Heat Storm HS-1500-ILODT Operator's manual

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R
User Manual
Logan Cabinet Heater
and Safety Instructions
1500 W | FORCED AIR | QUARTZ INFRARED ELEMENT
MODEL:
HS-1500-ILODT
HS-1500-ILODB
HS-1500-ILODG
SAVE THIS INSTRUCTIONS MANUAL

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TABLE OF CONTENTS:
Introduction.............................................................1
Safety Awareness...................................................2
Operations & Controls ............................................8
Troubleshooting Guide .........................................12
Questions & Answers ...........................................14
Return Policy ........................................................15
1 Year Limited Warranty .......................................16

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1
Thank you and congratulations on the purchase of your
Heat Storm Smart Heater
IF THE DIRECTIONS IN THIS MANUAL ARE NOT FOL-
LOWED, AN ELECTRIC SHOCK OR FIRE MAY RESULT
CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR
LOSS OF LIFE.
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMA-
BLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR
ANY OTHER HEATING APPLIANCE.
ANY REQUIRED SERVICE OTHER THAN FILTER MAINTE-
NANCE SHOULD ONLY BE PERFORMED BY AN AUTHO-
RIZED SERVICE REPRESENTATIVE.
Any other repairs attempted by anyone other than an au-
thorized service representative will void the warranty.
PLEASE READ THIS MANUAL BEFORE OPERATING THIS
APPLIANCE.
Introduction

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Safety & Awareness
In order to avoid overheating, do not cover the heater. It cannot be used
in a wardrobe.
CAUTION: Whenever the heater is left operating and unattended, cau-
tion may be necessary if children or invalids are nearby.
The appliance should not be used by children or persons with reduced
physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction.
Children being supervised should be instructed not to play with
the appliance.
Always unplug the heater when not in regular use.
Do not operate any heater with a damaged cord or plug or after the
heater malfunctions, has been dropped or damaged in any manner.
Discard heater, or return to an authorized service facility for examination
and/or repair.
If the supply cord is damaged, it must be replaced by the manufacture,
its service agent, or similarly qualied persons in orderto avoid a hazard.
Any repairs to this heater should be carried out by a qualied service
person.
Under no circumstances should this heater be modied. Parts having to
be removed for servicing must be replaced prior to operating this heater
again.
Do not use outdoors.
This heater can NOT be used in bathrooms, laundry areas, and similar
locations. Never locate heater where it may fall into a bathtub or other
water container.

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Do not run the cord under carpeting. Do not the cover cord with throw
rugs, runners or similar coverings. Do not route cord under furniture or
appliances. Place the cord away from high trafc areas, and place the
cord and heater where it will not be tripped over.
To disconnect the heater, power off the device, wait for the fan to stop
blowing to ensure the inside of the heater has been properly cooled,
then remove plug.
Connect to properly grounded outlets only.
This appliance, when installed, must be electrically grounded in ac-
cordance with local codes or, in the absence of local codes, with the
current CSA C22.1 Canadian Electrical Code or for U.S.A. installations,
follow local codes and the National Electrical Code, ANSI/NFPA NO.70.
When using electrical appliances, basic precautions should always be
followed to reduce the risk of re, electrical shock, and injury to persons.
There is a thermostat limiter inside the heater. When the inner tempera-
ture over heats or abnormal heating occurs, the thermostat protective
device will cut off power supply to avoid risk of re or damage to the
heater.
Do not insert or allow foreign objects to enter any ventilation or exhaust
opening as this may cause an electric shock, re, or damage the heater.
To prevent a possible re, do not block air intakes or exhaust in any
manner. Do not use on soft surfaces, like a bed, where the opening may
become blocked.
The heater has hot and arcing or sparking parts inside. Do not use it in
areas where gasoline, paint or ammable liquids are used or stored.
Use this heater only as described in the manual. Any other use is not
recommended by the manufacturer because it may cause re, electric
shock or injury to persons.
Always plug heaters directly into a wall outlet/receptacle.

