Hitachi BD-D120XGV User manual

Instruction Manual
Washer Dryer
Front Loading
Model
BD-D120XGV
BD-D100XGV
BD-D120GV
BD-D100GV
Thank you for purchasing a Hitachi front loading Washer
Dryer.
■Please read this Instruction Manual carefully for proper
operation of the machine.
■Please keep this Instruction Manual for future reference.
For household use only
Contents
Preparation for use
Environmentally Friendly Waste Disposal... 2
Hints and Tips for Eco-friendly Washing ..... 2
Parts and Accessories................................... 3
Safety Instructions ......................................... 4
Precautions for using the wireless
LAN function................................................... 7
How to Install the Washer Dryer ................... 10
Control Panel and Display............................. 16
Use with smartphones ................................... 19
Before You Start Washing ............................. 26
Operation
How to Use the Washer Dryer ....................... 27
Control your Washer Dryer with
your Smartphone............................................ 29
How to View the App...................................... 30
When the "NEW" symbol appears in the
App version information................................ 31
Checking the MAC address........................... 32
How to put the detergent and softener......... 33
Program Overview.......................................... 36
How to Use the Washer Dryer ....................... 40
Maintenance
Convenient Usage .......................................... 45
In Case of Emergency.................................... 48
Care and Maintenance ................................... 49
Troubleshooting ............................................. 60
Error Codes..................................................... 69
Specifications ................................................. 70
EN
3CS, ASIA
ONLY

2
Environmentally Friendly Waste Disposal
Disposing of the packaging
The shipping package has protected your new washer dryer on its way to your home. All materials are
ecologically harmless and recyclable. Please contribute to a better environment by disposing of packaging
materials in an environmentally conscious manner.
Ask your dealer about current means of disposal.
Risk of choking!
Do not let children play with packaging and associated parts.
Risk of choking on plastic film and collapsible boxes.
Disposing of your old appliance
Old appliances are not worthless rubbish. Environment-conscious recycling can reclaim them to valuable
new materials.
Risk of death!
Unplug mains plug on redundant appliances. Cut off mains cable and discard with mains plug.
Destroy the lock on the door. To prevent playing children from being trapped and endangered, ensure that
the door locking mechanism is disabled.
If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method
of disposal.
Hints and Tips for Eco-friendly Washing
■Keep to the load limit of each program.
■Your washer dryer automatically adjusts the operating time and amount of water of each program
depending on the load.
■You only need to use the Prewash options if your laundry is heavily soiled.
■Add detergent according to the degree of soiling, laundry size and water hardness, and follow the
detergent manufacturer’s instructions.
■Using the Cotton program with water temperature at 60ºC setting instead of the Cotton program with
water temperature at 90ºC will save energy, and will remove ordinary stains. Better still, in areas where
the temperature is high, you can remove ordinary stains without using hot water by setting ‘Cold’
programs for more economically friendly operation.
CAUTION
This symbol shows that the Operation Manual should
be read carefully.

3
Parts and Accessories
Door Handle
Drain Hose
Lighting
(For model :
BD-D120XGV/
BD-D100XGV)
Door Lock
Adjustable Feet (4 pcs.)
Drain Cover
Power Cord
Drain Filter
Drain Tube
Emergency
Door Lock Release
Filter Cover
Dispenser
For model : BD-D120XGV/BD-D100XGV
Max.600ml
Fabric Softener Dispenser
Powder Detergent/Powder
Bleach/Liquid Detergent
Dispenser
Fabric Softener Dispenser for
the Auto dosing function
Liquid Detergent/Liquid Bleach
Dispenser for the Auto dosing
function
Liquid Detergent/Fabric Softener Cover
Dispenser
For model : BD-D120GV/BD-D100GV
Fabric Softener Dispenser
Powder Detergent/Powder Bleach/
Liquid Detergent Dispenser for
Prewash
Powder Detergent/Powder Bleach/
Liquid Detergent Dispenser for
Main Wash
(* Do not use liquid detergent into
the Main Wash dispenser when
using the Prewash program.)
Packed-In Accessories
Either type of water supply hose is packed in
by the demand of different area.
Hose Guide
(1 piece)
Spanner
(1 piece)
Cover Caps
(4 piece)
Water Supply Hose &
One-touch Joint
Water Supply Hose
(Screw Type)

