Hathorn H2 User manual

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OPERATOR’S MANUAL
FOR H2 CONTROLLER
For Safe and Effective Operation:
Before operation of your system, it is advised
that this manual be read carefully.

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CONTENTS
PAGE 4
PAGE 5
PAGE 6
PAGE 7-8
PAGE 9
PAGE 10
PAGE 11
PAGE 12
PAGE 13-14
LIMITED WARRANTY
LIMITATION OF WARRANTY/ SERVICE/
FREIGHT PRODUCT SPECIFICATIONS
FEATURE IDENTIFICATION
USER INSTRUCTIONS
INSPECTION PROCEDURE
LOCATING THE SONDE
MAINTENANCE
REPAIR FACILITIES IN USA & CANADA

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LIMITED WARRANTY
This Limited Warranty provides one full year of coverage under our manufacturer’s standard
new product warranty. Hathorn® Corporation warrants to the original purchaser of our
products that the product shall function as designed for a period of one year from the original
date of purchase under normal and proper usage. This one year Limited Warranty covers
malfunctions resulting from defects in materials or workmanship only. If the product fails to
function as designed under normal and proper usage due to defects in materials or
workmanship during the period of this Limited Warranty, we will repair, adjust or replace
defective parts as Hathorn® Corporation deems appropriate.
This Limited Warranty applies only to Hathorn® Corporation sewer and gas camera
systems that are distributed in the United States, Canada and Australia that are purchased
from Hathorn® Corporation or a Hathorn® Corporation authorized dealer as identified on
our website. The Limited Warranty is not transferable under any circumstances. This
Limited Warranty does not apply to Hathorn® Corporation brand products imported
and/or sold by unauthorized dealers, distributors or other sellers.
NOT COVERED BY WARRANTY
This one year Limited Warranty does not cover damage or malfunctions stemming from
other than normal and proper usage or from products not meeting the requirements of end
users. This Limited Warranty also does not cover the following: (a) intentional or
accidental misuse or abuse (including, but not limited to, damage to push rod from
excessive force), (b) failure to follow operating or maintenance instructions, (c) repairs by
any individual or entity other than an authorized Hathorn® Corporation repair center, (d)
use of product components, accessories or consumables not manufactured by Hathorn®
Corporation (e) product tampering, (f) droppage, (g) battery leakage if equipped, (h) media
cards, (i) excessive light damage to the camera element or (j) damage resulting from being
used in extreme environments or due to weather events. Wear and tear are not covered.
Hathorn®'s responsibility under this Limited Warranty is limited to the repair, adjustment
or replacement of defective parts as determined by Hathorn® Corporation in its sole
discretion. Hathorn® Corporation shall not be held liable for any damages, including, but
not limited to direct, indirect, special, or consequential damages arising out of, resulting
from, or in any way connected to the use of Hathorn® products. Hathorn® assumes no
responsibility for other’s use or misuse of its products. Hathorn® Corporation assumes no
responsibility for warranties either expressed or implied.

By purchasing a Hathorn® Corporation product, you accept the terms of this limited
warranty. You also agree that Hathorn® Corporation shall have no liability to you or any
end user for any damages resulting from delay or loss of use of the product due to failure
of the product within the warranty period, or otherwise, or in service or repair. Hathorn®
shall have no liability for general, special, incidental or consequential damages arising out
of the use or misuse of Hathorn® products.
You also agree that the application and use of a Hathorn® Corporation product is beyond
our control and is the sole responsibility of the user. By receiving and using one of
Hathorn®’s products, you hereby acknowledge and agree that: you have selected the
correct product for your intended use and will examine the product you are purchasing
when it arrives to ensure that it meets your needs, you will properly test the product prior
to its actual use, you and/or your organization have proper practices in place for the safe
use of this equipment and that end users have been trained on its safe operation.
Hathorn® products are not intrinsically safe, not explosion proof and misuse of the
product may cause physical or psychological injury, pain, suffering, illness, disfigurement,
temporary or permanent disability, economic or emotional loss or death; and Hathorn®
Corporation shall not be held liable for any damages, including but not limited to direct,
indirect, special, or consequential damages arising out of, resulting from, or in any way
connected to the improper or incorrect use of the product and assumes no responsibility
for other’s use of the product.
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SERVICE
RETURN FREIGHT
LIMITATION OF LIABILITY
NON-WARRANTY CHARGES
Repairs centers will charge direct for non-warranty repairs and may require payment prior
to repair.
If the product requires service, please contact the Hathorn® service centre or one of our
authorized repair centers. Some service locations are listed in this document (Pages 18 &
19). The remainder can be found on our website.
After requesting a Return Merchandise Authorization (RMA), ship the item PREPAID
and INSURED to the appropriate service center. Hathorn® is not responsible for damages
or loss incurred in connection with mailing and/or transportation of products.
Warranty: Pre-Paid by customer as above, returned by Hathorn® on our account.
Non-Warranty: Freight paid by customer both directions.

