HIK VISION NETWORK CAMERA User manual

Network Camera
User Manual
V4.0.1
Hikvision Digital Technology Co., Ltd.
http://www.hikvision.com

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
1
This manual is applied to the following camera models:
Type
Model
Box camera III
DS-2CD883F-E, DS-2CD855F-E, DS-2CD854F(WD)-E,
DS-2CD853F-E, DS-2CD864F(WD)-E,
DS-2CD863PF(NF)-E, DS-2CD893PFWD(NFWD)-E,
DS-2CD833F-E, DS-2CD893PF(NF)-E
Dome camera III
DS-2CD783F-E(I), DS-2CD754F-E(I), DS-2CD764FWD-E(I),
DS-2CD764F-E, DS-2CD754FWD-E(I), DS-2CD753F-E(I),
DS-2CD763PF(NF)-E(I), DS-2CD793PF-E(I),
DS-2CD793PFWD(NFWD)-E(I), DS-2CD733F-E(I),
DS-2CD733F-EZ, DS-2CD755F-E(I), DS-2CD793NF-E(I)
Dome camera IV
DS-2CD7233F-EIZH,DS-2CD7253F-E(I)ZH,
DS-CD7254F-EIZH, DS-2CD7293PFWD(NFWD)-EIZH,
DS-2CD7263NF(PF)-EZH, DS-2CD 7264FWD-EZH,
DS-2CD7293PF(NF)-EIZH, DS-2CD7255F-EIZHS
Bullet Camera
DS-2CD8253F-EI(Z), DS-2CD8233F-EI(Z),
DS-2CD8264FWD-EI(Z), DS-2CD8264F-E,
DS-2CD8254F-EI, DS-2CD8254FWD-E, DS-2CD8283F-EI,
DS-2CD8255F-EI
Cube Camera I
DS-2CD8133F-E, DS-2CD8153F-E
Cube Camera II
DS-2CD8464F-EI, DS-2CD8433F-EI
Mini Dome Camera
DS-2CD7164-E,DS-2CD7153-E, DS-2CD7133-E

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
2
Thank you for purchasing our product. If there are any questions, or requests, please
do not hesitate to contact the dealer.
This manual applies to Network Camera.
This manual may contain several technical incorrect places or printing errors, and the
content is subject to change without notice. The updates will be added to the new
version of this manual. We will readily improve or update the products or procedures
described in the manual.
DISCLAIMER STATEMENT
“Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability
of the security or signaling aspects of this product. UL has only tested for fire, shock
or casualty hazards as outlined in UL’s Standard(s) for Safety, UL60950-1. UL
Certification does not cover the performance or reliability of the security or signaling
aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR
CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF
ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.”

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
3
Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the limits
for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable
harmonized European standards listed under the Low Voltage Directive
2006/95/EC, the EMC Directive 2004/108/EC.
2002/96/EC (WEEE directive): Products marked with this symbol cannot
be disposed of as unsorted municipal waste in the European Union.
For proper recycling, return this product to your local supplier upon
the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery information.
The battery is marked with this symbol, which may include lettering to
indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the
battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info.

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
4
Safety Warnings and Cautions
Please pay attention to the following warnings and cautions:
Hazardous Voltage may be present: Special measures and
precautions must be taken when using this device. Some potentials
(voltages) on the device may present a hazard to the user. This
device should only be used by employees from our company with
knowledge and training in working with these types of devices that
contain live circuits.
Power Supply Hazardous Voltage: AC mains voltages are present within the power
supply assembly. This device must be connected to a UL approved, completely
enclosed power supply, of the proper rated voltage and current. No user serviceable
parts inside the power supply.
System Grounding (Earthing): To avoid shock, ensure that all AC wiring is not
exposed and that the earth grounding is maintained. Ensure that any equipment to
which this device will be attached is also connected to properly wired grounded
receptacles and are approved medical devices.
Power Connect and Disconnect:The AC power supply cord is the
main disconnect device to mains (AC power).The socket outlet shall
be installed near the equipment and shall be readily accessible.
Installation and Maintenance:Do not connect/disconnect any
cables to or perform installation/maintenance on this device during an electrical
storm.

