Gree CROWN09HP230V1A User manual

Models:
CROWN09 P230V1A
CROWN12 P230V1A
CROWN18 P230V1A
HIGH-WA DUCT ESS
AIR CONDITIONING & HEATING SYSTEM
OWNER’S MANUA

Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Nomenclature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Part Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Operation of Wireless Remote Contoller . . . . . . . . . . . . . . . . . . .8-16
Operation of Smart Control . . . . . . . . . . . . . . . . . . . . . . . . . . . .17-21
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22-23
Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Energy Saving Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back
Thank you for choosing a
Crown High-Wall Air Conditioning
& Heating System!
You can feel confident in your selection because the same pride in craftsmanship
and engineering knowledge that goes into millions of other Gree installed
products worldwide has gone into your unit.
Please read this owner’s manual carefully before operation and retain it for
future reference.

NOMENC ATURE
Superior Design for Superior Performance
Gree’s Crown igh-Wall Ductless eat Pumps and Air Conditioners are beautifully designed
to deliver effective cooling or heating, while fitting unobtrusively into any decor.
Your Crown unit offers quiet, energy-efficient comfort for one room or one individual area
of any living space. To speed the process of bringing conditioned air exactly where you want
it, the unit features both horizontal and vertical air flow control. Customizable mode controls
allow you to adjust fan speeds, special sleep-time settings and more, all through the easy-
to-use wireless remote controller.
There’s even a Turbo, X-fan, Power Failure Memory and other advanced features to make
the Crown system even more versatile, for year-round comfort. Flexibility, intelligent design
and Gree innovation make the Crown your best choice for creating ideal climate conditions.
The Crown series is WiFi enabled. It allows you to monitor and change settings through
on-screen virtual controls from smart phones or tablets with Gree-Smart App.
INTRODUCTION
2
CROWN
Cooling Capacity
09 - 9,000 BTUH
12 - 12,000 BTUH
18 - 18,000 BTUH
Series Designation
Revision Level
Style/Color Designation
Example: CROWN12HP230V1AO
O12 HP 230V 1A
TERRA
RIO
VIREO
CROWN
Model Type
AC - Cooling Only
HP - Heat Pump
Product Type
S - System
O - Outdoor units
H - Indoor High Wall
Electrical Rating
230V - 208/230V 60Hz 1PH

3
SAFETY PRECAUTIONS
Please read the following before operation.
Recognize safety information. This is the safety-alert symbol. When you see this
symbol on the unit and in instructions or manuals, be alert to the potential for personal
injury. Understand these signal words: DANGER, WARNING, and CAUTION. These
words are used with the safety-alert symbol.
DANGER identifies the most serious hazards which will result in severe personal injury
or death.
WARNING signifies hazards which could result in personal injury or death.
CAUTION is used to identify unsafe practices which may result in minor personal
injury or product and property damage.
NOTE is used to highlight suggestions which will result in enhanced installation,
reliability, or operation.
This appliance is not intended for use by children without responsible adult supervision.
Proper care should be taken to ensure safety.
eat pumps, air conditioners & heating equipment should be installed, started up, and
serviced only by qualified installers and service technicians. Air conditioning, heat pumps
and refrigeration systems are hazardous due to high voltage electrical components,
high refrigerant pressures, and moving parts.
NOTE: Your actual air conditioning & heating system and related devices may differ
from the images shown in this manual.
WARNING
WARNING

4
SAFETY PRECAUTIONS
Please read the following before operation.
• Disconnect electrical power to the indoor and outdoor units before performing any
maintenance or cleaning.
• Do not attempt to repair the Gree system yourself. Incorrect repairs may cause
electric shock or fire. Contact a qualified service technician for all service requirements.
• Keep combustible materials away from the unit.
• Do not put hands or any objects into the air inlets or outlets. This may cause personal
injury or damage the unit.
• When cleaning, be careful not to splash water on the unit. Doing this may cause
electric shock or damage to unit.
• Do not use or place any flammable, combustible or noxious substance next to the unit.
• In the event of a failure (burning smell, etc.), immediately disconnect all electrical
power to indoor and outdoor units.
•
Never try repairing the system yourself; contact a qualified service technician for
all repairs.
WARNING
CAUTION

