HIK VISION DS-MDS003 User manual

DS-MDS003
Dock Station
User Manual

DS-MDS003 Dock Station User Manual
UM DS-MDS003 042721NA 2
© 2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and all
other information hereinafter are for description and explanation only. The information contained in the
Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the
latest version of this Manual at the Hikvision Website (https://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the
Product.
Trademarks
and other Hikvision trademarks and logos are the properties of Hikvision in various
jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH
ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS.”
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR
OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON
BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH
THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION
SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES
RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY
RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE
RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD
PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA
PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES,
INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR
EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.

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Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
DANGER:
Indicates a hazardous situation which, if not avoided, will or could result in death or
serious injury.
CAUTION:
Indicates a potentially hazardous situation which, if not avoided,could result in
equipment damage, data loss, performance degradation, or unexpected results.
NOTE:
Provides additional information to emphasize or supplement important points of the
main text.
Safety Instruction
Laws and Regulations
Use of the product must be in strict compliance with the local laws and regulations. Please shut down the
device in prohibited area.
Network
Please enforce protection for personal information and data security as the device may be confronted
with network security problems when it is connected to the Internet. Please contact us if the device might
face network security risks.
Understand that you have the responsibility to configure all the passwords and other security settings
about the device, and keep your user name and password.
Data
DO NOT disconnect the power during formatting, uploading, and downloading, or files may be damaged.

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Contents
Chapter 1 Introduction ................................................................................................................................... 6
1.1. Product Introduction........................................................................................................................... 6
1.2.Key Features ....................................................................................................................................... 6
Chapter 2 Startup ........................................................................................................................................... 7
2.1. Activation ............................................................................................................................................ 7
2.2. Home Page Overview........................................................................................................................... 7
Chapter 3 Basic Operation .............................................................................................................................. 9
3.1. Connect Device ................................................................................................................................... 9
3.2. Collect File........................................................................................................................................... 9
3.3. Manage File ....................................................................................................................................... 10
3.3.1. Authenticate Permission.................................................................................................... 10
3.3.2. Search File........................................................................................................................... 11
3.3.3. Play and Edit File ................................................................................................................. 12
3.3.4. Lock File............................................................................................................................... 13
3.3.5. Upload File to Platform........................................................................................................ 14
3.4. Connect to Platform.......................................................................................................................... 14
3.5. Manage Storage ................................................................................................................................ 15
3.5.1. Set Local Storage................................................................................................................ 15
3.5.2. Connect to Storage Server ................................................................................................. 15
3.6. Manage Device.................................................................................................................................. 16
3.7. Disconnect Device ............................................................................................................................ 17
Chapter 4 Safety Management ..................................................................................................................... 18
4.1. Manage Person.................................................................................................................................. 18
4.1.1. Add Person .......................................................................................................................... 18
4.1.2. Collect Face Picture............................................................................................................ 19
4.2. Edit Password ................................................................................................................................... 20
4.3. Set File Search Permission............................................................................................................... 20
4.4. Set Face Priority ................................................................................................................................ 20
Chapter 5 System Configuration................................................................................................................... 22
5.1. View Basic Information ..................................................................................................................... 22
5.2. Set Language .................................................................................................................................... 22
5.3. Set Debug Mode ................................................................................................................................ 22
5.4. Set Collection Format ....................................................................................................................... 22

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Chapter 6 Maintenance ................................................................................................................................ 24
6.1. Search Log......................................................................................................................................... 24
6.2. Upgrade ............................................................................................................................................. 25
6.3. Format Database............................................................................................................................... 25
6.4. Restore Host Parameters ................................................................................................................. 25
6.5. Restore System to Factory Settings................................................................................................ 26

