HP DL320 - ProLiant - G3 Operating and safety instructions

HP ProLiant DL320
Generation 2 Server
Setup and Installation Guide
January 2003 (Second Edition)
Part Number 293166-002
This guide provides IT administrators and technicians setup and installation requirements,
precautions, and instructions pertaining to the servers. The guide explains how to install
hardware options for enhanced system performance, how to install and configure memory,
how to install expansion boards, how to install the server in the rack, and how to cable and
configure the servers.
HP CONFIDENTIAL
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 2003 Hewlett-Packard Development Company, L.P.
Microsoft® and Windows NT® are U.S registered trademarks of Microsoft Corporation.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without warranty of
any kind and is subject to change without notice. The warranties for HP products are set forth
in the express limited warranty statements accompanying such products. Nothing herein
should be construed as constituting an additional warranty.
HP ProLiant DL320 Generation 2 Server Setup and Installation Guide
January 2003 (Second Edition)
Part Number 293166-002
HP CONFIDENTIAL
Writer: Anna Roberts File Name: a-frnt.doc
Codename: MoonStar Part Number: 293166-002 Last Saved On: 2/3/03 3:22 PM

Contents
About This Guide
Intended Audience............................................................................................................. ix
Important Safety Information ............................................................................................ ix
Symbols on Equipment ..................................................................................................... ix
Rack Stability .................................................................................................................... xi
Symbols in Text.................................................................................................................xi
Text Conventions ............................................................................................................. xii
Related Documents........................................................................................................... xii
Getting Help ..................................................................................................................... xii
HP Technical Support............................................................................................... xiii
HP Website ............................................................................................................... xiii
HP Authorized Reseller ............................................................................................ xiii
Reader’s Comments ........................................................................................................ xiii
Chapter 1
Server Features
HP ProLiant DL320 Generation 2 Server Features ......................................................... 1-1
Warranties ....................................................................................................................... 1-1
Server Configuration and Management........................................................................... 1-1
Security............................................................................................................................ 1-2
Chapter 2
Planning the Server Installation
Server Installation Overview........................................................................................... 2-1
Optimum Environment.................................................................................................... 2-2
Space and Airflow Requirements ............................................................................. 2-2
Temperature Requirements....................................................................................... 2-4
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Contents
Power Requirements..................................................................................................2-4
Grounding Requirements ..........................................................................................2-5
Rack Planning Resources.................................................................................................2-5
Rack Warnings and Cautions...........................................................................................2-5
Server Warnings and Cautions.........................................................................................2-6
Server Shipping Contents ................................................................................................2-7
Chapter 3
Installing Hardware Options
Accessing Internal Server Components ...........................................................................3-2
Accessing Internal Components When the Server Is Out of the Rack......................3-2
Accessing Internal Components When the Server Is In the Rack.............................3-2
Identifying System Board Components ........................................................................... 3-6
Installing Additional Memory..........................................................................................3-7
Installing an Expansion Board.........................................................................................3-8
Removing the PCI Riser Board Assembly ................................................................3-9
Installing the Expansion Board ...............................................................................3-10
Installing a CD-ROM/diskette or DVD-ROM/diskette Drive Assembly (Optional).....3-15
Installing Hard Drives....................................................................................................3-18
Installing ATA Hard Drives ....................................................................................3-18
Installing SCSI Hard Drives ..........................................................................................3-26
Installing a Slotless SCSI Module Upgrade Kit ............................................................3-27
External Mass Storage ...................................................................................................3-30
Chapter 4
Server Installation
Server Installation Procedures .........................................................................................4-1
Measuring with the Template....................................................................................4-1
Installing the Fixed Rack Rails .................................................................................4-3
Attaching the Fixed Cable Tray ................................................................................4-4
Installing the Cable Support Bracket on the Server ..................................................4-5
Inserting the Server into the Rack .............................................................................4-7
Connecting the Peripheral Device Cables and the Power Cord.......................................4-8
Cabling the Remote Insight Lights-Out Edition II (Optional).......................................4-10
Securing the Cables in the Fixed Cable Tray.................................................................4-12
Powering Up the Server.................................................................................................4-15
Installation Sequence .....................................................................................................4-15
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Contents
Operating System Purchased Separately ................................................................ 4-15
Preconfigured Operating System ............................................................................ 4-17
Registering the Server ................................................................................................... 4-18
Routine Maintenance..................................................................................................... 4-18
Optional Installation Service ......................................................................................... 4-18
Chapter 5
Server Configuration and Utilities
ROM-Based Setup Utility ............................................................................................... 5-1
Redundant ROM Support................................................................................................ 5-1
Safety and Security Benefits..................................................................................... 5-2
Access to Redundant ROM Settings......................................................................... 5-2
