
6595-5730-07
TROUBLESHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE SOLUTION
Lights will not come
on.
1. Lightswitchisturnedoff.
2. Lampislooseorburnedout.
3. Fuseisblownorcircuitbreakeristurnedoff.
4. Daylightturn-offisineffect.
5. Incorrectcircuitwiring,ifthisisanewinstallation.
6. Lightcontrolaimedinwrongdirection.
1. Turnlightswitchon.
2. Checkoodlampandreplaceifburnedout.
3. Replacefuseorturncircuitbreakeron.
4. Recheckafterdark.
5. Verifywiringiscorrect.
6. Re-aimlightcontroltocoverdesiredarea.
Lightscomeoninday-
light.
1. Light control may be installed in a relatively dark
location.
2. LightcontrolisinTEST.
1. Thextureisoperatingnormallyunderthesecondi-
tions.
2. Setcontrolswitchto1,5,or10minutes.
Lights come on for no
apparentreason.
1. Lightcontrolmaybesensingsmallanimalsorauto-
mobiletrafc.
2. Sensitivityissettoohigh.
1. Re-aimlightcontrol.
2. Reducesensitivity.
Lightsturnofftoolatein
Dusk-to-Dawnsetting.
Lightcontrolmaybeinstalledinarelativelydarkloca-
tion.
Relocatelightcontrol,oruse3hr.or6hr.setting.
Lightsstayoncontinu-
ously.
1. Alampispositionedtooclosetothelightcontrolor
pointedatnearbyobjectsthatcauseheattotrigger
thelightcontrol.
2. Thelightcontrolmaybepickingupaheatsource
likeanairvent,dryervent,orbrightlypainted,heat-
reectivesurface.
3. Lightcontrolisinmanualmode.
1. Repositiontheoodlampawayfromthelightcontrol
ornearbyobjects.
2. Reducesensitivity.Repositionlightcontrol.
3. SwitchlightcontroltoAUTO.
Lightsashonandoff. 1. Heatorlightfromthelampsmaybeturningthelight
controlonandoff.
2. Heatbeingreectedfromotherobjectsmaybeturn-
ingthelightcontrolonandoff.
3. LightcontrolisintheTESTmodeandwarmingup.
1. Repositiontheoodlampawayfromthelightcon-
trol.
2. Repositionlightcontrol.
3. Flashingisnormalundertheseconditions.
Lightsashonce,then
stay off in manual
mode.
Lightcontrolisdetectingitsownlights. Reposition ood lamps to keep area below the light
controlrelativelydark.
TECHNICAL SERVICE
Please call 1-800-858-8501 (English speaking only) for assistance before returning
product to store.
Ifyouexperienceaproblem,followthisguide.YoumayalsowanttovisitourWebsiteat:www.hzsupport.com.
Iftheproblempersists,call*forassistanceat1-800-858-8501(Englishspeakingonly),8:00AMto5:00PMCST
(M-F).Youmayalsowrite*to:
HeathCo LLC
P.O.Box90045
BowlingGreen,KY42102-9045
ATTN:TechnicalService
*IfcontactingTechnicalService,pleasehavethefollowinginformationavailable:ModelNumber,DateofPur-
chase,andPlaceofPurchase.
No Service Parts Available for this Product
Please keep your dated sales receipt, it is required for all warranty requests.