Heatrae Sadia Multipoint 30 Guide

1
Installation and User Instructions
MULTIPOINT 30 & 50 Litre

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CONTENTS
SECTION PAGE
1.0 INTRODUCTION 2
2.0 TECHNICAL SPECIFICATION 4
3.0 INSTALLATION 5
4.0 COMMISSIONING 12
5.0 USER DEMONSTRATION 13
6.0 MAINTENANCE 14
7.0 FAULT FINDING 16
8.0 SPARE PARTS 17
9.0 ACCESSORIES 18
10.0 GUARANTEE 18
11.0 ENVIRONMENTAL INFORMATION 19
12.0 SPARES STOCKISTS 20
1.0 INTRODUCTION
Thankyou for purchasing a Heatrae Sadia Multipoint 30/50 unvented
water heater. The Multipoint water heater is manufactured in the UK to the
highest standards and has been designed to meet all the latest relevant
safety specications.
This Multipoint water heater must be installed (Sections 3.0),
commissioned (Section 4.0) and maintained (Sections 6.0) by a
competent person only. Please read and understand these instructions
prior to installing your Multipoint unvented water heater. Particular attention
should be paid to the section headed IMPORTANT INSTALLATION
POINTS. Following installation and commissioning, the operation of the
heater should be explained to the user (Section 5.0) and these
instructions left with them for future reference.
This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
anf knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children
without supervision.

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1.1 IMPORTANT POINTS
1.1.1 The Multipoint unvented water heater is factory tted with a
Temperature/Pressure Relief Valve. The factory tted Temperature/
Pressure Relief Valve must not be removed, blocked or restricted in
any way. FAILURE TO PROVIDE ADEQUATE TEMPERATURE AND
PRESSURE RELIEF WILL INVALIDATE ANY GUARANTEE AND
LEAD TO A DANGEROUS INSTALLATION
1.1.2 Expansion must be accommodated within the system. Use of the
Expansion Vessel and Check Valve provided in the Installation Kit will
fulll this function.
1.1.3 The installation of this water heater is covered by Building Regulation
G3. In order to fulll the requirements of this Regulation, the heater
should be installed in accordance with these instructions by a
competent installer (i.e. an installer trained in the installation of
unvented water heating systems). All the control and safety valves
provided in the Installation Kit must be used and plumbed in
accordance with Figure 01.
1.1.4 The installation must be carried out in accordance with the relevant
requirements of:
• The appropriate Building Regulations either The Building
Regulations, The Building Regulations (Scotland) or Building
Regulations (Northern Ireland).
• The Water Fittings Regulations or Water Byelaws in Scotland.
WARNING: IF WATER FLOWS FROM THE PRESSURE RELIEF VALVE
OR TEMPERATURE/PRESSURE RELIEF VALVE, THE ELECTRICITY
SUPPLY MUST BE SWITCHED OFF IMMEDIATELY. CONTACT THE
HEATRAE SADIA SERVICE TEAM (Tel: [phone]) OR AN
APPROVED INSTALLER.
1.2 PACK CONTENTS
Before commencing installation check that all the following components
have been supplied in the Installation Kit :
• Expansion Vessel ¾” BSP male, precharge pressure 0.32 MPa
(3.5 bar) c/w wall mounting bracket
• Combined Pressure Reducing Valve/Strainer ½” BSP female,
factory set at 0.35 MPa (3.5 bar)
• Single Check Valve 15mm x 15mm compression
• Pressure (expansion) Relief Valve ½” BSP male inlet, ½” BSP
female discharge factory set at 0.6 MPa (6 bar).
• Tundish ½” BSP male inlet, ¾” BSP female outlet
• Wall mounting bracket set
• Self adhesive Levelling Feet (2 off)
• Moulded plastic spacer