Disaster Recovery ..................................................................................................... 5-2
ROMPaq..........................................................................................................................5-3
SmartStart Software ........................................................................................................ 5-4
SmartStart Autorun Menu ............................................................................................... 5-5
SmartStart Scripting Toolkit............................................................................................ 5-5
Insight Manager............................................................................................................... 5-6
Survey Utility ..................................................................................................................5-6
Enterprise Diagnostics LX32 Utility ............................................................................... 5-7
Automatic Server Recovery ............................................................................................ 5-7
Power-On Self-Test......................................................................................................... 5-7
System Firmware Update ................................................................................................ 5-8
Auto-Configuration Process ............................................................................................ 5-8
Boot Options....................................................................................................................5-9
System Maintenance Menu ............................................................................................. 5-9
Integrated Management Log............................................................................................ 5-9
Chapter 6
RAID Configuration and Management
Introduction to RAID ...................................................................................................... 6-1
Overview of RAID.................................................................................................... 6-1
RAID Terminology................................................................................................... 6-2
Integrated ATA RAID Configuration Utility .................................................................. 6-3
Configuration Utility Features .................................................................................. 6-3
Using the Configuration Utility ................................................................................ 6-4
Integrated ATA RAID Management Utility.................................................................... 6-7
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Contents
Management Utility Features ....................................................................................6-7
Using the Management Utility ..................................................................................6-7
Troubleshooting the Integrated ATA RAID Configuration Utility .................................6-8
Drive Connection Tips ..............................................................................................6-9
Configuration and Setup Tips....................................................................................6-9
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers ............................................................A-1
Federal Communications Commission Notice ............................................................... A-1
Class A Equipment...................................................................................................A-2
Class B Equipment ................................................................................................... A-2
Declaration of Conformity for Products Marked with the FCC Logo –
United States Only ...................................................................................................A-3
Modifications ........................................................................................................... A-3
Cables ....................................................................................................................... A-3
Canadian Notice (Avis Canadien) .................................................................................. A-4
Class A Equipment...................................................................................................A-4
Class B Equipment ................................................................................................... A-4
European Union Notice ..................................................................................................A-4
Japanese Notice............................................................................................................... A-5
BSMI Notice ................................................................................................................... A-5
Laser Devices.................................................................................................................. A-5
Laser Safety Warnings ............................................................................................. A-6
Compliance with CDRH Regulations ...................................................................... A-6
Compliance with International Regulations .............................................................A-6
Laser Product Label.................................................................................................. A-6
Laser Information ..................................................................................................... A-7
Battery Replacement Notice ...........................................................................................A-7
Power Cords....................................................................................................................A-8
Mouse Compliance Statement ........................................................................................ A-8
Appendix B
Electrostatic Discharge
Preventing Electrostatic Damage.................................................................................... B-1
Grounding Methods ........................................................................................................ B-2
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Contents
Appendix C
Server Error Messages
Appendix D
Troubleshooting
When the Server Does Not Start .................................................................................... D-2
Diagnosis Steps .............................................................................................................. D-4
Problems After Initial Startup ........................................................................................ D-9
Other Troubleshooting Resources ................................................................................ D-13
Appendix E
LEDs, Switches, and Jumpers
Status Indicators ..............................................................................................................E-1
Front Panel LED Indicators ......................................................................................E-1
Rear Panel LED Indicators .......................................................................................E-4
System Board LEDs..................................................................................................E-5
Power On/Off and Unit Identification Switches..............................................................E-7
Switches...........................................................................................................................E-7
System Configuration Switch (SW1)........................................................................E-8
Clearing and Resetting System Password Settings .................................................E-10
Clearing and Resetting System Configuration Settings..........................................E-10
Setting the NIC Operating Mode ............................................................................E-11
Appendix F
Server Specifications
Operating and Performance Specifications ..................................................................... F-1
Appendix G
System Battery
System Battery Replacement.......................................................................................... G-1
Index
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About This Guide
This guide is designed to be used as step-by-step instructions for installation and as a
reference for operation, troubleshooting, and future upgrades for the HP
ProLiant DL320 Generation 2 server.
