Gree GWC09UB-K3DNXXA User manual

Split Air Conditioner
Thank you for choosing our product.
If you have lost the Owner’s Manual, please contact the local agent or visit www.gree.com
or sent email to [email protected] for electronic version.
For proper operation, please read and keep this manual carefully.

MODELS:
GWH12UB-K3DNXXA
GWH18UC-K3DNXXA
GWH09UB-K3DNXXB
GWC09UB-K3DNXXA
GWC12UB-K3DNXXA
GWC18UC-K3DNXXA
GWH09UB-K3DNXXA
GWH09UB-K3DNXXC
GWH12UB-K3DNXXB GWH12UB-K3DNXXC
GWH18UC-K3DNXXB GWH18UC-K3DNXXC
Note:“XX” stand for different front panels “A1~A9”
or “B1~B9” or “C1~C9” or “D1~D9” or “E1~E9”
GWH09UB-K3DNXXE GWH12UB-K3DNXXE
GWH18UC-K3DNXXE

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CONTENTS
Operation and maintenance
Precautions ........................................................................
Name of parts ....................................................................
Operation of Remote Controller ............................................
Care and Cleaning .............................................................
Troubleshooting ................................................................
Installation service
Notices for Installation ........................................................
■ 19
Operation Tips ..................................................................
Installation dimension diagram .............................................
Installation of Indoor Unit ....................................................
Installation of Outdoor Unit ..................................................
Check after Installation and Operation Test ............................
Emergency operation .........................................................
■ 30
Installation and Maintenance of Healthy Filter(Optional) ............
■ 31
...... Configuration of connection pipe and additional volume of refrigerant
This marking indicates that this product should not be disposed with other household wastes
throughout the EU. To prevent possible harm to the environment or human health from un-
controlled waste disposal, recycle it responsibly to promote the sustainable reuse of mate-
rial resources. To return your used device, please use the return and collection systems or
contact the retailer where the product was purchased. They can take this product for envi-
ronmental safe recycling.
R410A(R32/125: 50/50): 2087.5

1
Precautions
Warning
Do not connect air conditioner to multi-purpose socket.
This appliance can be used by children aged from 8
Operation and Maintenance
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
Do not spray water on indoor unit. It may cause electric
shock or malfunction.
Otherwise, it may cause fire hazard.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
years and above and persons with reduced physical,
sensory ormental capabilities or lack of experience and
knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
Do not wash the air conditioner with water to avoid
electric shock.
After removing the filter, do not touch fins to avoid injury.
Do not use fire or hair dryer to dry the filter to avoid
deformation or fire hazard.
Do disconnect power supply when cleaning air
conditioner. Otherwise, it may cause electric shock.
.

Do not block air outlet or air inlet. It may cause
malfunction.
remote controller may be broken.
●Power cord is overheating or damaged.
●There’s abnormal sound during operation.
●Circuit break trips off frequently.
●Air conditioner gives off burning smell.
●Indoor unit is leaking.
contact the dealer or qualified professionals for service.
When turning on or turning off the unit by emergency
operation switch, please press this switch with an insulating
object other than metal.
outlet. It may cause personal injury or damage.
2
Precautions
Warning
conditioner and disconnect power immediately，and then
If the air conditioner operates under abnormal conditions,
it may cause malfunction，electric shock or fire hazard.
Do not spill water on the remote controller, otherwise the
electric shock or damage. Please contact dealer when
you need to repair air conditioner.
Do not repair air conditioner by yourself. It may cause
objects. It may cause damage or personal injury.
Do not step on top panel of outdoor unit, or put heavy
When below phenomenon occurs, please turn off air
Do not extend fingers or objects into air inlet or air
Maintenance must be performed by qualified
professionals. Otherwise, it may cause personal injury
or damage.

