Hearth & Home Outdoor Lifestyles ODCOUG-36NR User manual

1Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
Owner’s Manual
Care and Operation
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
NOTICE: DO NOT discard this manual!
Model:
ODCOUG-36NR
ODCOUG-36TS
ODCOUG-42NR
ODCOUG-42TS
WARNING! Risk Of Fire!
Do not install glass doors on this appliance.
Glass doors could cause overheating
of adjacent structures.
DANGER
FIRE OR EXPLOSION HAZARD
If you smell gas:
• Shut off gas to the appliance.
• 
• If odor continues, leave the area immediately.
•          
department.
• 
or explosion, which could cause property damage,
personal injury, or death.
WARNING
-
pors and liquids in the vicinity of this or any other
appliance
        
stored in the vicinity of this or any other appliance.
WARNING: For outdoor use only.
-

WARNING: Improper installation, adjust-
ment, alteration, service or maintenance can cause
injury or property damage. Read the installation,
operating and maintenance instructions thoroughly

WARNING: If the information in this manual

result causing property damage, personal injury, or
loss of life.

2 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
1 Welcome
A. Congratulations ..........................................3
B. Limited Warranty.........................................4

  ................................6
  .....................................6
C. Electrical Codes .........................................6
D. Fuel ............................................................6
E. California ....................................................6
3 Important Safety and Operating
Information
A. Appliance Safety.........................................7
B. General Operating Parts.............................8
  .....................................8
D. Good Faith Wall Surface/TV Guidelines.....8
E. Before Lighting Appliance.........................10
F. Lighting Instructions (IPI) .......................... 11
G. Appliance Break-in ...................................12
H. Wall Control ..............................................12
I. Valve and Component Access ...................12
4 Maintenance and Service ................................
A. Maintenance – Frequency and Tasks.......13
B. Maintenance Tasks – Homeowner ...........13
 
Technician ................................................14
5 Frequently Asked Question and
Troubleshooting
A. Frequently Asked Questions.....................15
  ........................................15
  ..............16
6 Reference Materials
A. Accessories ..............................................17
B. Service Parts ............................................18
C. Contact Information ..................................26


3Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
1
Welcome
A. Congratulations
Congratulations on selecting the Courtyard
outdoor gas appliance, an elegant and clean
     
Outdoor Lifestyles gas appliance you have
selected is designed to provide the utmost in

As the owner of a new appliance, you’ll want to
read and carefully follow all of the instructions
contained in this owner’s manual. Pay special
attention to all cautions and warnings.

reference. We suggest that you keep it with your
other important documents and product manuals.
The information contained in this owner’s manual,
unless noted otherwise, applies to all models and
gas control systems.
Your new Courtyard gas appliance will give you

