HP MSM720 User manual

HP MSM720 Access Controller (WW)
HP MSM760 Premium Mobility Controller/HP MSM760 Access Controller
HP MSM765 zl Premium Mobility Controller
QuickSpecs
HP MSM Controller Series
Overview
DA - 13271 Worldwide — Version 18 — December 20, 2013 Page 1

Key features
Ease of use, scalability, and redundancy
Enhanced architecture for flexible network design
IEEE 802.11a/b/g/n AP and access device support
Comprehensive WLAN security
Appliance and blade form factors
Product overview
Working in unison with HP MSM controllers, the HP MSM-802.11n Access Point Series delivers high-performance networking solution.
The enhanced controller architecture scales to IEEE 802.11n without requiring a controller replacement. The MSM controllers provide
advanced radio resource management (RRM), including client load balancing and interference mitigation. The MSM wireless controllers
support a fast-roaming capability.
The MSM430 and MSM46x access points provide RF Spectrum Analysis with detection and classification of non-IEEE 802.11
interference. These access points have the ability to automatically avoid interference.
Wireless security is comprehensive with integrated Wireless IDS (MSM410, MSM430, and MSM46x access points) and support for
internal and external authentication, authorization, and accounting (AAA) servers; a built-in stateful firewall; per-user VLAN mapping;
and authentication.
Features and benefits
Management
Wi-Fi Clear Connect
provides a system-wide approach to deliver WLAN reliability by proactively determining and adjusting to changing RF conditions;
optimizes WLAN performance by detecting interference from Wi-Fi and non-Wi-Fi sources using Spectrum Analysis capabilities
built into the MSM430 and MSM46x access points, identifying rogue activity (MSM410, MSM430, and MSM46x), and making
decisions at a system-wide level
Advanced radio resource management
Automatic radio power adjustments
include real-time power adjustments based on changing environmental conditions and signal coverage adjustment
Automatic radio channel
provides intelligent channel switching and real-time interference detection
Intelligent client load balancing
determines the number of clients across neighboring APs and adjusts client allocation to balance the load
Airtime fairness
helps ensure equal RF transmission time for wireless clients
Spectrum Analysis (requires MSM430 or MSM46x models)
Power/frequency spectrum analysis
measures noise from IEEE 802.11 remote sources
Signal detection/classification
identifies source of RF interference, for example, Bluetooth, cordless phones, and microwave ovens
Evaluation of channel quality
helps detect severe channel degradation and improves the reporting of poor RF performance
Automated work flows :
Initial controller settings
define basic operational settings for the controller, for example, network connections, security settings, and system time
QuickSpecs
HP MSM Controller Series
Overview
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Wireless network for employees
enables setup of a new wireless network for employees, for example, network and security settings, and basic voice and
video settings
Wireless network for guests
provides wireless access for guest users, for example, network and security settings specific to guest access
Remote configuration and management
are available through a secure Web browser, command-line interface (console port or SSH), SOAP, or SNMP
Management interface control
allows interfaces to be enabled or disabled depending on security preferences
Management VLAN
segments traffic to and from management interfaces, including CLI, Web browser interface, and SNMP
RADIUS accounting support
separates RADIUS accounting server support per SSID; provides detailed session, usage, and billing information for each client
activity
Logging
provides local and remote logging of events via SNMP (v2c and v3) and syslog; provides log throttling and log filtering to reduce
the number of log events generated
Controller networking
includes IEEE 802.1d-compliant bridging and Bridge MIB (RFC 4188), which is supported only on a primary bridge interface;
stateful firewall; PPPoE Client (RFC 2516); ICMP (RFC 792); IEEE 802.1q VLAN tagging; NAT (RFC 1631); CIDR (RFC 1519); L2TP
and PPTP servers for wireless clients; VPN client, which establishes PPTP or IPSec tunnels to other devices; and IGMP snooping
(IGMP proxy v1 and v2), which is supported on the wireless interfaces of APs
DHCP support
includes RFC 2131 and RFC 3046 (DHCP Relay Option-82) for server and built-in DHCP client for client
Band steering
the MSM422, MSM430, MSM466, and MSM466-R APs can automatically redirect 5 GHz-capable clients to the less-congested 5
GHz spectrum
Controller management
provides secure Web browser (SSL and VPN), command-line interface, SOAP, SNMP v2c and v3, MIB-II with traps, RADIUS
Authentication Client MIB (RFC 2618), and RIPv2 MIB Extension (RFC 1724); implements scheduled configuration and firmware
upgrades from a central server; offers per-user activity records by time used or data transferred; supports remote syslog
HP Intelligent Management Center and Wireless Services Manager Software
provide centralized management for discovery, logging, status, and configuration management
Unified network visibility
provides visibility between a wired and wireless network using IEEE 802.1AB Link Layer Discovery Protocol (LLDP) and sFlow
Diagnostics
client event log records association, authentication, and DHCP events; includes a packet capture tool for Ethernet and IEEE
