Hotpoint AH12E07D Operating instructions

49-5000684 Rev. 1 06-23 GEA
Write the model and serial numbers here:
Model #_______________________
Serial # _______________________
Find these numbers on a label on the
front of the base pan behind the front
grille.
AIR CONDITIONER
Packaged Terminal
AH12E07D
AH12H07D
AH12E09D
AH12H09D/E
AH12E12D
AH12H12D/E
AH12E15D
AH12H15D
ESPAÑOL
Para consultar una version
en español de este manual
de instrucciones, visite nuestro
sitio de internet
www.hotpoint.com.
OWNER’S MANUAL
AND INSTALLATION
INSTRUCTIONS
SAFETY INFORMATION .........3
USING THE AIR CONDITIONER
Controls ..............................4
Features ..............................5
Dip Switch Configuration ...............6
Wall Thermostat Installation ............7
CARE AND CLEANING ...........9
INSTALLATION .................... 10
TROUBLESHOOTING TIPS......12
Normal Operating Characteristics.......13
LIMITED WARRANTY ...........15
CONSUMER SUPPORT ..........16

249-5000684 Rev. 1
READ AND SAVE THESE INSTRUCTIONS
HOW TO CONNECT ELECTRICITY
USE OF EXTENSION CORDS
WARNING
Risk of electric shock. Can cause injury or death. This
appliance must be properly grounded. Do not, under any
circumstances, cut or remove the third (ground) prong from
the power cord. For personal safety, this appliance must be
properly grounded.
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JURXQGLQJSOXJZKLFKPDWHVZLWKDVWDQGDUGSURQJ
(grounding) wall outlet to minimize the possibility of electric
shock hazard from this appliance.
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electrician to make sure the outlet is properly grounded.
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and reset button is provided on the plug case. The device
should be tested on a periodic basis by first pressing the
TEST button and then the RESET button. If the TEST button
does not trip or if the RESET button will not stay engaged,
GLVFRQWLQXHXVHRIWKHDLUFRQGLWLRQHUDQGFRQWDFWDTXDOLILHG
service technician
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personal responsibility and obligation to have it replaced
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WARNING
Risk of electric shock. Can cause injury or death.
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individual electrical outlet which has a voltage rating that
matches the rating plate. This provides the best performance
and also prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires.
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WARNING
RISK OF FIRE. Could cause serious injury or death.
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Conditioner.
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IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY PRECAUTIONS
Risk of electric shock. Can cause injury or death. For your
safety, the information in this manual must be followed to
minimize the risk of fire, electric shock or personal injury.
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GHVFULEHGLQWKLV2ZQHU¶V0DQXDO
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with the Installation Instructions before it is used.
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receptacle.
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EHFRPHIUD\HGRURWKHUZLVHGDPDJHG$GDPDJHGSRZHU
supply cord must be replaced with a new power supply cord
obtained from the manufacturer and not repaired. Do not
use a cord that shows cracks or abrasion damage along its
length or at either the plug or connector end.
Ŷ7XUQOFF and unplug your air conditioner before making any
repairs or cleaning.
NOTE: :HVWURQJO\UHFRPPHQGWKDWDQ\VHUYLFLQJEH
SHUIRUPHGE\DTXDOLILHGLQGLYLGXDO
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of this or any other appliance.
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must be removed prior to product disposal. If you are getting
rid of an old product with refrigerants, check with the company
handling disposal about what to do.
WARNING
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prevent property damage, personal injury, or loss of life.
SAFETY INFORMATION

49-5000684 Rev. 1 
READ AND SAVE THESE INSTRUCTIONS
SAFETY INFORMATION
USE OF ADAPTER PLUGS
WARNING
Risk of electric shock. Can cause injury or death.
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a temporary connection may be made to a properly
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available at most local hardware stores.
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larger slot in the wall outlet to provide proper polarity in the
connection of the power cord.
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always hold the adapter in place with one hand while pulling
the power cord plug with the other hand. If this is not done,
the adapter ground terminal is very likely to break with
repeated use.
Ŷ,IWKHDGDSWHUJURXQGWHUPLQDOEUHDNVDO NOT USE the air
conditioner until a proper ground has been established.
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screw does not ground the appliance unless the cover
screw is metal, not insulated, and the wall outlet is grounded
through the house wiring. You should have the circuit
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properly grounded.
Risk of Fire or Explosion. This unit contains flammable refrigerant. Additional safety
precautions must be followed.
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clean, other than those recommended by the manufacturer.
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flames, an operating gas appliance or an operating electric
heater.
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refrigerants may not contain an odor.
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should be taken to avoid damage to the refrigerant tubing.
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SHUIRUPHGE\WHFKQLFLDQVSURSHUO\WUDLQHGDQGTXDOLILHGLQ
the use of flammable refrigerants.
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system components (i.e. refrigerant containing parts) in the
air conditioner.
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/RFDO5HJXODWLRQV)ODPPDEOHUHIULJHUDQWVUHTXLUHVSHFLDO
disposal procedures. Contact your local authorities for the
environmentally safe disposal of your air conditioner.
NOTE: The plug shape may be different depending on model.
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
Receptacle
Rating 9$ 9$ 9$ 9$
For appliance recycling information please visit GEAppliances.com/recycling.
WARNING

