HIK VISION DS-2CD852 Series User manual

User Manual of Network Camera
Version 1.0.0
Thank you for purchasing our product. If there is any question or request,
please do not feel hesitated to contact us.
This manual may contain several technical incorrect places or printing
errors, and the content is subject to change without notice. The updates will be
added to the new version of this manual. We will readily improve or update the
products or procedures described in the manual.

Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or property
loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may cause if any of the warnings is neglected.
Cautions: Injury or equipment damage may cause if any of the cautions is neglected.
Warnings Follow these safeguards to
prevent serious injury or death.
Cautions Follow these precautions to
prevent potential injury or material
damage.
Warnings
1. In the use of the product, you must be strict compliance with the electrical safety regulations of the
nation and region.
2. Input voltage should meet both the SELV(Safety Extra Low Voltage) and the Limited Power Source
with AC 24V or DC 12V according to the IEC60950－1 standard. Please refer to technical
specifications for more details.
3. Do not connect several devices to one power adapter as adapter overload may cause over-heat or
fire hazard.
4. Please make sure that the plug is firmly inserted into the power socket.
5. When the product is installed on wall or ceiling, the device shall be firmly fixed.
6. If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable,
and then please contact the service center.
7. If the product does not work properly, please contact your dealer or the nearest service center.
Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for
problems caused by unauthorized repair or maintenance.)
Notice：
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1. Make sure the power supply voltage is correct before using the camera.

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2. Do not drop the camera or subject it to physical shock.
3. Do not touch CCD (Charge Coupled Device) modules with fingers. If cleaning is necessary, use
clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended
period, please turn on the lens cap to protect the CCD from dirt.
4. Do not aim the camera at the sun or extra bright places. A blooming or smear may occur otherwise
(which is not a malfunction however), and affecting the endurance of CCD at the same time.
5. The CCD may be burned out by a laser beam, so when any laser equipment is on using, make
sure that the surface of CCD will not be exposed to the laser beam.
6. Do not place the camera in extremely hot, cold(the operating temperature shall be－10℃～＋
60℃), dusty or damp locations, and do not expose it to high electromagnetism radiation.
7. To avoid heat accumulation, good ventilation is required for operating environment.
8. Keep the camera away from liquid while on using.
9. While on a delivery, the camera shall be packed in its original packing, or packing of the same
texture.
10. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be
replaced regularly according to their average enduring time. The average time varies because of
differences between operating environment and using history, so regular checking is
recommended for all the users. Please contact with your dealer for more details.

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INDEX
CHAPTER 1 INTRODUCTION............................................................................................................................................................. 4
1.1 NETWORK CAMERA FUNCTIONS AND FEATURES............................................................................................................................... 4
CHAPTER2 INSTALLATION................................................................................................................................................................ 5
2.1 PANELS DESCRIPTION....................................................................................................................................................................... 5
2.1.1 Side Elevation of the Camera............................................................................................................................................. 5
2.1.2 Rear Panel Description........................................................................................................................................................ 7
2.2 PRODUCT INSTALLATION .................................................................................................................................................................. 9
2.2.1 Box camera Installation........................................................................................................................................................ 9
2.2.2 Dome camera Installation.................................................................................................................................................. 10
2.2.3 Topological graph of network camera...............................................................................................................................11
2.3 INSTALLATION OF CLIENT SOFTWARE 4000(V2.0)...........................................................................................................................11
2.4 DS-2CD852, DS-2CD752 SERIES CAMERA MENU ILLUSTRATE AND E-PTZ OPERATION......................................................... 13
2.4.1 752/852 series products e-ptz function....................................................................................................................... 13
2.4.2 752/852 series menu instruction................................................................................................................................... 13
2.4.3 762/862 series menu instruction................................................................................................................................... 21
CHAPTER3 PARAMETERS CONFIGURATION............................................................................................................................. 27
3.1 CONFIGURATION VIA WEB BROWSER.............................................................................................................................................. 27
3.2 CONFIGURATIONVIACLIENTSOFTWARE4000(2.0) ................................................................................................................................. 30
CHAPTER 4 WAN ACCESS............................................................................................................................................................... 36
4.1WAN ACCESS HAS A FIXED STATIC IPNETWORK CAMERA.............................................................................................................. 36
4.2WAN ACCESS WITHOUT A FIXED STATIC IPNETWORK CAMERA..................................................................................................... 37
CHAPTER 5 COMMON FAILURES AND MAINTAINANCE......................................................................................................... 39
APPENDIX1SADPINTRODUCTION......................................................................................................................................................... 40
APPENDIX2PORTMAP .......................................................................................................................................................................... 42
APPENDIX TECHNOLOGY SPECIFICATION................................................................................................................................44

