Heat & Glo HE36CLX-S User manual

1
Heat & Glo • HE36CLX-S • 2183-900 Rev. H • 1/14
Model: HE36CLX-S
HE36CLXLP-S
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas suppli-
er’s instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
Owner’s Manual
Installation and Operation
DO NOT DISCARD THIS MANUAL
NOTICE
Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
Technologies suggests NFI certified or factory trained
professionals, or technicians supervised by an NFI
certified professional.
• Leave this manual with
party responsible for use
and operation.
DO NOT
DISCARD
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
Installation and service of this appliance should be performed by a
Hearth & Home Technologies factory-trained Energy Pro technician.
WARNING
A barrier designed to reduce the risk of burns
from the hot viewing glass is provided with this
appliance and shall be installed.
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.

Heat & Glo • HE36CLX-S • 2183-900 Rev. H • 1/142
Listing Label Information/Location
Model Name: ___________________________________________ Date purchased/installed:__________________
Serial Number:__________________________________________ Location on fireplace: _____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
A. Congratulations
Congratulations on selecting a Heat & Glo gas fireplace, an
elegant and clean alternative to wood burning fireplaces.
The Heat & Glo gas fireplace you have selected is designed
to provide the utmost in safety, reliability, and efficiency.
As the owner of a new fireplace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Heat & Glo gas fireplace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heat & Glo family of fireplace products!
We recommend that you record the following pertinent
information about your fireplace.
Gas and Electric
Information
Serial Number
Type of Gas
The model information regarding your specific fireplace can be found on
the rating plate usually located in the control area of the fireplace.
Homeowner Reference Information
Model Number
NotNot forfor useuse withwith solidsolid fuel.fuel.
((NeNe doitdoit paspas entreentre utiliseutilise avecavec unun combustiblecombustible solide).solide).
ThisThis applianceappliance mustmust bebe installedinstalled inin accordanceaccordance withwith locallocal codes,codes, ifif any;any; ifif not,not, followfollow ANSIANSI Z223.1Z223.1
inin thethe USAUSA oror CAN/CGACAN/CGA B149B149 installationinstallation codes.codes. (Installer(Installer l’appareill’appareil selonselon lesles codescodes ouou reglementsreglements
locauxlocaux ou,ou, enen l’absencel’absence dede telstels reglements,reglements, selonselon lesles codescodes d’installationd’installation CAN/CGA-B149.)CAN/CGA-B149.)
TypeType ofof GasGas (Sorte(Sorte DeDe Gaz)Gaz)::
NNAATURALTURAL GASGAS
MADEMADE ININ USAUSA
MinimumMinimum PermissiblePermissible GasGas SupplySupply forfor PurposesPurposes ofof InputInput Adjustment.Adjustment.
ApprovedApproved MinimumMinimum (De(De Gaz)Gaz) AcceptableAcceptable 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
MaximumMaximum PressurePressure (Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
MaximumMaximum ManifoldManifold PressurePressure (Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
MinimumMinimum ManifoldManifold PressurePressure (Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
Model:Model:
(Modele):(Modele):
SerialSerial
(Serie):(Serie):
ANSIANSI Z21XX-XXXXZ21XX-XXXX ·· CSACSA 2.XX-MXX2.XX-MXX
XXXXXXXXXXXXXXXX
ININ CANADACANADA
ALTITUDE:ALTITUDE: 0-00000-0000 FT.FT. 0000-0000FT.0000-0000FT.
MAX.MAX. INPUTINPUT BTUH:BTUH: 00,00000,000 00,00000,000
MIN.MIN. INPUTINPUT BTUH:BTUH: 00,00000,000 00,00000,000
ORIFICEORIFICE SIZE:SIZE: #XXXXX#XXXXX #XXXXX#XXXXX XXXXXXXXXXXXXXXX
TotalTotal ElectricalElectrical Requirements:Requirements: 000Vac,000Vac, 00Hz.,00Hz., lessless thanthan 0000 AmperesAmperes
Heat & Glo, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.

