Hearth & Home PRIMO-II Series User manual

1Hearth & Home Technologies • OAKLG-LIN-SM/LG, DWLG-LIN-SM/LG, BIRLG-LIN-SM/LG Log Instructions • 2682-949 Rev. B • 3/23
Traditional Logs, Driftwood Logs, Birch Logs
OAKLG-LIN-SM/LG, DWLG-LIN-SM/LG, BIRLG-LIN-SM/LG
Model: PRIMO-II Series
CAUTION: Logs are fragile, handle with care.
NOTICE: To simplify the installation process, positively identify each individual log before beginning installation.
See Figures 1A - 1F. The individual logs for the Traditional (OAKLG), Driftwood (DWLG) and Birch (BIRLG) log sets
will install in a similar manner. The Driftwood logs are featured in the gures. Key log location features are shown
in Figure 2. Logs are NOT installed in sequential order.
Leave this manual with party responsible for use
and operation.
Figure 1C Log Identication - DWLG-LIN-SM
Figure 1A Log Identication - OAKLG-LIN-SM
7788991010
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77881010
226655113377881010
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Figure 1B Log Identication - OAKLG-LIN-LG
77881010
2266551133
Figure 1D Log Identication - DWLG-LIN-LG
Figure 1E Log Identication - BIRLG-LIN-SM
77881010
226655
11337788991010
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55
1133
Figure 1F Log Identication - BIRLG-LIN-LG

2Hearth & Home Technologies • OAKLG-LIN-SM/LG, DWLG-LIN-SM/LG, BIRLG-LIN-SM/LG Log Instructions • 2682-949 Rev. B • 3/23
Preparation: Install log locating pins, included in hardware bag, into all locations as shown in the gures below. Extra log
pins are included in manual bag. Log pins are identied alphabetically as shown below. Log pin holes are circular in shape,
with the exception of a few rectangular holes, which are shaded in Figures 2A, 2B and 2C. The rectangular holes are only
used for placement on See-Through (ST) models and for Single-Sided models that use black glass (BGK) refractory kits.
See Figure 2.D.
Figure 2C. PRIMO-II-72 / PRIMO-II-72ST Log Pin Placement
Figure 2B. PRIMO-II-60 / PRIMO-II-60ST Log Pin Placement
Figure 2A. PRIMO-II-48 / PRIMO-II-48ST Log Pin Placement
Figure 2D. PRIMO-II Media Tray Log Pin Holes
DEGH
IJK
L
F
ABC
ABC
DEF
GHI
JKL
M
ABC
DEF
G HI
O
N
M
L
K
J
RECTANGULAR HOLERECTANGULAR HOLE
CIRCULAR HOLECIRCULAR HOLE

3Hearth & Home Technologies • OAKLG-LIN-SM/LG, DWLG-LIN-SM/LG, BIRLG-LIN-SM/LG Log Instructions • 2682-949 Rev. B • 3/23
Log Installation: OAKLG-LIN-SM / DWLG-LIN-SM / BIRLG-LIN-SM
Models: PRIMO-II-48, PRIMO-II-48ST
Figure 1 Install Log #10 Figure 2 Install Log #3
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1010
1010 1010
1010
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22
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Figure 3 Install Log #5 Figure 4 Install Log #2
Figure 5 Install Log #8
Log #10: Place Log #10 in back left of rebox using log pins (A) and (B) for positive placement. Place the right side of Log
#10 against log pin (B) and then pivot the left side of Log #10 back to meet log pin (A). See Figure 1.
Log #3: PlacetheleftsideofLog#3againstlog pin (C) and pivottherightside of Log #3 backtomeetlog pin D. See Figure 2.
Log #5: Place the left side of Log #5 against log pin (E). For See Through models and those using black glass refractory,
pivot the right side back until it contacts log pin (F). See Figure 3. For installations with ber refractory, the back right side
will contact the refractory.
Log #2: Place the right side of Log #2 on the at spot on the left side of Log #3. Pivot the left side forward until it contacts
the media tray ledge. See Figure 4.
MEDIA TRAY LEDGEMEDIA TRAY LEDGE
Log #8: Log #8 uses three log pins, J, K and L. Place Log #8 as shown in Figure 5.
Log #7: Set the right side of Log #7 on the left side of Log #8. There should be a one inch overlap as noted in Figure 6.
Pivot the left side of Log #7 back until it contacts log pin (I.)
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Figure 6 Install Log #7
BB
CC
EE
LL
AA
DD
FF
KK
JJ
II1 IN.1 IN.