802.11 interfaces (PCAP format), a wireless client data rate matrix, and a client status page; complete session logging provides
detailed information for problem identification and resolution
Firewall
Stateful firewall :
enforces firewall policies to control traffic and filter access to network services; maintains session information for every
connection passing through it, enabling the firewall to control packets based on existing sessions
NAT/PAT
choice of dynamic partial address translation (PAT) or static network address translation (NAT) preserves a network's IP address
pool or conceals the private address of network resources, such as Web servers, which are made accessible to users of a guest
or public wireless LAN
Authenticated network access
QuickSpecs
HP MSM Controller Series
Overview
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authenticates users with an internal or external RADIUS server or Microsoft® Active Directory before allowing full network
connectivity connectivity
Quality of Service (QoS)
Rate limiting
supports per-wireless client ingress-enforced maximums and per-wireless client, per-queue guaranteed minimums
Centralized traffic
Layer 2 and Layer 3 QoS settings are maintained when using Mobility Traffic Manager or guest access
Mobility
Solutions enhanced for businesses
MSM7xx controllers deliver services for a range of vertical markets, including healthcare, hospitality, education, manufacturing,
transportation, and service providers
Powerful security capabilities
robust, identity- and role-based user account profiles use internal or external AAA services
Solutions that cover the most important WLAN applications
HP MSM solutions deliver rich application support, including guest access, location-based services, Voice over Wi-Fi (VoWi-Fi),
hotspot, surveillance, and secure point of sale
Capacity that scales from small office to large campus
efficiently deploy wireless LANs (WLANs) with the MSM720 controller, which supports 10 to 40 APs; and the MSM760 and
MSM765 zl controllers, which control 40 to 200 APs
Premium Mobility scalability features
Virtual controller
supports a team of up to 800 APs and five controllers (MSM76x—must be the same type within a team) or 40 APs across
two controllers (MSM720) managed via a single IP address
N+1 redundancy
teaming provides N+1 redundancy
Seamless failover
APs can fail-over without rebooting, which preserves network mobility services for wireless clients when the client traffic
is bridged locally at the AP
64 VSC profiles
up to 64 profiles can be defined
Mobility Traffic Manager
flexible and multiple network distribution schemes address a range of business needs; policies for user network and security
profiles are consistently applied and enforced; wireless traffic can be directed anywhere in the network as required; enterprise
businesses can easily migrate to the MSM mobility solution, preserving prior network designs
Controller client access control
provides SSL-protected universal access method, MAC address authentication, and IEEE 802.1x authentication; Web proxy
server; support for centralized portal; AAA Security; WPA and WPA2 encryption; client-fixed IP address spoofing; per-site and
per-user access lists; white list and black list support; bandwidth limiting per user, per VLAN, or per VSC; and concurrent users
(250 for the MSM720, and 2,000 for the MSM760 and MSM765 zl controllers)
Simplified management with central control
MSM7xx controllers reduce the time and complexity of managing a wireless network; the solution controls up to hundreds of
APs (depending on the controller) from a single management interface and helps ensure that a consistent set of services is
delivered throughout the wireless network; the controllers push authentication, encryption, QoS enforcement, and access
policies to the access points, delivering intelligence to the edge of mobile networks
Services
provides standard Layer 2 roaming and VoWLAN support on all controllers, advanced fast roaming on mobility controllers, plug-
and-play AP management, and public and guest Internet access
QuickSpecs
HP MSM Controller Series
Overview
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Advanced fast roaming (requires mobility controller or upgrade)
provides WPA2 Opportunistic Key Caching through controller support and inter-/intra-subnet roaming and seamless roaming
(less than 50 ms roaming delay) support for Voice-over-Wi-Fi deployments
Security
Integrated IDS support (Premium Mobility version required)
Automated AP and client classification
reduces manual effort (administrator can override AP classification)
Comprehensive detection capabilities
detects a wide range of attacks
Flexible event reporting
enables configuration of which events will result in notifications
Location tracking capabilities
helps identify the location of a rogue device
Flexible deployment models
supports time slicing or dedicating a radio to detect full time
Secure shell
encrypts all transmitted data for secure remote CLI access over IP networks
Secure Sockets Layer (SSL)
encrypts all HTTP traffic, allowing secure access to the
browser-based management GUI in the switch
IEEE 802.1X, Active Directory, and RADIUS network logins
control wireless network access for authentication and accountability using IEEE 802.1x, Microsoft Active Directory, and RADIUS
RADIUS-based MAC authentication
authenticates a wireless client with a RADIUS server based on the MAC address of the client; this is useful for clients with minimal
or no user interface
Web-based authentication
provides a Web browser-based environment to authenticate clients that may not support the IEEE 802.1X supplicant