5
PART NAMES
Indoor unit
Part Name
1. Front Panel
2. Aux. Button
3. Filter
4. Remote Controller
5. Inter-Connection Wire
6. Drain ose
7. Refrigerant Lines
Outdoor unit
4
Air outlet
Air inlet
Air inlet
Air outlet
3
1
2
5
6
7

SYSTEM FUNCTIONS
WHISPER QUIET
Not only are the Gree systems energy efficient but they are quiet too. Crown igh-Wall units
operate with sound pressure levels starting as low as 22 dB(A).
MU TI FAN SPEEDS
Whether operating in either Cooling or eating mode, the indoor fan can be set to your choice
of seven different speeds (Ultra-Low, Low, Low-Medium, Medium, Medium- igh, igh or Turbo)
to achieve maximum comfort.
INTE IGENT PRE-HEATING
The Crown system guards against the annoying cool air blown into the room in heating mode.
The system constantly monitors the discharge air temperature. It will delay the indoor fan until
the indoor coil has warmed up to prevent blowing uncomfortable cool air into the room.
I FEE MODE
The unit will sense room temperature at the remote controller instead of at the indoor unit.
It then adjusts airflow and temperature accordingly for the ultimate in personal comfort control
and energy savings.
SWING OUVER
The unit has adjustable swing louvers which can be controlled from the wireless controller.
Vertical and horizontal swing louvers allows five different air discharge directions including
Continuous Sweep. Maximize comfort by adjusting the direction of airflow in the room by
moving the louvers up or down, right or left.
TURBO MODE
Use Turbo Mode for situations where you wish to achieve the desired room temperature in the
shortest possible time. This mode runs the unit at ultra high speeds for quickest results.
TIMER MODE
The unit can be programmed to turn ON or OFF after a specific amount of time. The time period
is adjustable between one half and 24 hours.
6

7
SYSTEM FUNCTIONS
MODE BUTTON
The unit can be set to five different operating modes: EAT, COOL, DRY, FAN ONLY and AUTO.
NOTE: AUTO MODE has fixed setpoints of 68° F heating and 78° F cooling, which are
not adjustable. The system will automatically select heating or cooling to maintain room
temperature within this band.
S EEP MODE
The Crown offers four selectable sleep modes for your comfort. The unit will automatically
adjust room temperature during your sleep time. This slight change in temperature will not
affect your comfort level due to the natural effects that sleeping has on the body, but it will
save on energy consumption and will lower electric bills.
X-FAN MODE
When operating in humid areas, Crown has a Dry Coil function that will allow the indoor fan
to run for a pre-determined amount of time after the unit is turned off (cooling or dry modes)
to ensure that additional moisture is removed from coil.
FAHRENHEIT °F / CE SIUS °C
The remote controller and Crown indoor wall unit displays can be set to display in either °F or °C.
OCK MODE
The wireless remote controller has a Lock feature. The Lock averts unauthorized access or
tampering with system settings.
AGENCY ISTINGS
All systems are listed with A RI (Air conditioning, eating, and Refrigeration Institute) and
are ETL certified per UL Standards.

