Holman PRO469 User manual

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User Guide
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Contents
Introduction 3
Correct Power-up Procedure 3
Features 3
Overview 4
Programming 5
Set Automatic Program 5
Set Current Time, Day and Date 5
Set Start Times 6
Set Watering Days 6
Set Run Times 7
Set Additional Programs 7
Manual Operation 8
Run a Single Station 8
Edit the Default Manual Run Time 8
Run a Program 8
Stacking Programs 8
Other Features 9
Stop Watering 9
Stacking Start Times 9
Automatic Backup 9
Rain Sensor 9
Rain Delay 10
Dual Pump Selection 10
Display Contrast 10
Water Budgeting and Seasonal Adjustment 10
Fault Indication Feature 11
System Test 11
Clearing the Programs 11
Program Rescue Feature 11
Installation 12
Mounting the Controller 12
Electrical Hook-up 12
Field Wiring Connections 12
Power Supply Connections 12
Terminal Block Layout 13
Valve Installation and Power Supply Connection 13
Station Valve Installation 14
Pump Start Relay Connection 15
Pump Protection (System Test) 15
Single Phase Pump Installation 15
Troubleshooting 16
Electrical Specifications 17
Electrical Outputs 17
Overload Protection 17
Power Failure 17
Wiring 17
Servicing 18
Servicing your Controller 18
Warranty 19
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Introduction
Your PRO469 Multi-Program Irrigation Controller
is available in 6 and 9 station configurations.
Designed to cover a wide range of applications
from residential and commercial turf, to light
agriculture, and professional nursery.
This controller has a possible 3 separate programs
with up to 12 starts per day. The controller has a 7 day
watering schedule with individual day selection per
program or a 365 calendar for odd/even day watering
or selectable interval watering schedules from every day
to every 15th day. Individual stations can be allocated to
one or all programs and can have a run time of 1 minute
to 12 hours 59 minutes or 25 hours if the water budget
is set to 200%. Now with “Water Smart Seasonal Set”
which allows the automatic run times to be adjusted
in percentage from “OFF” to 200% per month.
We have always been concerned with sustainable
water usage. The controller has many water saving
features that can be used to maintain the highest
standard of plant quality with the least amount of water
consumption. The integrated budget facility allows global
changes of run times without affecting programmed
run times. This allows for decreasing total water
consumption on days of minimal evaporation.
Correct Power-up Procedure
1. Connect to AC Power
2. Install a 9V battery to increase
the life of the coin battery
Batteries will maintain the clock
Features
L6 and 9 station models
LToroidal high capacity transformer
rated to 1.25AMP (30VA)
LOutdoor model with an inbuilt transformer
includes lead and plug, for Australia
L3 programs, each of which has 4 start times,
maximum of 12 start times per day
LStation run times from 1 minute to
12 hours and 59 minutes
LSelectable watering options: Individual 7 day
selection, Even, Odd, Odd -31, interval watering
day selection from every day to every 15th day
LWatering budgeting feature allows quick
adjustment of the station run times by
percentage, from OFF to 200%, by month
LRain sensor input will turn off all stations or selected
stations during wet periods, if a sensor is installed
LPermanent memory feature will retain
automatic programs during power failures
LManual functions: run a program or group of
programs once, run a single station, with a test
cycle for all stations, OFF position to stop a watering
cycle or to stop automatic programs during winter
LPump output to drive a 24VAC coil
LReal-time clock backed up with 3V
Lithium battery (pre-fitted)
LContractor recall feature
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Overview
1. LCD display
2.
3.
4.
5.
6.
7. MAIN DIAL
8. SENSOR switch
9. Terminal cover
1
6
7
8
9
2 3 4 5
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This controller has been designed with 3 separate programs to allow different
landscape areas to have their own individual watering schedules
A PROGRAM is a method of grouping stations (valves) with similar watering requirements to water
on the same days. These stations will water in sequential order and on the days selected.
