Grundig GRN-R5128N User manual

GRN-R5128N.195.1.16.05.2017
Owner's Manual
© ASP AG
Recorders
GRN-R5128N 128 Channel NVR
GRN-R7256N 256 Channel NVR

Content
1. Introduction................................................7
1.1. Available Versions ............................... 7
1.2. Key Features of your NVR.................... 8
2. Important Safety Instructions ..................10
3. Package Contents ....................................11
4. Installation ..............................................12
4.1. Connections and Control Keys .........12
4.2. HDD Installation.................................13
4.3. Peripheral Connections .....................15
5. Getting Started ........................................17
5.1. Operation of the NVR ........................17
5.1.1. Remote Control .........................17
5.1.2. Troubleshooting the Remote
Control...................................................19
5.1.3. USB Mouse Operation ................. 20
5.1.4. Soft Keyboard .............................. 21
5.2. Menu Overview...................................21
5.3. Starting Up and Shutting Down ......... 21
5.4. Setup Wizard for Basic
Configuration ............................................23
5.5. User Login..........................................28
5.5.1. User Login via Unlock Pattern ... 29
5.6. User Logout ...................................... 30
5.7. Menu Operation .................................30
5.8. Adding and Connecting IP Cameras ..30
5.8.1. Add Online IP Cameras................ 30
5.8.2. Edit the connected IP Cameras
and customised Protocols..................... 34
6. Live View ................................................... 37
6.1. Introduction of the Live View.............. 37
6.2. Operations in Live View Mode ............ 37
6.2.1. Using the Mouse in Live View ...... 37
6.2.2. Quick Setting Toolbar in
Live View Mode ...................................... 38
6.3. Adjusting the Live View Settings........ 40
6.4. Digital Spot ......................................... 41
7. PTZ Controls............................................. 43
7.1. Configuring the PTZ Settings............. 43
7.2. Setting the PTZ Presets,
Patrols & Patterns.................................... 44
7.2.1. Customising the Presets ............. 44
7.2.2. Calling the Presets ...................... 45
7.2.3. Customising the Patrols .............. 45
7.2.4. Calling the Patrols ....................... 46
7.2.5. Customising the Patterns............ 47
7.2.6. Calling the Patterns..................... 47
7.2.7. Customising the Linear
Scan Limit.............................................. 48
7.2.8. Calling the Linear Scan................ 49
7.2.9. One-touch Park............................ 49
7.3. PTZ Control Panel .............................. 50
8. Recording Settings ................................... 51
8.1. Configuring Parameters .................... 51

8.2. Configuring the Recording
Schedule ................................................... 54
8.3. Configuring the Motion Detection
Recording..................................................56
8.4. Configuring the Alarm Triggered
Recording..................................................58
8.5. Configuring the Manual Recording.... 61
8.6. Configuring the Holiday Recording ... 62
8.7. Configuring the Redundant
Recording..................................................63
8.8. Configuring the HDD Group for
Recording..................................................65
8.9. Files Protection................................. 67
9. Playback .................................................. 69
9.1. Playing Back Recording Files...........69
9.1.1. Playing Back by Channel ............ 69
9.1.2. Playing Back by Smart
Playback ............................................... 72
9.1.3. Playing Back by Time.................. 73
9.1.4. Playing Back by Event Search .... 75
9.1.5. Playing Back by Tag.................... 77
9.1.6. Playing Back by System Logs..... 79
9.1.7. Playing back by Sub Periods ...... 80
9.1.8. Playing Back the External File ...... 81
9.1.9. Playing Back Pictures ................ 82
9.2. Auxiliary Functions of Playback........ 83
9.2.1. Playing Back Frame by Frame ... 83
9.2.2. Thumbnails View......................... 83
9.2.3. Fast View..................................... 83
9.2.4. Digital Zoom................................ 84
9.2.5. Reverse the Playback of
Multi-Channel ...................................... 84
10. Backup................................................... 85
10.1. Backing up the Recording Files ...... 85
10.1.1. Backing up by Normal
Video Search......................................... 85
10.1.2. Backing up by Event Search...... 89
10.1.3. Backing up Video Clips ............. 91
10.1.4. Hot Spare Device Backup ......... 93
11. Alarm Settings....................................... 96
11.1. Setting the Motion Detection
