HIK VISION DS-C12A User manual

Video Wall Controller
User Manual

Legal Informaon
©2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
: The terms HDMI and HDMI High-Denion Mulmedia Interface, and the HDMI
Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United
States and other countries.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
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INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
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Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class B
digital device,pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protecon against harmful interference in a residenal installaon. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instrucons, may cause harmful interference to radio communicaons. However, there is no
guarantee that interference will not occur in a parcular installaon. If this equipment does cause
harmful interference to radio or television recepon, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two
condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operaon.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the applicable harmonized European
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standards listed under the EMC Direcve 2014/30/EU, the RoHS Direcve
2011/65/EU.
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collecon points.
For more informaon see: hp://www.recyclethis.info .
2006/66/EC (baery direcve): This product contains a baery that cannot be
disposed of as unsorted municipal waste in the European Union. See the
product documentaon for specic baery informaon. The baery is
marked with this symbol, which may include leering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the baery to
your supplier or to a designated collecon point. For more informaon see:
hp://www.recyclethis.info .
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
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Preface
Applicable Model
This manual is applicable to video wall controllers.
About the Default
This device has the following defaults:
Parameter Default Value
User name admin
IP address 192.0.0.64
Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note Provides addional informaon to emphasize or supplement
important points of the main text.
Safety Instrucons
Warning
• In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the naon and region.
• Use the power adapter delivered with the device only.
• The socket-outlet shall be installed near the equipment and shall be easily accessible.
• This equipment is not suitable for use in locaons where children are likely to be present.
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• CAUTION: Risk of explosion if the baery is replaced by an incorrect type.
• Improper replacement of the baery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium baery types).
• Do not dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,
which may result in an explosion.
• Do not leave the baery in an extremely high temperature surrounding environment, which may
result in an explosion or the leakage of ammable liquid or gas.
• Do not subject the baery to extremely low air pressure, which may result in an explosion or the
leakage of ammable liquid or gas.
• Dispose of used baeries according to the instrucons.
• Never place the equipment in an unstable locaon. The equipment may fall, causing serious
personal injury or death.
• If smoke, odor or noise rise from the device, turn o the power at once and unplug the power
cable, and then please contact the service center.
• If the product does not work properly, please contact your dealer or the nearest service center.
Never aempt to disassemble the product yourself. (We shall not assume any responsibility for
problems caused by unauthorized repair or maintenance.)
• Please enhance the protecon for personal informaon and data security as the device may be
confronted with the network security problems when it is connected to the Internet. Please
contact your dealer or the nearest service center once you nd that there may be the network
security problems.
Cauon
• Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnesm radiaon. Avoid the equipment installaon on vibraons surface or places
subject to shock (ignorance can cause equipment damage).
• Do not expose the device to the explosive situaon.
• Keep clean and dry on the surface of the device.
• Do not touch the exposed connecon points or components when the device is powered on.
• The venlaon should not be impeded by covering the venlaon openings with items, such as
newspapers, table-cloths, curtains, etc. The openings shall never be blocked by placing the
equipment on a bed, sofa, rug or other similar surface.
• No naked ame sources, such as lighted candles, should be placed on the equipment.
• The equipment shall not be exposed to dripping or splashing and that no objects lled with
liquids, such as vases, shall be placed on the equipment.
• Keep a minimum 50 cm distance around the equipment for sucient venlaon.
