GWI AASTRA 6757i User manual

8 Pomerleau Street |Biddeford, ME |866.494.2020
www.gwi.net
HOSTED IP PBX QUICK REFERENCE GUIDE
KEYS KEY DESCRIPTION
Goodbye key – Ends an active call or sends an
incoming call directly to voicemail.
Options key – Accesses options to customize
your phone.
Hold key – Places an active call on hold.To
retrieve a held call, press the Line button beside
the light that is flashing.
Redial key – Redials up to 100 previously
dialed numbers. Pressing the Redial key twice
simultaneously redials the last dialed number.
Volume control key – Adjusts the volume
for the handset, headset, ringer, and handsfree
speaker.
Line/Call Appearance key – Connects you to
a line or call.The Aastra 6757i IP phone supports
up to 4 line keys.
Handsfree key – Activates handsfree for
making and receiving calls without lifting the
handset.When the audio mode option is set, this
key is used to switch between a headset and the
handsfree speakerphone.
Mute key – Mutes the microphone so that your
caller cannot hear you (the light indicator flashes
when the microphone is on mute).
Navigation keys – Press UP or
DOWN to view status of text
messages on the LCD display and
scroll through menu selections.
Press the LEFT and RIGHT arrow keys to view different line/
call appearances.
Goodbye
Options
Hold
Redial
Line 1
Speaker/
Headset
Mute
BASIC PHONE FEATURES
Make a Call
1. Lift the Handset, press a Line key or Speaker/Headset
key.
2. Dial the number from the keypad.
3. Wait for the call to start or press Dial.
Answering a Call
For handsfree operation, press the Speaker/Headset key or
Line button for the incoming call.
Redial
Press the Redial key to call a recently dialed number.
Ending Calls
To end a call replace the handset, or press either the Goodbye
or Drop key.
SOFTKEYS – 12 softkeys on the 6757i IP Phone
6 Top Keys –
Static softkeys (up to 10
programmable functions)
6 Bottom Keys –
State-based softkeys (up to
20 programmable functions)
If there are more than 5 keys
configured, the 6th key will be
“More.” Press to view the other
pages of keys.
The following softkeys display when you pick up the
handset:
Dial – After entering a phone number from the keypad, press
the Dial softkey to immediately dial the number.
Conf – Begins a 3 way conference with the active call.
Xfer – Transfers the active call to another number.
The following softkeys display when an incoming call
arrives:
Answer – Answers an incoming call.
Ignore – Sends an incoming call directly to voicemail.
AASTRA 6757i

8 Pomerleau Street |Biddeford, ME |866.494.2020
www.gwi.net
COMMON ACCESS CODES
Immediate Call Forwarding Activation *72 + number to forward to
Immediate Call Forwarding Deactivation *73
Busy Call Forwarding Activation *90
Busy Call Forwarding Deactivation *91 + number to forward to
No Answer Call Forwarding Activation *92
No Answer Call Forwarding Deactivation *93 + number to forward to
ADVANCED CALL HANDLING
Call Hold
1. To put a call on hold, press the Hold key.
2. To retrieve a call, press the Line key beside the light that is
flashing.
Call Transfer
1. Press the Xfer key – this places the current call on hold.
2. Dial the number of the person you want to transfer the call to.
3. To transfer the call before the other person answers (blind
transfer), press the Xfer key again.
OR
4. Wait until the person has answered (warm transfer) before
completing the transfer by pressing the Xfer key.
Call Waiting
1. Select Answer or press the line key which is flashing.
2. Toggle between the calls by placing the current call on hold
and retrieving the other call.
3 Way Conferencing
1. When in a regular call, press the Conference key.
2. Dial the person you want to join you call.
3. Once this person has answered press the Conference key
again to set up the three way call.
Parking a Call
Parking a call places a call on hold in a “parking lot” so that the
call can be retrieved from another phone.You can park and
pickup calls using your phone’s softkeys:
To Park: Push an available Call Park button. (Call Park is now enabled)
To Pickup: Push the desired Call Park button.
Do Not Disturb
Do Not Disturb enables you to send calls straight through to
voicemail.
1. If you have a key marked DND, press this to turn Do Not
Disturb on and off.
2. If you don’t have a DND key then dial *78 to turn Do Not
Disturb on and *79 to turn it off.
Voicemail
When you have one or more unheard voice messages waiting,
your phone will display a flashing light in the upper right corner.
• Toaccessvoicemail:Press*99 or press the VM button.
• Tolistentoyourvoicemessages:Press1
• Tosaveamessage:Press2
• Todeleteamessage:Press3
• Tochangeyourmailboxsettings:Press4
• Togobacktopreviousmenu:Press*
• Tonish:Press#
You may also access your voicemail visually using CommPortal.
Call Forwarding
Your phone system supports different types of Call Forwarding:
Immediate, Busy, and No Answer.To enable and disable call
forwarding, go to the Call Manager tab in CommPortal.
To enable call forwarding using the phone, dial the access
code for the type of call forwarding you want to enable
followed by the number you wish to forward calls to.
To disable call forwarding, dial the deactivation code for that
type of call forwarding.
COMMPORTAL
CommPortal gives you a powerful and easy to use Web
interface to your phone settings.
Logging In:
1. Go to
https://portal.gwi.net/.
2. Enter your
phone number.
3. Enter your password.
Dashboard Page
The dashboard displays
new voice messages,
recent received and missed
calls, contacts, and settings you have applied to your phone.
Messages & Calls
• TheMessages tab displays new and saved voice messages.
Play, delete, or mark as heard/unheard.
• Missed Calls, Dialed Calls, and Received Calls show
you all your recent called activity.
Call Manager
• TheSummarytabofCall Manager provides a description
of what will happen to your incoming calls.
• Theothertabsallowyoutochangethesettingsofyourcall
coverage, including Call Forwarding, Do Not Disturb, and
FindMe/FollowMe.
Change Password
1. Go to Settings page.
2. Enter your new password in Password box.
3. Re-enter your new password in the Confirm Password
box.
4. Click Change Password.
ConfigureYour Phone Keys
1. Select the Settings page in CommPortal.
2. Select the Phones tab.
3. Click on the ConfigureYour Phone link.