Hix dough Xpress DMS Series User manual

OPERATOR'S MANUAL
DMS SERIES
dough Xpress.
DMS-18 & DMS-2-18 Pizza & Tortilla Presses
HIX
9
CORPORATION COMMERCIAL FOOO OIVISON
DMS-18 ..
~
' ..
DMS-2-18
For CustomerService:
Call 1-800-835-0606 or Visit hixcorp.com
#11-- ~CORPORATION

Receiving & Setup ........................ 3
Operation ............................... 4
Facts & Questions. ....................... 6
Troubleshooting ......................... 8
Cleaning & Maintenance. .................. 9
Parts List .............................. 10
Warranty. .............................. 14
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PLATEN SURFACE
Slight surface imperfections are a normal part of the aluminum casting process for the platens on
your press. These are not considered a defect and do not affect the functionality of the machine
in any way.
SHIPPING OR RETURNS
*NOTE* Save all of your shipping/packing material. Do not risk costly shipping damage, ship
only in original box.
1. Fasten machine to plywood shipping base with bolts provided.
2. Tie or tape handle securely to base.
3. Place in original box, and put side liner and top liner in place. Fold flaps and seal the box.
(Additional bottom boards, box and liners may be obtained from your supplier for a normal
cost.)
UNPACKING
Remember to save all packing material -including box, liner and board. You may need these
for shipping your machine or if a repair is necessary in the future.
INSPECTION
Inspect your machine for hidden shipping damage. Contact the delivery company immediately,
should you find damage.
INSTALLATION
1. Lift press from skid and place on cart, if you purchased one with the press. Align legs with
holes on top of cart and bolts (supplied) fasten to cart. You will need a 9/16 wrench.
CAUTION: Heavy lifting can cause injury. We recommend two person lifting or use of a mechanical
aid when handling this press. Remember to always maintain natural curves of back and bend knees
to lift.
2. Plug the cord of the press into a correctly grounded electrical outlet. The correct voltage is
indicated on the identification tag of the press.
NOTE: Upon receiving your new equipment, some debris or residue may be present on the
aluminum platen(s). Clean the platens per the instructions provided prior to first use.
3. Remove wrap from handle and platens
WARNING: Do not use an extension cord to supply power to your press.
This machine is designed in accordance with the NSF/ANSI standard for sanitation to be sealed to
the counter top to prevent the harborage of vermin and the accumulation of dirt and debris. To comply
with this standard the end customer must seal around the perimeter of the base of the machine to the
counter top with a food grade RTV silicone sealant that is certified to the NSF/ANSI 51 standard such
as Dow Corning #732 Multipurpose Sealant.
3

PRESSING DOUGH
Your dough press is designed for easy use and operation to reliably press dough balls. Thickness,
shape, and size are directly related to your dough ball, its shape, the temperature of the dough, the
recipe of your dough, the type of lubricating food oil, as well as the settings of your machine. You
should experiment with the following for the results you want.
CAUTION: Excessive pressure can cause structural damage, voiding the machine warranty!
1. Depress the power button located on the front of the press housing. Power light should
come on
2. Set the desired temperature using the temperature control knob located on the top of the
upper platen. Generally 110°-130°F for room temperature dough and 140°-150°F when
using refrigerated dough. While the machine is heating, the heat indicating light will cycle
on and off. Once the machine has reached the desired temperature, the heat indicating
light will remain on.
WARNING: Never attempt to press frozen dough. Personal injury and damage to your
machine could result! A
NOTE: This symbol represents "Hot Surfaces" ~
3. With the press in the open position, adjust the press to the desired thickness by turning the
thickness control knob located at the top of the press. Thickness is reduced by turning the
knob clockwise. Thickness is increased by turning it counterclockwise.
~
THINNER
'f\
THICKER
NOTE: Adjustments may be required from one product to another and will vary to achieve the
desired result.
WARNING: Make all adjustments while press is open. Adjusting the thickness while under pressure
will result in damage to the press.
4
Thickness
knob---------------

