HP D530 - Compaq Business Desktop User manual

Getting Started
Compaq Business Desktops
D530 Ultra-Slim Desktop Model
Document Part Number: 325444-001
April 2003
Use this guide after you have completed the steps detailed in the
Quick Setup guide. It will help you set up factory-provided software.
It also includes basic troubleshooting information should you have
problems during the initial startup process.

© 2003 Hewlett-Packard Company
© 2003 Hewlett-Packard Development Company, L.P.
HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of
Hewlett-Packard Company in the U.S. and other countries.
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companies.
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omissions contained herein or for incidental or consequential damages in
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information in this document is provided “as is” without warranty of any kind,
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ÅWARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
ÄCAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.
Getting Started
Compaq Business Desktops
D530 Ultra-Slim Desktop Model
First Edition (April 2003)
Document Part Number: 325444-001

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Contents
Getting Started
Installing & Customizing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installing the Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installing or Upgrading Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Customizing the Monitor Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Protecting the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Restoring the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Turning Off the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Working with the MultiBay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
“Hot-Plugging” or “Hot-Swapping” MultiBay Drives. . . . . . . . . . . . . . . . . . . . . . . . . 5
Partitioning and Formatting a MultiBay Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Inserting a Drive into the MultiBay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Engaging and Releasing the MultiBay Security Catch. . . . . . . . . . . . . . . . . . . . . . . . . 8
Removing a Drive from the MultiBay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Finding More Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Locating Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the Documentation Library CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Before You Call for Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Helpful Hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Basic Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Solving General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Solving Hardware Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Interpreting Diagnostic Lights and Audible Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ordering the Quick Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

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Getting Started
Installing & Customizing the Software
ÄCAUTION: Do not add optional hardware or third-party devices to the
computer until the operating system is successfully installed. Doing so may
cause errors and prevent the operating system from installing properly.
Installing the Operating System
The first time you turn on the computer, the operating system is
installed automatically. This process takes about 5 to 10 minutes,
depending on which operating system is being installed. Carefully
read and follow the instructions on the screen to complete the
installation.
ÄCAUTION: Once the automatic installation has begun, DO NOT TURN
OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Turning off the
computer during the installation process may damage the software that
runs the computer or prevent its proper installation.
If your computer was not shipped with a Microsoft operating system,
some portions of this documentation do not apply. For complete
operating system installation and configuration instructions, refer to
the operating system documentation that was provided with the
computer. Additional information is available in online help after you
install the operating system.
Accessibility
HP is committed to designing products, services, and programs with
improved usability and accessibility for all customers. HP products
with Microsoft Windows XP preinstalled, or that are XP Ready, are

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Getting Started
designed for accessibility. These products are tested with
industry-leading Assistive Technology products to ensure equal
access—anytime, anywhere . . . to anyone.
Installing or Upgrading Device Drivers
When installing optional hardware devices after the operating system
installation is complete, you must also install the drivers for each of
the devices.
If prompted for the I386 directory, replace the path specification with
C:\i386,or use the Browse button in the dialog box to locate the I386
folder. This action points the operating system to the appropriate
drivers.
You can obtain the latest support software, including support software
for the operating system from:
www.hp.com/support
You can also obtain the latest support software through a subscription
to the Compaq Support CD Kit using the Support Software
Management order form available at the following Web site:
http://www.compaq.com/support/files/desktops/us/
purchase.html
This site also provides information on how to purchase a subscription.
✎If the computer has an optical RW drive, you must install the
appropriate application to be able to write to the drive. To install the
application, double-click the Setup Software icon on the desktop or
the application launcher and select the Easy CD Creator and Direct
CD option when prompted.
Customizing the Monitor Display
You can manually select or change the monitor model, refresh rates,
screen resolution, color settings, font sizes, and power management
settings. To do so, right-click on the Windows Desktop, then click

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Getting Started
Properties to change display settings. For more information, refer to
the online documentation provided with the graphics controller utility
or the documentation that came with your monitor.
Protecting the Software
To protect the software from loss or damage, you should keep a
backup copy of all system software, applications, and related files
stored on the hard drive. Refer to the operating system or backup
utility documentation for instructions on making backup copies of
your data files.
Restoring the Software
Restore the original operating system and factory-installed software
by using the Restore Plus! CD and any other CDs that came with the
computer. Carefully read and follow the instructions provided for the
restore solution that came with the computer.
For questions about or problems with this CD, please contact
customer support.
Turning Off the Computer
To properly turn off the computer, first shut down the operating
system software. In Microsoft Windows XP Professional and
Microsoft Windows 2000 Professional, click Start > Shut Down. In
Microsoft Windows XP Home, click Start > Turn Off Computer.
The computer automatically shuts down.
Depending on the operating system, pressing the power button causes
the computer to enter a low-power or “standby” state instead of
automatically turning the power off. This allows you to conserve
energy without closing software applications; later, you can start
using the computer immediately without having to restart the
operating system and without losing any data.
ÄCAUTION: Manually forcing the computer off can cause loss of data.

