HIK VISION DeepinMind Series User manual

Network Video Recorder
User Manual

Legal Informaon
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the company website Please use this
Manual with the guidance and assistance of professionals trained in supporng the Product.
Trademarks Acknowledgement
Trademarks and logos menoned are the properes of their respecve owners.
The terms HDMI and HDMI High-Denion Mulmedia Interface, and the HDMI
Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United
States and other countries.
LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. OUR COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A
PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT
WILL OUR COMPANY BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF
DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE),
PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF
OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
Network Video Recorder User Manual
i

TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
Network Video Recorder User Manual
ii

Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protecon against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instrucon manual, may cause harmful
interference to radio communicaons. Operaon of this equipment in a residenal area is likely to
cause harmful interference in which case the user will be required to correct the interference at his
own expense.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two
condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operaon.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the applicable harmonized European
standards listed under the EMC Direcve 2014/30/EU, the RoHS Direcve
2011/65/EU.
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collecon points.
For more informaon see: hp://www.recyclethis.info .
2006/66/EC (baery direcve): This product contains a baery that cannot be
disposed of as unsorted municipal waste in the European Union. See the
product documentaon for specic baery informaon. The baery is
marked with this symbol, which may include leering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the baery to
your supplier or to a designated collecon point. For more informaon see:
hp://www.recyclethis.info .
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iii

Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
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iv

Applicable Model
This manual is applicable to the following models.
Table 1-1 Applicable Model
Series Model
iDS-6700NXI-I/8F(B) iDS-6708NXI-I/8F(B)
iDS-6716NXI-I/16S(B) iDS-6716NXI-I/16S(B)
iDS-7700NXI-I4/16P/16S(B) iDS-7716NXI-I4/16P/16S(B)
iDS-7732NXI-I4/16P/16S(B)
iDS-7700NXI-I4/16P/X(B) iDS-7716NXI-I4/16P/X(B)
iDS-7732NXI-I4/16P/X(B)
iDS-7700NXI-I4/16S(B) iDS-7716NXI-I4/16S(B)
iDS-7732NXI-I4/16S(B)
iDS-7700NXI-I4/X(B) iDS-7716NXI-I4/X(B)
iDS-7732NXI-I4/X(B)
iDS-9600NXI-I8/4F(B) iDS-9608NXI-I8/4F(B)
iDS-9616NXI-I8/4F(B)
iDS-9632NXI-I8/4F(B)
iDS-9600NXI-I8/8F(B) iDS-9616NXI-I8/8F(B)
iDS-9632NXI-I8/8F(B)
iDS-9664NXI-I8/8F(B)
iDS-9600NXI-I8/X(B) iDS-9616NXI-I8/X(B)
iDS-9632NXI-I8/X(B)
iDS-9664NXI-I8/X(B)
iDS-9600NXI-I8/16S(B) iDS-9616NXI-I8/16S(B)
iDS-9632NXI-I8/16S(B)
iDS-9664NXI-I8/16S(B)
iDS-9600NXI-I16/8F(B) iDS-9616NXI-I16/8F(B)
iDS-9632NXI-I16/8F(B)
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Series Model
iDS-9664NXI-I16/8F(B)
iDS-9600NXI-I16/X(B) iDS-9616NXI-I16/X(B)
iDS-9632NXI-I16/X(B)
iDS-9664NXI-I16/X(B)
iDS-9600NXI-I16/16S(B) iDS-9616NXI-I16/16S(B)
iDS-9632NXI-I16/16S(B)
iDS-9664NXI-I16/16S(B)
iDS-96000NXI-I16(B) iDS-96064NXI-I16(B)
iDS-96128NXI-I16(B)
iDS-96000NXI-I24(B) iDS-96128NXI-I24(B)
iDS-96256NXI-I24(B)
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vi

Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note Provides addional informaon to emphasize or supplement
important points of the main text.
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vii