8
REMOTE CONTRO ER
INTRODUCTION FOR ICONS ON DISP AY SCREEN
OPERATION OF WIRE ESS REMOTE CONTRO ER
1
Auto Mode
3
7
9
11
17
13
15
5
2
4
8
10
12
16
14
18
6
Part Name
1. ON/OFF Button
2. +/- Button
3. Cool Button
4. eat Button
5. Fan Button
6. I Feel Button
7. Up & Down Swing Button
8. Mode Button
9. Timer-On Button
10. Left & Right Swing Button
11. Clock Button
12. Timer-Off Button
13. Sync Button
14. Prog Button
15. Light Button
16. X-Fan Button
17. Sleep Button
18. WiFi Button
Cool Mode
Dry Mode
Fan Mode
eat Mode
Set Time
Turbo Fan Speed
X-FAN Function
Battery Power
Send Signal
Set Fan Speed
Operation Mode
Set Temperature
Up & Down Swing
Left & Right Swing
I Feel Function
Privacy Lock
Sleep Mode

9
OPERATION OF WIRE ESS REMOTE CONTRO ER
MATCHING INSTRUCTIONS
The Crown models require the wireless remote controller to be matched to the indoor wall
unit before beginning any operations, otherwise the Crown indoor wall unit will not accept
commands from the remote controller. Follow the instructions below to automatically
match the remote controller to the Crown indoor wall unit:
1. Turn on electrical power to the Crown indoor and outdoor units. The Crown indoor
wall unit will power up in Off (or Standby) mode.
2. old the remote controller 5 to 6 feet from the Crown indoor wall unit.
3. Point the remote controller at the Crown indoor wall unit and press the “Sync”
button for 3 seconds.
4. The Crown indoor wall unit will provide 3 beeps to signal a successful match.
5. Press the Power ON button on the remote controller. The green indicator light will
display on the Crown indoor wall unit.
6. The remote controller is matched and ready for use.
If the Crown indoor unit and remote controller fail to match, then check the remote
controller batteries, move closer and repeat the matching process again.
NOTE: This is a one-time requirement only. The remote controller and Crown indoor
wall unit need to be successfully matched only once.
ON Mode Display
REMOTE CONTRO ER OPERATIONS
The wireless remote controller is sleek, versatile and allows you to change room temperatures
and functions on your Crown system from the palm of your hand. The large LCD display and
buttons make it easy-to-understand and easy-to-use.
The remote controller is set from factory to display temperatures in °F. If °C is desired, turn
the remote controller OFF with the ON/OFF button and then press “MODE“ and “
––
” buttons
on the remote simultaneously for 5 seconds.
ON/OFF BUTTON
When the system is in OFF mode, the remote controller will
display the time and last room setpoint. When you press the
ON/OFF button, the unit will start in the last operating mode
and room setpoint.
NOTE: If the ON/OFF button is pressed too soon after a
stop, the compressor will not start for 3 to 5 min. due to the
inherent protection against frequent compressor cycling.

10
MODE BUTTON
Use the “MODE” button to select one of the available modes. The
selected mode will be displayed on the remote controller and the
appropriate light will illuminate on the front display panel.
AUTO – Unit will automatically select heating or cooling to maintain
room temperature between 68°F and 77°F. The remote controller
will display the Auto Mode icon with no setpoint. The front panel
display will show "77."
COO – To cool to selected setpoint and remove moisture.
System varies compressor speed to maintain desired temperature.
HEAT – To heat to selected room setpoint. System varies compressor
speed to maintain desired room temperature.
FAN ON Y – To circulate air without heating or cooling. Use Fan Speed button to select
speed from low to high.
DRY – Select DRY MODE to increase moisture removal during warm humid conditions.
1. If the Room Temperature is more than 4°F above the set temperature, the system will
be operating in cooling mode with low fan speed.
2. If the Room Temperature is between 4°F higher than, and 4°F less than, the set
temperature, the system will cycle 6 minutes ON and 4 minutes OFF in cooling mode.
The indoor fan will be at low speed.
3. If the Room Temperature is more than 4°F below the set temperature, the system will
be OFF and the indoor fan will be at low speed.
: AUTO
: COO
: DRY
:
FAN ON Y
: HEAT
Icons Displayed
OCK MODE
The Privacy Lock prevents unauthorized access to the unit controls
and prevents tampering with system settings. The remote controller
can be locked by pushing the"+" and "-" buttons simultaneously
for 5 seconds. The Privacy Lock icon will be displayed on the remote
controller. Repeat the process to unlock the remote controller.
U
OPERATION OF WIRE ESS REMOTE CONTRO ER
Privacy Lock Display