LGroup the stations (valves) which are watering similar landscape areas together. For example, turf, flower
beds, gardens–these different groups may require individual watering schedules, or PROGRAMS
LSet the current time and correct day of the week. If odd or even day watering is going to
be used, make sure the current year, month and day of the month is correct
To select a different PROGRAM, press . Each press will move to the next PROGRAM number. This is handy for
quick reviewing of previously entered information without losing your place in the programming cycle
Set Automatic Program
Set the automatic PROGRAM for each group of stations
(valves) by completing the following three steps:
1. Set watering START TIMES
For each start time, all the stations (valves)
selected for the PROGRAM will come on in
sequential order. If two start times are set,
the stations (valves) will come on twice
2. Set WATER DAYS
3. Set RUN TIME durations
This controller has been designed for quick
intuitive programming. Remember these
simple tips for hassle free programming:
One push of a button will increment one unit
Holding a button down will fast scroll through units
During the programming, only flashing
units are able to be set
Adjust flashing units using or
Press or to scroll through settings as desired
The MAIN DIAL is the primary device
for selecting an operation
Press to select different PROGRAMS. Each push
on this button will increment one PROGRAM number
Set Current Time, Day and Date
1. Turn the dial to DATE+TIME
2. Use or to adjust the flashing minutes
3. Press and then use or to
adjust the flashing hours
AM/PM must be set correctly.
4. Press and then use or to adjust
the flashing days of the week
5. Press repeatedly until the calendar date
appears on the display with the year flashing
The calendar only needs to be set when
selecting odd/even day watering
6. Use or to adjust the year
7. Press and then use or to
adjust the flashing month
8. Press and then use or to
adjust the flashing date
To return to the clock, turn the dial back to AUTO
Programming
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Programming (continued)
Set Start Times
All stations will run in sequential
order for each start time
LFor this example, we will set a
START TIME for PROG No. 1
1. Turn the dial to START TIMES and
ensure that PROG No. 1 is showing
If not, press to cycle through the
PROGRAMS and select PROG No. 1
2. START No. will be flashing
3. Use or to change the START No. if required
4. Press and the hours for your
selected START No. will flash
5. Use or to adjust if required
Ensure AM/PM is correct
6. Press and the minutes will flash
7. Use or to adjust if required
Each PROGRAM can have up to 4 START TIMES
8. To set an additional START TIME, press
and START No. 1 will flash
9. Advance to START No. 2 by pressing
10. Follow steps 4-7 above to set a
START TIME for START No. 2
To enable or disable a START TIME, use or
to set both the hours and minutes to zero
To cycle through and change
PROGRAMS, press repeatedly
Set Watering Days
LThis unit has individual day, EVEN/ODD date,
ODD-31 date and INTERVAL DAYS selection
Individual Day Selection:
LTurn dial to WATER DAYS and PROG No. 1 will show
11. If not, use to select PROG No. 1
12. MON (Monday) will be flashing
13. Use or to enable or disable
watering for Monday respectively
14. Use or to cycle through the days of the week
Active days will be shown with underneath
ODD/EVEN Date Selection
LSome regions only allow watering on odd dates if
the house number is odd, or likewise for even dates
LTurn dial to WATER DAYS and PROG No. 1 will show
15. Press repeatedly to cycle past FRI until
ODDDAYS or EVEN DAYS is showing accordingly
Press again for ODD-31 if necessary
The 365-day calendar must be set correctly for this
feature, (see Set Current Time, Day and Date)
LThis controller will take leap years into account
Interval Day Selection
1. Turn dial to WATER DAYS and PROG No. 1 will show
2. Press repeatedly to cycle past FRI until
INTERVAL DAYS is showing accordingly
INTERVAL DAYS 1 will be flashing
Use or to select from 1 to 15 day intervals
