Heatrae Sadia STREAMLINE OVERSINK User manual

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STREAMLINE OVERSINK
Fitting Instructions and User Guide

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CONTENTS
SECTION PAGE
1.0 INTRODUCTION 3
2.0 TECHNICAL SPECIFICATIONS 4
3.0 INSTALLATION 6
4.0 COMMISSIONING 10
5.0 EXPLANATION TO USER 11
6.0 MAINTENANCE 12
7.0 FAULT FINDING 14
8.0 SPARE PARTS 15
9.0 GUARANTEE 17
10.0 ENVIRONMENTAL INFORMATION 17
11.0 COMMISSIONING RECORD 18
12.0 SERVICE RECORD 19
13.0 SPARES STOCKISTS 20

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1.0 INTRODUCTION
Thank you for purchasing a Heatrae Sadia Streamline Oversink Vented Water
Heater. The Streamline is manufactured in the UK to the highest standards and
has been designed to meet all the latest relevant safety specications.
1.1 IMPORTANT POINTS
The Streamline must be installed and commissioned by a competent person.
Please read and understand these instructions before installing the Streamline.
Following installation and commissioning, the operation of the Streamline
should be explained to the user and these instructions left with them for future
reference.
This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge
if they have been given supervision or instruction
concerning the use of the appliance in a safe way and
understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall
not be made by children without supervision.
1.2 PACK CONTENTS
Before commencing installation check that all the following components have
been supplied with your Streamline Oversink Water Heater:
• Wall Mounting Bracket
• Fixing Plugs and Screws
• Spout
• Thermostat Knob
• Control Knob
• Control Knob Extension
• Flow Restrictor

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2.0 TECHNICAL SPECIFICATIONS
Electrical Rating 1.0kW @ 240v / 0.9kW @ 230v~
3.0kW @ 240v / 2.7kW @ 230v~
Capacity 7 and 10 litres
Weight (7 Litre) 3.6Kg (empty), 10.6Kg (full)
Weight (10 Litre) 4.0Kg (empty), 14.0Kg (full)
Enclosure rated IPX4
Operating Pressure 0 MPa (0 bar)
TABLE 01: PERFORMANCE DATA
MODEL HEAT UP (MINUTES) HEAT LOSS (kWhr/24hr)
7 Litre 1kW 25 0.5
7 Litre 3kW 9 0.5
10 Litre 1kW 35 0.6
10 Litre 3kW 12 0.6
ELEMENT PLATE
TERMINAL BLOCK
CONTROL VALVE
CABLE GLAND
INLET
THERMOSTAT
SPOUT
FIGURE 01: IMPORTANT FEATURES

5
A
346
R276
4
32.5
50
18.5
70
290
471
74
450
500
213
FIGURE 02: DIMENSIONS (IN mm)
THIRD
FIXING
HOLE
DIMENSION A
7 LITRE
10 LITRE 278
178
17

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3.0 INSTALLATION
WARNING: THE STREAMLINE IS AN OPEN OUTLET WATER HEATER. THE
OUTLET OF THE STREAMLINE ACTS AS A VENT AND MUST ONLY BE
CONNECTED TO HEATRAE SADIA VENTED TAPS OR SPOUTS. THESE
FITTINGS MUST NEVER BE BLOCKED, RESTRICTED OR MODIFIED, IN
ANY WAY.
3.1 GENERAL
The Streamline must be vertically wall mounted using the wall bracket supplied.
The water inlet connection must always be at the bottom of the Streamline
on the right side.
3.2 LOCATION
1. Ensure that the wall can support the full weight of the Streamline (see
p.4) and that there are no hidden services (electricity, gas or water) below
the surface of the wall.
2. DO NOT install the Streamline where it may freeze.
3. Allow 50mm access above and 100mm below for maintenance.
NOTE: National Wiring Rules may contain restrictions concerning the
installation of the Streamline in bathrooms.
The installation must be carried out in accordance with the relevant
requirements of:-
• The appropriate Building Regulations, either the Building Regulations, the
Building Regulations (Scotland) or Building Regulations (Northern Ireland)
• The Water Supply (Water Fittings) Regulations in England & Wales or
Water Byelaws in Scotland
FIGURE 03 - FRONT COVER
COVER SCREWS
HINGE AT TOP

