Hoshizaki DCM-270BAH-OS User manual

INSTRUCTION MANUAL
ISSUED: SEPT. 2, 2003
CUBELET ICE DISPENSER
Reliability is a
beautiful thingTM
REVISED: DEC. 10, 2003
DCM-270BAH-OS

2
HOSHIZAKIAMERICA,INC.
618Highway 74South
Peachtree City, GA 30269
Attn: HOSHIZAKITechnicalSupportDepartment
Phone: [phone]TechnicalService
[phone]
Fax: [phone]
NOTE:Toexpedite assistance,all correspondence/communication MUST include the
followinginformation:
• ModelNumber
• Serial Number
• Completeand detailed explanationof the problem
Only qualified service technicians should attempt to install, service or maintain
this ice dispenser. No installation, service or maintenance should be undertaken
until the technician has thoroughly read this Instruction Manual. Likewise, the
owner/manager should not proceed to operate the ice dispenser until the installer
has instructed them on its proper operation.
HOSHIZAKI provides this manual primarily to assist qualified service technicians in the
installation, maintenance and service of the ice dispenser.
Should the reader have any questions or concerns which have not been satisfactorily
addressed, please call or write to the HOSHIZAKI Technical Support Department for
assistance.
IMPORTANTIMPORTANT
IMPORTANTIMPORTANT
IMPORTANT

3
• Please review this manual. It should be read carefully before the ice dispenser is
installed and operated. Only qualified service technicians should install, service and
maintain the ice dispenser. This manual should be made available to the
technician prior to installation, maintenance or service.
• Keep this manual with the ice dispenser for later reference.
CONTENTSCONTENTS
CONTENTSCONTENTS
CONTENTS PAGE
I. SPECIFICATIONS .................................................................................................... 4
1. NAMEPLATE RATING ............................................................................................. 4
2. DIMENSIONS/CONNECTIONS ............................................................................... 5
II. GENERAL INFORMATION ...................................................................................... 6
1. CONSTRUCTION .................................................................................................... 6
2. OPERATION - How it works..................................................................................... 7
III. INSTALLATION AND OPERATING INSTRUCTIONS ............................................ 8
1. CHECKS BEFORE INSTALLATION ........................................................................ 8
2. HOW TO REMOVE PANELS ................................................................................... 8
3. LOCATION............................................................................................................... 9
4. ELECTRICAL CONNECTION .................................................................................. 9
5. WATER SUPPLY AND DRAIN CONNECTIONS ................................................... 10
6. FINAL CHECK LIST ............................................................................................... 11
7. START UP.............................................................................................................. 12
8. PREPARING THE ICE DISPENSER FOR LONG STORAGE ............................... 13
IV. CLEANING AND MAINTENANCE INSTRUCTIONS ........................................... 15
1. CLEANING INSTRUCTIONS................................................................................. 15
[a] CLEANING PROCEDURE................................................................................ 15
[b] SANITIZING PROCEDURE .............................................................................. 17
2. EFFICIENT USE OF CUBELET ICE ..................................................................... 19
3. MAINTENANCE..................................................................................................... 20