10 11
Vertical Louver Display
orizontal Louver Display
VERTICA SWING OUVERS
• Press the Vertical Swing Louver button to select five different
vertical (up & down) air discharge directions including Continuous
Sweep. The Swing Louver icon will be displayed. Press this
button to set swing angle, which changes in direction as below:
Indicates louver swings back and forth in the five directions, as shown.
HORIZONTA SWING OUVERS
• Press the orizontal Swing Louver button to select five different
horizontal (left & right) air discharge directions including
Continuous Sweep. The orizontal Swing Louver icon will be
displayed. Press this button to set swing angle, which changes
in direction as below:
OPERATION OF WIRE ESS REMOTE CONTRO ER
OFF
1023
4
5
no display
(stopsatcurrent
position)
S EEP MODE
The Crown system will automatically adjust room temperature during
your sleep time. This slight change in temperature will not affect your
comfort level due to the natural effects that sleeping has on the body,
but it will save on energy consumption and will lower your electric bill.
The Crown System has four Sleep Modes to select from. Press the
SLEEP button to select Sleep 1, Sleep 2, Sleep 3, Sleep 4 modes or
Cancel. The SLEEP icon will appear.
Sleep Mode Display

12
OPERATION OF WIRE ESS REMOTE CONTRO ER
TRADITIONA MODE - S EEP 1
In Traditional Mode the unit will slowly relax the room set temperature by up to 4° F until
Sleep Mode is cancelled.
1
EXPERT MODE - S EEP 2
In Expert Mode the unit will adjust the room set temperature at a rate based on the starting
set temperature value. Sleep Mode will continue until cancelled.
2
DIY MODE - S EEP 3
You will be required to enter eight (8) room setpoint values for eight (8) hours of run time. The last
room setpoint value will be maintained until sleep mode is cancelled.
In Sleep Mode 3, press "Prog" button to enter setup mode. The remote controller will display “1:00”
in the time location. Use the “+” and “-“ buttons to select the desired room setpoint for the first hour
of run time. Then press the “Prog” button to save the setpoint.
The remote controller time display will change to “2:00.” Once again, use the “+” and “-“ buttons
to select the desired room setpoint for the second hour of run time, and press the “Prog” button to
again save the setpoint.
Repeat this sequence for the eight (8) room setpoint values. After all eight (8) values have been
entered, the remote controller will automatically revert to standard time and temperature display,
and the Sleep 3 Mode will begin.
At any time, you may press the “ON/OFF," " Mode," " Timer," "Sleep” or “Turbo" buttons to cancel
the Sleep 3 Mode.
Cooling Mode eating Mode
Cooling Mode eating Mode

12
13
OPERATION OF WIRE ESS REMOTE CONTRO ER
NOTE: During this procedure, if no button is pressed within 10 seconds, remote controller
will automatically exit the sleep curve setting and resume original display. If ON/OFF,
MODE, TIMER, SLEEP, COOLING or EATING button is pressed during the setting or
inquiry procedure, remote controller will also exit the sleep curve setting.
SIESTA MODE - S EEP 4
In Siesta Mode the Crown System will automatically change the room temperature every
30 minutes based on the room temperature setting. Sleep Mode will continue until cancelled.
NOTE: Sleep function will be disabled if the air conditioner is restarted after power
failure; Sleep function can not be set in AUTO mode.
I FEE MODE
Press this button to use the I FEEL function, and the ( ) icon
will be displayed. The unit will sense room temperature at the
remote controller instead of at the indoor unit. It then adjusts
airflow and temperature accordingly for the ultimate in personal
comfort control and energy savings. Press the button again to
exit this function. For best performance, keep remote controller
away from heat or cold temperature sources while using this
function.
4
I Feel Mode Display
Cooling Mode eating Mode
IGHT BUTTON
Press this button to turn off display light on indoor unit. Press again to turn it back on.
WiFi BUTTON
Press and hold this button for three seconds to turn WiFi function on or off.
See“Operation of Smart Control” section for more information.