449-5000684 Rev. 1
ŶPOWER
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the unit is on,the power indicator light will be green.
:KHQWKHXQLWLVRIIWKHOLJKWZLOOJRRXW
ŶMODE
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+($7)$1'5<7KHLQGLFDWRUOLJKWEHVLGHWKH³02'(´
option will illuminate, identifying the mode selected.
• COOL: The range of set temperature is 62°F~86°F.
Cooling begins automatically when the room
temperature is above the set point,and stops when the
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FRPSUHVVRUZLOOUXQDPLQLPXPRIPLQXWHVLQ&22/
mode before stopping. The fan is set up from the factory
to run in continuous mode when in cooling.
• HEAT: The range of set temperature is 62°F~84°F.
For heat pump models the unit can alternate running
between reverse cycle heat mode and electric heater
mode according to the difference between the set
temperature and the room temperature. The fan motor
cycles on and off with the compressor and electric
heater.
The indoor fan motors starts before the compressor
and stops after the compressor cycles off.
NOTE: Reverse cycle heating and the electric heater
no not run at the same time. In the following cases, it
is normal that the compressor does not operate.
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the room temperature falls to 8°F below the set point
temperature.
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PLQLPXPFRPSUHVVRU2))WLPHEHWZHHQF\FOHV
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cycle off while the ID fan continues to run to defrost
the coil.
• FAN: Fan operation only without heating and cooling.
NOTE: The set temperature ranges can be changed.
6HH³',36:,7&+(6&21),*85$7,216RQSDJH 6
for details.
• DRY:6HWVXQLWWR&RROPRGHDQGORZIDQVSHHGWRKHOS
with dehumidification.
ŶUP/DOWN BUTTONS ( + / - )
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the set temperature of the unit in cooling or heating
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The set temperature appears in the display.
NOTE: 3UHVVDQGKROGWKH+and - EXWWRQVWRJHWKHUIRU
seconds to change the temperature display between °C
& °F scale.
ŶFAN (FAN SPEED)
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WKURXJKWKHVHWWLQJVDVIROORZV$872+,*+/2:
Ŷ&2167$17)$1
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appears near the display when the fan is in constant
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several seconds after the compressor cycles off. This
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ŶDISPLAYS:
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Control and Error code (on some models):
LC 3XVKEXWWRQVRQWKHFRQWUROSDQHODUHQRWDYDLODEOH
The unit can only be operated by using wall thermostat.
FC 3XVKEXWWRQVRQWKHFRQWUROSDQHODQGZDOO
thermostat are not available. The unit can only be
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Error codes:
AS5RRPWHPSHUDWXUHVHQVRUHUURU
ES(YDSRUDWRUWHPSHUDWXUHVHQVRUHUURU
CS&RQGHQVHUWHPSHUDWXUHVHQVRUHUURU
OS2XWVLGHWHPSHUDWXUHVHQVRUHUURU
HS([KDXVWWHPSHUDWXUHVHQVRUHUURU
LE:LUHFRQWUROOHUHUURU
NOTE: :KHQHUURURFFXUVXQSOXJWKHXQLWDQGSOXJLW
back in.If error repeats, call for service.
2WKHUFRGHV
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HI5RRPWHPSHUDWXUHLVKLJKHUWKDQ)
FP/RZWHPSHUDWXUHSURWHFWLRQ
NOTE:$OOWKHLOOXVWUDWLRQVLQWKLVPDQXDODUHIRU
H[SODQDWLRQSXUSRVHVRQO\<RXUDLUFRQGLWLRQHUPD\EH
slightly different.
NOTE: This air conditioner is designed to be operated
under the conditions listed above.
NOTE:3HUIRUPDQFHPD\EHUHGXFHGLIRXWVLGHWKHVH
operating temperatures.
USING THE AIR CONDITIONER
Controls
Air Conditioner Controls
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,QGRRU7HPS °F
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,QGRRU7HPS °F

49-5000684 Rev. 1 
Controls
USING THE AIR CONDITIONER
NOTE: :KHQWKHXQLWLVFRQWUROOHGE\DUHPRWHZDOO
WKHUPRVWDWVHHSDJHVDQGWKHXQLWZLOOGLVSOD\³/&´
The optional accessory included with the unit stating the
XQLWLV³&RQWUROOHGE\:DOO0RXQWHG7KHUPRVWDW´FDQEH
installed at the controls to inform the guest.
NOTE:)RUVRPHIXQFWLRQVWKHUHLVDVHFRQGGHOD\
after pressing a button.
NOTE: :KHQWKHUHDUHGLIIHUHQFHVUHJDUGLQJWKHXQLW
function between the Owner’s Manual and Remote
Thermostat the description in the Owner’s Manual shall
prevail.
Remote Thermostat Accessory
Controlled by Wall Mounted Thermostat
C
F
Features
This unit has many features. The servicer must be
familiar with these features in order to properly service
the unit.
Compressor Restart Delay
7KLVIHDWXUHH[WHQGVWKHRYHUDOOOLIHRIFRPSUHVVRUE\
SUHYHQWLQJWKHVKRUWF\FOLQJRIWKHDLUFRQGLWLRQHU:KHQ
the compressor starts, the unit is designed to run a
PLQLPXPRIPLQXWHV7KHFRPSUHVVRUZLOOWKHQEHRII
IRUDPLQLPXPRIPLQXWHVWRHTXDOL]HWKHUHIULJHUDQW
pressure before restarting.
Memory
The unit has a memory. If power is lost, all of the control
settings (mode, fan speed, on/off and configuration) are
UHPHPEHUHG:KHQSRZHULVUHVWRUHGDIWHUDSRZHU
failure, the unit will start in the mode (and configuration)
it was in when power was lost.
Automatic Evaporator Freeze Protection
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and will turn the compressor off until the coil warms up.
The indoor fan will continue to run.
Automatic Quick Warm-up
(for heat pump models only)
If the room temperature falls to 8°F below the set point
temperature, the reverse cycle heat is shut off and the
electric strip heat is turned on for one cycle, until room
temperature is satisfied.
LED Indicators and Buttons
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off.
High Temperature Protection in Heating Operation
The compressor and(or) electric heater will be switched
off to prevent damage in high indoor air temperatures or
when there is a defective indoor temperature sensor.
Unit Configuration - °F or °C
7KHXQLWFDQGLVSOD\LQHLWKHU)RU&6HHSDJH