IEEE 802.1x supplicant on MSM APs
helps prevent deployment of rogue networking equipment
Secure management access
securely encrypts all access methods (CLI, GUI, or MIB) through SSH v2c, SSL, and/or SNMPv3
Policy management
Standards-based authentication support for Microsoft Active Directory and IEEE 802.1X
seamlessly integrates into existing authentication services or uses the built-in database
Integration with HP IMC Network Management software
helps ensure consistent policy enforcement across wired and wireless networks
Connectivity
10 GbE connections to the switch fabric (MSM765 zl Premium Mobility controller only)
two 10-GbE wire-speed internal connections help ensure that the network connections from the application to the switch
backplane will not limit application performance
IPv6 wireless client traffic forwarding
is supported for Layer 2 and Layer 3 mobility (MTM) and for client traffic directly bridged at the AP
IEEE 802.3ad Link Aggregation Control Protocol (LACP) and HP port trunking (MSM720 controller only)
support up to six ports bonded via LACP; support manually configured trunks between an HP switch and the controller
QuickSpecs
HP MSM Controller Series
Overview
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Performance
High-performance processor system :
MSM720 controllers
Freescale Dual Core 800MHZ P1020 Processor with a 256 KB cache and 1G byte of DDR3 memory in an appliance designed
for 10 to 40 APs
MSM760 controllers
Intel® Core™ 2 Duo Processor E6400 with 2.13 GHz and 2 MB cache in an appliance designed for larger environments
MSM765 zl controller
Intel Core 2 Duo Processor T7500 with 2.2 GHz and 4 MB cache in a single-switch slot designed for larger chassis-based
environments
Memory subsystems
4/2/1 GB of memory (MSM765 (DDR2)zl/MSM760 (DDR2)/MSM720 (DDR3) provides enhanced application performance
Disk drive (MSM76x)
250 GB SATA II 7200 rpm hard disk drive allows rapid data reads/writes, providing improved application performance
Additional information
TAA versions for the MSM720 controller
for U.S. government manufactured sales requirements, order the TAA MSM720 controller models; for all other AMS and WW
orders, use WW models
New licensing model for guest user access (v5.7 and later)
the full number of supported guest access user sessions is enabled with the base-level controller models and no longer is tied to
the AP upgrade license (e.g., the base MSM720 [access and Premium Mobility] controllers will now support 250 concurrent guest
access user sessions; the MSM76x base controllers will now support 2,000 guest access user sessions without requiring
additional AP license
upgrades)
10-AP license upgrade option
can be used on the MSM720 and MSM76x products on all supported firmware releases
New licensing model for the MSM317 access device (v5.7 and later)
no additional AP license is required for the MSM317; non-MSM317 devices are subject to AP licensing; maximum wireless device
limits per controller and team are unchanged, and all devices count toward these maximums (e.g., an MSM760 could manage
200 MSM317 devices with no additional AP license; or 40 APs and 160 MSM317 devices with no additional AP license; or 80 APs
and 120 MSM317 devices with an additional 40-AP license.
RFC support
refer to the "Mobility Products Specification Sheet" for a list of RFCs and other industry standards supported by the MSM
solution at http://h17007.www1.hp.com/docs/mobility/4AA3-3883ENW.pdf
Warranty and support
Lifetime hardware warranty
for the MSM720 and MSM765 zl controllers, for as long as you own the product, with next-business-day advance replacement
(available in most countries); the hard disk drive in the MSM765 zl controller has a 5-year limited warranty†
Hardware warranty
1-year warranty for the MSM760 controller
Software releases and warranty
the MSM720 controller includes all offered software releases for as long as you own the product; the MSM765 zl and MSM760
controllers include 1 year of bug fixes; for details on the software releases available with your product purchase, refer to
www.hp.com/networking/warrantysummary ; to find software for your product, refer to www.hp.com/networking/support
Electronic and telephone support
QuickSpecs
HP MSM Controller Series
Overview
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limited electronic and telephone support is available from HP; to reach our support centers, refer to
www.hp.com/networking/contact-support ; the MSM720 controller includes technical support for as long as you own the
product; the MSM765 zl and MSM760 controllers include technical support for 1 year; for details on the duration of support
provided with your product purchase, refer to www.hp.com/networking/warrantysummary
†HP warranty includes repair or replacement of hardware for as long as you own the product, with next business day advance
replacement (available in most countries). The disk drive included with HP AllianceOne
Advanced Services and Services zl Modules, HP Threat Management Services zl Module, HP AllianceOne Extended zl Module with
Riverbed Steelhead, HP MSM765zl Mobility Controller and HP Survivable Branch
Communication zl Module powered by Microsoft® Lync has a five-year hardware warranty. For details, refer to the Software license and
hardware warranty statements at www.hp.com/networking/warranty .
QuickSpecs
HP MSM Controller Series
Overview
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Build To Order:
BTO is a standalone unit with no integration. BTO products ship standalone are not part of a CTO or Rack-Shippable solution.
