Heritage Audio R.A.M 1000 User manual

REFERENCE AUDIO MONITORING SYSTEM 1000
August/2023 Rev. 1.0.
USER’S MANUAL

USER’S MANUAL
Introduction
Contents
Description
Getting started
Bluetooth synchronizing
Let's get technical
Applications
Applications
Specifications
Trouble Shooting
Warranty Statement
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TABLE OF CONTENTS

USER’S MANUAL
Thank you for choosing the R.A.M 1000.
After many years designing monitor
controllers, Heritage Audio is proud to present the R.A.M System 1000. Combining
several features from our top-of-the-line units with the robust build and inviting
appearance of the rest of our R.A.M series units, the new addition is very
attractive. And at a very affordable price that even the most modest studios will be
able to justify.
Designed with the modern musician/producer in mind, the R.A.M 1000Designed with the modern musician/producer in mind, the R.A.M 1000
includes a few new features to keep your studio up to date. Bluetooth reception
has become just about essential in any modern-day studio environment and is
easily used here. Play along with your mixes and rehearse them until you are
content...then with a simple push of a button you can send your instrument on to
your DAW interface to record the track. Taking control of your home studio or
control room couldn’t be easier.
Peter Rodriguez
Peter Rodriguez
CEO
Heritage Audio - Madrid, Spain
© 2023 Heritage Audio S.L. is the sole owner of the copyright of all information and drawings contained in this
manual which are not to be copied or reproduced by any means or disclosed in part or whole to any third
party without written permission.
Heritage Audio reserves the right to alter specifications without notice. The information in this manual has
Heritage Audio reserves the right to alter specifications without notice. The information in this manual has
been carefully checked and is believed to be accurate at the time of publication. However, no responsibility
is taken by us for inaccuracies, errors or omissions nor any liability assumed for any loss or damage resulting
either directly or indirectly from use of the information contained within it.
INTRODUCTION
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USER’S MANUALCONTENTS
1 R.A.M 1000.
1 USB-C to USB-C power cable.
1 USB-C to USB power cable.
1 Bluetooth antenna.
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USER’S MANUAL
With the RAM1000 you’ll have everything you need to control what you hear right at your fingertips. The
new addition to our family of monitor controllers could not be easier to navigate. Things are kept simple to
make sure they don´t get in the way of your creativity.
Operation is intuitive with 3 selectable input buttons to the left and 2 output buttons to the right with a
Operation is intuitive with 3 selectable input buttons to the left and 2 output buttons to the right with a
huge, beautiful Marconi type knob dead center to make sure you always control exactly what you want. The
addition of the ubiquitous MUTE, DIM and MONO keep those options within reach. There has also been a
high quality headphone output included for when you need to make a critical listening decision that only
headphone monitor can offer.
Bluetooth has basically become a standard within studios around the world in the last few years.
Bluetooth has basically become a standard within studios around the world in the last few years.
Therefore, it was an easy call to make sure that the RAM1000 was also prepared to provide it as well as
including all latest CODEC options to insure the highest quality transmission possible.
There is even an option to switch the routing from OUTPUT 1 to your soundcard/interface for
recording…. This will make it easy to plug in an instrument to rehearse along to a mix and when ready, simply
route it on to your recording device. Couldn´t be easier…
DESCRIPTION
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USER’S MANUAL
INPUT LEVEL: LED Input Level Meter.
BLUETHOOTH ANTENNA: Bluetooth wireless input (APTX®, AAC, SBC).
LED SYNC INDICATOR: Confirms SYNC status.
INPUT BLUETOOTH: Select Bluetooth input.
INPUTS: Selects either/or both Input 1 or Input 2.
LED CODEC INDICATOR: Shows the CODEC in use and confirms connection.
RESET:
RESET: Resets the Bluetooth sync (Hold for 10 sec).
MONO SWITCH: Collapses the signal from Stereo to Mono.
MASTER LEVEL: Steps through the volume range in 3 dB increments.
MUTE SWITCH: Completely eliminates the output.
DIM SWITCH: Reduces output by -20 dB.
OUTPUTS: Selects either/or both Output 1 or Output 2.
PHONES LEVEL: Headphone Volume adjustment.