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Chapter 1 Introduction
1.1. Product Introduction
The Hikvision DS-MDS003 Dock Station, integrated with the Digital Evidence Management System
(hereinafter referred to as software), provides an easy way to access body cameras, and collect, store,
and play audio and video files in the connected body cameras via the software. You can associate user
accounts with body cameras, search data collection records, and upload data via the software.
1.2. Key Features
•Highly stable dual system design supports wall mounting, mobile mounting, and desktop mounting.
•Ultra-large touchscreen with high resolution and convenient operation.
•Unlocks body camera bin by recognizing face to guarantee safe storage.
•Equipped with multiple body camera bins. Multiple dock stations can be connected.
•Auto charge body cameras.
•Standard USB interfaces connect to a keyboard or mouse for software operation, or connect to a USB
flash disk to upgrade the dock station.
•Auto upload body camera data (picture, video, and audio), and clear the body cameras’ storage space
automatically.
•Locks important data to avoid deletion.
•Data protection when power is suddenly cut off.
•Log management to record all operation logs.
•Overwritten storage overwrites the collected data according to the collection sequence when storage
is full.
•ANR uploads data to prevent data loss.
•File search in multiple modes, and video, audio, and picture playback.
•Local upgrade.
•Multi-user management. Multi-users can be associated with one dock station.
•Files can be uploaded to CVR and cloud storage.

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Chapter 2 Startup
2.1. Activation
After the device starts, the screen will show the software activation page automatically. For the first
access, you need to activate the device by setting an admin password. No operation is allowed before
activation.
Steps
1. Select Start Configuration.
2. Select language.
NOTE: Select Next according to prompt after each step.
3. Set admin password.
STRONG PASSWORD RECOMMENDED −We highly recommend that you create a strong
password of your own choosing (using a minimum of eight characters, including at least
three of the following categories: upper case letters, lower case letters, numbers, and
special characters) in order to increase the security of your product. We also recommend
that you reset your password regularly. Especially in high security systems, resetting the
password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
4. View the local storage.
5. Optional: Set platform parameters.
6. Select Save to finish the activation.
2.2. Home Page Overview
You will enter the home page of the software after activation.

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Figure 2-1 Home Page
No.
Description
1
Date and time
2
Platform connection status (after you set the platform parameters, it will appear)
3
Storage status
4
Network status
5
Main menu, including Collection and Upload, File Management, Log Search, and Configuration
6
Shows file collection status, number of collected files, and associated person information of the
connected body camera
7
Select to open storage bin and connect the body camera (see “ConnectDevice” for details)
8
Select to open storage bin and disconnect the body camera (see “DisconnectDevice” for details)
9
Decrease the volume
10
Return to the former menu
11
The icon is disabled
12
The icon is disabled
13
Increase the volume

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Chapter 3 Basic Operation
3.1. Connect Device
Connect body camera to the dock station before file collection.
Steps
1. On the Collection and Upload page, select Store, and the free body camera bin will open automatically.
NOTE: The free body camera bin will open from left to right, and from top to bottom in sequence.
2. Connect the mini USB interface in the bin to the USB interface of the body camera.
3. Place the body camera in the bin, and close the door.
Result
The body camera will be added to the software automatically after it is connected.
3.2. Collect File
After the body camera is connected, the software will start collecting files automatically.
•Person Unassociated Body Camera
For a first-time connected body camera, the default device no. and “Person Unassociated” prompt will
show on the corresponding bin of the software page. Associate person to the body camera first, or file
collection will not start. Refer to “Manage Device” for details.
Figure 1, Person Unassociated
•Person Associated Body Camera
After associating a person with the body camera, the software will start collecting files. During the
collection process, you can view the person no., device no., person name, and collection status.

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Figure 2, Collecting Files
•Prior Collection
During the collection process, select Priority on the upper left corner of the body camera bin to enable
prior collection. File collection of other body camera(s) will stop until the priority collection finishes.
NOTE: If no body camera has enabled prior collection, the software will collect files from all the
connected body cameras simultaneously.
During the prior collection process, select Priority again to disable the function.
•Collection Finished
After file collection finishes, you can view Collected Sum and the number of collected Video, Audio,
and Picture respectively. Select the body camera bin, and you can view Person Name, Person No., and
Device No.
Figure 3, Files Collected
3.3. Manage File
Admin user and persons with super admin permission can view and manage the files collected from all the
connected body cameras. Persons without super admin permission can only view and manage the files
collected from the associated body camera.
3.3.1. Authenticate Permission
Before you manage the collected files, authenticate permission to guarantee file security.
Before You Start
•Add person information, or collect face picture. Refer to “Manage Person” for details.
•Associate person to body camera. Refer to “Manage Device” for details.
Steps

