Grandstream Networks GXW-410x User manual

Grandstream Networks, Inc.
Analog IP Gateway GXW-410x
4 or 8 FXO Ports w/Video Surveillance
GXW-410x User’s Manual www.grandstream.com
Firmware Version 1.0.0.32 [e-mail]

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TABLE OF CONTENTS
GXW-410X USER’S MANUAL
1.0 WELCOME.............................................................................................................................................4
2.0 PACKAGING & INSTALLATION...........................................................................................................5
2.1. Packaging..........................................................................................................................................5
Safety Compliances...................................................................................................................................5
Warranty ....................................................................................................................................................5
2.2 Installation...........................................................................................................................................5
3.0 APPLICATION DESCRIPTION..............................................................................................................5
4.0 FEATURES............................................................................................................................................8
4.1 Software Features: .............................................................................................................................8
4.2 Hardware Specification......................................................................................................................8
5.0 CONFIGURATION GUIDE.....................................................................................................................9
5.1 Configuration with Web Browser ........................................................................................................9
5.1.1 Accessing the Web Configuration Menu ........................................................................................9
5.1.2 End User Configuration ..................................................................................................................9
5.2 Advanced User Settings...................................................................................................................13
5.2.1 Advanced User Configuration.......................................................................................................13
5.2.2. Saving the Configuration Changes..............................................................................................26
5.2.3. Rebooting from Remote................................................................................................................26
6. SOFTWARE UPGRADE........................................................................................................................26
6.1 Upgrade through HTTP ....................................................................................................................26
6.2 Upgrade through TFTP.....................................................................................................................27
7. RESTORE FACTORY DEFAULT SETTING .........................................................................................28
8. EXAMPLES OF GXW-410X CONFIGURATIONS.................................................................................29
9. GLOSSARY OF TERMS........................................................................................................................31

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TABLE OF FIGURES
GXW-410X USER’S MANUAL
Figure 1: Functional Diagram of IP-PBX (Asterisk) & GXW-410x ...............................................................6
Figure 2: Hardware Specification of GXW-410x..........................................................................................8
Figure 3: Screen-shot of GXW-410x Log-in Screen – End User Configuration...........................................9
Figure 4: Screen-shot of GXW-410x Configuration Page..........................................................................10
Figure 5: Web Log-in Definitions................................................................................................................11
Figure 6: Screen-shot of GXW-410x Device Status Page.........................................................................12
Figure 7: Status Page Definitions ..............................................................................................................12
Figure 8: Screenshot of Advanced User Configuration .............................................................................13
Figure 8: Screenshot of Advanced Configuration Page.............................................................................14
Figure 9: Advanced Configuration Page Definitions..................................................................................15
Figure 10: Screen-shot of GXW-410x FXO Lines Configuration Page......................................................17
Figure 10a: Screen-shot of GXW-410x Channel Dialing...........................................................................17
Figure 11: FXO Lines Configuration Definitions ........................................................................................18
Figure 12: Screen- shot of GXW-410x Channels Page.............................................................................19
Figure 13: Channels Page Definitions .......................................................................................................20
Figure 14: Screen-shot of Grandstream Configuration Page ....................................................................22
Figure 15: Grandstream Configuration Page Definitions...........................................................................24

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1.0 Welcome
Thank you for purchasing the Grandstream GXW-410x Analog FXO IP Gateway. You’ve made an
excellent choice and we believe you will find the GXW-410x easy to use and easy to manage.
Gateway GXW-410x Overview
The GXW-410x offers an easy to manage, easy to configure IP communications solution for any business
with virtual and/or branch locations. The GXW-410x is a next generation IP voice and video gateway that
features full interoperability with leading IP-PBXs, SoftSwitches and SIP platforms.
The Analog Gateway GXW-410x series converts SIP/RTP IP calls to traditional PSTN calls. There are
two models - the GXW-4104 and GXW-4108, which have either 4 and 8 FXO ports respectively. The
installation is the same for either model. Either model can be configured to work with any leading SIP
server, for a pure media gateway to access PSTN networks.
This document is subject to changes without notice. The latest electronic version of this user manual is
available for download from the following location: http://www.grandstream.com/user_manuals/GXW-
410x.pdf