HP MSM720 Access Controller (WW) J9693A
4 RJ-45 autosensing 10/100/1000 port
2 RJ-45 dual-personality 10/100/1000 ports/ SFP Ports
See
Configuration
Note:1, 2
HP MSM720 Premium Mobility Controller (WW) J9694A
4 RJ-45 autosensing 10/100/1000 port
2 RJ-45 dual-personality 10/100/1000 ports/ SFP Ports
See
Configuration
Note:1, 2
HP MSM720 TAA Access Controller J9695A
4 RJ-45 autosensing 10/100/1000 port
2 RJ-45 dual-personality 10/100/1000 ports/ SFP Ports
See
Configuration
Note:1, 2
HP MSM720 TAA Premium Mobility Controller J9696A
4 RJ-45 autosensing 10/100/1000 port
2 RJ-45 dual-personality 10/100/1000 ports/ SFP Ports
See
Configuration
Note:1, 2
HP MSM760 Premium Mobility Controller J9420A
2 RJ-45 autosensing 10/100/1000 ports See
Configuration
Note:2
HP MSM760 Access Controller J9421A
2 RJ-45 autosensing 10/100/1000 ports See
Configuration
Note:2
HP MSM765 zl Premium Mobility Controller J9370A
See
Configuration
Note:2
HP MSM775 zl Premium Controller Module J9840A
Configuration Rules:
Note 1 The following Transceivers install into this Controller:
J9054C - HP X111 100M SFP LC FX Transceiver
J9099B - HP X112 100M SFP LC BX-D Transceiver
J9100B - HP X112 100M SFP LC BX-U Transceiver
J4860C - HP X121 1G SFP LC LH Transceiver
QuickSpecs
HP MSM Controller Series
Configuration
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J4858C - HP X121 1G SFP LC SX Transceiver
J4859C - HP X121 1G SFP LC LX Transceiver
J9142B - HP X122 1G SFP LC BX-D Transceiver
J9143B - HP X122 1G SFP LC BX-U Transceiver
Note 2 Localization required. (See Localization Menu)
Remarks: The TAA skus in the MSM 700 Controller are WW available.
Internal Power Supplies
None
Transceivers
SFP Transceivers HP X111 100M SFP LC FX Transceiver J9054C
HP X112 100M SFP LC BX-D Transceiver J9099B
HP X112 100M SFP LC BX-U Transceiver J9100B
HP X121 1G SFP LC LH Transceiver J4860C
HP X121 1G SFP LC LX Transceiver J4859C
HP X121 1G SFP LC SX Transceiver J4858C
HP X122 1G SFP LC BX-D Transceiver J9142B
HP X122 1G SFP LC BX-U Transceiver J9143B
Access Point Options
External Power Supplies HP 1-port Power Injector J9407B
See
Configuration
Note:1
Configuration Rules:
Note 1 Localization required. (See Localization Menu)
Licenses HP MSM720/760/765 Additional 10 Access Point License J9697A
See
Configuration
Note:1
HP MSM720/760/765/800 Add 10 AP E-LTU J9697AAE
See
Configuration
Note:1
HP MSM720 Premium Mobility License J9698A
QuickSpecs
HP MSM Controller Series
Configuration
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See
Configuration
Note:2
MSM720 Premium E-LTU J9698AAE
See
Configuration
Note:2
HP MSM760/765 Additional 40 AP License J9371A
See
Configuration
Note:3
HP MSM760/765/800 Add 40 AP E-LTU J9371AAE
See
Configuration
Note:3
HP MSM760 Premium Mobility License J9491A
See
Configuration
Note:5
HP MSM760 Premium E-LTU J9491AAE
See
Configuration
Note:5
Configuration Rules
Note 1 This license is supported the following Controllers:
J9694A - HP MSM720 Premium Mobility Controller(WW)
J9420A - HP MSM760 Premium Mobility Controller
J9370A - HP MSM765 zl Premium Mobility Controller
J9840A - HP MSM775- zl Premium Controller Module
J9693A - HP MSM720 Access Controller (WW)
J9696A - HP MSM720 TAA Premium Mobility Controller
J9695A - HP MSM720 TAA Access Controller
Note 2 This license is supported the following Controllers:
J9693A - HP MSM720 Access Controller (WW)
J9695A - HP MSM720 TAA Access Controller
QuickSpecs
HP MSM Controller Series
Configuration
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Note 3 This license is supported the following Controllers:
J9420A - HP MSM760 Premium Mobility Controller
J9370A - HP MSM765 zl Premium Mobility Controller
J9840A - HP MSM775- zl Premium Controller Module
J9421A - HP MSM760 Access Controller
Note 5 This license is supported the following Controllers:
J9421A - HP MSM760 Access Controller
Mounting Kit HP MSM710 Controller Rack Mounting Kit J9404A
See
Configuration
Note:1
Configuration Rules
Note 1 If this Mounting Kit is select then one of the following Access Points is
required:
J9325A - HP MSM710 Mobility Controller
J9328A - HP MSM710 Access Controller
QuickSpecs
HP MSM Controller Series
Configuration
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HP MSM720 Premium Mobility Controller (WW) (J9694A)
HP MSM720 TAA Premium Mobility Controller (J9696A)
Ports 4 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE
802.3ab Type 1000BASE-T); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
2 RJ-45 dual-personality 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX,