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Never use with an extension cord or relocatable power tap (outlet/ pow-
er strip).
This heater is for use on 120 volt standard outlets.
HEATER LOCATION
When choosing a location for your new heater, ensure that the general
instructions are followed. For best effect, install the heater out of direct
sunlight. Cold climate installation recommendation: when installing this
unit against a non-insulated exterior wall or chase, it is mandatory that
the outer walls be insulated to conform to applicable insulation codes. If
you choose to place the unit underneath a window or on a poorly insu-
lated exterior wall, please be advised that the heater may read a colder
ambient temperature then what the actual ambient temperature of the
room is.
ELECTRICAL CONNECTION
A 15 AMP, 120 Volt, 60 Hz circuit with a properly grounded outlet is
required. Preferably, the heater will be on a dedicated circuit as other
appliances on the same circuit may cause the circuit breaker to trip or
the fuse to blow when the heater is in operation.
CAUTION: Do not exceed the current rating of the current tap. Always
plug heaters directly into a wall outlet/receptacle. Never use with an
extension cord or relocatable power tap (outlet/ power strip).
CLEARANCE TO COMBUSTIBLES
Keep electrical cords, drapery, furniture and other combustibles at least
3 feet (.9 M) from the front of the heater and 1 foot away from the sides.
WARNING: Make sure the power is turned off before proceeding. Any
electrical repairs or rewiring of this unit should be carried out by a li-
censed electrician in accordance with national and local codes.
If repairing or replacing any electrical component or wiring, the original
wire routing, color coding and securing locations must be followed.

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WARNING: Electrical outlet wiring must comply with local building
codes and other applicable regulations to reduce the risk of
re, electrical shock and injury to persons.
WARNING: Do not use this heater if any part of it has been
under water. Immediately call a qualied service technician to
inspect the heater and replace any part of the electrical system.
Warning: Disconnect power before attempting any maintenance or
cleaning to reduce the risk of re, electrical shock or
personal injury.
Warning: During any service of this appliance, the power to the
unit must be turned off. First turn the main power switch to the
“OFF” position, wait for the fan to stop blowing to ensure the
inside of the heater has been properly cooled. Then remove the
electrical plug from the wall outlet.

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Can I use more than one heater at a time?
Yes, but make sure they are not on the same electrical circuit. Each
heater and appliance should be on its own circuit. If you are on the
fence about having 2 heaters in a room, we recommend the second
heater. The heaters will work together and spend more time in eco
mode. This will prolong the lifespan on your elements, save on power,
and ensure that your room warms up faster.
Can I use the heater on a job / construction site?
Our outdoor infrared heaters are recommended for non-insulated or
outdoor environments. For more information visit: heatstorm.com
Can I move the heater around while it is operating?
It is not recommended to move any portable heater while it is operating.
We recommend turning the heater off and letting it cool down ant then
moving the heater once the fan has completely turned off.
What is the life expectancy for the Quartz Elements?
Average element life is 20,000 hours. The Quartz Elements are replace-
able by an authorized service dealer.
Can I use the heater and another appliance at the same time?
Yes, as long as they are not on the same electrical circuit. Heat Storm
Infrared Heaters are considered to be an appliance. You should not run
more than one large appliance on a single circuit breaker. Your heater,
freezer, refrigerator, microwave oven, washing machine, dryer, and other
such appliances should not share a circuit breaker.
Can I use an extension cord, surge protector, or power strip with
my heater?
It is not recommended. Heat Storm heaters are designed to plug direct-
ly into a grounded 110-volt 15 amp or higher circuit receptacle (outlet).
However, if you have to use an extension cord, the cord should be No.
14 AWG minimum size and rated not less than 1875 watts. The exten-
sion cord should be a 3-wire cord with a grounding type cord and plug
connector.