Alarm........................................................ 96
11.2. Setting the Sensor Alarms.............. 98
11.3. Detecting a Video Loss Alarm....... 101
11.4. Detecting Video Tampering
Events......................................................103
11.5. Detecting VCA Events ...................104
11.6. Handling an Exceptions Alarm.......106
11.7. Setting Alarm Response Actions ...107
11.8. Triggering or Clearing an
Alarm Output Manually...........................111
12. Network Settings..................................112
12.1. Configuring the General Settings ..112
12.2. Configuring the Advanced
Settings ...................................................113
12.2.1. Configuring DDNS....................113
12.2.2. Configuring the NTP Server.....115
12.2.3. Configuring the E-Mail Setup ..116

12.2.4. Configuring SNMP ...................117
12.2.5. Configuring the HTTPS Port ....118
12.2.6. Configuring a Remote
Alarm Host ..........................................119
12.2.7. Configuring Multicast ..............120
12.2.8. Configuring RTSP ....................120
12.2.9. Configuring the Server and
the HTTP Ports ....................................121
12.2.10. Configuring Email..................121
12.2.11. Configuring NAT ....................123
12.3. Checking the Network Traffic........127
12.4. Configuring the Network
Detection.................................................127
12.4.1. Testing the Network Delay
and Packet Loss ..................................128
12.4.2. Exporting the Network
Packet..................................................129
12.4.3. Checking the Network
Status ..................................................129
12.4.4. Checking the Network
Statistics..............................................130
13. HDD Management................................131
13.1. Initialising HDDs ............................131
13.2. Managing the Network HDD ..........132
13.3. Managing eSATA ............................ 134
13.4. Managing a HDD Group ................. 135
13.4.1. Setting up HDD Groups............ 135
13.5. Configuring the Quota Mode ..........137
13.6. Configuring the Disk Clone............ 138
13.7. Checking the HDD Status............... 138
13.8. HDD Detection................................ 139
13.9. Configuring HDD Error Alarms...... 141
14. RAID Setup............................................ 142
14.1. Configuring an Array ...................... 142
14.2. Enable RAID ................................... 142
14.2.1. Using the Start Up Wizard
To Configure the RAID System ............ 143
14.2.2. Using the HDD Management
Interface .............................................. 143
14.2.3. One-Touch Configuration......... 143
14.2.4. Manually Creating an Array..... 144
14.3. Rebuilding an Array........................ 145
14.3.1. Automatically Rebuilding an
Array .................................................... 145
14.3.2. Manually Rebuilding an
Array .................................................... 146
14.4. Deleting an Array ........................... 147
14.5. Checking the Firmware and
RAID Setting............................................ 147
15. Camera Settings................................... 148
15.1. Configuring the OSD Settings ........ 148
15.2. Configuring a Privacy Mask............ 149
15.3. Configuring the Video Parameters..150
16. NVR Management.................................. 151
16.1. Viewing the System Information ...... 151
16.2. Searching & Exporting Log Files ... 152
16.3. Importing/Exporting IP Camera
Information ............................................. 154

16.4. Importing/Exporting
Configuration Files ................................. 155
16.5. Upgrading the System ................... 155
16.5.1. Upgrading by a Local
Backup Device..................................... 155
16.6. Restoring the Default Settings ...... 156
17. Other Functions.................................... 157
17.1. Configuring the RS-232 Serial
Port ......................................................... 157
17.2. Configuring the General Settings .. 157
17.3. Configuring the DST Settings ........ 158
17.4. Configuring More Settings for the
Device Parameters ................................. 159
17.5. Managing User Accounts ............... 159
17.5.1 Adding a User............................ 160
17.5.2. Deleting a User ........................ 163
17.5.3. Editing a User........................... 163
18. Glossary................................................ 164
19. Trouble Shooting .................................. 165

1. Introduction
Thank you for purchasing a GRUNDIG network video recorder for IP cameras. This manual is for the recorder
models GRN-R5128N and GRN-R7256N.
Before product installation and operation, please become thoroughly familiar with this user manual and other
manuals referenced by this manual.