Intended Audience
This guide is intended for anyone configuring a ProLiant DL320 Generation 2 server.
A moderate level of server-based knowledge and experience is assumed.
Important Safety Information
Before installing this product, read the Important Safety Information document
provided.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of
potentially hazardous conditions:
WARNING: This symbol, in conjunction with any of the following symbols,
indicates the presence of a potential hazard. The potential for injury exists if
warnings are not observed. Consult your documentation for specific details.
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About This Guide
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into this
receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols, on power supplies or systems, indicate that the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from the
system.
Weight in kg
Weight in lb
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.
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About This Guide
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack, if it is a single-rack
installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could
result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of
information.
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About This Guide
Text Conventions
This document uses the following conventions:
• Italic type is used for complete titles of published guides or variables. Variables
include information that varies in system output, in command lines, and in
command parameters in text.
• Bold type is used for emphasis, for onscreen interface components (window
titles, menu names and selections, button and icon names, and so on), and for
keyboard keys.
• Monospace typeface is used for command lines, code examples, screen
displays, error messages, and user input.
• Sans serif typeface is used for uniform resource locators (URLs).
Related Documents
For additional information on the topics covered in this guide, refer to the following
documentation:
• HP ProLiant DL320 Generation 2 Server Maintenance and Service Guide
• ProLiant Servers Cabling Matrix:
www.hp.com
• HP ProLiant DL320 Generation 2 Server Hardware Installation and
Configuration Poster
• Servers Troubleshooting Guide: www.compaq.com/support/home/index.asp
(Reference Library)
• HP ProLiant DL320 Generation 2 Server High-Density Deployment white paper
• General online reference and specifications: www.compaq.com/quickspecs
Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
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About This Guide
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HP Technical Support
In North America, call the HP Technical Support Phone Center at 1-800-652-6672.
This service is available 24 hours a day, 7 days a week. For continuous quality
improvement, calls may be recorded or monitored. Outside North America, call the
nearest HP Technical Support Phone Center. For telephone numbers of worldwide
Technical Support Centers, go to
www.hp.com
Before calling, refer to the Servers Troubleshooting Guide for a list of information to
have available.
HP Website
For information on this product, as well as the latest drivers and flash ROM images,
go to www.hp.com.
HP Authorized Reseller
For the name of your nearest HP authorized reseller:
• In the United States, call 1-800-345-1518.
• In Canada, call 1-800-263-5868.
• Elsewhere, refer to www.hp.com for locations and telephone numbers.
Reader’s Comments
HP welcomes your comments on this guide. Please send your comments and
suggestions by email to [email protected].

1
Server Features
HP ProLiant DL320 Generation 2 Server Features
For a list of features which are standard on the server, refer to
www.compaq.com/quickspecs
A generation identifier (G2), located on the front of the server, indicates the model of
the server purchased. The generation identifier is required to accurately identify the
model for service and support.
Warranties
The server is equipped with several standard warranties. For more information, refer
to the Important Warranty Information card shipped with the server.
Server Configuration and Management
The server offers an extensive set of features and optional tools to support effective
server management and configuration. Refer to Chapter 5, “Server Configuration and
Utilities,” for detailed information on each of these utilities.
