Hearth & Home ODMEZG-36 User manual

1
Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/17
Models:
Owner’s Manual
Care and Operation
NOTICE: DO NOT discard this manual!
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas tter.
See appliance installation manual for additional
Commonwealth of Massachusetts requirements.
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer’s
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certied kit is used.
• DO NOT store or use gasoline or other am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions.
- If you cannot reach your gas supplier, call
the re department.
• Installation and service must be performed
by a qualied installer, service agency, or the
gas supplier.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
ODMEZG-36
Mezzanine
Series
CERTIFIED
S
AFETYBARRIER

Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/172
Listing Label Information/Location
Gas and Electric
Information
Serial Number
Type of Gas
The model information regarding your specic replace can be found on
the rating plate usually located in the control area of the replace.
Model Number
Read this manual before operating this appliance.
Please retain this Owner’s Manual for future reference.
Read the Installation Manual before making any installation or nishing changes.
1 Welcome
Brand: ________________________________________________ Model Name: ___________________________
Serial Number:__________________________________________ Date Installed: __________________________
Appliance Information:
Local Dealer Information
DEALER: Fill in
your name, address,
phone and email
information here and
appliance information
below.
Dealer Name: ________________________________________________________
Address: ____________________________________________________________
____________________________________________________________
Phone: _____________________________________________________________
Email: _____________________________________________________________
NotNot for useuse withwith solidsolid fuel.fuel.
((NeNe doitdoit pas entreentre utiliseutilise avecavec unun combustiblecombustible solide).solide).
ThisThis applianceappliance mustmust bebe installedinstalled inin accordanceaccordance withwith locallocal codes,codes, ifif any;any; ifif not,not, followfollow ANSIANSI Z223.1Z223.1
inin thethe USAUSA oror CAN/CGACAN/CGA B149B149 installationinstallation codes.codes. (Installer(Installer l’appareill’appareil selonselon lesles codescodes ouou reglementsreglements
locauxlocaux ou,ou, enen l’absencel’absence dede telstels reglements,reglements, selonselon lesles codescodes d’installationd’installation CAN/CGA-B149.)CAN/CGA-B149.)
TypeType ofof GasGas (Sorte(Sorte DeDe Gaz)Gaz)::
NNAATURALTURAL GASGAS
MADEMADE ININ USAUSA
MinimumMinimum PermissiblePermissible GasGas SupplySupply forfor PurposesPurposes ofof InputInput Adjustment.Adjustment.
ApprovedApproved MinimumMinimum (De(De Gaz)Gaz) AcceptableAcceptable0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
MaximumMaximum PressurePressure (Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
MaximumMaximum ManifoldManifold PressurePressure (Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
MinimumMinimum ManifoldManifold PressurePressure (Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
Model:Model:
(Modele):(Modele):
SerialSerial
(Serie):(Serie):
ANSIANSI Z21XX-XXXXZ21XX-XXXX ·· CSACSA 2.XX-MXX2.XX-MXX
XXXXXXXXXXXXXXXX
ININ CANADACANADA
ALTITUDE:ALTITUDE:0-00000-0000 FT.FT.0000-0000FT.0000-0000FT.
MAX.MAX. INPUTINPUT BTUH:BTUH: 00,00000,000 00,00000,000
MIN.MIN. INPUTINPUT BTUH:BTUH: 00,00000,000 00,00000,000
ORIFICEORIFICE SIZE:SIZE: #XXXXX#XXXXX #XXXXX#XXXXX XXXXXXXXXXXXXXXX
TotalTotal ElectricalElectrical Requirements:Requirements: 000Vac,000Vac, 00Hz.,00Hz., lessless thanthan 0000 AmperesAmperes
Outdoor Lifestyles, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
A. Congratulations
Congratulations on selecting a Outdoor Lifestyles gas
replace, an elegant and clean alternative to wood burning
replaces. The gas replace you have selected is designed
to provide the utmost in safety, reliability, and efciency.
As the owner of a new replace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Outdoor Lifestyles gas replace will give you
years of durable use and trouble-free enjoyment. Welcome
to the Outdoor Lifestyles family of replace products!

