HIK VISION DS-8004HCI-S User manual

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DS-8000 Series Net DVR
User Manual
V2.1
Thank you for purchasing our Embedded Net DVR. This manual is applicable to DS-8000 series
Net DVRs. Please go through this User Manual before operating so as to use the DVR in the
correct and safe way.
The content of this manual is subject to change without notice.

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Index
Chapter1 Product Introduction..................................................................................................8
1.1 Summary......................................................................................................................8
1.2 Model Description........................................................................................................8
1.3 Features........................................................................................................................9
1.4 Typical Application....................................................................................................11
Chapter2 Installation...............................................................................................................12
2.1 Check DVR and its Accessories.................................................................................12
2.2 HDD Installation........................................................................................................12
2.3 DS-8000HCI-S Rear Panel Connection.....................................................................17
2.4 DS-8000HDI-S Rear Panel Connection.....................................................................19
2.5 DS-8000HFI-S Rear Panel Connection......................................................................20
2.6 DS-8000HSI-S Rear Panel Connection......................................................................22
2.7 DS-8000HTI-S Rear Panel Connection .....................................................................24
2.8 DS-8000AH(F)(L)I-S Series Rear Panel Connection ................................................26
2.9 External Alarm In/Out Connection ............................................................................28
2.10 Power On....................................................................................................................30
Chapter3 Operational Instructions..........................................................................................31
3.1 DVR Front Panel........................................................................................................31
3.2 IR control ...................................................................................................................37
3.3 OSD Menu Description..............................................................................................39
3.3.1 Main Menu Items...............................................................................................39
3.3.2 Navigating Menus in DS-8000 series DVR.......................................................40
3.3.3 Menu Operation.................................................................................................43
3.4 Character Input...........................................................................................................45
Chapter4 Basic Operation Guide............................................................................................46
4.1 Power on ....................................................................................................................46
4.2 Live View...................................................................................................................47
4.3 Login..........................................................................................................................50
4.4 PTZ Control ...............................................................................................................51
4.5 Manual Record...........................................................................................................53
4.6 Playback.....................................................................................................................55
4.7 Backup Recorded Files ..............................................................................................60
4.8 Powering Down the DVR ..........................................................................................65
Chapter5 Main and Spot Output.............................................................................................67
5.1 Main and Spot Output................................................................................................67
5.2 Main and Spot Output Live View...............................................................................68
5.3 Main and Spot Output Playback.................................................................................70
5.4 Main and Spot Output to Control PTZ.......................................................................70
Chapter6 Advanced Operation Guide.....................................................................................72
6.1 User Management ......................................................................................................73
6.1.1 Add Users ..........................................................................................................74

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6.1.2 Delete User ........................................................................................................75
6.1.3 Password Modification......................................................................................76
6.1.4 User Rights ........................................................................................................77
6.2 Device ID...................................................................................................................79
6.3 Video Standard and VGA Setup ................................................................................80
6.4 Date and Time Setup..................................................................................................81
6.4.1 Daylight Saving Time Setup..............................................................................83
6.5 Image Setup................................................................................................................84
6.5.1 Camera Name Setup ..........................................................................................84
6.5.2 Video Parameter Setup.......................................................................................85
6.6 Mask Area Setup (Privacy Mask)...............................................................................87
6.7 View Tampering Alarm..............................................................................................89
6.8 Video Loss Alarm.......................................................................................................91
6.9 Motion Detection Alarm ............................................................................................92
6.10 Live View Setup.........................................................................................................96
6.11 Recording Setup.........................................................................................................97
6.12 Alarm I/O Setup.......................................................................................................102
6.13 Network Setup..........................................................................................................105
6.13.1 Network Settings...........................................................................................106
6.13.2 DHCP Function ...........................................................................................108
6.13.3 PPPoE Function...........................................................................................109
6.13.4 IP Server Solution for DHCP.......................................................................110
6.14 PTZ Setup ................................................................................................................ 111
6.14.1 PTZ Connection...........................................................................................111
6.14.2 PTZ Settings................................................................................................111
6.14.3 PTZ Control.................................................................................................113
6.14.4 Preset Setup .................................................................................................113
6.14.5 Sequence Setup............................................................................................115
6.14.6 Cruise (Pattern) Setup:.................................................................................116
6.15 RS232 Setup.............................................................................................................117
6.15.1 Console Mode..............................................................................................117
6.15.2 Transparent Channel Mode..........................................................................117
6.15.3 PPP Mode ....................................................................................................117
6.16 Exceptions Setup......................................................................................................122
Chapter7 Utilities..................................................................................................................124
7.1 Restore Parameters...................................................................................................125
7.2 Hard Disk Management ...........................................................................................125
7.3 Clear Alarm Out.......................................................................................................126
7.4 Reboot......................................................................................................................126
7.5 Power Off.................................................................................................................126
7.6 View Log..................................................................................................................126
7.7 System Information..................................................................................................129
Chapter8 Firmware Upgrade ................................................................................................130
8.1 Upgrade from USB Flash.........................................................................................130

