Hitachi SVP F 00 Series User manual

Hitachi Virtual Storage Platform Fx00 and
Gx00
Service Processor Technical Reference
This guide is intended for system administrators, Hitachi Vantara representatives, and authorized service
providers who install, configure, or operate VSP Gx00 models and VSP Fx00 models. In addition, this
guide provides information about setup, configuring, and maintaining both physical and virtual service
processor.
MK-97HM85045-00
May 2018

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Service Processor Technical Reference 2

Disposal
This symbol on the product or on its packaging means that your electrical and electronic equipment should be disposed at the end of life
separately from your household wastes.
There are separate collection systems for recycling in the European Union. For more information, contact the local authority or the dealer
where you purchased the product.
Recycling
A nickel-metal hydride battery is used in the Cache Backup Battery.
A nickel-metal hydride battery is a resource that can be recycled. When you want to replace the Cache Backup Battery, call the service
personnel. They will dispose of it for you. This nickel-metal hydride battery, which is designated as recycling product by a recycling promotion
low, must be recycled.
The mark posted on the Cache Backup Battery is a three-arrow mark that indicates a recyclable part.
Service Processor Technical Reference 3

Contents
Preface..................................................................................................... 9
Intended audience............................................................................................... 9
Document conventions........................................................................................ 9
Changes in this revision.....................................................................................10
Conventions for storage capacity values........................................................... 11
Accessing product documentation.....................................................................12
Getting help........................................................................................................12
Comments..........................................................................................................12
Chapter 1: SVP overview......................................................................13
Chapter 2: Physical SVP (Windows 7) hardware description...........17
SVP front panel..................................................................................................17
SVP rear panel...................................................................................................18
Service processor (Windows 7) hardware specifications.................................. 18
Physical SVP (Windows 7) electrical specifications.......................................... 19
Physical SVP (Windows 7) environmental specifications.................................. 20
Chapter 3: Physical SVP (Windows 10 Enterprise) hardware
description.............................................................................................22
SVP front panel..................................................................................................22
SVP rear panel...................................................................................................23
Service Processor (Windows 10 Enterprise) hardware specifications...............23
Physical SVP (Windows 10 Enterprise) electrical specifications....................... 24
Physical SVP (Windows 10 Enterprise) environmental specifications...............25
Chapter 4: Installing the Hitachi Vantara-supplied SVP.................... 26
Physical SVP network configuration.................................................................. 26
Physical SVP LAN port assignment............................................................. 27
Default IP address settings.......................................................................... 28
Installing a physical SVP................................................................................... 29
Mounting the physical SVP.......................................................................... 29
Choosing a mounting location...................................................................... 30
Installing the inner rail extension.................................................................. 30
Installing the outer rails to the rack...............................................................31
Installing the physical SVP into the rack...................................................... 32
Contents
Service Processor Technical Reference 4

Connecting to the physical SVP................................................................... 33
Turning on power to the physical SVP......................................................... 34
Operating the physical SVP in a non-bridged network configuration........... 35
Setting the SVP date, time, and time zone settings..................................... 37
Disconnecting the management console from the physical SVP................. 43
Chapter 5: Installing the SVP software on a customer-supplied
server..................................................................................................... 44
Minimum requirements for installing the SVP software on customer-
supplied server...................................................................................................44
Setting up the SVP locale.................................................................................. 44
Configuring the operating system...................................................................... 45
Logging on to the operating system............................................................. 45
Configuring the Control Panel display.......................................................... 46
Configuring the desktop............................................................................... 46
Configuring the task bar and the start menu properties............................... 47
Configuring the time settings........................................................................52
Configuring region settings...........................................................................53
Configuring the power management settings...............................................56
Configuring Action Center settings...............................................................59
Configuring the troubleshooting settings...................................................... 61
Configuring the Remote Desktop settings....................................................62
Configuring Internet Explorer settings.......................................................... 64
Disabling the auto-execute feature...............................................................70
Configuring the Registry...............................................................................72
Enabling ICMP (ping) reply...........................................................................76
Changing the computer name...................................................................... 78
Changing the account name........................................................................ 83
Configuring the password setting for Administrator......................................87
Changing the password setting.................................................................... 89
Configuring Internet Information Services......................................................... 90
Installing the SVP software................................................................................92
Chapter 6: Installing the SVP software on an Oracle Linux KVM
host.......................................................................................................100
Physical network connection for an Oracle Linux KVM-based SVP................ 100
Minimum requirements for an Oracle Linux KVM SVP....................................101
Hyper-threading............................................................................................... 102
Configuring the Oracle Linux KVM-based SVP............................................... 103
Where to go from here.....................................................................................106
Chapter 7: Installing the SVP software on a VMware ESXi host.... 107
Setting up the SVP locale................................................................................ 107
Contents
Service Processor Technical Reference 5