Welcome to the Outdoor Lifestyles family of
appliance products!
Listing Label Information/Location 
the rating plate usually located in the control area of the appliance.
Model
Type of Gas
Local Dealer Information
Dealer: Fill in your name,
address, phone number
and email information in
the space provided.
Appliance Information:
Brand: __________________ Model Name: __________________
Serial Number: __________________ Date Installed: __________________
Dealer Name: ________________________________
Address: ________________________________
________________________________
 ________________________________
Email: ________________________________
Gas
Information
4150-990A
Hearth & Home Technologies
7571 - 215th Street West
Lakeville, MN 55044
SERIAL NO:
MP150000001
MH61458
FOR OUTDOOR USE ONLY / POUR USAGE À L’EXTÉRIEUR SEULEMENT.
NOT FOR USE WITH SOLID FUEL
NOT FOR USE WITH GLASS DOORS
Model No: Serial No:
LESS THAN / MOINS DE 3 AMPERES., 115V., 60 Hz
REMOVAL OF THIS MARKING WILL VOID COMPLIANCE OF THIS APPLIANCE WITH ANSI Z21.97/CSA 2.41
THIS INSTALLATION MUST CONFORM WITH LOCAL CODES OR, IN THE ABSENCE OF LOCAL CODES, WITH THE
NATIONAL FUEL GAS CODE, ANSI Z223.1/NFPA 54, OR THE NATURAL GAS AND PROPANE INSTALLATION CODES
FOR OUTDOOR USE: MUST BE INSTALLED IN ACCORDANCE WITH CSA/ANSI Z21.97-2017 OUTDOOR
DECORATIVE GAS APPLIANCES.
FOR INDOOR USE (U.S. ONLY): MUST BE INSTALLED IN ACCORDANCE WITH CSA/ANSI Z21.91:20 VENTLESS
FIREBOX ENCLOSURES FOR GAS-FIRED UNVENTED GAS LOG TYPE ROOM HEATERS AND CSA/ANSI
Z21.11.2:19 UNVENTED ROOM HEATER, NOT TO EXCEED 40,000 BTU/HR (11,723 W)
MH62953
MFG. DATE:
GAS TYPE:
FOR USE ONLY WITH BARRIER(S) PART NO(S). ODCOUG-36SCN, ODCOUG-42SCN. FOLLOW INSTALLATION INSTRUCTIONS.
GAS-FIRED
NATURAL GAS/ GAS NATUREL PROPANE GAS
INPUT 55,000 btu/hr (16.119 kW) 53,000 btu/hr (15.533 kW)
MANIFOLD PRESSURE 3.5 in. w.c. (.87 kPa) 10.0 in. w.c. (2.49 kPa)
MIN. GAS SUPPLY FOR INPUT ADJ. 5.0 in. w.c. (1.24 kPa) 11.0 in. w.c. (2.74 kPa)
MAX GAS SUPPLY 10.0 in. w.c. (2.49 kPa) 13.0 in. w.c. (3.23 kPa)
ORIFICE SIZE .1495 in. (3.8 mm) .086 in. (2.2 mm)

4 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
B. Limited Warranty
Outdoor Lifestyles Warranty - 2108-975C – 6/5/2019 - 1

Outdoor Lifestyles by Hearth & Home Technologies™
Limited Lifetime Warranty
Hearth & Home Technologies (“HHT”) extends the following warranty for all Outdoor Lifestyles by HHT™
brand products (“Products”) that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:
HHT warrants to the original owner of the Product at the site of installation, and to any transferee taking
ownership of the Product at the site of installation within one year following the date of original purchase,
that the Product will be free from defects in materials and workmanship at the time of manufacture. After
installation, if covered components manufactured by HHT are found to be defective in materials or
workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered
components. This warranty is subject to conditions, exclusions and limitations as described below.

WARRANTY PERIOD:
The warranty period begins on the earlier of: (i) the date of invoice for the Product;
(ii) in the case of new home construction, the date of first occupancy of the residence or six months after
the date of sale of the Product by an HHT authorized dealer, whichever occurs first; or (iii) the date 24
months following the date of Product shipment from HHT, regardless of the invoice or occupancy date.

WARRANTY CONDITIONS:
xThe Limited Lifetime Warranty covers Products that are purchased through a HHT authorized
dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites.
xThis warranty is only valid while the Product remains at the site of original installation.
xContact your installing dealer for warranty service. If the installing dealer is unable to provide
necessary parts, contact the nearest HHT authorized dealer. Additional service fees may apply if
you are seeking warranty service from a dealer other than the dealer from whom you originally
purchased the Product.
xCheck with your dealer in advance for any costs to you when arranging a warranty call. Travel
and shipping charges for parts are not covered by this warranty.
xThe Product body, metal firebox and heat exchanger carry the Limited Lifetime Warranty from the
date of installation.
xThe following components do not carry the Limited Lifetime Warranty but are warranted as follows:
ROne Year from Date of Installation:
Gas and Electrical Components or Gaskets
Nickel Plated Materials
xExcludes tarnishing
Glass Breakage, Logs/Refractory/Glass Panels due to thermal breakage
xSurface, hairline cracks, scratches and slight color changes are not covered
Venting, optional accessories, optional glass doors
Labor Associated with Warranty Service Work
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in
color of interior and exterior surface finishes may occur; this is not a flaw and not covered under
warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse,
scratches, melted items, or other external sources and residues left on surfaces from the use of
abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty
period. These parts include: paint, firebricks, grates, flame guides and the discoloration of glass.
• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are
normal and complaints related to this noise are not covered by this warranty.

5Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
B. Limited Warranty (continued)
Outdoor Lifestyles Warranty - 2108-975C – 6/5/2019 - 2

• Damages resulting from: (1) failure to install, operate, or maintain the Product in accordance with
the installation instructions, operating instructions, and listing agent identification label furnished
with the Product; (2) failure to install the Product in accordance with local building codes; (3)
shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with
damaged, corroded or failed components, accident, or incorrectly performed repairs; (5) inad-
equate ventilation, negative pressure or environmental conditions, including, without limitation:
hail, snow, ice, fallen branches, flooding, water damage and fading of color; (6) use of fuels other
than those specified in the operating instructions; (7) installation or use of components not
supplied with the Product or any other components not expressly authorized and approved by
HHT; (8) modification of the Product not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the Product.
• Non-HHT venting components, hearth components or other accessories used in conjunction with
the Product.
• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is
installed.
• The Product’s capability to heat the desired space. Information is provided to assist the consumer
and the dealer in selecting the proper appliance for the application. Consideration must be given
to the Product’s location and configuration and environmental conditions.

This warranty is void if:
• The Product has been over-fired or operated in atmospheres contaminated by chlorine, fluorine,
or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or
tubes, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes and
cracking or spalling of refractory or cementitious materials.
• The Product is subjected to prolonged periods of dampness, condensation, ice or snow.
• There is any damage to the Product or other components due to water or weather damage
which is the result of, but not limited to, improper chimney or venting installation.

LIMITATIONS OF LIABILITY:
Repair or replacement in accordance with the provisions of this warranty will be the owner’s exclusive
remedy for and will constitute HHT’s sole obligation under this warranty, under any other warranty
(express or implied), or in contract, tort or otherwise; provided, however, that if HHT is unable to provide
repair or replacement in an expedient and cost effective manner, HHT may discharge all such obligations
by refunding the purchase price of the Product. No employee, agent, dealer, or other person is authorized
to give any warranty on behalf of HHT. TO THE EXTENT ALLOWED BY LAW, HHT MAKES NO OTHER
WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. HHT WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL
OR INCIDENTAL DAMAGES ARISING OUT OF DEFECTS IN OR USE OF THE PRODUCTS. Some
states do not allow exclusions or limitation of incidental or consequential damages, so these limitations
may not apply to you. This warranty gives you specific rights; you also may have other rights, which vary
from state to state. The duration of any implied warranty is limited to the duration of the warranty period
specified herein.











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6 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23



NOTE: 




the appliance are kept clean.
 
MODEL: ODCOUG-36NR; ODCOUG-36TS
ODCOUG-42NR; ODCOUG-42TS
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Outdoor Decorative Gas Appliances
STANDARD: ANSI Z21.97-2017, CSA 2.41-2017
  C. Electrical Codes
NOTICE: This appliance must be electrically wired
and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code
ANSI/NFPA 70-latest edition or the Canadian Electric
Code CSA C22.1.
 -
tected with ground-fault circuit-interrupter protection,

D. Fuel

NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
This product is listed to ANSI standards for “Outdoor Dec-
orative Gas Appliances” and “Gas Fired Appliances for
Use at High Altitudes.”

the installation must conform with local codes, or in the
National Fuel Gas Code,
ANSI Z223.1/NFPA 54, or International Fuel Gas Code.
WARNING: This product and the
fuels used to operate this product (liquid
propane or natural gas), and the products
of combustion of such fuels, can expose
you to chemicals including benzene, which
is known to the State of California to cause
cancer and reproductive harm. For more
information go to: www.P65Warnings.
ca.gov.
E. California
2

Model
Gas
Type
Max Input
BTU

Size
Burner Air
Shutter
ODCOUG-36NR/TS
ODCOUG-42NR/TS
Natural 55,000 #25
(.1495 in.) 1/16” Open
Propane 53,000 #44
(.086 in.) Fully Open

7Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
A. Appliance Safety
WARNING! DO NOT operate appliance before
reading and understanding operating instruc-
tions. Failure to operate appliance according to

Young children should be carefully supervised
when they are in the same room as the
appliance. Toddlers, young children and others

• 
at risk individuals in the house.
• To restrict access to an appliance, install an

children and other at risk individuals out of the
room and away from hot surfaces.
• Install wall switch out of reach of children.
• Never leave a child alone near a hot appli-
ance, whether operating or cooling down.
• Teach children to NEVER touch the appliance.
• Consider not using the appliance when chil-

Contact your dealer for more information, or visit:

To prevent unintended operation when not using
your appliance for an extended period of time
(winter months, vacations, trips, etc:)
• Turn off wall controls.
• Turn off gas shutoff valve.
• 
Fire Screen
• Mesh screens are standard on the appliance
• 
in operation
Clear Space
WARNING! DO NOT place combustible objects
in front of the appliance. High temperatures
        


Over Firing


-
ance.
3
Important Safety and Operating Information
WARNING
HOT SCREENS WILL CAUSE
BURNS.
DO NOT TOUCH APPLIANCE
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH APPLIANCE.
• Keep children away.
• CAREFULLY SUPERVISE children in same
room as appliance.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or

• Clothing, furniture, draperies and other

or near the appliance.
CLEAR SPACE
3 FT. IN
FRONT OF
APPLIANCE
Figure 3.1. Clear Space Requirements

8 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
B. General Operating Parts
Figure 3.2 references the general operating parts
of the appliance.
C. 
WARNING! RISK OF FIRE OR EXPLOSION!
Appliance must be set up for compatible gas type!
• This appliance is designed to operate on
either natural gas or propane. Make sure the

for installation site.
•       
     

Notice: Temperatures listed above are taken with
a temperature measuring probe as prescribed by
"
Temperatures on walls or mantels taken with
an infrared thermometer may yield increased
temperatures of up to 30°F (17°C) or more
depending on the thermometer settings and
material characteristics being measured. Use
     
to withstand these conditions. For additional
#$
Installation Manual.
Ceiling or
Overhang
Additional
Structure or
Sidewall
Appliance
Mantel
Figure 3.2. General Operating Parts
D. Good Faith Wall Surface/TV
Guidelines
Measurements
from top edge of
the opening
Appliance front
To Ceiling
140°F
150°F
150°F
160°F
140°F
6 in.
12 in.
18 in.
24 in.
30 in.
Figure 3.3. 

9Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
Combusble Mantel A
inch 20.00
mm 508
Non-Combusble Mantel
inch 15.00
mm 381
Good Faith Guidelines for TV on’s above a Typical Gas Appliance
TV on the wall TV recessed into the wall
Notes:
1. These are good faith recommended clearances only and not a guarantee of compliance with all TV
manufacturers’maximum allowable operating temperatures.
2. Since every installation has unique air ow characteristics and maximum allowable operating tempera
tures can vary from manufacturer to manufacturer and from model to model, actual TV temperatures
should be validated at the time of each installation. TVs should not be used in situations where the actual
TV temperature exceeds the manufacturers’maximum allowable operating temperatures identied in the
TV’s technical specications. Contact the TV’s manufacturer directly if you cannot locate this information
or have questions regarding the information.
3. Mantel height and depth must conform to mantel requirements specied in the installation manual.
4. “A”dimension taken from the top of the appliance opening.
5. Suggestions on how to further reduce TV temperatures:
-Increase“A”and/or 27”minimum TV height dimensions.
6" Min.
A Min.
27" Min.
12" Min.
TV
27" Min.
A Min.
12" Min.
TV
Figure 3.4. Good Faith Clearances

10 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
E. Before Lighting Appliance


• -
moved from inside and/or underneath the

• Review proper placement of media, grates
and logs.
• Check the wiring.
• Ensure there are no gas leaks.
• Remove all stainless steel coating material.

11Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
F. Lighting Instructions (IPI)
1. This appliance is equipped with an ignition

DO NOT
2.         

you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this la-

3. 
 