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3.3 FIXING
1. Mark the position of the Streamline and the position of the xing bracket
(see Figure 02, p.5).
2. Fix the wall bracket using the two larger fixing plugs and screws
provided
3. Remove the cover of the Streamline by removing the two screws from the
bottom face and rotating the cover about the top edge.
4. Hang the Streamline on the wall bracket and mark the position of the
xing hole (see Figure 02, p.5)
5. Remove the Streamline from the bracket, drill the third xing hole, and t
the third (smallest) xing plug.
6. Hang the Streamline on the wall bracket again and x securely with the
third (smallest) xing screw provided.
3.4 PLUMBING
1. Plumb the Streamline direct to the cold water main using 15mm diameter
copper or plastic pipe. Water pressure should be no lower than 0.034MPa
(0.34bar) and no higher than 1.0MPa (10bar) (see Figure 05, p.8)
2. Fit the ow restrictor (supplied) in the incoming supply (see Figure 04
below).
3. The inlet connection of the Streamline is an internal 15mm push t elbow.
Fit the incoming supply pipe through the grommet (snapped to the back
plate) and in to the push t elbow. The Streamline is supplied with three
grommets tted, two open and one closed. All three must remain seated
to the backplate properly to prevent water ingress.
NOTE: It is recommended that a WRAS listed isolating valve (not supplied)
is tted in the cold water supply to the Streamline for servicing.
INLET OUTLET
FIGURE 04 - FLOW RESTRICTOR

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3.5 SPOUT ASSEMBLY
1. Fit the 1/2”BSP nut to the inner container boss.
2. Remove the spout clamp.
3. Fit the spout through the back plate and grommet.
4. Re-t the spout clamp (ensure the spout clamp ribs engage with the spout
and hold it securely in place)
5. Tighten the 1/2” BSP nut.
6. Ensure the grommet is re-seated (snapped to the backplate)
7. Fit the spout front to the spout body (see Figure 07, p.9).
FIGURE 05 - PLUMBING DIAGRAM
INLET
WATER
HEATER
SERVICE
VALVE
FLOW
RESTRICTOR
WATER
SUPPLY
FIGURE 06: SPOUT
SPOUT
GROMMET
SPOUT CLAMP
BSP NUT
X2 SCREWS

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3.6 ELECTRICAL
WARNING: THIS APPLIANCE MUST BE EARTHED. IT IS SUITABLE FOR
A.C. SUPPLY ONLY.
ELECTRICAL INSTALLATION MUST BE CARRIED OUT BY A COMPETENT
ELECTRICIAN AND BE IN ACCORDANCE WITH THE LATEST I.E.E. WIRING
REGULATIONS.
ENSURE THE ELECTRICAL SUPPLY IS SWITCHED OFF BEFORE MAKING
ANY CONNECTIONS TO THE STREAMLINE.
1. Connect the Streamline to a 230V or 240V a.c. earthed supply only.
2. A double pole isolating switch having a contact separation of at least 3mm
in each pole must be incorporated in the supply.
3. The Streamline must be tted with a 3 core 1.5mm2 exible cable. The
cable must be tted through the cable gland and connections made to
the internal terminal block as follows:
BROWN or RED to terminal marked “L”
BLUE or BLACK to terminal marked “N”
GREEN/YELLOW or GREEN wire to terminal marked
FIGURE 07: SPOUT FRONT
SPOUT FRONT
SPOUT BODY
GN&YELLOW
BROWN/RED
BLUE/BLACK
ELEMENT
EARTH POST
LIVE (RED)
NEUTRAL (BLACK)
CUT-OUT BULB
THERMOSTAT BULB
COMBINED THERMOSTAT
AND CUT OUT
TO ELEMENT
TERMINAL BLOCK
CUT OUT
RESET
A B
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FIGURE 08 - WIRING DIAGRAM