Network connection for virtual SVP................................................................. 107
Virtual SVP requirements........................................................................... 108
Hyper-threading............................................................................................... 109
Configuring the virtual SVP..............................................................................109
Configuring the SVP guest OS.........................................................................112
Logging on to the operating system............................................................112
Configuring the Control Panel display........................................................ 113
Configuring the desktop..............................................................................113
Configuring the task bar and the start menu properties..............................115
Configuring the time settings......................................................................120
Configuring region settings.........................................................................121
Configuring the power management settings.............................................124
Configuring Action Center settings.............................................................127
Configuring the troubleshooting settings.................................................... 129
Configuring the Remote Desktop settings..................................................130
Configuring Internet Explorer settings........................................................ 132
Disabling the auto-execute feature.............................................................138
Configuring the Registry.............................................................................140
Enabling ICMP (ping) reply.........................................................................144
Changing the computer name.................................................................... 146
Changing the account name...................................................................... 151
Configuring the password setting for Administrator....................................155
Changing the password setting.................................................................. 157
Installing the SVP software..............................................................................158
Deploying a cloned virtual SVP....................................................................... 165
Detecting SVP failures.....................................................................................166
Chapter 8: Installing the SVP software on a Microsoft Hyper-V
Server 2012 R2 Virtual Machine.........................................................168
Setting up the SVP locale................................................................................ 168
Network connection for Hyper-V......................................................................168
Minimum requirements for Hyper-V Server 2012 R2 VM................................ 169
Installing and Configuring Hyper-V on Windows 2012 R2 Server................... 170
Installing the SVP software on a guest OS......................................................171
Chapter 9: Upgrading the SVP software...........................................176
Stopping the service in each storage system.................................................. 176
Upgrading the SVP software only....................................................................177
Upgrading the storage management, SVP software, and storage system
firmware........................................................................................................... 182
Stopping the SVP service...........................................................................189
Upgrading the SVP software using Storage Device List............................ 190
Contents
Service Processor Technical Reference 6

Downgrading the SVP software.......................................................................193
Chapter 10: Security patch and antivirus software......................... 194
Online update.................................................................................................. 194
Offline update...................................................................................................195
Installing antivirus software on the SVP.......................................................... 195
Chapter 11: Setting up SSL encryption.............................................197
About SSL........................................................................................................197
SSL encryption of the storage system............................................................. 197
Setting up SSL communications......................................................................199
Updating the SVP server certificate.................................................................200
Creating a private key (.key file)...................................................................... 200
Creating a public key (.csr file).........................................................................200
Acquiring a signed certificate for the private key............................................. 202
Acquiring a signed and trusted certificate........................................................202
Removing the passphrase from an SSL certificate..........................................202
Converting the SSL certificate into the PKCS#12 format................................ 203
Uploading the signed server certificate of the SSL communication between
the SVP and client PC..................................................................................... 204
Returning the certificate of the SSL communication between the SVP and
the client PC to the default...............................................................................204
Uploading the certificate to the SVP................................................................ 205
Uploading the certificate to the web server......................................................206
Returning the web server certificate to the default.......................................... 206
Resolving security certificate messages..........................................................207
Blocking HTTP communications to the SVP....................................................207
Releasing HTTP communications to the SVP................................................. 208
Chapter 12: Changing the storage IP address................................. 209
Using the SVP to set the storage system IP address...................................... 209
Changing storage system information in the Storage Device List................... 210
Chapter 13: Changing the SVP IP address.......................................212
Changing the SVP IP address in Windows 7...................................................212
Changing the SVP IP address using Storage Device List............................... 212
Chapter 14: Changing and initializing SVP port numbers.............. 214
Changing SVP port numbers........................................................................... 214
Initializing SVP port numbers...........................................................................218
Behavior when changing SVP port numbers................................................... 219
Reallocating automatically allocated port numbers......................................... 221
Initializing automatically allocated port numbers............................................. 222
Changing range of port numbers to be allocated automatically.......................223
Contents
Service Processor Technical Reference 7

