee.com
Specifications
Model Name H7132
Power Voltage 120V~, 60Hz
Rated Power MAX 1500W
Net Weight 3.2KG/ 7.05 Ib
Dimension 210*210*597mm/8.26*8.26*23.5 inch

Compliance Information
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Warning: Any Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Note: his equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
(1) Reorient or relocate the receiving antenna.
(2) Increase the separation between the equipment and receiver.
(3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
(4) Consult the dealer or an experienced radio/TV technician for help.
FCC Radio Frequency Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
The following importer is the responsible party
Name: GOVEE MOMENTS (US) TRADING LIMITED
Address: 13013 WESTERN AVE STE 5 BLUE ISLAND IL 60406-2448
Email: [email protected]
Contact information: https://www.govee.com/support
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Shenzhen Intellirocks Tech. Co.,
Ltd. is under license.
Govee i a trademark of Shenzhen Intellirocks Tech Co., Ltd.
Copyright 2021 Shenzhen Intellirocks Tech. Co., Ltd. All Right Reserved

Govee Home App
For FAQs and more information,
please visit: www.govee.com