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FIGURE 01: DIMENSIONS
2.0 TECHNICAL SPECIFICATIONS
Electrical Rating 3.0kW @ 240V/ 2.75kW @ 230V
Capacity 30 and 50 litres
Weight (50 Litre) 69.3kg (full)
Weight (30 Litre) 42.5kg (full)
Operating pressure 0.35 MPa (3.5 bar)
Rated pressure 0.6 MPa (6.0 bar)
Expansion vessel charge pressure 0.35 MPa (3.5 bar)
Expansion relief valve setting 0.6 MPa (6.0 bar)
Minimum supply pressure 0.08 MPa (0.8 bar)
Maximum supply pressure to PRV 1.6 MPa (16.0 bar)
Temperature / Pressure Relief Valve 90°C / 0.7 MPa (7.0 bar)
50 Litre
30 Litre
Dim ension
888
616
A
937
665
B
1060
788
C
778
506
D

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3.0 INSTALLATION
3.1 LOCATION
3.1.1 The Multipoint must be installed by a competent installer in accordance
with Building Regulation G3.
3.1.2 National Wiring rules may contain restrictions concerning the
installation of these units in bathrooms.
3.1.3 The unit should be vertically wall mounted using the wall bracket and
levelling feet supplied. The water connections must always be on the
bottom of the unit.
3.1.4 Enough space should be left below the unit for pipe connections and
above the unit for access to the Temperature/Pressure Relief Valve.
Refer to Figure 2 and the Dimensions Table to determine a suitable
position for the heater.
3.1.5 NOTE: Ensure that the wall can support the full weight of the unit (see
TECHNICAL SPECIFICATIONS) and that there are no hidden services
(electricity, gas, or water) below the surface of the wall.
3.1.6 DO NOT install where the unit may freeze.
3.1.7 Using Figure 01 and the Dimensions Table as a guide mark the position
of the wall mounting bracket and lower location point. Drill and plug the
wall with suitable xings, x the wall bracket to the wall.
3.1.8 Fit the heater wall bracket to the rear of the unit using the screws
provided ensuring the central location bolt is pointing towards the
bottom of the unit.
3.1.9 Remove the backing paper from the self adhesive pads of the Levelling
Feet and afx them to the lower back of the unit in the approximate
positions shown on Figure 02.
3.1.10 Hang the unit on the wall mounting bracket ensuring the location bolt
locates in the hole in the wall bracket. Position the moulded spacer
block between the tab on the bottom cover moulding and the wall.
Insert a No. 10 x 2 ½” long screw through the tab and spacer block and
tighten into wall plug.

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3.2 PLUMBING
3.2.1 Refer to the section IMPORTANT INSTALLATION POINTS. Plumb
in the valves in the sequence shown in Figure 03. Ensure the valves
are installed in the correct orientation by reference to the direction
of ow arrows marked on them. The Expansion Vessel should be
supported by its own wall bracket (supplied), do not rely on the
pipework alone to support it.
3.2.2 The water connections to the unit are 15mm diameter copper tubes
suitable for compression ttings. Do not use solder joints as this will
damage the heater and may prevent servicing under warranty.
3.2.3 The INLET is marked BLUE, the OUTLET is marked RED. Several
hot outlets via conventional taps can be served, however, individual
site demands should be considered when choosing capacity and the
number of outlets to be served.
3.2.4 It is recommended that a WRAS Listed isolating valve is tted on the
cold water supply to the heater.
3.2.5 A drain cock must be tted below the heater in the inlet pipework. It
must be sited between the heater and the Check Valve (see Figure
03).
3.2.6 Plumbers Paste must not be used as it can impair the operation of
the valves.
FIGURE 02: BRACKET & LEVELLING FEET POSITIONS

