Honeywell HEGSA002 User manual

518750-2960 - October 2004 – Rev. F HEMU001007
HEGSA002
ULTRAKey Controller
User Manual
User ManualUser Manual
User Manual

518750-2960 ii HEMU001007
Rev. F 10/15/04
ISSUE DATE REVISIONS
1 September 2000 Initial Release
Rev A December 2000 Added soft key and hard key default menus, hard key
functions, and SETMAX key code commands.
2 December 2000 Deleted interface box between ULTRAKey and MXAT200.
Rev A January 2001
Added model KEGSA008, changed references to MAX-1000
model numbers, revised Table 1 and Table 2, added
interface box for extending cable distance between
ULTRAKey and MAX-1000 or for connection to MAX-1000
RDAT200 with DB-15 connector.
Rev B May 2001 Added a glossary and added the procedure for addressing
KD6 Z-Series domes
Rev C December 2001
Added Ethernet port setup; added LCD B/L intensity
adjustment menu, corrected screen display for configuring a
soft key, added Icons for the button names, added selecting
a camera, selecting a monitor, programming a view, and
recalling a view; added alphanumeric entry capability for
MX14 or MXSYS04 subrack with an MX128E controller card,
added Appendix A.
Rev D February 2002 Added Var Freq Buzzer Configuration soft key in Hardware
Configuration Menu
Rev E December 2003
Deleted reference to models KEGSA004, KEGSA006, and
KEGSA008, revised references to RD530 to KEGS5300;
changed startup screen from Ultrak logo to Honeywell logo
(PCN 1486); added default keycode commands 143-145;
revised the Hard Key/func menu; revised config user menu;
updated the worldwide offices contact page, reformatted.
Rev F October 2004 PCN 1837 Rebranding/FirmwareRevision

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FCC COMPLIANCE STATEMENT
INFORMATION TO THE USER: This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at
his own expense.
CAUTION: Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.
USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND
COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND
STATUTES CONCERNING THE MONITORING AND RECORDING OF
VIDEO AND AUDIO SIGNALS. HONEYWELL VIDEO SYSTEMS SHALL
NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN
VIOLATION OF CURRENT LAWS AND STATUTES.

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Declaration Of Conformity
We, Honeywell International Inc.
165 Eileen Way
P.O. Box 9035
Syosset, NY 11791, U.S.A.
declare that our product(s):
Model number(s): HEGSA002
Type of equipment: CCTV Controller
are in conformity with the following standards:
EMC directive, 89/336/EEC
EN 61000-6-4:2001 Emissions standard and EN50130-4:1995+A1:1998 Immunity
standard
EN 55022 Radiated Class A, EN 55022 Conducted Class A
EN 610000-4-2 ESD, EN 61000-4-3 RF fields, EN 61000-4-4 EFT/burst, EN 61000-4-5
Surge,
EN 61000-4-6 RF-conducted, EN 610004-11 Dips/interruptions/variations
Safety directive, 73/23/EEC
EN 60065:1998 Safety requirements for audio, video and similar electronics apparatus

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IMPORTANT SAFEGUARDS
1. READ INSTRUCTIONS – All safety and operating instructions should be read before the unit is
operated.
2. RETAIN INSTRUCTIONS – The safety and operating instructions should be retained for future
reference.
3. HEED WARNINGS – All warnings on the unit and in the operating instructions should be adhered
to.
4. FOLLOW INSTRUCTIONS – All operating and use instructions should be followed.
5. CLEANING – Unplug the unit from the outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
6. ATTACHMENTS – Do not use attachments not recommended by the product manufacturer as
they may result in the risk of fire, electric shock, or injury to persons.
7. WATER AND MOISTURE – Do not use this unit near water or in an unprotected outdoor
installation, or any area which is classified as a wet location.
8. ACCESSORIES - Do not place this product on an unstable cart, stand, tripod,
bracket, or table. The product may fall, causing serious injury to a child or adult and
serious damage to the equipment. Use only with a cart, stand, tripod, bracket, or
table recommended by the manufacturer, or sold with the product. Any mounting of
the product should follow the manufacturer’s instructions and should use a mounting
accessory recommended by the manufacturer. Wall or shelf mounting should follow the
manufacturer’s instructions and should use a mounting kit approved by the manufacturer.
9. A product and cart combination should be moved with care. Quick stops, excessive force, and
uneven surfaces may cause the product and cart combination to overturn.
10. VENTILATION - Slots and openings in the cabinet and the back or bottom are provided for
ventilation and to ensure reliable operation of the equipment and to protect it from overheating.
These openings must not be blocked or covered. The openings should never be blocked by
placing the product on a bed, sofa, rug, or other similar surface. Equipment should never be
placed near or over a radiator or heat register. This product should not be placed in a built-in
installation, such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s
instructions have been adhered to.
11. POWER SOURCES – This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your home,
consult your product dealer or local power company. For products designed to operate from
battery power or other sources, refer to the operating instructions.
12. GROUNDING OR POLARIZATION – The power supply supplied with this unit may be equipped
with a polarized alternating-current line plug (a plug having one blade wider than the other). This
plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert
the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your
electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.