Safety Instrucon
• Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
• In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the naon and region.
• Firmly connect the plug to the power socket. Do not connect several devices to one power
adapter. Power o the device before connecng and disconnecng accessories and peripherals.
• Shock hazard! Disconnect all power sources before maintenance.
• The equipment must be connected to an earthed mains socket-outlet.
• The socket-outlet shall be installed near the equipment and shall be easily accessible.
• indicates hazardous live and the external wiring connected to the terminals requires
installaon by an instructed person.
• Never place the equipment in an unstable locaon. The equipment may fall, causing serious
personal injury or death.
• Input voltage should meet the SELV (Safety Extra Low Voltage) and the LPS (Limited Power
Source) according to the IEC60950-1.
• High touch current! Connect to earth before connecng to the power supply.
• If smoke, odor or noise rise from the device, turn o the power at once and unplug the power
cable, and then please contact the service center.
• Use the device in conjuncon with an UPS, and use factory recommended HDD if possible.
• This product contains a coin/buon cell baery. If the baery is swallowed, it can cause severe
internal burns in just 2 hours and can lead to death.
• This equipment is not suitable for use in locaons where children are likely to be present.
• CAUTION: Risk of explosion if the baery is replaced by an incorrect type.
• Improper replacement of the baery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium baery types).
• Do not dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,
which may result in an explosion.
• Do not leave the baery in an extremely high temperature surrounding environment, which may
result in an explosion or the leakage of ammable liquid or gas.
• Do not subject the baery to extremely low air pressure, which may result in an explosion or the
leakage of ammable liquid or gas.
• Dispose of used baeries according to the instrucons.
• Keep body parts away from fan blades and motors. Disconnect the power source during
servicing.
• Keep body parts away from motors. Disconnect the power source during servicing.
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viii

Prevenve and Cauonary Tips
Before connecng and operang your device, please be advised of the following ps:
• The device is designed for indoor use only. Install it in a well-venlated, dust-free environment
without liquids.
• Ensure recorder is properly secured to a rack or shelf. Major shocks or jolts to the recorder as a
result of dropping it may cause damage to the sensive electronics within the recorder.
• The equipment shall not be exposed to dripping or splashing and that no objects lled with
liquids shall be placed on the equipment, such as vases.
• No naked ame sources, such as lighted candles, should be placed on the equipment.
• The venlaon should not be impeded by covering the venlaon openings with items, such as
newspapers, table-cloths, curtains, etc. The openings shall never be blocked by placing the
equipment on a bed, sofa, rug or other similar surface.
• For certain models, ensure correct wiring of the terminals for connecon to an AC mains supply.
• For certain models, the equipment has been designed, when required, modied for connecon
to an IT power distribuon system.
• idenes the baery holder itself and idenes the posioning of the cell(s) inside the
baery holder.
• + idenes the posive terminal(s) of equipment which is used with, or generates direct current.
+ idenes the negave terminal(s) of equipment which is used with, or generates direct
current.
• Keep a minimum 200 mm (7.87 inch) distance around the equipment for sucient venlaon.
• For certain models, ensure correct wiring of the terminals for connecon to an AC mains supply.
• Use only power supplies listed in the user manual or user instrucon.
• The USB port of the equipment is used for connecng to a mouse, keyboard, USB ash drive, or
Wi-Fi dongle only.
• Use only power supplies listed in the user manual or user instrucon.
• Do not touch the sharp edges or corners.
Network Video Recorder User Manual
ix