4
Safety Instructions
This washer dryer is designed for home use only.
Before operating the washer dryer, please read these safety instructions carefully.
■This appliance is intended to be used in household and similar applications.
– staff kitchen areas in shops, offices and other working environments.
– farm houses.
– by clients in hotels, motels and other residential type environments.
– bed and breakfast type environments.
– areas for communal use in blocks of flats or in launderettes.
WARNING
Issues which could cause death or serious injury.
General safety
■Do not dismantle, repair or modify the appliance.
ÆThis could cause malfunction, fire, electric shock or injury.
ÆFor repair, please contact your local service center.
■Do not put fire sources or anything inflammable in or near the washer dryer (gas, diesel, petrol, thinner,
alcohol or clothes stained with these substances).
ÆThis could cause an explosion or fire.
■Do not pour water on the machine when it is running.
ÆThis could cause an electric shock.
■Do not climb on the washer dryer.
ÆThis may cause injury.
■Do not put heavy objects on the washer dryer.
ÆThis may damage the surface of the worktop.
■It is a malfunction if the drum is still rotating when the door is open. In this case never touch the drum
nor laundry inside and stop using the washer dryer immediately, and contact your local service center
for repair.
■This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction on how to use the appliance safely.
Installation
■The installation of the appliance should be done by the manufacturer’s dealer or service agent.
ÆIf the installation, test run and inspection of the appliance are not carried out following the installation
method outlined in these instructions, the manufacturer is not liable for any accident or damage
caused.
■Do not install in a damp place such as a bathroom or a place exposed to rain.
ÆRisk of fire, electric shock, current leakage or product damage.
■Do not install on a board with castors or an unstable surface.
ÆThis may cause injury or malfunction due to abnormal vibration.
■Do not use a plug adapter to convert 3 pins to 2 pins. (The washer dryer must be grounded)
ÆThis could cause an electric shock.
■The opening must not be obstructed by carpeting when the washer dryer is installed on a carpet
floor.
■If the washer dryer is to be connected to the water mains, please use new water supply hose.
■WARNING: The washer dryer must not be supplied through an external switching device, such as a
timer, or connected to a circuit that is regularly switched on and off by a utility.

5
Power source and cord
■Do not insert the plug with a wet hand.
ÆThis could cause an electric shock.
■Use the rated mains voltage and do not connect another plug at the same socket.
ÆUsing the washer dryer plug together with other electrical systems may cause overheating in the
plug and result in fire.
■Clean off all the dust on the plug.
ÆA dirty or dusty plug may cause a fire.
■Do not use an electric socket or connection which is damaged or loose.
ÆThis could cause an electric shock or a short circuit which may start fire.
■Do not mark, cut, modify, bend or fold the power cable.
ÆA damaged power cable could cause fire or an electric shock.
■Do not use a mains plug adaptor or an extension cable.
ÆThis could cause overheating which may cause a fire.
■If the power supply plug is damaged, it must only be replaced by the authorized service agent or
repairing shops appointed by the manufacturer in order to avoid a hazard.
Child safety
■Keep packaging out of reach of children and babies.
ÆDanger of suffocation.
■Do not let children climb onto the washer dryer or open the drum door, and do not leave a box or chair
near the washer dryer which could enable children to climb onto it.
ÆThis may cause injury.
■Children should be supervised to ensure that they do not play with the washer dryer.
CAUTION
Issues which could cause injury or damage your belongings
General safety
■If there is a water outage or you remove the water supply hose and reattach it, turn off the tap and press
the Start/Pause button, then turn on the tap slowly after 40 seconds.
ÆAir pressure could damage the washer dryer if there is a lot of air in the water pipe.
■Regularly check to confirm that the union nut of the water supply hose is tightened.
ÆA loose nut may cause a water leak.
■Remove the plug from the socket and turn off the water tap if you don’t use the machine for a long time.

6
Safety Instructions (Continue)
Use
■All transport bolts must be removed before using the washer dryer.
ÆThey may cause abnormal vibration or failure.
■Check inside the drum before Operating.
ÆMake sure that small pets do not climb into the drum.
■Do not wash waterproof items such as raincoats, wet suits, ski suits, sleeping bags, cushions, pillows,
shoes, etc.
ÆThe washer dryer may not work properly, or the items may cause injury or damage the machine.
■Do not operate without the detergent dispenser.
■Do not use tap water hotter than 40ºC.
ÆIf the temperature of mains water is high, the drying performance may deteriorate.
■Do not wash items together with coins, pins or stones.
ÆThis may damage clothes and the washer dryer, and cause a water leak. Check inside pockets
before washing.
■Do not touch the control panel with sharp or pointed objects.
■Be careful when draining hot water.
■Do not lean on or put weight on the opened door of the washer dryer.
ÆThis may cause damage to the washer dryer.
■Do not attempt to open the door while it is operating.
■Do not put heavy objects, liquid-filled containers or equipment which produces heat (e.g. oven, rice
cooker, etc.) on the washer dryer.
ÆThis may damage the washer dryer or the surface of the worktop.
■Do not insert your fingers or sticks into the hole in the front door lock. It may cause a mulfunction.
■Do not install the washer dryer in an area with a temperature above 40°C or near heating equipment.
If liquid detergent or fabric softener is still in the dispenser solution may deteriorate.
(For model : BD-D120XGV/BD-D100XGV)
■Do not dry unwashed items in the appliance.
■The washer dryer is not to be used if industrial chemicals have been used for cleaning.
■Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol, kerosene,
spot removers, turpentine, waxes and wax removers should be washed in hot with an extra amount of
detergent before being dried in the appliance.
■Items such as foam rubber (latex foam), shower caps, water proof textiles, rubber backed articles and
clothes or pillows fitted with foam rubber pads should not be dried in the washer dryer.
■Remove all objects from pockets such as lighters and matches before use the appliance.
■Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.
■WARNING: Never stop a washer dryer before the end of the drying cycle unless all items are quickly
removed and spread out so that the heat is dissipated.
Care and maintenance
■If detergent, fabric softener or bleach spills on the surface of the machine, clean it up with a damp cloth
immediately.
ÆThe plastic or steel parts of the washer dryer may be damaged.
■Do not place heat sources near the washer dryer.
ÆThis may cause deformation of the machine.
■The drain filter has to be cleaned frequently, if applicable.
■The lint must not be allowed to accumulate around the washer dryer.
■Clean the bellow, door, glass surface and drum of the washer dryer regularly to prevent lint accumulate.