This user manual, the software and the hardware described here are protected by copyright law. With the
exception of copying for general use within fair use, copying and reprinting the user manual, either partially or in
entirety, or translating it into another language without the consent of ASP AG is strictly prohibited.
This specification may change without prior notice for improvement of product performance.
Product Warranty and Limits of Responsibility:
The manufacturer does not assume any responsibility concerning the sale of this product and does not delegate
any right to any third party to take any responsibility on its behalf. No warranty is offered for any attachments or
parts not supplied by the manufacturer. The product warranty does not cover cases of accidents, negligence,
alteration, misuse or abuse, for example:
- Malfunctions due to negligence by the user
- Deliberate disassembly and replacement by the user
- Connection of a power source other than a properly rated power source
- Malfunctions caused by natural disasters (fire, flood, tidal wave, etc.)
- Replacement of expendable parts (HDD, FAN, etc.)
- Malfunction caused by using an unrecommended HDD
- Malfunction due to HDD failure and not due to a problem in the NVR/DVR
- The warranty period for the Fan is one year after purchase.
This product is not for exclusive use of crime prevention but also for assistance in cases of fire. We take no
responsibility for damage from any incident.
EU Conformity Statement :
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with
the applicable harmonised European standards listed under the Low Voltage Directive 2014/35/EU, the EMC
Directive 2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal
waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase
of equivalent new equipment, or dispose of it at designated collection points.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal
waste in the European Union. See the product documentation for specific battery information. The battery is
marked with a symbol which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For
proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info.
Warning:
1. In case of changing the built-in lithium battery, it should be replaced with the same or a kindred one to prevent
danger of explosion. Since old batteries could be a factor of environment contamination, be cautious how you
treat them.
2. Do not throw the batteries into fire or other heat. Short circuit or disassembly is prohibited.
3. Do not charge the batteries provided with the remote control.
1.1. Available Versions
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1.2. Key Features of your NVR
General :
- Connectable to network cameras, network dome and encoders.
- Connectable to Grundig & third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon,
PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.
- Each channel supports dual-stream.
- Up to 128/256 network cameras can be connected.
- Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
- H.265, H.264, SVAC, MPEG4, and MJPEG video formats
Local Monitoring :
- Simultaneous HDMI(Trademark) and VGA outputs with up to 3840x2160 (1920x1080 for VGA & HDMI 1)
resolution.
- Multiple screen display in live view is supported, and the display sequence of channels is adjustable.
- Live view screen can be switched to group view, manual switch and automatic cycle live view are also provided,
and the interval of automatic cycle can be adjusted.
- Quick setting menu is provided for live view.
- Motion detection, video tampering, video exception alert and video loss alert functions.
- Privacy masking
- Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
- Zooming in by clicking the mouse and PTZ tracing by dragging the mouse.
HDD Management :
- Up to 16 SATA hard drives and 1 eSATA drive can be connected
- Up to 8TB hard drives are supported
- Supports S.M.A.R.T. and bad sector detection
- 8 network disks (NAS /IP SAN disks) can be connected.
- HDD group management.
- Supports HDD standby function.
- HDD property: redundancy, read-only, read/write (R/W).
- HDD quota management: a different capacity can be assigned to different channels.
- RAID (0,1,5,6,10) support
- Hot-swappable RAID storage function with up to 16 arrays
- Disk Clone function to eSATA drive
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Recording and Playback :
- Holiday recording schedule configuration.
- Continuous and event video recording parameters.
- Multiple recording types: manual, continuous, alarm, motion, motion or alarm, motion & alarm
- 8 recording time periods with separated recording types for each day.
- Pre-recording and post-recording for alarm, motion detection for recording, and pre-recording time for
schedule and manual recording.
- Searching recording files by events (alarm input/motion detection).
- Tag adding for recording files, searching and playing back by tags.
- Locking and unlocking recording files.
- Local redundant recording.
- Provides a new playback interface with easy and flexible operation.
- Searching and playing back recording files by camera No., recording type, start time, end time, etc.
- Smart search for the selected area in the video.
- Zooming in during playback.
- Reverse playback of multi-channel views.