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
5
Power Cord Requirements: The connector that plugs into the wall outlet must be a
grounding-type male plug designed for use in your region. It must have certification
marks showing certification by an agency in your region. The connector that plugs
into the AC receptacle on the power supply must be an IEC 320, sheet C13, female
connector. See the following website for more information
http://kropla.com/electric2.htm.
Lithium Battery: This device contains a Lithium Battery. There is a
risk of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to the vendor’s instructions
and in accordance with local environmental regulations.
Perchlorate Material: Special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate. This notice is required by California
Code of Regulations, Title 22, Division 4.5, Chapter 33: Best Management Practices
for Perchlorate Materials. This device includes a battery which contains perchlorate
material.
Taiwan battery recycling:
Please recycle batteries.
Thermal and Mechanical Injury:Some components such as heat
sinks, power regulators, and processors may be hot; care should
be taken to avoid contact with these components.
Electro Magnetic Interference:This equipment has not been
tested for compliance with emissions limits of FCC and similar international
regulations. This device is not, and may not be, offered for sale or lease, or sold, or
leased until authorization from the United States FCC or its equivalent in other
countries has been obtained. Use of this equipment in a residential location is
prohibited. This equipment generates, uses and can radiate radio frequency energy
which may result in harmful interference to radio communications. If this equipment
does cause harmful interference to radio or television reception, which can be

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
6
determined by turning the equipment on and off, the user is required to take
measures to eliminate the interference or discontinue the use of this equipment.
Lead Content:
Please recycle this device in a responsible manner. Refer to
local environmental regulations for proper recycling; do not
dispose of device in unsorted municipal waste.

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
7
Safety Instruction
These instructions are intended to ensure that the user can use the product correctly
to avoid danger or property loss.
The precaution measure is divided into ‘Warnings’ and ‘Cautions’:
Warnings: Serious injury or death may be caused if any of these warnings are
neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are
neglected.
Warnings Follow these safeguards to
prevent serious injury or death.
Cautions Follow these precautions to
prevent potential injury or material
damage.
Warnings:
Please adopt the power adapter which can meet the safety extra low voltage
(SELV) standard. And source with DC 12V or AC 24V (depending on models)
according to the IEC60950-1 and Limited Power Source standard.
If the product does not work properly, please contact your dealer or the nearest
service center. Never attempt to disassemble the camera yourself. (We shall not
assume any responsibility for problems caused by unauthorized repair or
maintenance.)
To reduce the risk of fire or electrical shock, do not expose this product to rain or
moisture.
This installation should be made by a qualified service person and should
conform to all the local codes.
Please install blackouts equipment into the power supply circuit for convenient
supply interruption.
Please make sure that the ceiling can support more than 50(N) Newton gravities
if the camera is fixed to the ceiling.
If the product does not work properly, please contact your dealer or the nearest
service center. Never attempt to disassemble the camera yourself. (We shall not
assume any responsibility for problems caused by unauthorized repair or
maintenance.)

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
8
Cautions:
Make sure the power supply voltage is correct before using the camera.
Do not drop the camera or subject it to physical shock.
Do not touch sensor modules with fingers. If cleaning is necessary, use a clean
cloth with a bit of ethanol and wipe it gently. If the camera will not be used for
an extended period of time, put on the lens cap to protect the sensor from dirt.
Do not aim the camera lens at the strong light such as sun or incandescent lamp.
The strong light can cause fatal damage to the camera.
The sensor may be burned out by a laser beam, so when any laser equipment is
being used, make sure that the surface of the sensor not be exposed to the laser
beam.
Do not place the camera in extremely hot, cold temperatures (the operating
temperature should be between -10°C ~ 60°C ), dusty or damp environment, and
do not expose it to high electromagnetic radiation.
To avoid heat accumulation, good ventilation is required for a proper operating
environment.
Keep out of water and any liquid.
While shipping, the camera should be packed in its original packing.
Improper use or replacement of the battery may result in hazard of explosion.
Please use the manufacturer recommended battery type.