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Server Features
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•
•
•
•
•
•
Security
Security features for this server include the following:
Power-on password
Administrator password
Network server mode
Diskette write control
QuickLock
Redundant ROM support
Most security features are established through RBSU. Refer to Chapter 5, “Server
Configuration and Utilities,” or the ROM-Based Setup Utility User Guide, for
detailed information on RBSU. For additional information concerning server security
features, refer to the SmartStart CD included in the shipping box.

2
Planning the Server Installation
If planning to deploy and configure multiple servers in a single rack, consult the HP
ProLiant DL320 Generation 2 Server High-Density Deployment white paper at
www.hp.com
Server Installation Overview
The following steps give an overview of the required procedures for installing the
ProLiant DL320 Generation 2 server:
IMPORTANT: Before beginning the following procedures, refer to the Important Safety
Information guide that shipped with the server.
1. Select an appropriate site for the server.
2. Unpack the server and rack-mounting hardware.
3. Install other options.
Refer to Chapter 3, “Installing Hardware Options.” Other options include
additional memory, hard drives, expansion boards, and external storage devices.
Install hardware options before running the System Configuration Utility. The
System Configuration Utility is run during the SmartStart portion of the
installation sequence.
IMPORTANT: Do not attempt to change the factory settings for reserved switches.
Inaccurate settings can seriously degrade system performance.
4. Set internal switches, if necessary. For detailed information on relevant switches,
refer to Appendix E, “LEDs, Switches, and Jumpers.”
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Planning the Server Installation
5. Use the rack template to identify the proper location for server installation. Refer
to “Measuring with the Template,” in Chapter 4, “Server Installation.”
6. Install the fixed rack rails. Refer to “Installing the Fixed Rack Rails,” in
Chapter 4, “Server Installation.”
7. Install the fixed cable tray for managing cables on the server rear panel.
These cables include keyboard, mouse, monitor, network, and power cables.
Refer to “Attaching the Fixed Cable Tray,” in Chapter 4, “Server Installation.”
8. Mount the server in the rack. Refer to “Inserting the Server into the Rack,” in
Chapter 4, “Server Installation.”
9. Connect the power cord and peripheral devices. Refer to “Connecting the
Peripheral Device Cables and the Power Cord,” in Chapter 4, “Server
Installation.”
10. Secure the power cord and peripheral device cables in the fixed cable tray. Refer
to “Securing the Cables in the Fixed Cable Tray,” in Chapter 4, “Server
Installation.”
Optimum Environment
When installing these servers in a rack, select a location that meets the environmental
standards described in the following paragraphs.
Space and Airflow Requirements
To allow for servicing and adequate airflow, observe the following spatial
requirements when deciding where to install an HP, Compaq, Telco, or third-party
rack:
•
•
•
Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack.
Leave a minimum clearance of 76.2 cm (30 inches) behind the rack.
Leave a minimum clearance of 121.9 cm (48 inches) from the back of the rack to
the rear of another rack or row of racks.
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Planning the Server Installation
HP servers draw in cool air through the rack front door and expel warm air through
the rack rear door. Therefore, the front and rear rack doors must be adequately
ventilated to allow ambient room air to enter the cabinet and warm air to escape from
the rear of the cabinet.
IMPORTANT: Do not block the ventilation openings.
NOTE: It is recommended that rows of racks be arranged where front panels on one row face
the front panels of opposite rows and the back panels of racks face the backs of racks in
opposite rows.
When there is any vertical space in the rack not filled by servers or rack components,
the gaps between the components cause changes in airflow through the rack and
across the servers. Cover all gaps with blanking panels to maintain proper airflow.
Compaq branded 9000 and 10000 Series racks provide proper server cooling from
flow-through perforations in the front and rear doors that provide 64 percent open
area for ventilation.
CAUTION: When using a Compaq branded 7000 Series rack, the high airflow rack
door insert must be installed [P/N 327281-B21 (42U) and P/N 157847-B21 (22U)] to
provide proper front-to-back airflow and cooling.
