HIK VISION DS-2CD6D44G1H-IZS User manual

Network Camera
User Manual

Iniaves on the Use of Video Products
Thank you for choosing Hikvision products.
Technology aects every aspect of our life. As a high-tech company, we are increasingly aware of
the role technology plays in improving business eciency and quality of life, but at the same me,
the potenal harm of its improper usage. For example, video products are capable of recording
real, complete and clear images. This provides a high value in retrospect and preserving real-me
facts. However, it may also result in the infringement of a third party's legimate rights and
interests if improper distribuon, use and/or processing of video data takes place. With the
philosophy of "Technology for the Good", Hikvision requests that every end user of video
technology and video products shall comply with all the applicable laws and regulaons, as well as
ethical customs, aiming to jointly create a beer community.
Please read the following iniaves carefully:
●Everyone has a reasonable expectaon of privacy, and the installaon of video products should
not be in conict with this reasonable expectaon. Therefore, a warning noce shall be given in
a reasonable and eecve manner and clarify the monitoring range, when installing video
products in public areas. For non-public areas, a third party's rights and interests shall be
evaluated when installing video products, including but not limited to, installing video products
only aer obtaining the consent of the stakeholders, and not installing highly-invisible video
products.
●The purpose of video products is to record real acvies within a specic me and space and
under specic condions. Therefore, every user shall rst reasonably dene his/her own rights in
such specic scope, in order to avoid infringing on a third party's portraits, privacy or other
legimate rights.
●During the use of video products, video image data derived from real scenes will connue to be
generated, including a large amount of biological data (such as facial images), and the data could
be further applied or reprocessed. Video products themselves could not disnguish good from
bad regarding how to use the data based solely on the images captured by the video products.
The result of data usage depends on the method and purpose of use of the data controllers.
Therefore, data controllers shall not only comply with all the applicable laws and regulaons and
other normave requirements, but also respect internaonal norms, social morality, good
morals, common pracces and other non-mandatory requirements, and respect individual
privacy, portrait and other rights and interests.
●The rights, values and other demands of various stakeholders should always be considered when
processing video data that is connuously generated by video products. In this regard, product
security and data security are extremely crucial. Therefore, every end user and data controller,
shall undertake all reasonable and necessary measures to ensure data security and avoid data
leakage, improper disclosure and improper use, including but not limited to, seng up access
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i

control, selecng a suitable network environment (the Internet or Intranet) where video
products are connected, establishing and constantly opmizing network security.
●Video products have made great contribuons to the improvement of social security around the
world, and we believe that these products will also play an acve role in more aspects of social
life. Any abuse of video products in violaon of human rights or leading to criminal acvies are
contrary to the original intent of technological innovaon and product development. Therefore,
each user shall establish an evaluaon and tracking mechanism of their product applicaon to
ensure that every product is used in a proper and reasonable manner and with good faith.
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ii

Legal Informaon
©2023 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH
ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
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iii

DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER
PREVAILS.
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Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note Provides addional informaon to emphasize or supplement
important points of the main text.
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Safety Instrucon
These instrucons are intended to ensure that user can use the product correctly to avoid danger
or property loss.
Laws and Regulaons
●The device should be used in compliance with local laws, electrical safety regulaons, and re
prevenon regulaons.
Electricity
●In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the naon and region.
●The equipment shall not be exposed to dripping or splashing and that no objects lled with
liquids, such as vases, shall be placed on the equipment.
●Provide a surge suppressor at the inlet opening of the equipment under special condions such
as the mountain top, iron tower, and forest.
●CAUTION: To reduce the risk of re, replace only with the same type and rang of fuse.
●The equipment must be connected to an earthed mains socket-outlet.
●An appropriate readily accessible disconnect device shall be incorporated external to the
equipment.
●An appropriate overcurrent protecve device shall be incorporated external to the equipment,
not exceeding the specicaon of the building.
●An all-pole mains switch shall be incorporated in the electrical installaon of the building.
●Ensure correct wiring of the terminals for connecon to an AC mains supply.
●The equipment has been designed, when required, modied for connecon to an IT power
distribuon system.
Baery
●Do not ingest baery. Chemical burn hazard!
●This product contains a coin/buon cell baery. If the coin/buon cell baery is swallowed, it
can cause severe internal burns in just 2 hours and can lead to death.
●Keep new and used baeries away from children.
●If the baery compartment does not close securely, stop using the product and keep it away
from children.
●If you think baeries might have been swallowed or placed inside any part of the body, seek
immediate medical aenon.
●CAUTION: Risk of explosion if the baery is replaced by an incorrect type. Dispose of used
baeries according to the instrucons.
●ATTENTION: IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX
INSTRUCTIONS.
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●Improper replacement of the baery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium baery types).
●Do not dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,
which may result in an explosion.
●Do not leave the baery in an extremely high temperature surrounding environment, which may
result in an explosion or the leakage of ammable liquid or gas.
●Do not subject the baery to extremely low air pressure, which may result in an explosion or the
leakage of ammable liquid or gas.
●+ idenes the posive terminal(s) of equipment which is used with, or generates direct current.
- idenes the negave terminal(s) of equipment which is used with, or generates direct current.
Fire Prevenon
●No naked ame sources, such as lighted candles, should be placed on the equipment.
●The serial port of the equipment is used for debugging only.
Hot Surface Prevenon
●
CAUTION: Hot parts! Burned ngers when handling the parts. Wait one-half hour
aer switching o before handling parts. This scker is to indicate that the marked item can be
hot and should not be touched without taking care. For device with this scker, this device is
intended for installaon in a restricted access locaon, access can only be gained by service
persons or by users who have been instructed about the reasons for the restricons applied to
the locaon and about any precauons that shall be taken.
Installaon
●Install the equipment according to the instrucons in this manual.
●To prevent injury, this equipment must be securely aached to the oor/wall in accordance with
the installaon instrucons.
●Never place the equipment in an unstable locaon. The equipment may fall, causing serious
personal injury or death.
Power Supply
●The input voltage should conform to IEC60950-1 standard: SELV (Safety Extra Low Voltage) and
the Limited Power Source. Refer to the appropriate documentaon for detailed informaon.
●The power source should meet limited power source or PS2 requirements according to IEC
60950-1 or IEC 62368-1 standard.
●DO NOT connect mulple devices to one power adapter, to avoid over-heang or re hazards
caused by overload.
●Make sure the plug is properly connected to the power socket.
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vii

White Light Illuminator (If supported)
●Possibly hazardous opcal radiaon emied from this product.
●DO NOT stare at operang light source. May be harmful to the eyes.
●Wear appropriate eye protecon or DO NOT turn on the white light when you assemble, install
or maintain the camera.
Transportaon
●Keep the device in original or similar packaging while transporng it.
System Security
●The installer and user are responsible for password and security conguraon.
Maintenance
●If the product does not work properly, please contact your dealer or the nearest service center.
●We shall not assume any responsibility for problems caused by unauthorized repair or
maintenance.
●A few device components (e.g., electrolyc capacitor) require regular replacement. The average
lifespan varies, so periodic checking is recommended. Contact your dealer for details.
Cleaning
●Please use a so and dry cloth when clean inside and outside surfaces of the product cover. Do
not use alkaline detergents.
Using Environment
●When any laser equipment is in use, make sure that the device lens is not exposed to the laser
beam, or it may burn out.
●DO NOT expose the device to high electromagnec radiaon or dusty environments.
●For indoor-only device, place it in a dry and well-venlated environment.
●DO NOT aim the lens at the sun or any other bright light.
●Make sure the running environment meets the requirement of the device. The operang
temperature shall be -30 °C to 60 °C (-22 °F to 140 °F), and the operang humidity shall be 95%
or less (no condensing).
●DO NOT place the camera in extremely hot, cold, dusty or damp locaons, and do not expose it
to high electromagnec radiaon.
Emergency
●If smoke, odor, or noise arises from the device, immediately turn o the power, unplug the
power cable, and contact the service center.
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viii