3
Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/17
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
1 Welcome
A. Congratulations .................................2
B. Limited Lifetime Warranty ..........................4
2 Product Specic Information
A. Appliance Certication ............................6
B. Glass Specications ..............................6
C. BTU Specications ...............................6
3 Important Safety and Operating Information
A. Appliance Safety ................................7
B. General Operating Parts ..........................8
C. Fuel Specications ...............................8
D. Good Faith Wall Surface/TV Guidelines ..............9
E. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 10
F. Lighting Instructions (IPI) ......................... 11
G. Appliance Break-In .............................. 12
H. Heat Management ..............................12
I. Operation During A Power Outage .................. 12
J. Detailed Component Operating Instructions
- Intellire™ Touch ..............................13
4 Maintenance and Service
A. Maintenance: Frequency and Tasks ................15
B. Maintenance Tasks: Homeowner ..................15
C. Maintenance Tasks: Qualied Service Technician .....17
5 Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions ...................... 19
B. Frenquently Asked Questions Intellire™ Touch .......20
C. Troubleshooting ................................21
Reference Materials
A. Accessories ...................................23
B. Service Parts ..................................24
C. Contact Information .............................29
 = Contains updated information.
►

Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/174
B. Limited Lifetime Warranty
Outdoor Lifestyles by Hearth & Home Technologies™
Warranty
Hearth & Home Technologies (“HHT”) extends the following warranty for all Outdoor Lifestyles by HHT™
brand products (“Products”) that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the Product at the site of installation, and to any transferee taking
ownership of the Product at the site of installation within one year following the date of original purchase,
that the Product will be free from defects in materials and workmanship at the time of manufacture. After
installation, if covered components manufactured by HHT are found to be defective in materials or
workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered
components. This warranty is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
The warranty period runs for one year, beginning on the earlier of: (i) the date of invoice for the Product;
(ii) in the case of new home construction, the date of first occupancy of the residence or six months after
the date of sale of the Product by an HHT authorized dealer, whichever occurs first; or (iii) the date 24
months following the date of Product shipment from HHT, regardless of the invoice or occupancy date.
WARRANTY CONDITIONS:
•This warranty only covers Products that are purchased through an HHT authorized dealer or
distributor. A list of HHT authorized dealers is available on the HHT branded websites.
•This warranty is only valid while the Product remains at the site of original installation.
•Contact your installing dealer for warranty service. If the installing dealer is unable to provide
necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees
may apply if you are seeking warranty service from a dealer other than the dealer from whom
you originally purchased the Product.
•Check with your dealer in advance for any costs to you when arranging a warranty call. Travel
and shipping charges for parts are not covered by this warranty.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
•Changes in surface finishes as a result of normal use. As a heating appliance, some changes in
color of interior and exterior surface finishes may occur; this is not a flaw and not covered under
warranty.
•Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse,
scratches, melted items, or other external sources and residues left on surfaces from the use of
abrasive cleaners or polishes.
•Repair or replacement of parts that are subject to normal wear and tear during the warranty
period. These parts include: paint, firebricks, grates, flame guides and the discoloration of glass.
•Minor expansion, contraction, or movement of certain parts causing noise. These conditions are
normal and complaints related to this noise are not covered by this warranty.
Outdoor Lifestyles Warranty - 2108-975B - 2/15/13 - page 1

