Helmer i.C3 User manual

i.C³® User Guide
For Helmer i.Series®Incubators
360406/A
Countertop
PC100-Pro, PC900-Pro,
PC1200-Pro

Document History
Revision Date CO Supersession Revision Description
A 27 JUN 2019 14808 n/a Initial release.
* Date submitted or change order review. Actual release date may vary.
Document Updates
The document is furnished for information use only, is subject to change without notice and should not be construed as a commitment
by Helmer Scientic. Helmer Scientic assumes no responsibility or liability for any errors or inaccuracies that may appear in the
informational content contained in this material. For the purpose of clarity, Helmer Scientic considers only the most recent revision of
this document to be valid.
Support Information
Operation and Service Manuals provide additional product information. Product manuals are available at www.helmerinc.com.
Notices and Disclaimers
The i.C³® User Guide provides information about use of the i.C³. Refer to the product operation or service manual for general
information. Refer to the product service manual for additional information about the equipment on which the i.C³ is installed.
Condential / Proprietary Notices
Use of any portion(s) of this document to copy, translate, disassemble or decompile, or create or attempt to create by reverse
engineering or otherwise, the information from Helmer Scientic products is expressly prohibited.
Copyright and Trademark
Copyright © 2019 Helmer, Inc. Helmer®, i.Series®, and i.C³®, are registered trademarks of Helmer, Inc. in the United States ofAmerica.
Helmer, Inc., doing business as (DBA) Helmer Scientic and Helmer.
Disclaimer
This manual is intended as a guide to provide the operator with necessary instructions on the proper use and maintenance of certain
Helmer Scientic products.
Any failure to follow the instructions as described could result in impaired product function, injury to the operator or others, or void
applicable product warranties. Helmer Scientic accepts no responsibility for liability resulting from improper use or maintenance of its
products.
The screenshots and component images appearing in this guide are provided for illustrative purposes only, and may vary slightly from
the actual software screens and/or product components.
Helmer Scientic
14400 Bergen Boulevard
Noblesville, IN 46060 USA
www.helmerinc.com Part No. 360406/ Rev A

Contents
1 Overview ...........................................................................................4
Features............................................................................................4
Using the Touchscreen.................................................................................5
Care of the i.C3Screen.................................................................................5
2 Initial Setup.........................................................................................6
Language Conguration................................................................................6
Settings Conguration .................................................................................6
3 Home Screen Basics .................................................................................7
Home Screen Layout ..................................................................................7
Home Screen Icons and Indicators .......................................................................7
4 i.C3Applications (APPS) ..............................................................................8
Using i.C3 Applications .................................................................................8
5 Temperature Alarm Test.............................................................................. 10
6 Min/Max Temperature Monitoring ...................................................................... 11
7 Temperature Graph .................................................................................12
Event Data .........................................................................................13
Viewable with the 1-Day Time Span......................................................................13
8 AgiTrak (if installed)..................................................................................15
Agitator Status ......................................................................................16
Agitator Count Log ...................................................................................17
Agitator Diagnostics ..................................................................................17
9 Information Logs ...................................................................................18
Event Log..........................................................................................18
Event Log Detail Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Access Control Log (if installed).........................................................................20
10 Data Transfer ......................................................................................22
CSV Download......................................................................................22
Downloading Temperature Graphs and Alarm Event Data to PDF ..............................................24
Uploading Firmware Updates...........................................................................25
11 Customizing the i.C3Screen ..........................................................................27
Brightness Settings ..................................................................................27
Home Page Screensaver ..............................................................................27
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
ii

12 i.C3 Settings .......................................................................................28
Password Protection of the i.C3Settings Screen ............................................................28
Temperature Setpoint .................................................................................29
Alarm Settings ......................................................................................29
Users and Passwords ................................................................................30
Sound Settings......................................................................................31
Display Settings .....................................................................................32
Device Status.......................................................................................33
Sensor Calibration ...................................................................................34
Date/Time..........................................................................................34
Auxiliary Systems....................................................................................35
Restore Factory Settings ..............................................................................35
System Functions....................................................................................36
13 Access Control (if installed) ...........................................................................37
Access Control Setup.................................................................................37
Access Control Screen................................................................................38
Access Control as the Home Screen .....................................................................39
14 Icon Transfer.......................................................................................40
Appendix A - Icon Reference Guide........................................................................41
Common Buttons ....................................................................................41
Application Icons ....................................................................................42
Appendix B - i.C3 Reference Guide ........................................................................43
General Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Alarm Settings ......................................................................................45
Event Log Codes ....................................................................................46
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
iii