4. Lightly lubricate the lower platen with olive oil, food/cooking oil or other food release
lubricant when pressing pizza dough. Place corn tortilla dough balls between sheets of
parchment paper.
TIP: Dough balls at room temperature give you the best results.
5. Place your dough ball in the center of the lower platen and add a small amount of your oil
to the top of the dough ball. Do not add flour or dust with flour.
6. Pull down the handle all they way, applying pressure, until it stops.
7. After the designated time has elapsed (generally, 3-10 seconds for room temperature
dough) raise the handle all the way up to the open position.
CAUTION: Excessive pressure can cause structural damage, voiding the machine warranty!
8. Remove your flattened dough and place on a screen or pan with the top side face down.
You are now ready for final shaping, edging, and toppings. Tortillas can be moved to a
tortilla warmer or skillet for finishing.
9. Move on/off switch to "OFF" when finished using the press for the day. This will turn the
power off to the entire machine.
6"
8"
10"
12"
14"
16"
18"
5-8 OZ.
6"
6-10 OZ.
8"
8-12 OZ. 10"
16-18 OZ. 12"
18-20 OZ. 14"
20-22 OZ. 16"
22-24 OZ.
DOUGH SHRINKAGE
Ways of Overcoming this Problem:
1.5-2.5 OZ.
2.5-3.25 OZ.
3.25-3.75 OZ.
4-4.5 OZ.
4.5-5 OZ.
-----------
1. Recipe -What is the percentage of water content in the dough? What is the percentage of oil content in
the dough?
2. Mixing -Mixing procedure, such as water temperature and mixing speed.
3. Dough Preparation -What is the time between mixing and pressing? How is the dough being stored?
4. Pressing -What is the temperature of the dough when pressing? What is the temperature of the press
when pressing? How long is the dough being pressed? 5

PIZZA DOUGH
Q: Why won't my dough press to size?
• Weight of the dough ball -not enough dough
• Temperature of the dough ball might be cold -highertemp/longer press time
• Set to thick -change thickness setting
Q: When I press my dough it gets sticky? Why?
• Very wet dough -turn up temperature
• Platens are not clean -possible flour build up
Q: Why won't my dough press out even?
• Unlevel platens
Q: Why is my dough tearing when I press?
• Usually this is caused by under mixing the dough in the mixer -mix on slow speed for a minimum of 10 minutes
• Cold or frozen particles in the dough
Q: What temperature should I be pressing the dough?
• Cold dough could vary from 130°F to 170°F
• Warm dough or room temperature dough 100°-110°F
Q: How long should I be pressing the dough?
• Warm dough 2-7 seconds
• Cold dough 5-10 seconds
Q: Will the heat kill the yeast?
• NO -yeast dies at 180°F for 2-minutes -The temperature we are pressing could range from 100°-170°F for a maximum
pressing time of 10 seconds. This will not affect the yeast in the dough.
Q: Is 18" the only size crust I can get with this press?
• No -The weight of the dough ball and your thick & thin setting will determine the size of your crust. Different dough ball
weights will determine the size of your crust.
6
Q: How do I get an edge with the press?
• Press out dough normally -(2) ways you can get an edge...
a. After pressing crust, form edge by hand
b. When saucing crust leave a 1/4" to 1/2" ring from the edge to let your oven bake the edge naturally for a nice
handmade look.

TORTILLA DOUGH
Q: Why won't my dough press to size?
• Weight of the dough ball -not enough dough
• Set to thick -change thickness setting
• Dirty or unclean platens
Q: Why won't my dough press out even?
• Dough ball placement
• Unlevel platens
Q: Why is my dough coming apart when I press it?
• Pressing too long with too much heat
• Not enough oil on dough ball
• Build up on platens
Q: What temperature should I be pressing at?
• 275° -325°F
Q: How long should I be pressing the dough?
• 2 -3 seconds
Q: Can I press corn tortillas?
• Yes -but you need to use either parchment or baking paper...
a. Place paper down on the platen
b. Place dough ball(s) on paper
c. Place another sheet of paper on top of dough ball(s)
d. Press
Q: Can I cook the tortillas on the press?
• Yes -cooking the tortillas on the press can be done in the following
manner
a. Set press temperature 275° -325°
b. Press dough ball(s) 2-3 second press
c. Lift handle and leave tortillas on lower platen for 1 - 1:30 min.
d. Turn tortillas over and leave on lower platen for 1 - 1:30 min. on second side.
e. Remove
NOTE: For faster production and a better finished product, it is recommend to use a two step process using a tortilla
press and tortilla warmer.
7