7
Please read this manual and the "Safety Precautions" in the instruction manual supplied with this product
to ensure correct usage. The following precautions are to be observed to prevent injury to the user or other
persons or property damage. Please read the precautions in this manual carefully before using the product
correctly.
■The following indications classify and dictate the degree of harm or damage that may result from
improper use of the product without observing the indicated information. Please note that we are not
responsible for any injury or damage that may result from not following these instructions.
The information in this column
indicates that death or serious
injury may occur.
WARNING
Examples of picture displays
The "prohibited" content is what you
must not do.
These are the "instructions" that you will
be asked to carry out.
WARNING
About the wireless LAN function (Remote control via wireless LAN function)
prohibited
zDo not use near automatic doors or other automatic control devices.
The radio waves from the wireless LAN may affect the automatic control equipment. This may
lead to malfunctions.
zDo not use it in a room with medical electrical equipment.
The radio waves from the wireless LAN may affect the medical electrical equipment - this may
lead to malfunctions.
instructions
zKeep cardiac pacemakers away from the device.
Radio waves from a wireless LAN may affect the operation of a cardiac pacemaker.
If you have a cardiac pacemaker, please consult your doctor before using this device.
Precautions for using the wireless LAN function
We shall not be liable for any damage caused by misuse, malfunction, or any other failure of this product by
you or any third party, except to the extent that we are legally liable for such damage.
Use this product as a general wireless LAN device in your home.
This product collects operating history and fault history for the following purposes. This product will not be
used for any other purpose.
We use this information to:
●Develop and improve our services and quality.
●Improve our customer service for repair or advice.
●For more information on how we use your personal information, please see the App's terms of use.
You can find the terms of use when you first start the App or click on the "Menu" button.
■Built-in wireless LAN adapter
This product contains radio equipment that has been certified for radio stations for low-power data
communication systems by the Radio Wave Law. It is unnecessary to apply for a radio station license, nor
is it necessary for the telecommunications carrier to conduct an inspection. The following actions may be
punishable by law.
●Dismantling or modifying the wireless LAN adapter built into the product.
●Removing the nameplate or the conformity marking of the built-in wireless equipment.