Contents
Chapter 1 Basic Operaon .......................................................................................................... 1
1.1 Acvate Your Device .............................................................................................................. 1
1.1.1 Default User and IP Address ......................................................................................... 1
1.1.2 Acvate via Local Menu ................................................................................................ 1
1.1.3 Acvate via SADP .......................................................................................................... 2
1.1.4 Acvate via Client Soware .......................................................................................... 3
1.1.5 Acvate via Web Browser ............................................................................................. 6
1.2 Congure TCP/IP Sengs ....................................................................................................... 6
1.3 HDD Sengs .......................................................................................................................... 7
1.4 Add Network Camera ............................................................................................................. 7
1.4.1 Add Automacally Searched Online Network Camera ................................................. 8
1.4.2 Add Network Camera Manually .................................................................................... 9
1.4.3 Add Network Camera Through PoE ............................................................................ 10
1.4.4 Congure Customized Protocol ................................................................................... 12
1.5 Plaorm Access .................................................................................................................... 13
1.5.1 Congure ISUP ............................................................................................................ 13
1.5.2 Congure Guarding Vision .......................................................................................... 15
Chapter 2 Camera Sengs ........................................................................................................ 16
2.1 Congure Image Parameters ................................................................................................ 16
2.2 Congure OSD Sengs ........................................................................................................ 16
2.3 Congure Privacy Mask ........................................................................................................ 17
2.4 Import/Export IP Camera Conguraon Files ...................................................................... 18
2.5 Upgrade IP Cameras ............................................................................................................. 19
Chapter 3 Live View .................................................................................................................. 20
3.1 Start Live View ..................................................................................................................... 20
3.1.1 Congure Live View Sengs ....................................................................................... 20
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3.1.2 Congure Live View Layout ......................................................................................... 21
3.2 Congure Auto-Switch of Cameras ...................................................................................... 22
3.3 Congure Live View Layout .................................................................................................. 23
3.3.1 Congure Custom Live View Layout ............................................................................ 23
3.3.2 Congure Live View Mode .......................................................................................... 23
3.4 Congure Channel-Zero Encoding ....................................................................................... 24
3.5 Main and Auxiliary Ports Strategy ........................................................................................ 24
3.6 Digital Zoom ......................................................................................................................... 25
3.7 Fisheye View ........................................................................................................................ 26
3.8 3D Posioning ...................................................................................................................... 27
3.9 Live View Strategy ................................................................................................................ 27
3.10 Facial Recognion .............................................................................................................. 27
3.11 PTZ Control ........................................................................................................................ 30
3.11.1 Congure PTZ Parameters ......................................................................................... 30
3.11.2 Set a Preset ............................................................................................................... 31
3.11.3 Call a Preset .............................................................................................................. 31
3.11.4 Set a Patrol ................................................................................................................ 32
3.11.5 Call a Patrol ............................................................................................................... 33
3.11.6 Set a Paern .............................................................................................................. 34
3.11.7 Call a Paern ............................................................................................................. 34
3.11.8 Set Linear Scan Limit ................................................................................................. 35
3.11.9 One-Touch Park ......................................................................................................... 35
3.11.10 Auxiliary Funcons .................................................................................................. 36
Chapter 4 Recording and Playback ............................................................................................ 38
4.1 Recording ............................................................................................................................. 38
4.1.1 Congure Recording Parameters ................................................................................ 38
4.1.2 Enable the H.265 Stream Access ................................................................................. 40
4.1.3 ANR ............................................................................................................................. 40
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4.1.4 Manual Recording ....................................................................................................... 40
4.1.5 Congure Plan Recording ............................................................................................ 41
4.1.6 Congure Connuous Recording ................................................................................ 42
4.1.7 Congure Moon Detecon Triggered Recording ...................................................... 43
4.1.8 Congure Event Triggered Recording .......................................................................... 43
4.1.9 Congure Alarm Triggered Recording ......................................................................... 43
4.1.10 Congure Picture Capture ......................................................................................... 44
4.1.11 Congure Holiday Recording ..................................................................................... 44
4.1.12 Congure Redundant Recording and Capture .......................................................... 45
4.2 Playback ............................................................................................................................... 46
4.2.1 Instant Playback .......................................................................................................... 46
4.2.2 Play Normal Video ...................................................................................................... 47
4.2.3 Play Smart Searched Video ......................................................................................... 48
4.2.4 Play Custom Searched Files ......................................................................................... 48
4.2.5 Play Tag Files ............................................................................................................... 49
4.2.6 Play by Sub-periods ..................................................................................................... 50
4.2.7 Play Log Files ............................................................................................................... 51
4.2.8 Play External Files ....................................................................................................... 51
4.3 Playback Operaons ............................................................................................................ 52
4.3.1 Normal/Important/Custom Video .............................................................................. 52
4.3.2 Set Play Strategy in Important/Custom Mode ............................................................ 52
4.3.3 Edit Video Clips ........................................................................................................... 52
4.3.4 Switch between Main Stream and Sub-Stream .......................................................... 53