5
Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/17
B. Limited Lifetime Warranty (continued)
• Damages resulting from: (1) failure to install, operate, or maintain the Product in accordance with
the installation instructions, operating instructions, and listing agent identification label furnished
with the Product; (2) failure to install the Product in accordance with local building codes; (3)
shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with
damaged, corroded or failed components, accident, or incorrectly performed repairs; (5) inad-
equate ventilation, negative pressure or environmental conditions, including, without limitation:
hail, snow, ice, fallen branches, flooding, water damage and fading of color; (6) use of fuels other
than those specified in the operating instructions; (7) installation or use of components not
supplied with the Product or any other components not expressly authorized and approved by
HHT; (8) modification of the Product not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the Product.
• Non-HHT venting components, hearth components or other accessories used in conjunction with
the Product.
• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is
installed.
• The Product’s capability to heat the desired space. Information is provided to assist the consumer
and the dealer in selecting the proper appliance for the application. Consideration must be given
to the Product’s location and configuration and environmental conditions.
This warranty is void if:
• The Product has been over-fired or operated in atmospheres contaminated by chlorine, fluorine,
or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or
tubes, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes and
cracking or spalling of refractory or cementitious materials.
• The Product is subjected to prolonged periods of dampness, condensation, ice or snow.
• There is any damage to the Product or other components due to water or weather damage which
is the result of, but not limited to, improper chimney or venting installation.
LIMITATIONS OF LIABILITY:
Repair or replacement in accordance with the provisions of this warranty will be the owner’s exclusive
remedy for and will constitute HHT’s sole obligation under this warranty, under any other warranty
(express or implied), or in contract, tort or otherwise; provided, however, that if HHT is unable to provide
repair or replacement in an expedient and cost effective manner, HHT may discharge all such obligations
by refunding the purchase price of the Product. No employee, agent, dealer, or other person is authorized
to give any warranty on behalf of HHT. TO THE EXTENT ALLOWED BY LAW, HHT MAKES NO OTHER
WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. HHT WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL
OR INCIDENTAL DAMAGES ARISING OUT OF DEFECTS IN OR USE OF THE PRODUCTS. Some
states do not allow exclusions or limitation of incidental or consequential damages, so these limitations
may not apply to you. This warranty gives you specific rights; you also may have other rights, which vary
from state to state. The duration of any implied warranty is limited to the duration of the warranty period
specified herein.
Outdoor Lifestyles Warranty - 2108-975B - 2/15/13 - page 2

Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/176
A. Appliance Certication
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemen-
tal room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
2 Product Specic Information
C. BTU Specications
This product is listed to ANSI standards for “Vented Gas
Fireplace Heaters” and applicable sections of “Gas Burn-
ing Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.
MODEL: ODMEZG-36
LABORATORY: CSA
TYPE: Direct Vent Heater
STANDARD: ANSI Z21.50-2014/CSA 2.22-2014
Models
(U.S. or Canada)
Maximum
Input BTU/h
Minimum
Input
BTU/h
Orice
Size (DMS)
ODMEZG-36
(NG) (0-4500 FT) 34,000 27,500 #44
ODMEZG-36
(Propane) (0-4500 FT) 34,000 27,500 #1.28mm
Installation and service of this appliance should
be performed by qualied personnel. Hearth
& Home Technologies recommends HHT
Factory Trained or NFI certied professionals.
B. Glass Specications
This appliance is equipped with ceramic glass that is
used on the inside glass door frames attached to the re-
box. Replace glass only with ceramic glass. The outdoor
glass in the black frame screwed to the stainless steel
frame is tempered glass. Replace only with tempered
glass. Please contact your dealer for replacement glass.

