HIK VISION DS-A81024S/192 User manual

Storage System
User Manual

Storage System User Manual
1
Legal Information
© 2023 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures,
charts, images and all other information hereinafter are for description and
explanation only. The information contained in the Manual is subject to change,
without notice, due to firmware updates or other reasons. Please find the latest
version of this Manual at the Hikvision website (https://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in
supporting the Product.
Trademarks
and other Hikvision's trademarks and logos are the
properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective
owners.
: The terms HDMI and HDMI High-Definition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc. in the United States and other countries.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND
THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE
PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT
WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL,
OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF
SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE,
IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT
SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM

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CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY
RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF
REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS,
AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO
THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS
PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD
PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL
PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL
NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE
DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY
ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE
NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE
LAW, THE LATTER PREVAILS.

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the
party responsible for compliance could void the user's authority to operate the
equipment.
FCC compliance: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
●Reorient or relocate the receiving antenna.
●Increase the separation between the equipment and receiver.
●Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
●Consult the dealer or an experienced radio/TV technician for help.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
●This device may not cause harmful interference.
●This device must accept any interference received, including interference that may
cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked
with "CE" and comply therefore with the applicable harmonized
European standards listed under the EMC Directive 2014/30/EU, LVD
Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot
be disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the
purchase of equivalent new equipment, or dispose of it at designated

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collection points. For more information see:
http://www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery information.
The battery is marked with this symbol, which may include lettering to
indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling,
return the battery to your supplier or to a designated collection point. For
more information see: http://www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
Preface
There are two tpyes of storage systems, the one for single controller devices and
another one for dual controller devices. The functions between two storage systems
are similar, and this manual takes the storage system of dual controller devices as an
example to introduce you its operations.
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Provides additional information to emphasize or supplement
important points of the main text.
Indicates a potentially hazardous situation, which if not
avoided, could result in equipment damage, data loss,
performance degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not
avoided, will result in death or serious injury.

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Safety Instructions
Proper configuration of all passwords and other security settings is the
responsibility of the installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical
safety regulations of the nation and region. Please refer to technical
specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the
Limited Power Source with 100~240 VAC or 12 VDC according to the IEC60950-1
standard. Please refer to technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may
cause over-heating or a fire hazard.
Please make sure that the plug is firmly connected to the power socket.
If smoke, odor or noise rise from the device, turn off the power at once and
unplug the power cable, and then please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment.
Unit is designed for indoor use only.
Keep all liquids away from the device.
Ensure environmental conditions meet factory specifications.
Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit
as a result of dropping it may cause damage to the sensitive electronics within
the unit.
Use the device in conjunction with an UPS if possible.
Power down the unit before connecting and disconnecting accessories and
peripherals.
A factory recommended HDD should be used for this device.
Improper use or replacement of the battery may result in hazard of explosion.
Replace with the same or equivalent type only. Dispose of used batteries
according to the instructions provided by the battery manufacturer.

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Table of Contents
Chapter 1 Get Started.......................................................................................................................9
1.1 HDD Installation.........................................................................................................................9
1.2 Access via Web Browser...........................................................................................................10
1.3 Activation and Login.................................................................................................................11
Chapter 2 Maintenance ..................................................................................................................12
2.1 System.....................................................................................................................................12
2.2 Performance............................................................................................................................12
2.3 General....................................................................................................................................13
2.3.1 View Version Information.............................................................................................14
2.3.2 Default Settings............................................................................................................14
2.3.3 Download Logs ............................................................................................................14
2.3.4 System Upgrade...........................................................................................................14
2.4 Graphical Display .....................................................................................................................15
2.5 Environmental .........................................................................................................................16
Chapter 3 Storage Management .....................................................................................................17
3.1 Manage Local HDD...................................................................................................................17
3.1.1 View HDD Status..........................................................................................................17
3.1.2 Rescan HDD.................................................................................................................18
3.1.3 Position HDD................................................................................................................18
3.1.4 Initialize HDD...............................................................................................................18
3.1.5 Detect HDD..................................................................................................................18
3.2 Array .......................................................................................................................................19
3.2.1 Create Array.................................................................................................................20
3.2.2 Array Exception............................................................................................................21
3.2.3 Rebuild Array ...............................................................................................................22
3.2.4 Detect Array ................................................................................................................22
3.2.5 Repair Array.................................................................................................................23
3.2.6 Rename Array ..............................................................................................................23
3.2.7 Delete Array.................................................................................................................23
3.2.8 Add Hot Spare..............................................................................................................24
3.2.9 Delete Hot Spare..........................................................................................................24
3.3 Storage Pool ............................................................................................................................25
3.3.1 Add Storage Pool..........................................................................................................25
3.3.2 Delete Storage Pool......................................................................................................26
3.3.3 Position Storage Pool ...................................................................................................26
3.4 LUN (Logical Volume) ...............................................................................................................27
3.4.1 Create Logical Volume..................................................................................................27
3.4.2 Delete Logical Volume..................................................................................................28
3.4.3 Rename Logical Volume ...............................................................................................28
3.4.4 Enlarge Logical Volume.................................................................................................28
3.5 Configuration...........................................................................................................................29
3.5.1 Configure Synchronization Speed and Type...................................................................29