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I. SPECIFICATIONSI. SPECIFICATIONS
I. SPECIFICATIONSI. SPECIFICATIONS
I. SPECIFICATIONS
1. NAMEPLATE RATING1. NAMEPLATE RATING
1. NAMEPLATE RATING1. NAMEPLATE RATING
1. NAMEPLATE RATING
MODEL NUMBERMODEL NUMBER
MODEL NUMBERMODEL NUMBER
MODEL NUMBER
AC SUPPLY VOLTAGEAC SUPPLY VOLTAGE
AC SUPPLY VOLTAGEAC SUPPLY VOLTAGE
AC SUPPLY VOLTAGE
AMPERESAMPERES
AMPERESAMPERES
AMPERES
DESIGN PRESSUREDESIGN PRESSURE
DESIGN PRESSUREDESIGN PRESSURE
DESIGN PRESSURE
REFRIGERANT 404AREFRIGERANT 404A
REFRIGERANT 404AREFRIGERANT 404A
REFRIGERANT 404A
MOTOR-COMPRESSOR THERMALLY PROTECTEDMOTOR-COMPRESSOR THERMALLY PROTECTED
MOTOR-COMPRESSOR THERMALLY PROTECTEDMOTOR-COMPRESSOR THERMALLY PROTECTED
MOTOR-COMPRESSOR THERMALLY PROTECTED
SERIAL NUMBERSERIAL NUMBER
SERIAL NUMBERSERIAL NUMBER
SERIAL NUMBER
DCM-270BAH-OSDCM-270BAH-OS
DCM-270BAH-OSDCM-270BAH-OS
DCM-270BAH-OS
115/60/1115/60/1
115/60/1115/60/1
115/60/1
8.5 AMPS8.5 AMPS
8.5 AMPS8.5 AMPS
8.5 AMPS
HI-427PSI LO-230PSIHI-427PSI LO-230PSI
HI-427PSI LO-230PSIHI-427PSI LO-230PSI
HI-427PSI LO-230PSI
14.8 oz.14.8 oz.
14.8 oz.14.8 oz.
14.8 oz.
See the Nameplate for electrical and refrigeration
specifications. This Nameplate is located on the
upper left hand side of the Rear Panel.
We reserve the right to make changes in specifications and design without prior notice.

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2.DIMENSIONS/CONNECTIONS2.DIMENSIONS/CONNECTIONS
2.DIMENSIONS/CONNECTIONS2.DIMENSIONS/CONNECTIONS
2.DIMENSIONS/CONNECTIONS Unit: mm. (inch)
FRONT VIEW
TOP VIEW
SIDE VIEW
SIDE VIEW

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II. GENERAL INFORMATIONII. GENERAL INFORMATION
II. GENERAL INFORMATIONII. GENERAL INFORMATION
II. GENERAL INFORMATION
1.CONSTRUCTION1.CONSTRUCTION
1.CONSTRUCTION1.CONSTRUCTION
1.CONSTRUCTION
The Hoshizaki Cubelet Ice Dispenser, model DCM-270BAH-OS includes Water Supply,
Freezer, Condensing, Storage, Dispensing and Control Assemblies.
Note: *Adjustable Legs
Minimum height - 4"
Maximum height - 5.3"
Do not adjust exceeding the above recommendation.
Fig. 1Fig. 1
Fig. 1Fig. 1
Fig. 1

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2. OPERATION - How it works2. OPERATION - How it works
2. OPERATION - How it works2. OPERATION - How it works
2. OPERATION - How it works
Water flows from the potable water source through the Water Supply Line Shut-off Valve,
entersattheWaterInletfittingandintotheWaterReservoir. TheWaterReservoirfunctions
to maintain a constant water level inside the Freezer Assembly. Water from the Water
ReservoirentersatthebottomoftheFreezer. Heatisremovedbytherefrigerationprocess
and ice forms inside the Freezer.
A stainless steel Auger, located inside the Freezer, is direct-driven by the Gear Motor, and
the rotating Auger carries the ice upward to the end of the Auger, where excess water is
pressed out of the ice, as the ice is extruded and broken into cubelet ice (compressed ice)
and then pushed out into the Storage Bin.
Moving the Power Switch on the bottom left of the Middle Front Panel, to the “ON” position
startsthe automatic and continuous icemakingprocess. When the Ice Storage Binis filled
with ice, the Bin Control Switch will shut off the icemaking process. As the ice is removed
fromtheStorageBin,theBinControlSwitchresetsautomaticallyandrestartstheicemaking
process.
TheAgitatorintheStorageBinkeepstheicefromclusteringsothattheicecanmoveeasily
through the Spout.

