HP EliteDesk 800 G1 Desktop Mini Operating and maintenance manual

Hardware Reference Guide
HP EliteDesk 800 G1 Desktop Mini
HP ProDesk 600 G1 Desktop Mini

© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: March 2014
Document part number: 756961-001
Product Notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows 8 functionality.
See http://www.microsoft.com for details.
This computer may require upgraded and/
or separately purchased hardware and/or a
DVD drive to install the Windows 7 software
and take full advantage of Windows 7
functionality. See
http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).

About This Book
This guide provides basic information for upgrading the HP ProDesk Business PC.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii

iv About This Book

Table of contents
1 Product features ............................................................................................................................................. 1
Standard configuration features ........................................................................................................... 1
Front panel components ....................................................................................................................... 2
Rear panel components (EliteDesk 800) .............................................................................................. 3
Rear panel components (ProDesk 600) ............................................................................................... 4
Serial number location .......................................................................................................................... 5
2 Hardware upgrades ........................................................................................................................................ 6
Serviceability features .......................................................................................................................... 6
Warnings and cautions ......................................................................................................................... 6
Connecting the power cord .................................................................................................................. 7
Removing the computer access panel ................................................................................................. 8
Replacing the computer access panel ................................................................................................. 9
Changing from desktop to tower configuration ................................................................................... 10
Removing and replacing a hard drive ................................................................................................. 11
Installing additional memory ............................................................................................................... 14
SODIMMs .......................................................................................................................... 14
DDR3-SDRAM SODIMMs ................................................................................................. 14
Populating SODIMM sockets ............................................................................................. 15
Installing SODIMMs ........................................................................................................... 16
Replacing the battery ......................................................................................................................... 19
Installing a security lock ..................................................................................................................... 23
Cable lock .......................................................................................................................... 23
Padlock .............................................................................................................................. 23
Appendix A Electrostatic discharge .............................................................................................................. 24
Preventing electrostatic damage ........................................................................................................ 24
Grounding methods ............................................................................................................................ 24
Appendix B Computer operating guidelines, routine care and shipping preparation .............................. 25
Computer operating guidelines and routine care ............................................................................... 25
v

Shipping preparation .......................................................................................................................... 26
Index ................................................................................................................................................................... 27
vi

1 Product features
Standard configuration features
Features may vary depending on the model. For a complete listing of the hardware and software
installed in the computer, run the diagnostic utility (included on some computer models only).
NOTE: This computer model can be used in a tower orientation or a desktop orientation. The tower
stand is sold separately.
Standard configuration features 1

Front panel components
Drive configuration may vary by model. Some models have a bezel blank covering one or more drive
bays.
1 Dual-State Power Button 4 USB 3.0 Port - Charging
2 Hard Drive Activity Light 5 Microphone/Headphone Connector
3 USB 3.0 Port 6 Headphone Connector
NOTE: The USB 3.0 Port - Charging also provides current to charge a device such as a Smart Phone. The
charging current is available whenever the power cord is plugged into the system, even when the system is off.
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if
you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the
connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.
NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with
the computer and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the
code.
2 Chapter 1 Product features

Rear panel components (EliteDesk 800)
1DisplayPort Monitor Connectors 4 USB 3.0 Ports (blue)
2VGA Monitor Connector 5 RJ-45 Network Connector
3Line-Out Connector for powered audio
devices (green)
6Power Cord Connector
Rear panel components (EliteDesk 800) 3

Rear panel components (ProDesk 600)
1DisplayPort Monitor Connectors 5 USB 3.0 Ports (blue)
2VGA Monitor Connector 6 RJ-45 Network Connector
3Line-Out Connector for powered audio
devices (green)
7Power Cord Connector
4USB 2.0 Ports (black)
4 Chapter 1 Product features

Serial number location
Each computer has a unique serial number and a product ID number that are located on the exterior
of the computer. Keep these numbers available for use when contacting customer service for
assistance.
Serial number location 5