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2.0 Packaging & Installation
2.1. Packaging
The GXW-410x package includes:
1) One GXW-410x Unit
2) One universal power adaptor
3) One Ethernet cable
Safety Compliances
The GXW-410x is compliant with various safety standards including FCC/CE. Its power adaptor is
compliant with UL standard. Warning: use only the power adapter included in the GXW-410x package.
Using an alternative power adapter may permanently damage the unit.
Warranty
Grandstream has a reseller agreement with our reseller customer. End users should contact the company
from whom you purchased the product for replacement, repair or refund.
If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service
Representative for a RMA (Return Materials Authorization) number. Grandstream reserves the right to
remedy warranty policy without prior notification.
2.2 Installation
1. Connect power and cables
2. Connect Ethernet cable to a hub and power adapter to power wall outlet
3. Assign GXW-410x IP Address
4. Use another Ethernet cable to connect your PC to the same hub that GXW-4100 is connected.
5. Assign your PC to a static IP that is within the same subnet of default IP address of GXW-4100
192.168.0.160. i.e. 192.168.0.x. X can be any number between 2 and 254 except 160.
6. Launch web browser and type http://192.168.0.160 at Address of web browser. This will let you to
connect to build-in web server of GXW-4100.
You may change to use DHCP or PPPoE connection or another static IP address according to your local
network environment.
3.0 Application Description
A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW-410x series.
In this environment, the SIP server handles SIP registration and call control and the GXW-410x
processes media conversion between IP and PSTN calls. By design, the system supports the North
American call progress tones and signaling standards on PSTN sides.
Figure 1 illustrates how the GXW-410x can be deployed in a typical enterprise topology.

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Figure 1: Functional Diagram of IP-PBX (Asterisk) & GXW-410x
P PS ST TN N
C
Cl lo ou ud d
Anywhere in the world
GXW-410x
4 or 8 Ports
FXO Lines
PSTN Analog Lines
Grandstream IP Phones
IPPBX or
SIP Server
IP/LAN IP/WAN

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Simple Configuration: Media Gateway to Access PSTN Networks
GXW-410x can be configured to work with any leading SIP server, for a pure media gateway to access
PSTN networks. In such applications, the user only needs to configure GXW-410xgateway Stage Dialing
field and Sip Server field.
For a simple set-up, users only need to configure a SIP server field for default SIP Profile 1. This field
should be configured to point to the SIP server to be used with the GXW-410x.
For advanced applications, the user is required to choose at least one SIP server field from the SIP
profiles and one stage dialing under system Channel configuration table. On SIP server sides, the SIP
server must be configured to forward user PSTN calls to the GXW-410x.
Please be aware that by default, the system uses North American PSTN settings and TWO STAGE
dialing to access PSTN networks for VOIP to PSTN calls and PSTN to VOIP calls. Two stage dialing
means the end-user will hear dial-tone twice. First dial-tone is used to let users to input destination
number in the same network of the calling networks. Second dial-tone is used to let users to input final
destination number.
The GXW-410x also supports ONE STAGE dialing, which means users only need to input one final PSTN
number when first dial-tone is heard for calls from VOIP to PSTN. This requires configuring both SIP
server and GXW-410x to one stage dialing (see last section of quick guide and user manual for one stage
dialing). For one stage PSTN to VOIP calls, user needs to configure off-hook auto dial field (see last
section on sample configuration
Extensive Configuration: Media Gateway Configuration for Multiple Users
The GXW-410x can be configured to work with a variety of SIP server features and traditional PBX on
PSTN networks, with a different SIP server on each physical port. Each port may have its own voice
setting, dialing settings, PSTN termination setting, and DTMF transmission settings.
Off-hook Auto Dial
The FXO interface currently does not support direct inward dialing (DID). The GXW-410x implements an
off-hook auto dial feature for each physical port. Configure off-hook auto dial to forward PSTN incoming
call to a specific SIP number, call center or hunt group.
Sample Configurations - IP PBX Peers with GXW-410x
There are 2 methods to configure GXW to work with IP PBX:
1) Configure GXW with SIP Accounts in IP PBX, this will enable you to put GXW behind a
NAT/Firewall.
2) Configure GXW without SIP Accounts in IP PBX, this makes GXW function as a PEER gateway.
Please see the Quick Install Guide at www.grandstream.com.
Note: In regions other than North American, the user is also required to configure call progress tones and
PSTN line termination fields. Check with local PSTN service carriers on values service providers use on
the lines. If service provider doesn’t provide those values and users don’t know what the correct values
are, please use the default values. Contact product support if you still have questions about configuring
your GXW-410x.