Initializing range of port numbers to be allocated automatically...................... 225
Viewing the port number to be used in the SVP.............................................. 225
Chapter 15: Editing the Storage Device List.................................... 227
Chapter 16: Deleting and registering the storage system.............. 236
Deleting the registered storage system from the Storage Device List.............236
Registering the storage system on the SVP.................................................... 237
Chapter 17: Back up and restore the SVP........................................ 248
Backing up the SVP configuration................................................................... 248
Restoring the SVP configuration......................................................................249
Chapter 18: Rebooting the SVP.........................................................250
Shutting down the SVP....................................................................................250
Restarting the SVP.......................................................................................... 250
Chapter 19: Replacing the Hitachi Vantara-supplied SVP..............251
Detecting SVP failures.....................................................................................251
Replacing the physical SVP.............................................................................252
Recovering the operating system.................................................................... 252
Backing up the OS..................................................................................... 253
Restoring the OS........................................................................................253
Configuring the replacement physical SVP..................................................... 253
Mapping the internal SVP network adapters.............................................. 253
Renaming the internal SVP network adapters........................................... 254
Setting the IP address................................................................................ 255
Configuring bridge settings.........................................................................256
Installing Hitachi Device Manager - Storage Navigator..............................266
Chapter 20: Troubleshooting............................................................. 272
Troubleshooting the spanning tree protocol.....................................................272
SVP emergency logon procedure....................................................................272
Appendix A: SVP replacement list.................................................... 274
Contents
Service Processor Technical Reference 8

Preface
Intended audience
This document is intended for Hitachi Vantara representatives and authorized service
providers who install, congure, or operate storage systems.
This document is intended for customers inquiring about the features and specications
of the storage system.
Readers of this document should be familiar with the following:
■Data processing and RAID storage systems and their basic functions.
■The operating system and web browser software on the system hosting the storage
management software.
Document conventions
This document uses the following typographic conventions:
Convention Description
Bold ■Indicates text in a window, including window titles, menus,
menu options, buttons, elds, and labels. Example:
Click OK.
■Indicates emphasized words in list items.
Italic ■Indicates a document title or emphasized words in text.
■Indicates a variable, which is a placeholder for actual text
provided by the user or for output by the system. Example:
pairdisplay -g group
(For exceptions to this convention for variables, see the entry for
angle brackets.)
Monospace Indicates text that is displayed on screen or entered by the user.
Example: pairdisplay -g oradb
Preface
Service Processor Technical Reference 9

Convention Description
< > angle
brackets
Indicates variables in the following scenarios:
■Variables are not clearly separated from the surrounding text or
from other variables. Example:
Status-<report-name><file-version>.csv
■Variables in headings.
[ ] square
brackets
Indicates optional values. Example: [ a | b ] indicates that you can
choose a, b, or nothing.
{ } braces Indicates required or expected values. Example: { a | b } indicates
that you must choose either a or b.
| vertical bar Indicates that you have a choice between two or more options or
arguments. Examples:
[ a | b ] indicates that you can choose a, b, or nothing.
{ a | b } indicates that you must choose either a or b.
This document uses the following icons to draw attention to information:
Icon Label Description
Note Calls attention to important or additional information.
Tip Provides helpful information, guidelines, or suggestions for
performing tasks more eectively.
Caution Warns the user of adverse conditions and/or consequences
(for example, disruptive operations, data loss, or a system
crash).
WARNING Warns the user of a hazardous situation which, if not
avoided, could result in death or serious injury.
Changes in this revision
■Added physical, electrical, and environmental specications for new service processor
hardware with Microsoft Windows 10 Enterprise.
■Updated diagrams in Operating the physical SVP in a non-bridged network
conguration.
Changes in this revision
Preface
Service Processor Technical Reference 10