14
OPERATION OF WIRE ESS REMOTE CONTRO ER
X-FAN MODE
When operating in humid areas, the unit has a DRY COI function
called X-Fan that will allow the indoor fan to run for a pre-determined
amount of time after the unit is turned off (cooling or dry modes)
to ensure that additional moisture is removed from coil. Push the
“X-FAN” button to enable this feature. The X-FAN icon will
be displayed on remote controller. To deactivate this feature, push
the “X-FAN” button again.
DISP AYING SETPOINT ON FRONT PANE
Only the setpoint temperature will be displayed on the front panel
and on the remote controller.
X-Fan Mode Display
Turbo Mode Display
TIMER SETTING
T-ON button (Timer ON)
To set when you want the unit to turn On at the end of a selected
time period, use the button labeled “T-ON” on the remote
controller. Press this button to make the clock icon disappear,
replaced with the word “ON” (blinking). Press “+” or“-” buttons
to adjust timer setting 1 minute
at a time. Press and hold “+”
or “-” button to set timer more quickly. Press“T-ON” button
again to confirm setting, and the word “ON” will stop blinking.
To cancel, press“T-ON” button again.
TURBO MODE
The desired room setpoint can be achieved faster in TURBO
mode. After selecting the“HEAT”or“COO ” mode button,
push the“TURBO”button. The TURBO icon will be
displayed on the remote controller and the unit will run at an
ultra-high speed. To deactivate the feature, push the“TURBO”
button again. The unit will return to normal operation.
Timer ON Display

14 15
OPERATION OF WIRE ESS REMOTE CONTRO ER
TIMER SETTING
T-OFF button (Timer OFF)
To set when you want the unit to turn Off at the end of a
selected time period, use the button labeled “T-OFF” on the
remote controller. Press this button to make the clock icon
disappear, replaced with the word “OFF” (blinking). Adjust
settings the same as with “T-ON” settings.
NOTE: Under Timer On and Off status, you can set T-ON
and T-OFF simultaneously. Before setting timer, be sure to
set clock to correct time.
C OCK SETTING
Press this button to set clock time. “ ” icon on remote
controller will blink. Within 5 seconds, press “+” or “-” button
to set clock time. With each pressing of “+” or “-” buttons,
clock time will increase or decrease 1 minute. To quickly adjust
time setting, press and hold “+” or “-” button for 2 seconds.
Release button when you have reached the desired time setting.
Press “CLOCK” button to confirm the time, and “ ” icon
will stop blinking.
NOTE: Clock time adopts 24-hour mode.
A 12-hour format is not available.
Clock Setting Display
Fan Display
Timer OFF Display
FAN BUTTON
Press the FAN button to adjust the fan circulation indoor speed:
Low ( ), Low-Medium ( ), Medium ( ), Medium- igh ( ),
igh ( ), Turbo ( ), Auto and Quiet ( ).
NOTE: Turbo function is not available in Dry and Auto Modes.
The Crown unit will select proper fan speed automatically
according to ambient temperature.

OPERATION OF WIRE ESS REMOTE CONTRO ER
CHANGING BATTERIES AND ADDITIONA NOTES
To change batteries, slide cover off battery compartment on back of remote controller. Remove
and safely discard old batteries. Insert two new AAA 1.5V dry batteries, using correct polarity.
Reattach back cover.
NOTE:
• If the remote controller will not be used for a long time, remove batteries to prevent
leakage damage.
• Be sure to aim the remote controller at the receiver of the main unit when operating.
• When remote emits a signal, icon will flicker; a tone will be heard when unit receives
that signal.
DAMAGED OR OST REMOTE CONTRO ER
If remote controller is lost or damaged, the Crown system can be turned off directly from the
indoor unit. Lift the front panel of the indoor wall unit, then press the AUX button to turn on
or turn off. When the unit is on, it will operate in AUTO Mode.
Remove
old batteries Install
new batteries
CHANGING BATTERIES
16
Aux. button
panel
Display panel
Warning: Use insulated object
to press the auto button