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
9
Table of Contents
Chapter 1 System Requirement ..................................................................................................1
Chapter 2 Network Connection ..................................................................................................2
2.1 Setting the Network Camera over the LAN..............................................................................2
2.1.1 Wiring over the LAN ............................................................................................................2
2.1.2 Detecting and Changing the IP Address...............................................................................3
2.2 Setting the Network Camera over the WAN ............................................................................4
2.2.1 Static IP Connection.............................................................................................................4
2.2.2 Dynamic IP Connection........................................................................................................5
Chapter 3 Access to the Network Camera...................................................................................7
3.1 Accessing by Web Browsers.....................................................................................................7
3.2 Accessing by Client Software ...................................................................................................9
3.2.1 Installing iVMS-4200 Software.............................................................................................9
3.2.2 Installing iVMS-4500 Software........................................................................................... 10
Chapter 4 Live View ................................................................................................................. 12
4.1 Live View Page .......................................................................................................................12
4.2 Starting Live View ..................................................................................................................13
4.3 Recording and Capturing Pictures Manually ..........................................................................14
4.4 Operating PTZ Control............................................................................................................14
4.4.1 PTZ Control Panel...............................................................................................................14
4.4.2 Setting / Calling a Preset....................................................................................................15
4.5 Configuring Live View Parameters .........................................................................................16
Chapter 5 Network Camera Configuration................................................................................ 17
5.1 Configuring Local Parameters ................................................................................................17
5.2 Configuring Time Settings......................................................................................................18
5.3 Configuring Network Settings ................................................................................................20
5.3.1 Configuring TCP/IP Settings ...............................................................................................20
5.3.2 Configuring Port Settings ...................................................................................................21
5.3.3 Configuring PPPoE Settings................................................................................................22
5.3.4 Configuring DDNS Settings.................................................................................................22
5.3.5 Configuring SNMP Settings ................................................................................................24
5.3.6 Configuring 802.1x Settings ...............................................................................................25
5.3.7 Configuring QoS Settings ...................................................................................................26
5.3.8 Configuring FTP Settings .................................................................................................... 27
5.4 Configuring Video and Audio Settings ...................................................................................28
5.4.1 Configuring Video Settings ................................................................................................28
5.4.2 Configuring Audio Settings ................................................................................................29
5.5 Configuring Image Parameters...............................................................................................29
5.5.1 Configuring Display Settings ..............................................................................................29
5.5.2 Configuring OSD Settings...................................................................................................31

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
10
5.5.3 Configuring Text Overlay Settings ......................................................................................32
5.5.4 Configuring Privacy Mask ..................................................................................................32
5.6 Configuring and Handling Alarms ..........................................................................................33
5.6.1 Configuring Motion Detection ...........................................................................................33
5.6.2 Configuring Tamper-proof Alarm .......................................................................................36
5.6.3 Configuring Video Loss Alarm............................................................................................37
5.6.4 Configuring External Alarm Input ......................................................................................38
5.6.5 Configuring Alarm Output .................................................................................................40
5.6.6 Handling Exception ............................................................................................................41
5.6.7 Configuring Email Settings .................................................................................................41
5.6.8 Configuring Snapshot Settings...........................................................................................43
5.6.9 Configuring Other Alarms ..................................................................................................44
5.6.10 Arming or Disarming the Camera ..................................................................................47
Chapter 6 Storage Settings .......................................................................................................49
6.1 Configuring NAS Settings .......................................................................................................49
6.2 Configuring Recording Schedule ............................................................................................50
Chapter 7 Playback................................................................................................................... 55
Chapter 8 Log Searching ........................................................................................................... 57
Chapter 9 Others ......................................................................................................................58
9.1 Managing User Accounts .......................................................................................................58
9.2 Configuring RTSP Authentication...........................................................................................60
9.3 Viewing Device Information ..................................................................................................60
9.4 Maintenance..........................................................................................................................61
9.4.1 Rebooting the Camera .......................................................................................................61
9.4.2 Restoring Default Settings .................................................................................................61
9.4.3 Importing/Exporting Configuration File ............................................................................62
9.4.4 Upgrading the System........................................................................................................62
9.5 RS-232 Settings ......................................................................................................................63
9.6 RS-485 Settings ......................................................................................................................63
Appendix ......................................................................................................................................... 65
Appendix 1 SADP Software Introduction............................................................................................ 65
Appendix 2 Port Mapping...................................................................................................................67