3
Heat & Glo • HE36CLX-S • 2183-900 Rev. H • 1/14
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . 5
1 Listing and Code Approvals
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. Glass Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
C. BTU Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
D. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . . 7
E. Non-Combustible Materials Specification. . . . . . . . . . . . . . 7
F. Combustible Materials Specification . . . . . . . . . . . . . . . . . 7
G. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
H. Requirements for the Commonwealth of Massachusetts. . 8
User Guide
2 Operating Instructions
A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
C. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
D. Decorative Doors and Fronts . . . . . . . . . . . . . . . . . . . . . . 10
E. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
F. Wireless Thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
G. Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . 10
H. Lighting Instructions (DSI) . . . . . . . . . . . . . . . . . . . . . . . . 11
I. After Fireplace is Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
J. Surface Temperatures Above Fireplace . . . . . . . . . . . . . . 12
K. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 13
3 Maintenance and Service
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 14
B. Maintenance Tasks-Qualified Service Technician . . . . . . 14
Installer Guide
4 Getting Started
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 16
B. Design and Installation Considerations . . . . . . . . . . . . . . 17
C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 17
D. Inspect Appliance and Components. . . . . . . . . . . . . . . . . 17
5 Framing and Clearances
A. Selecting Appliance Location . . . . . . . . . . . . . . . . . . . . . . 18
B. Constructing the Appliance Chase . . . . . . . . . . . . . . . . . . 19
C. Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
D. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 20
6 Termination Locations
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 21
7 Vent Information and Diagrams
A. Approved Pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
B. Vent Table Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
C. Use of Elbows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
D. Measuring Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
8 Vent Clearances and Framing
A. Wall Penetration Framing. . . . . . . . . . . . . . . . . . . . . . . . . 25
B. Install the Ceiling Firestop . . . . . . . . . . . . . . . . . . . . . . . . 26
D. Install Attic Insulation Shield. . . . . . . . . . . . . . . . . . . . . . . 26
9 Appliance Preparation
A. Securing and Leveling the Appliance . . . . . . . . . . . . . . . . 27
B. Heat Ducting Installation . . . . . . . . . . . . . . . . . . . . . . . . . 28
C. Filtered Return Air Duct . . . . . . . . . . . . . . . . . . . . . . . . . . 28
10 Installing Vent Pipe
A. Assemble Vent Sections (CVP Pipe only) . . . . . . . . . . . . 29
B. Assemble Slip Sections . . . . . . . . . . . . . . . . . . . . . . . . . . 29
C. Secure the Vent Sections . . . . . . . . . . . . . . . . . . . . . . . . . 30
D. Disassemble Vent Sections . . . . . . . . . . . . . . . . . . . . . . . 30
E. Vertical Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
F. Install Storm Collar & Vertical Vent Cap . . . . . . . . . . . . . . 31
G. Install Horizontal Termination Cap (CVP-HCK) . . . . . . . . . . . . . . . 33
11 Condensate Removal System
A. Condensate Removal System . . . . . . . . . . . . . . . . . . . . . 34
B. Winterizing Condensate Removal System. . . . . . . . . . . . 34
12 Control Module Sequence of Operation
A. Sequence of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 36
13 Gas Information
A. Fuel Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
B. Gas Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
C. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
D. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . 39
14 Electrical Information
A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
B. Optional Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
C. Dampers Wiring Requirements . . . . . . . . . . . . . . . . . . . . 40
D. Electrical Service and Repair . . . . . . . . . . . . . . . . . . . . . . 40
E. Equipment Interface Module (EIM). . . . . . . . . . . . . . . . . . 40
F. Junction Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 42
G. Convection Blower Safety Switch. . . . . . . . . . . . . . . . . . . 42


Heat & Glo • HE36CLX-S • 2183-900 Rev. H • 1/144
= Contains updated information.
15 Finishing
A. Splatter Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
B. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 45
C. Facing Material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
D. Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
16 Appliance Setup
A. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 47
B. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
C. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
D. Disengage Firebox from Outer Shell . . . . . . . . . . . . . . . . 47
E. Engage Support Wheels . . . . . . . . . . . . . . . . . . . . . . . . . 47
F. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
G. Refractory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
H. Teco-Sil Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
I. Ember Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
J. Install the Log Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 53
K. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
L. Wireless Thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
17 Reference Materials
A. Appliance Dimension Diagram. . . . . . . . . . . . . . . . . . . . . 56
B. Vent Components Diagrams . . . . . . . . . . . . . . . . . . . . . . 57
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59


5
Heat & Glo • HE36CLX-S • 2183-900 Rev. H • 1/14
B. Limited Lifetime Warranty
4021-645F 02-18-13 Page 1 of 2
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (”HHT”), extends the following warranty for HHT
gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo-
nents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
See conditions, exclusions, and limitations on next page.
Parts Labor Gas Wood Pellet
EPA
Wood
Coal Electric Venting
XXXXXXX
All parts and material except as
covered by Conditions,
Exclusions, and Limitations
listed
XXX
Igniters, electronic components,
and glass
XXXXX Factory-installedblowers
X Molded refractory panels
X Firepots and burnpots
5 years 1 year X X Castings and baffles
7 years 3 years X X X
Manifold tubes,
HHT chimney and termination
10
years
1 year X Burners, logs and refractory
Limited
Lifetime
3yearsXXXXX Fireboxandheatexchanger
XXXXXXX
All replacement parts
beyond warranty period
Warranty Period
HHT Manufactured Appliances and Venting
1 Year
Components Covered
3 years
2 years
90 Days