Heatrae Sadia 7 Litre 1kW User manual

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STREAMLINE UNDERSINK
Fitting Instructions and User Guide

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CONTENTS
SECTION PAGE
1.0 INTRODUCTION 3
2.0 TECHNICAL SPECIFICATIONS 4
3.0 INSTALLATION 6
4.0 COMMISSIONING 10
5.0 EXPLANATION TO USER 11
6.0 MAINTENANCE 12
7.0 FAULT FINDING 14
8.0 SPARE PARTS 15
9.0 GUARANTEE 17
10.0 ENVIRONMENTAL INFORMATION 17
11.0 COMMISSIONING RECORD 18
12.0 SERVICE RECORD 19
13.0 SPARES STOCKISTS 20

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1.0 INTRODUCTION
Thank you for purchasing a Heatrae Sadia Streamline Undersink Vented Water
Heater. The Streamline is manufactured in the UK to the highest standards and
has been designed to meet all the latest relevant safety specications.
1.1 IMPORTANT POINTS
The Streamline must be installed and commissioned by a competent person.
Please read and understand these instructions before installing the Streamline.
Following installation and commissioning, the operation of the Streamline should
be explained to the user and these instructions left with them for future reference.
This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
the use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
1.2 PACK CONTENTS
Before commencing installation check that all the following components have
been supplied with your Streamline Undersink Water Heater:
• Wall Mounting Bracket
• Fixing Plugs and Screws
• Plumbing Connections (x2)
• Thermostat Knob
• Flow Restrictor

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2.0 TECHNICAL SPECIFICATIONS
Electrical Rating 1.0kW @ 240v / 0.9kW @230V~
3.0kW @ 240v / 2.7kW @ 230V~
Capacity 7 and 10 litres
Weight (7 Litre) 3.4Kg (empty), 10.4Kg (full)
Weight (10 Litre) 3.8Kg (empty), 13.8Kg (full)
Enclosure rated IPX4
Operating Pressure 0 MPa (0 bar)
TABLE 01: PERFORMANCE DATA
MODEL HEAT UP (MINUTES) HEAT LOSS (kWhr/24hr)
7 Litre 1kW 25 0.5
7 Litre 3kW 9 0.5
10 Litre 1kW 35 0.6
10 Litre 3kW 12 0.6
THERMOSTAT
OUTLET INLET
CABLE GLAND
ELEMENT PLATE
FIGURE 01: IMPORTANT FEATURES
TERMINAL BLOCK

5
18.5
70
A
477
213
32.5
17
100
345
450
518
289
FIGURE 02: DIMENSIONS (IN mm)
THIRD
FIXING
HOLE
DIMENSION A
7 LITRE
10 LITRE 278
178

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3.0 INSTALLATION
WARNING: THE STREAMLINE IS AN OPEN OUTLET WATER HEATER. THE
OUTLET OF THE STREAMLINE ACTS AS A VENT AND MUST ONLY BE
CONNECTED TO HEATRAE SADIA VENTED TAPS. THESE FITTINGS MUST
NEVER BE BLOCKED, RESTRICTED OR MODIFIED, IN ANY WAY.
3.1 GENERAL
The Streamline must be vertically wall mounted using the wall bracket supplied.
The water inlet connection must always be at the top of the Streamline on the
right hand side.
3.2 LOCATION AND FIXING
1. Ensure that the wall can support the full weight of the Streamline (see p.4)
and that there are no hidden services (electricity, gas or water) below the
surface of the wall.
2. DO NOT install the Streamline where it may freeze.
3. Select a suitable location for the Streamline. Allow 100mm access above
and 50mm below for maintenance.
NOTE: National Wiring Rules may contain restrictions concerning the
installation of the Streamline in bathrooms.
The installation must be carried out in accordance with the relevant
requirements of:-
• The appropriate Building Regulations, either the Building Regulations, the
Building Regulations (Scotland) or Building Regulations (Northern Ireland)
• The Water Supply (Water Fitttings) Regulations in England & Wales or
Water Byelaws in Scotland
FIGURE 03 - FRONT COVER
HINGE AT
BOTTOM
COVER
SCREWS

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3.3 FIXING
1. Mark the position of the Streamline, and the position of the xing bracket
(see gure 2, p5).
2. Fix the wall bracket using the two larger xing plugs and screws provided.
3. Remove the cover of the Streamline by removing the two screws from the
top face and rotating the cover about the bottom edge.
4. Hang the Streamline on the wall bracket and mark the position of the xing
hole (see gure 2, p5)
5. Remove the Streamline, drill the third xing hole and t the third (smallest)
xing plug.
6. Hang the Streamline on the wall bracket again and x securely with the third
(smallest) xing screw provided.
3.4 ADAPTOR PIPE ASSEMBLY
1. 2 x adaptor pipes are supplied with the Streamline to make inlet and outlet
connections.
2. Pass the pipes through the backplate and grommets (from the inside of the
backplate).
3. Fit the 1/2” BSP nuts to the 1/2” BSP bosses on the inner container and
tighten.
4. Ensure the grommets are reseated (snapped to the backplate).
FIGURE 04 - INLET & OUTLET PIPES
INLET PIPE
OUTLET PIPE