Example: INTERVAL DAYS 2 means the
controller will run the program in 2 days time
The next active day is always changed to 1,
meaning tomorrow is the first active day to run
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Programming (continued)
Set Run Times
This is the length of time that each station (valve)
is scheduled to water on a particular program
Maximum watering time is 12 hours
59 minutes for each station
A station can be assigned to any or
all of the possible 3 programs
1. Turn the dial to RUN TIMES
STATION No. 1 will be flashing labelled
as OFF, as shown above, meaning it has
no RUN TIME programmed in it
LThe controller has permanent memory so
when there is a power failure, even if the
battery is not installed, the programmed
values will be restored to the unit
2. Press or to select the station (valve) number
3. Press and OFF will flash
4. Press or to adjust the RUNTIME
minutes as desired
5. Press and the RUNTIME hours will flash
6. Press or to adjust the
RUNTIME hours as desired
7. Press and the STATION No. will flash again
8. Press or to select another station (valve),
and repeat steps 2-7 above to set a RUN TIME
To turn a station OFF, set both the
hours and minutes to 0, and the display
will flash OFF as shown above
LThis completes the setup procedure for PROG No. 1
Set Additional Programs
Set schedules for up to 6 PROGRAMS
by pressing when setting up START
TIMES, WATERINGDAYS and RUN
TIMES as previously outlined
LAlthough the controller will run automatic
programs with the MAIN DIAL in any position
(with the exception of OFF), we recommend to
leaving the main dial on AUTO position when
not programming or running manually
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Manual Operation
Run a Single Station
The maximum run time is 12hours59minutes
1. Turn the dial to RUN STATION
STATION No. 1 will be flashing
The default manual run time is 10minutes–to edit
this, see Edit the Default Manual Run Time below
2. Use or to select the desired station
The selected station will start running and
the RUNTIME will decrease accordingly
If there is a pump or master valve connected,
PUMP A will be shown in the display,
indicating the pump/master is active
3. Press and the RUN TIME minutes will flash
4. Use or to adjust the minutes
5. Press and the RUN TIME hours will flash
6. Use or to adjust the hours
The unit will revert to AUTO after the time has lapsed
LIf you forget to turn the dial back to AUTO,
the controller will still run programs
7. To stop watering immediately, turn the dial to OFF
Edit the Default Manual Run Time
1. Turn the dial to RUN STATION
STATION No. 1 will flash
2. Press and the RUN TIME minutes will flash
3. Use or to adjust the RUN TIME minutes
4. Press and the default RUN TIME hours will flash
5. Use or to adjust the RUN TIME hours
6. Once the desired RUN TIME is set, press to
save this as the default manual RUN TIME
LThe new default will now always appear
when the dial is turned to RUN STATION
Run a Program
1. To manually run a complete program
or to stack multiple programs to run,
turn the dial to RUN PROGRAM
OFF will flash on the display
2. To enable a PROGRAM, press and
the display will change to ON
If no RUN TIME has been set for the desired
PROGRAM, the above step will not work
3. To run the desired PROGRAM immediately, press
Stacking Programs
LThere may be times when it is desirable to
run more than one program manually
LThe controller allows this to occur using its unique
facility of enabling a program, before running it
LFor example, to run PROG No. 1 and also
PROGNo. 2, the controller will manage stacking
of the programs so they do not overlap
1. Follow steps 1 and 2 of Run a Program
to enable a single PROGRAM
2. To select the next PROGRAM press P
3. Enable the next PROGRAM by pressing
To disable a program number, press
4. Repeat steps 2-3 above to enable
additional PROGRAMS
5. Once all desired PROGRAMS have been
enabled, they can be run by pressing
LThe controller will now run all PROGRAMS
that have been enabled in sequential order
LThis method can be used to enable any, or all
of the available programs on the controller.