IEEE 802.3ab Type 1000BASE-T)
1 RJ-45 serial console port
Physical characteristics Dimensions 6.28(w) x 10(d) x 1.75(h) in (15.95 x 25.4 x 4.45 cm)
Weight 3.62 lb (1.64 kg)
Mounting Supports the mounting options of the 2520-8 PoE switch, including EIA-standard 19 in. telco rack or
equipment cabinet (rack-mounting kit included); horizontal surface or wall mounting
Performance 100 Mb Latency < 20.4 µs (LIFO 64-byte packets)
1000 Mb Latency < 6.3 µs (LIFO 64-byte packets)
Throughput up to 8.9 million pps
Environment Operating temperature 41°F to 113°F (5°C to 45°C)
Operating relative
humidity
15% to 95% @ 104°F (40°C)
Nonoperating/Storage
temperature
-40°F to 158°F (-40°C to 70°C)
Nonoperating/Storage
relative humidity
15% to 95% @ 149°F (65°C)
Electrical characteristics Frequency 50/60 Hz
Maximum heat
dissipation
70 BTU/hr (73.85 kJ/hr)
Voltage 100-240 VAC
Current .2/.1 A
Maximum power rating 20 W
Safety UL 60950-1; IEC 60950-1; EN 60950-1; CAN/CSA-C22.2 No. 60950-1
Emissions FCC part 15 Class A; EN 55022 Class A; CISPR 22 Class A; ICES-003
Features Supported
IEEE 802.11 n/a/b/g access points and/or access devices
10 to 40 access points and/or access devices (in increments of 10)
IEEE 802.3ad Link Aggregation Control Protocol (LACP)
250 simultaneous guest access users
Included services
Plug-and-play AP management and WLAN management
Guest access
Captive portal
PCI DSS compliance for wireless PoS traffic
Support for Real-Time Location Services (RTLS)
Advanced fast roaming with VoWLAN support
QuickSpecs
HP MSM Controller Series
Technical Specifications
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Mobility Traffic Manager (MTM)
Support for up to 64 VSC profiles
Unified policy enforcement and network visibility
Virtual controller (up to two MSM720 controllers and 40 APs with resiliency)
Notes Latency values refer to client traffic bridged locally at the AP.
For U.S. government manufactured sales requirements, order the TAA MSM720 controller models. For all
other AMS and WW orders, use WW models.
Services Refer to the HP website at: www.hp.com/networking/services for details on the service-level
descriptions and product numbers. For details about services and response times in your area, please
contact your local HP sales office.
HP MSM720 Access Controller (WW) (J9693A)
HP MSM720 TAA Access Controller (J9695A)
Ports 4 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE
802.3ab Type 1000BASE-T); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
2 RJ-45 dual-personality 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX,
IEEE 802.3ab Type 1000BASE-T)
1 RJ-45 serial console port
Physical characteristics Dimensions 6.28(w) x 10(d) x 1.75(h) in (15.95 x 25.4 x 4.45 cm)
Weight 3.62 lb (1.64 kg)
Mounting Supports the mounting options of the 2520-8 PoE switch, including EIA-standard 19 in. telco rack or
equipment cabinet (rack-mounting kit included); horizontal surface or wall mounting
Performance 100 Mb Latency < 20.4 µs (LIFO 64-byte packets)
1000 Mb Latency < 6.3 µs (LIFO 64-byte packets)
Throughput up to 8.9 million pps
Environment Operating temperature 41°F to 113°F (5°C to 45°C)
Operating relative
humidity
15% to 95% @ 104°F (40°C)
Nonoperating/Storage
temperature
-40°F to 158°F (-40°C to 70°C)
Nonoperating/Storage
relative humidity
15% to 95% @ 149°F (65°C)
Electrical characteristics Frequency 50/60 Hz
Maximum heat
dissipation
70 BTU/hr (73.85 kJ/hr)
Voltage 100-240 VAC
Current .2/.1 A
Maximum power rating 20 W
Safety UL 60950-1; IEC 60950-1; EN 60950-1; CAN/CSA-C22.2 No. 60950-1
Emissions FCC part 15 Class A; EN 55022 Class A; CISPR 22 Class A; ICES-003
Features Supported
IEEE 802.11 n/a/b/g access points and/or access devices
QuickSpecs
HP MSM Controller Series
Technical Specifications
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10 to 40 access points and/or access devices (in increments of 10)
IEEE 802.3ad Link Aggregation Control Protocol (LACP)
250 simultaneous guest access users
Included services
Plug-and-play AP management and WLAN management
Guest access
Captive portal
PCI DSS compliance for wireless PoS traffic
Support for Real-Time Location Services (RTLS)
Standard Layer 2 roaming with VoWLAN support
Support for up to 16 VSC profiles
Unified policy enforcement and network visibility
Notes Latency values refer to client traffic bridged locally at the AP.
For U.S. government manufactured sales requirements, order the TAA MSM720 controller models. For all
other AMS and WW orders, use WW models.