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3.5 PLUMBING
1. Plumb the Streamline to the cold water main via a VENTED tap using 15mm
diameter copper or plastic pipe. Water pressure should be no lower than
0.034MPa (0.34bar) and no higher than 1.0MPa (10bar).
2. Make connections to the adaptor pipes. The inlet is on the right, the outlet
is on the left (see gure 5 below).
3. Fit the ow restrictor in the incoming supply (see gure 5 below)
NOTE: It is recommended that a WRAS listed isolating valve (not supplied) is
tted on the cold water supply to the heater for servicing.
INLET OUTLET
FIGURE 06 - FLOW RESTRICTOR
FIGURE 05 - PLUMBING DIAGRAM
HOT TAP COLD TAP
INLET
SERVICE
VALVE
WATER SUPPLY
OUTLET
WATER
HEATER
FLOW
RESTRICTOR

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3.6 ELECTRICAL
WARNING: THIS APPLIANCE MUST BE EARTHED. IT IS SUITABLE FOR A.C.
SUPPLY ONLY.
ELECTRICAL INSTALLATION MUST BE CARRIED OUT BY A COMPETENT
ELECTRICIAN AND BE IN ACCORDANCE WITH THE LATEST I.E.E. WIRING
REGULATIONS.
ENSURE THE ELECTRICAL SUPPLY IS SWITCHED OFF BEFORE MAKING
ANY CONNECTIONS TO THE STREAMLINE.
1. Connect the Streamline to a 230V or 240V a.c. earthed supply only.
2. A double pole isolating switch having a contact separation of at least 3mm
in each pole must be incorporated in the supply.
3. The Streamline must be tted with a 3 core 1.5mm2 exible cable. The cable
must be tted through the cable gland and connections made to the internal
terminal block as follows:
BROWN or RED to terminal marked “L”
BLUE or BLACK to terminal marked “N”
GREEN/YELLOW or GREEN wire to terminal marked
GREEN&YELLOW
BROWN/RED
BLUE/BLACK
ELEMENT
EARTH POST
LIVE (RED)
NEUTRAL (BLACK)
CUT-OUT BULB
THERMOSTAT BULB
COMBINED THERMOSTAT
AND CUT OUT
TO ELEMENT
TERMINAL BLOCK
CUT OUT
RESET
A B
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FIGURE 07 - WIRING DIAGRAM

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4.0 COMMISSIONING
DO NOT SWITCH ON THE ELECTRICAL SUPPLY UNTIL THE STREAMLINE
HAS BEEN FILLED WITH WATER AND CHECKED FOR LEAKS.
1. Check all water and electrical connections are tight.
2. Check that the thermostat and cutout capillaries are located correctly in the
element pockets.
3. Switch on the water supply and open the hot tap. Leave the water owing
for a short while to ush out the pipework.
4. Close the hot tap and check the system for leaks.
5. Ret the front cover and x2 securing screws.
6. Fit the thermostat knob (see gure 8, below).
7. Set the temperature. The maximum setting is 70°C and the minimum is
5°C. Rotate the thermostat knob clockwise to increase the temperature
and anticlockwise to decrease the temperature. Settings above 60°C are
recommended.
8. Switch the power on and check the water heats (see table 1, p.4 for heat
up times).
9. Check the temperature and adjust if needed.
NOTE:
• The thermostat can be locked in position to set the water temperature to 40°C.
• Remove the locking screw from the inside of the front cover and ret it to the
outside of the front cover (see gure 8, below).
• Align the locking detail on the inside of the thermostat knob to the locking
screw when tting the thermostat knob in place.
FIGURE 08 - THERMOSTAT KNOB
SPINDLE
SCREW DRIVER
RECESS
LOCKING
DETAIL
THERMOSTAT
KNOB
LOCKING SCREW

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5.0 EXPLANATION TO USER
Following Installation and Commissioning of the water heater the operation should
be fully explained to the user.
5.1 HOT WATER
1. Indicate the location of the water heater and identify the outlets to which it
is connected.
2. Explain how to adjust the temperature and conrm whether the temperature
is locked or not.
3. Explain that the water in the Streamline will expand during heating causing
the tap to drip. This is normal and is not a fault with the Streamline.
5.2 SYSTEM MALFUNCTION
1. Explain how to isolate electrical and water supplies in case of a fault.
2. Explain that a qualied plumber and/or electrician should be contacted if
there is a fault.
3. Explain how to identify/check basic faults.
5.3 SYSTEM MAINTENANCE
Explain the necessity to carry out regular maintenance of the water heater to
ensure its continued safe and efcient operation.
5.4 LITERATURE
Leave the Fitting Instructions with the user.