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3.5.2 Configure Flickering Time .............................................................................................29
Chapter 4 SAN Management...........................................................................................................30
4.1 Add/Modify CHAP User............................................................................................................30
4.2 One-Key Configuration .............................................................................................................31
4.3 Enable iSCSI .............................................................................................................................31
4.4 Disable iSCSI ............................................................................................................................32
Chapter 5 Hybrid SAN.....................................................................................................................33
5.1 One-Key Configuration .............................................................................................................33
5.2 Hybrid SAN Configuration.........................................................................................................33
5.2.1 Start Hybrid SAN ..........................................................................................................34
5.2.2 Reset Hybrid SAN .........................................................................................................35
5.2.3 Record Volume ............................................................................................................36
5.3 Backup and Restore..................................................................................................................39
5.3.1 View Private Volume Information .................................................................................39
5.3.2 Restore........................................................................................................................39
5.3.3 Backup.........................................................................................................................39
5.3.4 Recover Video Data......................................................................................................40
5.4 N+1 Management ....................................................................................................................41
5.4.1 Add Backup Hybrid SAN ...............................................................................................41
5.4.2 Delete Backup Hybrid SAN............................................................................................42
5.4.3 Add Master Hybrid SAN................................................................................................42
Chapter 6 Hybrid SAN Sub-System ..................................................................................................44
6.1 Access by Web Browser............................................................................................................44
6.2 Information .............................................................................................................................44
6.3 Encoding Device.......................................................................................................................45
6.3.2 Add Encoding Device....................................................................................................45
6.3.3 Modify/Delete Encoding Device....................................................................................47
6.3.4 Export/Import Encoding Device....................................................................................47
6.4 Preview and Record .................................................................................................................48
6.5 Strategy and Alarm ..................................................................................................................49
6.5.1 Record Plan..................................................................................................................49
6.5.2 Upload Strategy ...........................................................................................................52
6.5.3 Alarm ..........................................................................................................................54
6.6 Download and Play ..................................................................................................................55
6.6.1 Search Video................................................................................................................55
6.6.2 Lock Videos..................................................................................................................56
6.6.3 Download Videos.........................................................................................................56
6.7 User Management ...................................................................................................................57
6.7.1 Personal Set.................................................................................................................57
6.7.2 Key Management.........................................................................................................57
6.8 System Configuration ...............................................................................................................57
6.8.1 Mode Switch................................................................................................................57
6.8.2 System Alarm...............................................................................................................58
6.8.3 Hybrid SAN Version ......................................................................................................58

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6.9 Log Management.....................................................................................................................59
6.9.1 Search Log ...................................................................................................................59
6.9.2 Export Log ...................................................................................................................59
6.9.3 Clear Log......................................................................................................................59
Chapter 7 Cluster............................................................................................................................60
7.1 Configure Cluster Heartbeat .....................................................................................................60
7.2 Modify Resource IP ..................................................................................................................60
Chapter 8 System............................................................................................................................62
8.2 Network ..................................................................................................................................62
8.2.1 Modify Data Network Interface ....................................................................................62
8.2.2 Bind Network Interfaces...............................................................................................63
8.2.3 Add Route....................................................................................................................63
8.2.4 MAC and IP Bonding ....................................................................................................64
8.2.5 Advanced Parameters ..................................................................................................65
8.3 Alarm ......................................................................................................................................67
8.3.1 Alarm Type ..................................................................................................................67
8.3.2 Add Email User ............................................................................................................69
8.3.3 Testing Email................................................................................................................70
8.3.4 Add SNMP Manager.....................................................................................................70
8.3.5 Test SMTP Manager .....................................................................................................71
8.4 Time Settings ...........................................................................................................................71
8.4.1 Adjust System Time......................................................................................................71
8.4.2 Sync Time ....................................................................................................................71
8.5 Tool .........................................................................................................................................72
8.5.1 Modify Password .........................................................................................................72
8.5.2 SNMP Configuration.....................................................................................................72
8.5.3 Network Test................................................................................................................73
8.5.4 Modify Storage System Name.......................................................................................73
8.5.5 View Service Status ......................................................................................................74
Chapter 9 Log System .....................................................................................................................75
9.1 Maintenance Log .....................................................................................................................75
9.2 Operation Log..........................................................................................................................75
9.3 Performance Log......................................................................................................................76
9.4 Upgrade Log ............................................................................................................................76
Chapter 10 Software Download........................................................................................................77

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Chapter 1 Get Started
1.1 HDD Installation
Before you start:
Prepare the following equipment and accessories.
A storage system
Hard HDDs
A pair of anti-static gloves
A screwdriver
Steps:
1. Press the blue button. Then the handle pops up.
Press the Blue Button
2. Hold the hander and pull the HDD dummy out of the slot.
Pull out the HDD Dummy
3. Use the screwdriver to uninstall the baffle in the bottom of HDD slot.
4. Place an HDD in the HDD dummy. The SATA interface must face the HDD dummy rear.

