Hearth & Home Outdoor Lifestyles Lanai ODLANAIG-51 User manual

1Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
Owner’s Manual
Care and Operation
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
NOTICE: DO NOT discard this manual!
Model:
ODLANAIG-51
WARNING! Risk Of Fire!
Do not install glass doors on this replace.
Glass doors could cause overheating
of adjacent structures.
DANGER
FIRE OR EXPLOSION HAZARD
If you smell gas:
• Shut off gas to the appliance.
• Extinguish any open ame.
• If odor continues, leave the area immediately.
• After leaving the area, call your gas supplier or re
department.
• Failure to follow these instructions could result in re
or explosion, which could cause property damage,
personal injury, or death.
WARNING
Do not store or use gasoline or other ammable va-
pors and liquids in the vicinity of this or any other
appliance
An LP-cylinder not connected for use shall not be
stored in the vicinity of this or any other appliance.
WARNING: For outdoor use only.
Installation and service must be performed by a qual-
ied installer, service agency, or the gas supplier.
WARNING: Improper installation, adjust-
ment, alteration, service or maintenance can cause
injury or property damage. Read the installation,
operating and maintenance instructions thoroughly
before installing or servicing this equipment.
WARNING: If the information in this manual
is not followed exactly, a re or explosion may
result causing property damage, personal injury, or
loss of life.

2Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
1 Welcome
A. Congratulations ..........................................3
B. Limited Warranty.........................................4
2 Product Specic Information
A. Appliance Certication ................................6
B. BTU Specications .....................................6
3 Important Safety and Operating
Information
A. Appliance Safety.........................................7
B. General Operating Parts.............................8
C. Fuel Specications .....................................8
D. Before Lighting Appliance...........................8
E. Lighting Instructions (IPI)............................9
F. Appliance Break-in ....................................10
G. Wall Control..............................................10
H. LED Control..............................................10
4 Maintenance and Service
A. Maintenance – Frequency and Tasks....... 11
B. Maintenance Tasks – Homeowner ........... 11
C. Maintenance Tasks – Qualied Service
Technician ................................................12
5 Frequently Asked Question and
Troubleshooting
A. Frequently Asked Questions.....................13
B. Troubleshooting ........................................13
C. Troubleshooting – Screen/LEDs/Control
Panel ........................................................15
D. Accessing the LEDs .................................16
6 Reference Materials
A. Accessories ..............................................17
B. Service Parts ............................................18
C. Contact Information ..................................22
►

3Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
1
Welcome
A. Congratulations
Congratulations on selecting an Outdoor Lifestyles
gas replace, an elegant and clean alternative to
wood burning replaces. The Outdoor Lifestyles
gas replace you have selected is designed
to provide the utmost in safety, reliability, and
efciency.
As the owner of a new replace, you’ll want to
read and carefully follow all of the instructions
contained in this owner’s manual. Pay special
attention to all cautions and warnings.
This owner’s manual should be retained for future
reference. We suggest that you keep it with your
other important documents and product manuals.
The information contained in this owner’s manual,
unless noted otherwise, applies to all models and
gas control systems.
Your new Outdoor Lifestyles gas replace will
give you years of durable use and trouble-free
enjoyment. Welcome to the Outdoor Lifestyles
family of replace products!
Listing Label Information/Location The model information regarding your specic replace can be found on
the rating plate usually located in the control area of the replace.
Model Name
Type of Gas
Gas Information
Local Dealer Information
Dealer: Fill in your name,
address, phone number
and email information in
the space provided.
Appliance Information:
Brand: __________________ Model Name: __________________
Serial Number: __________________ Date Installed: __________________
Dealer Name: ________________________________
Address: ________________________________
________________________________
Phone Number: ________________________________
Email: ________________________________
This appliance must be installed in accordance with local codes, if any;
if not, follow ANSI Z223.1 in the USA installation codes.
Serial:
Mfg. Date:
20308572
ANSI Z21.97-2017
CSA 2.41-2017
Outdoor Decorative
Gas Appliances
Outdoor Lifestyles by
Hearth & Home Technologies
7571-215th St. West, Lakeville, MN 55044
Type of Gas:
NATURAL GAS
Model:
ODLANAIG-51
Minimum Permissible Gas Supply for Purposes of Input Adjustment.
Natural Gas Propane Gas
Min Gas Supply for Input Adj: 5.0in. wc (1.24 kPa) ..........................11in. wc (2.74 kPa)
Max Gas Supply for Input Adj: 10.0in. wc (2.49 kPa) ................... 13in. wc (3.23 kPa)
Max Input: ...............................55,000 BTU/hr(16.11kW) ............ 53,000 BTU/hr(15.53 kW)
............................ #32 x 2 (.116 in) 2.94 mm ............ #52 x 2 (.063 in) .1.60 mm
Total Electrical Requirements: 110-120Vac, 60Hz., less than 12 Amperes
Gas-Fired
MP
Orifice Size:
Outdoor decorative gas appliance - for outdoor use only.
Not for use with solid fuel. (Foyer au gaz à évacuation -
pour installation à l'extérieur seulement. Ne doit pas entre
utilise avec un combustible solide.)

4Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
B. Limited Warranty
Outdoor Lifestyles Warranty - 2108-975C –6/5/2019 - 1
Outdoor Lifestyles by Hearth & Home Technologies™
Limited Lifetime Warranty
Hearth & Home Technologies (“HHT”) extends the following warranty for all Outdoor Lifestyles by HHT™
brand products (“Products”) that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the Product at the site of installation, and to any transferee taking
ownership of the Product at the site of installation within one year following the date of original purchase,
that the Product will be free from defects in materials and workmanship at the time of manufacture. After
installation, if covered components manufactured by HHT are found to be defective in materials or
workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered
components. This warranty is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
The warranty period begins on the earlier of: (i) the date of invoice for the Product;
(ii) in the case of new home construction, the date of first occupancy of the residence or six months after
the date of sale of the Product by an HHT authorized dealer, whichever occurs first; or (iii) the date 24
months following the date of Product shipment from HHT, regardless of the invoice or occupancy date.
WARRANTY CONDITIONS:
•The Limited Lifetime Warranty covers Products that are purchased through a HHT authorized
dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites.
•This warranty is only valid while the Product remains at the site of original installation.
•Contact your installing dealer for warranty service. If the installing dealer is unable to provide
necessary parts, contact the nearest HHT authorized dealer. Additional service fees may apply if
you are seeking warranty service from a dealer other than the dealer from whom you originally
purchased the Product.
•Check with your dealer in advance for any costs to you when arranging a warranty call. Travel
and shipping charges for parts are not covered by this warranty.
•The Product body, metal firebox and heat exchanger carry the Limited Lifetime Warranty from the
date of installation.
•The following components do not carry the Limited Lifetime Warranty but are warranted as follows:
oOne Year from Date of Installation:
▪Gas and Electrical Components or Gaskets
▪Nickel Plated Materials
•Excludes tarnishing
▪Glass Breakage, Logs/Refractory/Glass Panels due to thermal breakage
•Surface, hairline cracks, scratches and slight color changes are not covered
▪Venting, optional accessories, optional glass doors
▪Labor Associated with Warranty Service Work
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
•Changes in surface finishes as a result of normal use. As a heating appliance, some changes in
color of interior and exterior surface finishes may occur; this is not a flaw and not covered under
warranty.
•Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse,
scratches, melted items, or other external sources and residues left on surfaces from the use of
abrasive cleaners or polishes.
•Repair or replacement of parts that are subject to normal wear and tear during the warranty
period. These parts include: paint, firebricks, grates, flame guides and the discoloration of glass.
•Minor expansion, contraction, or movement of certain parts causing noise. These conditions are
normal and complaints related to this noise are not covered by this warranty.

5Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
B. Limited Warranty (continued)
Outdoor Lifestyles Warranty - 2108-975C –6/5/2019 - 2
•Damages resulting from: (1) failure to install, operate, or maintain the Product in accordance with
the installation instructions, operating instructions, and listing agent identification label furnished
with the Product; (2) failure to install the Product in accordance with local building codes; (3)
shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with
damaged, corroded or failed components, accident, or incorrectly performed repairs; (5) inad-
equate ventilation, negative pressure or environmental conditions, including, without limitation:
hail, snow, ice, fallen branches, flooding, water damage and fading of color; (6) use of fuels other
than those specified in the operating instructions; (7) installation or use of components not
supplied with the Product or any other components not expressly authorized and approved by
HHT; (8) modification of the Product not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the Product.
•Non-HHT venting components, hearth components or other accessories used in conjunction with
the Product.
•Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is
installed.
•The Product’s capability to heat the desired space. Information is provided to assist the consumer
and the dealer in selecting the proper appliance for the application. Consideration must be given
to the Product’s location and configuration and environmental conditions.
This warranty is void if:
•The Product has been over-fired or operated in atmospheres contaminated by chlorine, fluorine,
or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or
tubes, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes and
cracking or spalling of refractory or cementitious materials.
•The Product is subjected to prolonged periods of dampness, condensation, ice or snow.
•There is any damage to the Product or other components due to water or weather damage
which is the result of, but not limited to, improper chimney or venting installation.
LIMITATIONS OF LIABILITY:
Repair or replacement in accordance with the provisions of this warranty will be the owner’s exclusive
remedy for and will constitute HHT’s sole obligation under this warranty, under any other warranty
(express or implied), or in contract, tort or otherwise; provided, however, that if HHT is unable to provide
repair or replacement in an expedient and cost effective manner, HHT may discharge all such obligations
by refunding the purchase price of the Product. No employee, agent, dealer, or other person is authorized
to give any warranty on behalf of HHT. TO THE EXTENT ALLOWED BY LAW, HHT MAKES NO OTHER
WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. HHT WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL
OR INCIDENTAL DAMAGES ARISING OUT OF DEFECTS IN OR USE OF THE PRODUCTS. Some
states do not allow exclusions or limitation of incidental or consequential damages, so these limitations
may not apply to you. This warranty gives you specific rights; you also may have other rights, which vary
from state to state. The duration of any implied warranty is limited to the duration of the warranty period
specified herein.

6Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
2
Product Specic Information
A. Appliance Certication
This product is listed to ANSI standards for
“Outdoor decorative Gas appliances” and “Gas
Fired Appliances for Use at High Altitudes”.
Notice: This installation must conform with local
codes. In the absence of local codes you must
comply with the National Fuel Gas Code, ANSI
Z223.1- latest edition in the U.S.A. and the CAN/
CGA B149 Installation codes in Canada.
When an appliance is for connection to a xed
piping system, the installation must conform with
local codes, or in the absence of local codes with
the National Fuel Gas Code, ANSI Z223.1/NFPA
54, or International Fuel Gas Code.
B. BTU Specications
Model: ODLANAIG-51
Laboratory: Canadian Standards Association (CSA)
Type: Outdoor Decorative Gas Appliances
Standard: ANSI Z221.97-2017, CSA 2.41-2017
Model Gas Type
Max Input
BTU Orice Size
ODLANAIG-51
Natural 55,000 (2) #32
(.116)
Propane 53,000 (2) # 52
(.063)
WARNING: This product and the
fuels used to operate this product (liquid
propane or natural gas), and the products
of combustion of such fuels, can expose
you to chemicals including benzene, which
is known to the State of California to cause
cancer and reproductive harm. For more
information go to: www.P65Warnings.
ca.gov.
Installation and service of this appliance should be performed by
qualied personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certied professionals.
NOTE: Installation and repair should be done by a qualied
service person. The appliance should be inspected before
use and at least annually by a qualied service person.
More frequent cleaning may be required as necessary. It
is imperative that the control compartment, burners, and
circulating air passageways of the appliance are kept clean.

7Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
A. Appliance Safety
WARNING! DO NOT operate replace before
reading and understanding operating
instructions. Failure to operate replace
according to operating instructions could cause
re or injury.
Young children should be carefully supervised
when they are in the same room as the
appliance. Toddlers, young children and others
may be susceptible to accidental contact burns.
• A physical barrier is recommended if there are
at risk individuals in the house.
• To restrict access to an appliance, install an
adjustable safety gate to keep toddlers, young
children and other at risk individuals out of the
room and away from hot surfaces.
• Install wall switch out of reach of children.
• Never leave a child alone near a hot replace,
whether operating or cooling down.
• Teach children to NEVER touch the replace.
• Consider not using the replace when children
will be present.
Contact your dealer for more information, or visit:
www.hpba.org/safety-information.
To prevent unintended operation when not using
your replace for an extended period of time
(winter months, vacations, trips, etc:)
• Turn off wall controls.
• Turn off gas shutoff valve.
• Turn off GFCI protected circuit breaker.
Screen
This appliance has an optional screen cover.
This cover is designed to protect the inside of the
appliance from trash or other debris buildup when
the appliance is not in use (sticks, leaves, etc.)
The appliance may be operated with the optional
screen installed.
Clear Space
WARNING! DO NOT place combustible objects
in front of the replace. High temperatures could
start a re. See Figure 3.1 Avoid placing candles
and other heat-sensitive objects on mantel or
hearth. Heat could damage these objects.
Over Firing
The appliance is considered to be over ring if
the ames are contacting the top of the rebox.
Call a qualied service technician to service the
appliance.
3
Important Safety and Operating Information
WARNING
HOT SCREENS WILL CAUSE
BURNS.
DO NOT TOUCH FIREPLACE
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH FIREPLACE.
• Keep children away.
• CAREFULLY SUPERVISE children in same
room as replace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or
other ammable materials.
• Clothing, furniture, draperies and other
ammable materials must not be placed on
or near the appliance.
CLEAR SPACE
3 FT. IN
FRONT OF
FIREPLACE
Figure 3.1. Clear Space Requirement

8Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
B. General Operating Parts
Figure 3.2 references the general operating parts
of the appliance and the section of this manual in
which they are discussed.
C. Fuel Specications
WARNING! RISK OF FIRE OR EXPLOSION!
Appliance must be set up for compatible gas type!
• This appliance is designed to operate on
either natural gas or propane. Make sure the
appliance is compatible with gas type selected
for installation site.
• Conversions must be made by a qualied
service technician using Hearth & Home
Technologies specied and approved parts.
D. Before Lighting Appliance
Before operating this replace for the rst time,
have a qualied service technician:
• Verify all shipping materials have been
removed from inside and/or underneath the
rebox.
• Review proper placement of media.
• Check the wiring.
• Ensure that there are no gas leaks.
• Remove all stainless steel coating material.
Mantel
Additional
Structure
or Sidewall
Appliance
Ceiling or
Overhang
Appliance Structure
Figure 3.2. General Operating Parts

9Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
E. Lighting Instructions (IPI)
1. This appliance is equipped with an ignition
device which automatically lights the burner.
DO NOT try to light the burner by hand.
2. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the oor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this
label. If you do not smell gas, go to next step.
3. To light the burner:
E q u i p p e d w i t h w a l l c o n t r o l : P r e s s O N b u t t o n .
4. If the appliance does not light after three tries,
call your service technician or gas supplier.
LIGHTING
INSTRUCTIONS (IPI)
TO TURN OFF
GAS TO APPLIANCE
1. Equipped with wall control: Press OFF button.
2. Service technician should turn off electric
power to the control when performing service.
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a re or explosion
may result causing property damage, personal injury or loss of life.
CAUTION:
NOT FOR USE
WITH SOLID FUEL
WARNING:
GAS
VALVE
For additional information on operating your
Hearth & Home Technologies replace, please refer to www.replaces.com.
A. This appliance is equipped with
an intermittent pilot ignition (IPI)
device which automatically lights
the burner. DO NOT try to light the
burner by hand.
B. BEFORE LIGHTING, smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electric switch; do
not use any phone in your building.
DO NOT CONNECT LINE
VOLTAGE (110/120 VAC OR
220/240 VAC) TO THE CONTROL
VALVE.
Improper installation, adjustment,
alteration, service or maintenance
can cause injury or property damage.
Refer to the owner’s information
manual provided with this appliance.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
If not installed,operated, and maintained
in accordance with the manufacturer’s
instructions, this product could expose
you to substances in fuel or fuel
combustion which are known to the
State of California to cause cancer,
birth defects, or other reproductive
harm.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gaso-
line and other liquids having ammable
vapors away.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas
supplier, call the re department.
C. DO NOT use this appliance if
any part has been under water.
Immediately call a qualied service
technician to inspect the appliance
and to replace any part of the
control system and any gas control
which has been under water.
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
For assistance or additional
information, consult a qualied
installer, service agency or the gas
supplier.
Final inspection by
Lighting instructions may be found on the inside of the control compartment.