1 Overview
Cautions
• To avoid injury, before using the i.C3 User Information Center, read all instructions in the associated product
operation manual.
• To avoid damage to the i.C3 unit, read all instructions provided in this user guide.
Features
The i.C3® consists of an intuitive user interface and icon-driven touchscreen. The touchscreen is contained within the
instrument bezel, as are additional features.
Touchscreen
The interface to the i.C3system.
USB Port
Connect a ash memory device to download temperature data or upload rmware.
Ethernet/RJ45 Connection (Not shown)
Allows the system to provide and receive data or commands to and from external devices.
Audio Speaker
Provides an audible signal when alarm conditions are met. Also provides audible signal when screen icons and
buttons are touched.
Touchscreen
Audio Speaker
(boom of bezel)
USB Port
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
4

Using the Touchscreen
The touchscreen and touch techniques make the i.C3easy to use. Icons, status indicators, and navigation buttons let
the user see and respond to i.C3system conditions and events.
Note
Anything that touches the screen is understood as a command. Do not let anything touch the screen unintentionally.
Touch Techniques
Touch-select Touch once to select an item.
Touch-drag To move an item, touch-hold to select the item and drag it to a new location. Use a deliberate
touch-drag motion (without lifting)
Touch-scroll To scroll, slide nger slowly across the screen (horizontal or vertical). Stop before lifting. For
more control while scrolling, keep your nger in contact with the screen.
Icons, Indicators, and Buttons
For a complete list of all icons and indicators, see the Icon Reference Guide at the end of this user guide.
Application icons serve as navigation buttons to the associated application screen.
Status indicators alert the user to a change of status.
Navigation buttons return the display the previous screen or the Home screen.
Care of the i.C3Screen
CAUTION
The iC3screen uses a sensitive touch technology.
• To avoid damage to the touchscreen, do not apply pressure on the front of the display bezel or around the
screen borders.
• To preserve optimal touch sensitivity, keep the screen clean of foreign objects. Avoid excessive dust accumulation
on the screen.
• Do not expose the i.C3 screen to liquids or a harsh environment that contains excessive dust, heat or humidity.
• Clean the i.C3screen with a clean, dry cotton cloth.
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
5

2 Initial Setup
Language Conguration
The Language screen is displayed when the i.C3 is powered on. Use the Language screen to select the i.C3 display
language.
Choose language
1. Touch the Language button. The language drop-down list is displayed.
2. Scroll to touch the language to be displayed. The selected language is displayed in the Language button.
3. Touch to conrm language selection, or to cancel.
4. Touch the Home icon to continue to the Home screen.
Note
English is the default language. Available languages may vary from those shown above.
Settings Conguration
Basic conguration parameters have been set for the i.C3 at the factory. If factory default settings need to be adjusted,
refer to i.C3Settings.
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
6

3 Home Screen Basics
Note
To temporarily silence active alarms, touch the Mute icon in the top right corner of the screen.
Home Screen Layout
The i.C3 Home screen is comprised of three information areas:
Information header - The dark blue horizontal band across the top of the Home screen. This header is displayed on all i.C3
screens. From left to right it includes: the Event Log icon, Screen ID, Unit ID, Date/Time, Battery indicator, and Mute icon.
Display zone - The middle band of the screen which includes information indicators and messages. From left to right, they
are: Status display; Alarm Conditions indicator and Alarm Conditions message; Primary Monitor Probe display; Min/Max
Temperature Display (if enabled).
Notes
• Primary Monitor Probe refers to the monitoring probe located on the right side of the chamber.
• Min/Max temperature display shows the highest and lowest Primary Monitor probe temperature occurrence within a
given period of time.
Application icons - Icons located at the bottom of the screen which include ve factory-preset application icons. From left to
right they are: i.C3 Applications (APPS), Settings, Temperature Graph, Automatic Alarm Test, and AgiTrak. These icons can
be changed or rearranged through the Icon Transfer feature. For more information refer to Icon Transfer.
Notes
• After two minutes of no interaction, the Temperature Graph screensaver is displayed (if enabled).
• Additional applications are available on the i.C3 APPS screen.
Home Screen Icons and Indicators
Touch the Event Log icon to
navigate to the Event Log screen. Touch the Reset icon to reset the
Min/Max display. Time since last
reset will be displayed.
Look for the New Event indicator
(red asterisk).
Touch the Mute icon to temporarily
silence alarm sound.
Screen ID
Unit ID
Event Log Icon-Indicator
Display Zone
i.C³ Applicaons
Primary Monitor Probe
Informaon Header
Alarm Condion Indicator
Alarm Condion Message
Min/Max Temperature Display
Min/Max Reset
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
7

