Hik vision Ds-9000 series User manual

DS-9000/DS-9100/DS-9600 Series

DVR USER’S MANUAL

Version 1.2

Hikvision® Network Digital Video Recorder User’s Manual

This manual, as well as the software described in it, is furnished under license and may be used or copied only in

accordance with the terms of such license. The content of this manual is furnished for informational use only, is subject

to change without notice, and should not be construed as a commitment by Hikvision Digital Technology Co., Ltd.

(Hikvision). Hikvision assumes no responsibility or liability for any errors or inaccuracies that may appear in the book.

Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or

transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written

permission of Hikvision.

HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

REGARDING THE HIKVISION SOFTWARE. HIKVISION DOES NOT WARRANT, GUARANTEE, OR MAKE

ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE HIKVISION

SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR

OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE HIKVISION

SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY

SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO

YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR

LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE

LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE HIKVISION SOFTWARE EVEN IF

HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO

NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL

DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Preventive and Cautionary Tips

Before connecting and operating your DVR, please be advised of the following tips:

• Ensure unit is installed in a well-ventilated, dust-free environment.

• Unit is designed for indoor use only.

• Keep all liquids away from the DVR.

• Ensure environmental conditions meet factory specifications.

• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause

damage to the sensitive electronics within the unit.

• Use the DVR in conjunction with an UPS if possible.

• Power down the unit before connecting and disconnecting accessories and peripherals.

• A factory recommended HDD should be used for this device.

TABLEOFCONTENTS

C H A PT E R 1.....................................................................................................................................7

Introduction............................................................................................................................................7

Overview......................................................................................................................................... 8

Product Key Features .............................................................................................................. 8

Product Application Diagram................................................................................................ 11

Operating Your DVR............................................................................................................. 11

Rear Panel Diagram .............................................................................................................. 17

C H A PT E R 2...................................................................................................................................19

Getting Started....................................................................................................................................19

Starting and Shutting Down Your DVR ........................................................................................ 20

Rebooting and Locking Your DVR .............................................................................................. 20

Using the Setup Wizard ................................................................................................................ 21

C H A PT E R 3...................................................................................................................................25

Live Preview........................................................................................................................................25

Watching a Live Preview.............................................................................................................. 26

Understanding Live Preview Icons ....................................................................................... 26

Operating the Live Preview .......................................................................................................... 26

Using the Mouse in Live Preview......................................................................................... 27

Using Digital Zoom .............................................................................................................. 28

Using an Aux Monitor .......................................................................................................... 28

Configuring Live Preview Displays.............................................................................................. 29

Setting Camera Order............................................................................................................ 30

Channel Zero Encoding ................................................................................................................ 30

C H A PT E R 4...................................................................................................................................32

Record Settings....................................................................................................................................32

Configuring Settings for Recording .............................................................................................. 33

Initializing Record Settings................................................................................................... 33

Scheduling a Recording ........................................................................................................ 34

Starting a Manual Recording ................................................................................................ 35

Protecting Recorded Files ............................................................................................................. 36

Locking and Unlocking Recorded Files................................................................................ 36

Setting HDD to Read-Only ................................................................................................... 37

Configuring Advanced HDD Settings .......................................................................................... 38

Setting up HDD Redundancy................................................................................................ 38

C H A PT E R 5...................................................................................................................................41

Playback...............................................................................................................................................41

Playing Back a Recording............................................................................................................. 42

Understanding the Playback Interface................................................................................... 42

Playing Back from General Video Search ............................................................................ 42

Playing Back from Event Search .......................................................................................... 44

Playing Back from Live Preview .......................................................................................... 45

Playing Back from System Log ............................................................................................ 46

Playing Back Frame-by-Frame ............................................................................................. 47

Smart Search ......................................................................................................................... 47

Using Digital Zoom ...................................................................................................................... 48

C H A PT E R 6...................................................................................................................................49

Backup .................................................................................................................................................49

Backing up Recorded Files ........................................................................................................... 50

Exporting Files...................................................................................................................... 50