4Hearth & Home Technologies • OAKLG-LIN-SM/LG, DWLG-LIN-SM/LG, BIRLG-LIN-SM/LG Log Instructions • 2682-949 Rev. B • 3/23
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Figure 7 Install Log #6 Figure 8 Install Log #1
Log #6: Insert the left side support feature of Log #6 into the recess on Log #5. Pivot the right side of the log forward as
far as it can go. Ensure the log is stable and fully engaged with Log #5, the supporting log. See Figure 7.
Log #1: Place the end of Log #1 against log pins (G) and (H) in the back right corner of the rebox. The log should curve
outward as shown. Set the front end of Log #1 on top of Log #6 as shown in Figure 8.
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Media Placement: Install required media as instructed
in the appliance Installation Manual.

5Hearth & Home Technologies • OAKLG-LIN-SM/LG, DWLG-LIN-SM/LG, BIRLG-LIN-SM/LG Log Instructions • 2682-949 Rev. B • 3/23
Figure 2 Install Log #1
Log Installation: OAKLG-LIN-LG / DWLG-LIN-LG / BIRLG-LIN-LG
Models: PRIMO-II-60, PRIMO-II-60ST
Log #1: Center the log left to right between the log pins noted in Figure 1. Slide Log #1 back until it contacts both log pins.
See Figure 2.
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BB
BB
Log #3: Place the left side of Log #3 against log pin (C). Pivot the right side of the log backward until it contacts the log pin
(D) at the rear (black glass refractory and see-through installations) or the ber refractory. See Figure 3.
Log #5: Place the left side of Log #5 against the left log pin (E). Pivot the log backwards until it contacts the rear log pin
(F) for See Through models and those using black glass refractory. For installations with ber refractory, the log will contact
the refractory. See Figure 4.
Figure 1 Log Pins for Log #1
33
CC
Figure 3 Install Log #3 Figure 4 Install Log #5
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Figure 5 Install Log #8
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Figure 6 Install Log #2
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33
Log #8: Place the right side of Log #8 against the right log pin (H). Pivot the left side forward until it contacts the front log
pin (G). See Figure 5.
Log #2: Set the right side of Log #2 on Log #3 as shown in Figure 6. Pivot the left base of the log forward until it contacts
the media tray ledge.
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EE
DD
FF
GG
HH

6Hearth & Home Technologies • OAKLG-LIN-SM/LG, DWLG-LIN-SM/LG, BIRLG-LIN-SM/LG Log Instructions • 2682-949 Rev. B • 3/23
88
88
88
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Figure 7 Install Log #4 Figure 8 Install Log #7
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Figure 9 Install Log #6
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Figure 10 Install Log #9
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Figure 11 Install Log #10
Log #4: Place Log #4 against the right log pin (K). Pivot the log backward until it contacts the left log pin (J). See Figure 7.
Log #7: Set the right side of Log #7 on Log #4 as shown in Figure 8. There should be a 1-1/2 inch overlap as noted. Pivot
the left side of the log forward until it contacts the media tray ledge.
Log #6: Insert the left side support feature of Log #6 into the recess on Log #5 as shown in Figure 9. Pivot the right side
of the log forward until it contacts the media tray ledge. Ensure the log is stable and fully engaged with the supporting log.
Log #9: Set the left side of Log #9 on the support area of Log #6. Pivot the right side base of the log backward until it
contacts the rear log pin (I) for See Through models and those using black glass refractory. See Figure 10. For installations
with ber refractory, the right side will contact the back refractory.
1-1/2IN.1-1/2IN.
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33
Log #10: Place the left side of Log #10 against the left log pin (L). Pivot the right side of the log backward until it contacts
the rear log pin (M). See Figure 11.
44
55
KK
LL
JJ
II
MM
Media Placement: Install required media as instructed
in the appliance Installation Manual.