- Supports pause, play reverse, speed up, speed down, skip forward, and skip backward during playback, and
locating by dragging the mouse.
- Up to 20-ch synchronous playback in 1080p real time.
Backup :
- Exports video data to a USB, SATA or eSATA device. (depending on model).
- Exports video clips during playback.
- Management and maintenance of backup devices.
- Hot Spare working mode, to act as a failover for up to 32 other NVRs.
Alarm and Exception :
- Configurable arming time of alarm input/output.
- Alarm for video loss, motion detection, video tampering, HDD full, HDD error, network disconnected, IP
confliction, illegal login, abnormal recording, and PoE power overload (for the models supporting PoE interfaces
only), etc.
-VCA detection alarm is supported (for Grundig-1 protocol cameras)
-VCA search for face detection, vehicle plate, behavior analysis, people counting and heat map.
- Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm
output.
- Automatic restoration when system is abnormal.
Other Local Functions :
- Operable by mouse and remote control, or keyboard.
- Three-level user management: the admin user is allowed to create many operating accounts and define their
operating permission, which includes the limit to access any channel.
- Operation, alarm, exceptions and log recording and searching.
- Manually triggering and clearing alarms.
- Import and export of device configuration information.
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Network Functions :
- 4 self-adaptive 10M/100M/1000M network interface
- IPv6 is supported.
- TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are supported.
- TCP, UDP and RTP for unicast.
- Auto/Manual port mapping by UPnP(Trademark)
- DDNS support with no-ip.org
- Remote reverse playback via RTSP.
- Support access through the platform via ONVIF.
- Remote search, playback, download, locking and unlocking of the recording files, and breakpoint resume is
supported for downloading files.
- Remote parameters setup, remote import/export of device parameters.
- Remote viewing of the device status, system logs and alarm status.
- Remote keyboard operation.
- Remote locking and unlocking of control panel and mouse.
- Remote HDD formatting and program upgrading.
- Remote system restart and shutdown.
- RS-232, RS-485 transparent channel transmission.
- Alarm and exception information can be sent to the remote host
- Remotely starting/stopping the recording.
- Remotely starting/stopping the alarm output.
- Remote PTZ control.
- Remote JPEG capture.
- Two-way audio and voice broadcasting.
- Embedded WEB server.
Development Scalability :
- SDK for Windows and Linux system.
- Source code of application software for demo.
2. Important Safety Instructions
1. Do not place heavy objects on the top of the product.
2. This Product is for indoor use. It is not weatherproof. Please use the product considering its environmental
specifications (Temperature & Humidity). To clean the product, gently wipe the outside with a clean dry cloth.
3. This Product uses AC power of 110V ~ 240V. Be cautious not to cause electric damages to the product.
4. Be careful not to drop the product. Physical shocks may harm the product including the internal HDD. In
addition, be sure the product is secured after installation.
5. This Product is made of metal. Therefore you can hurt human beings if you throw it to them or hit it on them.
When installing the product, be cautious to locate it in safe places where children cannot reach it.
6. If the product does not operate properly, please contact the closest GRUNDIG distributor for after sales
service. Tampering or disassembling the product will cause expiration of the warranty.
7. Security surveillance laws may differ for each country. Therefore, please contact the local region first to avoid
any surveillance law violations.
8. Experience and technical skills are needed for the installation of this product as an improper installation may
cause fire, electric shocks, or defects. Any installation job should be performed by the vendor you purchased this
product from.
The content of this manual can differ according to firmware or software upgrading. The standard and appearance
of the products may be changed for the improvement of quality without prior notice.
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3. Package Contents
These parts are included:
2x AC Cords
19” Brackets
32x SATA HDD slides
512x Screws for HDDs
1x Cat-6 Network Cable
1x eSATA Cable
1x Remote Control
1x Mouse
1x Setup CD
1x Quick Guide
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4. Installation
4.1. Connections and Control Keys
Front View:
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Rear View:
NOTE: The POE adaptor does not satisfy the LPS standards, the housing of the device must satisfy the
requirement of being fireproof if the POE adaptor is to be used.
4.2. HDD Installation
Check the settings:
Before installation, please read carefully the recommendations below as high internal temperature of the
product can lead to damages and shorten the product’s life cycle.
