Hatco HEATMAX RHW Series User manual

© 2010 Hatco Corporation
POWER
FAULT
100°C
70°C-90°C
50°C-70°C
TEMP
ON/OFF
o
_
FULL
POWER
ENERGY
SAVE
MODE
~
~
~
~
POWER
FAULT
100°C
70°C-90°C
50°C-70°C
TEMP
ON/OFF
o
_
FULL
POWER
ENERGY
SAVE
MODE
~
~
~
~
POWER
FAULT
100°C
70°C-90°C
50°C-70°C
TEMP
ON/OFF
o
_
FULL
POWER
ENERGY
SAVE
MODE
~
~
~
~
Verwarmingskuipen
Modelreeksen RHW/RCTHW
Handleiding voor Installatie en Bediening
%
Recipientes Termicos
Series RHW/RCTHW
Manual de Instalación y Operación
%
Pozzetti Riscaldati
Serie RHW/RCTHW
Manuale per l'installazione e l'uso
%
Suppen- und Soßenwärmer
Serien RHW/RCTHW
Installations- und Bedienungshandbuch
%
Compartiments Chauffants
Séries RHW/RCTHW
Manuel d'installation et d'utilisation
%
HEAT"-
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I&W #07.05.150.00
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See IMPORTANT OWNER INFORMATION
section for details.

Form No. RHWCEM-0910
2
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This manual provides the installation, safety, and operating
instructions for HEAT"- Heated Wells. Hatco recommends all
installation, operating, and safety instructions appearing in this
manual be read prior to installation or operation of the heated
wells.
Safety information that appears in this manual is identified by
the following signal word panels:
,'## :?5:42E6D 2 92K2C5@FD D:EF2E:@? H9:49 :7 ?@E
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WARNING
NOTICE
CAUTION
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Hatco HEAT"- Heated Wells are specially designed to cook
or hold a wide variety of foods including soups, curry, gravies
and a variety of toppings. For RHW units, products for cooking
or holding are placed in a pot which is heated or warmed by a
heating plate. For RCTHW units, products are placed in a
standard size pan which is placed in the heated well. The
heating element temperature is monitored by an electronic
controller for optimum results. Heat is evenly distributed
throughout the unit to hold foods at desired temperatures and
the insulated stainless steel design provides easy maintenance
and durable performance.
All units are equipped with a control panel featuring three
temperature setpoints from 50°C (122°F) to 100°C (212°F) and
an energy saving low power mode that saves electricity during
off-peak hours.
Hatco HEAT"- Heated Wells are quality built to meet
the demands of foodservice operations and provide years of
trouble-free performance. The heating elements are
guaranteed against breakage and burnout for 1 year.
HEAT"- Heated Wells are products of extensive research
and field testing. The materials used were selected for
maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly
prior to shipment.
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Plug Configurations .........................................................3
Electrical Rating Chart.....................................................3
Dimensions......................................................................4
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eneral............................................................................5
Installing a Built-In Model ................................................5
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eneral............................................................................7
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eneral............................................................................8
Daily Cleaning .................................................................8
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Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (specification
label located on the back of the unit). Please have this
information available when calling Hatco for service assistance.
Model No. ____________________________________
Serial No. ____________________________________
Voltage ______________________________________
Date of Purchase ______________________________
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Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
HHH92E4@4@CA4@>, select the (9;:",9=0*, pull-down
menu, and click on “Warranty Registration”.
Business 8:00 AM to 5:00 PM
Hours: Central Standard Time (C.S.T.)
(Summer Hours: June to September –
8:00 AM to 5:00 PM C.S.T.
Monday through Thursday
8:00 AM to 2:30 PM C.S.T. Friday)
Telephone: [phone]
E-mail: part[email protected]
Fax: [phone] (Parts and Service)
Additional information can be found by visiting our web site at
HHH92E4@4@CA4@>.