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4.0 COMMISSIONING
DO NOT SWITCH ON THE ELECTRICAL SUPPLY UNTIL THE STREAMLINE
HAS BEEN FILLED WITH WATER AND CHECKED FOR LEAKS.
1. Check all water and electrical connections are tight.
2. Check that the thermostat and cutout capillaries are located correctly in
the element pockets.
3. Switch on the water supply and open the control valve. Fill the Streamline
and leave the water owing for a short while to ush out the pipework.
4. Close the control valve and check the system for leaks.
5. Ret the front cover and x2 securing screws.
6. Fit the thermostat knob (see Figure 09, below).
7. Fit the control valve extension (see Figure 10, p.11)
8. Fit the control valve knob (ensure the control knob is engaged with the
control valve extension and snaps to the front cover).
9. Set the temperature. The maximum setting is 70°C and the minimum is
5°C. Rotate the thermostat knob clockwise to increase the temperature
and anticlockwise to decrease the temperature. Settings above 60°C
are recommended.
10. Switch the power on and check the water heats (see Table 1, p.4 for
heat up times).
11. Check the temperature and adjust if needed.
NOTE:
• The thermostat can be locked in position to set the water temperature
to 40°C.
• Remove the locking screw from the inside of the front cover and ret it to
the outside of the front cover (see Figure 09 below).
• Align the locking detail on the inside of the thermostat knob to the locking
screw when tting the thermostat knob in place.
FIGURE 09 - THERMOSTAT KNOB
SPINDLE
SCREW DRIVER
RECESS
LOCKING
DETAIL
THERMOSTAT
KNOB
LOCKING SCREW

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5.0 EXPLANATION TO USER
Following Installation and Commissioning of the water heater the operation
should be fully explained to the user.
5.1 HOT WATER
1. Indicate the location of the water heater and identify the outlets to which
it is connected.
2. Explain how to adjust the temperature and conrm whether the temperature
is locked or not.
3. Explain that the water in the Streamline will expand during heating causing
the tap to drip. This is normal and is not a fault with the Streamline.
5.2 SYSTEM MALFUNCTION
1. Explain how to isolate electrical and water supplies in case of a fault.
2. Explain that a qualied plumber and/or electrician should be contacted
if there is a fault.
3. Explain how to identify/check basic faults.
5.3 SYSTEM MAINTENANCE
Explain the necessity to carry out regular maintenance of the water heater
to ensure its continued safe and efcient operation.
5.4 LITERATURE
Leave the tting instructions with the user.
FIGURE 10: CONTROL KNOB ASSEMBLY
BRASS SPINDLE
CONTROL KNOB
EXTENSION
INTERNAL RIB

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6.0 MAINTENANCE
WARNING: DISCONNECT FROM ALL ELECTRICAL SUPPLIES BEFORE
BEGINNING ANY WORK ON THE STREAMLINE. WATER CONTAINED IN
THE WATER HEATER MAY BE VERY HOT!
To ensure the continued safe and efcient operation of the Streamline it
should be regularly maintained.
Maintenance should be carried out by a competent person and any
replacement parts used should be Heatrae Sadia ‘Streamline’ spare parts.
Little maintenance is required, however in hard water areas the Streamline
may require periodic descaling to ensure efcient operation.
6.1 DRAIN THE STREAMLINE
1. Ensure the water and power supplies to the Streamline are switched off
and the water is cold.
2. Remove the thermostat knob (use a medium sized at bladed screwdriver
to carefully prise the thermostat knob from the front cover).
3. Remove the front cover (see section 3.3.3, p.7).
4. Disconnect the wires from the Element Plate Assembly (EPA).
5. Remove the capillary cut out and thermostat bulbs from the EPA.
6. Remove the front insulation.
7. Use a 5mm allen key to rotate the drain plug in an anti clockwise direction
through 180 degrees.
8. Use a medium sized at bladed screw driver to carefully prise the drain
plug from the inner container.
FIGURE 11 - DRAIN PLUG
DRAIN PLUG
OPEN
CLOSED
SCREW DRIVER RECESS