10 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
F. Appliance Break-in
Initial Break-in Procedure
When you light the appliance, you may notice that
it produces heat which does have an associated
odor or smell. This appliance should be run three
to four hours on the initial start-up. Turn it off and
let it cool completely.
WARNING! Risk of Fire or Burns!Provide
adequate clearance for service access. Due to
high temperatures, the appliance should be
located out of trafc and away from furniture
and draperies.
WARNING! DO NOT place combustible objects
in front of the replace. High temperatures could
start a re.
G. Wall Control
Wall Control Operation
The Lanai series appliance comes standard with
a rocker switch and two (2) button wall control
panel . See Figure 3.3
On/Off – This switch toggles the On/Off function
of the main burner
• On Position: Appliance will ignite main burner
and run continuously (wall rocker switch).
• Off Position: Appliance main burner off
H. LED Control
• Multi-colored LED lights – These two (2)
buttons turn LEDs ON (HI/MED/LO) and OFF
function and cycle through the color selection.
1. Color Fade – This setting will cycle through the colors
shown below at a normal rate.
2. Color Fade Slow – This setting will cycle through
the colors shown below at a slower rate.
3. Pause Color – This setting will pause the slow color
fade at any color in the color wheel.
4. Solid Color Selection – This setting will cycle
through each color in order:
• Blue
• Violet
• Red
• Yellow
• Green
• Cyan
• White
CAUTION! Risk of Electric Shock! Avoid
touching wires and electrical components in
appliance control cavity.
Rocker Switch
On/Hi/Med/Lo/Off
Color Selection
Figure 3.3. Wall Control Switch

11Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
When properly maintained, your appliance will give
you many years of trouble-free service. Contact
your dealer to answer questions regarding proper
operation, troubleshooting and service for your
appliance. Visit www.hearthnhome.com to locate
a dealer. We recommend annual service by a
qualied service technician.
A. Maintenance – Frequency and Tasks
B. Maintenance Tasks – Homeowner
The following tasks may be performed annually
by the homeowner. If you are uncomfortable
performing any of the listed tasks, please call your
dealer for a service appointment.
More frequent cleaning may be required due
to excessive dirt, dust, leaves, insects etc. It is
imperative that control compartments, burners
and circulating air passageways of the appliance
be kept clean. Any safety screen, guard or barrier
removed for servicing the appliance must be
replaced prior to operating the appliance.
CAUTION! Risk of Burns! The replace shall be
turned off and cooled before servicing.
Optional Screen
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves
• Assess condition of cover/screen and replace
as necessary.
• Inspect for scratches, dents or other damage
that can lead to rust when exposed to weather.
Repair as necessary.
• Vacuum and dust surfaces.
Wall Control
Frequency: Seasonally
By: Homeowner
Tools needed: None
• Verify operation of controls
• On/Off
• LED lights
Cleaning the Media
Caution! Make sure the media is cool to the touch
before removing media from the appliance
During shipment of the media, dust and debris can
accumulate. It is recommended that the media
be rinsed thoroughly with water to remove dust
and small particles. An easy method to clean the
media is to place the media into a pail and rinse
thoroughly. Spread the media out over paper
towels and allow the media to dry before installing
them into the replace.
Cleaning the Appliance
Caution! Before cleaning make sure the unit is
cool and the power to the unit is turned off.
Using a stainless steel cleaner. Apply to a terry
cloth and wipe unit following the grain of the
stainless. Do not spray cleaner directly into the
unit. Use caution while cleaning the mesh as the
edges are shape and may tear the cleaning cloth.
For cleaning the LED strips a terry cloth with clean
water is all that is required.
4
Maintenance and Service
Any safety screen or guard removed for servicing must
be replaced prior to operating the replace.
Task: Frequency: To be
completed by:
Optional
Screen Annually Homeowner
Wall Control Seasonally
Burner ignition
and operation Annually Qualied Service Technician
Installation and repair should be done by a qualied service
technician only. The appliance should be inspected before
use and at least annually by professional service person.