Conventions for storage capacity values
Physical storage capacity values (for example, disk drive capacity) are calculated based
on the following values:
Physical capacity unit Value
1 kilobyte (KB) 1,000 (103) bytes
1 megabyte (MB) 1,000 KB or 1,0002 bytes
1 gigabyte (GB) 1,000 MB or 1,0003 bytes
1 terabyte (TB) 1,000 GB or 1,0004 bytes
1 petabyte (PB) 1,000 TB or 1,0005 bytes
1 exabyte (EB) 1,000 PB or 1,0006 bytes
Logical capacity values (for example, logical device capacity, cache memory capacity) are
calculated based on the following values:
Logical capacity unit Value
1 block 512 bytes
1 cylinder Mainframe: 870 KB
Open-systems:
■OPEN-V: 960 KB
■Others: 720 KB
1 KB 1,024 (210) bytes
1 MB 1,024 KB or 1,0242 bytes
1 GB 1,024 MB or 1,0243 bytes
1 TB 1,024 GB or 1,0244 bytes
1 PB 1,024 TB or 1,0245 bytes
1 EB 1,024 PB or 1,0246 bytes
Conventions for storage capacity values
Preface
Service Processor Technical Reference 11

Accessing product documentation
Product user documentation is available on Hitachi Vantara Support Connect: https://
knowledge.hitachivantara.com/Documents. Check this site for the most current
documentation, including important updates that may have been made after the release
of the product.
Getting help
Hitachi Vantara Support Connect is the destination for technical support of products and
solutions sold by Hitachi Vantara. To contact technical support, log on to Hitachi Vantara
Support Connect for contact information: https://support.hitachivantara.com/en_us/
contact-us.html.
Hitachi Vantara Community is a global online community for Hitachi Vantara customers,
partners, independent software vendors, employees, and prospects. It is the destination
to get answers, discover insights, and make connections. Join the conversation today!
Go to community.hitachivantara.com, register, and complete your prole.
Comments
Please send us your comments on this document to
[email protected]. Include the document title and number, including
the revision level (for example, -07), and refer to specic sections and paragraphs
whenever possible. All comments become the property of Hitachi Vantara Corporation.
Thank you!
Accessing product documentation
Preface
Service Processor Technical Reference 12

Chapter 1: SVP overview
The Service Processor (SVP) provides out‑of‑band conguration and management of the
storage system, and collects performance data for key components to enable diagnostic
testing and analysis.
The SVP is available as a physical (bare-metal) 1U management server or as a 64-bit
software application provided by Hitachi Vantara. The physical SVP server and the SVP
software applications are supported in the environments shown in the following table.
For the latest interoperability updates and details, see the SVP (Service Processor) OS and
Hypervisor support for Gx00, Fx00 report at https://support.hitachivantara.com/en_us/
interoperability.html.
Table 1 Service processor (with Windows 10 Enterprise)
Operating system
Server/virtual
machine
Minimum SVP
version
Notes and
additional
requirements
Windows 7
Professional
VMware ESXi 6.0.0 88-01-02-x0/00 -
KVM on Oracle
Linux 7.2
(3.8.13-98.7.1.el7ue
k.x86_64, qemu-
kvm-1.5.3-105.el7.x
86_64)
88-01-02-x0/001
Windows 7
Professional Service
Pack 1
VMware ESXi
6.0.0(Update 2)
Cluster
88-01-02-x0/001-
Windows 2012 r2 Microsoft Hyper-V
Server 2012 R2
88-01-02-x0/001-
Windows 10
Enterprise
Microsoft Hyper-V
Server 2012 R2
88-01-02-x0/001-
Note:
1"x" of SVP version shows model, '6' is "VSP G900 and VSP F900" or "VSP G700 and VSP
F700" or "VSP G370 and VSP F370, '2' is "VSP G350 and VSP F350".
Chapter 1: SVP overview
Service Processor Technical Reference 13