GETTING STARTED
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USER’S MANUAL
OUTPUTS XLR: Male XLR outputs L&R.
HEADPHONES: Stereo out Headphones 1/4″TRS.
INPUTS MULTI: Female XLR & 1/4″TRS Balanced jacks L&R.
SWITCH REC/MON: Selects routing control for OUTPUTS 1.
OUTPUTS: 1/4″TRS Balanced jacks L&R.
POWER: USB-C Power connector of 5V / 5 Watts.
GROUNDING SCREW:
GROUNDING SCREW: To connect to earth.
INPUTS: 1/4″TRS Balanced jacks L&R.
LEFT INPUT: Connect to LEFT Input only for MONO use.
INPUT LEVEL SWITCH: Change Input Level between +4 dBu/-10 dBV.
GETTING STARTED
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USER’S MANUAL
Synchronizing your mobile device with the R.A.M 1000 is as simple as pairing any other Bluetooth device. It
will appear as “HERITAGE R.A.M 1000” on your Bluetooth devices’ list.
YouTube hosts nice tutorials about how to do so in both Android and iOS if you need help.
The R.A.M 1000 automatically selects the best Codec supported by your mobile device, so no configuration
is needed.
Whenever a device is paired with the R.A.M 1000, the “SYNC” LED will light.
Active streaming is confirmed by corresponding Codec LED being turned on.
Please note Codec IS NOT configurable. It is automatically chosen from the best available option on your
Please note Codec IS NOT configurable. It is automatically chosen from the best available option on your
mobile device.
Devices can only be paired one at a time. Whenever a different device needs to be paired, Bluetooth needs
to be reset, so RESET button must be pressed down and hold for 10 seconds after connecting a new
Bluetooth mobile device.
BLUETOOTH SYNCHRONIZING
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USER’S MANUAL
INPUTS: The R.A.M SYSTEM 1000 has two pairs of +4 dBu balanced analog inputs with one also being -10
dBV selectable. It also includes a very convenient Bluetooth option as an additional input.The Bluetooth input
will automatically choose the best CODEC available for your device to insure the highest quality at all times.
A simple RESET button will allow you to change the input source for Bluetooth at any time.All inputs are
simultaneusly selectable.
OUTPUTS: The R.A.M SYSTEM 1000 has two stereo outputs, available on both balanced XLR and ¼″jack
connections. All inputs are also simultaneusly selectable.
HEADPHONE OUTPUT:
HEADPHONE OUTPUT: Usually a weak link even in the most expensive units, the R.A.M SYSTEM 1000
employs a very high current driver in a diamond buffer configuration which is able to drive all headphones to
very high levels without any coloration or noise.
THE REC/MON FUNCTION:
THE REC/MON FUNCTION: There is an extra button on the back just below Output 1 that allows you to
choose between two ways of operation.One way, with the button pushed in (MON) or MONITOR mode,
Output 1 will simply act as normal, just like the other Output, number 2, and will follow any changes made to
the volume knob.But, if you leave the button released (REC) it will be in RECORD mode and the main red
volume knob will have no affect on its output level. This is very convenient if you want to send a signal on to
your interface for recording while monitoring the playback of your DAW, allowing you to adjust the appropriate
level between them.
MASTER LEVEL CONTROL KNOB:MASTER LEVEL CONTROL KNOB: The R.A.M SYSTEM 1000 is fitted with a 64-step, gold-plated relay
ladder attenuation for master level control — a feature usually found only on high-end large-format consoles.
It gives an exceptional resolution of 64 dB of attenuation in 3 dB steps. Keeping active electronics to a
minimum, the attenuator is buffered for negligible coloration and no noise.
The DIM, a minus 20 dB drop, the MUTE and the MONO buttons complete the feature list to make sure you
have the necessary options at hand.
LET’S GET TECHNICAL
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USER’S MANUALAPPLICANTIONS
1 INPUT BLUETOOTH 2 OUT MONITORING + HEADPHONES
Power amp
Headphones
Bluetooth
device
Passive speaker 2L
Output 1L
Output 2L
Output 1R Output 2R
Passive speaker 2R
Active speaker 1L Active speaker 1R
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USER’S MANUALAPPLICANTIONS
2 IN / 2 OUT MONITORING
Power amp
Instrument
stereo line out
To interface
Monitor Out
Passive speaker 2L
Output 1L
Input 1L
Input 2L
Input 2R Input 1R
Output 2L
Output 1R Output 2R
Passive speaker 2R
Active speaker 1L Active speaker 1R
REC/MON button should be
pressed (MON) to assure that
the INPUT 1 signal is
controlled by the MASTER
LEVEL volume.
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Outputs Inputs