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3.3.DISCHARGE
It is a requirement of Building Regulation G3 that any discharge from an
unvented system is conveyed to where it is visible, but will not cause
danger to persons in or about the building.
The Tundish supplied and the discharge pipes should be tted in
accordance with the Requirements and Guidance Notes of Building
Regulation G3. These are essentially as follows:
G3 REQUIREMENT
“...there shall be precautions...to ensure that the hot water discharged from
safety devices is safely conveyed to where it is visible but will not cause
danger to persons in or about the building.”
3.3.1 Discharge pipe MUST terminate in a SAFE, VISIBLE position
3.3.2 Water may drip from the discharge pipe of the pressure relief
device and that this pipe must be left open to the atmosphere.
3.3.3 The pressure relief device is to be operated regularly to remove
lime deposits and to verify that it is not blocked
3.3.4 The discharge pipe connected to the pressure relief device is to be
installed in a continously downward direction and in a frost free
enviroment.
FIGURE 03 SCHEMATIC: INSTALLATION DIAGRAM

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G3 GUIDANCE SECTION 3.9
The discharge pipe (D2) from the tundish should terminate in a safe place
where there is no risk to persons in the vicinity of the discharge, preferably
be of metal and:
1 Be at least one pipe size larger than the nominal outlet size of the safety
device unless its total equivalent hydraulic resistance exceeds that
of a straight pipe 9m long i.e. discharge pipes between 9m and 18m
equivalent resistance length should be at least two sizes larger than the
nominal outlet size of the safety device, between 18 and 27m at least 3
sizes larger, and so on. Bends must be taken into account in calculating
the ow resistance. Refer to Table 01 on page 9 and the worked
example.
2 An alternative approach for sizing discharge pipes would be to follow BS
6700:1987 Specication for design installation, testing and maintenance
of services supplying water for domestic use within buildings and their
curtilages, Appendix E, section E2 and table 21.
3 Have a vertical section of pipe at least 300mm long, below the tundish
before any elbows or bends in the pipework.
4 Be installed with a continuous fall.
5 Have discharges visible at both the tundish and the nal point of
discharge but where this is not possible or is practically difcult
there should be clear visibility at one or other of these locations.
Examples of acceptable discharge arrangements are:
i Ideally below a xed grating and above the water seal in a trapped gully.
ii Downward discharges at low level; i.e. up to 100mm above external
surfaces such as car parks, hard standings, grassed areas etc. are
acceptable providing that where children may play or otherwise come
into contact with discharges a wire cage or similar guard is positioned to
prevent contact, whilst maintaining visibility.
iii Discharges at high level; e.g. into a metal hopper and metal down pipe
with the end of the discharge pipe clearly visible (tundish visible or not)
or onto a roof capable of withstanding high temperature discharges of
water and 3m from any plastics guttering system that would collect such
discharges (tundish visible).

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iv Where a single pipe serves a number of discharges, such as in blocks
of ats, the number served should be limited to not more than 6 systems
so that any installation discharging can be traced reasonably easily. The
single common discharge pipe should be at least one pipe size larger
than the largest individual discharge pipe (D2) to be connected. If
unvented hot water storage systems are installed where discharges
from safety devices may not be apparent i.e. in dwellings occupied by
blind, inrm or disabled people, consideration should be given to the
installation of an electronically operated device to warn when discharge
takes place.
NOTE:The discharge will consist of scalding water and steam. Asphalt,
roong felt and non-metallic rainwater goods may be damaged by such
discharges.
WORKED EXAMPLE OF DISCHARGE PIPE SIZING:
The example below is for a G½” temperature relief valve with a discharge
pipe (D2) having 4 No. elbows and length of 7m from the tundish to the
point of discharge.
From Table 1 (below):
• Maximum resistance allowed for a straight length of 22mm copper
discharge pipe (D2) from a G½” temperature relief valve is 9.0m.
• Subtract the resistance for 4 No. 22mm elbows at 0.8m each = 3.2m
• Therefore the permitted length equates to: 5.8m
• 5.8m is less than the actual length of 7m therefore calculate the next
largest size.
• Maximum resistance allowed for a straight length of 28mm pipe (D2)
from a G1/2 temperature relief valves equates to 18m.
• Subtract the resistance of 4 No. 28mm elbows at 1.0m each = 4.0m
Therefore the maximum permitted length equates to: 14m
• As the actual length is 7m, a 28mm (D2) copper pipe will be satisfactory.
TABLE 01: SIZING OF COPPER DISCHARGE PIPE (D2) FOR COMMON
T & P RELIEF VALVE SIZES.
VALVE OUTLET
SIZE
MINIMUM SIZE OF
DISCHARGE PIPE D1
MINIMUM SIZE OF
DISCHARGE PIPE D2
FROM TUNDISH
MAXIMUM RESISTANCE
ALLOWED, EXPRESSED
AS A LENTGH OF
STRAIGHT PIPE (I.E. NO
ELBOWS OR BENDS
RESISTANCE CREATED BY
EACH ELBOW OR BEND
G 1/2 15MM 22mm
28mm
35mm
UP TO 9M
UP TO 18M
UP TO 27M
0.8M
1.0M
1.4M
G 3/4 22MM 28mm
35mm
42mm
UP TO 9M
UP TO 18M
UP TO 27M
1.0M
1.4M
1.7M
G 1 28MM 35mm
42mm
54mm
UP TO 9M
UP TO 18M
UP TO 27M
1.4M
1.7M
2.3M