Weight
45lbs
Length x Width x Depth
33" X 19" X 16"
Power
AC/DC Adapter
12V - 4.1A
Battery
Only Milwaukee® M18 18V or equivalent
Battery Life
~5hrs using 3.0Ah (not recording & sonde off)
Battery Extender
Yes with on-screen battery display
Display
Type
Impact-resistant LCD
Size
7"
Resolution
1024 x 600 pixels
Brightness
500 cd/m2
Footage Counter
Feet or Meters with reset function
Sonde Frequencies
High power 512Hz
Environmental
Operating Temperature
-10°C to 50°C [14°F to 122°F]
Storage Temperature
-20°C to 60°C [-4°F to 140°F]
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PRODUCT SPECIFICATIONS

18V Battery
Cradle and
AC/ DC
Adapter
Power Input
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FEATURE IDENTIFICATION
Battery Mount
on Back

resets footage
counter
turns Sonde on/off
Multi-Function button
on the side:
8
7” LCD
Screen
LED Lights
Plastic Skid/Sleeve
Sapphire Camera Window
FEATURE IDENTIFICATION

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Turning Your Monitor On
Press and hold the Multi-Function button until the counter starts flashing.
Once the counter is flashing, release the button to reset the counter to zero.
Insert the battery to turn on the controller and initiate the display. System will
turn on automatically.
Note: It is good practice to remove batteries from electronic
equipment after use. Failure to do so may result in the batteries
being drained over extended periods.
USER INSTRUCTIONS
On the main screen push and hold the Multi-Function button until the footage
counter stops flashing to turn the sonde on or off. Sondes are locatable up to
~15ft depth, dependent upon the type of pipe (concrete/steel/cast iron) and the
presence of thick concrete, sand or other utilities.
Turning the Sonde On /Off
Footage Counter Reset

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Skids or sleeves should ALWAYS be used to protect the camera head.
Depending on the size of the pipe you are inspecting, you may need to use a
skid, so the camera is centered or off the floor of the line. Care should be
taken so the skids do not snag in the line.
Under normal operating situations, the camera is used with a smaller
protective sleeve in lines under 4” in diameter or a larger grooved skid in 4”
lines or larger.
INSPECTION PROCEDURE
Slowly push the camera into the pipe and maneuver the camera into
position to feed down the pipe, making sure the flex neck does not kink
or double back on itself.
Push the camera slowly and carefully during the inspection, taking
note of the conditions of the pipe for possible hazards that may
entangle or damage the camera on entry or retrieval.
When negotiating a corner, care should be taken not to butt the nose
of the camera against the sidewall with any force. It would be better to
let the camera “work” its way around the corner. If resistance is
encountered when turning the corner and there are no visible signs of
blockage, turning the push rod or pulling the camera back and forth
sometimes helps.
Should resistance become extreme, or the camera get entangled or
stuck, slowly push it back and forth to free it. Sometimes, turning the
push rod may also help. If the camera is visible, you may be able to
free it with your hand or by some other means.
Upon completion of the inspection and retrieval of the camera, it may
be necessary to ‘manipulate’ the camera around the initial bend (clean
out) in the pipe with a pole or other device if required.
NEVER use the camera to unclog a drain or clear debris in the pipe.
Doing so can cause damage to the camera head or lens.
NEVER force the camera down a pipe as this may cause a kinked cable
which will require expensive repairs.
NEVER use a pressure washer to clean any part of the system. High
pressure water can cause degradation of the electronic parts, causing
damage.
NEVER unspool all of the rod from a reel. Always leave a few turns of
rod on the reel to aid with respooling.
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2.
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9.