4 i.C3Applications (APPS)
All i.C3 Applications can be reached from the i.C3 APPS screen.
Notes
• i.C3 Applications screen icons are interchangeable with those found on the Home screen.
• Primary Monitor probe reading and alarm conditions are displayed on the left side of the screen.
Using i.C3Applications
To navigate to an application screen, touch the associated application icon.
Contact Information
View product support information including the rmware revision numbers.
i.C3 Settings
All i.C3 system settings are congured and other preferences selected from the i.C3Settings screen.
Note
The i.C3 Settings screen is password protected, unless password protection is turned O󰀨 (from the i.C3 Settings screen).
If accessing the i.C3 for the rst time, use the factory-originated password (1234).
Brightness Settings
Adjust monitor screen brightness.
Icon Transfer
Reposition application icons on the Home and Applications screens.
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
8

Information Logs
Access all available data log applications.
Temperature Graph
View current and historical probe temperature data and alarm events.
CSV Downloads
Download information log(s).
PDF Downloads
Download historical information as a PDF.
Uploads
Upload rmware updates.
Alarm Test
Initiate automatic alarm tests for the high and low temperature alarms.
AgiTrak
Control agitator speed and view current agitator status.
Access Control (if installed)
Display keypad for incubator access.
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
9

5 Temperature Alarm Test
Initiate an automatic alarm test for the high and low temperature alarms. The unit uses a built-in Peltier device to heat
or cool the probe without a󰀨ecting chamber temperature. The process normally takes less than ve minutes.
Notes
• Touch the Cancel Test icon at any time to abort the alarm test.
• If the temperature alarm test takes longer than ten minutes, the i.C3will automatically cancel the test.
Initiate alarm test
1. Touch the High Alarm Test or Low Alarm Test icon to begin the alarm test. The icon for the selected test begins
to ash.
• Temperature changes are displayed in the Temperature Display on the left side of the screen.
• As the temperature moves into alarm conditions, the temperature reading turns red.
• The message "Peltier Test Probe Cooling (or Warming)" is displayed in the Alarm Condition area.
• When completed, the test result is displayed in the Test Status section of the display.
Cancel alarm test
1. Touch the Cancel Test icon to end the alarm test. "Test Stopped" is displayed in the Test Status section of the display.
At the time of an alarm test, the Alarm Test icon is displayed on the Temperature Graph to show the change in
temperature was test-induced. Event data for the alarm test is recorded and highlighted in blue in the Event Log.
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
10

6 Min/Max Temperature Monitoring
The Min/Max temperature display shows the highest and lowest Primary Monitor probe temperature occurrence since
the last system reset (power-on event) or manually-initiated reset.
Notes
• The Min/Max temperature display can be turned on or o󰀨. Refer to Display Settings for more information.
• Once the time reaches the maximum display of 999 hours and 60 minutes, the message will display ">999:60", but
minimum and maximum temperatures will continue to be tracked.
Reset Min/Max temperature
1. Touch the Reset icon. The message "Reset min/max temperature memory?" is displayed along with the time (in hours
and minutes) since the last reset.
2. Touch to conrm. The timer is reset to 000.00 and the minimum and maximum recorded temperature is cleared.
Or, Touch to cancel.
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
11

7 Temperature Graph
The Temperature Graph screen shows current and historical primary monitor probe temperature data and temperature
events.
Note
Up to 62 days of temperature data can be viewed on the graph.
Viewing the Temperature Graph
1. Toggle the graph Time Span button to select a 1-day or 7-day time span.
Note
To view all graph features (including Alarm Condition and Alarm Test indicators), select the 1-day time span.
Date, day and time information for the selected time span is displayed on the graph line.
• Upper line represents high alarm limit
• Lower line represents low alarm limit
• Temperature graph line turns green when unit is within alarm limits and red when outside alarm limits
• Graph is displayed in strip chart form. A black, dashed vertical line appears on the graph where there is a change
in the date or time. A white, dashed vertical line appears on the graph where there is a change in the high alarm
limit or low alarm limit. A gray, dashed vertical line appears on the graph where the unit is powered on.
Notes
• If the time or date are changed, the stored temperature data will not be reformatted with the new time conguration.
Logged events may be duplicated in the downloaded event database if the time or date is changed.
• The temperature graph displays 62 days of data.
• If the high alarm limit or low alarm limit are changed, a dashed vertical black line will appear on the temperature graph,
corresponding to date and time when the change was made.
Alarm Condion Icon
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
12

