Grandstream Networks GWN7000 Quick start guide

Grandstream Networks, Inc.
GWN7000 Multi-WAN Gigabit VPN Router
Firmware Upgrade and Backup Guide

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GWN7000 Firmware Upgrade and Backup Guide
Table of Contents
INTRODUCTION.............................................................................................................3
UPGRADE GWN7000.....................................................................................................4
Upgrade Settings ...................................................................................................................................5
BACKUP AND RESTORE CONFIGURATION FILE ......................................................7
Backup GWN7000’s configuration.........................................................................................................7
Restore GWN7000’s Configuration .......................................................................................................7
Restoring Configuration Locally......................................................................................................8
Restoring Configuration using an HTTP, HTTPs or TFTP Configuration Server (Pending) ...........8
UPGRADE SLAVE GWN76XX WI-FI ACCESS POINTS ...............................................9
Batch Upgrade .......................................................................................................................................9
Single Upgrade ....................................................................................................................................10
Table of Figures
Figure 1: Maintenance Page .........................................................................................................................5
Figure 2: Backup and Restore Section .........................................................................................................7
Figure 3: Access Points.................................................................................................................................9
Figure 4: Upgrading Status .........................................................................................................................10
Figure 5: Device Configuration....................................................................................................................11
Figure 6: GWN76xx Upgrading ...................................................................................................................11

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GWN7000 Firmware Upgrade and Backup Guide
INTRODUCTION
All Grandstream products’ firmware are improved and updated on a regular basis. Latest firmware versions
are available in http://www.grandstream.com/support/firmware
Published firmware versions in Grandstream official website have passed QA tests and included new
enhancements implemented, reported issues fixes for better user experience; all changes are logged in
Release Notes documents.
Grandstream recommends to read Release Notes document which may include special firmware upgrade
notices and always keep your devices up-to-date by upgrading their firmware versions regularly.
This document describes steps needed to upgrade GWN7000 firmware version, how to download backup
configuration and restoring it as well as paired GWN76xx Wi-Fi Access Points’ firmware, and covers
following scenarios:
Upgrade GWN7000 Multi-WAN VPN Router.
Backup and Restoring Configuration
Upgrade Slave GWN76xx Wi-Fi Access Points.

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GWN7000 Firmware Upgrade and Backup Guide
UPGRADE GWN7000
The GWN7000 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the
TFTP/HTTP/HTTPS server and selecting a download method.
Follow below steps to successfully upgrade your device:
1. Access GWN7000 web interface and navigate to System Settings->Maintenance.
2. In Upgrade Via dropdown list, select appropriate protocol (HTTP, HTTPs or TFTP).
If using Grandstream server, select HTTP.
3. In Firmware Server field, enter the FQDN or IP Address of the server where the firmware file is
located.
If using Grandstream server, enter “firmware.grandstream.com”. To upgrade to beta firmware (if
available) enter “firmware.grandstream.com/BETA”.
4. Press Save button.
5. To start the upgrade, there are two options:
a. Press Upgrade Now button to start upgrade immediately.
b. Press Reboot button to restart the unit. GWN7000 will contact firmware server to start
upgrade if option “Check/Download New Firmware at Boot” is enabled.
6. If a new firmware is available, GWN7000 will download the firmware file and start upgrade process.
Please refer to Firmware Upgrade Settings for advanced options.
Important:
The GWN7000 will reboot automatically after the firmware upgrade is done.
Please do not interrupt or power cycle the GWN7000 during upgrading process.
Notes:
Service providers should maintain their own firmware upgrade servers. For users who do not have
TFTP/HTTP/HTTPS server, some free windows version TFTP servers are available for download from:
http://www.solarwinds.com/products/freetools/free_tftp_server.aspx
http://tftpd32.jounin.net
End users can also choose to download a free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server.
The latest firmware is available at http://www.grandstream.com/support/firmware. Unzip downloaded
file and make the firmware file (*.bin) available in your firmware server.

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GWN7000 Firmware Upgrade and Backup Guide
Figure 1: Maintenance Page
Upgrade Settings
Upgrade settings are available at GWN7000 web interface ->System Settings ->Maintenance and include
following parameters:
Table 1: Network Upgrade Configuration
Upgrade Via
Allows users to choose the firmware upgrade method: TFTP, HTTP or HTTPS.
Firmware Server
Defines the server path for the firmware server. It can be set using an FQDN
or IP address.
Examples: “firmware.grandstream.com”
“192.168.1.200”
Check/Download New
Firmware at Boot
Allows the device to check if there is a new firmware in the configured firmware
server at boot. If available, the device will download the firmware file at booting
stage and reboot again to complete the upgrade process.
Automatic Check for New
Sets the value for automatic upgrade check interval, this will enable the

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GWN7000 Firmware Upgrade and Backup Guide
Firmware
GWN7000 to check periodically the configured firmware server for new
firmware depending on the set option, users have 4 options:
Disabled: If selected, the device will never check for new firmware.
Users can still upgrade the device manually using “Upgrade Now” button.
Check at Every X Hours: Users can choose a value in hours for the
device to check periodically for a new firmware.
Check at Hour of Day: Users can set a value from 0 to 23 (hours) for
the device to check at that time for a new firmware. For example, if set to
22, the device will check for a new firmware every day at 10 p.m.
Check at Day of Week: Users can choose a day from the dropdown list
and set a value from 0 to 23 (hours). The device will check at configured
time and day for a new firmware.
Upgrade Now
Click on button to begin the upgrade process immediately.
Note: The device will reboot after downloading the firmware.