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Insert the sonde into the drain and locate it while it is still just in view at the
drain or duct entrance. Hold the locator vertically - directly over the sonde
with the antenna in line with the sonde. Adjust the locator sensitivity so the
bar graph reads between 60% and 80%. Push the sonde along the pipe to the
desired area.
LOCATING THE SONDE SIGNAL (512HZ)
Approach the peak of the signal, working perpendicular to the pipe.
Move the locator backwards and forwards and stop when the bar graph
indicates a Peak.
Push the camera 4-6 ft. further, pinpoint, and mark the position. Repeat
this pinpointing procedure at similar intervals along the line of the drain
or duct until the survey is completed.
Most locators will automatically display the depth of a located sonde,
provided the locator is correctly oriented and positioned above the
sonde.
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3.

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WARNING
NEVER USE A POWER WASHER TO CLEAN YOUR
INSPECTION EQUIPMENT. PRESSURIZED WATER
MAY GET INTO UNSEALED AREAS SUCH AS THE USB
BLOCK, KEYBOARD, REEL HUB ASSEMBLY AND SLIP
RING HOUSING CAUSING DAMAGE.
WATER DAMAGE TO ELECTRONIC EQUIPMENT IS
NOT COVERED BY YOUR WARRANTY.
Inspection Camera - After every use, the camera should be cleaned and
checked for possible damage. External scuffing of the camera case is
normal and should be of no concern. The camera view port is made of
sapphire and should be cleaned with a soft, damp cloth. Grease, dirt or
scratches will affect the quality of the video and if the lens is badly
scratched it should be replaced.
LED Light Replacement - The camera heads use LED lighting and cannot
be replaced by the operator. These lights use very little power and unless
physically damaged or extreme voltage is applied to them, should last
indefinitely. If replacement is necessary, the camera should be returned to
the factory.
Reel and Cable Assembly Maintenance - The reel and cable assembly
should be kept clean from dirt, slime, grit, etc. When winding the cable
back onto the reel after an inspection, it is good practice to use a cloth to
wipe off any debris.
MAINTENANCE

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Repairs, warranty or otherwise, returned to must be submitted with a
“Return Maintenance Authorization.” For “RMAs” please contact:
Note: For other repair center locations please
visit www.hathorncorp.com/find-a-repair-center.
REPAIR FACILITIES - USA
Hathorn USA
Address: 739 North Wilson Road, Columbus, OH, 43204
Phone: [phone] FAX: [phone]
Email: [email protected]
Website: www.hathorncorp.com
Kaiser Premier USA – Mobile Repairs South West
Address: 6108 Wild Fox Court, Elk Grove, CA 95757
Phone: [phone]
Email: [email protected]
Website: www.kaiserpremier.com
Utility Equipment Technology Ltd
Address: 382 Stevens Rd., Rockwall, TX 75032
Phone: [phone] FAX: [phone]
Email: [email protected]
Website: utilityequipmenttechnology.com
Minicam
Address: 12600 Newburgh Rd, Livonia, MI 48150
Phone: [phone] FAX: [phone]
Email: [email protected]
Website: www.minicaminc.com

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REPAIR FACILITIES - CANADA
Repairs, warranty or otherwise, returned to must be submitted with a
“Return Maintenance Authorization.” For “RMAs” please contact:
Hathorn Canada - Ontario, Manitoba & Eastern Canada
Address: 255 Shields Court, Unit C, Markham, ON L3R 8V2
Phone: [phone] FAX: [phone]
Email: [email protected]
Website: www.hathorncorp.com
Pipescope Solutions
Address: 1439 Youville Drive, Ottawa, ON K1C 4M8
Phone: [phone]
Email: [email protected]
Note: For other repair center locations please
visit www.hathorncorp.com/find-a-repair-center.
Access Spec Telecommunications - Quebec
Address: 328 Rue St Paul, Repentigny, QC J5Z 4H9
Phone: [phone]
Email: [email protected]
Website: www.accessspec.com
The Drain Camera Shop – British Columbia
Address: Unit 148 11782 River Road, Richmond, BC V6X 1Z7
Phone: [phone]
Email: [email protected]
Website: www.thedraincamerashop.com
FixedRight – Alberta and Saskatchewan
Address: 8812-185 St. NW, Edmonton, ALB T5T 1W5
Phone: [phone]
Email: [email protected]
Website: www.fixedright.ca

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Hathorn USA
Hathorn Canada
255 Shields Court, Unit C
Markham, Ontario, Canada
L3R 8V2
+1 (866) HATHORN
739 North Wilson Road
Columbus, Ohio, USA