12 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
C. Maintenance Tasks – Qualied
Service Technician
The following tasks must be performed by a
qualied service technician.
NOTICE: Soot may accumulate on the pilot
assembly and the area above the rebox opening.
Periodic cleaning may be required.
Burner Ignition and Operation
Frequency: Annually
By: Qualied Service Technician
Tools needed: Protective gloves, vacuum cleaner,
whisk brook, ashlight, voltmeter, indexed drill set
and a manometer.
• Check for smooth lighting and ignition
carryover to all ports. Verify that there is no
ignition delay.
• Inspect for lifting or other ame problems.
• Verify manifold and inlet pressures. Adjust
regulator as required.
• Inspect pilot ame pattern and strength. Clean
or replace orice spud as necessary.
• Inspect pilot ame sensing rod for soot,
corrosion and deterioration. Polish with ne
steel wool or replace as required.
• Verify that there is not a short in ame sense
circuit by checking continuity between pilot
hood and ame sensing rod. Replace pilot as
necessary.

13Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
A. Frequently Asked Questions
Contact your dealer for additional information regarding operating and troubleshooting. Visit
www.hearthnhome.com to locate a dealer
5
Frequently Asked Question and Troubleshooting
ISSUE SOLUTION
Odor from replace
When rst operated, this replace may release an odor for the rst several hours. This is
caused by the burning off of any oils remaining from manufacturing. Odor may also be
released from nishing materials and adhesives used around the replace.
Metallic noise
Noise is cause by metal expanding and contracting as it heats up and cools down,
similar to the sound produced by a furnace or heating duct. This noise does not affect
the operation or longevity of the replace.
Wall above appliance feels
hot to the touch
No action is necessary. This appliance ships with a non-combustible material.
Specications of the non-combustible material are listed in the Installer’s Manual for this
appliance.
B. Troubleshooting
With proper installation, operation and maintenance your gas appliance will provide years of trouble-
free service. If you do experience a problem, this troubleshooting guide will assist a qualied service
technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting
guide can only be used by a qualied service technician. Contact a dealer to arrange a service call by
a qualied service technician.
IntelliFire™ Ignition System
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
Pilot Won’t light. The
ignition/module makes
noise, but no spark.
Incorrect Wiring Verify “S” wire (orange) for ignitor are connected to
correct terminals on module and pilot assembly.
Loose connections or electrical
shorts in the wiring.
Verify no loose connections or electrical shorts in wiring
from module to pilot assembly. Verify connections
underneath pilot assembly are tight; also verify igniter
and ame sense wires are not grounding out to metal
chassis, pilot burner, pilot enclosure, mesh screen if
present, or any other metal object.
Ignitor gap is too large Verify gap of igniter to right side of pilot hood. The gap
should be approximately .17 in. or 1/8 in. (3 mm).
Pilot won’t light. There is no
noise or spark,
No power, transformer installed
incorrectly.
Verify that transformer is installed and plugged into
module. Check voltage of transformer at connection to
module. Acceptable readings of a good transformer are
between 3.2 and 2.8 volts AC.
A shorted or loose connection
in wiring conguration or wire
harness.
Remove and reinstall the wiring harness that plugs into
module. Verify there is a tight t. Verify pilot assembly
wiring to module. Remove and verify continuity of
each wire in wiring harness. Replace any damaged
components.
Junction box Wiring Verify that 110-120 VAC power is “ON” to junction box.
Module not grounded Verify black ground wire from module wire harness is
grounded to metal chassis of appliance.