Time Synchronizaon
●Set up device me manually for the rst me access if the local me is not synchronized with
that of the network. Visit the device via Web browse/client soware and go to me sengs
interface.
Reecon
●Make sure that no reecve surface is too close to the device lens. The IR light from the device
may reect back into the lens causing reecon.
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Contents
Chapter 1 System Requirement .................................................................................................. 1
Chapter 2 Device Acvaon and Accessing ................................................................................. 2
2.1 Acvate the Device via SADP ................................................................................................. 2
2.2 Acvate the Device via Browser ............................................................................................. 2
2.3 Login ...................................................................................................................................... 3
2.3.1 Plug-in Installaon ........................................................................................................ 3
2.3.2 Admin Password Recovery ............................................................................................ 4
2.3.3 Illegal Login Lock ........................................................................................................... 5
Chapter 3 Live View .................................................................................................................... 6
3.1 Live View Parameters ............................................................................................................. 6
3.1.1 Start and Stop Live View ............................................................................................... 6
3.1.2 Aspect Rao .................................................................................................................. 6
3.1.3 Live View Stream Type .................................................................................................. 6
3.1.4 Select the Third-Party Plug-in ....................................................................................... 6
3.1.5 Light .............................................................................................................................. 7
3.1.6 Count Pixel .................................................................................................................... 7
3.1.7 Start Digital Zoom ......................................................................................................... 7
3.1.8 Auxiliary Focus .............................................................................................................. 7
3.1.9 Lens Inializaon .......................................................................................................... 8
3.1.10 Lens Parameters Adjustment ...................................................................................... 8
3.1.11 Conduct 3D Posioning ............................................................................................. 10
3.2 Set Transmission Parameters ............................................................................................... 10
Chapter 4 Video and Audio ....................................................................................................... 12
4.1 Video Sengs ...................................................................................................................... 12
4.1.1 Stream Type ................................................................................................................ 12
4.1.2 Video Type .................................................................................................................. 12
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4.1.3 Resoluon ................................................................................................................... 13
4.1.4 Bitrate Type and Max. Bitrate ..................................................................................... 13
4.1.5 Video Quality .............................................................................................................. 13
4.1.6 Frame Rate .................................................................................................................. 13
4.1.7 Video Encoding ........................................................................................................... 13
4.1.8 Smoothing ................................................................................................................... 15
4.2 Audio Sengs ...................................................................................................................... 16
4.2.1 Audio Encoding ........................................................................................................... 16
4.2.2 Audio Input ................................................................................................................. 16
4.2.3 Audio Output .............................................................................................................. 16
4.2.4 Environmental Noise Filter .......................................................................................... 16
4.3 Two-way Audio .................................................................................................................... 17
4.4 ROI ....................................................................................................................................... 17
4.4.1 Set ROI ........................................................................................................................ 17
4.5 Display Sengs .................................................................................................................... 18
4.5.1 Scene Mode ................................................................................................................ 18
4.5.2 Image Parameters Switch ............................................................................................ 24
4.5.3 Video Standard ........................................................................................................... 24
4.5.4 Local Video Output ..................................................................................................... 24
4.6 OSD ...................................................................................................................................... 25
4.7 Set Privacy Mask .................................................................................................................. 25
4.8 Overlay Picture ..................................................................................................................... 25
4.9 Set IR Light ........................................................................................................................... 26
Chapter 5 Video Recording and Picture Capture ........................................................................ 27
5.1 Storage Sengs ................................................................................................................... 27
5.1.1 Memory Card .............................................................................................................. 27
5.1.2 Set FTP ........................................................................................................................ 29
5.1.3 Set NAS ....................................................................................................................... 30
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5.1.4 eMMC Protecon ........................................................................................................ 31
5.1.5 Set Cloud Storage ........................................................................................................ 31
5.2 Video Recording ................................................................................................................... 32
5.2.1 Record Automacally .................................................................................................. 32
5.2.2 Record Manually ......................................................................................................... 34
5.2.3 Playback and Download Video .................................................................................... 34
5.3 Capture Conguraon .......................................................................................................... 35
5.3.1 Capture Automacally ................................................................................................ 35
5.3.2 Capture Manually ........................................................................................................ 35
5.3.3 View and Download Picture ........................................................................................ 36
Chapter 6 Event and Alarm ....................................................................................................... 37
6.1 Set Moon Detecon ........................................................................................................... 37
6.1.1 Expert Mode ............................................................................................................... 37
6.1.2 Normal Mode .............................................................................................................. 38
6.2 Set Video Tampering Alarm ................................................................................................. 39
6.3 Set Alarm Input .................................................................................................................... 40
6.4 Set Excepon Alarm ............................................................................................................. 41
6.5 Set Video Quality Diagnosis ................................................................................................. 41
6.6 Set Audio Excepon Detecon ............................................................................................ 42
6.7 Set Defocus Detecon .......................................................................................................... 43