Do install the circuit break. If not, it may cause malfunction.
of at least 3mm in all poles should be connected in fixed
wiring.
magnet buckle and heating buckle function, it can protect
the circuit-short and overload.
power supply circuit and circuit break.
3
Precautions
Warning
note the following table.Air switch should be included
Make sure the power supply matches with the
requirement of air conditioner.Unstable power supply or
incorrect wiring or malfunction. Please install proper power
supply cables before using the air conditioner.
An all-pole disconnection switch having a contact separation
Must follow the electric safety regulations when installing
the unit.
grounding wire of power socket.
Properly connect the live wire, neutral wire and
any work related to electricity and safety.
Be sure to cut off the power supply before proceeding
Including an circuit break with suitable capacity, please
Air Conditioner should be properly grounded. Incorrect
Don't use unqualified power cord.
grounding may cause electric shock.
According to the local safety regulations, use qualified
Installation must be performed by qualified professionals.
Otherwise, it may cause personal injury or damage.
Attachment

Installation must be performed in accordance with the
persons in order to avoid a hazard.
must be properly grounding with specialized grounding
device by a professional. Please make sure it is always
grounded effectively, otherwise it may cause electric shock.
The appliance must be positioned so that the plug is
accessible.
If the length of power connection wire is insufficient，please
contact the supplier for a new one. Avoid extending the
wire by yourself.
All wires of indoor unit and outdoor unit should be
connected by a professional.
national wiring regulations.
requirement of NEC and CEC by authorized personnel
only．
4
Precautions
Warning
wire, which can't be used for other purposes.
The grounding resistance should comply with national
electric safety regulations.
The air conditioner is the first class electric appliance. It
keep the interconnection cable away from the copper
tube.
The temperature of refrigerant circuit will be high, please
the manufacturer, its service agent or similarly qualified
If the supply cord is damaged, it must be replaced by
The yellow-green wire in air conditioner is grounding
The appliance shall be installed in accordance with
Do not put through the power before finishing installation.

The indoor unit should be installed close to the wall．
reachable after finishing installation.
far away from animals or plants.If it is unavoidable,
please add the fence for safety purpose.
5
Precautions
Warning
place, only the qualified person can perform the work.
Otherwise, it may cause personal injury or damage.
If you need to relocate the air conditioner to another
must be installed in the line.
For the air conditioner without plug, an circuit break
Select a location which is out of reach for children and
For the air conditioner with plug ，the plug should be
Working temperature range
Indoor side DB/WB(℃) Outdoor side DB/WB(℃)
Maximum cooling 32/23 43/26
Maximum heating 27/- 24/18
●The operating temperature range (outdoor temperature) for cooling only unit is
18℃~48℃; for heat pump unit is -15℃~ 48℃.

⑹
⑸
⑵
⑻
⑼
⑽
⑷
⑺
⑶
⑴Power cord
Remote controller
Front panel
Filter
Horizontal louver
Wall pipe
Binding tape
Connection wires
Drain hose
Drain connector
Name of Parts
⑸
⑻
⑶
⑼
⑽
⑴
⑵
Indoor unit
Air in
Air out
Outdoor unit
Air in
Air out
⑷⑹
⑺
：Cool
：Dry
：Heat
：Set temp.
：Power
The icons displayed:
6

Operation of Remote Controller
T-ON T-OFF
1
7
Press it to set HEALTH or AIR function.
8
I FEEL
/
4
3
2
5
6
11
13
12
16
10
14
9
15
Press it to start or stop operation.
ON/OFF
MODE
+
-
Press it to select operation mode
(AUTO/COOL/DRY/FAN/HEAT).
: Press it to increase temperature
setting.
: Press it to decrease temperature
setting.
FAN
Press it set swing angle.
QUIET
SWING
CLOCK
X-FAN
TEMP
TURBO
SLEEP
LIGHT
Press it to set fan speed.
Press it to set
Press it to set auto-off /auto-on timer.
Press it set clock.
3
15
5
4
14
7
16
13
12
9
8
11
10
2
1
6
Press it to turn on/off the light.
QUIET function.
7
Notice： This is a general remote
controller. Some models have this
function while some do not. Please
refer to the actual models.