Recommendations on installing a NVR/DVR in a rack:
Do not seal the inside of the rack where the NVR/DVR is installed. Keep the airflow through the inlet and outlet.
If there is another device installed in the rack, secure the additional space or install an air ventilation. Installation
of an air circulation fan around each inlet and outlet is strongly recommended. (Install the filter for harmful
substances around the inlet or outlet.)
Keep the ambient temperature between 5°C~45°C around the NVR/DVR.
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Warnings if a HDD is installed:
Please be extra careful not to damage the HDD as it easily breaks.
During installation, make sure the insulated coat does not come off or is not placed in the wrong place. Do not
lose screws and parts. (If screws and parts are not screwed or assembled correctly, the product may not operate.
)
Check the HDD compatibility list.
The Partition table must be removed for the HDDs previously used in a PC or other DVR models before
installation.
Before you start:
Disconnect the power from the NVR/DVR before installing a hard disk drive (HDD). A factory recommended HDD
should be used for this installation.
Up to 16 SATA hard disks can be installed on your NVR/DVR.
Tools required:
1 Screwdriver.
1. Fasten the hard disk mounting handle to the hard disk with screws.
2. Insert the key and turn in clockwise direction to open the panel lock.
3. Press the buttons on the panel of two sides and open the front panel.
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4. Insert the hard disk along the slot until it is placed into position.
5. Repeat the above steps to install other hard disks onto the NVR. After having finished the installation of all hard
disks, close the front panel and lock it with the key again
4.3. Peripheral Connections
Instructions on wiring the Alarm Input / Output:
The alarm input/output interface of the NVR/DVR is shown as below:
The alarm input is an open/closed relay. If the input is not an open/closed relay, follow the connection diagram
below:
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To connect to an alarm output (AC or DC load), use the following diagram:
For DC load, JP4 can be used within the limit of 12V/1A safely. If the interface is connected to an AC load, JP4
should be left open. Use an external relay for safety (as shown in the figure above).
There are 4 jumpers (JP1, JP2, JP3, and JP4) on the motherboard, each corresponding with one alarm output. By
default, the jumpers are connected. To connect an AC load, the jumpers should be removed.
NOTE: An external relay is needed to prevent electric shock when connecting to an AC load.
Using the Alarm Connectors:
To connect the alarm devices to the NVR/DVR:
1. Disconnect the pluggable block from the ALARM IN /ALARM OUT terminal block.
2. Unfasten the stop screws from the pluggable block, insert the signal cables into the slots and fasten the stop
screws. Ensure that the signal cables are in tightly.
3. Connect the pluggable block back to the terminal block.
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5. Getting Started
5.1. Operation of the NVR
5.1.1. Remote Control
It is possible to use all functions of the NVR/DVR with the remote control. If several NVR/DVRs are set with unique
ID numbers, they can be controlled with one remote control.
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5.1.2. Troubleshooting the Remote Control
NOTE: Make sure you have installed the batteries properly in the remote control. And you have to aim the remote
control at the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.
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Setting the ID of the NVR/DVR:
Normally the remote control works out of the box. If the remote control is not working, please set the Remote
Control ID as follows:
Remote Control Setup Steps:
1. Go to Menu > Settings > General > More Settings by operating the front control panel or the mouse.
2. Check and remember the NVR/DVR ID#. The default ID# is 255. This ID# is valid for all the IR remote controls.
3. Press the DEV button on the remote control.
4. Enter the NVR/DVR ID# you set in step 2.
5. Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status
indicator does not turn blue and there is still no response from the remote, please check the following:
1. Batteries are installed correctly and the polarities of the batteries are not reversed.
2. Batteries are fresh and not out of charge.
3. IR receiver is not obstructed.
If the remote still cannot function properly, please change the remote and try again, or contact your dealer.
5.1.3. USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR/DVR.
To use an USB mouse:
1. Plug the USB mouse into one of the USB interfaces on the front panel of the NVR/DVR.
2. The mouse should automatically be detected. If in a rare case, the mouse is not detected, the possible reason
may be that the two devices are not compatible, please refer to the recommended device list from your provider.
The operation of the mouse:
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