HDTV Supply FIX1818E User manual

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FIX1818E
4K30 HDMI1.4, 18x18 fixed HDMI Matrix Switcher
Version:V20.001
User Manual

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Safety Reminder
To protect the device and operating personnel from electrostatic discharge, you need to check
and ensure that the device is grounding well before the device is powered on. Please observe
the following when you install, use, maintain this equipment.
Make sure the device ground connection.
Disposal Instruction (US)
For better protection of our earth, please don't throw this electronic device into municipal
trash bin when discarding.
To minimize pollution and ensure utmost protection of the global environment, please recycle
the product. For more
information about the collection and recycling of Waste Electrical and Electronic Equipment
(WEEE), please contact your local dealers.
Safety Instructions
1. Please read these safety instructions carefully.
2. Please keep this User Manual for later reference.
3. Please disconnect this equipment from connecter before cleaning. Don’t use liquid or
prayed detergent for cleaning. Use moisture sheet or cloth for cleaning.
4. Make sure the equipment is connected to the power source with the correct voltage,
frequency, and ampere.
5. All cautions and warnings on the equipment should be noted.
6. Never pour any liquid into opening, this could cause fire or electrical shock.
7. Never open the equipment. For safety reason, the equipment should only be opened by
qualified service personnel.
8. If one of the following situations arises, get the equipment checked by a service personnel :
a. Liquid has penetrated into the equipment.
b. The equipment has been exposed to moisture.
c. The equipment has not work well or you can not get it work according to user’s manual.
d. The equipment has dropped and damaged.
e. If the equipment has obvious sign of breakage.
9. Ambient operation temperature: 0 ~ 45 degrees.
10. Risk of overheating! Don’t put operating/installing equipment inside too closed space, be
sure the installation space at least 1 to 2 inches or 2 to 5 cm of space for ventilation. To ensure
that other objects do not cover the equipment.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, player, etc.) certified to comply with Class B
limits may be attached to this equipment. Operation with non-certified peripherals is likely to
result in interference to radio and TV reception.
Caution
Changes or modifications not expressly approved by the manufacturer could void the user’s
authority, which is granted by the Federal Communications Commission, to operate this
equipment.

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Contents
1. Product Introduction ....................................................................................... 4
2. Product Features ...............................................................................................4
3. Technical Datasheet .........................................................................................5
4. Panel diagram ...................................................................................................5
5. Packing Datials ...................................................................................................5
6. Product Operation and Instruction .............................................................7
6.1 Front Panel Switching Operation .......................................................................................7
6.1.1 Switch ...............................................................................................................7
6.1.2 Scene ................................................................................................................7
6.1.3 Set Up ................................................................................................................8
6.1.4 View ..................................................................................................................8
6.2 WEB Control ......................................................................................................................8
6.2.1 Login .................................................................................................................8
6.2.2 Switch ...............................................................................................................8
6.2.3 Scene ................................................................................................................9
6.2.4 Caption .............................................................................................................7
6.2.5 Manager Control ............................................................................................10
6.2.6 Set Up ...............................................................................................................8
6.2.7 Upgrade ............................................................................................................9
6.3 APP Control ......................................................................................................................8
6.4 COM Control Commands................................................................................................11
7. Trouble Shooting and Attention ................................................................. 12
8. After Sales ......................................................................................................... 12
8.1 Warranty ........................................................................................................................12
8.2 limitation and Exception ................................................................................................12

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1. Introduction
This is a 4K2K30 18x18 HDMI Matrix Switch supports both HDMI 1.4 & HDCP 1.4
compliant. It can support up to 18 HDMI inputs with the EDID key and 18 HDMI outputs,
it’s a perfect matrix switcher to use the with the 4x4 splicing video wall(this matrix
switch couldn’t’t support the Video Wall), it can control via mobile phone, iPad and
WEB bi-directional control. The 9x9 HDMI Matrix Switch supports advanced digital
audio formats such as Dolby True HD and DTS-HD Master Audio. Each source is
accessible at all times from any display by using the included iPad App, the RS-232 port
or using the front-panel push buttons. The matrix does not have IR nor a remote control
but can be controlled with its iOS and Android App. It also has optional Control4 & Elan
Drivers.
2. Features
Resolution up to 4K2K30Hz 3D@60Hz
Supports 18 HDMI inputs with EDID key buttons, and 18 HDMI outputs
Support IOS/Android APP, RS232 and WEB GUI control and management
Two-key control method enabling easier and more effective controlling
All front buttons with background light, easier for switching status recognition
Opening Web control codes enabling secondary development
Spiral power connectors guaranteed stable power supplying
3. Specifications
Model
FIX1818E
Description
18x18 HDMI matrix switcher
Input
18×HDMI, 1×RS232, 1×RJ45, 1×AC
Output
18×HDMI
Resolution
480i, 576i, 480p, 576p, 720p , 1080i, 1080p@24/30/50/60Hz,, 1080P3D@60Hz, 4K@30Hz
Protocol Standard
HDMI1.4, HDCP, EDID learning key
Control
Dual RS232(In/ out), LAN(WEB GUI), front buttons, APP
Dimension
482×279×89(mm) / 18.97*10.98*3.50(inch)
Weight
4.9kg/10.80lbs
Power
AC:110V-240V 50/60Hz DC:12V5A
Consumption
≤55W
Work
0℃~50℃
Storage
-20℃~55℃