Services Refer to the HP website at: www.hp.com/networking/services for details on the service-level
descriptions and product numbers. For details about services and response times in your area, please
contact your local HP sales office.
HP MSM760 Premium Mobility Controller (J9420A)
Ports 2 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE
802.3ab Type 1000BASE-T); Duplex:
10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
1 RJ-45 serial console port
Physical characteristics Dimensions 17.32(w) x 15.38(d) x 1.75(h) in (43.99 x 39.07 x 4.45 cm) (1U height)
Weight 13.45 lb (6.1 kg)
Mounting Mounts in an EIA-standard 19 in. telco rack or equipment cabinet (hardware included); horizontal surface
mounting only
Environment Operating temperature 41°F to 104°F (5°C to 40°C)
Operating relative
humidity
15% to 80%, noncondensing
Nonoperating/Storage
temperature
-40°F to 149°F (-40°C to 65°C)
Nonoperating/Storage
relative humidity
15% to 80%, noncondensing
Electrical characteristics Frequency 50/60 Hz
Maximum heat
dissipation
434 BTU/hr (457.87 kJ/hr)
Voltage 100-240 VAC
Current 2/1 A
Maximum power rating 127 W
Safety UL 60950-1; CAN/CSA 22.2 No. 60950-1; IEC 60950-1; EN 60950-1
Emissions FCC part 15 Class A; EN 55022 Class A; CISPR 22 Class A; ICES-003
QuickSpecs
HP MSM Controller Series
Technical Specifications
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Features Supported
IEEE 802.11 n/a/b/g access points and/or access devices
40 to 200 access points and/or access devices (in increments of 10 or 40)
MSM firmware releases prior to MSM v5.7: 1,000 simultaneous guest access users upgradable in
increments of 250 per 40-AP license pack, up to a maximum of 2,000 guest access users Unlimited
simultaneous users
MSM v5.7 and later: 2,000 simultaneous guest access users with base product
Included services
Plug-and-play AP management and WLAN management
Guest access
Captive portal
PCI DSS compliance for wireless PoS traffic
Support for Real-Time Location Services (RTLS)
Advanced fast roaming with VoWLAN support
Mobility Traffic Manager (MTM)
Support for up to 64 VSC profiles
Unified policy enforcement and network visibility
Virtual controller (up to five MSM765 zl controllers and 800 APs with resiliency)
Services 3-year, parts only, global next-day advance exchange (UQ652E)
3-year, 4-hour onsite, 13x5 coverage for hardware (UQ653E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UQ654E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 SW phone support and SW updates (UQ656E)
3-Year, 9x5 SW phone support, software updates (UQ615E)
3-year, 24x7 SW phone support, software updates (UQ616E)
1-year, post-warranty, parts only, global next-day advance exchange (UQ657PE)
1-year, post-warranty, 4-hour onsite, 13x5 coverage for hardware (UQ658PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware (UQ659PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support
(UQ661PE)
Refer to the HP website at: www.hp.com/networking/services for details on the service-level
descriptions and product numbers. For details about services and response times in your area, please
contact your local HP sales office.
HP MSM760 Access Controller (J9421A)
Ports 2 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type
100BASE-TX, IEEE 802.3ab Type 1000BASE-T); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T:
full only
1 RJ-45 serial console port
Physical characteristics Dimensions 17.32(w) x 15.38(d) x 1.75(h) in (43.99 x 39.07 x 4.45 cm) (1U height)
Weight 13.45 lb (6.1 kg)
Mounting Mounts in an EIA-standard 19 in. telco rack or equipment cabinet (hardware included); horizontal surface
mounting only
QuickSpecs
HP MSM Controller Series
Technical Specifications
DA - 13271 Worldwide — Version 18 — December 20, 2013 Page 15

Environment Operating temperature 41°F to 104°F (5°C to 40°C)
Operating relative
humidity
15% to 80%, noncondensing
Nonoperating/Storage
temperature
-40°F to 149°F (-40°C to 65°C)
Nonoperating/Storage
relative humidity
15% to 80%, noncondensing
Electrical characteristics Frequency 50/60 Hz
Maximum heat dissipation 434 BTU/hr (457.87 kJ/hr)
Voltage 100-240 VAC
Current 2/1 A
Maximum power rating 127 W
Safety UL 60950-1; CAN/CSA 22.2 No. 60950-1; IEC 60950-1; EN 60950-1
Emissions FCC part 15 Class A; EN 55022 Class A; CISPR 22 Class A; ICES-003
Features Supported
IEEE 802.11 n/a/b/g access points and/or access devices
40 to 200 access points and/or access devices (in increments of 10 or 40)
MSM firmware releases prior to MSM v5.7: 1,000 simultaneous guest access users upgradable in
increments of 250 per 40-AP license pack, up to a maximum of 2,000 guest access users
MSM v5.7 and later: 2,000 simultaneous guest access users with base product
Included services
Plug-and-play AP management and WLAN management
Guest access
Captive portal
PCI DSS compliance for wireless PoS traffic
Support for Real-Time Location Services (RTLS)
Standard Layer 2 roaming with VoWLAN support
Support for up to 16 VSC profiles
Unified policy enforcement and network visibility
Services 3-year, parts only, global next-day advance exchange (UQ652E)
3-year, 4-hour onsite, 13x5 coverage for hardware (UQ653E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UQ654E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 SW phone support and SW updates (UQ655E)
3-Year, 9x5 SW phone support, software updates (UQ613E)
3-year, 24x7 SW phone support, software updates (UQ614E)
1-year, post-warranty, parts only, global next-day advance exchange (UQ657PE)
1-year, post-warranty, 4-hour onsite, 13x5 coverage for hardware (UQ658PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware (UQ659PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support
(UQ660PE)
3 Yr 6 hr Call-to-Repair Onsite (UW317E)
Refer to the HP website at: www.hp.com/networking/services for details on the service-level
descriptions and product numbers. For details about services and response times in your area, please
QuickSpecs
HP MSM Controller Series
Technical Specifications
DA - 13271 Worldwide — Version 18 — December 20, 2013 Page 16

contact your local HP sales office.