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Chapter 1 Introduction
Network camera is a kind of embedded digital surveillance product that combines the features of
both traditional analog camera and net DVS (Digital Video Server). Due to the embedded Linux
operation system and the latest Davinci hardware platform of TI, the system operates with high
scheduling efficiency. Furthermore, the firmware is burned in the flash, which makes the product small,
reliable and highly stable.
1.1 Network camera Functions and Features
DS-2CD852,DS-2CD862,DS-2CD752,DS-2CD762 series Network camera support standard
MPEG-4 video Encoding and Oggvorbis,G.711 Voice Encoding techniques.
DS-2CD852,DS-2CD752 series network camera support E-PTZ function.
DS-2CD852,DS-2CD862,DS-2CD752,DS-2CD762 series network camera possess of OSD Menu,
it can be display on screen by invoke 95th preview point on the client software or IE situation.
Network Function :support the TCP/IP protocols(TCP/IP,HTTP,DHCP,DNS,RTSP
RTCP,PPPoE,Furthermore,FTP,SMTP,NTP,SNMP addible),and IE browsing.
Heartbeat Function: The server can acquire real time operating performance of the network
camera through the heartbeat function.
Alarm Function: The product includes 1 channel of alarm signal input and 1 channel of alarm on/off
output, and supports motion detection, video missing, mask alarm and external alarm input.(Get
details in Specification)
Voice Talking:Support bidirectional voice talking and monomial voice broadcasting.
User Management: Support multilevel right management. The administrator can create up to 15
separate users with different right levels, which highly improves the system security.
DS-2CD852MF-E and DS-2CD752 series network camera support 12.5 frames per second
(UXGA),12.5frames per second (HD900P), 25frames per second in PAL
(4CIF,DCIF,2CIF,CIF,QCIF). And support 10frames per second (UXGA),15frames per second
(HD900P), 30frames per second (HD720P),30 frames per second in
NTSC(4CIF,DCIF,2CIF,CIF,QCIF). Note: UXGA(1600*1200),HD900(1600*912).
DS-2CD862MF-E and DS-2CD762 series support 25 frames per second(HD720P and VGA) and
12.5 frames per second(XVGA).Note:XVGA(1280*960),HD720(1280*720), VGA(640*480).
The product offers a 10M/100M self-adaptive Ethernet interface.
Support set the parameters, browse real time videos or check the camera performance through
software or IE, and get external alarming and store the compressed bit rate through network.
Support remote upgrades and maintenance.
RS-485 supports monomial transparent channel function so that clients on remote PC can control
the serial devices.

Chapter2 Installation
[NOTICE]
1. Please check if all the items on the package list have been included with your camera.
2. Read the following contents carefully before the installation.
3. Make sure that all the related equipment is power-off during the installation.
4. Check the power supply to prevent any damage caused by mismatching problems.
5. This product is not for any environment of high humidity or high temperature. Conditions of rain,
airlessness or frequent shaking are also prohibited.
6. If the product does not operate properly, please contact your dealer or the nearest service center.
Never attempt to disassemble the camera yourself. Users are responsible for any problem caused
by modification or repairing without authorization.
7. Power Supply, Lens and SD card are Optional.
2.1 Panels Description
2.1.1 Side Elevation of the Camera
Fig 2.1.1 Side Elevation of DS-2CD852 series camera
Fig 2.1.2 Side Elevation of DS-2CD862 series camera
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Fig 2.1.3 Side Elevation of DS-2CD752、DS-2CD762 series camera
Fig 2.1.4 Side Elevation of DS-2CD752MF-FB(H)、DS-2CD762MF-FB(H) series camera
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2.1.2 Rear Panel Description
Fig. 2.1.5 Rear Panel of DS-2CD852, DS-2CD862 series camera
1、Standard Ethernet (UTP) RJ45 (10M/100M self-adaptive).
2、1 channel voice talk input,3.5mm audio interface, 2.0～2.4Vp-p, 1kΩ.
3、1 channel voice talk output, 3.5mm audio interface, electric line level, 600Ω.
4、ANT, connect to Antenna. Open this port as necessary.
5、1 channel alarm output (1A 1B).
6、1 channel alarm input signal (IN,G).
7、RS-485 bus interface（T＋T-）
8、Video Output port.
9、SD card slot.
10、PWR power supply indicate LED.
11、AC24V and DC12V power supply port.
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Fig. 2.1.6 Rear Panel of DS-2CD752 、DS-2CD762 series
Address& protocols dial switch, define for dial switch: , from 1 to 5 dial switch
function as follows:
Switch Function ON OFF
1 SHARP SOFT
2 AES AI
3 BLC OFF
4 FL ON
5 NAGC SAGC
Notices: There are invalid dial switches for DS-2CD752、DS-2CD762 series from 6 to 10;
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2.2 Product Installation
2.2.1 Box camera Installation
Box camera can be fixed in both metope and ceiling. Customers can choose whichever way
according to their specific needs. Please follow the steps below:(Take fixing in ceiling as an example,
fixing in metope follows the same rule).Choose the fixing method and fix the camera bracket
accordingly. If it is metope, then you need to fix the expand bolt (note: the mounting hole of the expand
bolt should align with the bracket) before fixing the bracket. If the wall surface is wooden, the first step
can be ignored and you can use the self-tapping screw to directly fix the bracket. Please note that the
metope on which the camera is fixed should be able to bear at least three times the weight of the
bracket and the camera.
Fig2.2.1FixCeilingBracket Fig2.2.2FixCamera
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Fig 2.2.3 Fix Lens