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
1
Chapter 1 System Requirement
Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 /
Server 2003 / Server 2008 32bits
CPU: Intel Pentium IV 3.0 GHz or higher
RAM: 1G or higher
Display: 1024×768 resolution or higher
Web Browser: Internet Explorer 6.0 and above version, Apple Safari 5.02 and above
version, Mozilla Firefox 3.5 and above version and Google Chrome8 and above
versions.

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
2
Chapter 2 Network Connection
Before you start:
If you want to set the network camera via a LAN (Local Area Network), please
refer to Section 2.1 Setting the Network Camera over the LAN.
If you want to set the network camera via a WAN (Wide Area Network), please
refer to Section 2.2 Setting the Network Camera over the WAN.
2.1 Setting the Network Camera over the LAN
Purpose:
To view and configure the camera via a LAN, you need to connect the network
camera in the same subnet with your computer, and install the SADP or iVMS-4200
software to search and change the IP of the network camera.
Note: For the detailed introduction of SADP, please refer to Appendix 1.
2.1.1 Wiring over the LAN
The following figures show the two ways of cable connection of a network camera
and a computer:
Purpose:
To test the network camera, you can directly connect the network camera to the
computer with a network cable as shown in Figure 2-1.
Refer to the Figure 2-2 to set the network camera over the LAN via a switch or a
router.
Figure 2-1 Connecting Directly
Figure 2-2 Connecting via a Switch or a Router

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
3
2.1.2 Detecting and Changing the IP Address
You need the IP address to visit the network camera.
Steps:
1. To get the IP address, you can choose either of the following methods:
Use SADP, a software tool which can automatically detect the online
network cameras in the LAN and list the device information including IP
address, subnet mask, port number, device serial number, device version,
etc., shown in Figure 2-3.
Use the client software to list the online devices. Please refer to the user
manual of client software for detailed information.
2. Change the IP address and subnet mask to the same subnet as that of your
computer.
3. Enter the IP address of network camera in the address field of the web browser
to view the live video.
Notes:
The default IP address is 192.0.0.64 and the port number is 8000. The default
user name is admin, and password is 12345.
For accessing the network camera from different subnets, please set the gateway
for the network camera after you logged in. For detailed information, please
refer to Section 5.3.1 Configuring TCP/IP Settings.
Figure 2-3 SADP Interface

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
4
2.2 Setting the Network Camera over the WAN
Purpose:
This section explains how to connect the network camera to the WAN with a static IP
or a dynamic IP.
2.2.1 Static IP Connection
Before you start:
Please apply a static IP from an ISP (Internet Service Provider). With the static IP
address, you can connect the network camera via a router or connect it to the WAN
directly.
Connecting the network camera via a router
Steps:
1. Connect the network camera to the router.
2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2
Detecting and Changing the IP Address for detailed IP address configuration of
the camera.
3. Save the static IP in the router.
4. Set port mapping, E.g., 80, 8000, 8200 and 554 ports. The steps for port mapping
vary depending on different routers. Please call the router manufacturer for
assistance with port mapping.
Note: Refer to Appendix 2 for detailed information about port mapping.
5. Visit the network camera through a web browser or the client software over the
internet.
Figure 2-4 Accessing the Camera through Router with Static IP
Connecting the network camera with static IP directly
You can also save the static IP in the camera and directly connect it to the internet
without using a router. Refer to Section 2.1.2 Detecting and Changing the IP Address
for detailed IP address configuration of the camera.
Figure 2-5 Accessing the Camera with Static IP Directly