YES i---------i
Has the breaker
been tripped?
Reset the
breaker.
Does the press
turn on?
NO
PRESS WON'T TURN ON
Is the press plugged in?
NO
Plug in the press.
Does the press turn
on now?
NO
Problem
Solved
YES
ml
8
Problem
Solved
PRESS IS NOT PRESSING DOUGH ENOUGH
Are you pressing the dough
YES t ■ -------i into the area(s) as outlined i-------i NO
in the owner's manual?
With no dough in the machine, adjust the
thickness adjustment so that with the
handle closed the platens are just touching
each other. Does the alignment between
the upper and lower platens look even?
Review the
instructions on how to
properly press dough
in the owner's manual
for your machine.
NO
Take a folded rag or towel and place between
the upper and lower platens where they are
touching each other first. Lower the upper
platen and apply some handle pressure
to attempt to bend the platens back into
alignment. Remove the towel, close the handle 1 ■ ---""'1
and see if the alignment has improved. Repeat
as necessary until proper alignment is restored.

WARNING: Before cleaning, performing maintenance or repairs make sure the machine is turned off
and the machine is unplugged.
***This appliance is not waterproof. Never spray or pour water or any other
cleaning solution onto this appliance.***
CLEANING ALUMINUM UNCOATED HEAT PLATEN(S)
1. Unplug the machine and allow it to cool.
2. Open the heat platen for easier access.
3. Dampen a nonmetallic scrubbing sponge with a mild soap or detergent to remove any
excess material from the heat platen(s ).
4. Wipe clean with a dry cloth.
CLEANING PTFE (XYLON) COATED PLATEN(S) (OPTIONAL FEATURE)
1. Unplug the machine and allow it to cool.
2. Open the heat platen for easier access.
3. Clean the PTFE coated platen with a mild soap and warm water applied with a soft cloth or
sponge. Do not use steel wool, scrub sponges, kitchen or oven cleaners or any other kind of
abrasive material. This will damage the coating.
4. Wipe clean and dry with a cloth.
CLEANING OUTSIDE SURFACES OF THE MACHINE
Use a mild soap and warm water applied with a soft cloth or sponge. Do not use steel wool, scrub
sponges, kitchen or oven cleaners or other abrasives that will damage the painted surface.
LUBRICATION
Your press requires lubrication every 15,000 cycles or every 6 months. Use NSF/NLGl2 rated food
grade grease (such as Bel-Rey No-Tax #2 or equivalent). Lubricate all moving or hinged points.
CIRCUIT BREAKER RESETTING
Should the circuit breaker trip, simply allow the machine to cool for 2 minutes and then reset the
circuit breaker by pressing the button back in to allow the machine to come back on.
If the circuit breaker continues to trip, have an electrician diagnose the cause of the
fault.
9