HP MSM765 zl Premium Mobility Controller (J9370A)
Physical characteristics Dimensions 8.13(w) x 10.3(d) x 1.75(h) in (20.65 x 26.16 x 4.45 cm)
Weight 2.05 lb (0.93 kg)
Mounting Can be installed in any of the following chassis: HP 5406 zl (J8697A), 5412 zl (J8698A),
and 8212 zl (J8715A)
Environment Operating temperature 32°F to 113°F (0°C to 45°C)
Operating relative
humidity
15% to 95% @ 131°F (55°C), noncondensing
Nonoperating/Storage
temperature
-40°F to 158°F (-40°C to 70°C)
Nonoperating/Storage
relative humidity
15% to 95%, noncondensing
Electrical characteristics Frequency 50/60 Hz
Maximum heat
dissipation
272 BTU/hr (287 kJ/hr)
Voltage 100-240 VAC
Current 1.0/0.4 A
Maximum power rating 80 W
Safety UL 60950-1; CAN/CSA 22.2 No. 60950-1; IEC 60950-1; EN 60950-1
Emissions FCC part 15 Class A; EN 55022 Class A; CISPR 22 Class A; ICES-003
Features Supported
IEEE 802.11 n/a/b/g access points and/or access devices
40 to 200 (in increments of 40) access points and/or access devices
Unlimited simultaneous users
1000 simultaneous guest access users upgradable in increments of 250 per 40 license pack, up to a
maximum of 2000 supported users
Included services
Plug-and-play AP management and WLAN management
Guest access
Captive portal
PCI DSS compliance for wireless PoS traffic
Support for Real-Time Location Services (RTLS)
Advanced fast roaming with VoWLAN support
Mobility Traffic Manager (MTM)
Support for up to 64 VSC profiles
Unified policy enforcement and network visibility
Virtual controller (up to five MSM765 zl controllers and 800 APs with resiliency)
Notes A maximum of four MSM765 zl controllers can be installed in the same chassis, and a maximum of three
MSM765 zl controllers are supported in the 5406 zl switch.
Services 3-year, 4-hour onsite, 13x5 coverage for hardware (UQ601E)
QuickSpecs
HP MSM Controller Series
Technical Specifications
DA - 13271 Worldwide — Version 18 — December 20, 2013 Page 17

3-year, 4-hour onsite, 24x7 coverage for hardware (UQ602E)
3-year, 4-hour onsite, 24x7 coverage for hardware,
24x7 SW phone support and SW updates (UQ604E)
3-Year, 9x5 SW phone support, software updates (UQ617E)
3-year, 24x7 SW phone support, software updates (UQ618E)
1-year, post-warranty, 4-hour onsite, 13x5 coverage for hardware (HS511E)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware (HS512E)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support
(HS513E)
4-year, 4-hour onsite, 13x5 coverage for hardware (UQ605E)
4-year, 4-hour onsite, 24x7 coverage for hardware (UQ606E)
4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (UQ608E)
4-year, 24x7 SW phone support, software updates (UQ607E)
5-year, 4-hour onsite, 13x5 coverage for hardware (UQ609E)
5-year, 4-hour onsite, 24x7 coverage for hardware (UQ610E)
5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (UQ612E)
5-year, 24x7 SW phone support, software updates (UQ611E)
1-year, 6 hour Call-To-Repair Onsite for hardware (HS515E)
1-year, 24x7 software phone support, software updates (HS514E)
1-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange
(HV086E)
1-year, 24x7 software phone support, software updates + 4 hour hardware exchange (HV087E)
3-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange
(HV088E)
3-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (HV089E)
4-year, 24x7 software phone support, softwareupdates + Next Business Day Hardware Exchange
(HV090E)
4-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (HV091E)
5-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange
(HV092E)
5-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (HV093E)
Refer to the HP website at: www.hp.com/networking/services for details on the service-level
descriptions and product numbers. For details about services and response times in your area, please
contact your local HP sales office.