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
5
2.2.2 Dynamic IP Connection
Before you start:
Please apply a dynamic IP from an ISP. With the dynamic IP address, you can connect
the network camera to a modem or a router.
Connecting the network camera via a router
Steps:
1. Connect the network camera to the router.
2. In the camera, assign a LAN IP address, the subnet mask and the gateway. Refer
to Section 2.1.2 Detecting and Changing the IP Address for detailed LAN
configuration.
3. In the router, set the PPPoE user name, password and confirm the password.
4. Set port mapping. E.g. 80, 8000, 8200 and 554 ports. The steps for port mapping
vary depending on different routers. Please call the router manufacturer for
assistance with port mapping.
Note: Refer to Appendix 2 for detailed information about port mapping.
5. Apply a domain name from a domain name provider.
6. Configure the DDNS settings in the setting interface of the router.
7. Visit the camera via the applied domain name.
Connecting the network camera via a modem
Purpose:
This camera supports the PPPoE auto dial-up function. The camera gets a public IP
address by ADSL dial-up after the camera is connected to a modem. You need to
configure the PPPoE parameters of the network camera. Refer to Section 5.3.3
Configuring PPPoE Settings for detailed configuration.
Figure 2-6 Accessing the Camera with Dynamic IP
Note: The obtained IP address is dynamically assigned via PPPoE, so the IP address
always changes after rebooting the camera. To solve the inconvenience of the
dynamic IP, you need to get a domain name from the DDNS provider (E.g.
DynDns.com). Please follow below steps for normal domain name resolution and
private domain name resolution to solve the problem.
Normal Domain Name Resolution

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
6
Figure 2-7 Normal Domain Name Resolution
Steps:
1. Apply a domain name from a domain name provider.
2. Configure the DDNS settings in the DDNS Settings interface of the network
camera. Refer to Section 5.3.4 Configuring DDNS Settings for detailed
configuration.
3. Visit the camera via the applied domain name.
Private Domain Name Resolution
Figure 2-8 Private Domain Name Resolution
Steps:
1. Install and run the IP Server software in a computer with a static IP.
2. Access the network camera through the LAN with a web browser or the client
software.
3. Enable DDNS and select IP Server as the protocol type. Refer to Section 5.3.4
Configuring DDNS Settings for detailed configuration.

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
7
Chapter 3 Access to the Network
Camera
3.1 Accessing by Web Browsers
Before you start:
Check the security level of the web browser and change it to Low. On the IE browser
menu bar, navigate to Tools > Internet Options > Security > Custom level to
customize the level to Low.
Figure 3-1 Adjust the Security Level
Steps:
1. Open the web browser.
2. In the address field, input the IP address of the network camera, e.g., 192.0.0.64
and press the Enter key to enter the login interface.
3. Input the user name and password and click .
Note: The default user name is admin, password is 12345.

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
8
Figure 3-2 Login Interface
4. Install the plug-in before viewing the live video and operating the camera.
Please follow the installation prompts to install the plug-in.
Figure 3-3 Download and Install Plug-in
Figure 3-4 Install Plug-in (1)

User Manual of Network Camera
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
9
Figure 3-5 Install Plug-in (2)
Figure 3-6 Install Plug-in (3)
Note: You may have to close the web browser to install the plug-in. Please reopen
the web browser and log in again after installing the plug-in.
3.2 Accessing by Client Software
3.2.1 Installing iVMS-4200 Software
The product CD contains the iVMS-4200 client software. You can view the live video
and manage the camera with the client software. You can also download the
software from our website www.hikvision.com.
Follow the installation prompts to install the client software and WinPcap. The
control panel and live view interface of iVMS-4200 are shown as bellow.