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Contents
Chapter 1 Product Introducon .................................................................................................. 1
1.1 Overview ................................................................................................................................ 1
1.2 Key Feature ............................................................................................................................ 1
1.3 Packing List ............................................................................................................................. 1
1.4 Device Appearance ................................................................................................................ 2
1.4.1 Front Panel .................................................................................................................... 2
1.4.2 Rear Panel ..................................................................................................................... 3
1.5 Client Management Soware ................................................................................................ 4
1.6 Operaon Process .................................................................................................................. 5
Chapter 2 Acvate and Add Devices ........................................................................................... 6
2.1 Acvate Your Device .............................................................................................................. 6
2.2 Add Your Device ..................................................................................................................... 6
2.2.1 Add Device by IP Address or Domain Name ................................................................. 7
2.2.2 Add Devices by IP Segment ........................................................................................... 8
2.3 Congure Network Parameters .............................................................................................. 9
Chapter 3 Arsc Video Wall Conguraon .............................................................................. 10
3.1 Congure Displays ................................................................................................................ 10
3.1.1 Add Displays ................................................................................................................ 10
3.1.2 Congure Display Properes ....................................................................................... 11
3.1.3 Adjust Display Posions .............................................................................................. 11
3.2 Congure an Input Source ................................................................................................... 13
3.3 Congure a Device Topology ................................................................................................ 15
3.3.1 Change a Device Topology .......................................................................................... 16
3.3.2 Check Device Topology Status ..................................................................................... 16
3.4 Layout Management ............................................................................................................ 17
3.4.1 Save a Layout File ........................................................................................................ 18
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3.4.2 Print a Layout File ........................................................................................................ 18
3.4.3 Import a Layout File .................................................................................................... 19
3.5 Congure Mirroring Display ................................................................................................. 19
Chapter 4 Device Installaon and Cabling ................................................................................. 22
4.1 Install Your Devices .............................................................................................................. 22
4.2 Connect Cables .................................................................................................................... 22
4.2.1 Cable Connecon Requirements ................................................................................. 22
4.2.2 Cable Connecon Descripon ..................................................................................... 23
Chapter 5 Device Conguraon and Maintenance .................................................................... 26
5.1 Congure the Device Name and Device No. ........................................................................ 26
5.2 Congure Device Time ......................................................................................................... 26
5.3 Reset Device Password ........................................................................................................ 27
5.4 View Device Informaon ...................................................................................................... 28
5.5 Congure Serial Parameters ................................................................................................. 28
5.6 Congure Security Parameters ............................................................................................ 29
5.7 Import and Export a Conguraon File ................................................................................ 29
5.8 Query and Back Up Logs ...................................................................................................... 29
5.9 Restore Default Parameters ................................................................................................. 30
5.10 Restart a Device Remotely ................................................................................................. 30
5.11 Upgrade a Device Remotely ............................................................................................... 30
Chapter 6 User Management .................................................................................................... 31
Chapter 7 Operaon and Maintenance ..................................................................................... 32
Chapter 8 Get More Informaon .............................................................................................. 33
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Chapter 1 Product Introducon
1.1 Overview
The video wall controller is a pure hardware image processing device based on Field Programmable
Gate Array (FPGA), which supports 4K@60 Hz signal input and random rotaon and placement of
displays for achieving more creave and eye-catching display eects. Due to its good compability,
LCD, DLP, and LED screens can work together to form a larger screen, which applies to various
video wall scenarios such as shopping malls, conference rooms and lecture halls.
1.2 Key Feature
• 1 × HDMI 4K input, 4 × HDMI output
• 4 device cascading, controlling up to 16-display video wall
• Accurate to 0.1° rotaon for a single display
• Various display soluons with display mirroring and replicaon
• Pix SYNC technology for synchronized image
• Bezel compensaon technology for connuous image
• Export video wall design drawings for project deployment
• Simple and easy-to-use soware
1.3 Packing List
Before using the product, check whether the following items are included in the package. If any
items are found damaged or missing, please contact our technical support engineers.
Table 1-1 Packing List
No. Item Picture Quanty
1 Device 1
2 Power adapter 1
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No. Item Picture Quanty
3 User manual 1
4 CD-ROM 1
1.4 Device Appearance
Figure 1-1 Device Appearance
1.4.1 Front Panel
Figure 1-2 Front Panel
Table 1-2 Front Panel Interface Descripon
No. Name Descripon
1 PWR Power indicator
Turns steady red aer power-on
2 STAT System status indicator
• Unlit during startup or in the faulty state
• Turns green aer startup
3 IN Indicator for the HDMI IN interface
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No. Name Descripon
• Signals are not inpung and not displayed on the video wall:
unlit
• Signals are displayed on the video wall but not inpung:
green
•Signals are inpung but not displayed on the video wall: red
• Signals are inpung and displayed on the video wall:
blinking red and green alternately
1.4.2 Rear Panel
Figure 1-3 Rear Panel
Table 1-3 Rear Panel Interface Descripon
No. Name Descripon
1 Grounding screw Used for grounding the device
2 HDMI IN / LOOP IN • HDMI input interface, up to 4K@60 Hz input
• Used for loop input when mulple devices are cascaded
Note
When devices are cascaded, you can only use the HDMI input
interface of the master device to input signals.