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6.2 DESCALE THE STREAMLINE
1. Drain the Streamline (see section 6.1, p.12).
2. Undo the locknut (rotate the locknut anticlockwise until it is clear of the
inner container)
3. Remove the Element Plate Assembly (EPA) and gasket.
4. Remove scale from the element and the inner container.
5. Renew the gasket.
6. Ret to EPA and locknut to the inner container (ensure the EPA is aligned
correctly. The element should be horizontal. A location pin is included in
the EPA to ensure correct alignment).
7. Ret the locknut (rotate the locknut clockwise until the EPA is held
securely in place). NOTE: When tight, one of the locknut spokes should
be at ‘9 O’ Clock’ and central to the live and neutral connections.
8. Ret the drain plug (push the drain plug fully into the inner container and
rotate clockwise 180 degrees using a 5mm allen key).
9. Ret the insulation.
10. Ret the wires and capillary bulbs (ensure the wires are re seated in the
insulation tracks and the capillary cut out and thermostat bulbs are fully
pushed home).
11. Recommission the Streamline (see section 4, p.10).
FIGURE 12 - ELEMENT PLATE ASSEMBLY
LOCKNUT
GASKET
ELEMENT PLATE ASSMBLY
LOCATION PIN

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7.0 FAULT FINDING
WARNING: DISCONNECT FROM ALL ELECTRICAL SUPPLIES BEFORE
BEGINNING ANY WORK ON THE WATER HEATER. WATER CONTAINED
IN THE WATER HEATER MAY BE VERY HOT!
The Streamline should give trouble free operation, however if a problem
occurs, the table below should enable most faults to be identied with ease.
Fault nding should be carried out by a competent person and any
replacement parts used should be authorised Heatrea Sadia spare parts.
TABLE 02: FAULT FINDING
SYMPTOM PROBABLE CAUSE ACTION
No water Mains water not turned
on.
Check supply and turn
on.
Insufcient mains
pressure.
Check supply.
Blockage in tap. Clean tap.
No hot water No water in heater. Fill water heater.
Cut out has operated. Reset cut out.
Faulty thermostat. Replace thermostat.
Faulty element. Replace element.
Water is too hot Thermostat is set too
high.
Adjust thermostat.
Faulty thermostat. Replace thermostat.
NOTE: THE WATER IN THE STREAMLINE WILL EXPAND DURING HEATING
CAUSING THE TAP TO DRIP. THIS IS NORMALAND IS NOT A FAULT WITH
THE STREAMLINE.
7.1 CUT OUT RESET
1. Disconnect the electrical supply.
2. Remove the front cover (see section 3.3.3, p.6).
3. Depress the red button (see gure 13, p.15).
4. Recommission the Streamline (see section 4, p.10).
5. If the cut out continues to operate contact the Heatrae Sadia Service
Team (see p20 for contact details).

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8.0 SPARE PARTS
The following comprehensive list of spare parts is available for your Streamline.
Please refer to the rating label bottom face of the Streamline before ordering
to ensure the correct spare part is obtained.
DO NOT REPLACE WITH PARTS NOT RECOMMENDED BY HEATRAE
SADIA. THIS WILL INVALIDATE YOUR GUARANTEE AND MAY RENDER
THE INSTALLATION DANGEROUS.
1 1kW Element Plate (with O ring) 95606917
1 3kW Element Plate (with O ring) 95606918
2 EPA O Ring (pack of 10) 95611018
3 EPA Locknut 95607617
4 7 Litre Inner Container 95608028
4 10 Litre Inner Container 95608029
5 Drain Plug (with O ring) 95608929
6 Drain Plug O Ring (pack of 10) - not shown 95611017
7 Thermostat 95612647
8 Control Valve Assembly 95607618
9 Pusht Elbow 95607510
10 Spout Assembly 95604011
11 Spout Washer (pack of 10) - not shown 95611019
12 Spout O Ring (pack of 10) - not shown 95611020
13 7 Litre Front Cover (Oversink) 95614301
13 10 Litre Front Cover (Oversink) 95614303
14 Thermostat Knob 95605091
15 Control Valve Knob (with extension) 95605092
16 7 Litre Insulation Set 95607330
16 10 Litre Insulation Set 95607331
17 M4x6 Screws (pack of 10) - not shown 95607620
18 Flow restrictor valve - not shown 95605904
FIGURE 13 - OVER TEMPERATURE CUT OUT
RESET