Exporting Video Clips........................................................................................................... 53

Exporting Files via e-SATA.................................................................................................. 54

Managing Backup Devices ........................................................................................................... 55

C H A PT E R 7...................................................................................................................................56

Alarm Settings.....................................................................................................................................56

Configuring Alarms ...................................................................................................................... 57

Setting up Motion Detection ................................................................................................. 57

Setting up Sensor Alarms...................................................................................................... 59

Triggering Alarm Outputs Manually..................................................................................... 61

Detecting Video Loss............................................................................................................ 62

Detecting Video Tampering.................................................................................................. 63

Setting Exception .......................................................................................................................... 65

Understanding Exception Trigger Options ........................................................................... 66

Intelligent Analysis ....................................................................................................................... 67

Intelligent Settings ................................................................................................................ 67

Rule Settings ......................................................................................................................... 69

C H A PT E R 8...................................................................................................................................74

Network Settings.................................................................................................................................74

Configuring Network Settings ...................................................................................................... 75

Configuring Basic Settings ................................................................................................... 75

Configuring PPPoE Settings ................................................................................................. 76

Configuring DDNS ............................................................................................................... 77

Configuring an NTP Server .................................................................................................. 78

Configuring a Remote Alarm Host ....................................................................................... 79

Configuring Multicast ........................................................................................................... 79

Configuring MTU ................................................................................................................. 80

Configuring Server and HTTP Ports..................................................................................... 81

Configuring E-mail Settings ................................................................................................. 81

C H A PT E R 9...................................................................................................................................83

PTZ Controls.......................................................................................................................................83

Navigating PTZ Menus................................................................................................................. 84

Configuring PTZ Settings ............................................................................................................. 84

Setting PTZ Presets, Patrols & Patterns........................................................................................ 85

Understanding PTZ Controls ................................................................................................ 85

Customizing Presets.............................................................................................................. 86

Customizing Patrols .............................................................................................................. 86

Customizing Patterns ............................................................................................................ 88

C H A PT E R 1 0................................................................................................................................89

Camera Management .........................................................................................................................89

Configuring IP Cameras................................................................................................................ 90

Configuring OSD Settings ............................................................................................................ 93

Setting up Privacy Mask ............................................................................................................... 93

Adjusting Display Settings............................................................................................................ 94

C H A PT E R 1 1................................................................................................................................96

HDD Management ..............................................................................................................................96

Managing HDDs ........................................................................................................................... 97

Initializing HDDs.................................................................................................................. 97

Setting Network HDD........................................................................................................... 97

Setting HDD Groups............................................................................................................. 99

Setting HDD Status ............................................................................................................. 100

Checking HDD Status......................................................................................................... 101

Configuring HDD Alarms................................................................................................... 102

C H A PT E R 1 2..............................................................................................................................104

DVR Management ............................................................................................................................104

Configuring System Settings ...................................................................................................... 105

Configuring General Settings.............................................................................................. 105

Configuring Advanced Settings .......................................................................................... 105

Configuring RS-232 Port Settings .............................................................................................. 106

Managing User Accounts............................................................................................................ 107

Adding a New User............................................................................................................. 107

Deleting a User.................................................................................................................... 110

Modifying a User ................................................................................................................ 110

Managing System........................................................................................................................ 111

Importing & Exporting Configuration ................................................................................ 111

Updating System Firmware ........................................................................................................ 111

Restoring Default Settings .......................................................................................................... 113

Viewing System Information ...................................................................................................... 113

Viewing System Logs ................................................................................................................. 114

C H A PT E R 1 3.............................................................................................................................. 116

Appendix............................................................................................................................................ 116

Glossary ...................................................................................................................................... 117

FAQ............................................................................................................................................. 118

C H A P T E R 1

Introduction

Overview

Thank you for your purchase of DS-9000/DS-9100/DS-9600 series Digital Video Recorder (DVR). To get the most out

of your DVR, please read through the Installation’s Manual and this User’s Manual thoroughly.