3 HDMI OUT 1 HDMI output interface 1, up to 4K@30 Hz output
4 HDMI Interface
Indicator
Status indicator of HDMI OUT 1 interface, working similarly
with the other 3 HDMI out interfaces
• Connected with a cable: steady green
• Disconnected with a cable: unlit
5 HDMI OUT 2 HDMI output interface 2, up to 4K@30 Hz output
6 HDMI OUT 3 HDMI output interface 3, up to 4K@30 Hz output
7 HDMI OUT 4 HDMI output interface 4, up to 4K@30 Hz output
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No. Name Descripon
8 HDMI LOOP OUT HDMI loop output interface for device cascading, up to 4K@60
Hz output
9 SYNC IN Sync input interface for synchronizing signals between devices
10 SYNC OUT Sync output interface for synchronizing signals between
devices
11 RS-232/RS485 RS232 and RS485 mulplexing port only for debugging,
congurable on the client
12 LAN 10/100/1000 Mbps adapve network interface, IEEE 802.3at
PoE
13 LINE OUT Audio output interface
Note
When devices are cascaded, you can only use the line output
interface of the master device to output audio signals.
14 DC 12 V Switch Switch of 12 V/2 A power input, alternave to the PoE power
supply method
15 DC 12 V IN Interface for 12 V/2 A power input, alternave to the PoE
power supply method
1.5 Client Management Soware
Video wall controllers can be managed on the Arsc Wall Client, including acvaon, adding,
conguraon, management and maintenance. Obtain the client installaon package from the CD-
ROM or website, double click the package, and nish the installaon.
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Figure 1-4 Client Management Soware
1.6 Operaon Process
The following gure describes the basic operaon process of creang an arsc video wall.
Figure 1-5 Operaon Process of Creang an Arsc Video Wall
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Chapter 2 Acvate and Add Devices
2.1 Acvate Your Device
For the inacve devices, you are required to create a password to acvate them before they can be
added to the soware and work properly.
Before You Start
Make sure the device to be acvated is connected to the network and is in the same subnet with
the PC running the client.
Steps
1. Enter the Maintenance and Management → Device Management interface.
2. Click Online Device to show the online device area at the boom of the interface.
The searched online devices are displayed in the list.
3. Check the device status (shown on Security Level column) and select an inacve device.
Figure 2-1 Online Inacve Device
4. Click Acvate to open the Acvaon box.
5. Create a password in the password eld, and conrm the password.
Cauon
The password strength of the device can be automacally checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case leers, lower case leers, numbers, and special
characters) in order to increase the security of your product. And we recommend you change
your password regularly, especially in the high security system, changing the password monthly
or weekly can beer protect your product.
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
6. Click OK to acvate the device.
2.2 Add Your Device
You can add your devices by IP/domain or IP segment.
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2.2.1 Add Device by IP Address or Domain Name
If you know the IP address or domain name of the device to add, you can add devices to the client
by specifying the IP address (or domain name), user name, password, etc.
Steps
1. Click Maintenance → Device Management .
2. Click Add to open the Add window, and then select IP/Domain as the adding mode.
3. Enter the required informaon.
Name
Create a descripve name for the device. For example, you can use a nickname that can
show the locaon or feature of the device.
Address
The IP address or domain name of the device.
Port
The devices to add share the same port number. The default value is 8000.
User Name
Enter the device user name. By default, the user name is admin.
Password
Enter the device password.
Cauon
The password strength of the device can be automacally checked. We highly recommend
you change the password of your own choosing (using a minimum of 8 characters, including
at least three kinds of following categories: upper case leers, lower case leers, numbers,
and special characters) in order to increase the security of your product. And we recommend
you change your password regularly, especially in the high security system, changing the
password monthly or weekly can beer protect your product.
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
4. Check Synchronize Time to synchronize the device me with the PC running the client aer
adding the device to the client.
5. Finish adding the device.
-Click Add to add the device and back to the device list page.
-Click Add and New to save the sengs and connue to add other device.
6. Oponal: Perform the following operaon(s).
Remote
Conguraon
Click on Operaon column to set remote conguraon of the
corresponding device.
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View Device Status Click on Operaon column to view device status, including
cameras, recording status, signal status, hardware status, etc.