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4. Panels
Front panel
Back panel
NO.
Name
Function
A
ACTIVE
Flashing while using the buttons/ WEB switching successfully
B
POWER
light up after power on, it will light off after power off
C
INPUT
Input buttons with background light, from 1~9 output buttons
D
CONTROL
MENU
Select between View, Switch, Scene Save/ Recall and Setup
UP
Upward and short cut button for switching to ALL outputs
SAVE
For saving the scene or setup
ENTER
Enter button
DOWN
Downward and short cut button for canceling to ALL outputs
RECALL
For recalling the saved scene
E
LCD SCREEN
Operation information real-time Display
F
NETWORK
Flashing while using the WEB control operation
G
OUTPUT
Output buttons with background light, from 1~9 input buttons
NO.
Name
Function
A
RS232-1
RS232 male control port for the 3rd party control or sending RS232 commands
B
RS232-2
RS232 female control port for the 3rd party control
C
LAN 1
IP control, default IP address is 192.168.0.80
D
LAN 2
IP control, default IP address is 192.168.1.80
E
DC 12V
With screw power supply port
F
ON/OFF
Power OFF/on switch
G
EDID
EDID Key for the EDID handshaking

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5. Packing
6. Control
6.1 Font buttons switching operation
6.1.1 Switching operation
Switching with industry 2-key fast switching, first press the input button and then select/press
output button. Details are as follow:
There are 1~9 nine input buttons, 1~9 nine output buttons. First press MENU to show
SWITCH interface, then can continue the next switching step
Press input number at the INPUT area, the input button will light up with blue light
Then press output number at the OUTPUT area, and the output button will light up.
Users also can press the UP button to realize 1 to ALL switching.
If need to cancel switching, can press the button again to cancel. Users also can press
the DOWN button to cancel all outputs
6.1.2 Scene Operation
The system can save 40 scenes, after switching successfully in the SWITCH interface,
press MENU button and switch to SCENE interface.
Enter the wanted scene save number (1~9), then press SAVE. If want to reload the
saved scene, press the scene number and press RECALL button
6.1.3 Setup Operation
First press MENU switch to SETUP interface, then continue next operation
Via SETUP, it can realize IP address changing, in SETUP interface can use UP/ DOWN
button to position, enter the needed IP address from the left button side, then press
SAVE button to save
6.1.4 View Operation
Via MENU button switch to VIEW interface, will display the current switching status
6.2 WEB GUI Control
The default IP address are 192.168.0.80(LAN1) and 192.168.1.80(LAN2).
6.2.1 Login Operation
Accordingly, to connected LAN port, enter the corresponding IP address, if using the LAN2, then
enter 192.168.1.80 in the browse (Recommend with Google Chrome) as below:
Note: The default username and password is the same: admin, click login after entering. Please
make sure the control PC is at the same IP segment.
H
INPUT
9 female HDMI input ports
J
OUTPUT
9 female HDMI output ports
FIX1818E
1
Unit
Power adapter
1
Pcs

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6.2.2 Switch
Switch interface:
Users can do the input sources switching by clicking the Input buttons first, then pressing the
Output buttons.
Or users can use the shortcut buttons on the right for the fast switching:
Switch one input to all the outputs
Close one input to all the outputs
Switch all inputs on all outputs
Close all inputs to all outputs
Switch to the scenes Save and Recall interface
6.2.3 Scene
Scene Interface:
It can support 40 scenes in total, users can preview each scene switching status by clicking on
any of the scene number. Click “Save” to save the switching status, and “Load” to recall the
scenes. “Back” to return back to the switch interface.
6.2.4 Caption:

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For changing the input, output and scenes’name
Users can rename the scenes, input and output names here, users can change all the names
and then need to click the “Save” button on the right. After renamed the names, users will see
the input, output and the scenes names have changed once click to the “Switch” and “Scenes”
interface. With this renaming function, it can be easier for the users to know the sources and
ends.
6.2.5 Setup
Setup interface:
Users can reboot, change the IP address, set up the login user names, language and the RS232
baud rate settings here. After changed the IP address, will need to reboot the matrix switcher,
then the new IP address will take effect.