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FIGURE 04: SCHEMATIC DISCHARGE PIPE ARRANGEMENT
3.4: ELECTRICAL REQUIREMENTS
WARNING: This appliance must be earthed. It is suitable for a.c. supply
only. Disconnect the electrical supply before removing the terminal
cover. Installation must be in accordance with the current I.E.E. Wiring
Regulations.
3.4.1 The unit is supplied tted with a 1.0m 3 core 1.5mm2 exible
cable. The electicity supply should be fused 13 Amp for a 3kW model
and 5 Amp for a 1kW model and be via a double pole isolating switch
with a contact separation of at least 3mm in both poles. Refer to the
schematic wiring diagram below.
3.4.2 The wires are colour coded as follows:
Green and Yellow EARTH
Brown LIVE (L)
Blue NEUTRAL (N)
Fixed grating
Discharge below
(Building Regulation
G3 section 3.9d gives
alternative points
of discharge)
Trapped
gully
Discharge pipe (D2) from tundish,
with continuous fall. See Building
Regulation G3 section 3.9d i-iv,
Table 4 and worked example
300mm
minimum
500mm maximum
Metal discharge pipe (D1) from
Temperature relief valve to tundish
Tundish
Safety device
(e.g. Temperature
relief valve)

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FIGURE 05: WIRING DIAGRAM

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4.0 COMMISSIONING
4.1 PLUMBING
4.1.1 Do not switch on the electrical supply until the unit has been lled
with water and checked for leaks.
4.1.2 Check that all installation, electrical and discharge pipe
requirements have been met.
4.1.3 Check that all water and electrical connections are tight.
4.1.4 Open a hot water tap, turn on mains water supply to the heater.
4.1.5 Allow unit to ll and leave hot tap running for a short while to purge
any air and ush out the pipework. Close the hot tap and check the
system for leaks.
4.1.6 Manually test the operation of the Temperature/Pressure Relief
Valve and, if tted, the Pressure (expansion) Relief Valve.
Ensure water ows freely from the valve(s) and through the
discharge pipes.
4.2 ELECTRICAL
4.2.1 Switch on the electrical supply. The indicator light will illuminate
during heating. When the set temperature is reached the indicator
light will go out.
4.2.2 The set temperature can be adjusted by rotating the knob located
in the terminal cover. It is possible to lock the thermostat knob in
either the mid-range or a “hot” position by following the procedures
in 7.9 or 7.10 below.. Always switch off the electrical supply before
removing the terminal cover.
4.2.3 Setting the “mid-range” position:
Rotate the thermostat knob to the mid position. Remove the
terminal cover by using a large at bladed screwdriver to
depress the four snap lugs located in the four rectangular
depressions on the bottom cover. Holding the thermostat knob in
position turn the terminal cover over and remove the backing disc
from the underside of the cover. Turn the backing
disc over and ret to the knob ensuring the notch locates
with the boss on the underside of the cover. Ret the terminal
cover, the thermostat will now be locked in the “mid-range” position.
4.2.4 Setting the “hot” position:
Rotate the thermostat knob to mid way through the hot graduated
range (red graphic). Follow the procedure detailed above, however
in this case the knob should be held in the “hot” position previously
set. When the terminal cover has been retted the thermostat will
be locked in the “hot” position. This position is recommended when
using the heater in conjunction with a thermostatic blending valve.