Form No. RHWCEM-0910 3
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E@2G@:552>286E@6BF:A>6?E@CAC@A6CEJ

Form No. RHWCEM-0910
4
"$!('%)$#
=="@56=D
All HEAT"- Heated Well units are reliable and versatile. In
addition for use as a Heated Well to keep food hot for serving,
food also can be steamed when used with an optional adapter
kit.
',
RHW-1 is equipped with a single heating element for holding
food hot or cooking soups or sauces. It is supplied with a
specially-designed, stainless steel 10 liter (11 qt) round pot and
lid.
Figure 1. Model RHW-1
',
RHW-1B is equipped the same as the RHW-1 but is a built-in
model equipped with a remote mounted control panel.
Figure 2. Model RHW-1B
',
RHW-2 is equipped with double heating element for holding
food hot or cooking soups or sauces. It is supplied with two
specially-designed, stainless steel 10 liter (11 qt) round pots
and lids.
Figure 3. Model RHW-2
POWER
FAULT
100°C
70°C-90°C
50°C-70°C
TEMP
ON/OFF
o
_
FULL
POWER
ENERGY
SAVE
MODE
~
~
~
~
'),
RCTHW-1E is equipped with single heating element for holding
food hot. It can hold a standard size food pan.
Figure 4. Model RCTHW-1E
'),
RCTHW-1B is equipped the same as the RCTHW-1E but is a
built-in model equipped with a remote mounted control panel
along with a bottom drain.
Figure 5. Model RCTHW-1B
POWER
FAULT
100°C
70°C-90°C
50°C-70°C
TEMP
ON/OFF
o
_
FULL
POWER
ENERGY
SAVE
MODE
~
~
~
~
POWER
FAULT
100°C
70°C-90°C
50°C-70°C
TEMP
ON/OFF
o
_
FULL
POWER
ENERGY
SAVE
MODE
~
~
~
~

"@56= +@=E286 ,2EED >AD %=F8@?7:8FC2E:@? (9:AA:?8,6:89E
RHW-1 230 (CE) 1250 5.4 BS-1363, CEE 7/7 Schuko, or AS 3112 7 kg (15 lbs.)
RHW-1B 230 (CE) 1250 5.4 BS-1363, CEE 7/7 Schuko, or AS 3112 8 kg (18 lbs.)
RHW-2 230 (CE) 2500 10.9 BS-1363, CEE 7/7 Schuko, or AS 3112 12 kg (26 lbs.)
RCTHW-1E 230 (CE) 2185 9.5 BS-1363, CEE 7/7 Schuko, or AS 3112 10 kg (22 lbs.)
RCTHW-1B 230 (CE) 2185 9.5 BS-1363, CEE 7/7 Schuko, or AS 3112 11 kg (24 lbs.)
Form No. RHWCEM-0910 5
"$!(#)$#
%=F8@?7:8FC2E:@?D
Units are supplied from the factory with an electrical cord and
plug. Plugs are supplied according to the application.
!)' ($  /' %=F8 F?:E :?E@ 2 AC@A6C=J
8C@F?5656=64EC:42=C646AE24=6@7E964@CC64EG@=E286D:K6
2?5 A=F8 4@?7:8FC2E:@? 7 A=F8 2?5 C646AE24=6 5@ ?@E
>2E494@?E24E2 BF2=:7:65 6=64EC:4:2? E@ 56E6C>:?62?5
:?DE2==E96AC@A6CG@=E2862?5D:K66=64EC:42=C646AE24=6
# #/,:7,*0-0*(;0653(),30:36*(;,+65;/,)(*26-;/,<50;
",, 3(),3 -69 :,90(3 5<4),9 (5+ =,90-0*(;065 6- <50;
,3,*;90*(305-694(;065
WARNING
Figure 7. Plug Configurations
CEE 7/7 Schuko
BS-1363
AS 3112
=64EC:42='2E:?892CE
# "/07705.>,0./;05*3<+,:7(*2(.05.
(%)$#(
R H W - 1 - B
R = Round
RCT = Rectangular
Heated Well
B = Built-In w/Remote Control
E = End Control
1 = Single Unit
2 = Dual Unit
Figure 6. Model Designation