Operation of Remote Controller
6
Press this button to set up &down swing angle, which circularly changes as below:
OFF
This remote controller is universal . If any command , or is sent out,
the unit will carry out the command as
indicates the guide louver swings as:
Press this button to turn on I FEEL function. The unit automatically adjust temperature
according to the sensed temperature. Press this button again to cancel I FEEL function.
I FEEL:
SWING:
7
ON/OFF :
MODE :
+:
AUTO COOL DRY FAN HEAT *
*Note:Only for models with heating function.
After energization, AUTO mode is defaulted. In AUTO mode, the set temperature will not
be displayed on the LCD, and the unit will automatically select the suitable operation
mode in accordance with the room temperature to make indoor room comfortable.
This button is used for setting Fan Speed in the sequence that goes from AUTO,
to then back to Auto.
,
, , ,
FAN :
1
4
3
2
5
Press this button to turn on the unit .Press this button again to turn off the unit.
Press this button to decrease set temperature. Holding it down above 2 seconds rapidly
decreases set temperature. In AUTO mode, set temperature is not adjustable.
Press this button to increase set temperature.Holding it down above 2 seconds rapidly
increases set temperature. In AUTO mode, set temperature is not adjustable.
Auto
Medium speedLow-Medium speedLow speed
High speedMedium-High speed
Each time you press this button,a mode is selected in a sequence that goes from AUTO,
COOL,DRY, FAN,and HEAT *, as the following:
8
Remote Controller Description

Operation of Remote Controller
P ress this button to achieve the on and off of healthy and scavenging functions in
operation status.Press this button for the first time to start scavenging function;
LCD displays“ ”. Press the button for the
second time to start healthy and scavenging
functions simultaneously; LCD displays“ ” and “ ” . Press this button for the third
time to quit healthy and scavenging functions simultaneously. Press the button for the
fourth time to start healthy function; LCD display “ ”. Press this button again to repeat
the operation above.
/
8
SLEEP:
9
Press this button, can select Sleep 1 ( ), Sleep 2 ( ),Sleep 3 ( ) and cancel
the Sleep,circulate between these, after electrified, Sleep Cancel is defaulted.
Sleep 1 is Sleep mode 1, in Cool, Dehumidify modes: sleep status after run for one hour, the
main unit setting temperature will increase 1
Sleep 3- the sleep curve setting under Sleep mode by DIY:
(1) Under Sleep 3 mode, press "Turbo" button for a long time, remote control enters into user
individuation sleep setting status, at this time, the time of remote control will display "1hour ",
(2) Adjust "+" and "-" button, could change the corresponding setting temperature, after
adjusted, press "Trubo "button for confirmation;
(3) At this time, 1hour will be automatically increased at the timer postion on the remote
(4) Repeat the above step (2) ～(3) operation, until 8hours
temperature setting finished,
sleep,curve setting finished, at this time, the remote control will resume the original timer
the setting temperature "88" will display the corresponding temperature of last setting sleep
curve and blink (The first entering will display according to the initial curve setting value of
original factory);
control, (that are "2hours " or "3hours " or "8hours "), the place of setting temperature "88"
will display the corresponding temperature of last setting sleep curve and blink;
display;temperature display will resume to original setting temperature.
●
●Sleep3- the sleep curve setting under Sleep mode by DIY could be inquired:
The user could accord to sleep curve setting method to inquire the presetting sleep curve,
enter into user individuation sleep setting status, but do not change the temperature, press
"Turbo" button directly for confirmation.Note: In the above presetting or enquiry procedure,
if continuously within10s, there is no button pressed, the sleep curve setting within
10s, there is no button pressed, the sleep curve setting status will be automatically
quit and resume to display the original displaying. In the presetting or enquiry procedure, press
●
●
℃,setting temperature increased 2℃, the unit will
run at this setting temperature; In Heat mode: sleep status after run for one hour, the setting
temperature will decrease 1 ℃, 2 hours, setting temperature will decrease 2 ℃, then the unit
will run at this setting temperature.
●Sleep 2 is sleep mode 2, that is air conditioner will run according to the presetting a group of
sleep temperature curve.
"ON/OFF" button, "Mode" button, "Timer"button or "Sleep" button, the sleep curve setting
or enquiry status will quit similarly.
9