4. If the appliance does not light after three tries,
call your service technician or gas supplier.
LIGHTING
INSTRUCTIONS (IPI)
TO TURN OFF
GAS TO APPLIANCE
1. 
2. Service technician should turn off electric
power to the control when performing service.
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: 
may result causing property damage, personal injury or loss of life.
CAUTION:
NOT FOR USE
WITH SOLID FUEL
WARNING:
GAS
VALVE
For additional information on operating your

A. This appliance is equipped with an
intermittent pilot ignition (IPI) device
-
er. DO NOT
hand.
B. BEFORE LIGHTING, smell all around
the appliance area for gas. Be sure to

gas is heavier than air and will settle

WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electric switch; do

DO NOT CONNECT LINE VOLT-
AGE (110/120 VAC OR 220/240
VAC) TO THE CONTROL VALVE.
Improper installation, adjustment, al-
teration, service or maintenance can
cause injury or property damage. Re-
fer to the owner’s information manual
provided with this appliance.
This appliance needs fresh air for
     
so there are provisions for adequate

If not installed, operated, and main-
tained in accordance with the manufac-
turer’s instructions, this product could
      
     
the State of California to cause can-

harm.

clean. See installation and operating
instructions accompanying appliance.
Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gaso-

vapors away.
• Immediately call your gas supplier

gas supplier’s instructions.
• If you cannot reach your gas suppli-

C. DO NOT use this appliance if any
  -
-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which

For use with natural gas and propane.
      

this appliance to the alternate fuel.
For assistance or additional informa-
     -
vice agency or the gas supplier.
Final inspection by


12 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
G. Appliance Break-in
Initial Break-in Procedure
When you light the appliance, you may notice that
it produces heat which does have an associated

to four hours on the initial start-up. Turn it off and
let it cool completely.
WARNING! Risk of Fire or Burns! Provide ade-
quate clearance for service access. Due to high
temperatures, the appliance should be locat-

draperies.
WARNING! DO NOT   
in front of the appliance. High temperatures could

H. Wall Control
Wall Control Operation
The Courtyard series appliance comes standard
       
3.5.
This switch toggles the On/Off function of the

• 
and run continuously.
• 
CAUTION! Risk of Electric Shock! Avoid
touching wires and electrical components in
appliance control cavity.
I. Valve and Component Access
Gas valve and electrical components are located



• To remove the Valve Access Cover, carefully

-
essary to clear media from the cover.
• Gas valve and electrical components should

Figure 3.5. Wall Control Switch
Figure 3.6. Valve Access
Appliance
Components
Valve Access Cover
FLAME
ON/OFF
On/O Switch

13Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
When properly maintained, your appliance will
-
tact your dealer to answer questions regarding

your appliance. Visit www.hearthnhome.com to
locate a dealer. We recommend annual service

A. Maintenance – Frequency and Tasks
B. Maintenance Tasks – Homeowner
CAUTION! Risk of Burns! The appliance shall
be turned off and cooled before servicing.
      
-
forming any of the listed tasks, please call your
dealer for a service appointment.
       
excessive dirt, dust, leaves, insects etc. It is im-

      
       
-
placed prior to operating the appliance.
NOTE: If the appliance is installed on a screened
porch, ensure the screen is kept clean to maintain

Fire Screen or Optional Screen Front
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves
• Assess condition of screen mesh and replace
as necessary.
• Inspect for scratches, dents or other damage
that can lead to rust when exposed to weather.
Repair as necessary.
• Vacuum and dust surfaces.
Wall Control
Frequency: Seasonally
By: Homeowner
Tools needed: None
• Verify operation of controls
• On/Off
Cleaning the Media
Caution! Make sure the media is cool to the touch



rinsed thoroughly with water to remove dust and
small particles. An easy method to clean the me-
dia is to place the media into a pail and rinse thor-
oughly. Spread the media out over paper towels

into the appliance.
Cleaning the Appliance
Caution! Before cleaning make sure the appli-
ance is cool and the power to the unit is turned off.
Using a stainless steel cleaner. Apply to a terry
cloth and wipe appliance following the grain of the
stainless. Do not spray cleaner directly into the
appliance. Use caution while cleaning the mesh
as the edges are sharp and may tear the cleaning
cloth.
Note: During operation it is common that some
sooting will occur on the logs as well as panels.
       