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6.0 MAINTENANCE
WARNING: DISCONNECT FROM ALL ELECTRICAL SUPPLIES BEFORE
BEGINNING ANY WORK ON THE STREAMLINE. WATER CONTAINED IN
THE WATER HEATER MAY BE VERY HOT!
To ensure the continued safe and efcient operation of the Streamline it
should be regularly maintained.
Maintenance should be carried out by a competent person and any
replacement parts used should be Heatrae Sadia ‘Streamline’ spare parts.
Little maintenance is required, however in hard water areas the Streamline
may require periodic descaling to ensure efcient operation.
6.1 DRAIN THE STREAMLINE
1. Ensure the water and power supplies to the Streamline are switched off
and the water is cold.
2. Remove the thermostat knob (use a medium sized at bladed screwdriver
to carefully prise the thermostat knob from the front cover).
3. Remove the front cover (see section 3.3.3, p.7).
4. Disconnect the wires from the Element Plate Assembly (EPA).
5. Remove the capillary cut out and thermostat bulbs from the EPA.
6. Remove the front insulation.
7. Use a 5mm allen key to rotate the drain plug in an anti clockwise direction
through 180 degrees.
8. Use a medium sized at bladed screw driver to carefully prise the drain plug
from the inner container.
FIGURE 09 - DRAIN PLUG
DRAIN PLUG
OPEN
CLOSED
SCREW DRIVER RECESS

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6.2 DESCALE THE STREAMLINE
1. Drain the Streamline (see section 6.1, p12).
2. Undo the locknut (rotate the locknut anticlockwise until it is clear of the inner
container)
3. Remove the Element Plate assembly (EPA) and gasket.
4. Remove scale from the element and the inner container.
5. Renew the gasket.
6. Ret to EPA and locknut to the inner container (ensure the EPA is aligned
correctly. The element should be horizontal. A location pin is included in the
EPA to ensure correct alignment).
7. Ret the locknut (rotate the locknut clockwise until the EPA is held securely
in place. NOTE: When tight, one of the locknut spokes should be at ‘9 O’
Clock’ and central to the live and neutral connections.
8. Ret the drain plug (push the drain plug fully into the inner container and
rotate clockwise 180 degrees using a 5mm allen key).
9. Ret the insulation.
10. Ret the wires and capillary bulbs (ensure the wires are re seated in the
insulation tracks and the capillary cut out and thermostat bulbs are fully
pushed home).
11. Recommission the Streamline (see section 4, p10).
FIGURE 10 - ELEMENT PLATE ASSEMBLY
LOCKNUT
GASKET
ELEMENT PLATE ASSMBLY
LOCATION PIN

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7.0 FAULT FINDING
WARNING: DISCONNECT FROM ALL ELECTRICAL SUPPLIES BEFORE
BEGINNING ANY WORK ON THE WATER HEATER. WATER CONTAINED IN
THE WATER HEATER MAY BE VERY HOT!
The Streamline should give trouble free operation, however if a problem occurs,
the table below should enable most faults to be identied with ease.
Fault nding should be carried out by a competent person and any replacement
parts used should be authorised Heatrea Sadia spare parts.
TABLE 02: FAULT FINDING
SYMPTOM PROBABLE CAUSE ACTION
No water Mains water not turned
on.
Check supply and turn
on.
Insufcient mains
pressure.
Check supply.
Blockage in tap. Clean tap.
No hot water No water in heater. Fill water heater.
Cut out has operated. Reset cut out.
Faulty thermostat. Replace thermostat.
Faulty element. Replace element.
Water is too hot Thermostat is set too
high.
Adjust thermostat.
Faulty thermostat. Replace thermostat.
NOTE: THE WATER IN THE STREAMLINE WILL EXPAND DURING HEATING
CAUSING THE TAP TO DRIP. THIS IS NORMAL AND IS NOT A FAULT WITH
THE STREAMLINE.
7.1 CUT OUT RESET
1. Disconnect the electrical supply.
2. Remove the front cover (see section 3, p6).
3. Depress the red button (see gure 11, p.15).
4. Recommission the Streamline (see section 4, p.10).
5. If the cut out continues to operate contact the Heatrae Sadia Service
Team (see p20 for contact details).