The DS-9000/DS-9100/DS-9600 DVR, shown in figure 1, figure 2 and figure 3 separately, is a new generation product

developed by HIKVISION. Built on an embedded platform and combining the latest in advanced H.264 video encoding

and decoding technologies, the DS-9000/DS-9100/DS-9600 series contains the perfect combination of rock-solid

reliability and high performance. The DS-9000 supports both analog and network cameras and can be used as a

standalone DVR, hybrid DVR or as an NVR. The DS-9600 series only supports the IP cameras while DS-9100 only

supports analog cameras.

Figure 1. DS-9000/9100-SH and DS-9600 Series DVR

Figure 2. DS-9000-S Series DVR

Figure 3. DS-9100-S Series DVR

ProductKeyFeatures

• Compression:

• Support PAL/NTSC video input.

• Adopt H.264 video compression standard.

• DS-9000 supports analog camera, IP camera(from HIKVISION, Sony, Axis, etc), IP Dome and DVS.

• DS-9600 supports IP camera(from HIKVISION, Sony, Axis, etc), IP Dome and DVS

• Each analog channel supports dual stream. Main stream supports up to 4CIF resolution and sub stream supports up to

CIF resolution.

• Each IP channel of DS-9000/DS-9600 support up to UXGA (1600*1200) resolution.

• Video encoding parameters of each channel can be set separately, including resolution, frame rate, bit rate, image

quality.

• Each channel supports normal continuous and event compression parameters.

• Supports both composite stream and video only stream. Audio and video streams are strictly simultaneous.

• Supports watermark.

• Monitoring:

• 9000/9100-SH and 9600 series support three independent local output including HDMI, VGA, main and AUX

composite video output.

• 9000/9100-S series support VGA, Main and AUX composite video output simultaneously.

• For Full HD HDMI display, it supports 1920x1080 resolution.

• Supports 1/4/6/8/9/16 screen live view, channel sequence is adjustable.

• Support live view group switch, manual switch and automatic cycle, the interval of automatic cycle can be adjusted.

• Supports digital zoom on live view.

• Supports shielding the assigned live view channel.

• Supports motion detection, view tampering alert, video exception alert and video loss alert.

• Supports privacy mask.

• Supports various PTZ protocols, PTZ preset, patrol and pattern.

• Supports zoom in by clicking the mouse and trace function by dragging mouse.

• HDD Management:

• Supports up to eight SATA HDD, eight network HDD(eight NAS disks or seven NAS disks+one iSCSI disk), each

disk can support over 2TB capacity.

• Supports eSATA(optional)

• Supports S.M.A.R.T. technology.

• Supports HDD standby function.

• Supports hard disk group management.

• HDD file system is compatible with Windows. Use pre-allocating hard disk management technology, and no disk

fragments.

• Recording and Playback:

• Supports cycle and non-cycle recording mode.

• Supports normal and event video encoding parameters.

• Supports multiple recording types, including manual, continuous, alarm, motion, motion | alarm, motion & alarm and

intelligent recording.

• Supports 8 recording time periods with separate recording types.

• Supports Pre-record and Post-record time for alarm, motion detection and intelligent alarm, and pre-record time for

schedule and manual recording.

• Supports lock and unlock video files.

• Supports local redundant recording.

• Supports setting hard disk to read only.

• Supports video data search and playback by channel number, recording type, time, etc.

• Supports video data search by events such as alarm input, motion detection and intelligent alarm

•Supports video smart search by motion detection event

• Supports overlay intelligent analysis types on the video

• Supports digital zoom function in playback.

• Supports pause, rewind, play fast, play slow, skip forward, and skip backward when playback, locating in progress

bar by dragging the mouse.

• DS-9000/DS-9100 support up to 16-ch synchronous playback, DS-9600 supports up to 4-ch synchronous playback.

• Intelligent Features:

•9000/9100--SH series support intelligent features as an option.

•Each channel supports up to 8 rules for intelligent detecting, including traverse plane, enter region, exit region,

invasion, loiter, left take, parking, run and high density.

• Supports the notification of intelligent alarm by uploading information and JPEG picture to client software to CMS.