Form No. RHWCEM-0910
6
(%)$#(
HEATEDWELL
POWER
FAULT
100°C
70°C-90°C
50°C-70°C
TEMP
ON/OFF
o
_
FULL
POWER
ENERGY
SAVE
MODE
~
~
~
~
POWER
FAULT
100°C
70°C-90°C
50°C-70°C
TEMP
ON/OFF
o
_
FULL
POWER
ENERGY
SAVE
MODE
~
~
~
~
POWER
FAULT
100°C
70°C-90°C
50°C-70°C
TEMP
ON/OFF
o
_
FULL
POWER
ENERGY
SAVE
MODE
~
~
~
~
HEATMAX
HEATEDWELL
A
D
E
RCTHW-1E
RHW-1 RHW-1B RHW-2
RCTHW-1B
CC
A
B
B
E
D D
E
B B
C
A
C
A
C
A
B
:>6?D:@?D
Figure 8. Dimensions
,:5E9 6AE9 6:89E @@EAC:?E @@EAC:?E
"@56=    ,:5E9 6AE9
RHW-1 359 mm 330 mm 343 mm 187 mm 232 mm
(14-1/8") (13") (13-1/2") (7-3/8") (9-1/8")
RHW-1B 360 mm 330 mm 330 mm N/A N/A
(14-1/8") (13") (13")
RHW-2 630 mm 330 mm 343 mm 397 mm 257 mm
(24-3/4") (13") (13-1/2") (15-5/8") (10-1/8")
RCTHW-1E 375 mm 575 mm 270 mm 352 mm 530 mm
(14-3/4") (22-5/8") (10-5/8") (13-7/8") (20-7/8")
RCTHW-1B 375 mm 575 mm 230 mm N/A N/A
(14-3/4") (22-5/8") (9")

Form No. RHWCEM-0910 7
#()!!)$#
6?6C2=
HEAT"-Heated Well units are shipped from the factory with
most components assembled and ready for use. Care should
be taken when unpacking shipping carton to avoid damage to
unit and the components enclosed.
Built-in rectangular models require installation of the drain
assembly and remote mounted control panel.
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>:?:>F>@7ff
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E6>A6C2EFC6D4@F=542FD652>286E@E96F?:E
1. Remove the unit from the carton.
2. Remove the information packet.
3. Remove tape and protective packaging from all surfaces of
the unit and any accessories.
4. If the unit is a countertop model, place the unit in the
desired location.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 21° C
(70° F). Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods
and air conditioning ducts).
• Make sure the unit is at the proper counter height in an
area convenient for use.
• Make sure the countertop is level and strong enough to
support the weight of the unit and food product.
• Make sure all the feet on the bottom of the unit are
positioned securely on the countertop.
5. If the unit is a built-in model, perform the “Installing a Built-
In Model” procedure in this section.
WARNING
NOTICE
CAUTION
?DE2==:?82F:=E?"@56=
Use the following procedure(s) to install a built-in model into a
countertop. If the unit is a rectangular built-in model, perform
the “Installing the Drain Assembly” first.
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?DE2==:?8E96C2:?DD6>3=J
Before installing a rectangular model into the countertop,
perform the following procedure to install the drain assembly.
1. Carefully turn over the unit and lay it on its top side.
2. Remove the bottom panel screws and bottom panel.
3. Connect one end of the drain hose to the drain fitting using
the supplied hose clamp .
4. Route the drain hose through the hole in the bottom panel
and reinstall the bottom panel using the original screws.
5. Connect the other end of drain hose to a drain valve using
the supplied hose clamp.
6. Perform the “Installing the Unit into a Countertop”
procedure in this section. After installing the unit, the drain
valve may connect to external drain pipe, if desired.
Figure 9. Installing the Drain Assembly
(Built-in rectangular models only)
Drain Fitting
Bottom
Panel
Hose Clamp
Bottom Panel
Screw Drain
Hose Hose
Clamp Drain
Valve
NOTICE

Form No. RHWCEM-0910
8
#()!!)$#
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0:4405*/,:053,5.;/
3. uide the control box and electrical cords through the
countertop cutout and then lower the unit into the cutout.
Figure 12. Installing the Unit
4. Assemble the L-brackets to the
underside of the unit.
5. Tighten the L-bracket screws until
the top flange lies flat on the
countertop.
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E:89E6?:?8 >@F?E:?8 D4C6HD @?
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2?5@C4@F?E6CE@A
NOTICE
ScrewScrew
Top Flange
Countertop
L BracketL Bracket
Countertop
Cutout
Control Box
Cutout
?DE2==:?8E96*?:E
1. Cut the appropriate opening in the countertop for the unit
being installed (see below).
Figure 10. Countertop Cutout Dimensions
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6-;/,9,*;(5.<3(9>,33
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2. Cut the appropriate opening for the control box in a vertical
surface at least 152 mm (6″) from the unit, but no more
than 1420 mm (56″) (see below).
Figure 11. Control Box Cutout Dimensions
95 mm
(3-3/4″)
130 mm
(5-1/8″)
45 mm
(1-3/4″)
RCTHW-1B
157 mm
(6-3/16″)
150 mm
(5-15/16″)
140 mm
(5-9/16″)
65 mm
(2-9/16″)
42 mm
(1-11/16″)
RHW-1B
150 mm
(5-15/16″)
Ø 4,5 mm
(3/16″)
Ø 4,5 mm
(3/16″)
530 mm
(11-7/8″)
330 mm
(13″)
RCTHW-1B
300 mm
11-7/8″
RHW-1B
NOTICE