8
Precautions for using the wireless LAN function (Continue)
■Wireless LAN Router
●Connection to all wireless LAN routers and wireless LANs in residential environments cannot be
guaranteed.
●Radio reception may be lost or interrupted in buildings made of concrete, steel, or metal, near
obstacles, or near devices that use the same frequency band (2.4GHz band) (such as Bluetooth®
devices and computer peripherals).
●The communication standard must be one of the IEEE802.11b/g/n (2.4GHz band only).
5 GHz band communication standards are not supported.
●Connect this product to the internet via a router.
This product cannot be directly connected to the communication lines (including public wireless
LAN) of telecommunication carriers (mobile communication companies, fixed-line communication
companies, Internet providers, etc.).
■Radio waves and Radio Interference
Specification of the communication method
Wireless LAN IEEE802.11b/g/n is supported.
Frequency bands used.
The specifications for the radio frequency bands used by this product are as follows (These are shown
on the nameplate) The frequency band used (2.4GHz)
Modulation methods (DSSS and OFDM)
Radio interference distance (less than 40m)
Availability of frequency change
(All bandwidths can be used, and the bandwidth of the
mobile identification device can be avoided)
In the frequency band in which this product is used, industrial, scientific, and medical equipment as well
as premises radio stations for mobile identification (licensed radio stations) and specified low-power radio
stations (unlicensed radio stations) used in factory production lines, etc., and amateur radio stations
(licensed radio stations) are in operation.
1Before using this product, make sure that there are no radio stations for mobile identification,
specified low power radio stations, or amateur radio stations operating nearby.
2In the unlikely event that this product causes harmful interference to a mobile identification radio
station, immediately change the frequency of use, or stop emitting radio waves. Consult with
the consultation service counter for advice on connecting to a smartphone or network to avoid
interference, such as the installation of partitions.
3If any other problems arise involving harmful radio interference from this product to specified
low-power radio stations for mobile identification or amateur radio stations, please contact the
consultation service counter for advice on connecting to a smartphone or network.
Use of this product in the following locations may result in unstable communication:
●Dismantling areas where magnetic fields, static electricity, or radio waves are generated (including
microwave ovens.)
●Around devices that use the same frequency band (2.4GHz band) as this product (Bluetooth®
devices, PC peripherals, etc.)
●Places covered with metal objects that can easily reflect radio waves.
■Security
●When using a wireless LAN device, regardless of the encryption settings, there is a possibility that the
device will be intercepted due to its use of radio waves.
●Please use a wireless LAN router configured to use WPA2 or WPA (TKIP or AES) encryption.
●The wireless LAN function uses radio waves to exchange information between this product and a
wireless LAN router. It has the advantage of allowing free LAN connections within the range of radio
waves. Unauthorized persons may intercept the communication contents since the radio waves can
reach anywhere within the range of the product, including obstacles (such as walls).
●Do not connect to devices or networks that you are not authorized to use when setting up the wireless
LAN function.
●When disposing of the product or transferring it to a third party, please erase all registered information
as described in the instruction manual included with the product.
●If the product is transferred from a third party, please erase all registered information in the instruction
manual supplied with the product to prevent unauthorized access by a third party.

9
■Pairing with a smartphone
●Do not connect to devices or networks that do not have security measures when setting up the
wireless LAN function.
●In unforeseen circumstances, data stored inside smartphones or other external devices paired with
this product may be damaged or lost.
Please ensure your data is backed-up, in the event of an emergency.
●In no event will we be liable for any damage to or loss of data stored in the smartphone or other
external device or for any connected device's failure in connection with this product.
●In the event of a temporary loss of communication, the transmission of settings and the status of use
may not be updated.
Please check the communication status while Operating.
●Depending on the type of smartphone or wireless LAN router, the communication sensitivity,
communication distance, and communication time may vary. Please check the communication
conditions before use.
●We are not responsible for any damage caused by the wireless LAN function, excluding the event of
any defects to the product.
■App Functionality
●The screens and illustrations in this manual are only for illustrative purposes and may differ from
actual conditions.
●The contents of this service and functions are subject to change due to version upgrades of the
application.
We reserve the right to suspend the service without notice.
You must agree to the App's Terms of Use and Privacy Policy before using the App.
●The App is not guaranteed to work on all smartphones and may be unstable or not work properly on
some models.
●Please set the wireless LAN function of the washer dryer to "On (The wireless LAN function)" to begin
use the application.
The factory default setting is "On (The wireless LAN function)".
■Export Controls
If this product is exported, please check the relevant foreign export laws and regulations, such as the
Foreign Exchange and Foreign Trade Act and the US Export Administration Regulations, and take the
necessary procedures.
■Trademarks
The names of other companies, products, and services mentioned in this document and the instruction
manual supplied with this product are the trademarks or registered trademarks of their respective owners.
The "TM" and "®" marks are not shown in the text.
1. "iPhone" is a trademark of Apple Inc. registered in the US and other countries. The trademark
"iPhone" is used under license from Apple Inc., Ltd. "App Store" is a service mark of Apple Inc.
2. "Google Play", "Google Play logo" and "Android" and trademarks or registered trademarks of
Google LLC.
3. Wi-Fi®is a registered trademark of Wi-Fi Alliance®.
4. Wi-Fi®Protected SetupTM, WPATM, WPA2TM are trademarks of Wi-Fi Alliance®.
5. Bluetooth®is a registered trademark of Bluetooth SIG, Inc.
6. iOS is the Apple Inc. OS name. iOS is a registered trademark or trademark in the United States and
other countries of Cisco Systems, Inc. or its affiliates and is used under license.
7. In addition, various names, company names, product names, etc., described in this manual are
trademarks or registered trademarks of respective companies. And "TM" and "®" marks are not
described in some parts of the text.
■Software Licensing
The software incorporated in this product consists of several independent software modules: the company's copyright
and third parties. The product also contains software modules developed or created by the company, subject to the
company's ownership and intellectual property rights and accompanying documentation. These software modules and
accompanying documentation are the company's property and are protected by copyright and other laws. This product
also contains software modules that are licensed as open-source software. The software module has a separate copyright
holder and other rights, and is provided as it is because it is licensed free of charge. The software modules are provided
without warranty of any kind, either express or implied, to the extent permitted by applicable law. To the extent permitted
by applicable law, the company shall not be liable for or bear the costs of any damage arising from the use of the software
module or its service (including loss of data, loss of accuracy, incompatibility with other programs, etc.).
For further information on the terms and conditions of use of this software module, please refer to the following URL Since
it is a regulation by a third party other than our company, the original (English) will be posted.
For Singapore Æhttps://kadenfan.hitachi.co.jp/app/sgp/cs-en/license.html
For Hong Kong Æhttps://kadenfan.hitachi.co.jp/app/hkg/ct-en/license.html
For information on how to obtain this software module and about inquiry, please visit the following URL
For Singapore Æhttps://www.hitachi-homeappliances.com/sg/contact/index.html
For Hong Kong Æhttps://www.hitachi-homeappliances.com.hk/en/contact_us/index.html