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IMPORTANT SAFEGUARDS, CONTINUED
13. OVERLOADING – Do not overload outlets and extension cords as this can result in a risk of fire or
electric shock.
14. POWER-CORD PROTECTION – Power supply cords should be routed so that they are not likely
to be walked on or pinched by items placed upon or against them, paying particular attention to
cords and plugs, convenience receptacles, and the point where they exit from the monitor.
15. OBJECT AND LIQUID ENTRY – Never push objects of any kind into this unit through openings as
they may touch dangerous voltage points or short-out parts that could result in a fire or electric
shock. Never spill liquid of any kind on the unit.
16. SERVICING – Do not attempt to service this unit yourself as opening or removing covers may
expose you to dangerous voltage or other hazards. Refer all servicing to qualified service
personnel.
17. DAMAGE REQUIRING SERVICE – Unplug the unit from the outlet and refer servicing to qualified
service personnel under the following conditions:
a. When the power-supply cord or plug is damaged.
b. If liquid has been spilled, or objects have fallen into the unit.
c. If the unit has been exposed to rain or water.
d. If the unit does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operating instructions as an improper adjustment of other
controls may result in damage and will often require extensive work by a qualified technician to
restore the unit to its normal operation.
e. If the unit has been dropped or the enclosure has been damaged.
f. When the unit exhibits a distinct change in performance - this indicates a need for service.
18. REPLACEMENT PARTS – When replacement parts are required, be sure the service technician
has used replacement parts specified by the manufacturer or have the same characteristics as the
original part. Unauthorized substitutions may result in fire, electric shock or other hazards.
19. SAFETY CHECK – Upon completion of any service or repairs to this unit, ask the service
technician to perform safety checks to determine that the unit is in proper operating condition.
20. LIGHTNING AND POWER LINE SURGES – For added protection of this unit during a lightning
storm, or when it is left unattended and unused for long periods of time, unplug it from the wall
outlet and disconnect the cable system. This will prevent damage to the unit due to lightning and
power-line surges.
21. HEAT – The product should be situated away from heat sources such as radiators, heat registers,
stoves, or other products (including amplifiers) that produce heat.
22. INSTALLATION – Do not install the unit in an extremely hot or humid location, or in a place
subject to dust or mechanical vibration. The unit is not designed to be waterproof. Exposure to
rain or water may damage the unit.

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IMPORTANT SAFEGUARDS, CONTINUED
23. WALL OR CEILING MOUNTING – The product should be mounted to a wall or ceiling only as
recommended by the manufacturer

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EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol within an equilateral triangle is intended to
alert the user to the presence of uninsulated "dangerous voltage" within the product's
enclosure that may be of sufficient magnitude to constitute a risk of electric shock to
persons.
The exclamation point within an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instruction in the literature
accompanying the product.
CAUTION
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO
NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
WARNING: DO NOT INSERT ANY METALLIC OBJECT THROUGH
VENTILATION GRILLS THIS PRODUCT TO RAIN OR MOISTURE.
WARNING: THIS UNIT MUST BE OPERATED WITH A PROPERLY
GROUNDED 3-PIN CONNECTION.
NON-OBSERVANCE OF THIS STANDARD PRACTICE MAY RESULT IN A
STATIC ELECTRICITY BUILD-UP THAT MAY RESULT IN AN ELECTRIC
SHOCK WHEN EXTERNAL CONNECTIONS ARE TOUCHED.