6.8 Set Scene Change Detecon ................................................................................................ 43
Chapter 7 Arming Schedule and Alarm Linkage ......................................................................... 45
7.1 Set Arming Schedule ............................................................................................................ 45
7.2 Linkage Method Sengs ...................................................................................................... 45
7.2.1 Trigger Alarm Output .................................................................................................. 46
7.2.2 FTP/NAS/Memory Card Uploading ............................................................................. 47
7.2.3 Send Email .................................................................................................................. 47
7.2.4 Nofy Surveillance Center .......................................................................................... 48
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7.2.5 Trigger Recording ........................................................................................................ 48
7.2.6 Audible Warning ......................................................................................................... 48
7.2.7 Alarm Server ............................................................................................................... 49
Chapter 8 Network Sengs ...................................................................................................... 50
8.1 TCP/IP ................................................................................................................................... 50
8.2 Access to Device via Domain Name ..................................................................................... 51
8.3 Access to Device via PPPoE Dial Up Connecon .................................................................. 52
8.4 SNMP ................................................................................................................................... 52
8.5 Set IEEE 802.1X .................................................................................................................... 53
8.6 Set QoS ................................................................................................................................. 53
8.7 HTTP(S) ................................................................................................................................ 54
8.8 Mulcast .............................................................................................................................. 55
8.8.1 Mulcast Discovery ..................................................................................................... 55
8.9 RTSP ..................................................................................................................................... 55
8.10 Set SRTP ............................................................................................................................. 56
8.11 Bonjour .............................................................................................................................. 56
8.12 WebSocket(s) ..................................................................................................................... 57
8.13 Port Mapping ..................................................................................................................... 57
8.13.1 Set Auto Port Mapping .............................................................................................. 57
8.13.2 Set Manual Port Mapping ......................................................................................... 57
8.13.3 Set Port Mapping on Router ..................................................................................... 58
8.14 RTCP ................................................................................................................................... 59
8.15 Set ISUP .............................................................................................................................. 59
8.16 Access Camera via Hik-Connect ......................................................................................... 59
8.16.1 Enable Hik-Connect Service on Camera .................................................................... 60
8.16.2 Set Up Hik-Connect ................................................................................................... 61
8.16.3 Add Camera to Hik-Connect ...................................................................................... 62
8.17 Set Open Network Video Interface .................................................................................... 62
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8.18 Set SDK Service .................................................................................................................. 63
Chapter 9 System and Security ................................................................................................. 64
9.1 System Sengs .................................................................................................................... 64
9.1.1 View Device Informaon ............................................................................................. 64
9.1.2 Time and Date ............................................................................................................. 64
9.1.3 Set RS-232 ................................................................................................................... 65
9.1.4 Set RS-485 ................................................................................................................... 66
9.1.5 Set Live View Connecon ............................................................................................ 66
9.1.6 Locaon Sengs ......................................................................................................... 66
9.1.7 View Open Source Soware License ........................................................................... 67
9.2 User and Account ................................................................................................................. 67
9.2.1 Set User Account and Permission ............................................................................... 67
9.2.2 Simultaneous Login ..................................................................................................... 68
9.2.3 Online Users ................................................................................................................ 68
9.3 Maintenance ........................................................................................................................ 68
9.3.1 Restart ......................................................................................................................... 68
9.3.2 Upgrade ...................................................................................................................... 68
9.3.3 Restore and Default .................................................................................................... 69
9.3.4 Import and Export Conguraon File ......................................................................... 69
9.3.5 Search and Manage Log .............................................................................................. 69
9.3.6 Search Security Audit Logs .......................................................................................... 70
9.3.7 SSH .............................................................................................................................. 70
9.3.8 Export Diagnose Informaon ...................................................................................... 70
9.4 Security ................................................................................................................................ 70
9.4.1 Set IP Address Filter .................................................................................................... 71
9.4.2 Set MAC Address Filter ............................................................................................... 71
9.4.3 Control Timeout Sengs ............................................................................................ 72
9.4.4 Cercate Management ............................................................................................. 72
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9.4.5 TLS ............................................................................................................................... 75
Chapter 10 VCA Resource ......................................................................................................... 76
10.1 General Sengs ................................................................................................................. 76
10.1.1 Set Camera Info ......................................................................................................... 76
10.2 Smart Event ........................................................................................................................ 76
10.2.1 Set Intrusion Detecon ............................................................................................. 77
10.2.2 Set Line Crossing Detecon ....................................................................................... 77
10.2.3 Set Region Entrance Detecon ................................................................................. 78
10.2.4 Set Region Exing Detecon ..................................................................................... 79
10.2.5 Set Unaended Baggage Detecon .......................................................................... 79
10.2.6 Set Object Removal Detecon .................................................................................. 80
10.3 Search and Export Data Aware Informaon ...................................................................... 81
Appendix A. FAQ ...................................................................................................................... 82
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xv