10
How to Install the Washer Dryer
●The symbol M is for checking whether you install the washer dryer correctly.
Safety Instructions
MThe washer dryer is heavy. Use caution when lifting it.
MWhen lifting the washer dryer, do not hold the door or adjustable leg. Lift the washer dryer with two
persons holding the bottom by one hand and the back of the washer dryer by the other hand.
MFrozen hoses may tear/burst. Do not install the washer dryer in areas where there is a risk of freezing,
or outdoors.
MIf the power supply plug is damaged, in order to avoid hazard, it must only be replaced by an authorized
service agent or repair shop appointed by the manufacturer.
MMake sure to earth the unit. Failure to earth the unit may cause electric shock if an electric leak takes
place.
Dimensions
W:600 mm D:650 mm Maximum door opening angle 110°
H:850 mm
Where to install the washer dryer
MInstall the appliance on a flat hard floor to avoid excessive vibration and noise.
MDo not install the unit in humid places such as a bathroom or places that are exposed to wind and rain.
MKeep the minimum installation distance from the walls to prevent abnormal sound and vibration.
MFor neater installation under the counter, check the height of internal measurement before fitting and
adjust to the appropriate height with the adjustable feet.
ÆPage 14 : How to Install the Washer Dryer (Level Adjustment).
* Distance above installation under the counter case
(Sides)
At least 20 mm
(Sides)
At least 20 mm
*(Above)
At least 30 mm
(Back)
At least 50 mm
Make the inner
edge of the
door equal with
the edge of the
counter.

11
●The symbol Mis for checking whether you install the washer dryer correctly.
Removing the transport bolts
MRemove the four transport bolts using the spanner (P. 3; Packed-In Accessories). After that, insert the
cover caps at these positions.
MThe transport bolts must always be removed before using the washer dryer for the first time and must
be retained for any subsequent transport (e.g. when moving).
20-25 mm.
Do not remove these hose holders.
Remove the
transport bolt out
20-25 mm.
Then use your hand
to pull straight out.
Insert the
cover caps
* Wear gloves before removing the transport bolts to prevent injury.
Hose and cable length
●Connection on the left side
• Optimum Water Pressure :
(0.03-0.8 MPa)
• Use cold water from the tap
Water Supply Hose
max 100 cm
min 60 cm
Water Drain Hose (Approx. 82 cm)
Power Cord
Power Supply (220-240V 50Hz)
●Connection on the right side
Power Supply (220-240V 50Hz)
Power Cord Water Supply Hose
Water Drain Hose (Approx. 142 cm)
min 60 cm
max 100 cm

12
How to Install the Washer Dryer (Continue)
●The symbol M is for checking whether you install the washer dryer correctly.
Connecting the water supply
●Water supply hose
MOptimum water pressure is 0.03-0.8MPa.
MDo not connect to the mixer tap of an unpressurised hot-water apparatus.
MUse a horizontal tap.
Horizontal tap Extension tap Square tap
MConnect the water supply hose to the rear panel of the washer dryer.
Make sure that the rubber seal is inside the hose connector.
Hose connector
Rubber seal
* Model with SCREW TYPE water supply hose.
min. 10 mm
MFirmly connect the water supply hose to the tap, and check connection points
for water-tightness.
* Model with ONE TOUCH JOINT water supply hose.
1. Untighten the upper connector screw.
Upper connector Rubber packing
Middle connector
Fixing screw
●In case the diameter of the tap is large, remove
the guide plate.
Guide plate
Connector
2. Push the upper connector up till the rubber
packing is in tight contact with the tap.
Then tighten the 4 screws.
Rubber packing
Upper connector
Middle connector
●Turn the middle connector so that there is
no water leak.
3. Connect the water supply hose to the middle
connector, pushing the plate down.
Middle connector
Water supply hose
●To separate the water supply hose from the
middle connector, turn off the tap, and then
pull the inlet hose down, pushing the plate
down.