10
REPLACEMENT PARTS LIST
(DMS-18 MODEL)

ITEM#I
PART#
1*
9863230
2 9863229
3 9862317
4 9862316
5 9862313
6*
9861174
7 9861166
8 9861163
9 9861146
10 9861134
11
9861111
12
9861005
13
9860270
14
9860230
15
9860102
16
9860090
17
9860082
18
9161130
19
9154042
20 9150050
21
87619
22 8601262
23 79418
24 74609
25*
72231
26
71011
27*
70968
28 70966
29 70913
30*
70912
31
70883
32
70870
33
70268
34
70128
35
70009
36
65811
37
63622
38
63320
39
6101013
40 59902
41
40980
42 37842
43 33605
44 30910
45 28159
46 27144
47 25151
48 25143
49 21482
50
16187
51
15547
52
15339
53
14696
54
14524
REPLACEMENT PARTS LIST
(DMS-18 MODEL)
TITLE
ITEM#I
PART# TITLE
HANDLE BRACKET DMS-180
55
14233 LAMP
ID RED 120V 1/2" HOLE
PLATEN ADAPTER DMS-180
56
13919 WASHER LOCK HEL SPR #4 ZP
LINK SPACER
57
13250 CORD GRIP HEYCO 1557 RDD201
LINK PIN SHORT
58
11434 DECAL, FOR SERVICE 2 X .5
DMS-18 PIVOT STOP SLEEVE
59
11431 DECAL, DOUGHXPRESS DOMED 3 X 1
DMS-X SERIES PACKAGING 60 10963 DECAL, QR CODE DXP
DEBRIS CATCH
61
10870 CAP 0.687IDx0.625T BLK 475F
INSULATOR, HANDLE BRACKET 62 10769 BOLT 5/16-18x1.000
DMS-18 UPPER PLATEN JACK 63 10664 DECAL MADE
IN USA
DMS-18 LOWER PLATEN 64 10550 DECAL THICK THIN
DMS-18 MAIN SHAFT 65 10430 SCREW FHSKT 3/8-16 X 0.750 SS
LINK PIN LONG 66 10347 CIRCUIT BKR 1-POLE PTR 15A ST
DMS-18 FRAME WELDMENT
DMS-18 SHAFT LINKAGE ASSY
DMS-18 MAIN ARM WELDMENT WITH STOP
DMS-18 UPPER PLATEN 120 V LH
ASSEMBLY, HANDLE DMS-180
20E/DMS-18 ADJ ROD ASSY
TXM-15 CONTROL BOX COVER ANGLED
TXM-15 CONTROL BOXASSEMBLY
NUT 5/16-18 JAM
WASHER FLT .406X1.00 HAYSITE
WASHER LOCK HEL SPR 3/8 ZP
CORDSET 120v 16/3
SJOW 5-15P
TERM
BO 601-3-KT37,38,39
M-DECAL DOUGHXPRESS
WIRE KIT DMS-18 120V
CON CABLE GLAND MCG-1/2
RETAINING RING EXT 0.625 E
MANUAL OWNERS DMS-18
WASHER FLT .640x1 .188x.032 SS
DMS18 THIN WASHER
DECAL HIX I.D.
3" X 3" SILVER
WASHER FLT .125x0.313x.025 ZPS
WASHER FLT .406x0.813x.080 ZPS
SCREW FHSKT 1/4-20 X .875 SS
BEARING THRUST .500x0.937x.078
BEARING WSHR .500x0.937x.031
OM 18 HANDLE OUTER
LEVELER 3/8-16x2-NS-NYLON
PLUG HOLE 3/4" STL
NI PLATED
SWITCH ROCKER DPST POWER
DECAL, UNPLUG MACHINE
WASHER LOCK HEL SPR 5/16 ZP
SCREW CPSKT 3/8-16x1 .250
SCREW SET 1/4-20x0.500 SS
NUT 1/2-20 JAM
KNOB PHENOLIC 1/2-20 4 ARM
SCREWTAP 8x0.500 PHPH
PLUG TUBE 1.5x3x.083-.134 BLK
WASHER FLT .531x1.000x.063 ZPS
SCREW MACHINE 10-24 X .500 PHPH
LOCKNUT1~"APPLBL50
SCREW MCH 4-40X0.250 PHPH 11