Table 2 Service processor (with Windows 7)
Operating system
Server/virtual
machine
Minimum SVP
version
Notes and additional
requirements
Windows 7
Professional
Bare metal
installation (see
requirements)
83-01-03-x0/00 -
VMware ESXi 6.0.0 83-03-02-x0/00 -
KVM on Oracle
Linux 7.2
83-03-23-x0/00 OS kernel version for
Oracle Linux:
3.8.13-98.7.1.el7uek.x8
6_64
OS kernel version for
KVM: qemu-
kvm-1.5.3-105.el7.x86_
64
Windows 7
Professional Service
Pack 1
VMware ESXi 6.0 U2 83-03-23-x0/00 Cluster is supported.
Windows Server
2012
Bare metal
installation (see
requirements)
VMWare ESXi 6.0 U2
83-01-03-x0/00 -
Windows Server
2012 R2
Bare metal
installation (see
requirements)
83-01-03-x0/00 -
Hyper-V Server
2012 R2
83-04-02-x0/00 -
VMWare ESXi 6.0 U2
Windows 10
Professional
Bare metal
installation (see
requirements)
83-04-02-x0/00 -
Windows 10
Enterprise
Bare metal
installation (see
requirements)
83-04-02-x0/00 -
Microsoft Hyper-V
Server 2012 R2
Windows Server
2016
Bare metal
installation (see
requirements)
83-04-27-x0/00 -
83-04-47-x0/00 -
Chapter 1: SVP overview
Service Processor Technical Reference 14

The bare metal servers must meet the following requirements.
Item Specification
Processor: One core with hyper-threading, two cores
without hyper-threading
Processor performance comparable to
Celeron 1.6 GHz
Random-access memory: 3.5 GB per storage system
Hard drive capacity: 120 GB per storage system
LAN connection: One 1000Base-T
The following table lists SVP VM requirements.
VM platform Requirements
Corresponding SVP guest
OS
ESX Server VMware ESXi server 6.0
Two quad core processors,
Intel Xeon 2.29 GHz
One port network interface
card (NIC)
32 GB RAM
SVP Guest OS (maximum
one DKC per SVP guest OS)
Two virtual CPUs
One virtual network
adapter
4 GB RAM
120 GB disk space
Linux KVM Server Oracle Linux 7.2
Two quad core processors,
Intel Xeon 2.29 GHz
One-port NIC
128 GB RAM
Same as ESX Server
Hyper-V Server Hyper-V server 2012 R2
Two quad core processors,
Intel Xeon 2.29 GHz
One port NIC
32 GB RAM
Same as ESX Server
Chapter 1: SVP overview
Service Processor Technical Reference 15

Note: Only one storage array (DKC) can be managed per SVP software
instance. Only one SVP software instance can be installed per OS instance.
However, multiple virtual machines that each run their own OS/SVP software
instance can be installed on a physical server. Other software is not
supported when run in the same OS instance with the SVP software.
Chapter 1: SVP overview
Service Processor Technical Reference 16

Chapter 2: Physical SVP (Windows 7) hardware
description
The physical SVP with Windows 7 operating system is provided by Hitachi Vantara. The
physical SVP is a 1U management server that attaches to each VSP disk controller (DKC).
The following sections describe the front and rear panels of the Hitachi Vantara-supplied
physical SVP, along with the physical, electrical, and environmental specications.
SVP front panel
The front panel of the physical SVP is equipped with LEDs, a reset button, and a power
button.
Table 3 SVP (Windows 7) front panel
Item Description
1 LEDs. From left to right, the LEDs are:
■BMC Heartbeat
■LAN card 2
■LAN card 1
■Hard drive
■System standby power
2 Reset button.
3 Power button. Applies power to or
removes power from the SVP.
Chapter 2: Physical SVP (Windows 7) hardware description
Service Processor Technical Reference 17