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5.0 USER DEMONSTRATION
Following Installation and Commissioning of the water heater, the operation
should be fully explained to the user.
5.1 HOT WATER
1. Indicate the location of the water heater and identify the outlets to which
it is connected.
2. Explain that the temperature is set upon installation and conrm the
temperature which the water heater is set at.
5.2 SYSTEM MALFUNCTION
1. Explain how to isolate electrical and water supplies in case of a fault.
2. Explain that a qualied plumber and/or electrician should be contacted if
there is a fault.
3. Explain how to identify/check basic faults.
5.3 SYSTEM MAINTENENCE
Explain the necessity to carry out regular maintenance of the water heater
to ensure its continued safe and efcient operation.
5.4 LITERATURE
Hand over the Installation and User Instructions.
14.1 The Multipoint unvented heater stores water at the temperature set
on the adjustable thermostat. This can be set to give temperatures
in the range of 10 to 75°C. To avoid any risk of freezing when the
heater is not in use for long periods during the winter months, do not
switch off the electrical supply and set the thermostat to its minimum
position. N.b. This will not protect other system pipework.
14.2 The thermostat can also be locked in either the mid range or a
“hot” (recommended when using in conjunction with a Thermostatic
Blending Valve) position. To lock the thermostat position the
instructions given under Sections 7.9 or 7.10 should be followed.
We recommend that this procedure is carried out by a qualied
electrician.
14.3 The indicator light will be illuminated when the unit is heating.
14.4 To ensure the heater continues to operate at its optimum
performance it should be periodically maintained in accordance with
the instructions given under the Sections headed MAINTENANCE.
14.5 IMPORTANT NOTES TO USER
Do not block or restrict the discharge from any safety valve tted.
Do not tamper with any safety valve tted.
If water discharges from any safety valve tted, switch off the
electrical supply to the unit immediately. Contact the Heatrae Sadia
Service Team (Tel: [phone]) or an approved installer. Do not
turn the electrical supply on again until the unit has been checked
and approved by a qualied installer.

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6.0 MAINTENANCE
Warning: disconnect from all electrical supplies before beginning any work
on the unit. Water contained in the heater may be very hot.
To ensure the continued safe and efcient operation of the unit, it should be
regularly maintained.
Maintenance should be carried out by a competent person and any
replacement parts used should be authorised Heatrae Sadia spare parts.
Little maintenance is required, however in hard water areas the unit will
require periodic descaling to ensure efcient operation. To descale the unit:
6.1 Switch off and disconnect the electrical supply. Turn off the water
supply to the unit.
6.2 Open a hot tap to relieve any system pressure. Empty unit by
opening the drain cock in the inlet pipework.
6.3 Remove the terminal cover by using a large at bladed screwdriver
to depress the 4 snap lugs located in the 4 rectangular depressions
on the bottom cover.
6.4 Disconnect the electrical terminations to the element. Disconnect
earth links to the earthing stud. Withdraw the thermostat and thermal
cut-out capillary tubes from the pocket on the element plate.
6.5 Remove the element plate assembly by unscrewing the ve securing
screws, tapped jacking holes are provided (NOTE: a quantity of
water may still be present in the container, it is recommended that a
container be placed under the unit to collect any spillage). Remove
any loose scale from the container. Carefully clean off any scale
from the element and thermostat pocket. DO NOT clean scale from
interior container walls.
6.6 Re-assemble the element plate assembly tting a new sealing
gasket. Rewire the unit with reference to the Wiring Diagrams.
6.7 Re-commission the unit following the INSTALLATION and
COMMISSIONING instructions.