12
REPLACEMENT PARTS LIST
(DMS-2-18 MODEL)

ITEM#I
PART#
1 9863230
2 9863229
3 9862317
4 9862316
5 9862313
6*
9861174
7 9861166
8 9861163
9 9861146
10
9861111
11
9861005
12
9860270
13
9860230
14
9860180
15
9860170
16
9860102
17
9860082
18
9161130
19
9154042
20 9150050
21
87619
22 8601262
23 84368
24 79418
25 72495
26 72231
27 71057
28
71011
29 70966
30
70913
31*
70912
32
70883
33
70870
34
70268
35
70128
36
70009
37*
69086
38
65811
39
63622
40 63320
41
6101013
42 59902
43 40980
44 37842
45 33605
46 30910
47 29579
48 28159
49 27144
50
25151
51
25143
52
21482
53
19488
54
16709
REPLACEMENT PARTS LIST
(DMS-2-1BMODEL)
TITLE
ITEM#I
PART# TITLE
HANDLE BRACKET DMS-18O
55
16187 PLUG TUBE 1.5x3x.083-.134 BLK
PLATEN ADAPTER DMS-18O
56
15547 WASHER FLT .531x1.000x.063 ZPS
LINK SPACER
57
15339 SCREW MACHINE 10-24 X .500 PHPH
LINK PIN SHORT
58
14696
LOCKNUT1~"APPLBL50
DMS-18 PIVOT STOP SLEEVE
59
14621 NUT 6-32 ZPS
DMS-X SERIES PACKAGING 60 14605 NUT 5/16-18 ZPS
DEBRIS CATCH
61
14524 SCREW MCH 4-40X0.250 PHPH
INSULATOR, HANDLE BRACKET 62 14241 LAMP
ID RED 220V 1/2" HOLE
DMS-18 UPPER PLATEN JACK 63 13919 WASHER LOCK HEL SPR #4 ZP
DMS-18 MAIN SHAFT 64 13250 CORD GRIP HEYCO 1557 RDD201
LINK PIN LONG 65 11434 DECAL, FOR SERVICE 2 X
.5
DMS-18 FRAME WELDMENT 66
11431 DECAL, DOUGHXPRESS DOMED 3 X 1
DMS-18 SHAFT LINKAGE ASSY 67 10963 DECAL, QR CODE DXP
DMS-2-18 LOWER PLATEN 68 10870 CAP 0.687IDx0.625T BLK 475F
DMS-2-18 UPPER PLATEN ASSY 69 10664 DECAL MADE
IN USA
DMS-18 MAIN ARM WELDMENT WITH STOP
70
10550 DECAL THICK THIN
ASSEMBLY, HANDLE DMS-18O
71
10430 SCREW FHSKT 3/8-16 X 0.750 SS
20E/DMS-18 ADJ ROD ASSY
72
10349 CIRCUIT BKR 1-POLE PTR 25A ST
TXM-15 CONTROL BOX COVER ANGLED
TXM-15 CONTROL BOXASSEMBLY
NUT 5/16-18 JAM
WASHER FLT .406X1.00 HAYSITE
RELAY SS 50A 90-280VAC INPUT
WASHER LOCK HEL SPR 3/8 ZP
CORDSET 220V 14/3 SJTOW6-20P
TERM
BO 601-3-KT37,38,39
RELAY SPST 40A220V
M-DECAL DOUGHXPRESS
CON CABLE GLAND MCG-1/2
RETAINING RING EXT 0.625 E
MANUAL OWNERS DMS-18
WASHER FLT .640x1 .188x.032 SS
DMS18 THIN WASHER
DECAL HIX I.D.
3" X 3" SILVER
WASHER FLT .125x0.313x.025 ZPS
WASHER FLT .406x0.813x.080 ZPS
WIRE KIT TXM-15 220v
SCREW FHSKT 1/4-20 X .875 SS
BEARING THRUST .500x0.937x.078
BEARING WSHR .500x0.937x.031
OM 18 HANDLE OUTER
LEVELER 3/8-16x2-NS-NYLON
PLUG HOLE 3/4" STL
NI PLATED
SWITCH ROCKER DPST POWER
DECAL, UNPLUG MACHINE
WASHER LOCK HEL SPR 5/16 ZP
CAPACITOR .03 MFD 1000VDC
SCREW CPSKT 3/8-16x1 .250
SCREW SET 1/4-20x0.500 SS
NUT 1/2-20 JAM
KNOB PHENOLIC 1/2-20 4 ARM
SCREWTAP 8x0.500 PHPH
RESISTOR
5K, 20 WATT OH MITE
WASHER FLT .156x0.375x.047 ZPS
13