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Place HDD
5. Adjust the HDD position. Ensure the HDD rear aligning with HDD dummy rear and the two screw holes aiming
at the holes that marked with red frame in Figure 1. 4 HDD Position.
HDD Position
6. Use a screwdriver to fasten the four screws into the screw holes in both sides.
Install Screws
7. Push the HDD dummy back into the slot.
Push the HDD Dummy into Slot
1.2 Access via Web Browser
You shall acknowledge that the use of the product with Internet access might be under network security risks. For
avoidance of any network attacks and information leakage, please strengthen your own protection. If the product
does not work properly, please contact with your dealer or the nearest service center.
Purpose:
You can use Microsoft Edge web browser to access your device.
Before you start:
1. Use a network cable to connect the PC Ethernet interface and the storage system management network

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interface.
2. Configure the PC IP address. Ensure it is on the same network segment with the IP address of management
network interface. The default IP address of management network interface is 10.254.254.254.
Steps:
1. Open web browser.
2. Input the storage system IP address (https://10.254.254.254:2004) in Web browser address bar.
3. Press Enter.
1.3 Activation and Login
Steps:
If the device has not been activated, you need to activate the device first before login.
1. Set the password for the admin user account.
2. Click OK to login to the device.
STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong password of your own
choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case
letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
And we recommend you reset your password regularly, especially in the high security system, resetting the
password monthly or weekly can better protect your product.
If the device is already activated:
1. Select a login system.
Basic Management: Used to configure basic parameters of the storage system.
Hybrid SAN: Used to log in to the hybrid SAN system.
2. Select User.
3. Enter Password.
4. Mode is Advanced Mode by default.
5. Click Enter.
Login

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Chapter 2 Maintenance
Purpose:
Maintenance function enables you to view login and iSCSI information, monitor running status, restore default
settings, check and download logs, upgrade storage system, and so forth.
Table 2. 1 Module Description
Module
Description
System
●A shortcut for reboot and shutdown.
●Lists the login user information and iSCSI connection information.
Performance
Shows you the real-time graph and data of system performance.
General
You can view system version, reset system, download logs, and upgrade system.
Graphical Display
Provides a graph to show the front view status and a pie chart to show the storage
information.
Environmental
Shows the fan information, module temperature, fan control panel version, and
chassis power.
2.1 System
Purpose:
Once you log in to the storage system, system menu appears. System menu is a shortcut for reboot and shutdown,
and it lists users and iSCSI connection information.
Steps:
1. Go to Maintenance > System.
System Monitor
2. Reboot, power off, or view login information or iSCSI connection info.
Click Reboot or Shut Down to restart or shut down the storage system.
The logged in users and IP addresses are listed in the Login Information.
The LUN ID, iSCSI ID, and Initiator name are listed in iSCSI connection info, which shows the devices
that are connected to iSCSI.
2.2 Performance
Purpose:
Performance menu shows the real-time graph and data of system performance, including bandwidth usage,
memory usage, CPU usage, IO status, and system performance.

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Steps:
1. Go to Maintenance > Performance.
Performance
2. Click Enable Graphical to show the real-time graphs of bandwidth usage, memory usage, and CPU usage.
3. Optionally, click Disable Graphical to fold the graphs.
Graph Monitor
4. Click System Performance to pop up system performance window. System performance updates per second.
5. Click / of View IO Performance to unfold/fold input and output status.
2.3 General
Purpose:
You can go Maintenance > General to view system version, reset system, download logs, and upgrade system.
General

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2.3.1 View Version Information
Purpose:
Version information includes SMI, hybrid SAN, StoreSDK, etc.
Steps:
1. Click Version Information to view version information.
2. Click Cancel to close the window.
2.3.2 Default Settings
Purpose:
You can reset system to factory defaults when system is abnormal. You are recommended to reset system under
the direction of professional technical support.
Resetting operation won’t restore administrator user name and password, RAID configuration, hot spot
configuration, and network parameters.
Steps:
1. Click Reset system or Factory rest as your desire.
2. Enter yes or YES in the text field.
3. Click OK to reset.
2.3.3 Download Logs
Purpose:
When system is abnormal, you can click Download in Maintenance > General to download logs. For details, refer
to 9.1 Maintenance Log
You can download log file through Log System > Maintenance Log.
Operation Log.
2.3.4 System Upgrade
Purpose:
You are recommended to upgrade system under the help of professional support.
Steps:
1. Click System Upgrade.
2. Click Browser and choose the upgrade package.
3. Click Upload to upgrade. After upgrade succeeded, reboot the storage system to activate the new version.
4. Optionally, you can click Restore to restore to previous version.
You can only restore to the last upgraded version.