When running programs in this mode the
BUDGET% will alter the RUNTIMES of
each individual station accordingly
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Other Features
Stop Watering
To stop an automatic or manual watering
schedule, turn the dial to OFF
For automatic watering remember to turn the dial
back to AUTO, as OFF will stop any future watering
cycles from occurring
Stacking Start Times
Should you accidentally set the same
STARTTIME on more than one PROGRAM, the
controller will stack them in sequential order
All programmed STARTTIMES will be watered from
the highest number first
Automatic Backup
LThis product is fitted with permanent memory
LThis allows the controller to hold all stowed values
even in the absence of power sources, which means
that programmed information will never be lost
Fitting a 9V battery is recommended to
extend the life of the coin battery but it will
not provide sufficient power run the display
If the battery is not fitted, the real time clock is
backed up with a lithium coin battery that has
been factory fitted–when the power returns
the clock will be restored to the current time
It is recommended that the 9V battery is
fitted and it is changed every 12 months
The display will show FAULT BAT in the display
when the battery has a week left to run–when this
occurs, replace the battery as soon as possible
If the AC power is off, the display will not be visible
Rain Sensor
1. When installing a rain sensor, first
remove the factory fitted link between
the Cand Rterminals as shown
2. Replace with the two wires from the rain sensor
into these terminals, polarity NOT required
3. Toggle the SENSOR switch to ON
4. Turn the dial to SENSOR to enable your
rain sensor for individual stations
The default mode is ON for all stations
If a station is labelled ON on the display,
this means your rain sensor will be able to
control the valve in the instance of rain
Should you have a station that always needs to be
watered, (such as an enclosed greenhouse, or plants
that are under cover) the rain sensor can be turned
OFF to continue watering during rainy conditions
5. To turn a station OFF, press to cycle through
and select the desired station, then press
6. To toggle a station back ON, press
To disable the rain sensor and allow all stations
to water, toggle the SENSOR switch to OFF
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Rain Delay
To adjust the timing of your rain sensor, this
controller features a RAIN DELAY setting
LThis allows a specific delay time to
elapse after the rain sensor has dried out
before the station will water again.
1. Turn the dial to SENSOR
2. Press to access the RAIN DELAY screen
The INTERVAL DAYS value will now be flashing
3. Use or to alter the rain delay time
in increments of 24 hours at a time
A maximum delay of 9 days can be set
Pump Connection
LThis unit will allow stations to be assigned to a pump
The default position is that all stations
are assigned to PUMP A
1. To change individual stations, turn the dial to PUMP
2. Press to cycle through each station
3. Use or to toggle PUMP A to
ON or OFF respectively
Display Contrast
1. To adjust the LCD contrast, turn the dial to PUMP
2. Press repeatedly until the display reads CON
3. Use or to adjust the display contrast as desired
4. To save your setting, turn the dial back to AUTO
Water Budgeting and Seasonal Adjustment
Automatic station RUN TIMES can be adjusted
by percentage as the seasons change
LThis will save valuable water as RUNTIMES
can be adjusted quickly in spring, summer, and
autumn to reduce or increase water usage
For this function, it is important
to set the calendar correctly–see
Set Current Time, Day and Date for more details
1. Turn the dial to BUDGET–the display
will appear as follows:
LThis means the RUN TIMES are
set to a BUDGET% of 100%
LBy default, the display will show the current MONTH
For example, if STATION No. 1 is set to
10minutes then it will run for 10 minutes
If the BUDGET% changes to 50%, STATIONNo.1
would now run for 5 minutes (50% of 10 minutes
The budget calculation is applied to all
active STATIONS and RUN TIMES
2. Use or to cycle through the months 1to 12
3. Use or to adjust the BUDGET% in
10% increments for each month
This can be set for each month from OFF to 200%
LThe permanent memory function
will retain the information
4. To return to the clock, turn the dial to AUTO
5. If the BUDGET% for your current month is not
100%, this will be shown in the AUTO clock display
Other Features (continued)
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Other Features (continued)
Fault Indication Feature
LThis unit has a M205 1AMP glass fuse to protect the
transformer from power surges, and an electronic
fuse to protect the circuit from field or valve faults
The following fault indications can be displayed:
NO AC: Not connected to mains power
or transformer not working
FAULT BAT: 9V battery not connected or needs to be
