Halo Halo Collar User manual

“ We, as human beings, are capable of making
positive changes in our lives through intent. ”
-
Cesar Millan

Getting Started
App Setup
Collar Setup
Training Program
Calibrating GPS
Halo Fences
01
02
05
07
08
09
Index

Getting Started
It All Starts Here.
Cesar’s philosophy is, “I rehabilitate dogs, I train people.”
This principle of Cesar’s Way emphasizes how important it is for humans to train themselves to work with their dogs’ instincts.
You’ll learn expert techniques that will teach you how to be the best pack leader you can be. Your User Training provides
the essential foundation that will make your training effective. So make sure to practice...and of course, have fun with your best friend!
For the best success, please make sure to follow all of your setup and training instructions
outlined in a) this guide, and b) via your in-app training under the “Training” tab.
For support: please go to your “Settings” tab in the app, or visit support.halocollar.com
#01

Kit Contents
#02

01 Download The App
Download the Halo Collar app from your official
app store to begin your setup process.
02 Log In or Create Account
If you don’t already have an account, create your
account in the Halo Collar app by tapping the
“Sign Up” button at the bottom of the screen. If
you already have an account, tap “Log In”.
03 User Profile
Next, add your user profile information to your
account, like your name and a photo of yourself.
04 Enable Location Services
When prompted to “Allow ‘Halo’ to use your
location”, select “Allow While Using App”. This will
enable you to view your dog’s location data, create
fences, and much more.
#03
App Setup

App Setup
05 Important Note: Location Services
Your dog’s Halo Collar and Halo Fences work
autonomously, even if your phone’s location
services are off, your app is closed, or your phone
is powered down. Location services are only
required when you want to view location updates
on the map, and to create or edit Halo Fences.
06 Enable Notifications
When prompted with the message, “‘Halo’ would
like to Send You Notifications,” tap “OK” or “Allow”.
07 Important Note: Notifications
Your phone may receive notifications after a
delayed period of time. This DOES NOT mean that
your dog’s Halo Collar provided Prevention
Feedback at the incorrect time!
The time at which you receive a notification is
subject to your cell phone’s network connection.
Your dog’s Halo Collar provides instant, automatic
feedback in real time. Unlike other wearable pet
tech, the Halo Collar doesn’t require you to act of
these notifications to keep your dog safely
contained. If you would like to review the exact
time when your dog received feedback, please
check the timestamp associated with the
notification in your “Notifications” tab in the app.
08 Changing App Permissions
If you have accidentally tapped “No” in response
to any of your app permissions, you can change
them at any time in your phone’s “Settings” under
“App Settings”. Instructions may vary by phone
type, OS, or manufacturer. Please check your
phone manufacturer’s instructions for more
detail.
09 Viewing My Map
You will now see your “My Map” screen. This is
your default view in the app, where you can find
and manage Pets, Fences, and view status
information.
10 Important Note: Satellite View
Similar to Google Maps, satellite view DOES NOT
show real-time surveillance of your location.
Satellite images have been taken by satellite
technology in advance, and are updated
periodically by the service provider. For your
privacy and safety, satellite images do not capture,
record, or display passing pedestrians or other
live-streaming imagery.
#04