649-5000684 Rev. 1
USING THE AIR CONDITIONER
Dip Switch Configuration
REMOVING THE FRONT PANEL
Dip switch controls are located behind front panel,
through an opening below the control panel. To
access,remove front panel.
Dip switches are accessible without opening the
FRQWUROER[
Unit must be powered OFF to change dip switch
settings.
1. 3XOORXWDWWKH
bottom to release
it from the tabs .
2. Then lift up
UP(ON)
DOWN(OFF)
1 2 3 4 1 2 3 4
S1 S9 S2 S3 S4 S5 S6 S7 S8
Heating type
Do Not Adjust
Temperature display type
Control type
Setpoint limit 1
Setpoint limit 2
Fan CON/CYC for cooling
Fan CON/CYC for heating
1 2 1 2 3 4
Low temp. Protection
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DIP SWITCHES
CONFIGURATIONS
6HHWKHWDEOHDQGILJXUHEHORZIRU'LS6ZLWFK
configurations and functions of each dip switch
position.
(Factory default switch positions (darkened portion)
shown)
No. UP (ON) DOWN (OFF) Remarks
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6 Temperature Display in F° Temperature Display in C°
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66
6Ÿ6Ÿ))
6Ÿ6ź))
6ź6Ÿ))
6ź6ź))
7ZRFRQILJXUDWLRQV66FRPELQHWR
select unit thermostat set point range.
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6 Fan Continuous Run for Cooling Fan Cycle for Cooling
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DIP SWITCH CONFIGURATION TABLE
* NOTE: 7KHPD[LPXPWHPSHUDWXUHVHWWLQJLV)LQ
FRROLQJDQG)LQKHDWLQJ
Wall Thermostat Enable
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GLSVZLWFK6PXVWEHPRYHGWRWKH:DOO7KHUPRVWDW
(QDEOH3RVLWLRQ83EHIRUHWKHZDOOWKHUPRVWDWZLOO
control the unit. For proper wall thermostat operation,
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Low temp. Protection (optional)
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fan motor and electric strip heat will turn on and warm
the room to 40°F. The fan and heater will shut down a
short time after the temperature is satisfied.
Electric Heat Only (for heat pump unit only)
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Heat and Cool Fan CON/CYC Dip-switches
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while the unit is in heating and cooling mode.
CON(Continuous)
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when the temperature setting has been satisfied. This
switch helps to maintain the room temperature closer
to the thermostat setting.
CYC(Cycle)
This setting allows the fan to cycle on and off with the
compressor or electric heater. The fan stops a short
time after the temperature setting is satisfied.
Setpoint Temperature Limits
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49-5000684 Rev. 1 
IMPORTANT
2QO\WUDLQHGTXDOLILHGSHUVRQQHOVKRXOGDFFHVVHOHFWULFDO
SDQHORQXQLWDQGLQVWDOOHOHFWULFDODFFHVVRULHV3OHDVH
contact your local electrical contractor, dealer, or
distributor for assistance.
Thermostat Wire Routing
Thermostat wire is field supplied. Recommended wire
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,WLVUHFRPPHQGHGWKDWH[WUDZLUHVDUHUXQWRXQLWLQ
case any are damaged during installation. Thermostat
ZLUHVKRXOGDOZD\VEHURXWHGDURXQGRUXQGHU1(9(5
through, the wall sleeve. The wire should then be routed
behind the front panel to the easily accessible terminal
connector.
NOTE: Refer to thermostat installation instructions for
details on installing wall thermostat.
Wall Thermostat Enable
3RZHURIIWKHXQLW
• Unit must be powered OFF to change dip switch
settings.
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SRVLWLRQDVVKRZQEHORZ6HHSDJHIRUGLSVZLWFK
locations and functions.
Installation instruction for PTAC Thermostat
Remove the two screws as shown below and remove the
cover.
• Insert the wires from the wall thermostat into the correct
terminals according to manufacturers instructions.
Wall Thermostat Installation (Optional)
USING THE AIR CONDITIONER
Terminal Designation
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/2:)$1 /RZIDQVSHHG*/
+,)$1 +LJKIDQVSHHG*+
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+HDW)RUKHDWSXPSPRGHOV%
+($7 1RW8VHG
+($7 (OHFWULFDOKHDWHU:
&203 Compressor (Y)
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9/ 9$&WHUPLQDO/+275
7KHUPRVWDW:LUH5RXWLQJ
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3URSHU:LUH5RXWLQJ
%HQHDWK8QLW
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FC(L)
FC(N)
LOW-FAN
HI-FAN
4-WAY
HEAT2
HEAT1
COMP
24V(N)
24V(L)
Terminal of PTAC Wall Thermostat (MODE A)
Remove the 2 screws
Remove the covers
Thermostat connection
terminals
UP (on)
Down (off)
S5 S4 S3

849-5000684 Rev. 1
FRONT DESK CONTROL
The unit is designed to work with a switch signal Front
Desk Control. The system is designed such that
the front desk control switch for a particular room is
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desk control switches and wiring are provided by
others.
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terminals.
To Enable Front Desk Control, turn off power to the
unit and move the dipswitch to the down position.
If the front desk switch is open, the unit stops operating.
:KHQWKHIURQWGHVNFORVHVWKHLUVZLWFKWKH9$&
signal from the unit completes the circuit and tells the
unit to turn on and follow the commands of the unit/
remote thermostat.
Wall Thermostat Installation (Cont)
USING THE AIR CONDITIONER
CAUTION
UNIT DAMAGE HAZARD
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damage or improper operation. Improper wiring may
damage unit electronics. Common busing is not
permitted. Damage or erratic operation may result.
NOTE:
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connection only.
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PLQXWHVLQZDOOWKHUPRVWDW,IVHWOHVVWKDQPLQXWHV
WKHFRPSUHVVRUZLOOKDYHDQDGGLWLRQDOPLQXWHGHOD\
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heat pump or no heat pump.
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KHDWLQJFKDQJHRYHUZD\YDOYHW\SH
Ŷ)RUWKHUPRVWDWVWKDWKDYHRQO\RQHIDQVSHHGRXWSXW
(on or auto),the fan speed is determined by how the
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*RXWSXWIURPWKHWKHUPRVWDWWR+,)$1RQWKHXQLWV
terminal block.
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PXVWEHLQFRQVRQDQFHZLWKWKHUDQJHRI',3VZLWFK
setting.
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'LS6ZLWFKIRU)5217
'(6.&21752/
838QLW&RQWURO21
'2:1)URQW'HVN&RQWURO21
8QLWVKLSSHGIURPIDFWRU\ZLWKWKH)URQW'HVN&RQWURO
GLSVZLWFKLQWKH83SRVLWLRQ
Unit must be powered OFF to change dip switch
settings.