replaced
System Test
1. Turn the dial to TEST STATIONS
The system test will begin automatically
LYour PRO469 will water every station
sequentially for 2 minutes each
2. Press to advance to the next station
before the 2 minute period has elapsed
It is not possible to go backwards
to a previous station
To restart the system test from STATIONNo.1, turn
the dial to OFF, and then back to TEST STATIONS
Clearing the Programs
As this unit has a permanent memory feature, the
best way to clear the PROGRAMS is as follows:
3. Turn the dial to OFF
4. Press twice until the display appears as follows:
5. Press to clear all PROGRAMS
The clock will be retained, and the other
functions for setting START TIMES,
WATERINGDAYS and RUN TIMES will be
cleared and returned to the start up settings
PROGRAMS can also be cleared by manually
setting START TIMES, WATERINGDAYS and
RUNTIMES individually back to their defaults
Program Rescue Feature
1. To upload Program Recall Feature turn the dial
to OFF and press and simultaneously–
LOAD UP will appear on the screen
2. Press to complete the process
To re-install Program Recall Feature
turn the dial OFF and press
LOAD will appear on the screen
Press to return to the original stored program
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Mounting the Controller
Install the controller near a 240VAC
outlet–preferably in a house, garage,
or exterior electrical cubicle
For ease of operation, eye level
placement is recommended
Ideally, your controller location should
not be exposed to rain or areas prone
to flooding or heavy water
This inbuilt controller comes with an
internal transformer and is suitable
for outdoor or indoor installation
The housing is designed for outdoor
installation but the plug needs to be installed
in a weatherproof socket or under cover
Fasten the controller using the key hole slot
positioned externally on the top centre and the
additional holes positioned internally under the
terminal cover
Electrical Hook-up
All electrical work must be carried out
in accordance with these instructions,
following all applicable local, state
and federal codes pertaining to the
country of installation–failure to do so
will void the controller's warranty
Disconnect mains power supply
before any maintenance work to the
controller or valves is undertaken
Do not attempt to wire any high voltage items
yourself, i.e. pumps and pump contactors or
hard wiring the controller power supply to the
mains–this is the field of a licensed electrician
Serious injury or death could result from
improper hook up–if in doubt consult your
regulatory body as to what is required
Field Wiring Connections
1. Prepare wire for hook-up by cutting the wires to
the correct length and stripping approximately
0.25 inches (6.0mm) of insulation from the
end to be connected to the controller
2. Ensure terminal block screws are loosened
sufficiently to permit easy access for wire ends
3. Insert stripped wire ends into the clamp
aperture and tighten screws
Do not over tighten as this may
damage the terminal block
A maximum of 0.75 amps may
be supplied by any output
4. Check the inrush current of your
solenoid coils before connecting more
than two valves to any one station
Power Supply Connections
It is recommended that the transformer is not
connected to a 240VAC supply which is also
servicing or supplying motors (such as air
conditioners, pool pumps, refrigerators)
Lighting circuits are suitable as power sources
Installation
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Installation (continued)
Terminal Block Layout
1. 24VAC 24VAC power supply connection
2. COM Common wire connection to field wiring
3. SENS Input for rain switch
4. PUMP 1 Master valve or pump start output
5. ST1–ST9 Station (valve) field connections
Use a 2 amp fuse
Valve Installation and Power Supply Connection
The purpose of the master valve is to shut off the water supply to the irrigation system
when there is a faulty valve or none of the stations are operating correctly
It is used like a back-up valve or fail safe device and is installed at the start of the irrigation system where it is
connected to the water supply line
24VAC C R M 1 2 3 4 5 6 7 98
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Installation (continued)
Station Valve Installation
Up to two 24VAC solenoid valves can be
connected to each station output and wired
back to the Common (C) connector
With long cable lengths, voltage drop
can be significant, especially when more
than one coil is wired to a station
As a good rule of thumb select your cable
as follows: 0–50m cable dia 0.5mm
L50–100m cable dia 1.0mm
L100–200m cable dia 1.5mm
L200–400m cable dia 2.0mm
When using multiple valves per station, the
common wire needs to be larger to carry more
current. In these circumstances choose a common
cable one or two sizes larger than required
When making connections in the field, only
ever use gel filled or greased filled connectors.