Clean soot from the appliance as frequently as
4
Maintenance and Service
Any safety screen or guard removed for servicing must

Task: Frequency: To be
completed by:
Fire Screen or
Optional Screen
Front
Annually Homeowner
Wall Control Seasonally
Media/Logs/Glass Annually 
Technician
Burner ignition
and operation Annually  Technician




14 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
-
nent discoloration.

Service Technician
-

NOTICE: Soot may accumulate on the pilot as-
%
Periodic cleaning may be required.
Burner Ignition and Operation
Frequency: Annually
By:
Tools needed: Protective gloves, vacuum clean-

set and a manometer.
• Check for smooth lighting and ignition carry-
over to all ports. Verify that there is no ignition
delay.
• 
• Verify manifold and inlet pressures. Adjust
regulator as required.
• 

•        -

wool or replace as required.
• 
     

necessary.

15Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
A. Frequently Asked Questions
Courtyard Appliance
Contact your dealer        
www.hearthnhome.com to locate a dealer
5
Frequently Asked Question and Troubleshooting
ISSUE SOLUTION
Odor from appliance



Metallic noise


the operation or longevity of the appliance.

hot to the touch

to the touch during operation. This is normal, no action is necessary.
B. Troubleshooting


 


IntelliFire™ Ignition System
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
Pilot Won’t light. The
ignition/module makes

Incorrect Wiring
Verify sensor wire (white) and igniter wire (orange)
are connected to correct terminals on module and

Loose connections or electrical
shorts in the wiring.
Verify no loose connections or electrical shorts in wiring





Ignitor gap is too large Verify gap of igniter to right side of pilot hood. The gap

Pilot won’t light. There is no
noise or spark,
No power, transformer installed
incorrectly.
Verify that transformer is installed and plugged into
module. Check voltage of transformer at connection to


A shorted or loose connection

harness.
Remove and reinstall the wiring harness that plugs into

wiring to module. Remove and verify continuity of
each wire in wiring harness. Replace any damaged
components.
 
Module not grounded 
grounded to metal chassis of appliance.

16 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23


not ignite. (If the pilot
continues to spark after


occurred.)
A short or loose connection in

Verify all connections to wiring diagram in manual. Verify

connections are not grounding out to metal chassis, pilot




rod.


necessary.
Module is not grounded.
Verify module is securely grounded to metal chassis of

the module.



rod is not cracked, damaged, or loose. Verify connection



sensing rod. Verify continuity with a multimeter with
ohms set at lowest range. Replace pilot if any damage is
detected.
Module
Turn wall control to OFF position. Remove ignitor wire “I”
from module. Turn wall control to ON position. If there is


IntelliFire™ Ignition System (Continued)

light.
Pilot shield covered with media. Verify that the pilot shield is clear of all media. If
covered, remove media and restart.
Gas supply. 

Ignitor gap is too large. Verify gap of igniter to right side of pilot hood. The gap

Module is not grounded. Verify module is securely grounded to metal chassis of
appliance.
Pilot valve solenoid
Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid

volts or greater, replace valve.
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
Appliance does not
turn on when Control
Panel on/off switch is
depressed
No AC power to
appliance


the appliance. Ensure that the 3V IPI control module power

Faulty Wiring Check appliance for loose/corroded connections or shorted
wires.
Control Panel Failure Replace Control Panel
C. Troubleshooting – Control Panel

17Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
6
Reference Materials
A. Accessories
Drain Pans
• ODGSDP-36 36” Drain Pan
• ODGSDP-42 42” Drain Pan
• ODGSDPFLT-36 36” Drain Pan, Flat
• ODGSDPFLT-42 42” Drain Pan, Flat
LP Conversion Kit
• ODCOUG-NGK Natural Gas Conversion Kit for Courtyard Appliance
• ODCOUG-LPK Propane Conversion Kit for Courtyard Appliance
Controls
• WWT Wired Wall Timer Kit
Optional Door Screen
• ODCOUG-36SCN Framed mesh screen with canopy 36 in.
• ODCOUG-42SCN Framed mesh screen with canopy 42 in.
Log Sets: (for use with GR-ODCOUG)
•  
•  
Grate: (for use with Log Sets)
• GR-ODCOUG Stainless steel grate with lava rock 36 in./42 in.
Optional Liner Kits:
•   
•   
•   
•   
•   
•   
•   
•   
• ODCOUG-36SSL 36” Stainless Steel Liner
• ODCOUG-42SSL 42” Stainless Steel Liner
•
Miscellaneous:
• ODCOUG-VFP Vent Free Plate

18 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
B. Service Parts
Service Parts ODCOUG-36TS, ODCOUG-36NR
Beginning Manufacturing Date: May 2023
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number
and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 36” Combo Trim/Hood SRV4150-171
2Finish Ring Side Qty 2 req SRV4150-166
336” Finish Ring Bottom SRV4150-165
4 Column Cover, Left SRV4150-164
5Burner Assembly See Following Pages
636” Firebox Bottom SRV4150-129
736” Media Retainer SRV4150-168
8 Column Cover, Right SRV4150-163
9 Junction Box Cover Plate SRV4137-115
10 Junction Box SRV4021-013 Y
Clamp Connector SRV230-1670
Screen Rod Qty 2 req SRV4153-302
Firescreen SS Qty 2 req SRV4150-300
Additional service part numbers appear on following page. 6/23
Courtyard 36” Outdoor Gas Fireplace
1
2
3
4
68
9
5
7
10

19Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
Service Parts ODCOUG-36TS, ODCOUG-36NR
Beginning Manufacturing Date: May 2023
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number
and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
5 Burner Assembly SRV4189-000
5.1 Top Plate SRV4189-103
5.2 Pilot Shield SRV4189-111
5.3 Burner Tube Assembly SRV4189-120 Y
5.4 Wind Shield SRV4189-123 Y
5.5 Burner Base SRV4189-101
5.6 Control Module SRV593-592 Y
5.7 Burner Support Left SRV4189-106
5.8  SRV69D0030 Y
5.9 Access Cover SRV4189-104
5.10 Bottom Pan SRV4189-102
5.11 Valve Assembly NG SRV593-500 Y
Propane SRV593-501 Y
5.12 Male Connector Pkg of 5 303-315/5 Y
5.13 Valve Bracket SRV4189-110
5.14 Burner Support, Right Qty 2 req SRV4189-109
5.15 Pilot NG SRV593-512 Y
Propane SRV593-513 Y
5.16  NG SRV582-825 Y
Propane 582-844 Y
5.17 Bulkhead w/Flextube SRV2166-119 Y
5.18 Grate Bracket SRV4189-108
Transformer, 3V SRV593-593 Y
Wire Assembly SRV593-590 Y
Additional service part numbers appear on following page.
5.1
5.2
5.3
5.5
5.6
5.7
5.8
5.9
5.10
5.11
5.4
5.12 5.13
5.14
5.15
5.18
5.16
5.17
#5 Burner Assembly

20 Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner’s Manual • 4150-900 Rev. C • 06/23
Service Parts ODCOUG-36TS, ODCOUG-36NR
Beginning Manufacturing Date: May 2023
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number
and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
11.1 Refractory Bracket Qty 2 req SRV4137-116
11.2 Refractory Bracket Qty 2 req SRV4137-147
11.3 Refractory Left, Traditional Concrete SRV4143-260
11.4 Refractory Back, Traditional Concrete SRV4143-259
11.5 Refractory Right, Traditional Concrete SRV4143-261
Refractory Bracket, SS Qty 2 req SRV4150-147
36” Gray Herringbone Refractory Kit ODCOUG-36GHR
36” Gray Traditional Refractory Kit ODCOUG-36GTR
36” Brown Herringbone Refractory Kit ODCOUG-36BHR
36” Brown Traditional Refractory Kit ODCOUG-36BTR
Additional service part numbers appear on following page.
#11 Refractory Assembly
11.3
11.2
11.1
11.4
11.5