Operation of Remote Controller
LIGHT:
15
Press LIGHT button to turn on the display's light and press this button again to turn off
the display 's light. If the light is turned on , is displayed. If the light is turned off,
disappears.
TURBO:
14
Press this button to activate / deactivate the Turbo function which enables the unit to
reach the preset temperature in the shortest time. In COOL mode, the unit will blow strong
cooling air at super high fan speed. In HEAT mode, the unit will blow strong heating air
at super high fan speed.
Press this button, could select displaying the indoor setting temperature or indoor ambient
temperature.When the indoor unit firstly power on it will display the setting temperature,
if the temperature's displaying status is changed from other status to" ",displays the
ambient temperature, 3s later or within 3s, it receives other remote control signal that will
return to display the setting temperature. if the users haven't set up the temperature
displaying status,that will display the setting temperature.
T-ON T-OFF:
present time.Holding down either button above 2 seconds increases or decreases the
CLOCK :
time by 1 minute every 0.5 second and then by 10 minutes every 0.5 second. During
blinking after setting, press CLOCK button again to confirm the setting,and then
10 TEMP:
Press T-ON button to initiate the auto-ON timer. To cancel the auto-timer program, simply
press this button again.
After press of this button, disappears and "ON "blinks .00:00 is displayed for ON time
setting. Within 5 seconds, press + or - button to adjust the time value. Every press of either
button changes the time setting by 1 minute. Holding down either button rapidly changes the
time setting by 1 minute and then 10 minutes. Within 5 Seconds after setting, press TIMER
ON button to confirm.
12
will be constantly displayed.
QUIET:
11
13
Press T-OFF button to initiate the auto-off timer. To cancel the auto-timer program, simply
press the button again.TIMER OFF setting is the same as TIMER ON.
Press this button, the Quiet status is under the Auto Quiet mode (display "
Auto
"signal )
and Quiet mode (display " " singal) and Quiet OFF (there is no signal of " "
displayed),after powered on, the Quiet OFF is defaulted.
Press CLOCK button, blinking . Within 5 seconds,pressing +or - button adjusts the
X-FAN:
16
Pressing X-FAN button in COOL or DRY mode, the icon is displayed and the indoor
fan will continue operation for 2 minutes in order to dry the indoor unit even though you
have turned off the unit.
After energization, X-FAN OFF is defaulted. X-FAN is not available in AUTO, FAN or
HEAT mode.
10

Operation of Remote Controller
★
●
●
●
●
●
1.Remove the battery cover plate from the rear of the remote controller.
(As shown in the figure)
2.Take out the old batteries.
3.Insert two new AAA1.5V dry batteries, and pay attention to the polarity.
4. Reinstall the battery cover plate.
When replacing the batteries, do not use old or different types of batteries,
If the remote controller will not be used for a long time, please
otherwise, it may cause malfunction.
remove batteries to prevent batteries from leaking.
The operation should be performed in its receiving range.
It should be kept 1m away from the TV set or stereo sound sets.
If the remote controller does not operate normally, please take the
batteries out and reinsert them after 30 seconds.If it still can't operate properly,
Notes:
replace the batteries.
Sketch map for
replacing batteries
Replacement of Batteries
Press "+ " and "-" buttons simultaneously to lock or unlock the keypad. If the remote
controller is locked, is displayed. In this case, pressing any button, blinks
three times.
At unit OFF, press "MODE"and " - " buttons simultaneously to switch between and .
℃℉
Combination of "+" and "-" buttons: About lock
17
About Back-lighting Function
21
Combination of "MODE " and "-" buttons :
18 About switch between Fahrenheit and centigrade
Press “TEMP” and “CLOCK” simultaneously in COOL mode to start energy-saving function.
Nixie tube on the remote controller displays “SE”. Repeat the operation to quit the function.
Combination of " TEMP " and "CLOCK" buttons : About Energy-saving Function
19
Press “TEMP” and “CLOCK” simultaneously in HEAT mode to start
The unit lights for 4s when energizing for the first time, and 3s for later press.
8℃Heating Function
.
Nixie tube on the remote controller displays “ ” and a selected temperature of “ 8℃”
(46 if Fahrenheit is adopted). Repeat the operation to quit the function.
Combination of " TEMP " and "CLOCK" buttons : About 8℃Heating Function
20
℉
11
will flash once.Air conditioner will give out a sound,which indicates the signal has been sent to air conditioner.
is ON (red indicator). You can operate the air conditioner through the remote controller.
●
After putting through power, air conditioner will give out a sound and operation indicator
" "
●
At ON status, after each pressing button on remote controller, the signal icon " " on remote controller
● This is a general use remote controller, it could be used for the air conditioners with multifunction;
★Notes:
For some function, which the model doesn't have, if press
controller that the unit will keep the original running status.
the corresponding button on the remote