1716
OPERATION OF SMART CONTRO
FOR USE WITH YOUR SMART PHONE
For the ultimate in convenience, your Crown eat Pump or Air Conditioner features a built-in
intelligent WiFi capability and Smart Control function. This allows you to operate the unit
through your smart phone. The system is compatible with devices using standard Android or
iOS operating systems, and you can connect as many as four separate smart phones. Refer
to application program for the specific version.
STEP 1. Download and install Gree-Smart App on your smart phone
MET OD 1: Go to www.gree.com/english/downloadcenter/ihome_jsp_catid_2840.shtml.
In the "Download Center,” follow instructions to download the
“G-Life” Application.
MET OD 2: Scan this QR code and download the application directly.
MET OD 3: Download the “G-Life” Application directly
from the Apple App Store (for iOS devices only). After successful
installation, the app icon will appear as shown at right:
NOTE: The appearance on your device may vary.
Please refer to actual application.
STEP 2. Turn on Indoor Wall Unit WiFi Interface
Using the remote controller, turn On the Crown System
(making sure the remote controller is matched). Press
and hold the“WiFi” button on the remote controller for
at least 5 seconds. WiFi icon will display when the
WiFi function is on.
STEP 3. Connect Crown System to your
smart phone/ tablet PC
Enter the WiFi setting of your phone and search
for the wireless network named gree-xxxxxxxx.
For example, gree-E9D1.
STEP 4. Enter password
Your default password is 12345 or 12345678.

18
OPERATION OF SMART CONTRO
STEP 5. Get started
Open the application software and click “Refresh.”
The system will automatically link with the Crown unit.
Touch “ ” to turn On the smart control function.
STEP 6. Set custom network name and password
Slide the bottom function bar to the left.
Select “Settings,” then select “Network
Setting.” Enter user name and password
in the “Login” dialog box (the default
user name and password is admin).
Follow prompts to modify name and
password, then click “OK” to finish.
The software app will revert to System
Controller screen.
STEP 7. Disconnect from the Network
When you want to exit the app and disconnect from
the network, enter your phone’s WiFi Setting. Find and
select the network you just renamed. Enter password
to join – and disconnect from – the network.
STEP 8. Re-connect to the Network
To re-connect to the Crown System network, repeat steps
3, 4 and 5 using your new network name and password.

18 19
OPERATION OF SMART CONTRO
COMMON NETWORK SETTING PROB EMS
If local WiFi control fails, check the following items one by one:
•Make sure electrical power is turned on to the outdoor and indoor units.
•Make sure WiFi function is turned On as normal
•
Make sure your phone’s or tablet’s WiFi selects the corresponding Crown Indoor Wall Unit
•Reset with the remote controller and then start setting again from step 3
NOTE: SmartPhones or tablets must be used within 25 feet of the Crown Indoor Wall unit.
TO RESET WiFi MODU E
Turn Crown unit Off with the remote controller and disconnect power to the unit. Re-connect
power, wait one minute, then press “WiFi” and “Mode” buttons simultaneously. When the
Crown unit emits a beep sound, WiFi module is successfully reset.
NOTE: “WiFi”, and Mode buttons must be pressed within two
minutes, or you will need to repeat the process.
SMART CONTRO FUNCTIONS
Mode: Select “Auto”, “Cool”, “Dry”, “Fan” or“ eat.”
See Remote Controller instructions for detailed operation
of these modes.
Temperature: Room temperature setting can be selected
by scrolling to the desired room temperature icon.
Fan Speed: Fan Speed can be adjusted by selecting the fan
icon and then selecting the speed. See Remote Controller
instructions for detailed operation.