Most field failures occur due to poor
connections. The better the connection here,
and the better the waterproof seal the longer
the system will perform without trouble
To install a rain sensor, wire it between the Common
(C) and the Rain Sensor (R) terminals as shown
1
2
3
4
5
6
7
M
89
RAIN
SENSOR:
OPTIONAL
24VAC C R M 1 2 3 4 5 6 7 98
C
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Pump Start Relay Connection
LThis controller does not provide mains power
to drive a pump–a pump must be driven via
an external relay and contactor setup.
LThe controller provides a low voltage signal
that actuates the relay which in turn enables
the contactor and finally the pump
Although the controller has permanent memory and
thus a default program will not cause erroneous
valve actuation as in some controllers, it is still good
practice when using a system where the water
supply comes from a pump to connect unused
stations on the unit back to the last used station
This in effect, inhibits the chances of the
pump ever running against a closed head
Pump Protection (System Test)
LIn some circumstances not all operational
stations may be hooked up–for example,
if the controller was capable of running 6
stations but there were only 4 field wires and
solenoid valves available for connection
This situation can pose a risk to a pump when the
system test routine for the controller is initiated
The system test routine sequences through
all available stations on the controller
In the above example this would mean stations
5 through to 6 would become active and would
cause the pump to operate against a closed head
This could possibly cause permanent
pump, pipe and pressure vessel damage
It is mandatory if the system test routine is going
to be used, that all unused, spare stations,
should be linked together and then looped to
the last working station with a valve on it
Using this example, the connector block
should be wired as per the diagram below
Single Phase Pump Installation
It is recommended to always use a relay between the controller and the pump starter
C 1234
24VAC C R M 1 2 3 4 5 6 7 98
PUMP
MOTOR
MAGNETIC
STARTER
24VAC AC RELAY
POWER SUPPLY
M
Installation (continued)
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Troubleshooting
Symptom Possible Cause Suggestion
No display Faulty transformer
or blown fuse
Check fuse, check field wiring,
check transformer
Single station not working
Faulty solenoid coil, or
break in field wire
Check fault indicator
in display
Check solenoid coil (a good solenoid coil
should read around 33ohms on a multi
meter). Test field cable for continuity.
Test Common cable for continuity
No automatic start Programming error or
blown fuse or transformer
If unit works manually then check
the programming. If not then check
the fuse, wiring and transformer.
Buttons not responding
Short on button or
programming not correct.
Unit may be in sleep
mode and no AC power
Check instruction book to ensure
programming is correct. If buttons
still not responding then return
panel to supplier or manufacturer
System coming on at random
Too many start times
entered on automatic
programs
Check number of start times entered
on each program. All stations will
run once for every start. If fault
persists return panel to supplier
Multiple stations running at once Possible faulty driver triac
Check wiring and swap faulty station
wire’s on the controller terminal block
with known working stations. If the
same outputs are still locked on, return
panel to supplier or manufacturer
Pump start chattering Faulty relay or
pump contactor
Electrician to check voltage
on relay or contactor
Display cracked or missing segments Display damaged
during transportation Return panel to supplier or manufacturer
Sensor input not working Sensor enable switch in the
OFF position or faulty wiring
Slide switch on front panel to the
ON position, test all wiring and
make sure the sensor is a normally
closed type. Check programming
to make sure sensor is enabled
Pump not working on a specific
station or program
Programming error with
pump enable routine
Check programming, using the manual
as a reference and correct mistakes
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Electrical Specications
Electrical Outputs
Power Supply
LMains supply: This unit runs off a 240
volt 50 hertz single phase outlet
LThe controller draws 30 watt at 240VAC
LThe internal transformer reduces the 240VAC
to an extra low voltage supply of 24VAC
LThe internal transformer is fully compliant
with AS/NZS 61558-2-6 and has been
independently tested and judged to comply
LThis unit has a 1.25AMP low energy, high efficient
toroidal transformer for long life performance
Electrical Power Supply:
LInput 24 volts 50/60Hz
Electrical Outputs:
LMaximum of 1.0 amp
To Solenoid Valves:
L24VAC 50/60Hz 0.75 amps max