13
●The symbol M is for checking whether you install the washer dryer correctly.
MMake sure that the union nut between the water supply hose and main unit is tightly screwed.
MTurn the tap on to check if the water supply hose is properly connected before starting. If it is loosely
connected, water leakage may occur.
●Drain hose
MThe drain hose should be placed higher than 60 cm above and not higher than 100 cm above the floor.
If the drain outlet is lower than 60 cm, a joint pipe is
necessary (additional part, sold at a specialist outlet).
Secure the drain hose to prevent from slipping out from
joint pipe. 60~100 cm
Joint pipe
MDo not bend, twist, crush or pull out, bend or step on the drain hose. Use the hose guide to prevent the
drain hose from kinking.
MDo not detach the drain hose from the rear panel of the washer dryer.
Drainage into a wash basin (Using the packed-in hose guide) :
– Secure the drain hose to prevent it from slipping out of the wash
basin.
– The wash basin outlet must not be sealed by a plug.
– When water is being pumped out of the washer dryer, check that
the water drains away quickly enough.
Drainage into a siphon :
– Secure the connection point with 24-40 mm φhose clip
(Sold at a specialist outlet).

14
How to Install the Washer Dryer (Continue)
●The symbol M is for checking whether you install the washer dryer correctly.
Connecting the power
MConnect the washer dryer to an alternating current via a correctly installed earthed socket only.
MThe mains voltage must correspond to the voltage specification on the washer dryer.
MConnection specifications as well as the required fuses are stipulated on the washer dryer nameplate.
MDo not plug the washer dryer into an extension lead or power strip with multiple sockets.
Level Adjustment
MAll four adjustable feet must be firmly on the ground. The washer dryer must not wobble.
MCheck the alignment of the washer dryer with a spirit level, and adjust the feet if it’s not aligned.
Loosening 1
Elevating
Lock nut
Adjustable leg
Loosen the lock nut by unscrewing in the arrow
direction 1then stabilize the unit with the
adjustable feet.
Tightening 2
Lock nut
After adjustment, tighten the lock nut by screwing
it in the arrow direction 2.
Metal base plate Tighten the lock nut until
it reaches the metal base
plate.
Adjustable leg is not over
25 mm.

15
Checking after installation
After installation is completed, perform a trial operation following the procedure below and confirm
that there is no unusual sound or water leakage and that water drains smoothly.
Trial Operation Procedure
1. Gradually turn on the tap.
You can thus prevent sudden rise in water pressure being applied to the washer dryer.
2. Press the Power On-Off button to switch power on.
3. Press and hold the Delicate program and the Spin button together at least 3 seconds.
"777" appears on the display.
4. Press the Start/Pause button to start operation.
After trial operation cycle of water supply, wash, drain, spin and dry which takes about 6 minutes in
total, starts and finishes automatically.
5. While the operation, check that there is no water leakage, no abnormal
sound and no abnormal vibration. For example, whether water can drains
smoothly or dryer sound is not abnormal.
If any abnormal sound or vibration is found, check the Service
center.
Locations to be checked in the trial operation
■Check if there is no any water leakage at the following
locations when performing the trial operation after installation.
1Connection between the water tap and the one-touch joint.
2Connection between the one-touch joint and the water supply hose.
3Connection between the water supply hose and the washer dryer.
4Drain hose connections.
If any of the following conditions or other abnormalities occur,
immediately pull out the power plug to prevent an accident and
contact your local service center.
■The washer dryer does not operate when you switch power on.
■The power cord has cracks.
■There are abnormal vibrations and sounds during operation.
■There is a smell of burning.
Before the first wash
Select the Cotton program with water temperature at 60ºC setting and allow the unit to wash without
clothing.
This will remove residues and water that may have been left in the drum during manufacturing.
Customer Service
In case of malfunction of the washer dryer, please check these Operating & Installation instructions
carefully before you call for repair services.
If you are unable to identify or solve the problem, please contact your local service center.
Before calling, make a note of the model name, serial no. and purchase date of your washer dryer.
You can find the model name and serial no. on the label attached to the inside of filter cover.
Model Name : XX-XXXXXX
Serial No : XXXXXXXX
1
2
3
4