Event Data
Door Open Time Total time (in minutes) that the unit door was left open during the selected time span.
Door Openings Total number of times the unit door was opened during the selected time span.
Total Events Total number of logged events that occurred during the selected time span.
Viewable with the 1-Day Time Span
Graph Display of Alarm Condition
Alarm condition events are shown on the graph by a small Alarm Condition icon when an alarm has been activated.
Data and events are shown in 4-hour segments.
View detailed event data
1. Touch the Alarm Condition icon to navigate to the Event Log screen.
2. Touch the Event to view detailed event data.
Graph Display of Alarm Test
Alarm tests are shown on the graph by a small Alarm Test icon.
View alarm test data
1. Touch the Alarm Test icon to navigate to the Event Log screen.
2. Touch the Event to view detailed event data.
Graph Display Zoom Feature
The zoom feature may be used to allow a more detailed view of a particular segment of the temperature graph.
Using zoom feature
1. Touch to draw a box around the desired area on the temperature graph. The selected area will appear in the display.
2. Touch the to return to the expanded view.
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
13

One Touch Quick Information Feature
The one touch quick information feature allows the user to view specic temperature information at any point on
the graph.
Using one touch
1. Touch the desired point on the graph. A dialog box will appear providing selected date, time and temperature data.
Note
The one touch feature should be used for reference only. The temperature displayed may vary from actual by 0.1 - 0.2 °C.
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
14

8 AgiTrak
AgiTrak provides monitoring for an installed agitator. The AgiTrak Setup and Info screen allows the user to setup and
control of an installed agitator. Select the appropriate button to setup an agitator, or view the agitator status or
count log.
Agitator Setup
The Agitator Setup screen allows the user to enable or disable an agitator and control the agitator's
speed. Associated alarm settings can be reviewed and changed.
Enable and Setup an Agitator
1. Slide the Agitator Monitoring Enabled switch to YES to enable the selected agitator.
2. Touch the minus (-) or plus (+) on the Agitator Speed Setpoint spin box to select desired agitator speed.
3. Select the Agitator Serial Number button. A numeric keyboard will appear.
4. Enter the access code 3773, and touch the to conrm. A numeric keyboard will appear.
5. Enter the Agitator serial number, and touch the to save. A serial number conrmation message will appear.
6. Touch the to save or the to cancel
7. Touch the minus (-) or plus (+) on the Agitator High Speed Alarm spin box to select desired speed at which the alarm
will activate.
8. Touch the minus (-) or plus (+) on the Agitator Low Speed Alarm spin box to select desired speed at which the alarm
will activate.
9. Touch the minus (-) or plus (+) on the Agitator Motion Alarm Delay spin box to select desired amount of time before the
alarm activates.
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
15

Agitator Status
The Agitator Status screen provides real time information regarding the agitator speed and cycle count.
View Agitator Speed History Graph
Touch the button showing the current agitator speed. The
Agitator Speed History graph will appear.
Reset Cycle Count
1. Touch the to reset the cycle count. The "Are you sure you want to reset the count for Agitator X?" message appears.
2. Touch the to conrm or the to cancel.
Information Found in Agitator Status
• Serial number
• Speed (cycles per minute within the last 60 minutes)
• Maximum speed (within the last 60 minutes)
• Minimum speed (within the last 60 minutes)
• Door openings (represented by a yellow vertical line when the show/hide button is set to show)
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
16

Agitator Count Log
The Agitator Count Log provides cycle count history for the installed agitator. Touch and hold the bidirectional arrows
to scroll through the log.
Information Found in the Agitator Count Log
• Reset Date
• Reset Time
• Serial Number
• Count at Reset
Agitator Diagnostics
The Agitator Diagnostics screen provides information regarding the operational status of the installed agitator.
Notes
• Use the current Administrator level password, or if accessing the i.C3 for the rst time, use the factory-originated
password (1234).
• Information shown on this screen is independent from any incubator status.
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
17

9 Information Logs
>
All available data logs are accessed from the Information Logs screen.
Event Log
>
The Event Log shows information from alarm events. A maximum of 100 (most recent) events can be viewed on the
Event Log screen. Refer to Data Transfer, Downloading Temperature and Event Data for more information.
Viewing the event log
1. Touch and hold the bidirectional arrows to scroll through the log.
2. Touch the desired Event to navigate to the Event Detail screen.
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
18

Information Found in the Event Log
• Type of event that occurred
• Date event occurred
• Time event condition began
• Temperature at start of alarm event
• Time event condition ended
• Temperature at end of alarm event
• Indicator of corrective action recorded
Event Log Formatting
Bold text Not yet viewed
Normal text Viewed
Dimmed text Downloaded
Data row shaded blue High or low alarm (triggered from an alarm test)
Event Log Detail Screen
The Event Log Detail provides additional temperature information for the primary probe and the control probe for an
alarm event. The cause of an alarm event and the corrective action taken can be acknowledged.
Helmer Scientic i.C3 User Guide for i.Series Incubators
360406/A
19