SVP rear panel
The only ports used at the rear panel of the physical SVP are the power socket and the
four LAN ports. The following ports connect to your IP network, the management
console PC, and the user LAN port on each storage system controller.
Table 4 SVP (Windows 7) rear panel
Item Description
1 Power socket. Attach the power cable
supplied with the SVP
.
2 Four LAN ports arranged as follows:
LAN3 LAN4
LAN1 LAN2
These ports connect to your IP network,
the management console PC, and the user
LAN port on each storage system
controller.
Note: After the Initial Startup Wizard is run, the SVP can be used in non-
bridge mode. In this mode, the cables can be removed from SVP ports LAN3
and LAN4 and attached to switches. For more information, contact customer
support.
Service processor (Windows 7) hardware specifications
The following table lists the hardware specications for the service processor (SVP)
provided by Hitachi Vantara.
Caution: The SVP is not supported in high-temperature environments. Do not
operate it in locations with temperatures above 40°C.
SVP rear panel
Chapter 2: Physical SVP (Windows 7) hardware description
Service Processor Technical Reference 18

Item Specification
Dimensions Height: 1.7 inches (43 mm)
Width: 17.2 inches (437 mm)
Depth: 14.5 inches (369 mm)
Weight: 14 lbs (6.4 kg)
Processor Celeron G1820 2.7-GHz 2M, 2C, 2T
■Cores: 2
■Instruction set: 64-bit
■SmartCache: 2 MB
■Maximum memory size: 32 GB
■Memory types: DDR3-1333,
DDR3L-1333 @ 1.5V
Memory 8-GB RAM DDR3
Hard drive 2 TB
Network interface card x4 ports (on-board NIC) +
x1 IPMI (BMC) port
Fans 2 x 4-cm 4-pin PWM fans
Operating system Windows Embedded Standard 7
Physical SVP (Windows 7) electrical specifications
The following table lists the electrical specications for the physical SVP supplied by
Hitachi Vantara.
Item Specification
Rated AC voltage 100-240 V, 50-60 Hz, 4.2 - 1.8A
Power supply 350 W AC power supply with PFC
AC voltage 100-240 V, 50-60 Hz, 4.2 - 1.8 Amp
Power supply safety / EMC ■USA - UL listed, FCC
■Canada - CUL listed
■Germany - TUV Certied
Physical SVP (Windows 7) electrical specications
Chapter 2: Physical SVP (Windows 7) hardware description
Service Processor Technical Reference 19

Item Specification
■Europe/CE Mark
■EN 60950/IEC 60950-Compliant
MFT p-code Description watts
MBD-X10SLM+-LN4F-O Single-socket H3 (LGA
1150) / 32-GB DDR3
ECC 1600 MHz / 6x
SATA / 4x GbE
20 W
CSE-512F-350B Two 350 W 3.5-inch
internal drive bays
26.4 W
CM8064601483405 Intel Celeron G1820 2.7
Ghz 2M tray
53 W
0F11000 3.5-inch 25.4 mm 2 TB
32 MB 7200 RPM
9.1 W
KVR16E11S8 4 GB 1600 Mhz DIMM
SR x8 with TS Kingston
F
4.05 W
Total 112.55 W
VA is 140.69, with a 0.8 power factor.
Note: The measurements are not kilo values.
Physical SVP (Windows 7) environmental specifications
The following table lists the environmental specications for the physical SVP supplied by
Hitachi Vantara.
Item Specication
Operating temperature 41°F ~ 95°F
(5°C ~ 35°C)
Non-operating temperature range -40°F ~ 140°F
Physical SVP (Windows 7) environmental specications
Chapter 2: Physical SVP (Windows 7) hardware description
Service Processor Technical Reference 20