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6.8 The Temperature/Pressure Relief Valve and the Pressure
(expansion) Relief Valve should be regularly checked. To check the
valves:
6.9 Manually operate the valves by either twisting the cap or lifting the
lever. Ensure water ows freely from the valve(s) and through the
discharge pipes (NOTE: the water discharged may be very hot).
Ensure the valve(s) reseat correctly when released.
6.10 Clean the strainer incorporated in the Pressure Reducing Valve. To
inspect and clean the strainer turn off the mains water supply to the
heater and open a hot tap to relieve the system pressure. Unscrew
the black cap from the Pressure Reducing Valve and remove. The
strainer will be removed with the cap. Wash any particulate matter
from the strainer under clean running water. Replace the cap
assembly ensuring the sealing ring is correctly tted. Do not use any
other type of sealant. Close hot tap, open mains stop cock and check
for leaks.
The Expansion Vessel should have a precharge pressure of 0.35 MPa
(3.5 bar). This can reduce over time and eventually require re-charging. To
do this:
6.11 Turn off water supply to the unit; open a hot tap to relieve system
pressure.
6.12 Remove dust cap from top of Expansion Vessel.
6.13 Check pre-charge pressure using a tyre pressure gauge. If the
pressure is lower than 0.35 MPa (3.5 bar) it should be recharged
using a tyre pump (Schraeder Valve type). DO NOT OVER
CHARGE.
6.14 Re-check pressure and when correct replace dust cap.
6.1.5 Turn on mains water supply and close hot tap.

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7.0 FAULT FINDING
Disconnect the electrical supply before removing the terminal cover. It is
recommended that any service operations on the Multipoint heater are
carried out by a competent person.
FAULT POSSIBLE CAUSES ACTION
Water not heating 1. Electrical supply fault 1. Check electrical supply
2.Thermal cut-out tripped 2. Check cut-out, if operated
reset and check thermostat
operation. If necessary replace
thermostat/thermal cut-out
(see Wiring Diagram)
3.Thermostat fault Check thermostat operation
Replace if necessary.
Discharge of water from Excessive mains water Fit Pressure Reducing Valve
pressure relief valve pressure Pack U1 and U2
pressure (continuously). (see IMPORTANT
INSTALLATION POINTS)
Discharge of water from 1. Expansion in mains not 1. Fit Pack U2 (see IMPORTANT
pressure relief valve possible INSTALLATION POINTS)
(intermittently). 2. Mains pressure exceeds 2. Fit Packs U1 and |U2
0.41 Mpa (4.1 bar)
3. Pack U1 fitted without 3. Fit Pack U2 when using Pack
Pack U2 U2
4.Pressure Relief Valve Fault 4. Replace Pressure Relief Valve
5. Loss of pressure from 5.Check and, if necessary,
Expansion Vessel re-charge Expansion Vessel
pre-charge pressure
(see section 9.0)
Discharge of water from Thermostat and Replace thermostats and
Temperature/Pressure thermal cut out fault thermal cut outs
relief valve and/or
water/steam from
pressure relief valve
No water flow 1. Inlet valves incorrectly Check all valves are correctly
fitted installed in accordance with
flow direction arrows
2. Mains water supply not 2. Check mains water supply
turned on is on
3. Blockage in main water Check for obstructions. If Pack
supply U1 is fitted check the strainer
is not blocked
"Milky water" Oxygenated water Water from a pressurised
system releases oxygen
bubbles when flowing.The
milkiness will disapear
after a short while.