QuickSpecs
HP MSM Controller Series
Technical Specifications
DA - 13271 Worldwide — Version 18 — December 20, 2013 Page 18

HP MSM Controller Series accessories
HP MSM720 Premium
Mobility Controller
(WW) (J9694A)
HP X121 1G SFP LC SX Transceiver J4858C
HP X121 1G SFP LC LX Transceiver J4859C
HP X121 1G SFP LC LH Transceiver J4860C
HP X111 100M SFP LC FX Transceiver J9054C
HP X112 100M SFP LC BX-D Transceiver J9099B
HP X112 100M SFP LC BX-U Transceiver J9100B
HP X122 1G SFP LC BX-D Transceiver J9142B
HP X122 1G SFP LC BX-U Transceiver J9143B
HP MSM720/760/765 Additional 10 Access Point License J9697A
HP MSM720/760/765 additional 10 Access Point E-LTU J9697AAE
HP MSM720 Access
Controller (WW)
(J9693A)
HP X121 1G SFP LC SX Transceiver J4858C
HP X121 1G SFP LC LX Transceiver J4859C
HP X121 1G SFP LC LH Transceiver J4860C
HP X111 100M SFP LC FX Transceiver J9054C
HP X112 100M SFP LC BX-D Transceiver J9099B
HP X112 100M SFP LC BX-U Transceiver J9100B
HP X122 1G SFP LC BX-D Transceiver J9142B
HP X122 1G SFP LC BX-U Transceiver J9143B
HP MSM720/760/765 Additional 10 Access Point License J9697A
HP MSM720 Premium Mobility License J9698A
HP MSM720/760/765 additional 10 Access Point E-LTU J9697AAE
HP MSM720 Premium E-LTU J9698AAE
HP MSM720 TAA Access
Controller
(J9695A)
HP X121 1G SFP LC SX Transceiver J4858C
HP X121 1G SFP LC LX Transceiver J4859C
HP X121 1G SFP LC LH Transceiver J4860C
HP X121 1G SFP RJ45 T Transceiver J8177C
HP X111 100M SFP LC FX Transceiver J9054C
HP X112 100M SFP LC BX-D Transceiver J9099B
HP X112 100M SFP LC BX-U Transceiver J9100B
HP X122 1G SFP LC BX-D Transceiver J9142B
HP X122 1G SFP LC BX-U Transceiver J9143B
HP MSM720/760/765 Additional 10 Access Point License J9697A
HP MSM720 Premium Mobility License J9698A
HP MSM720/760/765 additional 10 Access Point E-LTU J9697AAE
HP MSM720 Premium E-LTU J9698AAE
HP MSM720 TAA Premium
Mobility
Controller (J9696A)
HP X121 1G SFP LC SX Transceiver J4858C
HP X121 1G SFP LC LX Transceiver J4859C
HP X121 1G SFP LC LH Transceiver J4860C
HP X121 1G SFP RJ45 T Transceiver J8177C
HP X111 100M SFP LC FX Transceiver J9054C
QuickSpecs
HP MSM Controller Series
Accessories
DA - 13271 Worldwide — Version 18 — December 20, 2013 Page 19

HP X112 100M SFP LC BX-D Transceiver J9099B
HP X112 100M SFP LC BX-U Transceiver J9100B
HP X122 1G SFP LC BX-D Transceiver J9142B
HP X122 1G SFP LC BX-U Transceiver J9143B
HP MSM720/760/765 Additional 10 Access Point License J9697A
HP MSM720/760/765 additional 10 Access Point E-LTU J9697AAE
HP MSM760 Premium
Mobility Controller
(J9420A)
HP MSM760/765 Additional 40 Access Point License J9371A
HP MSM720/760/765 Additional 10 Access Point License J9697A
HP MSM720/760/765 additional 10 Access Point E-LTU J9697AAE
NEW HP MSM760/765 additional 40 Access Point E-LTU J9371AAE
HP MSM760 Access
Controller (J9421A)
HP MSM720/760/765 Additional 10 Access Point License J9697A
HP MSM760/765 Additional 40 Access Point License J9371A
HP MSM760 Premium Mobility License J9491A
HP MSM720/760/765 additional 10 Access Point E-LTU J9697AAE
NEW HP MSM760/765 additional 40 Access Point E-LTU J9371AAE
HP MSM760 Premium E-LTU J9491AAE
HP MSM765 zl Premium
Mobility Controller
(J9370A)
HP MSM760/765 Additional 40 Access Point License J9371A
HP MSM720/760/765 Additional 10 Access Point License J9697A
HP MSM720/760/765 additional 10 Access Point E-LTU J9697AAE
NEW HP MSM760/765 additional 40 Access Point E-LTU J9371AAE
QuickSpecs
HP MSM Controller Series
Accessories
DA - 13271 Worldwide — Version 18 — December 20, 2013 Page 20