CAUTION: If a third-party rack is used, observe the following additional
requirements to ensure adequate airflow and to prevent damage to the equipment:
• Front and rear doors: if the 42U server rack includes closing front and rear
doors, 5,350 sq cm (830 square inches) of holes evenly distributed from top to
bottom must be available to permit adequate airflow (equivalent to the required
64 percent open area for ventilation).
• Side panels: The clearance between the installed rack component and the side
panels of the rack must be a minimum of 7 cm (2.75 inches).
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This
arrangement ensures proper airflow. Using a rack without blanking panels results in
improper cooling that can lead to thermal damage.
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Planning the Server Installation
Temperature Requirements
To ensure continued safe and reliable equipment operation, install or locate the
system in a well-ventilated, climate-controlled environment.
The HP maximum recommended ambient operating temperature (TMRA) for most
server products is 35°C (95°F). The temperature in the room where the rack is
located must not exceed 35°C (95°F).
Power Requirements
WARNING: To reduce the risk of personal injury, fire, or damage to the
equipment, do not overload the AC supply branch circuit that provides power
to the rack. Consult the electrical authority having jurisdiction over the
facility’s wiring and installation requirements.
The installation of this equipment shall be in accordance with local/regional electrical
regulations governing the installation of information technology equipment by
licensed electricians. This equipment is designed to operate in installations covered
by NFPA 70, 1999 Edition (National Electric Code) and NFPA 75, 1992 Edition
(code for Protection of Electronic Computer/Data Processing Equipment). For
electrical power ratings on options, refer to the product’s rating label or the user
documentation supplied with that option.
When installing more than one server, additional power distribution devices may be
required to safely provide power to all devices. Observe the following guidelines:
•
•
The power load must be balanced between available AC supply branch circuits.
The overall system AC current load must not exceed 80 percent of the branch
circuit AC current rating.
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Planning the Server Installation
Grounding Requirements
For proper operation and safety, the server must be properly grounded. In the United
States, you must install the equipment in accordance with NFPA 70, 1999 Edition
(National Electric Code) Article 250, as well as any local and regional building
codes. In Canada, the equipment must be installed in accordance with Canadian
Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries,
the installation must follow any regional or national electrical wiring codes, such as
the International Electrotechnical Commission (IEC) 364, parts 1 through 7.
Furthermore, you must ensure that all power distribution devices used in the
installation—such as branch wiring and receptacles—are listed or certified
grounding-type devices.
Because of the high ground leakage currents associated with multiple servers
connected to the same power source, HP recommends the use of a power distribution
unit (PDU) that is either permanently wired to the building’s branch circuit or
includes a non-detachable cord that is wired to an industrial-style plug. NEMA
locking-style plugs or those complying with IEC 60309 are considered suitable for
this purpose. HP does not recommend using common power outlet strips for this
equipment.
Rack Planning Resources
For Rack Builder Pro Configuration Tool and Rack Products documentation, go to
www.compaq.com/rackbuilder
Rack Warnings and Cautions
Before installing a rack, carefully review the following warnings and cautions:
WARNING: To reduce the risk of personal injury or equipment damage, always
ensure that the rack is adequately stabilized before extending a component out
of the rack. Extend only one component at a time. A rack may become
unstable if more than one component is extended for any reason.
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Planning the Server Installation
WARNING: To reduce the risk of personal injury or equipment damage,
ensure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizers are attached to the rack for single-rack installation.
• The racks are coupled together in multiple-rack installations.
WARNING: When installing the server in a Telco rack, ensure that the rack
frame is adequately secured to the top and bottom of the building structure.
WARNING: To reduce the risk of personal injury or equipment damage, at
least two people are needed to safely unload the rack from the pallet. An
empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than
2.1 m (7 ft) tall, and may become unstable when moved on its casters.
Never stand in front of the rack when it is rolling down the ramp from the
pallet; always handle the rack from both sides.
CAUTION: Always begin by mounting the heaviest item on the bottom of the rack.
Continue to populate the rack from the bottom to the top.
Server Warnings and Cautions
Before installing the server, carefully review the following warnings and cautions:
WARNING: To reduce the risk of personal injury from hot surfaces, allow the
drives and the internal system components to cool before touching them.
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