Form No. RHWCEM-0910 9
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Use the following procedure to operate the HEAT"-Heated
Wells.
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;/,/,(;05.,3,4,5;
1. Plug the unit into a properly grounded electrical outlet of
the correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
• The POWER indicator will glow red when the unit has
power.
2. Place a pan/pot filled with food product or water into the
unit.
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3. Press the ON/OFF button to turn on the unit.
• The POWER indicator will glow green when the unit is
on and heating.
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CAUTION
WARNING
4. Press the TEMP button to scroll through and select the
desired temperature setting. The indicator above each
temperature setting will glow when that setting is selected.
There are three temperature settings:
• 90–100°C (194–212°F)
• 70–90°C (158–194°F)
• 50–70°C (122–158°F)
5. Press the MODE button to scroll through and select the
desired heating mode. The indicator above each mode will
glow when that mode is selected. There are two heating
modes:
• FULL POWER Mode — Unit operates at 100% power.
• LOW POWER Mode — Unit operates at 50% power for
food warming and to avoid burning.
Figure 13. RHW Control Panel
TEMP
Button
POWER
Indicator
ON/OFF
Button MODE Button
FAULT
Indicator
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1. Install the control box in the control box cutout:
For RCTHW-1B Models
a. Position the control box so it will fit through the cutout
and pass it through the cutout to the front of the
installation surface.
b. Align the mounting holes on the control box with the
holes in the installation surface, and secure it to the
surface using two M4 screws (not supplied).
For RHW-1B Models
a. Remove the four screws that secure the front cover to
the control box. Remove the front cover and pass it
through the cutout to the front of the installation surface.
b. Pass one of the mounting flanges on the control box
housing through the cutout. Squeeze the other
mounting flange to fit it through the cutout.
c. Align the holes on the
mounting flanges with the
screw holes in the installation
surface, and secure the control
box housing to the surface
using four M4 screws (not
supplied).
d. Install the front cover on the
control box using the four front
cover screws.
2. Plug the power cord into a properly grounded electrical
outlet of the correct voltage, size, and plug configuration.
See the SPECIFICATIONS section for details.
Front
Cover
RHW
Control
Box
Housing
Mounting
Flange

Form No. RHWCEM-0910
10
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The warranty on Hatco HEAT"-Heated Wells is for one year
from date of purchase or eighteen months from date of shipping
from Hatco, whichever occurs first.
If you experience a problem with a Heated Well during the
warranty period, please do the following:
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When contacting the Hatco dealer for service assistance,
please supply the dealer with the following information to
ensure prompt processing:
• Model of unit
• Serial number (located on the back of the unit)
• Specific problem with the unit
• Date of purchase
• Name of business
• Shipping address
• Contact name and phone number
The Hatco dealer will do the following:
• Provide replacement part(s) as required
• Submit warranty claim to Hatco for processing
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If you experience a non-warranty problem that requires
assistance, please contact the nearest Authorized Hatco
Service Agency.
To locate the nearest Service Agency:
• access our website at HHH92E4@4@CA4@>, select the
!,:6<9*,: pull-down menu, and click on “Find Service
Agent/Distributor”
• call Hatco Service at 414-671-6350
• e-mail Hatco Service at [e-mail]
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To preserve the bright finish of the unit it is recommended that
the exterior surfaces be cleaned daily.
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1. Turn off the unit, unplug the power cord, and allow the unit
to cool.
2. Remove food pans and any accessories for proper
cleaning in a dishwasher or wash sink.
3. Drain or remove water from the well.
4. Wipe down all metal surfaces using a soft, damp cloth.
Stubborn stains may be removed with a good non-abrasive
cleaner. Hard to reach areas should be cleaned with a
small brush and mild soap.
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NOTICE
WARNING
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HEAT"- Heated Wells are designed for maximum durability
and performance with minimum maintenance.
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