17
8.0 SPARE PARTS
The following comprehensive list of spare parts is available for your
Multipoint water heater. Please refer to the Rating Label on the side of your
heater before ordering to ensure the correct spare part is obtained.
DO NOT REPLACE WITH PARTS NOT RECOMMENDED BY HEATRAE
SADIA - THIS WILL INVALIDATE YOUR GUARANTEE AND MAY RENDER
THE INSTALLATION DANGEROUS.
DESCRIPTION CODE NO.
Element plate assembly - 30/50 litre 3kW ..... 95 606 926
Element plate assembly - 30/50 litre 1kW ..... 95 606 925
Thermostat ....................................................95 612 667
Thermal cut-out ............................................ 95 612 666
Indicator light ................................................95 607 995
Element plate gasket..................................... 95 611 708
Pressure (expansion) Relief Valve ................ 95 607 986
Temperature/Pressure Relief Valve ............... 95 605 045
Check Valve................................................... 95 607 987
Expansion Vessel ..........................................95 607 675
Pressure Reducing Valve ..............................95 607 989
Terminal cover c/w thermostat knob..............95 614 184

18
9.0 ACCESSORIES
The heater can be used to supply several hot water outlets via conven-
tional taps. It is not recommended for supplying a shower. Individual site
demands should be considered when choosing capacity and the number of
outlets to be served.
A Thermostatic Blending Valve can be used in conjunction with this unit.
Accessory Pack U3 (code no. 95 970 354) is recommended. Follow the
installation instructions supplied with the valve for connection to the system.
10.0 GUARANTEE
This water heater is guaranteed for a period of ve years from the date of
purchase with the exception of the element and thermal controls which are
guaranteed for a period of two years provided:
1. The unit has been installed in accordance with these instructions and
all necessary inlet controls and safety valves have been tted correctly.
2. Any valves or controls are of Heatrae Sadia recommended type.
3. The unit has not been tampered with and has been regularly main-
tained as detailed in these instructions.
4. The unit has been used only for heating potable water.
5. Within 60 days of installation, the user completes and return certicate
supplied along with proof of purchase to register the product.
The unit is not guaranteed against damage by frost and the
immersion heater is not guaranteed against excessive scale build up.
This guarantee does not affect the statutory rights of the consumer.

19
11.0 ENVIRONMENTAL INFORMATION
The Waste Electrical and Electronic Equipment (Producer Responsibility)
Regulation 2004
This product is outside of the scope of the European Waste Electrical
& Electronic Equipment Directive as interpreted within the UK.
In the UK this product can therefore be disposed of through commercial
non-WEEE waste facilities.
Heatrae Sadia does not accept any liability under the WEEE directive.
This product is manufactured from many recyclable materials. At the end of
its useful life it should be disposed of at a Local Authority Recycling Centre
to realise the full environmental benets.
Insulation is by means of CFC-free polyurethane foam.

20
12.0 SPARES STOCKISTS
For the fast and efcient supply of spares, please contact the stockists listed
below:
Advanced Water Company Ltd.
Unit D5 Enterprise way, Vale Park,
Evesham, Worcs, WR11 1GS
Tel: [phone]
Fax: [phone]
Electric Water Heating Co.
2 Horsecroft Place, Pinnacles
Harlow, Essex, CM19 5BT
Tel: [phone]
E-Mail: [email protected]
SPD
Units 9 & 10 Hexagon Business Centre
Springeld Road, Hayes, Middlesex, UB40 0TY
Tel: [phone]
Parts Centre
Tel: [phone]
www.partscentre.co.uk
Newey & Eyre
Specialist Products Division
Please contact your local branch
UK Spares Ltd.
Unit 1155 Aztec West,
Almonsbury, Bristol, BS32 4TF
Tel: [phone]
William Wilson Ltd.
Unit 3A, 780 South Street
Whiteinch, Glasgow, G14 OSY
Tel: [phone]
Heatrae Sadia Heating
Hurricane Way Norwich NR6 6EA
www.heatraesadia.com
Customer Service
Tel: [phone]
Fax: [phone]
E - m a i l : h e a t r a e s a d i a s e r v i c e
@heateam.co.uk
36005720_issue_05
©2013