Edit Device
Informaon
Click on Operaon column to edit the device informaon, such as
IP address, user name, and password.
Refresh Click on Operaon column to get the latest device informaon.
Delete Device Select one or mulple devices and click Delete to delete the selected
device(s) from the client.
2.2.2 Add Devices by IP Segment
If the devices share the same port No., user name and password, and their IP addresses range in
the same IP segment, you can add them to the client by specifying the start IP address and the end
IP address, port No., user name, password, etc of the devices.
Steps
1. Click Maintenance → Device Management .
2. Click Add to open the Add window.
3. Select IP Segment as the adding mode.
4. Enter the required informaon.
Start IP
Enter a start IP address.
End IP
Enter an end IP address in the same network segment with the start IP.
Port
Enter the device port No. The default value is 8000.
User Name
By default, the user name is admin.
Password
Enter the device password.
Cauon
The password strength of the device can be automacally checked. We highly recommend
you change the password of your own choosing (using a minimum of 8 characters, including
at least three kinds of following categories: upper case leers, lower case leers, numbers,
and special characters) in order to increase the security of your product. And we recommend
you change your password regularly, especially in the high security system, changing the
password monthly or weekly can beer protect your product.
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Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
5. Check Synchronize Time to synchronize the device me with the PC running the client aer
adding the device to the client.
6. Finish adding the device.
-Click Add to add the device and back to the device list page.
-Click Add and New to save the sengs and connue to add other device.
2.3 Congure Network Parameters
Aer your device is added to the client, you can congure network parameters of your device as
needed, including the IP address, subnet mask, and gateway.
Steps
1. On the Device Management interface, select the desired device in the list and click Remote
Conguraon on the Operaon column.
2. Click Network → General .
3. Congure the network parameter, including the IP address, subnet mask, and gateway.
4. Click Save.
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Chapter 3 Arsc Video Wall Conguraon
This chapter describes how to design an arsc video wall soluon on the client. Designing a video
wall soluon includes conguring monitors, conguring input signal sources, and linking devices
with the video wall. You can design your video wall in oine mode and apply the conguraon to
your devices.
3.1 Congure Displays
A video wall consists of mulple monitors or displays. Add displays based on the actual video wall
conguraon and congure the posions, angles, and properes of your displays. Aer nishing
display conguraon, you can export it as a reference for onsite deployment.
3.1.1 Add Displays
Before designing your video wall, add displays to the video wall on the client.
Steps
1. Click Arsc Conguraon → Display Conguraon .
Figure 3-1 Add Display
2. Select Manufacturer and Model. If the client does not show the desired manufacturer and
model, click New on the boom to add a new model and congure the properes and click
Save.
3. Click and select the desired video wall scale in the grid.
4. Oponal: Set Rotaon of your displays. Your displays can be rotated clockwise at any desired
angle, accurate to 0.1 degree.
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5. Oponal: Set Background Color of your displays. The background color applies to all displays.
6. Click Add to Wall to add the displays to the video wall canvas on the right.
3.1.2 Congure Display Properes
Aer adding displays to the wall, congure display properes to ensure proper displaying.
Steps
1. Click Arsc Conguraon → Display Conguraon .
2. Select a display on the wall and congure the properes.
Table 3-1 Descripon of Display Properes
Property Descripon
Output Type Output type of your display. LCD and LED types are available.
Manufacturer/Model Manufacturer and model of your display. Aer the manufacturer and
model are selected, the rest of the properes are automacally
congured. Please check that the values are consistent with the actual
values.
Output Resoluon Please select the proper resoluon based on the actual need.
Display Area Width/
Height
Enter the actual display area width and height of your display. The
display area does not include the borders and bezels around the area.
Bezel Top/Boom/
Le/Right
Bezel width on the top, boom, le, and right of the screen. The bezel
width here is made up of the widths of the physical bezel and the
black border.
LED Resoluon Only available when your display is an LED type. The resoluon must
be smaller than or equal to Output Resoluon but greater than 288 ×
288, and the width should be a mulple of two.
3. Click Save.
3.1.3 Adjust Display Posions
Aer adding and conguring the displays, adjust the posions to obtain an arsc video wall
eect.
Steps
1. Click Arsc Conguraon → Display Conguraon .
2. Select a display on the wall, and adjust its posion.
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