Grandstream Networks HT813 Instruction Manual

Grandstream Networks, Inc.
HT813
Administration Guide

HT813 - Administration Guide
Thank you for purchasing Grandstream’s HT813, It is the first ATA in the HandyTone 81x series offering functions as a true 3-
in-1 gateway for PSTN network, analog telephone FXS interface and IP network. It enables remote call origination and
termination from/to PSTN. The HT813 is specifically designed to be an easy to use and affordable VoIP solution for both the
residential user and the remote user.
This administrator guide will help you learn how to operate and manage your HT813 Analog Telephone Adaptor and make the
best use of its many upgraded features including simple and quick installation.
PRODUCT OVERVIEW
The HT813 is an analog telephone adapter (ATA) featuring 1 analog telephone FXS port and 1 PSTN line FXO port. The
integration of FXO and FXS ports enables remote call origination and termination to and from the PSTN line. The 1 FXS port
allows for extension of a VoIP service to 1 analog phone. HT813’s ultra-compact size, voice quality, advanced VoIP
functionality, security protection and auto provisioning options enable users to take advantage of VoIP on analog phones and
enables service providers to offer high quality IP service.
Feature Highlights
The following table contains the major features of the HT813:
HT813
2 SIP profiles through 1 FXS port and 1 FXO port
Dual 100 Mbps LAN and WAN ports
3-way voice conferencing
Wide range of caller ID formats
Advanced telephony features, including call transfer, call forward, call-waiting, do not disturb,
message waiting indication, multi-language prompts, flexible dial plan and more
T.38 Fax for creating Fax-over-IP
TLS and SRTP security encryption technology to protect calls and accounts
Automated provisioning options include TR-069 and XML config files
Strong AES encryption with security certificate per unit
Failover SIP server automatically switches to secondary server if main server loses connection
Use with Grandstream’s UCM series of IP PBXs for Zero Configuration provisioning
Lifeline support (FXS port will be hard-relayed to FXO port) in case of power outage.
Table 1: HT813 Features at a Glance
HT813 Technical Specifications
The following table resumes all the technical specifications including the protocols/standards supported, voice codecs,
telephony features, languages, and upgrade/provisioning settings for the HT813.
Interfaces
Telephone
Interfaces One (1) RJ11 FXS port, One (1) RJ11 FXO PSTN line port with lifeline support

Network
Interface Two (2) 10/100 Mbps ports (RJ45) with integrated NAT router
LED Indicators POWER, FXO, FXS, WAN, LAN.
Factory Reset
Button Yes
Voice, Fax,
Modem
Telephony
Features
Caller ID display or block, call waiting, flash, blind or attended transfer, forward, hold, do not disturb,
3-way conference
Voice Codecs G.711 with Annex I (PLC) and Annex II (VAD/CNG), G.723.1, G.729A/B, G.726, iLBC, OPUS, dynamic
jitter buffer, advanced line echo cancellation
Fax over IP T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass-through
Short/Long Haul
Ring Load 3 REN: Up to 1km on 24 AWG
Caller ID Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID
Disconnect
Methods Busy Tone, Polarity Reversal/Wink, Loop Current
Signaling
Network
Protocols
TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, FTP/FTPS, ARP/RARP, ICMP, DNS, DDNS, DHCP, NTP, TFTP, SSH,
Telnet, STUN, SIP (RFC3261), SIP over TCP/TLS, SRTP, TR-069
QoS Layer 2 (802.1Q VLAN, SIP/RTP 802.1p) and Layer 3 (ToS, Diffserv, MPLS).
DTMF Methods In-audio, RFC2833 and/or SIP INFO
Provisioning and
Control
HTTP, HTTPS, SSH, FTP, FTPS, Telnet, SSH, TFTP, TR-069, secure and automated provisioning using AES
encryption, syslog
Security
Media SRTP
Control TLS/SIPS/HTTPS
Management Syslog support, SSH, Telnet remote management using web browser.
Physical
Universal Power
Supply
Input: 100-240VAC, 50/60Hz
Output: 12V/0.5A

Environmental
Operational: 32° – 104°F or 0º – 40ºC
Storage: 14° – 140°F or -10º – 60ºC
Humidity: 10 – 90% Non-condensing
Dimensions and
Weight
130.5 x 90.5 x 29 mm (L x W x D)
Weight: 0.142Kg
Compliance
Compliance FCC/CE/C-TICK/ITU-K.21
Table 2: HT813 Technical Specifications
GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also information for
obtaining the best performance with the HT813.
Equipment Packaging
The HT813 ATA package contains:
Figure 1: HT813 Package Contents
HT813 Ports Description
The following figure describes the different ports on the back panel of the HT813.
Figure 2: HT813 Back Panel
Check the package before installation. If you find anything missing, contact your system administrator