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1. Select File Management.
2. Authenticate permission.
Figure 4, Authentication
•Authenticate via Associated Person Information
1) Enter person no. and password.
2) Select OK.
•Authenticate via Facial Recognition
1) Select Switch to Facial Recognition.
2) Adjust your face position in the collection area until your face is surrounded by a white rectangle.
The host camera will capture the face picture automatically and compare it with the one collected
when adding the person.
NOTE: If you enter the correct person information, or pass facial recognition, you can manage files.
Permission authentication is enabled by default. You can disable the function, but you are
not recommended to disable the function. Refer to “Set File Search Permission” for details.
If you enable face priority, when you select File Management, the face picture collection
window will pop up directly to authenticate your permission via facial recognition.
3.3.2. Search File
You can search files collected from body camera.
Steps
1. On the File Management page, set search conditions such as keywords, date, file type, etc.
2. Select Search.
Result
Searched results will be displayed in the list. View file thumbnails, file name, and file status.

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Figure 5, File Management
3.3.3. Play and Edit File
You can play the searched file, or edit remarks.
Steps
1. Search file.
2. Select a file to play.

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Figure 6, Play File
3. View the file information such as upload status, person no., device no., capture time, etc.
4. Optional: Select Remarks to edit file remarks, and select Save to save the remarks.
3.3.4. Lock File
You can lock important files to prevent it from being covered.
Steps
1. Search file.
2. Lock file.
•Lock Single File
1) Select a file to play.
2) Select Lock to lock it.
•Lock Files in Batch
1) Select Lock in Batch to lock all the searched files.
NOTE: Select Unlock to unlock a single file in the play page, or select Unlock in Batch to unlock all
the searched files.
Result
Locked files will be marked as “Locked” in the list, and they cannot be covered.

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3.3.5. Upload File to Platform
You can upload file to platform.
Before You Start
•Connect to the platform server. Refer to “Connect to Platform” for details.
•The software communicates normally with the platform server.
Steps
1. Search file.
2. Upload file to platform.
•Upload Single File
1) Select a file to play.
2) Select Upload to upload it to platform.
•Upload Files in Batch
1) Select Upload in Batch to upload all the searched files to platform.
Result
Uploaded files will be marked as “Platform Uploaded” in the list.
3.4. Connect to Platform
Set platform parameters before uploading the collected files to platform.
Before You Start
•Allocate the platform server.
•The software communicates normally with the platform server.
Steps
1. Select Configuration.
2. Enter admin password, and select OK.
NOTE: Every time you enter the Configuration page, you must enter the correct admin password to
get the permission. Hereinafter it will not be illustrated any more.
3. Select Platform.
4. Select Platform Type.
5. Enter platform parameters, including IP Address, Port No., User Name, and Password.

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6. Optional: To upload files at a specific time, enable upload schedule and set UploadTime.
NOTE: If upload schedule is disabled, the files will be uploaded to platform in real time.
7. Select OK.
Result
If platform connection succeeded, will appear on the upper right corner of the software page.
NOTE: If connection failed, check the platform parameters and network communication.
3.5. Manage Storage
3.5.1. Set Local Storage
You can edit and manage local storage.
Steps
1. Go to Configuration →Basic.
2. View local storage information, including Total Space, Used Space, Free Space, and Usage.
3. Set Total Free Space and Clear Space.
CAUTION: The earliest data will be cleared according to time. Back up data in time to avoid data
loss.
Example: If you set Total Free Space as 10 GB, and set Clear Space as 5 GB, when the storage disk free
space is less than or equal to 10 GB, 5 GB storage space will be cleared automatically.
4. Optional: After uploading the body camera data to the software, the data will be cleared automatically.
If you do not want to clear the data automatically, disable Clear Body Camera Data.
5. Select OK to save the settings.
3.5.2. Connect to Storage Server
The storage server can store body camera files as expansion storage.
Before You Start
•Allocate the storage server.
•The software communicates normally with the storage server.
Steps
1. Go to the Configuration →Storage.
2. Select Storage Type according to server type.
3. Enter server parameters, including IP Address, Port No., etc.

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NOTE: Some server supports Bucket, AKEY, and other parameters. Keep the parameters the same
with those of the server.
4. Optional: Enable Auto Backup if you want to upload body camera files to the storage server
automatically.
5. Select OK to save the settings.
3.6. Manage Device
The connected body camera will be listed in the device list. The admin user can add, edit, and delete the
body cameras.
Before You Start
•Connect the body camera to the dock station.
•Add person. Refer to “Add Person” for details.
Steps
1. Go to Configuration →Device.
2. Select the added body camera.
3. Edit Device Name.
4. Select Associated Person.
1) Check the person no. of a person or multiple persons.
2) Select OK to associate the checked person(s) to the body camera.
3) Select Save.
NOTE: One body camera can be associated with at most three persons. Each person can associate
only one body camera.
5. Optional: Operate the following options.
•Delete: Slide the added body camera item leftward, and select Delete to delete it.
•Search: Enter search conditions, and select Search to search body camera information.
Export All
Select Export All to export the body camera information file to the connected USB flash disk when you
need to set the same body camera information to another software.
Import
Connect the USB flash disk saved with the body camera information file to the host of a new dock station.
On the new software, select Import to import the body camera information file.

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3.7. Disconnect Device
After file collection, authenticate permission, disconnect your associated body camera, and take it away
in time.
Steps
1. Select Collection and Upload.
2. Select Take to enter Authentication page.
3. Authenticate permission.
NOTE: You can authenticate via associated person information or facial recognition. Refer to step
2 of “Authenticate Permission” for details.
4. If you pass the authentication, the associated body camera bin will open automatically. Disconnect
the body camera with the mini USB interface and take it away.
NOTE: If you forget your person no. or password, or fail to recognize the face, you can hold the
corresponding bin on the software page and enter the admin password to open the body
camera bin forcedly.

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Chapter 4 Safety Management
4.1. Manage Person
To raise file security, you are recommended to distinguish persons’ permissions to manage files and avoid
multiple persons using one account to manage multiple body cameras.
4.1.1. Add Person
Add persons to manage body cameras.
Steps
1. Go to Configuration →Person.
2. Select Add.
Figure 4-1 Add Person
3. Enter person information including Person Name, Person No., Password, and Contact.
NOTE: The password must be six-digits.
4. Optional: Select Person Picture to collect a face picture. Refer to “Collect Face Picture” for details.
5. Set the person’s permissions.
•File Search Permission: This permission is enabled by default. If you disable the permission, the
person cannot manage the files collected from the associated body camera.

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•Super Admin Permission: If you enable this permission, the person can view and manage all files
collected from all connected body cameras, no matter which body camera is associated with a
person. If you disable this permission, the person can view and manage the files only collected
from the body camera associated with him or her.
6. Select Save to save the settings.
NOTE: The added person will be listed on the page.
Up to 64 persons can be added.
7. Optional: Operate the following options.
•Edit: Select the added person to edit the information.
•Delete: Slide the added person item leftward, and select Delete to delete the added person.
•Search: Enter search conditions, and select Search to search the person’s information.
•Export: Select Export All to export the person’s information file to the connected USB flash disk
when you need to set the same person information to another software.
•Import: Connect the USB flash disk saved with the person’s information file to the host of a new
dock station. On the new software, select Import to import the person’s information file.
NOTE: The Admin user can add, edit, and delete added persons. A person can edit only one’s own
information.
4.1.2. Collect Face Picture
You can collect the added person’s face picture for permission authentication.
Steps
1. When you add a person, select Person Picture to enter the Face Picture Collection page.
Figure 7, Face Picture Collection

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2. Adjust your face position until your face is surrounded by a white rectangle. The host camera will
capture your face picture automatically and the confirmation window pops up.
3. Select OK to confirm the collected face picture.
Result
You can manage files by authenticating via facial recognition.
4.2. Edit Password
You can edit the software password regularly to enhance data security.
Steps
1. Go to Configuration →Password.
2. Enter Old Password and New Password.
STRONG PASSWORD RECOMMENDED −We highly recommend that you create a strong
password of your own choosing (using a minimum of eight characters, including at least
three of the following categories: upper case letters, lower case letters, numbers, and
special characters) in order to increase the security of your product. We also recommend
that you reset your password regularly. Especially in high security systems, resetting the
password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
3. Confirm the password.
4. Select OK to save the settings.
4.3. Set File Search Permission
To raise file security, you are recommended to enable permission authentication for file management.
Steps
1. Go to Configuration →Basic.
2. Enable File Search Permission.
3. Select OK to save the settings.
Result
You need to enter person no. and password, or recognize face to authenticate the permission for file
management.
4.4. Set Face Priority
Enable face priority to recognize a face instead of authenticated person no. and password when you enter
the File Management page or take the body camera.