7
Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/17
3 Important Safety and Operating Information
Clear Space
WARNING! DO NOT place combustible objects in front
of the replace or block louvers. High temperatures may
start a re. See Figure 3.1.
Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
Figure 3.1 Clear Space
Over Firing
The appliance is considered to be over ring if the ames
are contacting the top of the rebox. Call a qualied service
technician to service the appliance.
CLEAR SPACE
4 FT. IN FRONT
OF FIREPLACE
WARNING! DO NOT operate replace before reading
and understanding operating instructions. Failure
to operate replace according to operating instructions
could cause re or injury.
Young children should be carefully supervised when they
are in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns.
• A physical barrier is recommended if there are at risk
individuals in the house.
• To restrict access to a replace or stove, install an
adjustable safety gate to keep toddlers, young children
and other at risk individuals out of the room and away
from hot surfaces.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
A. Appliance Safety • Keep remote controls out of reach of children.
• Never leave children alone near a hot replace, whether
operating or cooling down.
• Teach children to NEVER touch the replace.
• Consider not using the replace when children will be
present.
Contact your dealer for more information, or visit: www.
hpba.org/safety-information.
To prevent unintended operation when not using your re-
place for an extended period of time (summer months,
vacations, trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Unplug 6 volt adapter plug.
WARNING! Choking Hazard! Keep media out of reach
of children.
Note: See appliance Installation
Manual for hearth, mantel and
nishing requirements.
A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and
shall be installed for the protection of children and other
at-risk individuals. DO NOT operate the appliance with
the barrier removed. If the barrier becomes damaged,
the barrier shall be replaced with the manufacturer’s
barrier for this appliance.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
• Keep children away.
• CAREFULLY SUPERVISE children in same room
as replace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
ammable materials.
• Clothing, furniture, draperies, and other ammable
materials must not be placed on or near the
appliance.

Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/178
Figure 3.2 General Operating Parts
B. General Operating Parts
C. Fuel Specications
WARNING! Risk of Fire or Explosion! Appliance must
be set up for compatible gas type!
• This appliance is designed to operate on either natural
gas or propane. Make sure the appliance is compatible
with gas type selected for installation site.
• Conversions must be made by a qualified service
technician using Hearth & Home Technologies specied
and approved parts.
Figure 3.2 references the general operating parts of the
appliance and the section of this manual in which they are
discussed.
CLEAR SPACE
SECTION 3.A.
DECORATIVE DOORS
SECTION 4
GLASS ASSEMBLY
SECTION 4
OPERATION DURING
A POWER OUTAGE
SECTION 3.I
WARNING! Risk of Fire! Comply with all minimum
clearances to combustibles as specied in the installation
instructions.

9
Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/17
Good Faith Guidelines for TV Installaons Above a Typical Gas Fireplace
Item Minimum Dimensions
A 2.5 inches
B2 inches minimum to 3 inches maximum
C
COMBUSTIBLE: 35 inches:ODMEZG-36
D Wall Brkt + TV Thickness + 2.5 inches
B
B
A
Fireplace
TV
Mantel
A
C
Notes:
1. These are good faith recommended clearances only and not a guarantee of compliance with all TV
manufacturers’ maximum allowable operang temperatures.
2. Since every home has unique air flow characteriscs and maximum allowable operang temperatures
can vary from manufacturer to manufacturer and from model to model, actual TV temperatures should
be validated at the me of each installaon. TVs should not be used in situaons where the actual TV
temperature exceeds the manufacturers’ maximum allowable operang temperatures idenfied in the
TV’s technical specificaons. Contact the TV’s manufacturer directly if you cannot locate this
informaon or have quesons regarding the informaon.
3. Mantel height and depth must conform to mantle requirements specified in the fireplace installaon
manual.
4. “C” dimension taken from the top of the hood or fireplace opening.
5. Suggesons on how to further reduce TV temperatures:
a. Increase “A” dimension.
b. Increase “C” dimension, however, increasing “B” dimension beyond maximum recommended
typically results in higher temperatures.
TV Wall
Bracket
D
Fireplace
C
TV on the wall TV recessed into the wall
NON-COMBUSTIBLE 6 inches: ALL SIZES
Figure 3.3 Good Faith TV Guidelines
D. Good Faith Wall Surface TV Guildlines

Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/1710
E. Before Lighting Appliance
Before operating this replace for the rst time, have a
qualied service technician:
• Verify all shipping materials have been removed from
inside and/or underneath the rebox.
• Review proper placement of ember material.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
and that the integral safetybarrier is in place.
WARNING! Risk of Fire or Asphyxiation! DO NOT op-
erate replace with xed glass assembly removed.