BEFORE warranty repair you MUST get PriorAuthorization: Call 1-800-835-0606 Warranty will be voided otherwise.
doughXpress® will automatically register the equipment on the date it was shipped to you or your distributor. Ifthe
equipment was not purchased directly from HIX, but through a distributor (either domestic or foreign), please keep a copy
of their sales invoice showing the serial number and date it was sold/shipped to you with this warranty.
In this case, we will use the distributor's invoice date as the beginning warranty date. STAPLE A COPY OF YOUR
RECEIPT TO THIS WARRANTY and keep in a safe place to provide verification of your warranty should a problem occur.
Thank you.
Please fill in the following information and attach a copy of your receipt for your records.
Date Purchased: ________________ From: ___________________ _
Model#: __________________ Serial#: _________________ _
This warranty applies to equipment manufactured by the HIX Corporation (HIX), Pittsburg, Kansas, U.S.A. HIX warrants
to the original purchaser, the full line of doughXpress® product against defects in workmanship and material, except for
wear and tear for a period of one year parts and labor limited warranty on most items, there are selected items which may
carry a two year warranty (refer to owners manual.) All dough press carts, compressors, and accessories are warranted
for 90 days from the date of purchase. Repairs include parts and labor only, excluding is the following:
1. Overtime Labor Rates
2. Expedited Freight for Parts
3. doughXpress® assumes no responsibility for down time or loss of product. All defective parts must be returned to
doughXpress® for credit. Repairs must be pre-authorized by doughXpress® prior to work commencing.
4. Travel time is not covered by doughXpress®, unless pre-authorized by doughXpress®. In the event of a defect,
doughXpress®, at its option, will repair, replace or substitute the defective item at no cost during this period subject
to the limitations of insurance and shipping costs stated below.
This warranty does not cover normal wear and tear, damages due to accident, misuse/abuse, alterations or damage
due to neglect, or lack of proper lubrication or maintenance. doughXpress® shall not be responsible for repairs or alter-
ations made by any person without the prior written authorization by doughXpress®. This warranty is the sole and exclu-
sive warranty of doughXpress® and no person, agent, distributor, or dealer of doughXpress® is authorized to change,
amend or modify the terms set forth herein, in whole or in part.
In the case of a problem with the equipment identified herein, doughXpress® should be contacted during regular busi-
ness hours to discuss the problem and verify an existing warranty. doughXpress® personnel will assist the customer to
correct any problems which can be corrected through operation or maintenance instructions, simple mechanical adjust-
ments, or replacement of parts. In the event the problem cannot be corrected by phone, and upon the issuance of a return
authorization by doughXpress®, the equipment shall be returned to doughXpress® or an authorized service representa-
tive. All insurance, packaging and shipment/freight costs are solely the responsibility of the customer, and doughXpress®
shall not be responsible for improper handling or damage in transit.
doughXpress® customer service personnel may be contacted for complete return authorization and reconditioning infor-
mation. This expressed warranty is given in lieu of any and all other warranties, whether expressed or implied, including
but not limited to those of merchantability and fitness for a particular purpose, and constitutes the only warranty made by
doughXpress®. In no event shall doughXpress®' liability for breach of warranty extend beyond the obligation to repair or
replace the nonconforming goods. doughXpress® shall not be liable for any other damages, either incidental or conse-
quential, or the action as brought in contract, negligence or otherwise.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
©2021
CORPORATION
1201 E. 27th Terrace• Pittsburg, KS 66762 • U.S.A.
Phone: [phone] • Fax: [phone]
Web site: hixcorp.com • E-Mail: [email protected] 70912 rev H