49-5000684 Rev. 1 
Front Panel and Case
Ŷ7XUQXQLWRIIDQGGLVFRQQHFWSRZHUVXSSO\7RFOHDQ
XVHZDWHUDQGDPLOGGHWHUJHQW'2127XVHEOHDFK
DQGDEUDVLYHUV6RPHFRPPHUFLDOFOHDQHUVPD\
damage the plastic parts.
Outdoor Coil
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UHJXODUO\8QLWZLOOQHHGWREHUHPRYHGIURPWKHZDOO
VOHHYHWRLQVSHFWGLUWEXLOGXSWKDWZLOORFFXURQWKH
inside of the coil. If clogged with dirt and debris, coil
should be professionally cleaned. Clean inside and
outside of outdoor coils regularly.
NOTE:1HYHUXVHDKLJKSUHVVXUHVSUD\RQFRLO'R
not use acid based cleaners.
Air Filters
IMPORTANT: TURN UNIT OFF BEFORE CLEANING.
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efficiency is to clean the filters once every two weeks
or as needed. Clogged filters reduce cooling,heating
and airflow.
ŶKeeping filters clean will:
Decrease cost of operation.
6DYHHQHUJ\
3UHYHQWFORJJHGLQGRRUFRLO
Reduce risk of premature component failure.
ŶTo Clean Air Filters:
9DFXXPRIIKHDY\VRLO
Run water through filter from back side.
Dry thoroughly before replacing.
Ŷ5HPRYLQJ$LU)LOWHU
Ŷ5HSODFLQJ$LU)LOWHU
VENT DOOR MESH FILTER (required only if used)
IMPORTANT: TURN UNIT OFF BEFORE CLEANING.
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the unit from the wall sleeve. Clean the vent filter twice
a year or as needed.
Ŷ0DNHVXUHWRUHPRYHWKHVKLSSLQJVFUHZIURPWKH
vent door.
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Ŷ5HPRYHIRXU
screws from the
vent door filter.
Ŷ)LUVWSXOORXWWKH
vent door steel
wire from the
hole of the vent
door, then take
off the vent door
and filter.
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Ŷ5HSODFHWKHYHQWGRRUDQGILOWHUUHLQVWDOOWKHIRXU
screws.
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vent door.
Care and Cleaning
CARE AND CLEANING
CAUTION
UNIT DAMAGE HAZARD
)DLOXUHWRIROORZWKLVFDXWLRQPD\UHVXOWLQHTXLSPHQW
damage or improper operation.
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CAUTION
UNIT DAMAGE HAZARD
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damage or improper operation.
• Do not operate unit without filters in place. If a filter
becomes torn or damaged,it should be replaced
immediately.
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filter will allow dirt and dust to reach indoor coil and
reduce cooling,heating,airflow and efficiency of unit.
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Pull up
$LU)LOWHUV
Push down
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6FUHZ
6FUHZV
9HQW'RRU
9HQW'RRU
Filter
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9HQW'RRU
6WHHO:LUH

 49-5000684 Rev. 1
Installation Preparation
Ŷ)RUH[LVWLQJVOHHYH\RXVKRXOGPHDVXUHWKHZDOO
sleeve dimensions.
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installation instructions to achieve the best
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air conditioner must be in good structural condition and
have a rear grille that securely attaches to the sleeve
or the flange of the sleeve.
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installed securely and firmly.
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QRWKLQJZLWKLQRIWKHEDFNWKDWZRXOGLQWHUIHUHZLWK
KHDWUDGLDWLRQDQGH[KDXVWDLUIORZ
PREPARATION OF SLEEVE ASSEMBLY (optional)
Ŷ5HIHUWRWKHLQVWDOODWLRQLQVWUXFWLRQRIVOHHYHDVVHPEO\
for details.
Note: 98QLWVUHTXLUHDVXEEDVHVROGVHSDUDWHO\WR
EHLQVWDOOHGWRWKHZDOOVOHHYH7RPRXQWWKHVXEEDVHWR
WKHZDOOVOHHYHWKHZDOOVOHHYHPXVWH[WHQGDPLQLPXP
RI´LQWRWKHURRP
PREPARATION OF REAR GRILLE ASSEMBLY
(optional)
Ŷ5HIHUWRWKHLQVWDOODWLRQLQVWUXFWLRQRIUHDUJULOOH
DVVHPEO\IRUGHWDLOV([WHULRUUHDUJULOOHPXVWEH
installed prior to the chassis.
Note:8QLWFRPHVZLWKDLUGHIOHFWRUVDWWDFKHGWRWKH
H[WHULRUFRLORIWKHXQLW,IWKHH[WHULRUJULOOHKDVKRWDLU
deflectors built in or attached, remove the deflectors off
the unit prior to installation.
Unit Installation
Ŷ&DUHIXOO\UHPRYHDOOVKLSSLQJWDSHIURPWKHIURQWSDQHO
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Ŷ+RWSRLQW37$&VKDYHD
vent that can be opened
to introduce outdoor
air into the room. To
open the vent, remove
the shipping screw
and adjust the vent as
desired, prior to sliding
the unit into the wall
sleeve.
INSTALLATION
Installation
CAUTION
There are sharp edges that can cause serious cuts.
:KHQOLIWLQJWKHDLUFRQGLWLRQHUXVHSHRSOHWROLIW
COOLED
AIR
INTAKE
AIR
WALL
WALL
HEAT
RADIATION
SLEEVE
Over 20
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1.
2.
6KLSSLQJ
6FUHZ
p
Dimension of air conditioner
PP
PP
PP
PP
Dimension of sleeve
PP
PP