Mode Model Temperature setting Airflow rate
AUTO COOLING 25 ( COOL,FAN) AUTO
AUTO HEAT
℃
℃
℃
PUMP 25 ( COOL,FAN) AUTO
AUTO HEAT PUMP 20 ( HEAT) AUTO
Emergency Operation
When the remote controller is lost
or damaged, please use the manual switch
on the main unit. In that case, the unit will
operate in AUTO mode and the temperature
setting or fan speed can not be changed.
The manual switch can be operated as below:
Turn on the unit: Press AUTO/STOP button to
enter AUTO mode.
The microprocessor will select the mode
(COOL, HEAT, FAN) automatically according
to the room temperature for reaching comfortable
effect.
Turn off the unit: Press the AUTO/STOP button to
switch off the unit.
Emergency Operation
●
●
Manual switch
The operation mode is shown in the following table.
●
This switch is to be applied when the remote controller is missing.
●
12

℃
?
?
(F i g.a)
(F i g.b)
Caution
Wipe the units with a dry soft cloth, or a cloth slightly moistened with water or cleaner (not with
volatile liquid such as thinner or gasoline).
Note: If the air conditioner operates under dusty environment, the frequency of cleaning air filter shall
increase correspondingly. When the filter is removed, do not touch the fins of the indoor unit with fingers
for fear of scalding.
Remove the front panel.
●
●
●
Disconnect the power supply before cleaning and maintenance.
Do not splash water on the units for cleaning, as electric shocks may occur.
Dip a piece of cloth into the water colder than 45 and dry it . Then wipe
the dirty part of front panel.
Note: Do not immerse the front panel into water so as to protect microprocessor components and circuit
diagram on the front panel.
Care and Cleaning
℃
②Clean the air filter
③
①Take down the air filter
Press the clasp as shown by arrow (1) to loosen the
lower end of clasps until a sound of “crack” is heard;
press the clasp as shown by arrow（2）to open the
upper end of clasp; open the panel and then pull the
filter downward to remove it.(As shown in figa and b)
Clean the filter with a vacuum cleaner or wash the filter
with water. If the filter is very dirty (such as oil stain),
please clean it with the mixture of warm water (<45℃)
and neutral abluent and then dry it up in the shade.
Note: Never use water above 45 to clean the air
filter as it may cause deformation or discoloration.
Reinstall the air filter
Install the air filter along arrow (1) direction and then
buckle the panel cover along arrow (2).
Cleaning the Air Filter (every 3 months)
Cleaning the Front Panel
⑴
⑵⑵
⑴
⑵
13

1. Press the clasp as shown by arrow (1) to loosen
the clasps at the lower end until a sound of “crack” is
heard; press the clasp as shown by arrow （2）to open
the clasps at the upper end; open the panel and then
pull the filter downward to remove it.
(As shown in fig a)
2. Install the healthy filter on the air filter (as shown in
fig b). If the healthy filter fails to be installed on the
air filter, please install the healthy filter on the
front case（As shown in fig c）.
3. Install the air filter along arrow (1) direction and
then buckle the panel cover along arrow (2).
（As shown in fig d）
Please remove the healthy filter before cleaning and reinstall it well after cleaning
according to the installation instruction. Please note that the silver ion filter shall
NOT be washed by water. Active carbon filter, photocatalytic filter，LTC catalyst
and formaldehyde-killer filter can be washed by water, but shall not be scrubbed
with a brush or hard object. When washing is completed, dry the filter in shade rather
than wipe with a rag.
Installation and Maintenance for Healthy filter
Clean and Maintenance for Healthy Filter
The general service life for healthy filter is one year under normal operation. As to
silver ion filter, it is ineffective when the surface turns black（or green）.
● This complementary instruction is only referred for the unit with healthy filter.The
graphs in this complementary instruction may be different from the actual product,
please refer to the actual product. Please refer to the actual delivery for the quantity of
healthy filter.
Service Life for Healthy Filter
Fig a.
Fig d.
Fig c.
Fig b.
Care and Cleaning
Healthy filter
Healthy filter Install position
Air filter
⑴
⑵⑵
⑴
⑵
14