FXS
Connects the analog phone / fax machine to the ATA using an
RJ-11 telephone cable.
FXO FXO telephone port (PSTN Port) 1x PSTN pass-through and life line port.
Connects the ATA to your router, switch or modem using an Ethernet RJ45 network cable.
Connects the ATA to your PC or switch using an Ethernet RJ45 network cable.
DC 12V Connects the ATA to PSU (Output: 12V/0.5A )
Reset
Factory reset button. Press for 7 seconds to reset factory default.
settings. Quick press will only reboot the unit.
Table 3: HT813 Connectors Definitions
Connecting HT813
The HT813 is designed for easy configuration and easy installation. To connect your HT813, please follow the steps below:
Scenario 1: Connecting the HT813 using WAN Port
When connecting HT813 using the WAN port, it will act as simple DHCP Client.
1. Insert a standard RJ11 telephone cable into the FXS port and connect the other end of the telephone cable to a standard
touch-tone analog telephone.
2. Connect the WAN port of the HT813 to a router, switch or modem using an Ethernet cable.
3. Insert the power adapter into the HT813 and connect it to a wall outlet and make sure to respect the technical
specifications of the power adapter used.
4. Power, WAN and FXS LED will be solidly lit when the HT813 is ready for use.
Scenario 2: Connecting the HT813 using LAN Port
When connecting the HT813 using the LAN port, it will act as a router and DHCP serving addresses, the devices connected
with HT813 LAN will pull DHCP addresses from your HT813.
1. Insert a standard RJ11 telephone cable into FXS port and connect the other end of the telephone cable to a standard
touch-tone analog telephone.
2. Connect a computer or switch to the LAN port of the HT813 using an Ethernet Cable.
3. Insert the power adapter into the HT813 and connect it to a wall outlet and make sure to respect the technical
specifications of the power adapter used.
4. Power, LAN and FXS LED will be solidly lit when the HT813 is ready for use.

Figure 3: Connecting the HT813
HT813 LEDs Pattern
There are four (4) LED types that help you manage the status of your HT813.
Figure 4: HT813 LEDs Pattern
LED Lights Status
Power LED The Power LED lights up when the HT813 is powered on and it flashes when the HT813 is booting up.
WAN LED The WAN LED lights up when the HT813 is connected to your network through the WAN port.
LAN LED The LAN LED lights up when the HT813 is connected to your network through the LAN port.

LED Lights Status
FXS/FXO LED
The FXS LEDs indicate status of the respective FXS/FXO port-phone on the back panel
OFF – Unregistered
ON (Solid Blue) – Registered and Available
Blinking every 500 ms – Off-Hook / Busy
Slow blinking – FXS LEDs indicates voicemail
Table 4: HT813 LEDs Pattern Description
CONFIGURATION GUIDE
The HT813 can be configured via one of two ways:
The IVR voice prompt menu.
The Web GUI embedded on the HT813 using PC’s web browser.
Obtain HT813 IP Address via Connected Analogue Phone
HT813 is by default configured to obtain the IP address from DHCP server where the unit is located. To know which IP address
is assigned to your HT813, you should access to the “Interactive Voice Response Menu” of your adapter via the connected
phone and check its IP address mode.
Please refer to the steps below to access the interactive voice response menu:
1. Use a telephone connected to FXS port of your HT813.
2. Press *** (press the star key three times) to access the IVR menu and wait until you hear “Enter the menu option “.
3. Press 02 and the current IP address will be announced.
Understanding HT813 Interactive Voice Prompt Response Menu
The HT813 has a built-in voice prompt menu for simple device configuration which lists actions, commands, menu choices,
and descriptions. Connect analog phone to FXS port. Pick up the handset and dial “***” to use the IVR menu.
Menu Voice Prompt Options
Main
Menu
“Enter a Menu
Option”
Press “*” for the next menu option
Press “#” to return to the main menu
Enter 01-05, 07,10, 12-17,47 or 99 menu options
01
“DHCP Mode”,
“Static IP Mode”
“PPPoE Mode“
Press “9” to toggle the selection
If using “Static IP Mode”, configure the IP address information using menus 02 to 05.
If using “Dynamic IP Mode”, all IP address information comes from the DHCP server
automatically after reboot.
If using “PPPoE Mode”, configure PPPoE Username and Password from web GUI to get IP
from your ISP.

