Hillrom WatchCare Series Troubleshooting guide

WatchCare™ Incontinence Management
System
User and Service Manual
Product No. P006979
196414 REV 2
DRAFT 26-FEB-2019

DRAFT 26-FEB-2019

WatchCare™ Incontinence Management System User and Service Manual (196414 REV 2)
i
REVISION
© 2019 by Hill-Rom Services, Inc. ALL RIGHTS RESERVED.
Distributed by:
HILL-ROM, INC.
1069 STATE ROUTE 46 E
BATESVILLE, IN 47006-9167 USA
800-445-3720
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or by any information or retrieval system without written permission from
Hill-Rom Services, Inc. (Hill-Rom).
The information in this manual is confidential and may not be disclosed to
third parties without the prior written consent of Hill-Rom.
The information in this manual is subject to change without notice. Hill-
Rom makes no commitment to update or keep current, the information in
this manual.
Hill-Rom reserves the right to make changes without notice in design,
specifications, and models. The only warranty Hill-Rom makes is the
express written warranty extended on the sale or rental of its products.
The WatchCare™ Incontinence Management System product may be
covered by one or more patents. For a list of applicable patents, go to
www.hill-rom.com/patents. The Hill-Rom companies are the proprietors
of European, US, and other patents and pending patent applications.
This product may contain software known as“free”or“open source”
software (FOSS). Hill-Rom uses and supports the use of FOSS. We believe
that FOSS makes our products more robust and secure, and gives us and
our customers greater flexibility. To learn more about FOSS that may be
used in this product, please visit our FOSS website at www.hill-
rom.com/opensource. Where required, a copy of FOSS source code is
available on our FOSS website.
Product images and labels are for illustrative purposes only. Actual
product and label may vary.
Second Edition, DRAFT 2019-03
Manufactured by:
HILL-ROM, INC.
1069 STATE ROUTE 46 E
BATESVILLE, IN 47006-9167 USA
DRAFT 26-FEB-2019

WatchCare™ Incontinence Management System User and Service Manual (196414 REV 2)
ii
First Printing, 2018
Bluetooth® is a registered trademark of Bluetooth Sig, Inc.
Clorox HealthCare® is a registered trademark of Clorox Professional
Products Company, Inc.
OxyCide® is a registered trademark of Ecolab USA Inc.
Torx® is a registered trademark of Acument Intellectual Properties, LLC.
Virex® is a registered trademark of Diversey, Inc.
Wex-Cide™ is a trademark of Wexford Labs, Inc.
Quick View™, StayInPlace™, and WatchCare™ are trademarks of Hill-Rom
Services, Inc.
Centrella®, Hill-Rom®, NaviCare®, Progressa®, Safe Skin®, SafeView®,
SideCom®, SmartSync®, and VersaCare® are registered trademarks of Hill-
Rom Services, Inc.
Replace this manual (196414) if it is damaged and/or can not be read.
For product support or to order additional copies of this manual (196414),
contact your local Hill-Rom representative or go to www.hill-rom.com.
Reference Documents
Centrella® Smart+ Bed User Manual (193587)
Centrella® Smart+ Bed Service Manual (193588)
Progressa® Bed User Manual (171528)
Progressa® Bed Service Manual (171748)
VersaCare® Bed User Manual (USR119 (A through J models); 161956 (K
model and newer))
VersaCare® Bed Service Manual (MAN333 (A through J models); 161955 (K
model and newer))
DRAFT 26-FEB-2019

WatchCare™ Incontinence Management System User and Service Manual (196414 REV 2)
iii
Table of Contents
Intended Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Document Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
FCC Guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Quick View™ List of Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Indicator Light—Visual Identification . . . . . . . . . . . . . . . . . . . . . 8
Prepare the System for Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Replace the WatchCare™ smart pad . . . . . . . . . . . . . . . . . . . . . . 12
Transport The Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Cleaning and Disinfecting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cleaning and Disinfection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Prepare for Cleaning and Disinfecting. . . . . . . . . . . . . . . . . . . . 15
STEP 1: Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
STEP 2: Disinfection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Prepare for Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Storage and Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Expected Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Replacement Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Expendable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Service Part Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Reader Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Power Cable Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Indicator Light Assembly Replacement . . . . . . . . . . . . . . . . . . . . . . . 34
VersaCare® Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Progressa® Bed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
DRAFT 26-FEB-2019