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Can I use the heater to heat multiple rooms at the same time?
Yes. Keep in mind the heating will vary based on how open your oor
plan is and the sizes of the rooms involved. Our suggestion, give it a try
and see what works best for you. Please be advised that this heater is
good for between 300-1000 square feet of supplemental heating.
My Heater never seems to reach the set temperature, it just keeps
running.
Make sure the lters are clean. If the room is drafty or poorly insulated
the thermostat sensor may be taking an inaccurate reading. Make sure
to keep doors closed so that the heater can heat the room. Also, ensure
that the heater is plugged into an interior wall and is not below a win-
dow. Often, when a heater is below a window the cool air from the win-
dow is causing an inaccurate temperature reading. If none of the above
assist with the problem, your heater may be too small for the room. This
heater is good for between 00-1000 square feet of supplemental heating
and approximately 200 square feet of primary heating. The square foot-
age amounts will vary depending on how well insulated your home is.
My home is not insulated very well, will this heater help me?
Yes, but keep in mind that rooms with little insulation will not retain the
heat as efciently and may result in your heater running longer or more
often.
Can I use the heater if I have vaulted or cathedral ceilings?
Yes, but it may take longer to heat the room initially. Once the room has
reached the desired temperature it will cycle on and off accordingly.
Can the heater be used in a bathroom?
This model is not recomended for bathroom use however, if you choose
to use this in the bathroom, please make sure that it is not in danger
of falling into the bathtub or sink. (check out our wall installed units for
bathroom usage)
Will I be able to use the heater in a basement or garage?
Yes, if the basement is nished with drywall and carpet. Otherwise we
recommend you use our Heat Storm Outdoor Infrared Heaters for this
heating need. For more information visit heatstorm.com or contact cus-
tomer service.

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Operations & Controls

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SELECTING CELSIUS AND FAHRENHEIT
By pressing the “+” or “-” icons at the same time, you can set the heater
to function and display in Celsius or Fahrenheit.
NOTE: Switching between Celsius and Fahrenheit can only be per-
formed using touchscreen on heater or the Smart Life app on Wi-Fi
models and is not available using the remote control.
SETTING THE TEMPERATURE
When pressing either the “+” or “-” icons the display will enter into
temperature setting mode. The heater will indicate that it is in this mode
when the numbers begin to blink. Pressing the “+” or “-” icons will
change the thermostat by 1°F or 1°C.
- The default set temperature of the heater is 70° F or 21° C.
- After 5 seconds without control input the display will exit temperature
setting mode and show the current ambient temperature.
NOTE: After the heater function or power is shut off the blower will con-
tinue to run for several minutes to cool the internal components.
CHILD LOCK FEATURE
Press the ON/OFF icon for 5 seconds to engage child lock.
When the child lock is on, no changes can be made to the settings until
the child lock is turned off.
NOTE: Child lock feature can only be performed using the Control Panel
on the heater or through the Smart Life app on Wi-Fi models, and is not
available using the remote control.
THERMOSTAT CALIBRATION
Thermostat readings can vary based on the environment. If desired, the
thermostat on the heater can be manually calibrated to match the cen-
tral HVAC system.
NOTE: Thermostat calibration can only be for performed using the Con-
trol Panel on the heater and is not available using the remote control.

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WASHABLE LIFETIME FILTER SYSTEM
Heat Storm™ Infrared Heaters come equipped with a washable
lifetime lter which is easy to clean.
We recommend cleaning the lter regularly, about once a month or more
as needed. To do this, follow these steps:
• Locate the lters on your unit. The portable unit has 2 lters, one on
each side of the unit.
• Focus on one side at a time and press both thumb tabs to remove
the lter cover and remove the lter.
• Run warm tap water over the lter, the opposite direction of air ow,
until water runs clear. The lter might excrete some ltered resi-
due, so be cautious not to drip on any stain-able surfaces such as
carpeting. You can also soak the lter in water mixed with a small
amount of mild dish soap (remember to rinse well with clean water
after soaking lter).
• Shake the lter over a sink until excess water is removed and allow it
to drip dry completely before reinstalling.
• DO NOT force or attempt to speed the lter drying process by using
any alternative methods.
• ENSURE that the lter is completely dry before inserting back into
the air inlet and replacing covers.
• Reinstall the lter and replace cover. OR you can clean the lters
with your vacuum.
• Using your vacuum wand, gently run it over the lter cover.
Do not remove the cover or the lter if you choose to clean your
heater with the vacuum.
WARNING: ANY REQUIRED SERVICE OTHER THAN FILTER
MAINTENANCE SHOULD ONLY BE PERFORMED BY AN AUTHORIZED
SERVICE REPRESENTATIVE.
FACTORY RESET
Power off heater and allow time for elements to cool. Unplug and plug in
heater. Within three minutes of plugging in heater, press and hold timer
icon for 10 seconds. This will reset heater to factory settings.