49-5000684 Rev. 1 
Installation
Unit Installation (Continued)
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the vent door.
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WKHDLULQVLGHWKHURRPLVFLUFXODWHGDQGILOWHUHG:KHQ
VHWDW23(1VRPHRXWGRRUDLUZLOOEHGUDZQLQWRWKH
room. This will reduce heating and cooling efficiency.
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against front of wall sleeve and secure with 4 screws
DQGZDVKHUVVXSSOLHGLQWKH6/((9($66(0%/<
through the unit flange holes. If screws are needed,
SXUFKDVH[ò´KH[RUSKLOOLSVKHDGVFUHZVDW\RXU
local hardware store.
For 265V Models only:
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FKDVHZD\LQFOXGHGZLWKWKLVSURGXFWDUHUHTXLUHGIRU
LQVWDOOLQJ9PRGHOV)DLOXUHWRGRVRZLOOQRWPHHW
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:LULQJLVSODFHGEHWZHHQWKHWZRKDOYHVRIWKH
FKDVHZD\2EVHUYHWKHRULHQWDWLRQRIWKHFKDVHZD\
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VFUHZKROHVRIWKHFKDVHZD\SLHFHV6HFXUHWKHKDOYHV
WRJHWKHUXVLQJWKHW\SH$VFUHZVLQFOXGHGZLWKWKH
chaseway.
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slotted holes on the chaseway to the holes on the front
DQGERWWRPRIWKHMXQFWLRQER[6HFXUHWKHFKDVHZD\
with the provided screws.
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$IWHUWKHFKDVHZD\LVDWWDFKHGWRWKHVXEEDVHURWDWH
WKHFKDVHZD\MXQFWLRQER[DVVHPEO\XSDQGDWWDFKWR
the chassis with screws removed earlier.
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inward at bottom until panel snaps into place (2.).
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9HQW
Closed
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Control
/HYHU
1.
2.
CAUTION
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DLURXWOHWRIWKHXQLWVXFKDVZLQGRZFXUWDLQVHWF
$OZD\VLQVHUWWKHILOWHUVHFXUHO\&OHDQILOWHURQFH
HYHU\ZHHNVDVUHTXLUHG
INSTALLATION
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&KDVHZD\%DFN
3LHFH Chaseway Cover
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 49-5000684 Rev. 1
TROUBLESHOOTING TIPS
Troubleshooting Tips... %HIRUH\RXFDOOIRUVHUYLFH
6DYHWLPHDQGPRQH\5HYLHZWKHFKDUWVRQWKHIROORZLQJSDJHVILUVWDQG\RXPD\QRWQHHGWRFDOOIRUVHUYLFH
Possible Cause Solutions
UNIT DOES NOT START
Unit may have become unplugged
Fuse may have blown
Circuit breaker may have been tripped
Unit may be off
Unit may be in a protection mode
Check that plug is plugged securely in wall receptacle.
NOTE: YROWSOXJVKDYHDWHVWUHVHWEXWWRQRQWKHP0DNHVXUH
that the plug has not tripped.
5HSODFHWKHIXVH6HH1RWH
5HVHWFLUFXLWEUHDNHU6HH1RWH
Turn unit on (bottom right button on keypad).
UNIT NOT COOLING/HEATING ROOM
Unit air discharge section is blocked
Temperature setting is not high or low enough.
NOTE: Setpoint limits may not allow the unit
to heat or cool the room to the temperature
desired.Check section on dipswitch settings.
Unit air filters are dirty.
Room is excessively hot or cold when unit is
started.
Vent door left open.
Unit may be in a protection mode.
Compressor is in time delay.
0DNHVXUHWKDWFXUWDLQVEOLQGVRUIXUQLWXUHDUHQRWUHVWULFWLQJRUEORFNLQJ
unit airflow.
Reset to a lower or higher temperature setting.
Remove and clean filters.
$OORZVXIILFLHQWDPRXQWRIWLPHIRUXQLWWRKHDWRUFRROWKHURRP6WDUW
heating or cooling early before outdoor temperature,cooking heat or
gatherings of people make room uncomfortable.
Close vent door.
Check dipswitch and wall thermostat settings for desired comfort.
:DLWDSSUR[LPDWHO\PLQXWHVIRUFRPSUHVVRUWRVWDUW
DISPLAY HAS STRANGE NUMBERS/
CHARACTERS ON IT The unit may be in a protection mode.
7KHXQLWPD\EHVHWIRU2&LQVWHDGRI2)
UNIT MAKING NOISES Clicking,gurgling and whooshing noises are normal during operation of
unit.
WATER DRIPPING OUTSIDE If a drain kit has not been installed, condensation dripping during very
KRWDQGKXPLGZHDWKHULVQRUPDO6HH1RWH,IDGUDLQNLWKDVEHHQ
installed and is connected to a drain system, check gaskets and fittings
around drain for leaks and plugs.
WATER DRIPPING INSIDE
Wall sleeve is not installed level
:DOOVOHHYHPXVWEHLQVWDOOHGOHYHOIRUSURSHUGUDLQDJHRIFRQGHQVDWLRQ
Check that installation is level and make any necessary adjustments.
ICE OR FROST FORMS ON INDOOR COIL
Low outdoor temperature
Dirty filters
:KHQRXWGRRUWHPSHUDWXUHLVDSSUR[LPDWHO\Û)RUEHORZIURVWPD\
IRUPRQWKHLQGRRUFRLOZKHQXQLWLVLQ&RROLQJPRGH6ZLWFKXQLWWR)$1
operation until ice or frost melts.
Remove the clean filters.
COMPRESSOR PROTECTION
Power may have cycled,so compressor is in a
restart protection.
5DQGRP&RPSUHVVRUUHVWDUW:KHQHYHUWKHXQLWLVSOXJJHGLQRUSRZHU
KDVEHHQUHVWDUWHGDUDQGRPFRPSUHVVRUUHVWDUWZLOORFFXU$IWHUDSRZHU
RXWDJHWKHFRPSUHVVRUZLOOUHVWDUWDIWHUDSSUR[LPDWHO\PLQXWHV
&RPSUHVVRU3URWHFWLRQ7RSUHYHQWVKRUWF\FOLQJRIWKHFRPSUHVVRUWKHUH
LVDUDQGRPVWDUWXSGHOD\RIPLQXWHVDQGDPLQLPXPFRPSUHVVRUUXQ
WLPHRIPLQXWHV
ELECTRIC HEATING FAILURE Clean the evaporator once every three months by professional people.
NOTES:
,IFLUFXLWEUHDNHULVWULSSHGRUIXVHLVEORZQPRUHWKDQRQFHFRQWDFWDTXDOLILHGHOHFWULFLDQ
2. If unit is installed where condensation drainage could drip in an undesirable location,an accessory drain kit should be
installed and connected to drain system.

49-5000684 Rev. 1 
Before you call for service…
TROUBLESHOOTING TIPS
Normal Operating Sounds
Ŷ<RXPD\KHDUDSLQJLQJQRLVHFDXVHGE\ZDWHUEHLQJ
picked up and thrown against the condenser on rainy
days or when the humidity is high. This design feature
helps remove moisture and improve efficiency.
Ŷ<RXPD\KHDUWKHWKHUPRVWDWFOLFNZKHQWKH
compressor cycles on and off.
Ŷ:DWHUZLOOFROOHFWLQWKHEDVHSDQGXULQJKLJKKXPLGLW\
or on rainy days. The water may overflow and drip
from the outdoor side of the unit.
Ŷ7KHIDQPD\UXQHYHQZKHQWKHFRPSUHVVRUGRHVQRW

 49-5000684 Rev. 1
Notes:

49-5000684 Rev. 1 
6WDSOH\RXUUHFHLSWKHUH3URRIRIWKHRULJLQDOSXUFKDVH date is needed to obtain service under the warranty.
LIMITED WARRANTY
Hotpoint PTAC Limited Warranty
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the product.
Ŷ,PSURSHULQVWDOODWLRQGHOLYHU\RUPDLQWHQDQFH
Ŷ,I\RXKDYHDQLQVWDOODWLRQSUREOHPRULIWKHDLU
conditioner is of improper cooling capacity for the
intended use, contact your dealer or installer. You
are responsible for providing adequate electrical
connecting facilities.
Ŷ,QFRPPHUFLDOORFDWLRQVODERUQHFHVVDU\WRPRYH
the unit to a location where it is accessible for
service by an individual technician.
Ŷ)DLOXUHRUGDPDJHUHVXOWLQJIURPFRUURVLRQGXHWR
installation in an environment containing corrosive
chemicals.
Ŷ5HSODFHPHQWRIIXVHVRUUHVHWWLQJRIFLUFXLW
breakers.
Ŷ)DLOXUHRIWKHSURGXFWUHVXOWLQJIURPPRGLILFDWLRQV
to the product or due to unreasonable use,
including failure to provide reasonable and
necessary maintenance.
Ŷ)DLOXUHRUGDPDJHUHVXOWLQJIURPFRUURVLRQGXH
to installation in a coastal environment, except
for models treated with special factory-applied
anti-corrosion protection as designated in
the model number.
Ŷ'DPDJHWRSURGXFWFDXVHGE\LPSURSHUSRZHU
supply voltage, accident, fire, floods or acts of
God.
Ŷ,QFLGHQWDORUFRQVHTXHQWLDOGDPDJHWRSHUVRQDO
property caused by possible defects with this air
conditioner.
Ŷ'DPDJHFDXVHGDIWHUGHOLYHU\
Ŷ3URGXFWQRWDFFHVVLEOHWRSURYLGHUHTXLUHGVHUYLFH
What Hotpoint Will Not Cover:
Hotpoint.com
Hotpoint is backed by GE Appliances Service. $OOZDUUDQW\VHUYLFHLVSURYLGHGE\RXU)DFWRU\6HUYLFH&HQWHUVRUDQ
authorized Customer Care®technician. You can schedule service online at Hotpoint.com/serviceRUFDOO*($SSOLDQFHV
6HUYLFHDW*(&$5(63OHDVHKDYH\RXUPRGHOQXPEHUDYDLODEOHZKHQFDOOLQJ
EXCLUSION OF IMPLIED WARRANTIES
<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV/LPLWHG:DUUDQW\$Q\LPSOLHGZDUUDQWLHV
including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or
the shortest period allowed by law.
7KLVOLPLWHGZDUUDQW\LVH[WHQGHGWRWKHRULJLQDOSXUFKDVHUDQGDQ\VXFFHHGLQJRZQHUIRUSURGXFWVSXUFKDVHGIRU
KRPHXVHZLWKLQWKH86$,IWKHSURGXFWLVORFDWHGLQDQDUHDZKHUHVHUYLFHE\D+RWSRLQW$SSOLDQFHV$XWKRUL]HG
6HUYLFHULVQRWDYDLODEOH\RXPD\EHUHVSRQVLEOHIRUDWULSFKDUJHRU\RXPD\EHUHTXLUHGWREULQJWKHSURGXFWWR
DQ$XWKRUL]HG+RWSRLQW$SSOLDQFHV6HUYLFHORFDWLRQIRUVHUYLFH,Q$ODVNDWKHOLPLWHGZDUUDQW\H[FOXGHVWKHFRVWRI
shipping or service calls to your home.
6RPHVWDWHVGRQRWDOORZWKHH[FOXVLRQRUOLPLWDWLRQRILQFLGHQWDORUFRQVHTXHQWLDOGDPDJHV7KLVOLPLWHGZDUUDQW\
gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your
OHJDOULJKWVDUHFRQVXOW\RXUORFDORUVWDWHFRQVXPHUDIIDLUVRIILFHRU\RXUVWDWH¶V$WWRUQH\*HQHUDO
Warrantor: GE Appliances, aHaier company
Louisville, KY 40225
For The Period Of: Hotpoint Will Replace:
One Year
From the date of the
original purchase
Any part of the air conditioner which fails due to a defect in materials or workmanship.
During this limited one-year warranty, +RWSRLQWZLOOSURYLGH, free of charge, all labor and
related service cost to replace the defective part.
Five Year
From the date of the
original purchase
Sealed Refrigerating System, if any part of the sealed refrigerating system (the
compressor, condenser, evaporator and all connecting tubing including the make up air
system) should fail due to a defect in materials or workmanship. During this limited five-
year warranty, +RWSRLQWZLOOSURYLGH free of charge, all labor and related service cost to
replace the defective part.
Second through
Fifth Year
From the date of the
original purchase
Fan Motors, Switches, Thermostat, Heater, Heater Protectors, Compressor
Overload, Solenoids, Circuit Boards, Auxiliary Controls, Thermistors, Freeze
Sentinel, Frost Controls, ICR Pump, Capacitors, Varistors and Indoor Blower
Bearings, if any of these parts should fail due to a defect in materials or workmanship.
During this additional four-year limited warranty, the customer will be responsible for
any labor and related service costs.