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GLOSSARY
TERM DEFINITION
ULTRAKey MAX-1000 keyboard with LCD touch screen. Model number HEGSA002.
Soft Keys Keys programmed on an LCD touch screen menu.
Hard Keys Keys with physical buttons.
MAX1000 MAX-1000 CCTV Management System.
MXAT200 MAX-1000 Control computer.
Menu A menu defined on the ULTRAKey LCD touch screen.
MAX Key Code The numeric key identifier to be sent to the MAX-1000 MXAT200X
controller. Range = 1 to 999.
Start up menu The "home" menu on the ULTRAKey LCD touch screen.
Keyboard address The identifying address assigned to an ULTRAKey keyboard. Range = 1-
99.
PreShot (View/Preset) A PreShot/View/Preset is a camera/lens position including, pan, tilt, zoom,
and focus that can be given a title and stored in a “smart” pan and tilt unit.
Up to 100 PreShots can be programmed and stored in each
HD6iUltraDome.
PreShots are programmed using a system controller. An operator can
send a dome to a programmed PreShot using the controller.

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NOTES:

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TABLE OF CONTENTS
SECTION 1: INTRODUCTION ................................................................................................................1
1.1 PRODUCT DESCRIPTION ............................................................................................................1
1.2 HARDWARE FEATURES...............................................................................................................1
SECTION 2: INSTALLATION..................................................................................................................3
2.1 CONNECTIONS............................................................................................................................3
SECTION 3: SETUP AND OPERATION..................................................................................................7
3.1 PROGRAMMING...........................................................................................................................7
3.2 CONVERTING FROM THE HEGS5300 (RD530) KEYBOARD TO THE ULTRAKEY KEYBOARD.7
3.3 OPERATION..................................................................................................................................7
3.4 RUN MODE...................................................................................................................................8
3.4.1 Selection Numbers.........................................................................................................17
3.4.2 Selecting a monitor ........................................................................................................18
3.4.3 Selecting a Camera........................................................................................................18
3.4.4 Controlling a PTZ camera ..............................................................................................19
3.4.5 Programming a PreShot (View)......................................................................................20
3.4.6 Sending a Camera to a View (PreShot) .........................................................................20
3.5 CONFIG MODE...........................................................................................................................21
3.5.1 Hardware Configuration.................................................................................................22
3.5.2 Manage Users ................................................................................................................27
3.5.3 Config Hard Keys...........................................................................................................29
3.5.4 Check Hardware.............................................................................................................33
3.5.5 Config User Menus.........................................................................................................34
3.5.6 Select Language ............................................................................................................39
3.5.7 Load Defaults .................................................................................................................39
3.5.8 Download Firmware .......................................................................................................40
3.5.9 Uploading/Downloading Data Files and Custom Settings ............................................44
3.5.9.1 Upload Data (Send File) from ULTRAKey............................................................47
3.5.9.2 Download Data to ULTRAKey (Receive Any File)................................................49
3.5.10 General Info....................................................................................................................50
3.6 ALPHANUMERIC ENTRY MODE ................................................................................................51
SECTION 4: MAINTENANCE ...............................................................................................................53
4.1 PREVENTIVE MAINTENANCE....................................................................................................53
4.2 TROUBLESHOOTING.................................................................................................................53
4.2.1 Booting with Default Configuration Parameters.............................................................53
4.3 RETURNING EQUIPMENT TO HONEYWELL VIDEO SYSTEMS................................................54

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TABLE OF CONTENTS, CONTINUED
APPENDIX A: KEY CODES...................................................................................................................55
A.1 MX14 CONTROLLER AND MXSYS04 SUBRACK WITH AN MX128E CONTROLLER CARD.....55
LIST OF FIGURES
Figure 1: Front View .....................................................................................................................................1
Figure 2: Rear View......................................................................................................................................3
Figure 3: Interface Box for Extending Distance Between ULTRAKey and MAX-1000 MXAT200................4
Figure 4: Interface Box for Connecting to MXAT200 with DB-15 Connector...............................................4
LIST OF TABLES
Table 1: Index For MAX-1000 Key Codes.................................................................................................10
Table 2: Default MAX-1000 Key Code Commands....................................................................................11
Table 3: ULTRAKey Hard Key Functions ....................................................................................................13
Table 4. COM Port Available Settings........................................................................................................24
Table 5. COM Port Default Settings ...........................................................................................................24