2.2.2 Dome camera Installation
Dome camera can be installed include hold equipment,ceiling mounted,cylinders and other
styles. Client can be installed in accordance with their own ways to achieve the installation.Please
according the following specific steps to install (take ceiling mounted as example), when the wall is
wood, use the self-tapping screws to fix the ceiling plate to the wall surface.
Fig 2.2.4 Fix card Fig 2.2.5 Fix in Ceiling
Take the three columns of Dome camera insert in the three fix slot of the ceiling plate. Pay
attention to the direction of insertion. Let the ceiling plate “I” logo and the Dome camera “I” logo in the
same direction. Meanwhile, make the Dome camera along the counterclockwise Rotate 15 degrees
until the switch to the fixed date. At the same time, the Dome camera on the “I” signs and ceiling plate
on the locking screw plate alignment. Ceiling locking plate on the locking screw.
Fig2.2.6Domecamerafixing Fig2.2.7Domecamerafixed
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2.2.3 Topological graph of network camera
Fig 2.2.8 Topological Graph of DS-2CD852、DS-2CD862 series
Physical Interface Connection
UTP Network Interface Connect to network devices, such as switch , HUB, etc.
Please refer to Appendix B for pin Definition.
Audio Input（AIN）Connect to audio input devices such as active tone (2.0～
2.4Vp-p, 1kΩ)
Audio Output（AOUT）Connect to sounders like loudhailer 600Ω.
Power Supply（DC12V）Please refer to the appendix for specified types. Please
use a matched regulator.
Alarm Output（1A 1B）1 channel alarm out. Please refer to Section 2.3.2 for connecting instructions. (external series-wound power
shall be under 12V DC / 30mA)
Alarm Input（IN G）1 channel alarm in.
RS-485 Interface（T+ T-）Connect to RS-485 devices like PTZ.
SD card slot Insert an SD card for local storage, support SDHC
Video Output（VOUT）Standard BNC, connect to monitor.
2.3 Installation of Client software 4000(V2.0)
Note:
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It is recommended that users computer adopted INTEL P3,P4,C4,Core4 CPU, and well-known
brands (Asus, Gigabyte, MSI,ECS,INTEL etc.)Intel chipset motherboard, to ensure the stability of the

system. Tested the following models of the current graphics cards support the
softwareinstalled,ATIRadeonX1650,X1600,X1550,X1300,X800,X600,X550,HD2400,HD2600,NVIDIA
GeForce 8600GT,8500GT,8400GS,7600,7300LE,6600LE,6200LE,INTEL915/945G,pay attention to
graphics driver must support hardware scaling function.
Double click the software and you will see the wizard shown as below:

Click “Next” to continue, and input the user information, software installed location according to
the hints.
After that, a SADP installation wizard will pop up; click “Next” to start to install WinPcap, shown as
below. If it is already installed, the installation can be canceled.