16
Control Panel and Display
NOTICE
●Directly touch the buttons on the Control Panel with your bare finger.
●If you find water drops, detergent or other foreign substances on the Door Glass, please clean them
up with a dry cloth.
16
For model: BD-D120XGV/
BD-D100XGV
For model:
BD-D120XGV/
BD-D100XGV
Control Panel: BD-D120XGV
1Power On/Off button
Press and hold this button 1 sec to switch power on and off. If no program is selected or
no button is pressed for 20 minutes, the washer dryer automatically switches itself off.
(For model : BD-D120XGV/BD-D100XGV. In the case of selecting the unit to be in
the remote status If no program is selected or no button is pressed for 23 hours, the
washer dryer automatically switches itself off.)
2Start/Pause button Press this button to start or pause a program. When the machine is paused for over
1 hour, the washer dryer automatically switches itself off.
(When the machine is paused during the drying process for over 15 minutes, the
washer dryer automatically switches itself off.)
* During the drying process, if the temperature inside the drum is high, it will not be
possible to pause.
* If the temperature inside the drum is high, a cool down process is performed to
lower the temperature inside the drum by automatically operating the fan for safety.
It cannot be paused during the cool down process.
3Program button Press this button to select the program.
4Timer button Let you program a wash in advance sine 2 to 24 hours later. The symbol is shown
on the display.
5Prewash button
Child Lock (Hold3s)
Prewashes heavily soiled items before the main wash.
The symbol is shown on the display. Pour the powdered detergent into the
dispenser .
* This unit cannot be used Prewash program if the Auto dosing function is not
enabled. (For model BD-D120XGV/BD-D100XGV)
Child lock: To prevent accidental operation by children, this disables the operation
buttons, and also locks the door. Press the Prewash button for 3 seconds to
activate this option. The symbolis shown on the display. Press Prewash button
for 3 seconds again to cancel the child lock.
6Rinse Count button
Rinse Hold (Hold3s)
Can increase and decrease the number of rinses for washing. While you press this
button, the number of rinses and the symbol is shown on the display.
Rinse Hold : Laundry remains in the last rinse water without progressing to the
final spin cycle to prevent the clothes from wrinkling. Press the Rinse Count button
for 3 seconds to activate this option. The symbol is shown on the display.
To unload, select the Spin program from the Special Program and set the spin
speed to No spin(No), the machine will only drain the water.

17
7Time Dry button Enables timed drying setting from 30 minutes to 2 hours. While you press this button,
drying time and the symbol is shown on the display. If display show nothing,
it mean that drying time is automatic.
* When you want to use this function, you must set the operation mode to Wash/Dry
mode or Dry mode.
8Spin button Enables spin speed setting from No Spin(No) to a maximum speed of 1600 rpm.
●No spin(No): Spin is cancelled, and the water is drained out only.
Recommended for delicate fabrics.
9Water Temp. button Enables temperature setting from cold up to 90ºC. When you select cold, the (Cold)
symbol is shown on the display and the heater switches off.
10 Memory button Allows you to store a customized wash cycle which you use frequently. The
symbol is shown on the display.
11 Auto Self Clean button Automatically cleans the outside of the tub and the inside of the outer tub to keep
the washer dryer clean. The setting is switched off at the time of shipment from the
factory. Once it is switched on, the symbol is shown on the display. And the
Auto Self Clean function operates every time you do your laundry.
12 LED Multifunction display Displays all cycle information, remaining time and error codes.
ADoor lock.
The door is locked when the symbol is on or blinks.
BExcessive foam in the drum.
Washing time is prolonged due to the washer dryer will be pouring in extra water
to remove excessive foam.
*This is not a malfunction. Remaining time may be turned back when
The symbol is shown on the display so that operation is completed in a
longer time than the remaining time displayed at the start.
CImbalance in the drum.
Washing time is prolonged due to the washer dryer will be correcting imbalance
by rotating the drum.
*This is not a malfunction. Remaining time may be turned back when
The symbol is shown on the display so that operation is completed in a
longer time than the remaining time displayed at the start.
DTimer option.
EChild Lock option.
All buttons are disabled except the Power On/Off button and the door is locked
when the symbol is on.
FPrewash option.
GRinse Hold option.
Final spin is cancelled and water is not drained, so the laundry remainsin the
last rinse water.
HRinse Count option.
IRemaining time of the program (shows ‘Time Left’), remaining time until timer
operation is completed (shows ‘h’), and error codes.
(Page 69 : Error Codes)
*If the drying does not finish as scheduled and the operation time is extended,
the remaining time is displayed as "10" and blink. The display will continue until
the clothes are dry and the operation will be extended.