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III. INSTALLATION AND OPERATING INSTRUCTIONSIII. INSTALLATION AND OPERATING INSTRUCTIONS
III. INSTALLATION AND OPERATING INSTRUCTIONSIII. INSTALLATION AND OPERATING INSTRUCTIONS
III. INSTALLATION AND OPERATING INSTRUCTIONS
1. CHECKS BEFORE INSTALLATION1. CHECKS BEFORE INSTALLATION
1. CHECKS BEFORE INSTALLATION1. CHECKS BEFORE INSTALLATION
1. CHECKS BEFORE INSTALLATION
IMPORTANTIMPORTANT
IMPORTANTIMPORTANT
IMPORTANT
1. Removeshippingcarton,tape(s)andpacking. Ifpackingmaterialisleft in
the ice dispenser, it will not work properly.
2.Ensureallcomponents, fasteners andthumbscrewsaresecurely inplace.
1) Be careful not to damage the panels when installing the ice dispenser.
2) Remove the package containing accessories.
3)Checkthata1Aanda0.5AsparefusefortheTransformerareprovidedinthesmallvinyl
bag.
4) Check that refrigerant lines do not rub or touch lines or other surfaces, and that the fan
blade moves freely.
5) Check that the compressor is snug on all mounting pads.
6) See the Nameplate on the upper left hand side of the Rear Main Panel, and check that
your voltage supplied corresponds with the voltage specified on the Nameplate.
2. HOW TO REMOVE PANELS - See Fig. 22. HOW TO REMOVE PANELS - See Fig. 2
2. HOW TO REMOVE PANELS - See Fig. 22. HOW TO REMOVE PANELS - See Fig. 2
2. HOW TO REMOVE PANELS - See Fig. 2
a) Front Panel.............. Remove the screw.
Lift up and off.
b)TopPanel ................ Pull towardyou and
lift off.
c) Rear Panel............... Remove the screws
and pull off.
d)SidePanels................Removethescrews
and pull off.
e)ApronPanel...............Removethescrews
and pull off. Fig. 2Fig. 2
Fig. 2Fig. 2
Fig. 2
a
b
cd
d
e

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3. LOCATION3. LOCATION
3. LOCATION3. LOCATION
3. LOCATION
WARNINGWARNING
WARNINGWARNING
WARNING
Thisicedispenserisnotintendedforoutdooruse. Normaloperatingambient
temperature should be within +45°F to +100°F; normal operating water
temperatureshouldbewithin+45°Fto+90°F. Operationoftheicedispenser,
forextendedperiods,outsideofthesenormaltemperaturerangesmayaffect
productioncapacity.
IMPORTANTIMPORTANT
IMPORTANTIMPORTANT
IMPORTANT
Sunlight, direct and indirect, can have an effect on the operation of the
dispensesensors. If a problemis noticed,the machineshould bemoved out
of direct sunlight and/or farther away from any outside windows.
For best operating results:
• Ice dispenser should not be located next to ovens, grills or other high heat producing
equipment.
•Locationshouldprovideafirmfoundationfortheequipment. Leveltheicedispenserfrom
side-to-side and front-to-rear
• Allow 6" clearance at rear and left side, 10" at right side and 20" at top for proper air
circulation and ease of maintenance and/or service should they be required.
• Avoid a site where dripping is not allowed.
4. ELECTRICAL CONNECTION4. ELECTRICAL CONNECTION
4. ELECTRICAL CONNECTION4. ELECTRICAL CONNECTION
4. ELECTRICAL CONNECTION
• This ice dispenser must have a separate power supply or receptacle of proper capacity.
See the Nameplate.

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5. WATER SUPPLY AND DRAIN CONNECTIONS - See Fig. 35. WATER SUPPLY AND DRAIN CONNECTIONS - See Fig. 3
5. WATER SUPPLY AND DRAIN CONNECTIONS - See Fig. 35. WATER SUPPLY AND DRAIN CONNECTIONS - See Fig. 3
5. WATER SUPPLY AND DRAIN CONNECTIONS - See Fig. 3
•Whenthewatersupplyisoff,orifthepressureisbelow10PSIG,theprotectioncircuitstops
the operation of the ice dispenser. Wait until the proper water pressure is reached.
• Water supply inlet is 1/2" female pipe thread (FPT).
• A water supply line shut-off valve and drain valve should be installed.
• Water supply pressure should be a minimum of 10 PSIG and a maximum of 113 PSIG.
If the pressure exceeds 113 PSIG, use a pressure reducing valve.
• Drain outlet is 3/4" male pipe thread (MPT).
• The drains must have 1/4" fall per foot on horizontal runs to get a good flow.
• Keep more than a 2" air gap between drain pipe ends or hose ends and a sink or the like.
• A plumbing permit and services of a licensed plumber may be required in some areas.
Fig. 3Fig. 3
Fig. 3Fig. 3
Fig. 3