Note: SADP is used as the on-line device finder; this function is unavailable if the WinPcap is not
installed.
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Click the “Finish” button to close the dialog box.
After the client software being installed, you can find the remote client software through “Start” ->
“Program” on your PC
2.4 DS-2CD852, DS-2CD752 series camera Menu illustrate and e-PTZ operation
2.4.1 752/852 series products e-ptz function
Under the resolution of QCIF/CIF/DCIF/2CIF/VGA/D1/SVGA, support pan\tilt\zoom operation,
pan and tilt operation can be carried out only after zooming in，Support 127 preset positions（95
excluded，used to call menu）。Cruise path supports the preset of movement from Top left-hand
corner of the screen to the bottom right-hand, support manual disposition too.HD720p resolution
only supports pan and tilt operation，does not support zoom operation。UXGA resolution does not
support e-ptz function。
Max support frame rate：
DS-2CD852MF-E/DS-2CD752MF-E:
50Hz QCIF/CIF/2CIF/DCIF/VGA/D1/SVGA/HD720p 25fps /UXGA 12.5fps /HD900 12.5fps
60Hz QCIF/CIF/2CIF/DCIF/VGA/D1/SVGA 30fps /HD720p 15fps/ UXGA 10fps/HD900 15fps
Support vlc standard media player, connected as below（default）：
Main code rate：rtsp://admin:[email protected]
Sub code rate：rtsp://admin:[email protected]/mpeg-4/ch1/sub/av_stream
Attention: 852F/752F will force to reboot when change the resolution to UXGA or HD720p.
2.4.2 752/852 series menu instruction
1、Display menu
Invoke Pre-set position95；Double click presetting points of “95th ”,main menu display on screen .
<MAIN MENU >
LANGUAGE CHINESE/ENGLISH
FLICKERCONTROL 50Hz
RESOLUTION CIF
FRAME 25fps
SHUTTER OFF
AUTOGAIN LOW
DAY/NIGHT Auto
WHITEBALANCE Auto
EFFECTSMODE OFF
MIRROR OFF
EPTZ OFF
<EXIT> <SAVE>
Select OSD menu by PTZ control key, as follows:

※U P ↑: Means select OSD menu item
※DOWN↓: Means select OSD menu item
※LEFT ←: Means select parameter on OSD
※RIGHT→: Means select parameter on OSD
Attention：
Parameter on OSD exception “FLICKER CONTROL”, others become effective in time
Parameter on OSD of “RESOLUTION” and “FRAME” are only for usage of display, and can not be
selected by left and right key.
2、Exit menu
“Iris＋”means『enter』，you can select “save”、“cancel” or “preset” according to the exit options.
3、Menu detailed operations
The menu selection is implemented through “up” “down” “left” “right” buttons, you can select the
menu function by “up” “down” buttons, and the subentry of the specified function by left” “right” buttons.
◆Language CHINESE
ENGLISH
Switch CHINESE/ENGLISH by left” “right” buttons
◆Flickercontrol 50Hz
60Hz
The switch between 50Hz and 60Hz will take effect after clicking “Iris＋”.
◆Resolution
This option is used for displaying the current resolution, can’t be controlled by “left” “right” buttons.
◆Frame
This option is used for displaying the output frame rate, can’t be controlled by “left” “right” buttons.
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◆Shutter OFF
AUTO×2
AUTO×5
“OFF” The regulation of shutter exposure time is default.
“AUTO×2” The regulation of shutter exposure time is considerably wider.
“AUTO×5” The regulation of shutter exposure time at its maximum.
DS-2CD852MF-E
50Hz 60Hz
Resolution OFF Auto×2 Auto×5 OFF Auto×2 Auto×5
DCIF
CIF
QCIF
4CIF
2CIF
VGA
SVGA
25fps 12.5fps 5fps 30fps 15fps 5fps
UXGA 12.5fps 12.5fps 5fps 10fps 10fps 5fps
HD720p 25fps 12.5fps 5fps 15fps 15fps 5fps
HD900 12.5 12.5fps 5fps 15fps 15fps 5fps
DS-2CD752MF-E
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50Hz 60Hz
Resolution OFF Auto×2 Auto×5 OFF Auto×2 Auto×5
DCIF
CIF
QCIF
4CIF
2CIF
25fps 12.5fps 5fps 30fps 15fps 5fps

VGA
SVGA
UXGA 12.5fps 12.5fps 5fps 10fps 10fps 5fps
HD720p 25fps 12.5fps 5fps 15fps 15fps 5fps
◆AUTOGAIN OFF
LOW
MEDIUM
HIGH
You can set up different auto gain values separately in the condition of low illumination, and
increase the picture brightness. This function may not only be independent employment, but also
coordinate with option selections in shutter establishment, in order to achieve better low light
illumination mode effect.
◆DAY/NIGHT Auto
Color
B&W
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In the condition of low illumination, the auto mode has a better noise cut-down effect compared with
color mode.
◆WHITEBALANCE Auto
OFF
“Auto” Enable the auto W&B of the current screen
“OFF” Based on the current W&B state，no more auto adjustment.
◆EFFECTSMODE OFF
SEPIA
NEGATIVE
SOLARIZE1
SOLARIZE2
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If B&W is switched to color mode，this function is compelled to be “OFF”。
◆MIRROR OFF
LEFTRIGHT
UPBOTTOM
CENTER
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◆e-PTZ OFF
ON
“OFF” Means support mechanical PTZ only
“ON” Means support e-PTZ function only
◆EXIT SAVE
CANCEL
DEFAULT
This mode is employed after clicking “enter” buttons.
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