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PURCHASE INFORMATION
Date Purchased:
Serial Number:
Location Installed:

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NOTES:

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SECTION 1:
INTRODUCTION
1.1 PRODUCT DESCRIPTION
The ULTRAKey is an operator interface device that connects to the MAX-1000 MXAT200
controller. The ULTRAKey is a user-friendly touch screen interface for controlling
cameras, monitors, switchers, VCRs, etc. The interface has the capability of providing a
descriptive touch screen soft key for each camera configured in the system. The
ULTRAKey is interchangeable with a HEGS5300 (RD530) keyboard.
1.2 HARDWARE FEATURES
Figure 1: Front View
The ULTRAKey uses a 1/4 VGA LCD display that provides soft touch descriptive keys.
Soft keys are displayed in menus on the LCD screen. The menus are accessible either
from other soft keys or by pressing a hard key (mechanical key) on the keyboard. Status
messages from the MAX-1000 controller are displayed in a message box at the top of
the LCD display.
A joystick is provided for the pan, tilt, and zoom control of PTZ cameras. The joystick
resolution can be set for high (26 increments) or low (5 increments) using the touch
screen hardware configuration menu.
Two jog/shuttle controls are also provided. The response to the jog/shuttles is defined
in the SETMAX program.

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1.2 HARDWARE FEATURES, CONTINUED
Hard keys are provided for sending keystroke commands to the MXAT200 controller or
selecting menus on the LCD display. The function keys can be programmed using the
touch screen.
Numeric Keypad – the numeric keypad is used to enter numbers in programming
screens and entering camera numbers, monitor numbers, and other device numbers.

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SECTION 2:
INSTALLATION
2.1 CONNECTIONS
Ethernet Connection
AT Keyboard
COM 3
RS-232
Serial Port
COM 2
RS-232 Output
(In lieu of
RS-485 port)
RS-485 Output
(In lieu of
RS-232 port)
Not Used
COM 1
RS-485 Output
Input Power
9-12V @1.2A
Figure 2: Rear View
Power Supply – Model HEGSA002 is provided with a U.S. power cord, part number
849518-0261.
An AT-keyboard can be connected to the keyboard port. The AT-keyboard can be used
for entering alphanumeric text in the configuration menus.
COM1 (RS485 output port) is not used.
COM2 (RS232 serial port) on the ULTRAKey connects to the MAX-1000 MXAT200
controller to exchange commands and data. (The RS232 port on the back of the
ULTRAKey is aligned with the center of the VCR pause and record keys.) A 6-foot (2-
meter) coiled cable for connection between the ULTRAKey and the MXAT200 is
provided. Plug one end of the coiled cable into COM2 and the other end into any of the
ports on the MXAT200 configured for an RD530 keyboard.
An interface box is provided if the distance between the ULTRAKey and the MXAT200 is
greater than 6 feet (~2 meters). Plug the 6-foot coiled cable into one of the RJ-11
connectors on the interface box. Using standard telephone cable with RJ-11 connectors
on both ends, plug one end into an RJ-11 connector on the interface box and the other
end into the MXAT200. Refer to figure 3.

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2.1 CONNECTIONS, CONTINUED
Figure 3: Interface Box for Extending Distance Between
ULTRAKey and MAX-1000 MXAT200
NOTE: The interface box can also be used if the ULTRAKey is interfacing to an MAX-
1000 RDAT200 controller that requires a DB-15 connector. Plug one end of the coiled
cable into COM2 (RS232) on the ULTRAKey and the other end into one of the RJ-11
jacks on the interface box. A flipped cable with bare leads on one end and a DB-15
connector on the other end is required. Connect the DB-15 connector to the MAX-1000
RDAT200 controller and the bare leads to the terminals on the interface box. Refer to the
following table for the terminal pin-outs of the interface box.
Figure 4: Interface Box for Connecting to MXAT200 with DB-15 Connector

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2.1 CONNECTIONS, CONTINUED
The COM3 (DB-9 Male) RS-232 Port connects to a PC serial port for downloading and
uploading the ULTRAKey firmware and databases. The cable, part number 849518-
0401, for connection between the ULTRAKey and a PC is provided. Refer to paragraphs
3.5.8 and 3.5.9.
Ethernet – This RJ45 jack is for connection to a network.

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NOTES: