HIK VISION DS-C12A User manual

Video Wall Controller
User Manual

Legal Informaon
©2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
: The terms HDMI and HDMI High-Denion Mulmedia Interface, and the HDMI
Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United
States and other countries.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
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INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
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Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class B
digital device,pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protecon against harmful interference in a residenal installaon. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instrucons, may cause harmful interference to radio communicaons. However, there is no
guarantee that interference will not occur in a parcular installaon. If this equipment does cause
harmful interference to radio or television recepon, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two
condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operaon.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the applicable harmonized European
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standards listed under the EMC Direcve 2014/30/EU, the RoHS Direcve
2011/65/EU.
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collecon points.
For more informaon see: hp://www.recyclethis.info .
2006/66/EC (baery direcve): This product contains a baery that cannot be
disposed of as unsorted municipal waste in the European Union. See the
product documentaon for specic baery informaon. The baery is
marked with this symbol, which may include leering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the baery to
your supplier or to a designated collecon point. For more informaon see:
hp://www.recyclethis.info .
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
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Preface
Applicable Model
This manual is applicable to video wall controllers.
About the Default
This device has the following defaults:
Parameter Default Value
User name admin
IP address 192.0.0.64
Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note Provides addional informaon to emphasize or supplement
important points of the main text.
Safety Instrucons
Warning
• In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the naon and region.
• Use the power adapter delivered with the device only.
• The socket-outlet shall be installed near the equipment and shall be easily accessible.
• This equipment is not suitable for use in locaons where children are likely to be present.
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• CAUTION: Risk of explosion if the baery is replaced by an incorrect type.
• Improper replacement of the baery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium baery types).
• Do not dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,
which may result in an explosion.
• Do not leave the baery in an extremely high temperature surrounding environment, which may
result in an explosion or the leakage of ammable liquid or gas.
• Do not subject the baery to extremely low air pressure, which may result in an explosion or the
leakage of ammable liquid or gas.
• Dispose of used baeries according to the instrucons.
• Never place the equipment in an unstable locaon. The equipment may fall, causing serious
personal injury or death.
• If smoke, odor or noise rise from the device, turn o the power at once and unplug the power
cable, and then please contact the service center.
• If the product does not work properly, please contact your dealer or the nearest service center.
Never aempt to disassemble the product yourself. (We shall not assume any responsibility for
problems caused by unauthorized repair or maintenance.)
• Please enhance the protecon for personal informaon and data security as the device may be
confronted with the network security problems when it is connected to the Internet. Please
contact your dealer or the nearest service center once you nd that there may be the network
security problems.
Cauon
• Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnesm radiaon. Avoid the equipment installaon on vibraons surface or places
subject to shock (ignorance can cause equipment damage).
• Do not expose the device to the explosive situaon.
• Keep clean and dry on the surface of the device.
• Do not touch the exposed connecon points or components when the device is powered on.
• The venlaon should not be impeded by covering the venlaon openings with items, such as
newspapers, table-cloths, curtains, etc. The openings shall never be blocked by placing the
equipment on a bed, sofa, rug or other similar surface.
• No naked ame sources, such as lighted candles, should be placed on the equipment.
• The equipment shall not be exposed to dripping or splashing and that no objects lled with
liquids, such as vases, shall be placed on the equipment.
• Keep a minimum 50 cm distance around the equipment for sucient venlaon.
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Contents
Chapter 1 Product Introducon .................................................................................................. 1
1.1 Overview ................................................................................................................................ 1
1.2 Key Feature ............................................................................................................................ 1
1.3 Packing List ............................................................................................................................. 1
1.4 Device Appearance ................................................................................................................ 2
1.4.1 Front Panel .................................................................................................................... 2
1.4.2 Rear Panel ..................................................................................................................... 3
1.5 Client Management Soware ................................................................................................ 4
1.6 Operaon Process .................................................................................................................. 5
Chapter 2 Acvate and Add Devices ........................................................................................... 6
2.1 Acvate Your Device .............................................................................................................. 6
2.2 Add Your Device ..................................................................................................................... 6
2.2.1 Add Device by IP Address or Domain Name ................................................................. 7
2.2.2 Add Devices by IP Segment ........................................................................................... 8
2.3 Congure Network Parameters .............................................................................................. 9
Chapter 3 Arsc Video Wall Conguraon .............................................................................. 10
3.1 Congure Displays ................................................................................................................ 10
3.1.1 Add Displays ................................................................................................................ 10
3.1.2 Congure Display Properes ....................................................................................... 11
3.1.3 Adjust Display Posions .............................................................................................. 11
3.2 Congure an Input Source ................................................................................................... 13
3.3 Congure a Device Topology ................................................................................................ 15
3.3.1 Change a Device Topology .......................................................................................... 16
3.3.2 Check Device Topology Status ..................................................................................... 16
3.4 Layout Management ............................................................................................................ 17
3.4.1 Save a Layout File ........................................................................................................ 18
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3.4.2 Print a Layout File ........................................................................................................ 18
3.4.3 Import a Layout File .................................................................................................... 19
3.5 Congure Mirroring Display ................................................................................................. 19
Chapter 4 Device Installaon and Cabling ................................................................................. 22
4.1 Install Your Devices .............................................................................................................. 22
4.2 Connect Cables .................................................................................................................... 22
4.2.1 Cable Connecon Requirements ................................................................................. 22
4.2.2 Cable Connecon Descripon ..................................................................................... 23
Chapter 5 Device Conguraon and Maintenance .................................................................... 26
5.1 Congure the Device Name and Device No. ........................................................................ 26
5.2 Congure Device Time ......................................................................................................... 26
5.3 Reset Device Password ........................................................................................................ 27
5.4 View Device Informaon ...................................................................................................... 28
5.5 Congure Serial Parameters ................................................................................................. 28
5.6 Congure Security Parameters ............................................................................................ 29
5.7 Import and Export a Conguraon File ................................................................................ 29
5.8 Query and Back Up Logs ...................................................................................................... 29
5.9 Restore Default Parameters ................................................................................................. 30
5.10 Restart a Device Remotely ................................................................................................. 30
5.11 Upgrade a Device Remotely ............................................................................................... 30
Chapter 6 User Management .................................................................................................... 31
Chapter 7 Operaon and Maintenance ..................................................................................... 32
Chapter 8 Get More Informaon .............................................................................................. 33
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Chapter 1 Product Introducon
1.1 Overview
The video wall controller is a pure hardware image processing device based on Field Programmable
Gate Array (FPGA), which supports 4K@60 Hz signal input and random rotaon and placement of
displays for achieving more creave and eye-catching display eects. Due to its good compability,
LCD, DLP, and LED screens can work together to form a larger screen, which applies to various
video wall scenarios such as shopping malls, conference rooms and lecture halls.
1.2 Key Feature
• 1 × HDMI 4K input, 4 × HDMI output
• 4 device cascading, controlling up to 16-display video wall
• Accurate to 0.1° rotaon for a single display
• Various display soluons with display mirroring and replicaon
• Pix SYNC technology for synchronized image
• Bezel compensaon technology for connuous image
• Export video wall design drawings for project deployment
• Simple and easy-to-use soware
1.3 Packing List
Before using the product, check whether the following items are included in the package. If any
items are found damaged or missing, please contact our technical support engineers.
Table 1-1 Packing List
No. Item Picture Quanty
1 Device 1
2 Power adapter 1
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