①Make sure that nothing obstructs the air inlet and air
outlet of indoor and outdoor units.
②
③
①
②
③
④
④
Check before Use
Maintenance after Use
Disconnect the power for the air conditioner.
Clean the filter and the body of indoor and outdoor units.
Remove the dust and other objects on the outdoor unit.
Make sure the installation support for outdoor unit is in good condition.
If it’s damaged, please contact GREE appointed maintenance center.
If there is rust on the outdoor unit, please apply some paint to the rusty
spot to avoid spreading. BE CAREFUL when painting.
⑤Indoor and outdoor units can be wrapped by special protective bags to avoid rain
and dust getting into the units to erode them.
Make sure there is effective grounding.
Make sure the batteries for remote controller are replaced.
Make sure the installation support for outdoor unit is in good condition. If it’s damaged,
please contact GREE appointed maintenance center. If there is rust on the outdoor
unit, please apply some paint to the rusty spot to avoid spreading. BE CAREFUL
when painting!
Care and Cleaning
15

●
●
●
●
●
●
Troubleshooting
CAUTION
Phenomenon Troubleshooting
Waiting
The unit does not operate: The unit does not operate if it is turned on
immediately after being turned off. This is to
Odours are emitted: Some odours may be emitted from the indoor
unit. This is the result of room smells (such as
furniture, tobacco, ect.) which have been taken
Consult authorized service center for cleaning
if the odours still exist.
"Water flowing" noise: The swishing noise like water flowing is the
sound of refrigerant flowing inside the unit.
Mist is emitted in COOL mode During cooling operation, a thin mist may be
seen emitted from the indoor unit due to high
room temperature and humidity.
After a period of time,
the mist will disappear with the decrease of
room temperature and humidity.
The air conditioner is not expected to be serviced by users. Incorrect repair may cause
electric shock or fire, so please contact an authorized service center for professional
service. The following checks prior to contact may save your time and money.
Cracking noise:
This is the sound of friction caused by expansion
and/or contraction of panel or other parts due
to the change of temperature.
protect the unit. You are expected to wait
for
about 3
minutes.
into the air conditioner.
16

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●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Troubleshooting
Phenomenon Troubleshooting
The unit can not be started up:
Is the power cut off?
Is the power plug loose? (If applicable)
Is the circuit protection device tripped off?
Is voltage higher or lower?
(Tested by professionals)
Is the TIMER correctly used?
Cooling/Heating effect is poor:
Is temperature setting appropriate?
Is
Is filter dirty?
Is low fan speed set?
Remote controller is not available:
The humidity is high.
Condensate
Drain hose is loose.
Noise from indoor unit. The noise emitted when the fan or compressor
relay is switching on or off.
Breaking off
inlet or outlet blocked?
Are there heat sources in the room?
the
the
Check if there is magnetic or electrical interference
near the unit that may affecting operation of
the controller. In this case, pull the plug out and
reinsert it.
Is the remote controller within its operating range
or obstructed? Check the condition of the
batteries and replace them if necessary.
Check if the remote controller is damaged.
Water leakage of indoor unit :
Water leakage of outdoor unit :
overflows.
During cooling operation, condensate is
generated around the pipes and connection joints.
During defrosting operation,the thaw water flows
out.
●During heating operation,the water on the heat
exchanger drips out.
When the defrosting operation is started or stopped,
there is a sound of refrigerant flowing in the
reverse direction.
Is the window or the door open?
17