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Troubleshooting Guide
When I power the heater ON, it doesn’t blow any air at rst.
The heater is functioning as it should. The rst 15 seconds allow the in-
frared elements to get hot so that when the fan turns on it moves warm
air into the room.
The heater’s ambient temperature reading does not match my cen-
tral heating thermostat reading. Why?
Thermostats vary in their temperature setting. In most cases, the central
heating thermostat is not as accurate as your Heat Storm thermostat.
• Also, where the temperature sensor is can alter the thermostat read-
ing.
• You can calibrate your heaters thermostat to match your central heat-
ing thermostat. Please see the calibration section of the manual.
The heater keeps blowing air when the heater is turned off. Why?
The heater is functioning as it should. This is the cool down phase. The
heater will run for several minutes (up to 12) to cool down the internal
components. This increases the lifespan of the infrared elements.
The heater is not blowing warm air.
• Check to see if the air inlet is blocked or the air lter is dirty. If the lter
is dirty, clean it.
• The ambient temperature (displayed) is higher than the thermostat
setting.
• There is something blocking the airow. Move the object out-of-the-
way of the heater. This is common if the heater is in a closet or under a
desk.

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Installing the heater near objects may cause the air in your room not to
circulate and therfore have widely varying temperatures within the same
room.
• Disconnect the unit from the wall outlet for 2 hours. After 2 hours,
plug the unit back into the wall outlet. If the problem persists call
customer service at 435–752–6611.
The fan clicks on and runs for under a minute and then turns off.
Why?
• The fan is turning on to attempt to create airow within your room.
The heater is trying to determine if the ambient temperature in the
room has changed.
My heater smells like burning plastic.
• When you rst receive your heater, a light plastic odor is normal.
The heater is brand new and has never been used before. If the
smell persists for more than a couple hours, call customer service at
435–752–6611.
My heater is not showing the temperature, just an error code.
• Unplug the heater for 2 hours, then plug the heater back in.
• Do the factory reset. If the error persists, call customer service.
The temperature sensor (probe) error, when this code shows, the heating
element and fan are turned off. Heater needs to be unplugged and
check the temperature sensor which could be loose or disconnected or
damaged.
Program cannot set up to run, heater needs to be unplugged and
plugged in again. If this air is still there after several tries, the PCBA
needs to be replaced.
This is a heater tilt-over error. When this code shows, the heater and fan
are turned off. The heater can be turned back on again by touching on/
off icon after heater is standing up again.
Incorrect high voltage power supply air. The heater must be unplugged
immediately.
The temperature is less than 16°F (-9° C)
The temperature is greater than 99°F (37° C)
“EE”
“EO”
“E1”
“UH”
LO
HI

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Why does the Blower Fan keep running after I have turned off the
unit?
The Blower Fan will continue to run until the heat chamber has cooled
down. After a few minutes the fan will shut off automatically. This en-
sures that the quartz infrared heating elements are cooled properly
hoping to ensure the longevity of your heater.
Can the heating elements be replaced?
Yes. Contact an authorized repair center, generally, this is the store
where you purchased your heater. If you ordered the heater online or
have had the heater for longer than one year, contact customer service
to order replacement elements.
My cord is getting very hot, especially at the plug. Is that normal?
No. Most likely the problem is that the connection from the wall wiring
for the outlet is faulty and is causing the outlet and plug to overheat.
Also make sure there are not too many appliances plugged into outlets
on a single circuit. This problem is quite common in older homes. If the
problems persist consult a qualied electrician.
The heater’s airow seems to have diminished?
Make sure the air inlet is not blocked and that the lter is clean. For
directions on how to clean the lters, see the Washable Lifetime Filter
System in the operations and control section of the manual.
Once I initially plug the unit in and turn it on, how long will it take to
heat my room?
Generally, it takes about a half hour. Please remember that with any type
of heating process there are many variables; size of the room, how well
the room is insulated, how many doors/windows, how much bare con-
crete (which acts as a heat sink with any type of heating), the opening
and closing of an exterior door, etc. Therefore, heating performance will
vary in every environment.
Questions & Answers