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6. FINAL CHECK LIST6. FINAL CHECK LIST
6. FINAL CHECK LIST6. FINAL CHECK LIST
6. FINAL CHECK LIST
1) Is the ice dispenser level?
2) Is the ice dispenser in a site where the ambient temperature is within +45°F to +100°F
all year around?
3) Is there at least 6" clearance at rear and left side, 10" at right side and 20" at top for
maintenance or service?
4) Have all shipping carton, tapes and packing been removed from the ice dispenser?
5) Are all components, fasteners and thumbscrews securely in place?
6) Have all electrical and piping connections been made?
7) Has the power supply voltage been checked or tested against the nameplate rating?
8) Are the Water Supply Line Shut-off Valve and Drain Valve installed? Has the water
supplypressurebeencheckedtoensureaminimumof10PSIGandamaximumof113
PSIG?
9) Have the compressor hold-down bolts and refrigerant lines been checked against
vibration and possible failure?
10) Has the Bin Control Switch been checked for correct operation? Lift the disk on the
bottom of the Storage Bin Cover. The Compressor should stop 90 sec. later, and the
Gear Motor 150 sec. later.
11) Has the end user been given the instruction manual, and instructed on how to operate
the ice dispenser and the importance of the recommended periodic maintenance?
12)Has theend userbeen giventhe nameand telephonenumber ofan authorizedservice
agent?
13) Has the warranty tag been filled out and forwarded to the factory for warranty
registration?

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7. START UP7. START UP
7. START UP7. START UP
7. START UP
WARNINGWARNING
WARNINGWARNING
WARNING
1. All parts are factory-adjusted. Improper adjustments may result in failure.
2. If the unit is turned off, wait for at least 3 minutes before restarting the ice
dispenser to prevent damage to the Compressor.
1) Clean the Storage Bin.
2) Open the Water Supply Line Shut-off Valve.
3)PluginandmovethePowerSwitch,locatedontheleftbottomoftheMiddleFrontFrame,
to the “ON” position.
4) Move the Ice Making Switch, located on the Control Box, to the “ICE” position.
5) Check that water flows into the Reservoir and the Freezer Assembly:
• Water flows into the Reservoir through the Water Valve.
• Water flows into the Freezer bottom through the Feeder Tubing.
• The Float Switch trips to close the Water Valve.
6) Check the water supply and drain connections for water leaks.
7)AftertheWaterValveclosed,theGearMotorstartsfirst,andthentheCompressorstarts
in approximately 60 sec. An automatic and continuous icemaking process starts.
8) In a few minutes, cubelet ice is extruded into the Storage Bin.
9) Check if there is any abnormal noise from the Compressor, the Fan Motor or the Gear
Motor after 30 minutes of running.
10) Activate the Sensor labeled “ICE” and the Solenoid Shutter Valve opens to dispense
ice.

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8. PREPARING THE ICE DISPENSER FOR LONG STORAGE8. PREPARING THE ICE DISPENSER FOR LONG STORAGE
8. PREPARING THE ICE DISPENSER FOR LONG STORAGE8. PREPARING THE ICE DISPENSER FOR LONG STORAGE
8. PREPARING THE ICE DISPENSER FOR LONG STORAGE
IMPORTANTIMPORTANT
IMPORTANTIMPORTANT
IMPORTANT
When shutting off the ice dispenser for an extended time, drain out all water
fromthewaterline and removetheice from theStorageBin. TheStorage Bin
should be cleaned and dried. Drain the ice dispenser to prevent damage to
the water supply line at sub-freezing temperatures, using air or carbon
dioxide. Shut off the ice dispenser until the proper ambient temperature is
resumed.
1) Close the Water Supply Line Shut-off Valve.
2) Move the Ice Making Switch, located on the Control Box, to the “FLUSH” position.
3) Activate the Sensor for ice dispensing, and remove all ice from the Storage Bin.
4)Waituntilallwater isdrainedoutinto DrainPanandthen turn PowerSwitchtothe “OFF”
Position.
5) Unplug the ice dispenser.