Chapter 1 System Requirement
Your computer should meet the requirements for proper vising and operang the product.
Operang System Microso Windows XP SP1 and above version
CPU 2.0 GHz or higher
RAM 1G or higher
Display 1024×768 resoluon or higher
Web Browser For the details, see Plug-in Installaon
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1

Chapter 2 Device Acvaon and Accessing
To protect the security and privacy of the user account and data, you should set a login password
to acvate the device when access the device via network.
Note
Refer to the user manual of the soware client for the detailed informaon about the client
soware acvaon.
2.1 Acvate the Device via SADP
Search and acvate the online devices via SADP soware.
Before You Start
Access www.hikvision.com to get SADP soware to install.
Steps
1. Connect the device to network using the network cable.
2. Run SADP soware to search the online devices.
3. Check Device Status from the device list, and select Inacve device.
4. Create and input the new password in the password eld, and conrm the password.
Cauon
We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including upper case leers, lower case leers, numbers, and special characters) in
order to increase the security of your product. And we recommend you reset your password
regularly, especially in the high security system, reseng the password monthly or weekly can
beer protect your product.
5. Click OK.
Device Status changes into Acve.
6. Oponal: Change the network parameters of the device in Modify Network Parameters.
2.2 Acvate the Device via Browser
You can access and acvate the device via the browser.
Steps
1. Connect the device to the PC using the network cables.
2. Change the IP address of the PC and device to the same segment.
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Note
The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from
192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of
the PC to 192.168.1.100.
3. Input 192.168.1.64 in the browser.
4. Set device acvaon password.
Cauon
We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including at least three of the following categories: upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
5. Click OK.
6. Input the acvaon password to log in to the device.
7. Oponal: Go to Conguraon → Network → Network Sengs → TCP/IP to change the IP
address of the device to the same segment of your network.
2.3 Login
Log in to the device via Web browser.
2.3.1 Plug-in Installaon
Certain operaon systems and web browser may restrict the display and operaon of the camera
funcon. You should install plug-in or complete certain sengs to ensure normal display and
operaon. For detailed restricted funcon, refer to the actual device.
Operang System Web Browser Operaon
Windows ●Internet Explorer 10+
●Google Chrome 57 and
earlier version
●Mozilla Firefox 52 and earlier
version
Follow pop-up prompts to
complete plug-in installaon.
●Google Chrome 57+
●Mozilla Firefox 52+
Click to download and install
plug-in.
Mac OS ●Google Chrome 57+
●Mozilla Firefox 52+
●Mac Safari 16+
Plug-in installaon is not
required.
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Operang System Web Browser Operaon
Go to Conguraon →
Network → Network Service
→ WebSocket(s) to enable
WebSocket or WebSockets for
normal view. Display and
operaon of certain funcons
are restricted. For example,
Playback and Picture are not
available. For detailed
restricted funcon, refer to the
actual device.
Note
The camera only supports Windows and Mac OS system and do not support Linux system.
2.3.2 Admin Password Recovery
If you forget the admin password, you can reset the password by clicking Forget Password on the
login page aer compleng the account security sengs.
You can reset the password by seng the security queson or email.
Note
When you need to reset the password, make sure that the device and the PC are on the same
network segment.
Security Queson
You can set the account security during the acvaon. Or you can go to Conguraon → System →
User Management , click Account Security Sengs, select the security queson and input your
answer.
You can click Forget Password and answer the security queson to reset the admin password when
access the device via browser.
Email
You can set the account security during the acvaon. Or you can go to Conguraon → System →
User Management , click Account Security Sengs, input your email address to receive the
vericaon code during the recovering operaon process.
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