Collar Setup
01 Important Note: Assembly
Please DO NOT assemble your Halo Collar or
put the collar on your dog yet. Instructions are
provided in the app under “User Training”.
02 Important Note: A Place to Charge
Find a wall outlet in a convenient location, where it
is within good range of your home WiFi
connection. This is required for Firmware
Updates.
03 Start Charging Your Collar
Turn the Halo Collar upside-down, then lift the
USB flap with your fingernail to open (do not
unscrew or use tools). Then, use the wall charger
(d) and USB-C cable (e) included in your Halo Kit
to charge. Your Halo Collar will automatically turn
ON while charging, but it will revert back to its
original state when it is unplugged again. This
typically takes appx. 2 hours to fully charge.While
charging, your Battery LED will BLINK GREEN.
Once fully-charged, your Battery LED will stop
blinking and remain ON.
04 Add Your First Pet
Tap “Add Pet” on your “Find Navigation” card, and
provide your dog’s information to create their
Pet Profile. This will prepare you for the next step.
05 Connect Your Collar to the App
While your collar is charging, tap
Settings Collars Add Collar in your app to view
your Collars List. Scan your Halo Collar’s QR code,
or enter the serial number provided. You can find
your QR code on the side of your Halo Kit box, or
on the inside/back of your Halo Collar. Follow the
steps in the app to set up your collar and link it to
a Pet Profile.
06 Connect Collar to WiFi
During this process, you will be prompted to
connect your collar to home WiFi. If you have
issues, follow the in-app troubleshooting tips.
07 Firmware Updates
While charging and connected to WiFi, your Halo
Collar will automatically update to the latest
firmware. Your Battery LED will BLINK RED while a
firmware update is in progress. Firmware updates
will automatically pause if interrupted (due to WiFi
connection or being removed from charger), and
will resume when plugged back in to charge and
reconnected to WiFi.
08 Important Note: Collar Mode Buttons
Navigate to the My Map tab, then tap on your
pet’s profile photo in your Pets List. This will bring
up your Pet Card, which allows you to manage the
collar modes and preference for this pet. Make
sure that your pet’s collar mode buttons are set to
“Fences OFF” and “Beacons OFF” until you have
both a) calibrated your collar’s GPS and b) trained
your dog to use these features. Further
instructions included in future steps.
#05

09 Begin Your In-App Training Content
Before attempting to use your Halo Collar or
create a Halo Fence, please immediately visit the
“Training” tab in your app, and tap “User Training”.
Do not begin using the Halo Collar until you
proceed through User Training. Essential safety
information and guidelines are included in this
training content! In it, Cesar will walk you through
everything you need to know, step-by-step.
10 Follow In-App Instructions to Attach Strap
Please follow the steps in your Training tab to
learn how to select the right contact attachments
for your dog, how to attach your Halo Collar to the
detachable collar strap, and how to properly
position the collar on your dog.
An overview of your 21-Day Training program can
be found on the next page.
#06
Collar Setup

Training Program
Follow the app’s User Training to
create your first Halo Fence, and
learn the expert methods you
need to become a Pack Leader
Setup & User Training
Day 1 Day 2 Day 3-10 Day 11-21
Start your dog’s Pet Training by
properly fitting the collar strap,
and learning to build a positive
association with the Halo Collar
Introducing the Collar
Customize your dog’s feedback, and
teach them to keep away from
indoor boundaries (Halo Beacons),
then come back to safety
Indoor Training
Use the same simple methods
you’ve safely learned indoors to
master outdoor boundaries with
your Halo Fence(s)
Outdoor Training
Now comes the fun part!
Next, begin your 21-Day Training Program in your Halo Collar app. Tap on
the Training tab, then tap on your User Profile to access your training.
This is where you will learn everything you need to know to operate your
Halo Collar and safely train your best friend. Want a preview of what you’ll be
learning? Check out the overview below!
#07