14 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
Pilot lights but continues
to spark, and burner will
not ignite. (If the pilot
continues to spark after
the pilot ame has been lit,
ame rectication has not
occurred.)
A short or loose connection in
ame sensing rod.
Verify all connections to wiring diagram in manual. Verify
connections underneath pilot assembly are tight. Verify
connections are not grounding out to metal chassis, pilot
burner, pilot enclosure or screen if present, or any other
metal object.
Poor ame rectication or
contaminated ame sensing
rod.
Verify correct pilot orice is installed and gas inlet is set
to pressure specications. Check pilot for soot. Clean if
necessary.
Module is not grounded.
Verify module is securely grounded to metal chassis of
appliance. Verify that wire harness is rmly connected to
the module.
Damaged pilot assembly or
contaminated ame sensing rod
Verify that ceramic insulator around the ame sensing
rod is not cracked, damaged, or loose. Verify connection
from ame sensing rod to white sensor wire. Polish
ame sensing rod with ne steel wool to remove any
contaminants that may have accumulated on ame
sensing rod. Verify continuity with a multimeter with
ohms set at lowest range. Replace pilot if any damage is
detected.
Module
Turn wall control to OFF position. Remove ignitor wire “I”
from module. Turn wall control to ON position. If there is
no spark at “I” terminal module must be replaced. If there
is a spark at “I” terminal, module is ne.
IntelliFire™ Ignition System (Continued)
Pilot sparks, but will not
light.
Gas supply. Verify that incoming gas line ball valve is “open”. Verify
that inlet pressure reading is within acceptable limits.
Ignitor gap is too large. Verify gap of igniter to right side of pilot hood. The gap
should be approximately .17 in. or 1/8 in. (3 mm).
Module is not grounded. Verify module is securely grounded to metal chassis of
appliance.
Pilot valve solenoid
Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid
from module. If below 1.5 volts, replace module. If 1.5
volts or greater, replace valve.

15Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
LED Lights will not turn
on (Appliance or Control
Panel)
No AC power to
appliance
Check that GFCI breaker is operating as intended and is
not tripped. Verify that AC power has been connected to
the appliance. Ensure that both the 3V IPI control module
power supply as well as the LED power supply are securely
plugged into the appliance junction box.
Faulty Wiring Check appliance for loose/corroded connections or shorted
wires.
LED Failure Check for 12VDC from power supply. If 12VDC is present,
LED strip is bad.
Power Supply Failure Check for 12VDC. If no 12VDC is present, power supply is
bad
Control Panel Failure Replace Switch assembly
Appliance does not
turn on when Control
Panel on/off switch is
depressed
No AC power to
appliance
Check that GFCI breaker is operating as intended and is
not tripped. Verify that AC power has been connected to the
appliance. Ensure that both the 3V IPI control module power
supply as well as the 12V screen and LED power supply are
securely plugged into the appliance junction box.
Faulty Wiring Check appliance for loose/corroded connections or shorted
wires.
Control Panel Failure Replace Control Panel
C. Troubleshooting – Screen/LEDs/Control Panel

16 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
D. Accessing the LEDs
1. Turn off gas supply and disconnect main
power to appliance before performing any
maintenance.
2. Remove glass deection shield and place on a
clean at surface.
3. Remove all media from hearth surface.
4. Remove screen to access LED strips inside
LED channels.
5. To access LED control module and power
module, lift engine and place two legs provided
under engine against lower front space at the
bottom of the face, attaching at the top in slots
suspending engine giving open access to all
controls.
Junction box
Appliance
Control box
LED control module
Leg support bracket
LED transformer
Figure 5.1. Appliance with engine lifted

17Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
6
Reference Materials
A. Accessories
Optional Media Kits
Several optional glass media kits are available for the Lanai series outdoor
gas appliance. Contact your dealer for more information.
Media Kits:
• Media-Ebony-48
• Media-Cobalt-48
• Media-Red-48
• Media-Amber-48
Optional Screen – ODLANAIG-51SCN
• The Lanai series outdoor gas appliance offers a protection screen that
is designed to protect the inside of the appliance from trash and other
debris (sticks, leaves, etc.) while not in use. This appliance may be
operated with the screen installed.
Optional Trim Kit – ODLANAIG-51CFT
• The Lanai series outdoor gas appliance offers a trim kit that will allow
the owner the option to cover the face of the appliance down to the
rebox opening. This four (4) piece kit comes with an integrated
eyebrow and 3/4” stainless steel lip that frames in the opening for a
clean and seamless install.
Optional Drain Pan – ODLANAIG-51DP
• The lanai series outdoor gas appliance offers a drain pan that is
designed to channel moisture to the front or rear of the enclosure
housing the unit. This option will help ensure moisture does not
become trapped inside the structure and helps to keep the area under
the appliance free of standing water.
CAUTION! Risk of Fire and Electric Shock! Use ONLY Hearth & Home
Technologies-approved optional accessories with this appliance. Using
non-listed accessories could result in a safety hazard and will void the
warranty.

18 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
B. Service Parts
Service Parts ODLANAIG-51
Beginning Manufacturing Date: April 2016
Ending Manufacturing Date: Active
Lanai Outdoor Gas Fireplace
Part number list on following page.
12/20
1
7
6
3
2
8
9
10
11
12
13
14
15
16
17
19
20
21
22
23
24 25
26
27
28
30
31
32
18
4
5
34 35
29
33
►

19Outdoor Lifestyles by Hearth & Home Technologies Inc. • Lanai Owner’s Manual • 20308570 Rev. P • 12/20
Service Parts ODLANAIG-51
Beginning Manufacturing Date: April 2016
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number
and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1Top Stando󰀨 Qty 4 req SRV4090-511
2 Eyebrow 20308497K
3 Non-combustible Board 20308566K
4 Cover Plate 20308643K
5 LED Power Module 20308559K
6Bottom Stando󰀨 Qty 2 req 20308606K
7 Engine Stand Qty 2 req 20308575K
8 Screen Retainer, Flat Qty 2 req SRV4604-105
9Flame Ba󰀪e 20308707K
10 Screen Retainer, 90°/Glass Bracket SRV4604-106
11 Expanded Metal, Stainless Steel Qty 2 req 20308481K
12 Burner Assembly 20308482K
13 Engine Base Assembly 20308479K
14 Deection Glass SRV4604-326
15 LED Light Strip Qty 2 req 20308557K
16 LED Control Mounting Plate 20308519K
17 LED Control Module SRV4121-035
18 Control Module SRV593-592 Y
19 3V Transformer SRV593-593 Y
20 Wire Assemlby SRV593-590 Y
21 Valve Assembly, NG SRV593-500 Y
22 Brass Tee, 5/16 Tube SRV43D0181
23 Tube, Tee to Injector Qty 2 req 20308556K
24 Venturi Qty 2 req 20306795K
25 Injector Drill, #32 Qty 2 req 57D0209K
26 Tube, Valve to Tee 20308554K
27 Pilot Assembly, NG SRV2090-012 Y
28 Flexline w/Shuto󰀨 Valve SRV69D0030 Y
29 Overlay, Complete (Outer) 4604-127
30 Pilot Bracket 20308520K
31 Pilot Shield 20308521K
32 Jig, Media Placement 20308651K
33 Overlay Kit (Inner) 4604-025
34 A/C Outlet Box Cover 20308627K
35 Junction Box Assembly SRV4604-026
Additional service part numbers appear on following page.