Menu Voice Prompt Options
02 “IP Address “ + IP
address
The current WAN IP address is announced
If using “Static IP Mode”, enter 12-digit new IP address. You need to reboot your
HT813 for the new IP address to take Effect.
03 “Subnet “ + IP
address Same as menu 02
04 “Gateway “ + IP
address Same as menu 02
05 “DNS Server “ + IP
address Same as menu 02
07 Preferred Vocoder
Press “9” to move to the next selection in the list:
PCM U / PCM A
iLBC
G-726
G-723
G-729
OPUS
10 “MAC Address”
Announces the MAC address of the unit.
Note: The device has two MAC addresses. One for the WAN port and one for the LAN
port. The device MAC address announced is the address of LAN port.
12 WAN Port Web
Access
Press “9” to toggle between Auto / Enabled / Disabled.
Default is Auto.
13 Firmware Server IP
Address
Announces current Firmware Server IP address.
Enter 12-digit new IP address.
14 Configuration Server
IP Address Announces current Config Server Path IP address. Enter 12-digit new IP address.
15 Upgrade Protocol
Upgrade protocol for firmware and configuration update. Press “9” to toggle between
TFTP / HTTP / FTP / FTPS or HTTPS.
Default is HTTPS.
16 Firmware Version Announces Firmware version information.
17 Firmware Upgrade
Firmware upgrade mode. Press “9” to toggle among the following three options:
Always check
Check when pre/suffix changes
Never upgrade
47 “Direct IP Calling” Enter the target IP address to make a direct IP call, after dial tone. (See “Make a Direct IP
Call”.)

Menu Voice Prompt Options
86 Voice Mail Access to your voice mails messages.
99 “RESET”
Press “9” to reboot the device
Enter MAC address to restore factory default setting
(See RESTORE FACTORY DEFAULT SETTINGS section)
“Invalid Entry” Automatically returns to main menu
“Device not
registered”
This prompt will be played immediately after off hook If the device is not registered and
the option “Outgoing Call without Registration” is in NO
Table 5: Voice Prompt Menu
Five success tips when using the voice prompt
“*” shifts down to the next menu option and “#” returns to the main menu
“9” functions as the ENTER key in many cases to confirm or toggle an option.
All entered digit sequences have known lengths – 2 digits for menu option and 12 digits for IP address. For IP address,
add 0 before the digits if the digits are less than 3 (i.e. – 192.168.0.26 should be key in like 192168000026. No decimal is
needed).
Key entry cannot be deleted but the phone may prompt error once it is detected.
Configuration via Web Browser
The HT813 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to
configure the HT813 through a web browser such as Google Chrome, Mozilla Firefox, and Microsoft’s IE.
Microsoft Internet Explorer: version 10 or higher.
Google Chrome: version 58.0.3 or higher.
Mozilla Firefox: version 53.0.2 or higher.
Safari: version 5.1.4 or higher.
Opera: version 44.0.2 or higher.
Accessing the Web UI
Via WAN port
1. You may check your HT813 IP address using the IVR on the connected phone.
Please see Obtain the HT813 IP address via the connected analogue phone
2. Open the web browser on your computer.
3. Enter the HT813’s IP address in the address bar of the browser.
4. Enter the administrator’s password to access the Web Configuration Menu.
Note: The computer must be connected to the same sub-network as the HT813. This can be easily done by connecting the
computer to the same hub or switch as the HT813.
Please make sure to reboot the device after changing network settings (IP Address, Gateway, Subnet…) to apply the new
configuration.

Via LAN port
1. Power your HT813 using PSU with the right specifications.
2. Connect your computer or switch directly to your HT813 LAN port.
3. Open the web browser on your computer.
4. Enter the default LAN IP address (192.168.2.1) in the address bar of the browser.
5. Enter the administrator’s password to access the Web Configuration Menu.
6. Make sure to reboot your device after changing your settings to apply the new configuration.
Web UI Access Level Management
There are three default passwords for the login page:
User Level Password Web Pages Allowed
End User Level 123 Only Status and Basic Settings
Administrator Level admin All pages
Viewer Level viewer Only checking. Not allowed to modify content.
The password is case sensitive with maximum length of 25 characters. When changing any settings, always submit them by
pressing Update or Apply button on the bottom of the page. After submitting the changes in all the Web GUI pages, if a
reboot is required, the web page will prompt the user to reboot by offering a reboot button on the web page.
Saving the Configuration Changes
After users make changes to the configuration, pressing Update button will save but not apply the changes until Apply
button is clicked. Users can instead directly press Apply button. When a reboot is required to apply changes, the web page
will prompt the user to reboot by offering a reboot button on the web page.
Changing Admin Level Password
1. Access your HT813 web UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Advanced Settings 🡪 New Admin Password and enter the new admin password. ( Must be 1 to 30 characters in
length)
5. Confirm the new admin password.
6. Press Apply at the bottom of the page to save your new settings.
Figure 5: Admin Level Password
Changing User Level Password
Please make sure that your computer has a valid IP address on the range 192.168.2.x so you can access the web GUI of your
HT813.