18
Control Panel and Display (Continue)
JTime Dry option.
KSpin speed.
No spin(No) : Spin is cancelled and rinsed water is drained in Rinse process
only.
LWater temperature.
The (Cold) symbol is on when the heater is off (Cold setting).
MProgress indicator.
Shows which phase of the program is operating. The following symbols blink
while each phase is running, and go off as each phase ends.
Prewash.
Main Wash.
Rinse.
Spin.
Dry.
13 Fabric Softener button
For model :
BD-D120XGV
BD-D100XGV
Press this button when want to put fabric softener into tub automatically during
washing process. This function cannot operate in the Tub Wash, Hot Tub Wash,
and Spin.
When you want to change the input amount Æpage 34
14 Liquid Detergent button
For model :
BD-D120XGV
BD-D100XGV
Press this button when want to put liquid detergent into tub automatically during
washing process. This function cannot operate in the Tub Wash, Hot Tub Wash,
and Spin.
When you want to change the input amount Æpage 34
15 Remote button
For model :
BD-D120XGV
BD-D100XGV
Press this button when you want to operate the washer dryer from a smartphone
application.
16 Reload
*You can add fabric when the symbol is shown on the display. Available before
the water become high level and the temperature up to 55°C
17 Wash/Dry Mode button You can select 3 operating modes: Wash mode, Dry mode and Wash/Dry mode by
pressing this button repeatedly.
Wash mode Wash/Dry
mode
Dry mode
18 Dry Option button Enables to add option of "Low Temp." or "Extra dry".
Low Temp.: Enables low temperature drying for less clothes damage.
Extra Dry: Enables dried more firmly than usual. Use when you feel that the
dryness is weak.
*When you want to use this function, you must set the operation mode to Wash/Dry
mode or Dry mode..

19
Use with smartphones
About the App function
■What is App functionality?
By pairing this product with your smartphone, you can control and check your washer dryer’s status from
your smartphone.
Pairing is done once and does not need to be repeated every time you use the machine.
●Concierge function to support operation settings
– After selecting the type of clothes and daily activities involved, such as sports and gardening, the
system will guide you to the recommended program.
– You can set up and run the operation from the list of programs.
You can make a reservation for a program or download a program.
●Notification settings for notifications on the go and at home.
Notifications are sent to your smartphone when the unit is finished running or when it is time to clean
the tub.
●Remote function for checking operation status
You can check the operation status and change the scheduled end time of the scheduled operation from
a distance.
●Support function for viewing operating instructions
If you are unsure how to operate your washer dryer, you can view the instruction manual.
●Update the washer dryer’s software to the latest version.
■Environment requirements
Internet Connection
You will need to sign up for an always-on broadband connection with your provider (internet service
provider). Dial-up and smartphone tethering are not available.
There is a wireless LAN router installed.
●Please use a wireless LAN router that can be configured for encryption methods WPA2 or WPA (both
TKIP or AES).
●The router must be compatible with either IEEE802.11b/g/n (2.4GHz band only).
We do not support the 5GHz band communication standard.
●Mobile routers are not guaranteed to work.
Have a compatible smartphone.
●Please use an Android or iOS (iPhone) smartphone.
Smartphones that do not support the wireless LAN function cannot be used.
Tablet devices are not guaranteed to work.
Please check the following website or the code on the right for compatible OS versions.
https://www.homeappliances.hitachi.com/global/app/wash/series02/
Connection diagram
Wireless LAN router
Body
Smartphone
Smartphone Smartphone
Internet
connection
equipment
Other
Wireless
LAN
Network service
●Please Note: You are responsible for the communication costs required to connect to the Internet,
download applications, and operate the product from your smartphone.
●If no communication between the product and the wireless LAN router is established, the product will be
"unconnected", and you will be unable to operate the machine from your smartphone.
Take caution when moving the washer dryer or the wireless LAN router.
●Up to five smartphones can control one washer dryer. Immediately after another person has operated
the machine, it will be temporarily inactive.

20
Use with smartphones (Continue)
NOTICE
●The following illustration is an example of a display. The display screen is subject to change as the
application is updated.
1. Install the application on your smartphone.
Install the Hitachi Washer application.
(hereinafter Dedicated the "Application")
Android
Open “Google Play”
iPhone
Open “App Store”
You can install the application from the website below.
https://www.homeappliances.hitachi.com/global/app/wash/series02/
The application is free of charge, but you will be charged for downloading and using the application.
The communication costs are the responsibility of the subscriber of the smartphone used. For instructions
on how to install the application, please refer to your smartphone's user manual.
2. Open the application and read the "Terms of Use" carefully.
After installing the application successfully. Open the application and read the ‘Terms of Use’ carefully,
then click to accept the terms of use.
Step 1
Read the "Terms of use"
carefully.
Step 2
If you accept the terms of use.
Tap the square to mark it.
Step 3
Tap "Next".
3. Register a new member and log in.
Register a new member and login to use the application.
●●●●●●●●
●●●●●●●●
Step 2
Enter your email, set a
password and confirm it.
Step 3
Select a country
or region.
Step 4
Tap "Confirm".
Step 5
Check registrationinformation.
Tap "Send" An email verification code will
then be sent to your email address.
Step 1
Tap “Sign up".
Hitachi Washer