LIFETIME WARRANTY
We started Gunner Kennels to protect your dog, and your pet’s safety is at
the very heartbeat of everything we do. We’re dedicated to building the most
durable dog crate on the market – if you believe you have encountered a
manufacturer’s defect, let us know ASAP so we can work with you to make it
right.
The owner must present original proof of purchase to obtain warranty service
and must present the proof directly to Edmonds Outdoors, LLC and not a retail
store, service center, or other dealer. A copy of the proof should be included
with the product. Customer should also detail in writing a description of the
problem. Damaged products must be returned directly to Gunner Kennels in
its original box or adequate packaging, freight prepaid at customer’s expense.
If the warranty applies, Edmonds Outdoor, LLC shall at no cost to customer
either repair the kennel or provide the customer with a replacement kennel
or component if it is defective under the terms of this warranty within the
lifetime of the original purchaser. Edmonds Outdoors, LLC will not provide
any warranty coverage unless claims are made in compliance with all terms of
this controlling warranty statement and Edmonds Outdoors, LLC reasonably
verifies the customer’s claim that the product is defective.
The warranty does not apply if the kennel or its components have been
(1) damaged through abuse, misuse or neglect, (2) damaged in an accident,
(3) unreasonably used or used for any purpose for which it was not intended, or
(4) repaired or altered in any way from its original configuration, damaged due
to any act of nature. Normal wear and tear, including dents, slight warping,
scratches, discoloration, fading, or any damage from any animal is not covered
under this warranty. Loss of parts or components removed from the kennel is
not covered under the terms of this warranty.
Gunner Kennels have been crash tested in order to ensure the structural
integrity of each part meets the standards set for the company. Although
Gunner Kennels cannot predict nor guarantee the result of any accident, the
company can promise that it has made every attempt to build a product that
provides you with the peace of mind that your dog is protected while you
travel.
Except for the warranty set forth above, Edmonds Outdoors, LLC makes no
warranty whatsoever with respect to the goods. Edmonds Outdoors, LLC is
not responsible for any incidental, indirect, special, consequential, exemplary,
or punitive damages, lost profits or revenues or diminution in value resulting
from any malfunction. The remedies set forth in this warranty shall be the
customer’s sole and exclusive remedy and Edmonds Outdoors, LLC’s entire
liability for any breach of the limited warranty.
To read additional details about claiming your lifetime warranty, or to
register a warranty claim, please go to www.gunnerkennels.com/warranty.