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6.2.6 More:
For the more interface, users mainly can do the firmware upgrade here.
Screen is for the other matrix models which with the touch screen, so users can monitor the
touch screen switching status.
For the upgrade, users need to check with the factory to get the firmware, the firmware is
“.zip” format.
License and Debug is for factory engineering team to have the technical support.
6.2.7 Manager
This Manager interface, it allows the users to manage at most 254 units of the matrices which
are installed at the same area network and at the same gateway but different IP addresses. As
below are showing 3 matrices, users can rename each matrix and click button to do the
switching or open in a new manage window.
6.3 APP Control
The matrix switchers also can support the iOS and Android APP control, users can search the
keyword “Matrix Control System”in Apple store or the Google Play Store.

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Step 1: Make sure the matrix well connected with the WIFI router, and the iPad/Android devices
are connected to this same WIFI. Then open on the MCS (matrix control system) APP and Enter
the IP address of the matrix switcher(the default IP addresses are: 192.168.0.80 or 192.168.1.80):
Step 2: After Enter the IP address, it will need to login, the default username and password both
are the admin:
Step 3: After log in successfully, users can do the same functions as the WEB GUI operation:

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6.4 RS232 control command
RS232 cable with straight-through connection (USB-RS232 can be used directly to
control)
Communication protocol:
Baud rate: 115200
Data bit: 8
Stop bit: 1
Check bit: None
Commands
Explanation
Function description
YAll.
Y=1,2,3,4......
Switch Input Y to all the outputs
Eg. “1ALL.”means switch input 1 to all outputs
All1.
One to one
Switch all the channels to be one to one. Eg.1->1，
2->2，3->3……
YXZ.
Y=1,2,3,4......
Z=1,2,3,4......
Switch Input Y to Output Z
Eg. “1X2.”means switch Input 1 to output 2
YXZ&Q&W.
Y=1,2,3,4......
Z=1,2,3,4......
Q=1,2,3,4......
W=1,2,3,4......
Switch Input Y to Output Z, Q, W
Eg. “1X2&3&4.”means switch Input 1 to Output
2, 3, 4
SaveY.
Y=1,2,3,4......
Save current status to scene Y
Eg. “Save2.”means saving current status to Scene
2
RecallY.
Y=1,2,3,4......
Recall the saved scene Y
Eg. “Recall2.”means recall the saved Scene 2
BeepON.
Beep sound
Buzzer on
BeepOFF.
Buzzer off
Y?.
Y=1,2,3,4.......
Check the Input Y to outputs switching status
Eg. “1?.”means to check Input 1 switching status
Note:
Every command ends with a period “.”and it can’t be missing.
The letter can be capital or small letter.
Switch success will return as “OK” and failed will return as “ERR”.
7.Trouble Shooting and Attention
No signal on the display?
Make sure all the power code well connected

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Check the display switcher and make sure it’s in good condition
Make sure the the DVI cable between the device and display are short than 7 meters
Reconnect the DVI cable and restart the system
Make sure the signal sources are on
Check the cables between the devices and displays are connected correctly.
Dial the switcher 7 to 1, then dial the switcher1,2 and choose the corresponding inputs.
Make sure the resolution less than WUXGA (1920*1200)/ 60HZ
Make sure the display can support the output resolution.
8. After Sales
1.1 Warranty Information
The Company warrants that the process and materials of the product are not defective under
normal use and service for 2 (2) year following the date of purchase from the Company or its
authorized distributors.
If the product does not work within the guaranteed warranty period, the company will choose
and pay for the repair of the defective product or component, the delivery of the equivalent
product or component to the user for replacement of the defective item, or refund the
payment which users have made.
The replaced product will become the property of the Company.
The replacement product could be new or repaired.
Whichever is longer, any replacement or repaired of the product or component is for a period
of ninety (90) days or the remaining period of the initial warranty. The Company shall not be
responsible for any software, firmware, information, or memory data contained in, stored in,
or integrated with the product repaired by the customer's return, whether or not during the
warranty period.
2.2 Warranty limitations and exceptions
Except above limited warranty, if the product is damaged by over usage, incorrectly use,
ignore, accident, unusual physical pressure or voltage, unauthorized modification, alteration or
services rendered by someone other than the Company or its authorized agent, the company
will not have to bear additional obligations. Except using the product properly in the proper
application or normal usage