 49-5000684 Rev. 1
3ULQWHGLQWKH8QLWHG6WDWHV
Consumer Support
CONSUMER SUPPORT
Hotpoint Appliances Website
9LVLWwww.hotpoint.com for all of your product and support needs.
Register Your Appliance
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communication and prompt service under the terms of your warranty, should the need arise. You may also mail in
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business hours.
For service or parts in Canada, contact your distributor.
Extended Warranties
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Parts and Accessories
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Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper
servicing may cause unsafe operation.
Contact Us
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Inscrivez les numéros de modèle et de
série ici :
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No série_______________________
Vous trouverez ces numéros sur
l’étiquette sur le devant du plateau de
fond derrière la grille frontale.
49-5000684 Rev. 1 06-23 GEA
AH12E07D
AH12H07D
AH12E09D
AH12H09D/E
AH12E12D
AH12H12D/E
AH12E15D
AH12H15D
Manuel d’utilisation
et instructions
d’installation
INFORMATION DE SÉCURITÉ...3
UTILISATION DU
CONDITIONNEUR D’AIR
Commandes ..........................4
Fonctions ............................5
Configuration des commutateurs DIP.....6
Installation du thermostat mural ........7
ENTRETIEN ET NETTOYAGE ...9
INSTALLATION .................... 10
CONSEILS DE DÉPANNAGE....12
Bruits de fonctionnement normaux. . . . . . 13
GARANTIE LIMITÉE .............15
SOUTIEN
AU CONSOMMATEUR.........16
CONDITIONNEUR D’AIR
MONOBLOC

249-5000684 Rev. 1
LIRE ET CONSERVEZ CES INSTRUCTIONS
PRÉCAUTIONS DE SÉCURITÉ
ALIMENTATION DE L’APPAREIL
UTILISATION DE RALLONGES
Risque d’électrocution. Peut causer des blessures, voire le
décès. Pour votre sécurité, vous devez suivre les instructions
de ce manuel pour réduire les risques d’incendie, de secousse
électrique et de blessure.
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décrit dans le Manuel de l’utilisateur.
ŶVous devez bien monter ce conditionneur, conformément
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sortez-la droit de sa prise.
ŶRemplacez immédiatement tout cordon d’alimentation
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par un autre cordon d’alimentation obtenu du fabricant.
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près de la prise ou du connecteur.
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des matériaux combustibles, de l’essence ou d’autres
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mise au rebut de l’appareil. Si vous vous débarrassez d’un
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vous sur la façon de faire auprès de l’entreprise qui
s’occupe de la mise au rebut.
AVERTISSEMENT
Risque d’électrocution. Peut causer des blessures, voire le
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terre.
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électricien qualifié pour vous assurer que la prise est bien à
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AVERTISSEMENT
Risque d’électrocution. Peut
causer des blessures, voire le décès.
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électriques particuliers.
AVERTISSEMENT
RISQUE D’INCENDIE.
Peut occasionner des blessures graves ou la mort.
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terminal emballé.
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INFORMATION DE SÉCURITÉ
CONSIGNES DE SÉCURITÉ IMPORTANTES
LISEZ TOUTES LES INSTRUCTIONS AVANT L’UTILISATION

