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What this Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser
that the product purchased (the “Product”) will be free from
defects in materials and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or due to improper use, installation,
operation or maintenance, (iii) modication of or to any part of the
Product, (iv) attempted service by anyone other than a Horizon
Hobby authorized service center, (v) Product not purchased from
an authorized Horizon dealer, (vi) Product not compliant with
applicable technical regulations, or (vii) use that violates any
applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT
THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF
THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive
remedy shall be that Horizon will, at its option, either (i) service, or
(ii) replace, any Product determined by Horizon to be defective.
Horizon reserves the right to inspect any and all Product(s)
involved in a warranty claim. Service or replacement decisions are
at the sole discretion of Horizon. Proof of purchase is required for
all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY IS THE PURCHASER’S SOLE AND
EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED
IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event shall the liability of Horizon
exceed the individual price of the Product on which liability
is asserted. As Horizon has no control over use, setup, nal
assembly, modication or misuse, no liability shall be assumed
nor accepted for any resulting damage or injury. By the act of use,
setup or assembly, the user accepts all resulting liability. If you
as the purchaser or user are not prepared to accept the liability
associated with the use of the Product, purchaser is advised to
return the Product immediately in new and unused condition to
the place of purchase.
Law
These terms are governed by Illinois law (without regard to conict
of law principals). This warranty gives you specic legal rights,
and you may also have other rights which vary from state to state.
Horizon reserves the right to change or modify this warranty at any
time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of the
Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need any
assistance. For questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product Support Inquiry,
or call the toll free telephone number referenced in the Warranty
and Service Contact Information section to speak with a Product
Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant
in the country you live and use the Product in, please use the
Horizon Online Service Request submission process found on
our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely using a
shipping carton. Please note that original boxes may be included,
but are not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is accepted at
our facility. An Online Service Request is available at http://
www.horizonhobby.com/content/service-center_render-service-
center. If you do not have internet access, please contact Horizon
Product Support to obtain a RMA number along with instructions
for submitting your product for service. When calling Horizon,
you will be asked to provide your complete name, street address,
email address and phone number where you can be reached
during business hours. When sending product into Horizon, please
include your RMA number, a list of the included items, and a brief
summary of the problem. A copy of your original sales receipt
must be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside of the
shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have
any issue with a LiPo battery, please contact the appropriate
Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales
receipt verifying the proof-of-purchase date. Provided warranty
conditions have been met, your Product will be serviced or
replaced free of charge. Service or replacement decisions are at
the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be
completed and payment will be required without notication or
estimate of the expense unless the expense exceeds 50% of the
retail purchase cost. By submitting the item for service you are
agreeing to payment of the service without notication. Service
estimates are available upon request. You must include this
request with your item submitted for service. Non-warranty service
estimates will be billed a minimum of ½ hour of labor. In addition
you will be billed for return freight. Horizon accepts money orders
and cashier’s checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to Horizon
for service, you are agreeing to Horizon’s Terms and Conditions
found on our website http://www.horizonhobby.com/content/
service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in
the country of use and ownership. If received, a non-compliant
Product will not be serviced. Further, the sender will be
responsible for arranging return shipment of the un-serviced
Product, through a carrier of the sender’s choice and at the
sender’s expense. Horizon will hold non-compliant Product
for a period of 60days from notification, after which it will be
discarded.
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Limited Warranty