HIK VISION DS-73 HQHI-SH Series User manual

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Quick Start Guide
Turbo HD Series DVR
DS-72xxHGHI-SH
DS-73xxHQHI-SH
DS-90xxHQHI-SH
NOTE: For more information refer to the complete User Manual located on the CD-ROM
© 2015 Hikvision USA Inc. All rights reserved. Hikvision is a registered trademark of Hikvision Digital Technology Co., Ltd. in the US,
Canada, and other countries. All other trademarks, service marks, and product or service names are trademarks or registered
trademarks of their respective owners. Product specifications and availability are subject to change without notice.
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Connect a monitor and a USB mouse (supplied) to the DVR for configuration purposes.
This Guide is compiled for the latest firmware versions. Upgrade the DVR firmware to the
latest version before proceeding. Also note, the CD may contain outdated manuals and software
For latest firmware, manuals, and software downloads visit: www.hikvision.com/en/us/download.asp
Contents
1. Overview
2. Device Activation
3. Main Menu Layout
4. Formatting the HDD
5. Date and Time Setup
6. Setting up Network Access
7. Adding IP cameras
8. Setting up Recording
9. Configuring the Mobile APP
10. Playing Back Recorded Video
11. Making a Backup
1. OVERVIEW
THE BOX CONTAINS:
:
DVR
USB Mouse
IR Remote
(Batteries not included)
Power Cord
Hard Drive Mounting
Screws and Brackets
Hard Drive
(Preinstalled)
Hard Drive Cables
Rack Mount Ears
(not included in
4-ch model box)
Quick Start
Guide
Manual/Software CD
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REAR VIEW
1. Video In
2. Audio In
3. Audio Out
4. VGA output
5. HDMI output
6. USB Interface
7. Network Interface (RJ45)
8. RS-485 Interface
9. Power Supply Port
10.Power Switch
11.Grounding Screw
12.Alarm In/Out
FRONT VIEW
1. Power, Status and Tx/Rx
indicators
2. IR Receiver
3. USB Interface
DS-72xxHGHI-SH
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DS-73xxHQHI-SH
REAR VIEW
1. Video In
2. Video Out
3. Audio In
4. USB Interface
5. HDMI output
6. VGA output
7. Audio Out
8. Network Interface
9. RS-485 Interface
10.Power Supply
11.Power Switch
12.GND
13.Line In
14.eSATA
15.RS-232 Interface
FRONT VIEW
1. Power, Ready, Status, Alarm, HDD
and Tx/Rx Indicators
2. DVD-R/W
3. Composite Keys
4. Direction/Enter Keys
5. Power
6. Jog Shuttle Control
7. USB Interface
8. IR Receiver
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DS-90xxHQHI-SH
REAR VIEW
1. Video In
2. Video Out
3. Audio In
4. USB Interface
5. HDMI output
6. VGA output
7. Audio Out
8. Network Interface
9. RS-485 Interface
10.Power Supply
11.Power Switch
12.GND
13.Line In
14.eSATA
15.RS-232 Interface
FRONT VIEW
1. Power, Ready, Status, Alarm, HDD
and Tx/Rx Indicators
2. IR Receiver
3. Front Panel Lock
4. DVD-R/W
5. Alphanumeric Buttons
6. USB Interfaces
7. Function Keys
8. Direction/Enter Keys
9. JOG SHUTTLE Control
10.Power
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2. Device Activation
To ensure the highest level of protection, Hikvision requires users to create a new
password for the admin account upon first login to a device. The system will check the
password strength; “Risky” passwords will not be accepted.
Device Firmware with Secure Activation
Device Type
Model Number
Firmware Version
Value Series IP Camera
DS-2CD2xxx
V5.3.0
Smart Series IP Camera
DS-2CD4xxx
V5.3.0
NVR/Hybrid
DS-9016HWI-ST
DS-96xxNI-ST
DS-7716NI-SP/16
V3.1.5
Plug-n-Play NVR
DS-76xxNI-EI(E2)/P
V3.1.0
Turbo DVR
DS-72xxHGHI-SH
DS-73xxHQHI-SH
V3.1.6
Super NVR
DS-96128NI-E24/H
DS-96256NI-E24/H
TBD
NOTE: DVRs/NVRs starting with the latest firmware (see chart, above) WILL NO
LONGER HAVE A DEFAULT PASSWORD. The user must activate the
DVR/NVR by creating a password for the admin account in one of four ways:
•Local Activation
1. Power on the DVR/NVR.
- A message will appear, prompting user to activate the device.
- The username field will be greyed-out with the username set to admin.
2. Type in a password of your choosing (see “Password Strength Levels” table for
guidelines).
- The password strength will be displayed, accompanied by a color indicator:
•Level 0–Risky (red indicator): Not acceptable
•Level 1–Weak (red indicator): Acceptable
•Level 2–Fair (orange indicator): Acceptable
•Level 3–Strong (blue indicator): Acceptable
- Activation will not be allowed unless the password is of acceptable strength.
NOTE: The strength level indicator colors can vary by activation process, model number, and
device type.
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3. Retype the password into the “Confirm Password” field.
4. After an acceptable password has been created, a confirmation message will
appear on the screen.
5. Press the OK button to proceed.
•SADP Software Activation (v2.2.3.5 or higher)
1. Launch the new version of the SADP software (v2.2.3.5).
- The software will display all Hikvision devices on the network.
- A new field called “Security” will be displayed
2. If the DVR/NVR is “Inactive,” highlight the DVR/NVR and enter a new password
into the “New Password” field on the bottom right of the screen.
- The password strength will be displayed, accompanied by a color indicator:
•Level 0–Risky (no indicator): Not acceptable
•Level 1–Weak (pink indicator): Acceptable
•Level 2–Medium (yellow indicator): Acceptable
•Level 3–Strong (green indicator): Acceptable
- Bar length indicates strength level.
- Activation will not be allowed unless the password is of acceptable strength. If
the password is unacceptable strength (“Risky”), a warning box will be
displayed.
3. Retype the password into the “Confirm Password” field.
4. After the password has been entered and confirmed, press the OK button to
display the pop-up confirmation window.
5. Press the “X” in the top right corner of the pop-up confirmation window to dismiss
the window.
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•iVMS-4200 Windows Client Software (v2.3.1.3 or higher) Activation
1. Launch the iVMS-4200 software.
2. Go to Control PanelDevice Management.
- On the bottom of the screen in the Online Devices section the screen will
display all Hikvision devices on the network.
- A new field called “Security” will be displayed.
3. If the DVR/NVR is “Inactive,” highlight the DVR/NVR and press the Activate
button to display the “Activation” window.
4. Enter a new password into the “Password” field.
- The password strength will be displayed, accompanied by a color indicator:
•Level 0–Risky (no indicator): Not acceptable
•Level 1–Weak (pink indicator): Acceptable
•Level 2–Medium (yellow indicator): Acceptable
•Level 3–Strong (green indicator): Acceptable
- Bar length indicates strength level.
- Activation will be allowed if the password is of acceptable strength.
- If the password is of unacceptable strength (“Risky”), a warning box will be
displayed explaining the requirements for an acceptable password.
5. Retype the password into the “Confirm Password” field.
6. After the password has been entered and confirmed, press the OK button.
- The DVR’s/NVR’s status will change to “Active.”
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•Web Interface Activation
1. In a Web browser, type the DVR’s/NVR’s IP address and press Enter.
- The Activation Window will appear instead of the login page.
2. Enter a new password into the “Password” field.
- The password strength will be displayed, accompanied by a color indicator:
•Level 0–Risky (no indicator): Not acceptable
•Level 1–Weak (pink indicator): Acceptable
•Level 2–Medium (yellow indicator): Acceptable
•Level 3–Strong (green indicator): Acceptable
- Bar length indicates strength level.
- Activation will be allowed if the password is of acceptable strength. A white
checkmark will appear in a green circle to the right of the password field.
- If the password is unacceptable strength (“Risky”, a white X will appear in a
red circle to the right of the password field and a warning dialog box will be
displayed explaining the requirements for an acceptable password.
3. Press the OK button.
- Upon successful activation, user will be logged in to the DVR’s/NVR’s live
view page.
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Password Strength Levels
STRENGTH LEVEL
DESCRIPTION
Level 0 (Risky)
NVRs will not accept a Level 0 password
Password length is fewer than eight characters,
contains only one type of character, is the same
as the user name, and/or is the mirror writing of
the user name. This type of password will not be
accepted.
Level 1 (Weak)
NVRs will accept a Level 1 password
Password contains two kinds of characters. The
combination is number + lowercase letter or
number + uppercase letter, and the password
length is at least eight characters. This type of
password will be accepted.
Level 2 (Medium/Fair)
NVRs will accept a Level 2 password
Password contains two types of characters. The
combination is neither number + lowercase letter
nor number + uppercase letter, and the password
length is at least eight characters. This type of
password will be accepted.
Level 3 (Strong)
NVRs will accept a Level 3 password
Password contains more than three types of
characters, and the password length is at least
eight characters. This type of password will be
accepted.
NOTE: Types of characters are lowercase letters, uppercase letters,
numbers, and special characters. Only ASCII characters are
allowed.
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3. MAIN MENU LAYOUT
View recorded
video and make
backup
Setup recording
type, motion
detection,
resolution and
frame rate, and
more
Set up date/time,
network, screen
settings, user
accounts, and
more
Model number,
firmware version,
camera status,
HDD status and
more
Search for
snapshots, make
large backups
Add cameras,
change brightness,
contrast… camera
name, PTZ, privacy
mask
Upgrade firmware,
factory default,
system logs,
import/export
settings
Displays the
current logged in
user
Exit MENU to
Live View
DEFAULT USERNAME: admin
(Please note, the username and password are case sensitive)
Log Out and Lock
the DVR
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If the Hard Drive (HDD) is not formatted (initialized), the DVR will begin to beep. The beeping
will continue until the HDD is formatted. To format the HDD, go to:
“MENU” > “SYSTEM CONFIGURATION” > “HDD”
Select the HDDs that need to be formatted and press “INIT”
4. FORMATTING THE HARD DRIVE
NOTE:
Units purchased with HDDs come
with HDDs already formatted.
Formatting the HDDs also erases
the recorded video from the
HDDs (this does not affect the
settings).
Free Space
Total HDD Space
List of HDDs
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To set up the Time and Date on a DVR, please go to:
“MENU” > “SYSTEM CONFIGURATION” > “GENERAL”
5. DATE AND TIME SETUP
NTP Settings
Time Zone
and Daylight
Savings Time
settings
Date and
Time settings
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Networking a DVR requires 3 steps:
1. Assign an IP address, Default Gateway, Subnet Mask, and a DNS server (NOTE:
DNS, not DDNS) to the DVR
2. Forward the appropriate ports on the router (Port Forwarding).
3. Register DDNS (DDNS registration is required only if the public IP address is Dynamic).
To assign an IP ADDRESS, go to “MENU”>”SYSTEM CONFIGURATION”>”NETWORK”
6. SETTING UP NETWORK ACCESS
NETWORK
Sub Menu
General
IP CONFIGURATION
Please note that the DVR’s default IP Address is 192.0.0.64
Enable
DHCP
With DHCP
enabled,
the router
will assign
an IP
address to
the DVR
Select
NIC
Type
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After assigning the IP information, click on the “MORE SETTINGS” tab.
The “MORE SETTINGS” tab contains the ports that need to be forwarded for remote access.
The SERVER PORT is responsible for the MOBILE APP and CLIENT SOFTWARE log-in.
The HTTP PORT is responsible for WEB BROWSER log-in.
The RTSP PORT is responsible for VIDEO/AUDIO STREAMING.
The HTTP PORT and the SERVER PORT can be changed if desired, in order to avoid
conflicts with the ISP or the existing network configuration.
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Port Forwarding
After assigning the IP information to the DVR, connect a computer to the same router that the
DVR is connected to (wired connection is recommended, to avoid complications). Log into the
ROUTER, and proceed with PORT FORWARDING.
For PORT FORWARDING assistance contact the Internet Service Provider (ISP) or the router
manufacturer. Also refer to www.portforward.com for port forwarding step-by-step instructions.
Please be aware that Hikvision USA is not associated with www.portforward.com and not
responsible for any activity between the user and www.portforward.com. Please refrain from
downloading any software from the abovementioned website.
Proceed to the “ROUTERS” section for step-by-step instructions.
DDNS Setup
DDNS registration has been made more user friendly and takes only a few seconds to
complete. Legacy units require user registration on www.hik-online.com. This step is no longer
needed.
Click on the DDNS tab.
In the DDNS tab:
a. Enable DDNS
b. Change the DDNS TYPE to HiDDNS (in some cases HkDDNS)
c. Make sure that the SERVER ADDRESS is set to www.hik-online.com
d. Create a DEVICE DOMAIN NAME (the domain name CANNOT contain spaces,
special characters and/or upper case letters
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After the changes have been made, press “APPLY.”A “SUCCESS” message will pop up.
If the Domain Name does not meet the acceptable criteria, and/or is already registered, an
error message will appear (the domain name cannot contain upper case characters, begin with
a number, spaces, special characters…).
EZVIZ is used for a
connection through
a secure server.
In this case port
forwarding is not
required.
Contact Technical
Support for
detailed
information
Enable DDNS and
create a DOMAIN
NAME
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Go to:
“MENU”>”CAMERAS SETUP”
7. ADDING IP CAMERAS
“REFRESH”
to find cameras
connected to the
network
List of detected
cameras
(YELLOW)
List of added
cameras (WHITE)
Press “+” to add
the camera to the
DVR
Press the “GARBAGE CAN”
icon to delete an added
camera
Please refer to
the manual for
detailed
information
NOTE: To change the CAMERA NAME go to OSD
Press “EDIT”
to change the camera’s
IP address.
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Hikvision DVRs are defaulted to CONTINUOUS RECORDING.
Please go to: “MENU”>”RECORDING CONFIGURATION”
8. SETTING UP RECORDING
Set Up Recording
Schedule
(Continuous/Motion)
The color of the calendar is what
constitutes the recording schedule:
1. Blue=Continuous
2. Yellow=Event
(Motion/Alarm)
3. Grey= No Recording
Select the camera.
Enable/Disable the schedule
This field is used to
customize a part of the
existing schedule
This can be ignored if
setting up motion only
recording
NOTE: If ENABLE SCHEDULE is not checked,
then that camera would not be recording
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To set the DVR to MOTION RECORDING, go to:
1. “MENU”>”RECORDING CONFIGURATION”
2. Click on the “EVENT” under the calendar (yellow). After this the mouse cursor will
change to a WAND.
3. Select the calendar, and it will turn YELLOW (just like on a computer, click on the top-
left corner of the calendar and drag to the bottom-right corner).
4. Press APPLY.
5. Press COPY to copy the new schedule to the remaining cameras.
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