4.3.5 Thumbnails View ......................................................................................................... 53
4.3.6 Fisheye View ............................................................................................................... 53
4.3.7 Fast View ..................................................................................................................... 54
4.3.8 Digital Zoom ................................................................................................................ 54
Chapter 5 Event ........................................................................................................................ 56
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5.1 Normal Event Alarm ............................................................................................................. 56
5.1.1 Congure Moon Detecon Alarms ........................................................................... 56
5.1.2 Congure Video Loss Alarms ....................................................................................... 56
5.1.3 Congure Video Tampering Alarms ............................................................................ 56
5.1.4 Congure Sensor Alarms ............................................................................................. 57
5.1.5 Congure Excepons Alarms ...................................................................................... 57
5.2 VCA Event Alarm .................................................................................................................. 58
5.2.1 Loitering Detecon ..................................................................................................... 58
5.2.2 People Gathering Detecon ........................................................................................ 59
5.2.3 Fast Moving Detecon ................................................................................................ 60
5.2.4 Parking Detecon ........................................................................................................ 61
5.2.5 Unaended Baggage Detecon .................................................................................. 62
5.2.6 Object Removal Detecon .......................................................................................... 63
5.2.7 Audio Excepon Detecon .......................................................................................... 64
5.2.8 Defocus Detecon ....................................................................................................... 65
5.2.9 Sudden Scene Change Detecon ................................................................................ 66
5.2.10 PIR Alarm .................................................................................................................. 67
5.2.11 Thermal Camera Detecon ....................................................................................... 68
5.2.12 Congure Queue Management ................................................................................ 69
5.3 Congure Arming Schedule ................................................................................................. 69
5.4 Congure Linkage Acons .................................................................................................... 70
5.4.1 Congure Auto-Switch Full Screen Monitoring ........................................................... 70
5.4.2 Congure Audio Warning ............................................................................................ 71
5.4.3 Nofy Surveillance Center .......................................................................................... 71
5.4.4 Congure Email Linkage .............................................................................................. 71
5.4.5 Trigger Alarm Output .................................................................................................. 72
5.4.6 Congure PTZ Linkage ................................................................................................. 72
Chapter 6 Smart Analysis .......................................................................................................... 73
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6.1 Engine Conguraon ........................................................................................................... 73
6.2 Task Conguraon ............................................................................................................... 74
6.3 Face Picture Comparison ..................................................................................................... 75
6.3.1 Face Grading Conguraon ......................................................................................... 75
6.3.2 Face Capture ............................................................................................................... 76
6.3.3 Face Picture Library Management .............................................................................. 77
6.3.4 Face Picture Comparison Alarm .................................................................................. 78
6.3.5 People Frequency Alarm ............................................................................................. 82
6.3.6 Face Picture Search ..................................................................................................... 85
6.4 Perimeter Protecon ........................................................................................................... 88
6.4.1 Line Crossing Detecon ............................................................................................... 88
6.4.2 Intrusion Detecon ..................................................................................................... 90
6.4.3 Region Entrance Detecon ......................................................................................... 91
6.4.4 Region Exing Detecon ............................................................................................. 92
6.5 Human Body Detecon ........................................................................................................ 93
6.5.1 Human Body Detecon ............................................................................................... 93
6.5.2 Human Body Search .................................................................................................... 94
6.6 Mul-Target-Type Detecon ................................................................................................ 96
6.7 Vehicle Detecon ................................................................................................................. 96
6.7.1 Congure Vehicle Detecon ....................................................................................... 97
6.7.2 Vehicle Search ............................................................................................................. 98
6.8 Target Detecon ................................................................................................................... 98
6.9 People Counng ................................................................................................................... 99
6.10 Heat Map ........................................................................................................................... 99
Chapter 7 File Management .................................................................................................... 101
7.1 Search Files ........................................................................................................................ 101
7.2 Export Files ........................................................................................................................ 101
7.3 Smart Search ...................................................................................................................... 102
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Chapter 8 Storage ................................................................................................................... 103
8.1 Storage Device Management ............................................................................................. 103
8.1.1 SSD Management ...................................................................................................... 103
8.1.2 Manage Local HDD .................................................................................................... 104
8.1.3 Add a Network Disk .................................................................................................. 106
8.1.4 Manage eSATA ........................................................................................................... 107
8.2 Disk Array ........................................................................................................................... 109
8.2.1 Create a Disk Array .................................................................................................... 109
8.2.2 Rebuild an Array ........................................................................................................ 111
Chapter 9 POS Conguraon .................................................................................................. 114
9.1 Congure POS Connecon ................................................................................................. 114
9.2 Congure POS Text Overlay ................................................................................................ 117
9.3 Congure POS Alarm .......................................................................................................... 118
Chapter 10 Hot Spare Recorder Backup ................................................................................... 120
10.1 Set Hot Spare Device ........................................................................................................ 120
10.2 Set Working Recorder ...................................................................................................... 121