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IMPORTANTIMPORTANT
IMPORTANTIMPORTANT
IMPORTANT
Beforeoperatingthedispensernexttime,checkthatthe DrainValve isclosed,
and open the Water Supply Line Shut-off Valve.
Note: When shutting off the ice dispenser at sub-freezing temperatures, run the ice
dispenser,withtheWaterSupplyLineShut-offValveclosed,andblowoutthewater
inlet line, by using air pressure. See Fig. 4.
Fig. 4Fig. 4
Fig. 4Fig. 4
Fig. 4

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IV. CLEANING AND MAINTENANCE INSTRUCTIONSIV. CLEANING AND MAINTENANCE INSTRUCTIONS
IV. CLEANING AND MAINTENANCE INSTRUCTIONSIV. CLEANING AND MAINTENANCE INSTRUCTIONS
IV. CLEANING AND MAINTENANCE INSTRUCTIONS
IMPORTANTIMPORTANT
IMPORTANTIMPORTANT
IMPORTANT
Ensure allcomponents,fastenersandthumbscrewsaresecurelyinplaceafter
any maintenance or cleaning is done to the equipment.
1. CLEANING INSTRUCTIONS1. CLEANING INSTRUCTIONS
1. CLEANING INSTRUCTIONS1. CLEANING INSTRUCTIONS
1. CLEANING INSTRUCTIONS
WARNINGWARNING
WARNINGWARNING
WARNING
1. HOSHIZAKI recommends cleaning this unit at least twice a year. More
frequent cleaning, however, may be required in some existing water
conditions.
2.Topreventinjurytoindividualsanddamagetotheicedispenser,donotuse
ammonia type cleaners.
3. Always wear liquid-proof gloves for safe handling of the cleaning and
sanitizingsolutions. Thiswillpreventirritationfromthesolutioncontacting
the skin.
[a] CLEANING PROCEDURE[a] CLEANING PROCEDURE
[a] CLEANING PROCEDURE[a] CLEANING PROCEDURE
[a] CLEANING PROCEDURE
1) Close the Water Supply Line Shut-off Valve.
2) Dilute approximately 6 fl. oz. of the recommended cleaner Hoshizaki “Scale Away” or
“LIME-A-WAY,” (Economics Laboratory, Inc.) with 1 gal. of water.
3) Move the Ice Making Switch, located on the Control Box, to the “FLUSH” position.
4) Press the Ice Push Button and remove all ice from the Storage Bin.
5) After all water has drained out of Drain Pan, turn Power Switch to the “OFF” position.
6) Remove the Spouts (A) and (B) by removing the Thumbscrew, sliding the Spouts
backward and then pulling them down. See Fig. 5.
7) Pull out Spout (A) from Spout (B).
8) Remove the Top Panel and Storage Bin Cover. See Fig. 6.

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Fig. 6Fig. 6
Fig. 6Fig. 6
Fig. 6
Fig. 5Fig. 5
Fig. 5Fig. 5
Fig. 5
Thumbscrew

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9) Remove the Agitator and Drip Ring. Wipe, using a clean cloth containing the cleaning
solution. See Fig. 6.
10)PourthecleaningsolutioncarefullyintotheReservoirthroughtheopeninginthecenter
of the Storage Bin up to the overflow level. (Overflowed solution can be seen in the
Drain Pan.)
11)Whilewaitingfor10minutestostarticemakingprocess,wipetheBinLinerandtheDrip
Plate using a clean cloth containing the cleaning solution.
12) Replace the Drip Ring and Agitator in their correct positions.
13) Move the Ice Making Switch and the Power Switch to the “ON” position. Place the
StorageBin Cover in position, and start the automaticicemaking process. Run theice
dispenser until it stops automatically.
14) Move the Ice Making Switch to the “FLUSH” position and wait for the flush process to
begin (60 seconds).
15) Pour clean warm water carefully onto the Bin Liner, Agitator, Drip Ring and into the
Reservoirthroughthe opening inthecenter oftheStorage Bintomelt theiceand rinse
out the cleaning solution.
16) After water has drained out of Drain Pan, turn Power Switch to the “OFF” position.
17) Wipe the Storage Bin Cover and Spouts (A) and (B) using a clean cloth containing the
cleaning solution.
18) Rinse the wiped parts with water. Be careful not to wet the Bin Control Switch on the
Storage Bin Cover.
CAUTIONCAUTION
CAUTIONCAUTION
CAUTION
Do not use ice produced with cleaning or sanitizing solutions. Be sure none
remains in the Storage Bin.
[b] SANITIZING PROCEDURE - Following Cleaning Procedure[b] SANITIZING PROCEDURE - Following Cleaning Procedure
[b] SANITIZING PROCEDURE - Following Cleaning Procedure[b] SANITIZING PROCEDURE - Following Cleaning Procedure
[b] SANITIZING PROCEDURE - Following Cleaning Procedure
1)Diluteapproximately1.5fl.oz.ofa5.25%SodiumHypochloritesolution(ChlorineBleach)
with 3 gal. of water.
2)PourthesanitizingsolutioncarefullyintotheReservoirthroughtheopeninginthecenter
of the Storage Bin up to the overflow level.