USER’S MANUALAPPLICANTIONS
3 IN / 1 OUT MONITORING & 1 OUT RECORDING
Power amp
Instrument
stereo line out
To interface
monitor out
To interface
inputs
Passive speaker 2L
Output 1L
Input 1L
Input 2L
Input 2R Input 1R
Output 2L
Output 1R Output 2R
Passive speaker 2R
REC/MON button should not
be pressed (REC) to assure
that the INPUT 1 signal
continues on to the
INTERFACE, not affected by
the MASTER LEVEL volume.
Bluetooth
device
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Outputs Inputs

USER’S MANUAL
•THD + N Ratio @ 1kHz 26 dBu: < 0.01 %.
•Noise Floor @ Input GND: < -88 dBu.
•Phase @ 1 kHz: 0º.
•Dimensions (W x H x L): 190 mm x 85 mm x 200 mm.
•Balanced and floating inputs and outputs: Inputs and Outputs TRS JACKs, unbalanced compatible.
•24 Step Passive Attenuator: In 3 dB steps for sub-tenth dB precision between left and right channels.
•Mute: Less than 100 dBu.
•Mute: Less than 100 dBu.
•No added distortion or noise.
•Insertion loss: Less than 0,2 dB.
SPECIFICATIONS
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USER’S MANUAL
There is no sound coming from my R.A.M 1000.
There is no still sound coming from my R.A.M
1000.
Even with the volume knob all the way up it
doesn’t seem to output as much as before.
There is no signal present at the R.A.M 1000
Output.
I want to use a new mobile device with the
Bluetooth Input but it is not recognised.
Is it possible to have both outputs or both inputs
active at the same time?
The audio from my R.A.M 1000 seems less open
than the audio directly from my DAW.
Nothing is arriving at my interface when trying to
record my audio.
There is still nothing arriving at my interface when
trying to record my audio.
OUTPUTS 1 are not being controlled by the
MASTER LEVEL volume control.
If your R.A.M 1000 is not operating correctly or
even turning on.
Make sure the ‘MUTE’ button is not pressed.
Make sure that the MASTER LEVEL volumen
knob is not turned all the way down.
You may have the ‘DIM’ button pushed,
reducing the output by -20 dB.
Verify that you have correctly connected the
Input and Output cables.
Push the RESET button and hold for 10 seconds
after connecting a new Bluetooth mobile device.
Yes, you can use all the INPUTS and OUTPUTS
simultaneously.
Double check that you have not accidentally
pressed the ‘MONO’ button.
Make sure that you are inputting your instrument
into INPUT 2, not INPUT 1.
Make sure that the REC/MON button is not
pressed…it should be in the REC position.
Make sure that you have pressed the REC/MON
button…it should be in the MON position.
Make sure your charger is providing at least 5
Volts and 5 Watts.
TROUBLE SHOOTING
For any further doubts or questions please get in contact with us at:
[email protected]
PROBLEMS SOLUTIONS
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USER’S MANUAL
LIMITED 2 YEAR WARRANTY
Heritage Audio R.A.M 1000 is warranted by Heritage Audio S.L. to be free from defects in materials and
workmanship for the period of 2 years to the original purchaser. In the event of such defects, the product will
be repaired without charge or, at our option, replaced with a new one if delivered to Heritage Audio prepaid,
together with a copy of the sales slip or other proof of purchase date. The warranty excludes problems due
to normal wear, abuse, shipping damage or failure to use the product in accordance with the specifications.
Heritage Audio shall not be liable for damages based upon inconvenience, loss of use of the product, loss of
Heritage Audio shall not be liable for damages based upon inconvenience, loss of use of the product, loss of
time, interrupted operation or commercial loss or any other damages, whether incidental, consequential or
otherwise.
This warranty is not transferable.
We encourage you to register your new R.A.M 1000 in our web in order to better manage any warranty related
issues at: https://heritageaudio.com/registration/
Heritage Audio and the Heritage Audio “H” logos are registered Trademarks owned and/or licensed by
Heritage Audio and the Heritage Audio “H” logos are registered Trademarks owned and/or licensed by
Heritage Audio.
WARRANTY STATEMENT
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