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Getting Started
To turn off power to the computer, press and hold the power button
for four seconds. However, manually turning off the power bypasses
the standby state and can result in loss of data.
To reconfigure the power button to work in On/Off mode, run
Computer Setup. Refer to the Computer Setup Guide on the
Documentation Library CD for more information about using the
Computer Setup utility.
Working with the MultiBay
The MultiBay is a special drive bay that supports a variety of optional
12.7-mm removable drives, including:
■MultiBay CD-ROM Drive
■MultiBay CD-RW Drive
■MultiBay DVD-ROM Drive with Software MPEG-2
■MultiBay CD-RW/DVD-ROM Combo Drive
■MultiBay 1.44-MB Diskette Drive
■MultiBay SMART Hard Drive
ÄCAUTION: To prevent loss of work and damage to the computer or a drive:
■Before handling a drive, ensure that you are discharged of static
electricity. While handling a drive, avoid touching the connector.
■Before traveling with, shipping, storing, or removing a drive other than
a hard drive, make sure that no media, such as a diskette, CD-ROM,
or DVD-ROM, is in the drive and that the media tray is closed.
■Handle a drive carefully: do not use excessive force when inserting it,
do not drop it, and do not press on the top cover.
■Avoid exposing a hard drive to liquids, temperature extremes, or
products that have magnetic fields such as monitors or speakers.
■If a drive must be mailed, place the drive in a bubble-pack mailer or
other suitable protective packaging and label the package “Fragile:
Handle with Care.”

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Getting Started
“Hot-Plugging” or “Hot-Swapping” MultiBay Drives
ÄCAUTION: To prevent damage to the computer, the drive, and any data stored
on the drive: If you are inserting or removing a hard drive, shut down the
computer. Never remove a hard drive while the computer is on or on standby.
To ensure that the computer is not on standby, turn the computer on, then shut it
down.
ÄCAUTION: After inserting an optical drive while the computer is
powered on, restart the computer to ensure the optical drive functions
correctly if it uses recording, backup, or video playback software
applications.
If the computer is running Windows 2000 or Windows XP, you can
insert or remove any drive except a hard drive while the computer is
on, off, or on standby.
Hot-swapping is disabled, by default, for the MultiBay 1.44-MB
Diskette Drive. To enable hot-swapping, complete the following
steps:
1. Turn on or restart the computer. If you are in Windows, click
Start > Shut Down > Restart the Computer.
2. When the F10 = Setup message is displayed in the lower-right
corner of the screen, press the F10 key.
✎If you do not press the F10 key while the message is displayed, you
must restart the computer again to access the utility.
3. Select the language from the list and press the Enter key.
A choice of five headings appears in the Computer Setup Utilities
menu: File, Storage, Security, Power, and Advanced.
4. Use the arrow keys to select Advanced > Power-on Options >
Hot-Pluggable MB Floppy, then click Enable.
5. To apply and save changes, click File > Save Changes and Exit.
For more information about using Computer Setup, refer to the
Computer Setup (F10) Utility Guide.

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Getting Started
Partitioning and Formatting a MultiBay Hard Drive
1. Exit all software applications, shut down the operating system
software, and turn off the computer.
2. Insert the hard drive into the MultiBay. Refer to “Inserting a
Drive into the MultiBay” for more information.
3. Turn on the computer. Follow directions for the operating system,
below:
Windows 2000 Professional
1. Right-click the My Computer icon, then click Manage > Disk
Management.
2. Select the MultiBay hard drive.
3. On the Partition menu, click Create. Carefully read and respond
to any prompts that appear on the screen.
Refer to the Microsoft Management Console online help (click
Action > Help, while running Management Console) for additional
information.
Windows XP Professional
1. Click Start.
2. Right-click My Computer, then click Manage.
3. Click Storage, then click Disk Management.
4. Select the MultiBay hard drive.
5. Right-click on the MultiBay hard drive, then click Partition.
Carefully read and respond to any prompts that appear on the
screen.
Refer to the online Help (click Action > Help) for additional
information.