10.3 Manage Hot Spare System ............................................................................................... 121
Chapter 11 Network Sengs .................................................................................................. 123
11.1 Congure DDNS ............................................................................................................... 123
11.2 17.3 Congure PPPoE ....................................................................................................... 123
11.3 Congure Port Mapping (NAT) ......................................................................................... 124
11.4 Congure SNMP ............................................................................................................... 125
11.5 Congure Email ................................................................................................................ 127
11.6 Congure Port .................................................................................................................. 128
11.7 Congure ONVIF .............................................................................................................. 130
Chapter 12 User Management and Security ............................................................................ 131
12.1 Manage User Accounts .................................................................................................... 131
12.1.1 Add a User ............................................................................................................... 131
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12.1.2 Edit the Admin User ................................................................................................ 132
12.1.3 Edit an Operator/Guest User .................................................................................. 133
12.2 Manage User Permissions ................................................................................................ 133
12.2.1 Set User Permissions ............................................................................................... 133
12.2.2 Set Live View Permission on Lock Screen ................................................................ 136
12.3 Congure Password Security ........................................................................................... 137
12.3.1 Export GUID File ...................................................................................................... 137
12.3.2 Congure Security Quesons .................................................................................. 137
12.3.3 Congure Reserved Email ....................................................................................... 138
12.4 Reset Password ................................................................................................................ 139
12.4.1 Reset Password by GUID ......................................................................................... 139
12.4.2 Reset Password by Security Quesons ................................................................... 140
12.4.3 Reset Password by Reserved Email ......................................................................... 140
Chapter 13 System Management ............................................................................................ 142
13.1 Congure Device .............................................................................................................. 142
13.2 Congure Time ................................................................................................................. 142
13.2.1 Manual Time Synchronizaon ................................................................................. 143
13.2.2 NTP Synchronizaon ............................................................................................... 143
13.2.3 DST Synchronizaon ............................................................................................... 143
13.3 Network Detecon ........................................................................................................... 144
13.3.1 Network Trac Monitoring ..................................................................................... 144
13.3.2 Test Network Delay and Packet Loss ....................................................................... 144
13.3.3 Export Network Packet ........................................................................................... 145
13.3.4 Network Resource Stascs .................................................................................... 145
13.4 Storage Device Maintenance ........................................................................................... 146
13.4.1 Bad Sector Detecon .............................................................................................. 146
13.4.2 S.M.A.R.T. Detecon ................................................................................................ 147
13.4.3 HDD Health Detecon ............................................................................................. 148
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13.4.4 Congure Disk Clone ............................................................................................... 148
13.4.5 Repair Database ...................................................................................................... 149
13.5 Upgrade Device ................................................................................................................ 150
13.5.1 Upgrade by Local Backup Device ............................................................................ 150
13.5.2 Upgrade by FTP ....................................................................................................... 150
13.5.3 Upgrade by Web Browser ....................................................................................... 151
13.6 Import/Export Device Conguraon Files ........................................................................ 151
13.7 Search & Export Log Files ................................................................................................. 152
13.8 Export Diagnosc Informaon ......................................................................................... 153
13.9 Restore Default Sengs ................................................................................................... 153
13.10 Security Management .................................................................................................... 154
13.10.1 RTSP Authencaon ............................................................................................. 154
13.10.2 ISAPI Service .......................................................................................................... 154
13.10.3 HTTP Authencaon ............................................................................................. 154
13.10.4 IP Camera Occupaon Detecon .......................................................................... 155
Chapter 14 Appendix .............................................................................................................. 156
14.1 Glossary ........................................................................................................................... 156
14.2 Frequently Asked Quesons ............................................................................................ 157
14.2.1 Why is there a part of channels displaying “No Resource” or turning black screen in
mul-screen of live view? .................................................................................................. 157
14.2.2 Why is the video recorder nofying not support the stream type? ....................... 158
14.2.3 Why is the video recorder nofying risky password aer adding network camera?
............................................................................................................................................ 158
14.2.4 How to improve the playback image quality? ......................................................... 158
14.2.5 How to conrm the video recorder is using H.265 to record video? ...................... 158
14.2.6 Why is the meline at playback not constant? ....................................................... 159
14.2.7 When adding network camera, the video recorder noes network is unreachable.
............................................................................................................................................ 159
14.2.8 Why is the IP address of network camera being changed automacally? .............. 159
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xvii

14.2.9 Why is the video recorder nofying IP conict? ..................................................... 159
14.2.10 Why is image geng stuck when the video recorder is playing back by single or
mul-channel cameras? ..................................................................................................... 160
14.2.11 Why does my video recorder make a beeping sound aer boong? ................... 160
14.2.12 Why is there no recorded video aer seng the moon detecon? .................. 160
14.2.13 Why is the sound quality not good in recording video? ....................................... 161
Network Video Recorder User Manual
xviii

Chapter 1 Basic Operaon
1.1 Acvate Your Device
1.1.1 Default User and IP Address
•Default administrator account: admin.
• Default IPv4 address: 192.168.1.64.
1.1.2 Acvate via Local Menu
For the rst-me access, you need to acvate the device by seng an admin password. No
operaon is allowed before acvaon. You can also acvate the device via Web Browser, SADP or
Client Soware.
Steps
1. Enter the admin password twice.
Figure 1-1 Acvate via Local Menu
Warning
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
Network Video Recorder User Manual
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