7Hearth & Home Technologies • OAKLG-LIN-SM/LG, DWLG-LIN-SM/LG, BIRLG-LIN-SM/LG Log Instructions • 2682-949 Rev. B • 3/23
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55
3333
Log Installation: OAKLG-LIN-LG / DWLG-LIN-LG / BIRLG-LIN-LG
Models: PRIMO-II-72, PRIMO-II-72ST
Log #1: Center Log #1 left to right between log pins (A) and (B) as shown in Figure 1 and Figure 2. Slide Log #1 back until
it contacts both log pins.
Log #3: Place the left side of Log #3 against log pin (C). Pivot the right side of the log backward until it contacts the rear
pin (D) for See Through models and those using black glass refractory. See Figure 3. For installations with ber refractory,
the log will contact the back refractory.
Log #5: Place the left side of Log #5 against log pin E. Pivot the right side of the log backward until it contacts the rear log
pin (F). See Figure 4.
Log #7: Place the right side of Log #7 against the right log pin (H). Pivot the left side toward the burner until it contacts log
pin (G). See Figure 5.
Log #2: Place the right side of Log #2 onto the support feature on Log #3. Pivot the left base of Log #2 forward until it
contacts the media tray ledge. See Figure 6.
Figure 2 Install Log #1
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Figure 1 Log Pins for Log #1
Figure 3 Install Log #3
11
11
11
Figure 4 Install Log #5
Figure 5 Install Log #7 Figure 6 Install Log #2
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8Hearth & Home Technologies • OAKLG-LIN-SM/LG, DWLG-LIN-SM/LG, BIRLG-LIN-SM/LG Log Instructions • 2682-949 Rev. B • 3/23
Log #4: Place Log #4 against log pin K on the right shown in Figure 7 and Figure 8. Pivot the log backward until it contacts
the left log pin (J). See Figure 7.
Log #6: Insert the left side support feature of Log #6 into the recess on Log #5. Pivot the right side of the log forward until
it contacts the media tray ledge. Ensure the log is stable and fully engaged with the supporting log. See Figure 8.
Log #8: Set the right side of Log #8 next to log pin (M). Pivot the left side forward, away from the burner, to log pin (L) as
shown in Figure 9.
Log #9: Set the leftsideofLog#9onthesupportareaof Log #8. Pivot the right side base of the log backward until it contacts
the rear log pin (I) for See Through models and those using black glass refractory. For installations with ber refractory, the
right side of Log #9 will contact the back refractory. See Figure 10.
Log #10: Place the left side of Log #10 against the left log pin (N). Pivot the right side of the log backward until it contacts
the rear log pin (O). See Figure 11.
Figure 7 Install Log #4 Figure 8 Install Log #6
Figure 10 Install Log #9
Figure 11 Install Log #10
Figure 9 Install Log #8
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88
88
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1010
77
77
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KK
KK
MM
LL
NN
JJ
II
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Media Placement: Install required media as instructed
in the appliance Installation Manual.

9Hearth & Home Technologies • OAKLG-LIN-SM/LG, DWLG-LIN-SM/LG, BIRLG-LIN-SM/LG Log Instructions • 2682-949 Rev. B • 3/23
Log Set Installed - PRIMO-II-48 DRIFTWOOD Log Set Installed - PRIMO-II-60 DRIFTWOOD
Log Set Installed - PRIMO-II-60 OAK LOGS
Log Set Installed - PRIMO-II-48 OAK LOGS
Log Set Installed - PRIMO-II-48 BIRCH Log Set Installed -PRIMO-II-60 BIRCH
Log Sets Installed
Troubleshooting
If ames impinge upon the logs after installation, minor shifting of log position or media may be necessary to reduce ame
impingement and sooting.

10 Hearth & Home Technologies • OAKLG-LIN-SM/LG, DWLG-LIN-SM/LG, BIRLG-LIN-SM/LG Log Instructions • 2682-949 Rev. B • 3/23
Service Parts List
OAK
HHT Part # Model Description
OAKLG-LIN-SM PRIMO-II-48/ST Oak Linear Log Set - Small
OAKLG-LIN-LG PRIMO-II-60/ST, PRIMO-II-72/ST Oak Linear Log Set - Large
Log Set Installed - PRIMO-II-72 BIRCH
Log Set Installed - PRIMO-II-72 OAK LOGS
Log Set Installed - PRIMO-II-72 DRIFTWOOD
DRIFTWOOD
HHT Part # Model Description
DWLG-LIN-SM PRIMO-II-48/ST Driftwood Linear Log Set - Small
DWLG-LIN-LG PRIMO-II-60/ST, PRIMO-II-72/ST Driftwood Linear Log Set - Large
BIRCH
HHT Part # Model Description
BIRLG-LIN-SM PRIMO-II-48/ST Birch Linear Log Set - Small
BIRLG-LIN-LG PRIMO-II-60/ST, PRIMO-II-72/ST Birch Linear Log Set - Large
Log Sets Installed - (continued)
All Log Sets HHT Part # Model Description
501-836-25 PRIMO-II Series Log Pin (Quantity 25)