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FIGURE 14: SPARE PARTS
7
8
9
10 4
2
1
3
15
5
16
13
14

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9.0 GUARANTEE
This Streamline is guaranteed for a period of two years from the date of
purchase provided:
1. The Streamline has been installed in accordance with these instructions
and all necessary inlet, vent and electrical connections have been tted
correctly.
2. Any valves or controls are of Heatrae Sadia recommended type.
3. The Streamline has not been tampered with and has been regularly
maintained.
4. The Streamline has been used only for heating potable water.
The Streamline is not guaranteed against damage by frost or due to the build
up of scale.
Please note that if Heatrae Sadia personnel or agents are requested to descale
the Streamline, this work will be chargeable.
This guarantee does not affect the statutory rights of the consumer.
10.0 ENVIRONMENTAL INFORMATION
This product is manufactured from many recyclable materials. At the end of
its useful life it should be disposed of at a Local Authority Recycling Centre.

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11.0 COMMISSIONING RECORD
Installation Date:____________________________________________
Model and Serial Number: __________________________________
Installer (Plumbing): ________________________________________
Contact Details: ____________________________________________
Competency Scheme & ID Number: _________________________
Installer (Electrical): ________________________________________
Contact Details: ____________________________________________
Competency Scheme & ID Number: _________________________
Comments: ________________________________________________
________________________________________________
________________________________________________
Mains supply pressure and ow rate
Isolation valve tted
Flow reducer tted
Pipework checked for leaks
Pipework bonded
Electrical connections checked
Thermostat locked
Thermostat setting
Water Temperature

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12.0 SERVICE RECORD
Service Date:_______________________________________________
Engineer: __________________________________________________
Contact Details: ____________________________________________
Competency Scheme & ID Number: _________________________
Comments: ________________________________________________
________________________________________________
________________________________________________
Service Date:_______________________________________________
Engineer: __________________________________________________
Contact Details: ____________________________________________
Competency Scheme & ID Number: _________________________
Comments: ________________________________________________
________________________________________________
________________________________________________
Service Date:_______________________________________________
Engineer: __________________________________________________
Contact Details: ____________________________________________
Competency Scheme & ID Number: _________________________
Comments: ________________________________________________
________________________________________________
________________________________________________
Service Date:_______________________________________________
Engineer: __________________________________________________
Contact Details: ____________________________________________
Competency Scheme & ID Number: _________________________
Comments: ________________________________________________
________________________________________________
________________________________________________

36005997 issue 04
Heatrae Sadia Heating
Hurricane Way Norwich NR6 6EA
www.heatraesadia.com
Service: 0844 8711535
Service Fax: [phone]
E-mail: heatraesadiaservice
@heateam.co.uk
13.0 SPARES STOCKISTS
For the fast and efcient supply of spares please contact the stockists listed below.
Advanced Water Company Ltd.
Unit D5 Enterprise Way
Vale Park, Evesham
Worcs, WR11 1GS
Tel: [phone]
Fax: [phone]
Electric Water Heating Co.
2 Horsecroft Place, Pinnacles
Harlow, Essex, CM19 5BT
Tel: [phone]
E-Mail: [email protected]
SPD
Units 9 & 10 Hexagon Business Centre
Springeld Road, Hayes
Middlesex, UB4 0TY
Tel: [phone]
Parts Center
Tel: [phone]
www.partscenter.co.uk
Newey & Eyre
Unit 3/4/5 Wassage Way
Hampton Lovett Industrial Estate
Droitwich, Worcestershire WR9 0NX
Tel: [phone]
Fax: [phone]
UK Spares Ltd
Unit 1155 Aztec West
Almondsbury, Bristol BS32 4TF
Tel: [phone]
Alternatively, contact your local supplying
merchant or wholesale branch.
© 2012