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I don’t have a grounded outlet; can I use a cord adapter or remove
the grounding plug?
NO. If you don’t have a grounded outlet, contact a licensed electrician
in your area for advice. Removing or altering any part of the heater will
void the warranty.
What happens if I unplug the unit before the blower has nished it’s
cooling down cycle?
If a heater is un-plugged while in working status (On/Off key is in red),
the fan will blow when the heater is plugged in again. When a heater is
plugged in and in Standby status (On/ Off key is in blue), the fan will not
blow when the heater plugs in again, however, if the heater did not nish
the cooling procedure when it was unplugged, the fan will blow immedi-
ately when the heater turns on by pressing:
On/Off key (On/Off key changes to red).
What is Zone Heating?
Zone heating implies that there are multiple areas in any given home or
business where climate is best controlled by heaters that generate and
deliver heat in each area or zone AND regulate temperature in each area
or zone with its own thermostat. Zone Heating is the opposite of cen-
tral heating which generally relies on a single thermostat to determine
climate control for other areas of the house or business. Central heating
also requires ducting to deliver heat, which can cause heat loss through-
out the duct system.
Can I use this heater as a primary heat source?
Yes, but the heaters were not designed or advertised for this use. The
heater will only be able to heat up about 120 square feet, depending on
your insulation. If you are using this heater as a primary heat source and
it is constantly running, the heater may not be able to keep up.
Why is the power button ashing blue and red?
The power button is ashing blue and red because the child lock is
engaged. To turn off the child lock, hold down the power button on the
control panel for 5 seconds.

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Return Policy
If you purchased the heater directly from EnergyWise Solutions we will
refund the total sales amount when merchandise is received:
1) In new condition
2) Packed in its original manufacturers box and all original packaging
material included
3) Original manuals and any accessories that came with the item also
included.
Manufacturer Return Policy:
If you have purchased a product that needs an Exchange, Refund
or Warranty claim the buyer will be responsible for all rates/shipping
charges after 30 days of the purchase date.

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MODELS: All models and accessories
The manufacturer warrants this product to be free from manufacturing
and material defects for a period of one year from date of purchase,
subject to the following conditions and limitations.
1. Install and operate this electric heater in accordance with the instal-
lation and operating instructions furnished with the product at all times.
Any unauthorized repair, alteration, willful abuse, accident, or misuse of
the products shall nullify this warranty.
2. This warranty is non-transferable and it’s made to the original owner,
provided that the purchase was made through an authorized supplier of
the product.
3. The warranty is limited to the repair or replacement of part(s) found to
be defective in material or workmanship, provided that such part(s) have
been subjected to normal conditions of use and service after said defect
is conrmed by the manufacturers inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations
with respect to this warranty by refunding the wholesale price of the
defective part(s).
5. Any insulation, labor, construction, transportation, or other related
costs/expenses arising from defective part(s), repair, replacement, or
otherwise of same, will not be covered by this warranty, nor shall the
manufacturer assume responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of
any direct, indirect or consequential loss or damage arising out of the
use, or inability to use the product, except as provided by law.
1 Year Limited Warranty

17
7. All other warranties – expressed or implied – with respect to the prod-
uct, its components, and accessories, or any obligations/liabilities on
the part of the manufacturer are hereby expressly excluded.
8. The manufacturer neither assumes nor authorizes any third-party to
assume on its behalf, any other liabilities with respect to the sale of the
product.
9. The warranties as outlined in this document do not apply to non-ac-
cessories used in conjunction with the installation of this product.
10. This warranty gives you specic legal rights, and you may also have
other rights which vary from state to state. This warranty is void if:
A) The heater is subjected to prolonged periods of dampness or con-
densation.
B) Any unauthorized alteration, willful abuse, accident, or misuse of the
product.
C) You do not have the original receipt of purchase.