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3)Waitfor10minutestostarticemakingprocess. MovetheIceMakingSwitchtothe“ON”
position, and start automatic icemaking process. Run the ice dispenser until it stops
automatically.
4) Move the Ice Making Switch to the “FLUSH” position.
5)WipetheBinLinerandtheDripPlateusingacleanclothcontainingthesanitizingsolution.
6) Pour clean warm water carefully onto the Bin Liner and into the Reservoir through the
opening in the center of the Storage Bin to melt the ice and rinse out the sanitizing
solution. Be careful not to wet the Bin Control Switch on the Storage Bin Cover.
7) Remove the Bin Control Switch from the Storage Bin Cover and immerse the Storage
Bin Cover, Agitator, Drip Ring and Spouts (A) and (B) in the sanitizing solution.
8) Rinse the sanitized parts with water.
9) Place the rinsed parts in position. Re-attach the Bin Control Switch to the Storage Bin
Cover.
10)
Move the Ice Making Switch to the “ON” position, open the Water Supply Line Shut-off
Valve and start the icemaking process. Run the ice dispenser for about 30 minutes.
11) Move the Ice Making Switch to the “FLUSH” position and let all water drain out through
the Drain Pan.
12) Press the Ice Push Button, and remove all ice from the Storage Bin.
13) Place the Top Panel in position.
14) Move the Ice Making Switch to the “ON” position.
2. EFFICIENT USE OF CUBELET ICE2. EFFICIENT USE OF CUBELET ICE
2. EFFICIENT USE OF CUBELET ICE2. EFFICIENT USE OF CUBELET ICE
2. EFFICIENT USE OF CUBELET ICE
1) When soggy ice is produced, keep removing it until good ice is produced. When the
ice in the Storage Bin is not used for a long time it may melt in the bin, becoming
somewhat soggy.
2) The agitator will turn slightly every 90 minutes to keep ice from melting together.
3) Within 50 to 60 minutes after the Ice Making Switch is turned on, the Storage Bin will
be filled with ice and peak performance will be reached.

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Fig. 7Fig. 7
Fig. 7Fig. 7
Fig. 7
3. MAINTENANCE3. MAINTENANCE
3. MAINTENANCE3. MAINTENANCE
3. MAINTENANCE
IMPORTANTIMPORTANT
IMPORTANTIMPORTANT
IMPORTANT
This ice dispenser must be maintained individually, referring to the instruc-
tion manual and labels provided with the ice dispenser.
1) Stainless Steel Exterior
To prevent corrosion, wipe the exterior occasionally with a clean and soft cloth. Use
a damp cloth containing a neutral cleaner to wipe off oil or dirt build up.
2) Air Filter - See Fig. 7
Aplasticmeshairfilterremovesdirtordustfromtheair,andkeepstheCondenserfrom
getting clogged. As the filter gets clogged, the ice dispenser’s performance will be
reduced. Check the filter at least twice a month. When clogged, use warm water and
a neutral cleaner to wash the filter.
3) Condenser
Check the Condenser once a year, and clean if required by using a brush or vacuum
cleaner. More frequent cleaning may be required depending on the location of the ice
dispenser.

HOSHIZAKI
HOSHIZAKIAMERICA,INC.
618 HIGHWAY 74 SOUTH
PEACHTREE CITY, GA 30269
U.S.A.
PHONE:[phone]
91A2AC10A