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8.2 Upgrade from CD.....................................................................................................130
8.3 Upgrade from FTP Server........................................................................................131
8.3.1 FTP Server Setup.............................................................................................131
8.3.2 Use DVR FTP Upgrade Function....................................................................133
8.3.3 Use RS-232 Serial Command..........................................................................133
8.4 Use Client Software to Upgrade...............................................................................136
Appendix A Mouse Control Function .......................................................................................137
Appendix B HDD Capacity Calculation ...................................................................................139
Appendix C DVR Connector Definition ...................................................................................140
Appendix D Specifications........................................................................................................146
Appendix E Quick Search.........................................................................................................155
Appendix F Troubleshooting ....................................................................................................157
Appendix G Product Service .....................................................................................................159
Appendix H Customer Information Card ..................................................................................160

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Safety Precautions
Caution:
To reduce the risk of electric shock, please do not remove the cover.
There are no user-serviceable parts inside, please contact us directly for repairing.
Important Safeguards:
1. Go through these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding-type plug has two blades and a
third grounding prong. The wide blade or third prong is provided for your safety. If the
provided plug does not fit into the outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use of a cart, stand, or table is typical for temporary installations to test and demonstrate
products. Use extreme caution to ensure that the product is not subjected to shock or vibration.
When a cart is used, use caution when moving the cart/apparatus combination to avoid injury
from tip-over. Permanent installation requires a solid mounting surface for equipment with no

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movement or vibration.
13. Unplug this unit during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
15. Moving - Disconnect the power before moving the unit. The unit should be moved with care.
Even moderate force or shock may result in damage to the unit and the hard disk drives.
16. Power Sources - This unit should be operated only from the type of power source indicated
on the marking label. If you are not sure of the type of power supply you plan to use, consult
your appliance dealer or local power company.
17. Overloading - Do not overload outlets and extension cords as this can result in a risk of fire or
electric shock.
18. Object and Liquid Entry - Never push objects of any kind into this unit through openings, as
they may touch dangerous voltage points or short out parts that could result in a fire or
electric shock. Never spill liquid of any kind on the unit.
19. Replacement Parts - When replacement parts are required, be sure the service technician has
used replacement parts specified by the manufacturer or have the same characteristics as the
original part. Unauthorized substitutions may result in fire, electric shock, or other hazards.
20. Coax Grounding - If an outside cable system is connected to the unit, be sure the cable system
is grounded. U.S.A. models only--Section 810 of the National Electrical Code, ANSI/NFPA
No.70-1981, get information from professional electrician to proper grounding of the mount
and supporting structure, grounding of the coax to a discharge unit, size of grounding
conductors, location of discharge unit, connection to grounding electrodes, and requirements
for the grounding electrode.
21. To reduce the risk of fire or electric shock, this apparatus should not be exposed to rain or
moisture and objects filled with liquids, such as vases, should not be placed on this apparatus.
22. Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type. Dispose of the replaced battery in an environmentally friendly way.

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Cleaning:
You can clean the unit with a moist lint-free cloth or chamois leather cloth.
Warning:
This device is intended for use in public areas only. Surreptitious recording of oral
communications may be prohibited by local law.
Unpacking:
Check the package for visible damage. If any items appear to have been damaged in shipment,
notify the shipping company. Unpack carefully. This is electronic equipment and should be
handled with care to prevent damage to the unit. Do not attempt to use the unit if any components
are damaged. If any items are missing, notify the dealer.
The shipping carton is the safest container in which to transport the unit. Save it and all
packing materials for future use. If the unit must be returned, use the original packing materials.
Packaging contents:
The package should contain the following items:
1. Digital Video Recorder
2. Accessories box

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Chapter1 Product Introduction
1.1Summary
DS-8000 series Network Digital video Recorder is an excellent digital surveillance product adopts
embedded MCU (Microprocessor Control Unit) and an embedded Real-Time Operating System
(RTOS), along with the most advanced technology in the Information technology Industry such as
video and audio encoding/decoding, hard disk recording and TCP/IP transmission. The firmware
is burned into the flash, making it more stable and reliable than software programs running from a
standard disk drive.
DS-8000 series combines the advantages of Digital Video Recorder (DVR) and Digital Video
Server (DVS). It is widely applied as a stand-alone unit or a part of a powerful surveillance
system.
1.2 Model Description

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Note: This model name includes all the DS-8000 series, a real model name is just part of it.
1.3Features
Compression:
•Support up to 16 video channels (NTSC/PAL). Each channel is independent with H.264
hardware compression.
•Support both variable bit rate and frame rate
•Support up to 16 channels audio input channels. Each channel is independent with
OggVorbis at a bit rate of 16Kbps
•Compressed video and audio are synchronous. Either composited stream (video and
audio) or video-only can be selected.
•Support 4CIF, DCIF, 2CIF, CIF and QCIF resolution.
•Support multi-area motion detection
•Support OSD and changeable OSD position
Local functions:
Recording:
•Support multiple recording types, including schedule recording, manual recording,
motion detection recording, alarm recording, motion & alarm and motion | alarm
recording, etc.
•Support up to 8 HDDs. Each HDD can support 2000GB maximum.
•Support FAT32 file system
•Support NAS Recording.
•Support Event Recording Para. Setup.
•Support HDD S.M.A.R.T technology
•Support continuous (overwrite) and linear (stop when full) record modes
•Support backup recorded files and video/audio clips with USB memory stick (thumb
drive), USB HDD, USB CD-R/W, USB DVD-R/W SATA HDD or SATA
CD/DVD-R/W.

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Preview and playback:
•Support BNC analog monitor and VGA output for main output
•Support spot video and spot audio output (except DS-8004HCI-S, DS-8000HSI-S Series
and DS-8000AH(F)(L)I-S Series)
•Support user-defined preview layout
•Support Privacy Mask
•Support view tampering alert.
•Support video signal loss alert.
•Support 2-ch synchronous playback (except DS-8008HCI-S, DS-8016HCI-S &
DS-8000HSI-S series).
•Support play forward, backward, pause, frame-by-frame, etc
•Support play back by files or by time/date
•Displays local record status
PTZ:
•Support multiple PTZ protocols
•Support preset, sequence and cruise
Alarms:
•Support exception alarm, motion detection alarm, external alarm, etc
Miscellaneous:
•Support IR Remote control
•Support RS-485 keyboard (except DS-8000AH(F)(L)I-S Series)
•Support multi-level user management
•Support Mouse Operation Menu.
•Support multiple upgrade modes, including FTP, USB and CD.
Network:
•Support Advanced Network Function: NTP, DDNS and E-mail.
•Support TCP, UDP, RTP, Multicast for network viewing
•Support PPPoE

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•Support remote parameters setup
•Alarm information can be sent to remote center
•Network control PTZ
•Network video/audio recording
•Network download and playback recorded files from the DVR
•Remote upgrading DVR firmware
•RS-232 supports transparent channel function so that the remote PC can control serial
devices through DVR.
•Support voice talking (except DS-8000HSI-S Series)
•Support IE preview and configuration
•Support SADP protocol that enables modification of IP address, mask and port via
SADP Client.
•Support remote log query.
Development support:
•Provide network SDK (Software Development Kit)
•Provide client demo source code
1.4 Typical Application
Take DS-8000HFI-S for example.

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Chapter2 Installation
2.1Check DVR and its Accessories
Please follow the packing list in the packing box and carefully check the contents of the shipping
container. If any of the items is missing, please contact your dealer.
2.2HDD Installation
Caution:
A factory recommended HDD should be used for this device.
When working with electrostatic sensitive devices such as a hard disk or the DVR unit, make sure
you use a static-free workstation. Any electrostatic energy coming in contact with the hard disk or
DVR main board can damage it permanently.
The DVR is without HDD when leaving factory. Based on the record schedule, you can calculate
the total capacity you need (refer to Appendix A). Please ask the specialist to disassembly the
DVR and install HDD.
Installing the hard disks must be performed by qualified personnel. Unauthorized installation of
hard disks may result in permanent damage of the disk and the recorder, and is performed at your
own risk.
Installing SATA HDD
1. Before installation of the HDD, switch the recorder off and unplug the power cable.
2. Place the recorder on a flat table, and make sure you take proper ESD precautions. Wear an
ESD bracelet at all times. A Philips screwdriver is required to disassemble and reassemble the
unit.

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3. Remove the metal top cover by removing two screws from the rear of the cover, slide the cover
towards the rear and lift it from the unit.
4. Remove the metal hard drive brackets (remove one screw from the top of the mounting plate, lift
the rear of the plate and slide backwards). To remove the bottom plate, remove the mounting
screws that are inserted from the outside of the unit (one on each side). Make sure that the hard
disk bracket does not come into contact with the PCB, as this could cause damage.

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5. Place the hard disks you wish to install on the flat table with the mounting side facing up.
6. Place the metal hard disk bracket on top of the hard disks, and fasten each hard disk with 4
screws to the bracket.
7. Reinstall the bracket and then connect the power and data cables to the HDD and main board.

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8. Check all connections, and reinstall the metal cover on the DVR.
9. Connect the power cable and power on the DVR.
10. Press [MENU] key to enter DVR main menu. Go to the "Utilities" menu and choose "Hard
disk" to format the hard disks. Check that all installed disks are detected by the DVR (shown in
the menu). Choose "Format" and select "All" to format all hard disks. When all drives are

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formatted a confirmation message will be shown on the screen. Ensure that all installed disks have
the status "OK".
Hard drive installation is completed.

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2.3DS-8000HCI-S Rear Panel Connection
DS-8004HCI-S Rear Panel:
Index Physical Interface Description
1 Video input Standard BNC
Audio input Standard BNC
2 Main video output Connect CCTV monitor, output video and menu
Main audio output Local audio output
3
Line in Audio line input for voice talk
USB interface USB memory disk, USB HDD, USB CD/DVD or USB
mouse
4 VGA interface VGA display
5
Keyboard interface One is for DS-1000KI keyboard, and the other is for DVR
cascade. Using Pin3 and Pin4
RS-232 Connect RS-232 devices. Refer to Appendix B for pin
definition
Network Interface Connect network devices. Refer to Appendix B for pin
definition
6
SW1 RS-485 terminal resistor switch. Defaul
t is off. The
resistor is 120Ω
RS-485 PTZ connection. Using T+/T- to connect PTZ
Alarm input 4 sensor alarm in
Relay output 2 relay outputs
7 GND Ground
8 AC Input 100~240VAC
9 E-SATA Optional. Extend 1st internal SATA to E-SATA.

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DS-8008HCI-S, DS-8016HCI-S Rear Panel:
Index Physical Interface Description
1 Video input Standard BNC
Audio Input Standard BNC
2 Spot video output Spot monitor for live video and playback
Spot audio output Spot monitor for live audio and playback
3 Main video output Main monitor for live video playback and menu
Main audio output Main monitor for live audio and playback
4 Line in Line input for audio
5 VGA interface VGA display
6 RS-232 Connect RS-232 devices. Refer to Appendix B for pin
definition
Network interface Connect network devices. Refer to Appendix B for pin
definition
7 USB Interface USB flash memory, USB HDD, USB CD/DVD or USB
mouse
8 E-SATA Optional. Extend 1st internal SATA to E-SATA.
9 SW1 RS-485 terminal resistor switch. Default is o
ff. The
resistor is 120Ω
10
RS-485 PTZ connection. Using T+/T- to connect PTZ.
Keyboard interface Using D+/D- for keyboard and DVR cascade connection.
Alarm input 16 sensor alarm in

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Relay output 4 relay outputs
11 GND Ground
12 AC input 100~240VAC
2.4DS-8000HDI-S Rear Panel Connection
DS-8004HDI-S, DS-8008HDI-S, DS-8016HDI-S Rear Panel:
Index Physical Interface Description
1 Video input Standard BNC
Audio Input Standard BNC
2 Spot video output Spot monitor for live video and playback
Spot audio output Spot monitor for live audio and playback
3 Main video output Main monitor for live video playback and menu
Main audio output Main monitor for live audio and playback

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4 Line in Line input for audio
5 VGA interface VGA display
6 RS-232 Connect RS-
232 devices. Refer to Appendix B for pin
definition
Network interface
Connect network devices. Refer to Appendix B for pin
definition
7 USB Interface USB flash memory, USB HDD, USB CD/DVD or USB
mouse
8 E-SATA Optional. Extend 1st internal SATA to E-SATA.
9 SW1 RS-
485 terminal resistor switch. Default is off. The
resistor is 120Ω
10
RS-485 PTZ connection. Using T+/T- to connect PTZ.
Keyboard interface Using D+/D- for keyboard and DVR cascade connection.
Alarm input 16 sensor alarm in
Relay output 4 relay outputs
11 GND Ground
12 AC input 100~240VAC
2.5DS-8000HFI-S Rear Panel Connection
DS-8004HFI-S Rear Panel:
LINE IN
AAUX
VAUX
VGA
RS-232 UTP
70
706060
60604040
4040
230
7070
34 5 6
KEYBOARD
VOUT
AOUT
23 4 G G
2 G G G
1
1 G
1 2
ON
↓
SW1
2 3 41
VIN
AIN
2
1
RS-485
T+ T- R+ R-
OUT
ALARM
IN
IN
ESATA
87
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Index Physical Interface Description
1 Video input Standard BNC
Audio input Standard BNC
2 Main video output Main monitor for live video, playback and menu.
Main audio output Local audio output
3 Spot video output Spot monitor for Live video and playback