49-5000684 Rev. 1 3
LIRE ET CONSERVEZ CES INSTRUCTIONS
INFORMATION DE SÉCURITÉ
UTILISATION DE FICHES D’ADAPTATION
AVERTISSEMENT
Risque d’électrocution. Peut
causer des blessures, voire le décès.
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codes locaux le permettent, vous pouvez établir un contact
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polarité avec le cordon d’alimentation.
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N’UTILISEZ PAS le conditionneur avant de bien le remettre
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à une vis du couvercle de la prise murale, cela ne met
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vérifier le circuit par un électricien qualifié pour vous assurer
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AVERTISSEMENT
Risque d’incendie ou d’explosion. Cet appareil contient un réfrigérant inflammable. Des
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CONSIGNES DE SÉCURITÉ IMPORTANTES
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449-5000684 Rev. 1
UTILISATION DU CONDITIONNEUR D’AIR
Commandes
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OHYR\DQWG¶DOLPHQWDWLRQV¶DOOXPHHQYHUW/HYR\DQWV¶pWHLQW
ORUVTXHO¶DSSDUHLOHVWHQDUUrW
ŶMODE (mode)
• Pousser ce bouton pour faire défiler les modes dans la
VpTXHQFH&22/YHQWLODWLRQ+($7FKDXIIDJH)$1
YHQWLODWLRQ'5</HYR\DQWYLVjYLVO¶RSWLRQ02'(V¶DOOXPHUD
pour identifier le mode sélectionné.
• COOL (climatisation) :/DSODJHGHVUpJODJHVGH
WHPSpUDWXUHV¶pWHQGGH)j)/DFOLPDWLVDWLRQ
débute automatiquement lorsque la température ambiante est
DXGHVVXVGXSRLQWGHUpJODJHHWFHVVHORUVTXHODWHPSpUDWXUH
DPELDQWHHVWGH)VRXVOHSRLQWGHUpJODJH0DLVOH
compresseur fonctionnera durant 3 minutes au minimum dans
OHPRGH&22/DYDQWGHVµDUUrWHU/HYHQWLODWHXUHVWFRQILJXUp
jOµXVLQHSRXUIRQFWLRQQHUHQFRQWLQXORUVTXµLOHVWHQPRGH
refroidissement.
• HEAT (chauffage) : /DSODJHGHVUpJODJHVGHWHPSpUDWXUH
V¶pWHQGGH)j)'DQVOHFDVGHVPRGqOHVj
WKHUPRSRPSHO¶DSSDUHLOSHXWIRQFWLRQQHUHQDOWHUQDQFHHQWUH
OHPRGHGHFKDXIIDJHjF\FOHLQYHUVpHWOHPRGHGHFKDXIIDJH
électrique en fonction de la différence entre la température
UpJOpHHWODWHPSpUDWXUHDPELDQWH/HYHQWLODWHXUIRQFWLRQQHHQ
alternance.
/HVPRWHXUVGXYHQWLODWHXULQWpULHXUGpPDUUHQWDYDQWOH
FRPSUHVVHXUHWV¶DUUrWHQWDSUqVVRQDUUrW
REMARQUE : /HFKDXIIDJHHQF\FOHLQYHUVpHWOHFKDXIIDJH
pOHFWULTXHQHIRQFWLRQQHQWSDVHQPrPHWHPSV'DQVOHVFDV
suivants, il est normal que le compresseur ne fonctionne pas..
/RUVTXHODWHPSpUDWXUHH[WpULHXUHHVWLQIpULHXUHj)RX
TXHODWHPSpUDWXUHDPELDQWHFKXWHGH)DXGHVVRXVGX
SRLQWGHUpJODJHGHODWHPSpUDWXUH
$ILQGHSUpYHQLUOHVF\FOHVFRXUWVOHFRPSUHVVHXUVµDUUrWH
durant un minimum de 3 minutes entre les cycles.
/RUVTXHOHJHOVDFFXPXOHVXUOHVHUSHQWLQOHFRPSUHVVHXU
VpWHLQWSHQGDQWTXHOHYHQWLODWHXULQWpULHXUFRQWLQXHGH
IRQFWLRQQHUSRXUGpJLYUHUOHVHUSHQWLQ
• FAN (ventilateur) :)RQFWLRQQHPHQWGXYHQWLODWHXUVHXOVDQV
FKDXIIDJHHWFOLPDWLVDWLRQ
REMARQUE :/DSODJHGHVUpJODJHVGHWHPSpUDWXUH
SHXWrWUHPRGLILpH9RLUODVHFWLRQ&21),*85$7,216
'(6&20087$7(856',3jODSDJHSRXUSOXVGH
UHQVHLJQHPHQWV
'5<GpVKXPLGLILFDWLRQ3HUPHWGHUpJOHUODSSDUHLOHQPRGH
refroidissement et à faible vitesse du ventilateur pour faciliter la
GpVKXPLGLILFDWLRQ
ŶBOUTONS PLUS/MOINS ( + / - )
3RXVVH]OHERXWRQ3/86RX02,16SRXUDXJPHQWHURX
GLPLQXHUOHUpJODJHGHWHPSpUDWXUHGHO¶DSSDUHLOHQPRGH
FOLPDWLVDWLRQRXFKDXIIDJH2QSHXWUpJOHUODWHPSpUDWXUH
SDUSDOLHUVGH)/HWHPSpUDWXUHUpJOpHDSSDUDvWUDVXU
O¶DIILFKHXU
REMARQUE : Maintenez une pression simultanément sur
les boutons « + » et « - » durant 3 secondes pour basculer
O¶DIILFKDJHGHWHPSpUDWXUHHQWUHOHVXQLWpV&HW)
ŶFAN (vitesse du ventilateur)
&KDTXHSUHVVLRQVXUFHERXWRQIDLWGpILOHUOHYHQWLODWHXUGDQV
OHVYLWHVVHVVXLYDQWHV$872+,*+/2:
ŶCONSTANT FAN (ventilateur constant)
2IIUHOHFKRL[GHIDLUHIRQFWLRQQHUOHYHQWLODWHXULQWpULHXUHQ
FRQWLQXRXGHOHPHWWUHHQPDUFKHDUUrWDYHFOHFRPSUHVVHXU
8QHLF{QHGHYHQWLODWHXUDSSDUDvWSUqVGHOpFUDQORUVTXHOH
ventilateur est en mode constant. En mode cycle, le ventilateur
IRQFWLRQQHUDSHQGDQWSOXVLHXUVVHFRQGHVDSUqVODUUrWGX
FRPSUHVVHXU&HFRPPXWDWHXUQHVWSDVDFWLIHQPRGH
&KDXIIDJH
ŶAFFICHAGE :
• En mode Ventilateur seul, la température ambiante est
DIILFKpH
Commande et codes d'erreur (certains modèles) :
LC/HVERXWRQVSRXVVRLUVVXUOHSDQQHDXGHFRPPDQGHQH
VRQWSDVGLVSRQLEOHV/µDSSDUHLOVHFRPPDQGHSDUWKHUPRVWDW
mural seulement.
FC/HVERXWRQVSRXVVRLUVVXUOHSDQQHDXGHFRPPDQGH
HWOHWKHUPRVWDWPXUDOQHVRQWSDVGLVSRQLEOHV/µDSSDUHLOVH
FRPPDQGHSDU&2162/()5217$/(VHXOHPHQW
Codes d’erreur :
AS - Erreur de détection de la température ambiante;
ES - Erreur de détection de la température de l’évaporateur;
CS - Erreur de détection de la température condenseur;
OS - Erreur de détection de la température extérieure;
HS - Erreur de détection de la température d’évacuation;
LE - Erreur de commande câblée;
REMARQUE : /RUVTXHGHVHUUHXUVVXUYLHQQHQWGpEUDQFKH]
O¶DSSDUHLOSXLVUHEUDQFKH]OH6LO¶HUUHXUSHUVLVWHIDLWHVXQ
appel de service.
Autres codes :
LO - 7HPSpUDWXUHDPELDQWHLQIpULHXUHj)
HI - 7HPSpUDWXUHDPELDQWHVXSpULHXUHj)
FP - Protection contre la basse température.
REMARQUE : Toutes les illustrations dans ce manuel servent
à des fins explicatives seulement. Votre conditionneur d’air
SHXWrWUHOpJqUHPHQWGLIIpUHQW
REMARQUE : Ce climatiseur est conçu pour fonctionner dans
les conditions énumérées ci-dessus.
REMARQUE :/HIRQFWLRQQHPHQWKRUVGHFHVSODJHVGH
températures peut réduire le rendement de l’appareil.
Commandes du conditionneur d’air
Climatisation Temp. extérieure : 64-109)
Temp. intérieure : 62-90)
&KDXIIDJH Temp. extérieure : 23-76)
Temp. intérieure : 32-80)