Hay PALISSADE User manual

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PA LISSA DE
Care Guide

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Designed by French brothers Ronan and Erwan
Bouroullec, Palissade is a collection of outdoor
furniture for HAY in powder coated steel.
United by a common principle of symmetrical
geometry, the Palissade collection is engineered
to reproduce the same visual simplicity and core
strength throughout. Designed in colour and form
to integrate effortlessly into a natural landscape
or urban setting, Palissade is intended to be used
over a longer period of time and become more
beautiful over the years. The chairs and benches
are also available with a hot-dip galvanised finish,
offering maintenance-free longevity. The collection
is suited to a wide variety of environments, from
cafés and restaurants to gardens, terraces and
balconies.
PA LIS SA DE

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CAUTION
With a little care you can prolong
the life of your furniture. Follow
the instructions for the materials
of your specific product to make
sure that it stays in the best shape
for as long as possible. *
− Always remove stains quickly before they can
do any permanent damage to the furniture.
− When you move your furniture, make sure you
lift it rather than pulling or pushing it to avoid
damaging the floor, legs and mountings.
− Be careful not to scratch or damage the surface
with sharp objects.
− Avoid improper use such as sitting on the back
or armrests, tilting the seats on their back legs,
putting your feet on the furniture or standing on it.
*The information below is only intended as a general guideline. For
more information on how to remove specific stains, please enquire
where you bought the furniture.

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− Minor spots of rust under the furniture and
bases are considered as a natural result of
general use and can be treated using the care
instructions below.
− Direct placement on a seafront can lead
to corrosion.
− Wipe off bird droppings quickly as they may
lead to permanent corrosion or staining.
− Wipe off the furniture if it becomes wet after
rain or snowfall as this will damage the surface
over time.
− Stacking units (on Chair and Arm Chair only). The
stacking units are made of high-quality plastic
(LLDPE) and are pre-mounted. If a stacking unit
falls off make sure to remount it or contact your
local retailer to buy replacements.
− Check the status of the gliders frequently and
if worn down, contact your local retailer to buy
replacements. The durability of the gliders will
depend on the surface the chair is placed on.

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− Take care not to scratch the chairs against each
other when stacking them. Do not move or drag
the chairs around when stacked as the weight
will damage the legs.
Storage
The life expectancy of your furniture will vary de-
pending on the weather and type of use. We rec-
ommend that you store it in a dry, ventilated place
during winter and keep it protected from scratches
and bumps.

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CARE GUIDE
Powder coated steel
Wipe with a clean cloth wrung in water or in a
solution of water and a neutral detergent. Remove
soap residue immediately using a clean, dry cloth.
Avoid using scouring cream or scouring pads, as
they may scratch the surface. In the event of lime
deposits on the surface use a clean, damp cloth
wrung in lukewarm water with one part vinegar to
nine parts water and avoid scrubbing as this may
scratch the surface.
Small scratches or damage to the powder coat-
ed surfaces can lead to corrosion. They can be
retouched and protected from corrosion with a
special repair lacquer available at HAY stores and
authorized dealers. If the metal is uncovered it
is necessary to sand the area before repairing it
(grain 220). Wipe it over with a clean dry cloth and
clean the area with methylated spirits before re-
painting it. Do not use solvents as they may have
an adverse effect on the coating. Never use acetic
acid or citric acid.

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Hot galvanised steel
Hot-dip galvanisation is the process of immers-
ing untreated steel in a liquid zinc bath to prevent
the onset of rust, ensuring items a longer, main-
tenance-free lifetime. Condensation and moisture
may cause some white rust to appear, but this does
not affect the product’s life span and will eventually
be washed away by rain or wind.
Galvanisation can cause tiny lumps and irreg-
ularities to appear on the surface. These are natural
effects created during production that contribute
to the product’s finished appearance. Sharp tips
and points can also appear on the surface, which
can be removed with a metal file.
Hot-dip galvanised steel is essentially maintenance
free, although cleaning is recommended at regular
intervals.
Wipe with a clean cloth wrung in water or in a solu-
tion of water and a neutral detergent. Remove soap
residue immediately using a clean, dry cloth. Avoid
using scouring cream or scouring pads, as they
may scratch the surface.