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8.0 SPARE PARTS
The following comprehensive list of spare parts is available for your Streamline.
Please refer to the Rating Label on the top face of the Streamline before
ordering to ensure the correct spare part is obtained.
DO NOT REPLACE WITH PARTS NOT RECOMMENDED BY HEATRAE
SADIA. THIS WILL INVALIDATE YOUR GUARANTEE AND MAY RENDER
THE INSTALLATION DANGEROUS.
1 1kW Element Plate (with O ring) 95606917
1 3kW Element Plate (with O ring) 95606918
2 EPA O Ring (pack of 10) 95611018
3 EPA Locknut 95607617
4 7 Litre Inner Container 95608028
4 10 Litre Inner Container 95608029
5 Drain Pug (with O ring) 95608929
6 Drain Plug O Ring (pack of 10) - not shown 95611017
7 Thermostat 95612647
8 Adaptor Pipe 95607619
9 7 Litre Front Cover (Undersink) 95614302
9 10 Litre Front Cover (Undersink) 95614304
10 Thermostat Knob 95605091
11 7 Litre Insulation Set 95607330
11 10 Litre Insulation Set 95607331
12 Screw Set (pack of 10) - not shown 95607620
13 Flow restrictor valve - not shown 95605904
FIGURE 11 - OVER TEMPERATURE CUT OUT
RESET

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FIGURE 12: SPARE PARTS
8
7
5
1
9
2
4
3
11
10

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9.0 GUARANTEE
This Streamline is guaranteed for a period of two years from the date of purchase
provided:
1. The Streamline has been installed in accordance with these instructions and
all necessary inlet, vent, and electrical connections have been tted correctly.
2. Any valves or controls are of Heatrae Sadia recommended type.
3. The Streamline has not been tampered with and has been regularly
maintained.
4. The Streamline has been used only for heating potable water.
The Streamline is not guaranteed against damage by frost or due to the build
up of scale.
Please note that if Heatrae Sadia personnel or agents are requested to descale
the Streamline, this work will be chargeable.
This guarantee does not affect the statutory rights of the consumer.
10.0 ENVIRONMENTAL INFORMATION
This product is manufactured from many recyclable materials. At the end of its
useful life it should be disposed of at a Local Authority Recycling Centre.

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11.0 COMMISSIONING RECORD
Installation Date:____________________________________________
Model and Serial Number: __________________________________
Installer (Plumbing): ________________________________________
Contact Details: ____________________________________________
Competency Scheme & ID Number: _________________________
Installer (Electrical): ________________________________________
Contact Details: ____________________________________________
Competency Scheme & ID Number: _________________________
Comments: ________________________________________________
________________________________________________
________________________________________________
Mains supply pressure and ow rate
Isolation valve tted
Flow reducer tted
Pipework checked for leaks
Pipework bonded
Electrical connections checked
Thermostat locked
Thermostat setting
Water Temperature

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12.0 SERVICE RECORD
Service Date:_______________________________________________
Engineer: __________________________________________________
Contact Details: ____________________________________________
Competency Scheme & ID Number: _________________________
Comments: ________________________________________________
________________________________________________
________________________________________________
Service Date:_______________________________________________
Engineer: __________________________________________________
Contact Details: ____________________________________________
Competency Scheme & ID Number: _________________________
Comments: ________________________________________________
________________________________________________
________________________________________________
Service Date:_______________________________________________
Engineer: __________________________________________________
Contact Details: ____________________________________________
Competency Scheme & ID Number: _________________________
Comments: ________________________________________________
________________________________________________
________________________________________________
Service Date:_______________________________________________
Engineer: __________________________________________________
Contact Details: ____________________________________________
Competency Scheme & ID Number: _________________________
Comments: ________________________________________________
________________________________________________
________________________________________________

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13.0 SPARES STOCKISTS
For the fast and efcient supply of spares please contact the stockists listed below.
Advanced Water Company Ltd.
Unit D5 Enterprise Way
Vale Park, Evesham
Worcs, WR11 1GS
Tel: [phone]
Fax: [phone]
Electric Water Heating Co.
2 Horsecroft Place, Pinnacles
Harlow, Essex, CM19 5BT
Tel: [phone]
E-Mail: [email protected]
SPD
Units 9 & 10 Hexagon Business Centre
Springeld Road, Hayes
Middlesex, UB4 0TY
Tel: [phone]
Parts Center
Tel: [phone]
www.partscenter.co.uk
Newey & Eyre
Unit 3/4/5 Wassage Way
Hampton Lovett Industrial Estate
Droitwich, Worcestershire WR9 0NX
Tel: [phone]
Fax: [phone]
UK Spares Ltd
Unit 1155 Aztec West,
Almondsbury, Bristol BS32 4TF
Tel: [phone]
Alternatively, contact your local supplying
merchant or wholesale branch.
36006098 issue 04
Heatrae Sadia Heating
Hurricane Way Norwich NR6 6EA
www.heatraesadia.com
Service: 0844 8711535
Service Fax: [phone]
E-mail: heatraesadiaservice
@heateam.co.uk
© 2012