Up to 2 valves per station on the inbuilt model
To the Master Valve/Pump Start:
L24VAC 0.25 amps max
Transformer and fuse capacity must be
compatible with output requirements
Overload Protection
LStandard 20mm M-205 1 amp fast blow glass
fuse, protects against power surges and electronic
fuse rated to 1AMP protects against field faults
LFaulty station skip function
Power Failure
LThe controller has permanent memory and
real time clock, so the data is always backed
up even with the absence of all power
LThe unit is factory fitted with a 3V CR2032 lithium
battery with up to 10 years memory backup
LThe 9V alkaline battery maintains the data
during power outages, and is recommended to
help maintain the life of the lithium battery
Tampering with the unit will void the warranty
The batteries do not run the outputs. The internal
transformer requires mains power to run the valves
Wiring
Output circuits should be installed and protected
in accordance with wiring code for your location
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Servicing
Servicing your Controller
The controller should always be serviced by an authorised agent. Follow these steps to return your unit:
1. Turn the mains power off to the controller
If the controller is hard-wired, a qualified electrician will be required to remove the entire unit, depending on the fault
2. Proceed to either unplug and return the entire controller with transformer or
disconnect the panel assembly only for servicing or repair
3. Disconnect the 24VAC leads at the controller 24VAC terminals on the very left hand side of the terminal block
4. Clearly mark or identify all valve wires according to the terminals they are connected to, (1–9)
This allows you to easily wire them back to the controller, maintaining your valve watering scheme
5. Disconnect valve wires from the terminal block
6. Remove the complete panel from the controller housing by unscrewing the two screws
in the lower corners of the fascia (both ends of the terminal block)
7. Remove the complete controller from the wall unplugging the lead
8. Carefully wrap the panel or controller in protective wrapping and pack in a
suitable box and return to your service agent or the manufacturer
Tampering with the unit will void the warranty.
9. Replace your controller panel by reversing this procedure.
The controller should always be serviced by an authorised agent
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Warranty
3 Year Replacement Guarantee
Holman offers a 3 year replacement guarantee with this product.
In Australia our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
As well as your statutory rights referred to above and any other rights and remedies you have under
any other laws relating to your Holman product, we also provide you with a Holman guarantee.
Holman guarantees this product against defects caused by faulty workmanship and materials for
3 years domestic use from the date of purchase. During this guarantee period Holman will replace
any defective product. Packaging and instructions may not be replaced unless faulty.
In the event of a product being replaced during the guarantee period, the guarantee on the replacement product
will expire 3 years from the purchase date of the original product, not 3 years from the date of replacement.
To the extent permitted by law, this Holman Replacement Guarantee excludes liability for consequential
loss or any other loss or damage caused to property of persons arising from any cause whatsoever. It also
excludes defects caused by the product not being used in accordance with instructions, accidental damage,
misuse, or being tampered with by unauthorised persons, excludes normal wear and tear and does not cover
the cost of claiming under the warranty or transporting the goods to and from the place of purchase.
Should you suspect your product may be defective and need some clarification or advice please contact us directly:
1300 716 188
[email protected]
11 Walters Drive, Osborne Park 6017 WA
If you are certain your product is defective and is covered by the terms of this warranty, you will
need to present your defective product and your purchase receipt as proof of purchase to the place
you purchased it from, where the retailer will replace the product for you on our behalf.
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Thanks for being a
#SMARTGARDENER
We really appreciate having you as a customer, and would like to say thank you for choosing us.
We recommend registering your new product on our website. This will ensure we have
a copy of your purchase and activate an extended warranty. Keep up to date to with
relevant product information and special offers available through our newsletter.
www.holmanindustries.com.au/product-registration/
Thanks again for choosing Holman
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