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2.4 Graphical Display
Purpose:
The storage system provides a graph to show the front view status in Maintenance > Graphical Display.
Graphical Display
Front view shows you the HDD status. You can move the cursor in a green indicator slot to view details, or click
Overview to view information of all HDDs.
Table 2. 2 Front View Indicator Status Description
Indicator
Color
Description
Top indicator
Unlit
HDD doesn’t exist.
Green
HDD is connected and recognized.
Bottom indicator
Green
HDD is normal.
Blue
Reading and writing normally.
Red
HDD is rebuilding.
HDD Information
HDD Overview

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2.5 Environmental
Purpose:
Environmental shows the fan information, module temperature, fan control panel version, and chassis power.
Steps:
1. Go to Maintenance > Control Message.
Host
2. Optionally, click Mute to turn off system audible warning.
3. Optionally, click Position to position which controller is working. The FN indicator of working controller would
light up and flash for 10 minutes.
4. Set fan speed.
1) Click Speed Regulation.
Fan Speed
2) Set a speed level.
3) Click OK.

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Chapter 3 Storage Management
Table 3. 1 Module Description
Module
Description
HDD
You can:
View HDD information and status.
Rescan, positioning, initialize, and detect HDDs.
Array
You can:
Create arrays.
Add hot spare.
View array and hot spare information.
Delete array and hot spare.
Storage Pool
You can:
Add, delete, and positioning storage pools.
Remove and positioning HDDs.
View system total and free capacity.
LUN (Logical volume)
You can
Add and delete LUNs.
Rename, expand, clone, and snapshot LUNs.
Configuration
You can:
Set array synchronization speed.
Set array synchronization type.
Set flicking frequency for HDD positioning indicator.
3.1 Manage Local HDD
Purpose:
In Storage > HDD, you can view HDD information, rescan HDD, initialize HDD, etc.
HDD Management
3.1.1 View HDD Status
Purpose:
You can select an HDD and click View to view its status, or click HDD Status to view the status of all HDDs.
Table 3. 2 HDD Status Description
Status
Description
Normal
HDD works normally.

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Undetected
HDD failed the HDD detection.
Lost
HDD is unrecognized.
Risky
Exception occurs during HDD detection. But it can still work.
Bad
HDD is kicked out by an array.
Warning
HDD read and writing speed is higher than 10 MB/S during pressure test.
3.1.2 Rescan HDD
Purpose:
If an HDD is installed or uninstalled, you can click Rescan to find or remove the HDD.
Rescanning HDDs may result in HDD status appearing as Unknown. Fresh the interface or click Rescan again to solve
the problem.
3.1.3 Position HDD
Purpose:
HDD bottom indicator flickers after enabling the function. It enables you to find a certain HDD more easily.
Before you start:
Set the flickering time first. For details, refer to 3.5.2 Configure Flickering Time.
Steps:
1. Select HDD(s) to find.
2. Click Position.
3. View the HDD indicator at front panel. The HDD indicator would keep flickering in red color.
3.1.4 Initialize HDD
Purpose:
To recover an HDD when its status is uninitialized or when it is kicked out by an array, you can initialize it.
Steps:
1. Select HDD(s) to initialize.
2. Click Initialize.
3. Confirm the operation.
3.1.5 Detect HDD
Purpose:
To recognize an HDD which is added to a storage system for the first time, detect it.
Steps:
1. Select HDD(s) to detect.
2. Click Detect.

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HDD Detection
3. Select the Detection Mode as Rapid or Comprehensive.
Rapid: Detect parts of all HDD blocks. It takes shorter time than Comprehensive.
Comprehensive: Detect all HDD blocks. It takes longer time than Rapid.
It is recommended to operate rapid detection when system is under low pressure.
You are recommended to operate comprehensive detection for the first use HDD.
To keep data safe, detect an HDD every 3 months.
4. Click Start to start detecting. The selected detection mode, detection progress, and detection time are listed
in the top part of the interface.
5. Optionally, click Refresh to update the detection status, detection process and detection time.
Or you can click Stop to end all detections.
Table 3. 3 Detection Status Description
Check Status
Description
Uncommitted
HDD detection has not been committed.
Detecting
HDD is being detected.
Waiting
Another HDD is being detected. You need to wait till the detection is finished.
3.2 Array
Purpose:
You can create and manage array.
Step:
Click Storage in navigation bar and choose Array.