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4.0 Features
The Gateway series includes the GXW-4104 and GXW-4108, each offering superb voice and video
quality, traditional telephony functionality, easy deployment, and 4 or 8 FXO ports respectively. The
GXW-410x is the only small business gateway that offers a video surveillance component in the industry.
A complete list of features can be found at www.grandstream.com.
4.1 Software Features:
•TFTP and HTTP firmware upgrade support
•Multiple SIP accounts (8), Eight total number of physical line ports, each account corresponding to
one SIP user id and belonging to one of multiple SIP profile
•Multiple SIP profiles, max of 3 profiles per system. Each profile hosts 0 to multiple number of SIP
accounts, depending on user need
•One stage and two stage dialing
•VoIP to PSTN call setup and teardown
•PSTN to VoIP call setup and teardown
•Configurable Channel Voice Settings. [Voice volume (db), Audio input (db), Silence suppression,
Line echo cancellation]
•Codec Support: G711u, G711a, G729, G723, and GSM (pending)
•Line echo canceller g.168 support
•Flexible DTMF transmission method (In-audio, RFC2833, and SIP Info)
•VoIP to PSTN : channel configurable for one stage or two stage dialing
•Configurable channel dialing to improve dial-out reliability [digit length (ms), digit volume (db), dial
pause between digits (ms), wait for dial-tone]
•Configurable PSTN Termination [Current Disconnect, AC Termination Impedance, Busy/Re-order
tones]
•Configurable Call Progress/Termination tones via Pattern Matching
4.2 Hardware Specification
Figure 2: Hardware Specification of GXW-410x
GXW-410x
LAN interface 2xRJ45 10/100Base-T
LED 8 LEDs in RED color
Universal Switching
Power Adaptor Input: 100-240V AC, 50/60Hz, 0.5A Max Output: 12V DC, 1.25A
UL certified
Dimension 230mm (L)
134mm (W)
32mm (H)
Weight 0.29 lbs (3.5 oz)
Temperature 32~104°F
0~40°C
Humidity 10% - 90%
(non-condensing)
Compliance FCC, CE

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5.0 Configuration Guide
5.1 Configuration with Web Browser
The GXW-410x has an embedded Web server that will respond to HTTP GET/POST requests. It also has
embedded HTML pages that allow a user to configure the IP phone through a Web browser such as
Microsoft’s IE.
5.1.1 Accessing the Web Configuration Menu
1. Use another Ethernet cable to connect your PC to the same hub that GXW-410x is
connected.
2. Assign your PC to a static IP that is within the same subnet of default IP address of
GXW-410x 192.168.0.160. i.e. 192.168.0.x. X can be any number between 2 and
254 except 160.
3. Launch web browser and type http://192.168.0.160 at Address of web browser. This
will let you to connect to build-in web server of GXW-410x.
4. You may change to use DHCP or PPPoE connection or another static IP address
according to your local network environment.
The Gateway Web Configuration Menu can be then accessed by the following URI: http://Gateway-IP-
Address where the Gateway-IP-Address is the IP address of the Gateway.
NOTE: To type IP address into browser to get into the configuration page, please strip out the leading “0”
as the browser will parse in octet. e.g.: if the IP address is: 192.168.001.014, please type in:
192.168.1.14.
5.1.2 End User Configuration
Once this HTTP request is entered and sent from a Web browser, the GXW-410x will respond with the
following login screen:
Figure 3: Screen-shot of GXW-410x Log-in Screen – End User Configuration
Grandstream Device Configuration
Password
Login
All Rights Reserved Grandstream Networks, Inc. 2005-2006
The password is case sensitive with maximum length of 25 characters and the factory default password
for End User is “123”.
After a correct password is entered in the login screen, the embedded Web server will respond with the
Configuration page which is explained in details below.

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Figure 4: Screen-shot of GXW-410x Configuration Page
Grandstream Device Configuration
Status Basic Settings Advanced
Settings FXO Lines Channels Profile 1 Profile 2 Profile 3
Web Access: HTTP HTTPS
Web Port: 80 (default for HTTP is 80 and HTTPS is 443)
End User
Password: (purposely not displayed for security protection)
IP Address: dynamically assigned via DHCP (default) or PPPoE
(will attempt PPPoE first if PPPoE setting is non-blank)
DHCP hostname:
DHCP domain:
DHCP vendor class ID: GrandstreamGXW-4108
PPPoE account ID:
PPPoE password:
PPPoE service name:
Preferred DNS server: 0.0.0.0
statically configured as:
IP Address: 192 .168 .0.160
Subnet Mask: 0.0.0.0
Default Router: 0.0.0.0
DNS Server 1: 0.0.0.0
DNS Server 2: 0.0.0.0
Time Zone: GMT-5:00 (US Eastern Time, New York)
Update Cancel Reboot
All Rights Reserved Grandstream Networks, Inc. 2005-2006