• Supports the intelligent module reboot partly when setup intelligent detection system

Note: Intelligent features is optional only for DS-9000HFI-SH and DS-9100HFI-SH, and not supported in the default

unit.

Note: HIKVISION provides intelligent board with following options: B-B, B-A and B-F

Levels Traverse

plane

Enter/Exit

Area

Object

Left/Taken

Intrusion Loitering High

Density

Illegal

Parking

Fast

Movement

B_F √√√√√√√√

B_A √√√√√√

B_B √√

• Backup:

• Supports USB device backup.

• Supports SATA CD/DVD-R/W backup.

• Supports backup by file or by time.

• Supports backup device maintenance and management.

• Supports video clips backup when playback.

• Alarm & Exception:

• Unified management of DVR and IP camera alarm in/out of DS-9000/DS-9600.

• Unified management of DVR alarm in/out of DS-9100.

• Unified management of intelligent detection, motion detection, view tampering and video lost

• Supports alarm in/out arming schedule setting.

• Supports various alarm input such as hard disk full, illegal access, network break, IP conflicted, hard disk error, video

exception, and video output standard mismatch.

• Supports various alarm response such as camera recording, relay alarm out, on screen warning, audible warning, send

email and upload to center, etc.

• Supports auto recovery from exceptions.

• Network:

• Supports 10/100/1000M adaptive network interface.

• Supports TCP/IP protocols, PPPoE, DHCP, DNS, DDNS, NTP, SMTP, NFS, iSCSI and SADP, etc.

• Supports unicast and multicast, support TCP, UDP, and RTP for unicast.

• Supports remote search, playback and download video files, support breakpoint resume.

• Supports remote configuration, support remote import and export of DVR settings.

• Supports remote acquisition of device status, system log and alarm status.

• Supports remote button operation, remote locking and unlocking of panel buttons.

• Supports remote format of hard disk, upgrade, reboot, shutdown and other system maintenance operations.

• Supports RS-232 and RS-485 transparent channel transmission.

• Supports event alarm and exceptions upload to remote management host.

• Supports remote manual recording.

•Supports remote manual alarm output control.

•Supports JPEG image capturing.

• Supports remote PTZ control.

• Supports voice talk and broadcast.

• Built-in WEB Server.

• Other:

• Supports front panel, mouse, IR control, special keyboard operation.

• Supports multi-level user management, each user can have individual DVR access rights.

• Powerful DVR log, including operation, alarm, information and exception log.

•Supports remote manual alarm output control.

•Supports configuration information import/export.

ProductApplicationDiagram

Figure 4. Product Application Diagram

Note: For 9600 series NVR, it does not support analogue cameras

OperatingYourDVR

There are numerous ways to navigate and operate your DVR. You may use the Front Panel Controls, the included IR

(Infra-Red) Remote, a Mouse and the Soft Keyboard.

Using the Front Panel Controls

The DS-9000/9100-S DVR comes with built-in front panel controls, as shown in Figure 5.

Figure 5. DS-9000/9100-S DVR Front Panel Controls

The controls on the front panel include:

1. Power Button: Powers DVR on/off.

2. IR Receiver: Receiver for IR remote.

3. USB Ports: Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB

Hard Disk Drive (HDD).

4. Status Indicators: Status indicators for different features of the DVR.

• Alarm: Alarm indicator turns red when a sensor alarm is detected.

• Ready: Ready indicator turns blue when DVR is functioning properly.

• Status: Status indicator turns blue when DVR is controlled by an IR remote. Indicator turns red

when controlled by a keyboard and purple when IR remote and keyboard is used at the same time.

• HDD: HDD indicator blinks red when data is being read from or written to HDD.

• Modem: Reserved

• TX/RX: TX/RX indictor blinks blue when network connection is functioning properly.

• Guard: Guard indicator turns blue when the device is armed, off when the device is unarmed. The

arm/disarm state can be initiated by pressing and holding on the ESC button for more than 3

seconds in Preview mode.