2 Hardware upgrades
Serviceability features
The computer includes features that make it easy to upgrade and service. No tools are needed for
most of the installation procedures described in this chapter.
Warnings and cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:
Disconnect the power cord from the wall outlet and allow the internal system components to cool
before touching.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo.
WARNING! Energized and moving parts inside.
Disconnect power to the equipment before removing the enclosure.
Replace and secure the enclosure before re-energizing the equipment.
CAUTION: Static electricity can damage the electrical components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by
briefly touching a grounded metal object. See Electrostatic discharge on page 24 for more
information.
When the computer is plugged into an AC power source, voltage is always applied to the system
board. You must disconnect the power cord from the power source before opening the computer to
prevent damage to internal components.
6 Chapter 2 Hardware upgrades

Connecting the power cord
When connecting the power supply, it is important to follow the steps below to ensure the power cord
does not pull free from the computer.
1. Plug the female end of the power cord into the power supply brick (1).
2. Connect the other end of the power cord to an electrical outlet (2).
3. Connect the round end of the power supply cord to the power supply connector on the rear of
the computer (3).
4. Route the power cord through the retainer clip to prevent the cord from becoming disconnected
from the computer (4).
5. Bundle any excess power cord with the supplied strap (5).
CAUTION: Failure to secure the power cable with the retainer clip may result in the power cord
becoming disconnected and loss of data.
Connecting the power cord 7

Removing the computer access panel
To access internal components, you must remove the access panel:
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as a USB flash drive, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand and lay the computer down.
6. Loosen the thumbscrew on the rear of the computer (1) then slide the panel forward and lift if off
the computer (2).
8 Chapter 2 Hardware upgrades

Replacing the computer access panel
Place the panel on the computer then slide it back (1) and tighten the thumbscrew (2) to secure the
panel in place.
Replacing the computer access panel 9

Changing from desktop to tower configuration
The computer can be used in a tower orientation with an optional tower stand that can be purchased
from HP.
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as a USB flash drive, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5. Orient the computer so that its right side is facing up and place the computer in the optional
stand.
NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the
optional tower stand.
6. Reconnect the power cord and any external devices, then turn on the computer.
NOTE: Ensure at least 10.2 centimeters (4 inches) of space on all sides of the computer
remains clear and free of obstructions.
7. Lock any security devices that were disengaged when the access panel was removed.
10 Chapter 2 Hardware upgrades

Removing and replacing a hard drive
NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so
that you can transfer the data to the new hard drive.
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as a USB flash drive, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand.
6. Remove the computer access panel.
7. Disconnect the hard drive power cable (1) and data cable (2) from the system board.
Removing and replacing a hard drive 11

8. Pull the release lever next to the rear of the hard drive outward (1). While pulling the release
lever out, slide the drive back until it stops, then lift the drive up and out of the bay (2).
9. To install a hard drive, you must transfer the silver and blue isolation mounting guide screws
from the old hard drive to the new hard drive.
10. Transfer the drive cables from the old drive to the new drive.
12 Chapter 2 Hardware upgrades

11. Align the guide screws with the slots on the chassis drive cage, press the hard drive down into
the bay, then slide it forward until it stops and locks in place.
12. Connect the hard drive power cable (1) and data cable (2) to the system board.
13. Replace the access panel.
14. If the computer was on a stand, replace the stand.
15. Reconnect the power cord and turn on the computer.
16. Lock any security devices that were disengaged when the access panel was removed.
Removing and replacing a hard drive 13

Installing additional memory
The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3-
SDRAM) small outline dual inline memory modules (SODIMMs).
SODIMMs
The memory sockets on the system board can be populated with up to two industry-standard
SODIMMs. These memory sockets are populated with at least one preinstalled SODIMM. To achieve
the maximum memory support, you can populate the system board with up to 16-GB of memory.
DDR3-SDRAM SODIMMs
For proper system operation, the SODIMMs must be:
●industry-standard 204-pin
●unbuffered non-ECC PC3-12800 DDR3-1600 MHz-compliant
●1.35 volt or 1.5 volt DDR3-SDRAM SODIMMs
The DDR3-SDRAM SODIMMs must also:
●support CAS latency 11 DDR3 1600 MHz (11-11-11 timing)
●contain the mandatory Joint Electronic Device Engineering Council (JEDEC) specification
In addition, the computer supports:
●512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies
●single-sided and double-sided SODIMMS
●SODIMMs constructed with x8 and x16 devices; SODIMMs constructed with x4 SDRAM are not
supported
NOTE: The system will not operate properly if you install unsupported SODIMMs.
14 Chapter 2 Hardware upgrades