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GWN7000 Firmware Upgrade and Backup Guide
BACKUP AND RESTORE CONFIGURATION FILE
The GWN7000’s configuration can be backed up locally or remotely via HTTP, HTTPS or TFTP protocols.
The backup file will contain all configuration, including Wireless settings if the GWN7000 is also acting as
an Access Points controller. This file can be used to restore the configuration on GWN7000 when necessary.
Backup GWN7000’s configuration
Users can backup the GWN7000’s configuration settings for restore purpose under WebGUI->System
Settings->Maintenance.
Figure 2: Backup and Restore Section
Click on to download and save locally the configuration file to your computer. The file will be
named Grandstream compressed as tar.gz format.
Restore GWN7000’s Configuration
Users have the ability to either restore the GWN7000’s locally by uploading the configuration file directly
from its WebGUI, or they can provision the configuration file via Network using TFTP, HTTP or HTTPs
protocols.

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GWN7000 Firmware Upgrade and Backup Guide
Restoring Configuration Locally
Users can restore the GWN7000’s configuration settings from WebGUI->System Settings->Maintenance.
Click on to browse for the configuration to upload.
Notes:
Make sure that the backup file is compressed as tar.gz format.
The GWN7000 will reboot after the configuration file is restored successfully.
Restoring Configuration using an HTTP, HTTPs or TFTP Configuration Server (Pending)
The GWN7000 can be provisioned/restored via TFTP/HTTP/HTTPS by configuring the URL/IP Address for
the TFTP/HTTP/HTTPS server and selecting a provisioning method. Configure a valid URL for TFTP, HTTP
or HTTPS; the server name can be FQDN or IP address.
Follow below steps to successfully restore the configuration to your device:
1. Access GWN7000 web interface and navigate to System Settings->Maintenance.
2. In Upgrade Via dropdown list, select appropriate protocol (HTTP, HTTPs or TFTP).
3. In Config Server field, enter the URL of the server where the configuration file is located.
4. Press Save button.
5. To start the provisioning, click on Reboot, and the GWN7000 will download the configuration at boot.

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GWN7000 Firmware Upgrade and Backup Guide
UPGRADE SLAVE GWN76XX WI-FI ACCESS POINTS
The GWN7000 Router is able to control and manage GWN76xx Wi-Fi Access Points, allowing it to provision
and upgrade them.
When GWN76xx Access Points series are being paired as slaves using GWN7000, users can upgrade their
paired access points directly from GWN7000’s WebGUI without the need of accessing the GWN76xx’s APs
configuration.
To upgrade a slave access point, log in to the GWN7000’s Web GUI as admin, and go to Access Points.
User can then upgrade slave GWN76xx access points in batch mode or upgrade a single slave access
point.
Batch Upgrade
When having multiple Paired Access Points, users have the ability to upgrade multiple devices at once to
the same firmware, this can be helpful in medium and large deployments where GWN7000 Router is used
also as Wi-Fi Controller.
Figure 3: Access Points
1. Make sure that firmware server path is set correctly under Maintenance.
2. Select the desired APs to upgrade.
3. Click on button to upgrade the selected paired access points.
Notes:
The units will download automatically the firmware from the configured server path, and reboot
afterwards to finish upgrade process.
The status of the devices will show “Upgrading”, wait until it finishes and reboots, then they will
appear online again.

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GWN7000 Firmware Upgrade and Backup Guide
Figure 4: Upgrading Status
Important:
Do not select different models of Access Points as they may not have the same firmware version.
Please do not interrupt or power cycle the GWN76xx AP or GWN7000 Router during upgrading
process.
During upgrade process GWN76xx LEDs will be blinking in green, and turn to solid green
indicating successful firmware update. If firmware update fails, GWN76xx LEDs will be solid red.
Single Upgrade
Instead of upgrading multiple units at once, users can perform an upgrade to a single paired access points
if needed
1. Click on next to the paired device to access its configuration page
2. Scroll down and click on to upgrade the device.
Note: Make sure that firmware server path is set correctly under System Settings->Maintenance before
starting upgrade process.

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GWN7000 Firmware Upgrade and Backup Guide
Figure 5: Device Configuration
The status of the device will show “Upgrading”, wait until it finishes and reboots, then it will appear online
again.
Figure 6: GWN76xx Upgrading
Important:
Please do not interrupt or power cycle the GWN7000 and GWN76xx during upgrading process.
During upgrade process GWN76xx LEDs will be blinking in green, and turn to solid green
indicating successful firmware update. If firmware update fails, GWN76xx LEDs will be solid red.