Calibrating GPS
01 Confirm Firmware is Up-to-Date
Before calibrating your GPS, please check your
Collars List (found under Settings Collars) to
ensure your firmware is up-to-date. Tap on the
collar in your Collars List to expand that collar’s
details. Look for the section titled “Collar Update”
to see if your collar is using the latest firmware.
If it is not up-to-date, please double-check that
your collar is connected to WiFi and plug it back in
to charge. Your Halo Collar may need more time
to complete remaining updates, and will do this
automatically.
02 Calibrate Your Collar
Turn your Halo Collar ON and take it outside for at
least 15 minutes, so that it can auto-calibrate its
location accuracy. Please make sure you choose
an “open sky” (unobstructed) location—free of
trees or roofs—to ensure best accuracy during
this calibration process.
03 Periodic Recalibration
You may need to recalibrate your collar after long
periods of indoor disuse or after new firmware
updates. If this is required, your collar’s GPS LED
icon (located underneath the power button) will
BLINK RED.
04 Completing Calibration
After calibration is complete, the GPS LED icon will
switch to BLINKING BLUE. Once properly
calibrated, your GPS LED will blink BLUE while
outdoors, and will not blink while indoors. To learn
how to test your Halo Collar’s calibration, please
visit support.halocollar.com.
05 Your Phone’s Location
You may periodically see a BLUE dot on the My
Map screen. This is your phone’s location, and it
uses your phone’s internal GPS system. As a
result, it may jump around on your map, or report
your phone’s location with much less accuracy
than your Halo Collar.
06 Regular Location Updates
You will see your dog’s collar location accurately
update appx every 15-30 seconds on the My
Map screen, in order to save battery life. However,
this DOES NOT mean that your dog’s Halo Collar
only connects to GPS every 15 seconds! Your
dog’s Halo Collar is constantly connected to GPS,
and will provide feedback at exactly the right time.
The Halo Collar uses additional battery to send
updates from the collar to your phone, because
this requires a network connection. This is why
location updates occur every 15-30 seconds on
your My Map screen.
07 Live Location Updates
If a) your phone and collar are in range and paired
via Bluetooth, and b) you are actively viewing your
dog’s Pet Card, then you will see this dog’s
location update in “real time”, every second. This is
because your phone is nearby, and can easily
receive Bluetooth location updates without
draining battery life.
#08

Creating Fences
01 Important Note: Re-Check Collar Modes
DO NOT enable Fences ON or Beacons ON collar
mode buttons (found on your dog’s Pet Card) until
after you have a) calibrated each dog’s collar, and
b) trained each dog to keep away from beacons
and fences during Beacon and Fence Training.
02 Adding Your First Fence
After your collar has been properly calibrated, you
can add your first Halo Fence. To do this, navigate
to the My Map screen, drag the Navigation card
UP, and tap “Add Fence” underneath “Find &
Manage Fences”. Follow the instructions to
properly set up your Halo Fence. You can review
the tips provided to the right
05 Proper Preparation
Please never use a Halo Fence before completing
your dog’s Fence Training using the methods
described in the Training tab of the app. Leave
Fences OFF and Beacons OFF until your in-app
training instructions ask you to change your dog’s
collar mode.
What is a Halo Fence?
Halo Fences are fully-closed virtual safe areas that
allow your dog to safely roam off-leash. They are
stored on your dog’s Halo Collar and provide
instantaneous Feedback, reminding your dog that
they outside area is off-limits.
Fence Boundary Tips
Halo Fences are created using world-class GPS, so
there’s no installation or digging required. Terrain
limitations won’t affect your fences, so streams or
driveways can be crossed with ease. If you have an
existing fence or wall in your yard, you can set up
your Halo Fence boundary alongside it to help your
dog understand the boundary!
#09

Creating Fences
Fence Spacing Tips
There is a 7-10 ft warning area inside your fence
boundary. Please ensure there are at least 15 ft
between the outermost edges of your home and the
border of your Halo Fence. And don’t forget to
include your entire home inside the Halo Fence you
create, so that your dog will be able to go back inside
with wearing their Halo Collar!
How to Create Halo Fences
You can create a Halo Fence using up to 20 Fence
Posts. Fence Posts can be created by tapping directly
on your map...or for best accuracy, tap the collar icon
to put your Halo Collar into Fence Creation mode.
Then simply walk and tap + Add (GPS)!
Where to Create Halo Fences
Since Halo Fences can be created anywhere... your
dog should always be inside a Halo Fence if they
aren’t with you, in the car, or on a walk. You can
create Halo Fences at home, or while you roam—the
possibilities are virtually endless!
#10

To The Halo Pack,
We feel unbelievably grateful to have the opportunity to build a community
of trailblazers, pioneers, and dog lovers who want to revolutionize safety for their best friends.
Thank you to all of our Early Adopters, Premiere Pack Leaders, and new Pack Members
for your help and support of our shared mission to build a better world for dogs.
-
The Halo Team