5. Alphanumeric Buttons: Alphanumeric buttons used in various menus of the DVR. Some uses

include:

• Switching to the corresponding channel in Preview or PTZ Control mode.

• Inputting numbers and characters in Edit mode.

• Switching between different channels in Playback mode.

6. Control Buttons:

• ESC Button: The ESC button is used to escape to the previous menu and to arm/disarm the DVR in

Preview mode.

• REC/SHOT Button: The REC/SHOT button is used to enter the Manual Record interface. If used

when controlling a PTZ, pressing the REC/SHOT button and then a Numeric button will call a PTZ

preset.

• PLAY/AUTO Button: The PLAY/AUTO button is used to enter the Playback menu. It is also used

to turn audio on/off in the Playback menu and auto scan in the PTZ Control menu.

• ZOOM+ Button: The ZOOM+ button is used to zoom the PTZ camera in when in the PTZ Control

menu.

• A/FOCUS+ Button: The A/FOCUS+ button is used to adjust focus in the PTZ Control menu. It is

also used to switch between input methods (upper and lowercase alphabet, symbols and numeric

input). It can also be used to clear entire masked areas, such as in the Motion Detection and Privacy

Mask menus.

• EDIT/IRIS+ Button: The EDIT/IRIS+ button is used to edit text fields. When editing text fields, it

will also function as a Backspace button to delete the character in front of the cursor. On checkbox

fields, pressing the EDIT/IRIS+ button will tick the checkbox. In PTZ Control mode, the

EDIT/IRIS+ button opens up the iris of the camera. In Playback mode, it can be used to generate

video clips for backup.

• MENU/WIPER Button: Pressing the MENU/WIPER button will return the user to the Main menu

(after successful login). Pressing and holding the button for 5 seconds will turn off audible key

beep. The MENU/WIPER button will also bring up Sensitivity Interface settings. In PTZ Control

mode, the MENU/WIPER button will start wiper (if applicable).

• F1/LIGHT Button: The F1/LIGHT button when used in a list field will select all items on the list.

In PTZ Control mode, it will turn on/off PTZ light.

• F2/AUX Button: The F2/AUX button is used to cycle through tab pages. It will also bring up the

Channel & OSD Position settings.

• MAIN/SPOT/ZOOM- Button: The MAIN/SPOT/ZOOM- button is used to switch between main

and spot output. In PTZ Control mode, it can be used to zoom the camera out.

• PREV/FOCUS- Button: The PREV/FOCUS- button is used to switch between single screen and

multi-screen mode. In PTZ Control mode, it is used to adjust the focus in conjunction with the

A/FOCUS+ button. It can also be used to select entire masked areas, such as in Motion Detection

and Privacy Mask menus.

• PTZ/IRIS- Button: The PTZ/IRIS- button is used to enter the PTZ Control mode. When in the PTZ

Control mode, it is used to close the iris of the PTZ camera.

7. DIRECTION/ENTER Buttons:

• DIRECTION Buttons: The DIRECTION buttons are used to navigate between different fields and

items in menus. In Playback mode, the Up and Down button is used to speed up and slow down

recorded video. The Left and Right button will select the next and previous day of recordings. In

Preview mode, these buttons can be used to cycle through channels.

• ENTER Button: The ENTER button is used to confirm selection in any of the menu modes. It can

also be used to tick checkbox fields. In Playback mode, it can be used to play or pause the video. In

Single Play mode, pressing the ENTER button will advance the video by a single frame.

8. JOG SHUTTLE Control: The JOG SHUTTLE control can be used to move the active selection in a

menu. The inner ring will move the selection up and down; the outer ring will move it left and right.

In the Playback mode, the inner ring is used to jump 30 seconds forward/backward in a video. The

outer ring can be used to speed up/slow down the video. In Preview mode, it can be used to cycle

through different channels.

The DS-9000/9100-SH and DS- 9600 DVR have the front panel shown as figure 6.

Figure 6. DS-9000/9100-SH and DS- 9600 DVR Front Panel Controls

The controls on the front panel include:

1. Status Indicators: Status indicators for different features of the DVR.